Kettle & Keyboard

RotaCloud


5 / 5
86 reviews

Who Uses This Software?

Almost any business you can imagine is using RotaCloud to manage their hourly employees; restaurants, hotels, retail stores, care agencies, medical practices, call centres, and many more.


Average Ratings

86 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
  • Pricing Details
    Pricing starts at £1/employee/month.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Kettle & Keyboard
  • rotacloud.com
  • Founded 2013
  • United Kingdom

About RotaCloud

RotaCloud is the easy way to plan rotas and communicate with staff. Our online rota builder makes planning rotas a breeze, and sending them to your employees is even easier. At the click of a button, you team will be sent email, SMS and push notifications letting them know they've got new shifts or changes to their rota. You can manage holiday, track attendance and view reports all under one roof. Try it for free to see how you could schedule more effectively and more more affordably.


RotaCloud Features

  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking

RotaCloud Reviews Recently Reviewed!


Great Software

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software has been great for us and moving to it, from pen and paper, was the best decision we ever made. We have most definitely saved time in both writing and administering rotas, and the app means that all the staff know when they are expected in work without being able to say they hadn't been told!

It is generally really easy to use from both a Manager and Employees point of view. The customer support is excellent, with questions being answered very quickly through the online chat facility. This is also great as it means you have a record of the conversations so if you need to refer back to something later on then you are able to do so. We manage two sites and 6 rotas in total across the business with nearly 100 employees. Being able to manage the leave through rotacloud has proven far more efficient and ensured that we are not in danger of finding ourselves at the beginning of December with a lot of holiday to make up with staff - something that seemed to happen every year historically.

Cons: There are some quirks which I would love to see ironed out. The 'Availability' function cannot cope with both ongoing requests and individual requests at the same time which is really frustrating. The majority of our crew are casual employees who have ongoing commitments as well as one off commitments so we have had to come up with a workaround to enable them to add all of their availability without the danger of some of it being missed.

It would also be useful to have an easy way to see, and reinstate, past employees. With a very transient workforce, often away at university or travelling for long periods, we don't want to keep them on the system but need to be able to reinstate them when they return. I currently do this via a link but an easier way would be better.

Overall: Time saving, and therefore cost saving from a wages point of view.

Much more efficient management of holiday allowances and leave requests.

Excellent facility, helpful designers who will consider adding features you suggest

Aug 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: User-friendly, does a lot of the 'managing' for you, its really liked by our staff. I find the admin really easy to use either from an office or on-the-go. It is mostly reliable and the takes time and effort out of admin tasks - forward planning rotas, accurately recording holidays etc. Having a PHB meant that we had to take on the responsibility of managing 6 staff (3 full time/3 part time) to care for my disabled son around the clock. This facility is absolutely brilliant, and takes away the time-consuming role that I have now of admininistrating rostas and managing those staff. It also ensures that we run everything very professionally - but it takes away the embarrassment of saying 'no' if there are holiday clashes, staff want to swap last minute etc - as the function automatically puts in red flags when our staff try to do this. They soon get the message without us having to tell them! This would otherwise be difficult to in a situation like ours when people are working in your home, caring for your child and for parents like myself who are are not used to management of staff.

Cons: We can honestly say there there is not one single function that we don't like. The designer are very approachable and willing listen with regard to putting in new functions if you are not happy with the design.

great system and easy to use

Aug 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: great system and easy to use, being able to use on a phone and a tablet, staff booking their holidays is a great feature.

Cons: commutation with the team, is only online, with no meetings so you will be loosing sales due to this.

we have a company with 500+ people in it when i requested a meeting to discuss rolling it out across the company, i did not seem instrested, so we still only have 1 department using it.

Vendor Response

by Kettle & Keyboard on September 04, 2017

Hi Jason,

Thanks for your review, we really appreciate the feedback.

Regarding your point about discussions of a wider rollout, because of the size of our team and low price-point of our product, we unfortunately aren't able travel long distances to meet customers. We are more than happy to provide online demos though, and looking through the conversation you had with my colleague Peter, it looks like we were just waiting to hear back from your team on whether something like this would be of interest.

Admittedly, the way the conversation was left was a little ambiguous and we could definitely have been more proactive in following this up! My apologies for this.

Finally, although we do much of our support online via live chat, we regularly offer phone support and provide online meetings and demos for prospective customers, so you're more than welcome to reach out if you want a chat.

I'll reach out to you directly to follow up, but thanks again for your feedback.

James

Makes Rota Planning a Walk in the Park!

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, for both myself and my staff. Love to be able to run reports to submit to my accountant.

Cons: No support at the weekend! I once was disconnected by accounts for a delay in paying a bill, and the whole company came to a halt, because although my payment was made, the system was not reset live until the following Monday and this created a proper operational disaster for us.

Overall: Saved hours of my week planning and making rota changes. Everyone always knows where they need to be and what they are doing. An operational gem.

Vendor Response

by Kettle & Keyboard on November 03, 2017

Hi Alexandra,

Thank you for your great review! We are really happy that you would recommend us to others.

In regards to weekend support, at present we are a small team at RotaCloud HQ, however we are growing quickly and weekend support is something that we wish to do in the future.

I would like to apologise for your account been suspended over the weekend. We understand your frustration, we are looking to tweak this, so that any billing queries are addressed during week day business hours.

I am glad that RotaCloud has saved you time and I hope that you are a RotaCloud customer for a long time to come!

Thanks

Martin

Very handy app. Love having all the information I need all in one place and super easy to use

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Whenever I need help or have a question one of the lads will reply more or less straight away, they talk me through what I need to do.

Its great not having to go through diaries or spreadsheets trying to figure out when people are on holidays , with one click I have all the employee holidays in front of me.

I never go over my hours limit, it adds it up for me itself which saves the company I work for money.

It used to take me roughly a full day if not longer to change peoples hours around and have it all right. Then insure that all staff knew when they were working, now all they have to do is check the app once they have been notified by the app itself.

It really is a great app, and it really helped me out when I took on role of manager, I was looking for an easier way to do the rotas as it was taking to much time the way the previous manager had been doing it. I came across the app online 3 months into my role and that was over a year ago now and all the staff much prefer it this way. Its quick easy and to the point.

Overall: Having all the information all in one place makes everything so easy. It has completely cut the time it take to do a rota, the lay out makes it all so straight forward. I use the staff more efficiently, instead of having 6 staff on in one day where they are not needed or not having enough staff for a day. I have been able to move them around to times when they are needed because the layout makes it very clear who is on and who you need.

The best decision we ever made with the roster!

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I looked at many different types of rostering software and Rotacloud looked like it fitted the bill. I have been so impressed with the functionality. It is easy to use and has some great features. The support is excellent and they reply almost instantly. They are very responsive if you request new features and are always looking to develop the product. I cannot recommend them enough and personally it has saved us hours of management time, in effect leading to a cost saving for the business. We also rolled out Rotacloud to other divisions within our group as it was so successful in our business.

Cons: I would struggle to give any negative feedback on this product. I cannot think of any problems I have had that they haven't rectified immediately.

Overall: Time and money saved

`Unbelievable Flexibility

Feb 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to implement and Use. Flexible. Much quicker than other methods of preparing complex rotas

Cons: Cloud only - no offline mode.

Overall: Without any doubt Rotacloud has had the biggest positive impact of all the software we use in our small fixed/mobile coffee shop and bakery business. With 18 staff and growing, one of our most miserable and time consuming jobs, has now become quick and painless. It has given us full visibility of our wage costs, and we know exactly what the impact of changes to the rota will cost.

For us, every aspect of compiling rotas (And Payroll info), from adding staff to publishing rotas, is so much easier with Rotacloud. It is visual, flexible & powerful, and has improved Staff morale. The Rotacloud support has been superb, and any additional features we have requested have either been there already, or in the pipeline.

There are very few tools I have used that have had such a genuinely positive impact on our business.

I honestly can't recommend Rotacloud enough!

Recommendations to other buyers: This software has so much more functionality under the hood. Although simple and quick to implement, once you start using it you find it has incredible flexibility.

rotacloud time saver!

Feb 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: simple, clear, transparent (no excuses for staff!).

Cons: holiday booking does not allow staff to see if particular holiday dates are available prior to requesting them. not everything functions perfectly on my iphone, but its pretty good

Overall: this software has saved me considerable time and energy - and frankly sanity! as a small business run over 2 sites, with staff doing different hours, it has been a really valuable tool. the staff also find it simple to use, and it has made everyone responsible for knowing their own hours. only drawback is in the holiday booking, in that other staff cannot see if holiday is already allocated to other colleagues - but then some businesses may prefer it that way. GREAT customer service, feel very well supported by a pleasant team. would definitely recommend.

Recommendations to other buyers: worth taking the time to set it all up right, and asking the support team questions as you go to avoid errors. once you have got it sussed its easy.

The staff are always on hand to help with any issues.

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That the staff have apps that can let them know what days and hours they are down to work and any changes are sent to them instantly and has improved the communication within the work place.

Cons: Not having an undo or back button. At times I get interrupted during writing the staff rota and have dropped shifts on the wrong staff or deleted a shift by mistake. this is not a huge issue as I send the guys a message and they will undo this for me within 10 min.

Overall: Improves communication across the work place.

Vendor Response

by Kettle & Keyboard on November 03, 2017

Hi Lee,

Thank you for your great review, we always value customer feedback and your opinion is important to us.

In regards to your request for an undo or back button, we are constantly looking to make improvements to RotaCloud and have an extensive roadmap for development in 2018, so watch this space!

Thanks

Martin

RotaCloud really helped us keep track of our multiple stores rotas and holiday allowances

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Really easy to use, loads of features (we don't use all of them but good to know they are there), great visibility of the whole company's rotas and holiday position. Brilliant and quick to obtain reports. The team at RotaCloud are really responsive so whenever I have had question or issues that have helped us out really quickly. We have made suggestions for improvement, they really take that on board and try to implement these if they can.

Cons: Not much - maybe some more control over shift lengths and break lengths that are allowed.

Perhaps more support for holiday allowance on part time staff with varying hours.

Easy to use, all the staff can log in to see the rota.

Jan 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use, to allocate rotas to 3 different places and 20 staff.

Each staff members details, how much leave they have, which branch they work in, what time slots they have to work, how much holiday they have left. It clearly shows who is working or is on a day off or on holiday. My staff like it.

Cons: The staff can ask to change shifts, i would like to be able to message the staff and ask them if they can change shifts.

Overall: Easy to use

You Couldn't Possibly Want for More

Sep 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Believe me, if I love this product, then it's got to be good. Besides being fastidious about what I want out of a rota system, I'm one of those old school, long-in-the-tooth people who still believes manual systems are best! Yes, I know!!! However, the RotaCloud designers have covered all the bases. I can't imagine what else you would want. Easy to use, quick, everything you need at the click of a button, and more.

Cons: I've not found anything. Maybe there could be less line-spacing when I print out a hard copy for the noticeboard, but now I'm being really picky.

Overall: Staff are informed instantaneously which I love. Leave applications, extra shifts, all the information including shift costs. Has saved me a lot of time and effort.

Rota cloud is a great programme.

Aug 24, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to make a rota and see the financial side of things quickly and easily. I like the quick and very responsive feedback when I have been unsure of anything on the soft ware.

Cons: I don't like that the weekly hours doesn't include any annual leave staff have taken, as I then have to add that manually on another spread sheet, where all other rota issues are managed by the Rota Cloud soft ware.

Overall: It is much quicker and easier to get my rota organised. It's better that staff can check their shifts daily and any changes notify them on their phones. I like the financial summary it produces as well.

Rota cloud has helped me so much keep track of not only the weekly rota, but holidays and swaps

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It gives the staff a chance to be some responsibility. They can switch shifts with each other (with manager approval). It enables a central place to request holidays, no more confusion on if someone has asked, before they could ring, email or tell me in person. This way it is very clear, they can also keep track of how much holiday they are due.

The rotas themselves are really easy to set up, you can copy parts of them, or switch them around.

There is also an open shifts section, so you can effectivly send out a request for cover to all staff at once.

Cons: Pricey if you have lots of employees. We are looking to add in our volunteer staff but I am having to try to justify the price with our committee.

Rota Cloud is great for our business

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to suggest changes to the system

Staff do not need to fill in a timesheet - all done on the system

Changes can be easily made and staff notified quickly

The system allows annual leave, rota planning, timesheet approval and to run specific reports, for roles, costs, sickness, etc

Cons: If you have a large staff team adding all shifts on can be difficult as you cannot see all staff in the view and have to scroll up and down

When checking staff timesheets the scroll goes back to the top each time - I have been informed however that rota cloud are improving this at present

Overall: Quick rota planning, holiday approval, report creation and many more

Having everything in one place on one system

Easy to see staff details

Excellent and Simple to use!

Feb 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: The Dr's can't see what's available for all locations on a certain date. They have to individually click on each location to see if anythings available which they ask me about a lot.

Overall: The guys usually reply to any queries within 10 minutes which is really handy. We use Rotacloud for so many different things from on call rotas, nurse rotas, doctor rotas, office rotas, calculating overtime, reporting shifts per employee and pay. It's such a simple system with so many possibilities at the ease of a few buttons! Would be lost without it....

Recommendations to other buyers: The free trial was so helpful for me to really get a feel how easy it is to use and find your way around.

An absolute godsend.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use , saves so much of my time and great value for my money. We have used RotaCloud now for three years and I recommend it to anyone I know in business.

Cons: Maybe a small tutorial video of what everything does would be helpful to new users.

I cannot think of anything else that is needed to improve the service.

Overall: Saves time and easy for staff to review shifts.

Just what we needed

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All of it!!! We were looking for an off the shelf package which could link holidays, sickness and rotas and move us away from time consuming and very manual processes with spreadsheets. With RotaCloud - straight away it was easy to use, the staff needed no training as it was very logical and it means rotas are completed within minutes not hours. Also - offering out available shifts is so easy - no emails communicating back and forth, just a posting and first come first served.

Overall: Time saving

Very good and efficient way to handle rotas

Jun 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that staff can get their rotas on their phone. No more excuses that they didn't see they were on the rota. I like that it records holiday requests so you don't forget any holiday's that you agreed they could have and schedule them in. Overall made the whole rota process so much easier.

Cons: I do need to change the administrator to myself from the colleague that originally set it up as she no longer works for us but I am finding this quite difficult.

Overall: Rotas have become so much more efficient.

RotaCloud has been brilliant for us in producing our staff rota!!!

Nov 02, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Its easy to use and the staff are kept up to date with their Rota and any additional shifts available. They can book holidays too!

Overall: i dont feel i use RotaCloud to its full potential im only a basic user but feel i could use it for so much more!!

Vendor Response

by Kettle & Keyboard on November 03, 2017

Hi Victoria,

Thank you for your review!

I've sent you an email with the offer of an online demonstration, so that you become a RotaCloud expert!

Thanks

Martin

Great Investment.

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Rota-cloud is simple to use whilst also being flexible for our business needs. The time saving eliminate with reporting, rota building, holiday schedules & payroll in particular is extremely valuable for the whole team. We also use the system to track persons within the business (H&S fire risk)

Being remote (the clue is in the name I guess) I also found this to be a great advantage as I have multiple sites which I can now manage live from my desk or on my mobile when need be.

Great Site easy to follow

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very clear and user friendly. saves a lot of time being able to communicate with staff via this. i love that the shifts can be acknowledged by the staff. its is really easy to set up and amend on the rota. The copy and past facility is a great time saver. We have had positive feedback from our users.

Cons: when completing the attendance at the end of a week, it seems messy when a shift has not been attended, there is no way i can see of marking this. it is just not added to worked hours however shows up as not been actioned which i find frustrating. also when the hours are different to what was booked i.e when a morning shift has run over, it then appears that they were late for the pm but would be good it we were able to amend this without having to go back to the rota and change the shift as i need to keep a record of the original requirement.

A reminder that there are unpublished shifts would also be great.

Easy to use and perfect for small businesses

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and the back end reports

Cons: If a member of staff has been removed and then returns it is difficult to add that person back again.

Overall: Perfect for us, we have 72 staff split over a few different departments. The holiday function is fantastic and just generally a really great system to use. Has some good reporting tools too.

really helped ease our rota buliding

May 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Staff can keep track of shifts / swap with each other/book holidays and monitor how many days left they have without having to keep coming to ask therefore saving me time!

Cons: in the past the app updates have had issues on certain handsets and it can sometimes show incorrect information - However the rota cloud team soon resolve any issues...

Overall: Saves time when preparing weekly rotas. All staff receive notifications of shifts so no misunderstanding can happen.

Capterra loader

Excellent Product and Fantastic Customer Service

Dec 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With over 1000 members of staff, and 12 different Care Homes with separate locations RotaCloud ensures that we can keep track of our employees and pay them correctly. The reporting functionality is fantastic for Finance and Operations. The import and export tool is invaluable now and saves a lot of unnecessary time. Joel and his team have really helped us to get our business where it needs to be. We wouldn't use any other reporting tool. Our staff love that they can see their expected pay on the App and the ability to swap shifts. If any training is required the team are always on hand, which is a huge reassurance, when you have so many employees to manage.

Cons: The Bank Holidays being visible on the Rota would help. All of my other problems were solved quickly, thank you cust support!

Overall: The ability to manage our staff more efficiently and the reporting function have really helped. Especially the bespoke reports created by Joel.

Easy, reliable and modern

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My contractor's love that I use this software. I love that is has an app which makes it easy to keep up with shifts. I like that it sends automatic reminders. It is sleek and modern looking and extremely easy to use.

Cons: The software can sometimes be a little slow to load and app often crashes but other than that it works a dream and makes my life so much easier when running a small business with lots of contractors.

Easy process and great support

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How customisable it is and easy to add/change shifts, even on the mobile app. The fact employees can accept shifts, login anytime and see their shifts.

It also helps us to keep costs down as it shows how much that day/week/month is costing in wages.

Cons: That you can't add attachments to a shift (like a file with information in for the shift) but this is very minor considering the amount of things it does do.

Great features and easy to use.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: RotaCloud has a good range of features and allows us the flexibility of using as many as few as we need at any given time. The layout is also very intuitive , allowing ease of use.

Cons: Users don't seem to be able to set themselves as unavailable far in the future unless unless a shift has already been given. It would great for users to be able to request Christmas holidays in advance.

Overall: Efficient and easy to use.

Very easy to use and their customer support is fantastic... its changed the way we work!

Aug 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very user friendly and looks great, I would highly recommend this to any business.

Cons: Their are a few functionalities that need adding especially the mobile app. These are minor details which I have been told will be addressed going forward.

Overall: It has streamlined a lot of our processes, previously we had a lot of data in numerous places, this system allows us to consolidate all this and has saved the business a huge amount of time.

RotaCloud has helped pull our team and business together.

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility, ability to make changes quickly and to be able at a glance to oversee the business.

Cons: Improvements are being made all of the time but don't always give us some of the benefits that we would like.

Overall: We have been using RotaCloud for over a year now and the product has been instrumental in pulling our team together. It is easy to use, gives a view for the whole team to see who is working where and enables us to improve what we can offer to our customers.

Capterra loader

The best way to plan rotas is when you don't have to stress too much. This does it all, and more.

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is very easy to use, intuitive and gives good feedback re staff costs. The system is very flexible, adaptable and intuitive. RotaCloud has saved our staff hours and hours of time on planning rotas.

Cons: There is nothing really about the software that I don't like except perhaps the availability / unavailability input for staff could be a little easier to use. We have found some staff struggling to get that right which then has an impact on the validity of the rota. But, it's nowhere near a deal-breaker.

Overall: Staff time savings. Better attendance from staff.

Revolutionary!

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a great easy to use platform that has made rota building and communicating extremely easy. our staff love it and it has removed a lot of paper from the office!

Cons: The app can be a little slow and clunky on phones. Also on my extremely old pc it does seem to slow down my web browsing speed if it is open in the background.

Overall: time saving, efficient, improved communication, improved record keeping

Great Rota tool, quick and easy to use with an excellent help feature.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of populating the shifts, days off, holidays etc.

The reports that can instantly show if key red flags have been hit, ie sickness levels.

It feels like it was made by someone that has used a rota previously!

Cons: That there is not a month view, just a week view.

Not being able to separate the start date of holidays for different sites (unless I've missed something?). We have different contractors and we've classed them as sites but they have different holiday year start dates so makes annual holiday calculations difficult.

They seem to have thought of everything to make this a well organised, functional tool

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: common sense attitude to all things connected with organising a rota, good customer support, easy to do long term rotas by copy and pasting

Cons: Would like it to be linked to the practice diary but I think that is happening soon. Occasionally some staff not getting their emails (possibly Hotmail accounts). Wouldn't mind, rather than having a greyed out shift when not published, a bolder colour. Also wouldn't mind a report for all open shifts rather than having to go through each branch week by week to check this.

Really simplified our rota needs

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and the layout is nice and clean. The added benefit of having multiple sites is also very handy.

Cons: Selecting dates is really a pain at the moment as there is no way that I have found to be able to navigate months, past or future, with out having to select current week and use the forward or backward arrows to get to the desired date.

First Class Product

Apr 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We used to spend hours each month doing our rotas. One night we decided there must be a better way and we found RotaCloud. After our 14th day free trial it was an absolute no brainer and we have never looked back. Built to grow as you do and the guys are on hand to help with any questions you have at all. Every team member loves this, from sales staff to head office. I can't recommend this product enough and can't believe we used to manage with out it.

Capterra loader

Rota coud answered all our problems. Quality and affordable, importantly very easy to manage.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its simplicity and the user interface. Very easy to use, very easy to review and see who is doing what and when, what their roles are, where there is overlap etc. etc.

Cons: Difficult to pick holes in it really. I would like to get it integrated with our payroll more seamlessly but thats not RotaClouds problem really its ours.

Cannot live without this software

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use, staff get updated straight away, costings

Cons: That it doesn't remind me of patterns of clients and when I forget one!!!

Overall: We have been using this software for 8 months now and I cannot recommend it enough, my business would struggle without it. It saves time and is really easy to use even without training.

You can run reports that help to see many useful things such as cost of labour and hours used etc plus many more. If you ever get stuck or have a question the staff are friendly, knowledgeable and very helpful.

What can I say but thank god for Rotacloud!!

Recommendations to other buyers: make use of the reports

Transformed my rota system for the better

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Using Rota Cloud has saved me a huge amount of time, not only that, I can see my staff costs at each location and department with ease.

Cons: The holiday entitlement doesn't always work as I would like i too, but overall very good.Would like to see public holidays on the calendar.

Overall: Time saving and can see everything in one location

Excellent product for managing staff communication and improving efficiency

Aug 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Help to reduce cost and time organising staff rotas . It also improves the communication channels especially when you employ a certain number of part time remote staff.

Cons: I find imputing the time format very time consuming and not very keen on the leave management functionality .

Overall: improved efficiency and reduction in time.

Reduced Rota time by at least half - I would definitely recommend to any business with P/T staff!

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to swap shifts with manager approval

Help with Payroll

Sign in/Out

SMS Reminders

App Functions

Cons: No ability to talk to staff on the software (Group chat/email/announcements)

A few staff do not have data on their phones/no smartphone

Overall: Reduced time wasted on rota.

Vendor Response

by Kettle & Keyboard on November 09, 2017

Hi Oliver,

Thank you for your review, we really value your feedback.

We are planning to introduce a function to allow group announcements to be sent out to staff, and this forms part of our development plans moving forward.

Thanks

Martin

Straightforward and clear design. On call help team are extremely speedy and efficient.

Oct 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The layout is extremely clear, and even functions that you don't think you might use initially become more useful when you use the service more. The best thing is the amazingly speedy responses of the on call help team, so you can always figure out a new function you need quickly with their help. When they say a function is not yet possible quite often that not it is incorporated into their next update, which is very impressive.

Faultless

Aug 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use, visually easy on the eye; useful when staring at it for hours! Tech support is great and prompt. Value for money cannot be faulted

Cons: There is very little I don't like about the software. every time I've struggled with something, a quick message to support and it's handled straight away

Best rota system around !!!!!!!!!

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is easy to use, has loads of functions, cost for the software is reasonable. It allows staff to select shifts which saves management time organising rotas. The reporting module allows you to report on a number of different areas ( costs, leave, sickness etc).

Cons: We have been using the system for approx. 9 months, we haven't found any areas where the system needs improving and the support live chat is really helpful if you get stuck.

easy to implement and set up, training of our staff to use the system was very simple, great product

Sep 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, Price, Cloud based, very simple to manage, and the staff love it, i have already recommended this product to friends in Business, and now they are raving about it.

Cons: would like to personalize it to our company, and change the color. very minimum i would change about it.

Does the work

Feb 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Web Interface

Applications

Cons: Nothing

Overall: We used xcel previously. With RotaCloud in production (2 years in May 2017), it's one useful application. Users can install apps, get reminders, managing rotas is simple, just copy/paste weeks. If you have any questions, the support team always reacts fast. Can't fault the guys. They are doing a grand job!

Really easy to use and saving me hours and admin and headaches. Worth every penny so far!

Aug 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The guys at RotaCloud have created a really slick interface, which I haven't found holes in so far. It's great on desktop and mobile.

Before RotaCloud, keeping on top of the rota and timesheets was a complete nightmare. Now it all happens in one place and the hard work is done done for me: I can change the rota and staff are notified as I do so via the app. Staff can request time off and I can plan ahead effectively and know what my staffing costs will be without doing the maths myself. Rota confusion is a thing of the past! It's the best tool I've introduced to my business in a very long time.

What's more, the customer service has been fantastic - I don't usually write reviews but I feel like these guys deserved a good one!

Company sampled a few online rota systems and Rotacloud was by far the best.

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use and the ability of the system to send messages to our workforce about confirmed shifts and available shifts for overtime. The system is cloud based which is excellent for viewing whilst out of the office and working away.

Cons: Not iPhone friendly app, could do with updates and more friendly towards Android. Sometimes the text message alerts are slow to go out.

positive experience from the off. highly recomended

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use. and speeds up what in the past was a difficult and long process of producing rotas for a team with a variety work patterns.

Cons: There is nothing we don't like about Rota Cloud.

So far we have had a very positive experience

Overall: Time saving, Better organising. Accessible to all staff. Allows managers to know where staff are and who is working on different days of the week.

Rotacloud has changed the way we publish the rota for our federation Enhanced access.

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We used to use a Google drive and it was messy using Excel, this didn't provide us with a full audit trail - life is so much better now it's easy to set up and everything is there at a click of a button.

Customer service

Mar 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease

Cons: nothing

Overall: I am so impressed by the prompt replies to any of my queries.

I know that if I have any problems using the system I will email one of the team and will receive an answer or detailed advice on how to manage the problem.

Recommendations to other buyers: If you are unsure of anything email the team

Capterra loader

Makes employee shift handling simple. The best software i have used so far for small businesses.

Nov 05, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to keep track of all employees over multiple locations.

Gives all employees a good overview over shifts, holidays etc.

Cons: The iPhone app works sometimes a bit unstable and needs multiple log ins.

Also a few minor changes in the workflow would improve the overall experience such as being able to put in monthly salaries in addition to hourly and annual rates, adding total hours of employees over multiple locations.

Overall: Makes my scheduling work a lot easier and faster. All employees have access to the complete rota.

Vendor Response

by Kettle & Keyboard on November 06, 2017

Hi Mathias,

Thank you for your review. We really value your feedback!

We do have an extensive roadmap for development in 2018, and changes to our iOS app and changes to salary calculations are right at the front of these.

Watch this space!

Thanks

Martin

Great for addition for all team members

Feb 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use

Great Time Saver

First Class Support

Overall: Rotacloud has been a great addition for us. Shifting over from a paper based rota system, Rotacloud has allowed many hours to be saved creating rota's, administering leave and processing payroll.

Rotacloud has been great for our whole team too as staff are now able to manage holidays and leave in there own time and have access to there rota's outside of work hours in an interactive manner.

Breath Of Fresh Air

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: An awesome modern rota system which works perfectly for my employees. The staff love the notifications they receive from the app also which keeps them in the loop at all times.

One of the best rota packages around

Nov 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to implement and highly configurable. Very good customer service and friendly staff... Once used effectively will save you hours and time

Cons: Need few more different reports to help with reporting attendance and adjusting staff hours but understand rotacloud are working on constant improvements.

Overall: Save time for management and staff

Brilliant

Aug 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Amazing App

Easy to use

Easy for employees to use

Booking time off is now easier

Customer service is brilliant

Nice look

I now spend less time doing rotas

easy, time-saving, head-ache saving!

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: simple to use once you have got to grips with it, great customer support, creates a situation where staff become solely responsible for knowing when they are meant to be at work, saves me huge amounts of time and stress

Cons: the holiday booking side of things could be improved by adding a calendar that shows what dates are not available/prebooked, to stop requests that are for unavailable dates. still a lot easier than the old system though!

Overall: i get my sanity back and a situation where staff cannot fail to know their shifts

Excellent software, has helped us save so much time!

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: RotaCloud allows us to monitor our stores rotas, plan strategically and save countless time & money! The payroll facility is excellent and the Customer Service is faultless.

Cons: Wish it had additional options for allocating time off, i.e. training or compassionate leave etc. Otherwise it is faultless!

Shaved hours off my workload

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Communication for all staff on the app makes organising so much easier. It's easy to copy same shifts too.

Cons: The leave part of the software is quite difficult to read initially but you get used to it. It would be nice to be able to pair a nurse with a dentist too as they work together.

Overall: time saving

Capterra loader

Simple enough to use for the regular and basic tasks.

Dec 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for making changes to the rota.

Prompt and helpful attitude to customer support via the online chat.

Cons: Perhaps the 'Availability' feature. Could be more intuitive.

Mobile version of software is slow on many occasions.

Overall: Saves time. Employees are notified via the app. Communication is much easier.

Great product and the team listen to suggestions

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use rotas and holidays - previously we had used spreadsheets which was difficult to maintain

Overall: I get time back

Does what we wanted - delighted.

Aug 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for my staff enabling them to switch shifts and to pick up open shifts without reference to me.

Cons: The repeating shift function could be better as I create 6 months shifts at a time so it can become a little tedious.

Overall: Control without repeated phone calls and messages.

A great benefit to the business!

Feb 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: RotaCloud has helped to reduce the workload of creating staff schedules and dealing with holiday requests. It is easy to use for both administrators and individual staff members.

I would recommend it to others. Additionally, the responses to any queries raised has been excellent, with all RotaCloud staff being really friendly, and super speedy!

Easy to use, saves lots of time and gives good at a glance info.

Aug 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, saves time, give a good overview. Good that it adds the hours as you go as a check as to what people are doing. Also good to be able to block out leave etc.

Cons: Would be good to have a function to see the whole rota on one screen.

Capterra loader

Awesome Rota Management Tools

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Overall the tool provides everything I need to manage my teams working week. Notifications for shift swaps, leave requests are great. The dashboard view is especially useful when reviewing shifts to ensure cover across the whole day and one of the real pluses of this software

Cons: Wish it was possible to move shifts in the dashboard view and that notifications told you which shifts had changed (not just that shifts have changed).

Overall: Reduced rota processing and payroll calculations from hours to minutes, can make changes on the fly on the app and it keeps my team informed and manages their leave and shift requests

Started using it this month already know will be saving me loads of time

Jun 18, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How quickly I can move shifts around, staff can request swaps and holidays. Payroll at the end of the month (even still not used it yet as we are getting used to app). And the best, CUSTOMER SERVICE. I am everyday asking questions, staff are very nice and kind, very helpful!

Cons: How complex it is. Is a great thing as I can manage many things with it. I just don't know how to use it yet. Will be booking training for this week hopefully.

Overall: Super fast, time saver. Perfect customer service. Very complex. Everyone has the rota on their phones and very simple and quick to request annual leave and swaps.

Easy to use once you get the hang of it which doesn't take long.

May 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's great for swapping shifts quickly if you need to, booking holidays and keeping everyone up to date about when there shift is due as we tend to swap and change shifts at least a couple of times a month.

Very organised and to the point managing multi companies with multiple sites

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has a lot of features that enables administrators and Accounts to audit the system, the reporting system is very good and helps with HR and various other

Cons: Everything, the genius of rota cloud are always available and at hand whenever you require support, new features can always be suggested to Dev and the integration with other software such as Breath HR is just marvellous.

Overall: By being more organised and very efficient, helps managing both on site and remote staff

Vendor Response

by Kettle & Keyboard on November 09, 2017

Hi Kevin,

Thanks your great review! We really appreciate your support and feedback.

Thanks

Martin

Best Software Ever!!!

Feb 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The amount of time I have saved

Cons: Nothing.

Overall: Rotacloud is the best solution I have found in a long time. I have a staff of between 5 and 10 and I was spending hours creating a rota on excel, I can't even imagine how bigger businesses cope. Rotacloud is simple to use and has loads of features and functions to choose from at the click of a button. You can even download an app for your phone which makes it easy to manage on the move.

I highly recommend this software because when it comes to doing the rota I am not filled with dread anymore - 10 mins max each week is all it takes now and it is worth every penny!

Recommendations to other buyers: The only thing I would like is a publish all locations option.

Rota cloud has been a breeze compared to our old system, forward thinking company with great support

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, ability to request other features, and the fact that there is a development team listening and always looking to improve , the live chat icon to send of questions when using it, the customer service. Integration with other software that we use.

Cons: There are some features that it doesn't have that we would like, but we have put requests in for these and some of them are already in development stage.

Overall: Time saving, cost savings and ability to develop managers and Team leaders in relation to Rota management

Rota Revolution - Having over 60 staff on a seasonal contact is a lot to manage, not with Rota Cloud

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Lots of features. The app on the phone is so intuitive for staff to use.

The ability for staff to pick up shifts at a click of the button is a heaven sent.

Cons: I think it would be nice to have an archive button for staff . Deleting staff if some permeant with no option to recover. With an archive option you can remove them from the rota, but there details are still recoverable. Good to use in seasonal job for returning staff. You staff on long term leave.

Really easy to use and set up

Jul 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that members of my team can have the app on their phone and if I need to make changes to the rota it sends them an update. Also when doing the rotas it's great that it adds the weekly hours up. This helps me to stay within budget.

Cons: I haven't found anything that I don't like. I have found it easy to use and the fact that it is a reasonable price is a bonus.

Overall: I think the main benefit is that the staff always know what shift they are doing.

Rotacloud has made our scheduling of staff so much easier.

Jul 31, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The system enables us to see our daily/weekly spend clearly . The staff can easily see their shift. The interaction/communications with the rotacloud team is excellent and they are very quick to respond.

Cons: We would like to see it link into holiday accrual. Not sure if it does this, haven' asked yet, but after the system has been locked for payday, I am not sure how to make amendments to shifts so that we can track the changes.

Great operating system, easy to monitor staff hours and multiple rotas as well as predict wage costs

Dec 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use, clear breakdown of hours, salary predictions and hours. Managing four separate rotas across two branches has become much easier!

Cons: All staff must be willing to use the software to maximise its usefulness, adding temporary cover to roots is a bit of a cumbersome manoeuvre which could be more streamlined.

RotaCloud is a valuable component in our business set up and is very easy to use

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The set up is great, it has an easy copy and paste option to rota in advance. It collates stats and info effectively and sharing the rota's with staff is so easy.

Cons: I have nothing to like least about RotaCloud, I am happy with the product, the support and service .

Excellent - a vast improvement from traditional methods of planning a rota.

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: RotaCloud makes planning rotas and managing budgets really easy. I particularly love the way that you can freely drag and drop shifts on a rota, letting you shuffle round a tricky shift or staff shortfall in a matter of seconds.

Overall: RotaCloud gave me a huge boost in productivity.

already an important tool in our workplace

Jul 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and employees love it. Has exactly what we need and can access the rota database we set up anywhere.

Cons: Little hard to track the holidays used in a single snapshot and some of the terminology confuse employees but soon get to grips!

Indispensable rota management tool

Feb 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use and flexibility of design

Cons: none

Overall: Love it love it love it - Rota Cloud helps us run two busy veterinary surgeries, it offers flexibility and usability to both management and end users

Full of tools and report utilities which makes planning and running rota' s a breeze

Happy. I was allowed to look at the site online working demo without pressure to buy the product

Jan 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was easy to setup and help was at hand, I felt supported in the demo process without pressure to buy which made me buy the product as it spoke for its self. Help is always at hand

Absolutely amazing software!

Jul 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fantastic ease of use! Excellent user experience! Brilliant accessibility!

With just a few clicks you can generate great reports that are very beneficial for our organisation to manage expenditure and align this to our budgets.

Across all users whether that is admin, manager or employee - the system is very responsive.

The customer service team is great - helped us throughout the implementation and are very quick to providing information.

Cons: It meets all of our requirements! Great product.....................................................

Really happy with the system. Its quick and easy to use.

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Transferring shifts from previous days/weeks saves lots of time. The Technical support has always been very efficient too.

Vendor Response

by Kettle & Keyboard on November 28, 2017

Hi Melanie,

Thank you for your great review!

Thanks

Great value app for controlling our on-call technical support team

Apr 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We've been using RotaCloud for roughly 1 year; it's easy to use, the text and email shift reminders are great, the reporting is useful for sending to payroll and above all it's actually good value.

I've marked it down 1 star for features and functionality as I believe there should be an easier way for setting recurring rota days, to avoid the need to copy and paste weeks into other weeks in order to populate future events

Great time saver

Feb 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: RotaCloud has cut my rota planning down from 3 days a month to about two hours. It's a wonderful interactive format and keeps staff notified saving me so much time emailing and chasing. I can copy forward next months rota easily, it works on phones. I can leave notes for staff. In short it is extremely useful.

Great software - superb value for money

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Use this with a small team so was looking for good value for money - and it is just that. Support was excellent in set up and then ongoing. I'd like to see carry over functionality for holidays in there however that is a minor thing and I'll continuing to use the software as my business grows.

Rotas and employee management made simple

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Fantastic cloud based rota management system which is easy to use and keeps on improving. A must for any business that is wanting to improve in this area.

Made a world of difference

Mar 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of moving shifts

Holiday request portal for staff

Preferred/available days seen

Reports

Cons: Can't see month in Rota form only once completed.

Can be quite expensive if lots of employees.