---
title: "UROUTE Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about UROUTE Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more."
source_url: "https://www.capterra.com/p/137093/U-Route/"
page_type: "product"
language: "en"
---

# 

 UROUTE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

UROUTE

## What is UROUTE?

UROUTE Transportation Management System (TMS) is logistics management software that helps shippers optimize and streamline their freight operations. By leveraging UROUTE’s cloud technology, shippers gain a competitive advantage over their competition. Adopting UROUTE has many advantages to shippers but none more important than the financial ROI (return on Investment) quickly achieve once UROUTE is fully implemented. UROUTE ROI Factors Include: - Reduced transportation costs - Improved operational efficiency - Enhanced customer satisfaction - Better resource utilization - Data-driven optimization Other efficiencies gained by implementing UROUTE TMS include real-time visibility across all freight modes, cost optimization, process automation, data-driven decision making, improved customer service customizable reporting and analytics and integration capabilities through carrier API’s and ERP integrations through UROUTE open API.

## What is UROUTE used for?

[Logistics](https://www.capterra.com/logistics-software/)[Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for UROUTE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://uroute.net/&name=UROUTE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UROUTE

4.7 (22)

VS.

[3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (22)

Ease Of Use

3.4 (34)

Value For Money

4.4 (7)

Value For Money

3.8 (29)

Customer Service

5.0 (20)

Customer Service

3.8 (32)

## UROUTE alternatives

[4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (12)](https://www.capterra.com/p/153868/TracxTMS/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (6)](https://www.capterra.com/p/105650/Degama-Trucking-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/)

[4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## FAQs about UROUTE

Overview

### Which roles and teams benefit most from UROUTE?

UROUTE is most used by logistics, transportation, and operations leaders who need to plan routes, manage deliveries, and improve warehouse-to-customer coordination. Order management and warehouse teams rely on it to streamline fulfillment workflows, while supply chain, freight, project, and sales roles use it for visibility, scheduling, and service reliability.

Answer based on 16 reviews

Overview

### What company size and specific industries is UROUTE built for?

UROUTE is designed for small to large businesses with dedicated shipping departments, especially supply chain and logistics operations. It fits shipping customers that manage freight analytics, carrier management, and accounts, making it suitable for companies handling regular transportation and distribution workflows.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of UROUTE?

UROUTE offers appointment management and logistics management, plus route management, route optimization, and scheduling for transportation planning. It also includes shipment tracking, delivery tracking, live driver tracking, fleet management, dispatch management, and billing and invoicing, along with API access, reporting and analytics, and access controls/permissions.

Getting Started and Support

### What training and onboarding options does UROUTE offer?

UROUTE provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and setup guidance.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does UROUTE offer?

UROUTE provides Email/Help Desk, Phone Support, and Chat. Users describe support as quick and easy to work with, with replies often arriving within a couple of hours or sooner. Some also note knowledgeable reps who handle issues and improvements promptly.

Answer based on 6 reviews

## Features

AI summary

Based on 1,464 Transportation Management reviews

Capterra reviewers point to these as the top priorities when choosing transportation management software:

-   **Real-Time Monitoring** (**51%** of reviewers rated this feature as critical)
-   **Dispatch Management** (**54%**)
-   **Delivery Tracking** (**46%**)

UROUTE supports all three features buyers rate most highly: **Real-Time Monitoring**, **Dispatch Management**, and **Delivery Tracking**. Together, these capabilities help businesses oversee shipments as they move, coordinate drivers and routes more effectively, and keep delivery progress visible from dispatch through drop-off, allowing teams to improve operational control and respond faster to issues.

3PL Management

Outsource and manage third party logistics

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

UROUTE 85 features

### All Features
- 3PL Management: Outsource and manage third party logistics
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Air Shipping: Ship packages/goods by aircraft
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment
- Carrier Management: Find, compare, and select the most time/cost-effective freight carrier
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Container Shipping: Shipping products/goods in containers
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Driver Management: Track all personnel who operate company vehicles
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Emergency Dispatch: Coordinate emergency medical response
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Freight Shipping: Shipping products/goods by land, sea or air
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Ground Shipping: Shipping products/goods by land
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Label Printing: Process of printing custom labels through various methods.
- Live Driver Tracking: Track driver locations on a map in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Ocean Shipping: Transportation of goods/products over long distances using ship
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Package Tracking: Track the parcel or consignment delivery status
- Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Shipping Services Integration: Integrates with shipping services
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

---

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We can help you find the software with the features you need.

Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.4 (7)

### Starting price

Free trial not available

Value for money

4.4 (7)

4.4

Based on 7 reviews

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## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

4.7

Based on 22 reviews

Filter by rating

5(13)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IK

Irina K.

Logistics Manager

Pharmaceuticals

### "URoute TMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 24, 2019

Customer support availability is almost immediate, the rep is very easy to work with. He is highly knowledgeable and willing to work on any bugs and enhancements.

Pros

Very easy to use, not overloaded with useless options.

Cons

Has some flaws, but you get what you paid

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Alicia L.

Warehouse Coordinator

Warehousing

### "Good system for logistics"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 20, 2018

Pros

Very easy to use and navigate, simple format

Cons

Would prefer to have more use as a yard management system as well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

LUJIA S.

ORDER MANAGER

Construction

### "PROS AND CONS OF USING UROUTE"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 18, 2018

Pros

Every load is displayed very clearly and load status is very easy to monitor.

Cons

There is no way for me to delete the pending bid, the only thing I can do is to let the bid expire within next couple of minutes, but it won't really go away until next day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Adam P.

Order Manager

Construction

### "PERI FORMWORK U ROUTE "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2018

The overall experience is pleasing. The only suggestions I would make are below. I would like to message members by clicking their name to reference the load # before and after the load is tendered to a carrier. I would like to be able to download a PDF of the BOL.

Pros

The help option for our customers to contact u route when registering.

Cons

Not being able to save a PDF of the BOL so that it can be sent to our customers more easily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

DARLENE M.

VICE PRESDENT OF OPERATIONS

Automotive

### "U ROUTE"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2018

This tool gives our sales people a easy way to get quotes when shipping quickly to our customers

Pros

the easy of getting several quotes from different companies at 1 time

Cons

I can think of anything at this time, all is good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MO

Michael O.

Sales

Automotive

### "Shipping Made Easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 14, 2018

Website is easy to use and quick to get quotes for shipping.

Pros

Easy to use website find the best price shipping.

Cons

I haven't ran in to any issue yet using the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Ashley W.

Order Management Coordinator

Construction

### "Uroute Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2018

Pros

Convenient, easy, clear, and user friendly!

Cons

As of now, I have not found anything to complain about!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Craig B.

Chicagoland Warehouse Manager

Automotive

### "URoute // Perfect for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2018

We have been able to narrow down our freight choices, allowing us to build freight discounts with the nation's leading carriers, allowing us to create established and trustworthy business connections with freight representatives (including drivers) and our end customers. The program is very easy to use, allowing a new user to learn quickly and furthermore learn more about freight pricing expectations and timing of shipments.

Pros

Ease of use: create a BOL in minutes, nationwide service, line up a carrier same day (some within an hour), speediness of connections with carriers, communication availability with customer service.

Cons

Unable to send emails to carrier rep through the website

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Roxana G.

Office

Automotive

### "Reliable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 14, 2018

I can know divert carrier to uroute to be set up versus handling them directly

Pros

Have been using for the past 3 years and love it how you only need one log in versus log in to all different freight sites

Cons

Now that I know how to navigate through site I have not experienced any

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kim W.

Order Management Coordinator

Construction

### "U ROUTE FEEDBACK"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2018

As a large formwork company that ships out 11 or more trucks per day, we would be lost without it. It is easy to use, manages a lot of information and critical to our delivery process.

Pros

It captures a lot of information that you can easily access in one place. Very helpful when managing multiple loads. Being able to duplicate previous load requests is a big advantage.

Cons

If a load is put in by mistake, there is no way to cancel it before bids are taken. you have to adjust the time the bid expires and then put note to "NOT BID" .. can be confusing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/137093/U-Route/reviews/)

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