# RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RotaCloud the right Employee Scheduling solution for you? Explore 282 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137099/RotaCloud/reviews --- RotaCloud 4.9 (282) [View alternatives](https://www.capterra.com/p/137099/RotaCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of RotaCloud Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews NE Nina E Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “It has bought a lot of value to us in terms of providing us with a secure program which has less errors, saves us time, provides improved visibility and clear staff communication (in real time) all of which serve to reduce the level of stress previously experienced with alternative scheduling methods.“ March 24, 2026 NE Nina E Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Finally, an "Undo" function for when I accidentally delete or overwrite existing published shifts or copy a month's worth of information incorrectly!!“ March 24, 2026 IB Ifemide B Floating Support ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “It has also made it possible to track and capture staff attendance and punctuality through the clock in and clock out system which shows not only the clock-in time but also the location, giving a sense of security for not only the people we support but also the staff.“ June 3, 2026 JD Jonathan D Front of House Theatre ManagerPerforming Arts, 51 - 200 employeesUsed the software for: More than 2 years. “I am unable to duplicate shifts, which means all shifts need to be typed in manually - which takes time“ February 15, 2026 AK Angeline K Peripatetic ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “I liked the fact that it gave flexibility to set start and finishing times if staff were required to come in outside of usual working hours e.g. to attend training, or when called on short notice to cover sickness etc.“ June 24, 2026 AW Aled W Care managerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “A little slow loading, does not show the full title of the rota in the drop down which is a pain if all your rotas titles start the same way.“ May 18, 2026 AK Angeline K Peripatetic ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Rota cloud was easy to use for clocking in and out, shift approvals, it was good value for money, it also had mobile access which made it easy for managers to use, each staff had their own pin and the system would also capture their pictures when clocking in which made it more secure and reduced chances of other people clocking in on behalf of someone else. “ June 24, 2026 Juliet D PartnerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Not enough reporting.“ April 30, 2026 ## Showing most helpful reviews Showing 1-25 of 282 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gemma T. Online Marketing Business Manager Apparel & Fashion Used the software for: 2+ years ### "Rota Planning with Ease" April 2, 2024 5.0 We used rotacloud and left due to the HR provider having their own rota planner, however this was short lived and we soon came back. Pros \- easy to use admin - easy to use for employees - simple Cons There is nothing I don't like about rotacloud. Alternatives considered [Bright](https://www.capterra.com/p/126242/BrightPay/) Reason for choosing RotaCloud \- easy to use admin - easy to use for employees - simple Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) The cost was lower, more usable system and a good app. Review Source SO Sarah O. MD Construction Used the software for: 2+ years ### "5\* Staff Planning Tool!!" November 3, 2025 5.0 RotaCloud was a game-changer for our business when it came to scheduling our labour across multiple sites each week. The system is good value for money, easy to navigate and on the rare occasion that we have had to contact the team our issues have been resolved quickly & professionally. I would highly recommend for any business. Pros The ease at which we can schedule our working week. Working in construction things often change at the last minute and RotaCloud allows us to make changes at the drag of the mouse. Viewing the weekly schedule in one screen allows us to keep on top of our planning. Cons We probably don't use the system to its full potential, but what we do use I have no complaints or issues Review Source vB vicky B. accounts manager Hospitality Used the software for: 1-2 years ### "Gone from paper timesheets to a clock in software" June 6, 2023 4.0 overall set up was pretty easy and day to day usage is good Pros the app for staff, easy to amend rotas live so all can see. ask for shifts and publish to staff to claim. easy reports for monthly payroll Cons working out different levels for the team and integrating into payroll but once i had it explained to me it was very simple Review Source lC les C. director Retail Used the software for: 2+ years ### "Best of the best" March 24, 2026 5.0 Very good. When there have been issues the chat is well monitored and knowledgeable. Price is very good. Pros I reviewed and used for a period countless rota software and found RotaCloud the best for our needs in terms of ease of use functionality and price. It has everything that we need, rota, payroll, staff holidays, personal details and a log book for noting all staff issues Cons Probably nothing. Have asked that sick days be included in the payroll download but this is a minor issue. Review Source LG Lisa G. Chief executive officer Non-Profit Organization Management Used the software for: 2+ years ### "Shift hot rotas!" January 19, 2026 5.0 Very good and straightforward, the software is user friendly, value for money when you consider the time savings on planning rotas, and the customer service is great. Pros A time saver, straightforward scheduling software that allows the team to view shifts, request to change them and teach their annual leave. From a business perspective it saves hours of juggling rota planning, has a nifty document sharing and storage facility and builds in coatings for shifts. This allows forecasting of shift costs and supports budget setting, and reduces the time taken for working out staffing costs. Cons I don’t have any dislikes but would love to see more HR functions in the app. For example; template onboarding documentation. Review Source SM Sam M. Operation manager Libraries Used the software for: 2+ years ### "Gladstone Library " November 26, 2025 4.0 I use it every day it every day, it is easy to use and secure, I like the feature that uses all employers email to email them all together with information that you want to know. Pros Easy to follow and easy to use also it is quite secured not too hard to add employers and names to it. Cons You can not print a specific section of the page that I want to print. Also When you approve the shifts if you have other department open, you approve the whole lot even if another manager using that page. Alternatives considered [Rotaready Evo](https://www.capterra.com/p/150252/Rotaready/) Reason for choosing RotaCloud Easy to follow, easy to read Review Source TM Terry M. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Vital to managing our team" November 22, 2025 5.0 Very user-friendly, accurate, easy to use, helpful, efficient support team, easy to look back at historic staff information Pros Time-saving, accurate source of records, able to store staff details, holiday requests accurately forecast staff against work schedules Cons Not Applicable, there is not nothing that I do not like about Rotacloud, or the support team as they are always very helpful and timely with any assistance neeeded. Review Source JD Jonathan D. Front of House Theatre Manager Performing Arts Used the software for: 2+ years ### "Rotacloud review - Hafren Theatre" February 15, 2026 4.0 I am happy to endorse this product, their is always someone on the end of the phone of help is needed and the final product looks very professional Pros very easy to use, looks very professional all my staff can log into this fine, even those who are very anti technologu Cons I am unable to duplicate shifts, which means all shifts need to be typed in manually - which takes time Review Source MT Michele T. Registered Manager Hospital & Health Care Used the software for: 1-2 years ### "Well worth it" April 17, 2026 5.0 Overall, my experience with Rota Cloud has been excellent. It has significantly reduced the time required for scheduling and rota management. Pros It has greatly improved overall efficiency within our team. The staff always have immediate access to their shifts, which has made communication clearer and far more reliable. It is an excellent tool that has made a real positive difference to how we operate. Cons There is nothing I dislike like about Rota cloud There is nothing I would change either. Review Source KM Katharine M. Operations Director Individual & Family Services Used the software for: 1-2 years ### "Complex rotas taken care of in a simple way" March 25, 2026 5.0 Good customer service, software that works without glitches and an intuitive interface. Managers happy, staff happy! Pros Simple and intuitive. Customer service is very good, it’s easy to ask questions and get an answer. My staff like it and we manage quite a complex rota system with it. Cons Would like the option to add sleep shifts for carers within a late/sleep/early and different rates of pay for each section Review Source LF Lynne F. Commercial and Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic Product" November 13, 2024 5.0 Excellent, everything is great and so easy to use. The training and support that you get is second to none Pros Ease of use, clear reports and systems. Easy for staff to use and very user friendly. Cons I would like there to be folders or the ability to create folders in the staff areas or for policies in the document section Switched from [Rotageek](https://www.capterra.com/p/162513/RotaGeek/) Rota cloud was used before and is far better than the previous product Review Source JI JAWAID I. MD Food & Beverages Used the software for: 2+ years ### "A product u dont realise u need until u have tried it " March 20, 2024 5.0 I cannot fault the system it does work flawlessly and they are open to ideas and try developing them so I couldn't ask for more great team doing an amazing job well done guys Pros It seems to be one of them products that I want you have tried it you don't realize how much you needed it and then if you try stepping backwards are not using it going back to your old way you soon miss it all the information seems to be there when you need it stuff I responsible for their own clocking in and out and any issues that I have had with it I've been user errors even though I have annoyed the rotacloud team thinking it was some glitch and the fact that staff can request their holidays in advance and it stops of spotting them into them shifts Cons The only issue I find is when I do need some advice on their live chat it seems to be out of business hours and I think by the time most business owners get chance to do anything it is out of business hours especially smaller businesses Reason for choosing RotaCloud Simplicity and ease of use the fact that the staff are responsible for their own clocking in and out the fact I don't need paper anymore Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Got fed up of manually putting information on and staff having to be notified and staff not keeping correct time keeping records if one piece of paper goes missing it seems to add hours on to your workload whereas router cloud has all the information that your fingertips ready Review Source SS Sam S. Company Director Internet Used the software for: Less than 6 months ### "Excellent System , easy to Use" March 17, 2024 4.0 Overall a very positive experience. We get a lot less mistakes with the clock in and outs compared to our old system, which means that it's a lot quicker to do the sense checks and approve time sheets each week prior to payroll. Pros Ability to easily schedule shifts and share these shifts with employees. The clocking in terminal on the ipad makes it very simple for Employees to clock in and out for breaks and when they arrive and leave with minimal mistakes. Cons Would have preferred either fingerprint or facial recognition for verification of employee presence at the clocking in and out terminal. Also, the fact that you can't edit mistakes on things like peoples break clock ins / outs until the end of their shift is quite annoying. Alternatives considered [Payescape](https://www.capterra.com/p/215987/HR-Escape/) Reason for choosing RotaCloud Pay Escape wanted a lot of money up front, compared to £0 upfront from RotaCloud. They were also quoting 3 months to get setup and going (later reduced to 1 month as I' d expressed concern). I really can't see why it would need such a long setup period. I tested RotaCloud and got the basics setup within a couple of evenings so that I could have a play around with the functionality, and it was clear it was going to do what we needed at a fraction of the cost. Switched from [TimeMoto](https://www.capterra.com/p/196520/Timemoto/) We needed employee scheduling and holiday allowance tracking, and we just couldn't use the system provided by the old supplier Review Source kH katy H. Linkline team Government Administration Used the software for: 1-2 years ### "Would not be without Rotacloud " August 21, 2025 5.0 Excellent, the customer support is great with on line chats and they always respond quickly to queries. Pros Easy to use for managers and staff, great that you can get on an app and notifications' are also sent. Cons Nothing have no issues anything we had a problem with was ironed out quickly and the support is great Review Source Response from Kettle & Keyboard August 22, 2025 Hi Katy Thanks so much for your kind words! It’s great to hear that RotaCloud’s been easy to use and that our support team have been there when you’ve needed them. Feedback like this means a lot to us :) Many thanks, The RotaCloud Team NH Neil H. Registered Manager Hospital & Health Care Used the software for: 1-2 years ### "Excelent system" February 24, 2025 5.0 In general we are very happy with Rotacloud and staff find it easy to use. Pros It is easy to navigate and make changes to rotas. It is easy to set up new staff and services. Cons It can sometimes be slow and sometimes we have to refresh to bring up the correct rota. Review Source JS Jason S. Owner Food & Beverages Used the software for: 2+ years ### "Can't imagine working without Rotacloud!" February 24, 2025 5.0 I love Rotacloud - it has totally transformed the stressful relationship I previously had with rota planning and timesheet management. Pros It is intuitive and really easy to use, and is packed full of useful features. Cons It is hard to find fault with Rotacloud, really. Since I apparently have to write something here, I would say that I wish it was a little harder to accidentally make changes to rotas once they have been published (being able to "lock" a published rota would be great, for instance). Review Source SK Sophie K. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Social Care Company " October 17, 2024 5.0 Amazing, so easy to use and from day one the system has been unmatchable in our opinion. Pros Simple to use, and any issues are address or suggestions for changes are always taken onboard Cons not so much a dislike more a feature I would benefit from is if there was an option to bulk print rotas, for example we post our rotas 4 weeks in advance (they get posted due to this being the preference as they are not good with technology) at the moment I have to print every individual locations Rota for every one of the 4 weeks and doing this for everyone is just so time consuming, so if there was a way to bulk print chosen locations from a date to date that would be very beneficial but other than that I have no dislikes about the system at all. Review Source SH Sarah H. Manager Retail Used the software for: 1-2 years ### "Great company, great product" August 3, 2024 5.0 Fantastic! Saves so much time for me with rotas and payroll. Pros Great customer service, constantly striving for best product for end users. Makes my staffing rotas so much easier. Cons sometimes the beta freezes but RotaCloud team constantly working on improvements Review Source JB Julia B. Beauty Salon Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "You will wonder how you lived without it." February 2, 2024 5.0 I love Rotacloud, it is the best business decision I made and both myself and all my staff love using it. For me, the owner, being able to see actual time worked, length of breaks, sickness time all in one place has been and it has made holiday request controlled and organised. The staff life the fact they can check their rota anytime, anywhere. The can request holidays, view holiday availability, add notes to requests and have a record. Pros Rotacloud is very easy to use for a non tec person like myself. The online customer support is great and tips and advice on how to set up. You can navigate the system, amend and update without interrupting your final reports. And for me the ease of final wage reports has reduced hours of painstaking worked for me at the end of every month Cons The only thing I would like is to be able to add my own selections in the drop down menu- Holidays/sickness etc as some book out time is specific or important for my business so would be bespoke to me. But that is literally the only thing I can think of. Review Source AM Asami M. CEO and Founder Staffing and Recruiting Used the software for: 2+ years ### "The most efficient way to schedule shifts." June 17, 2024 5.0 It has really helped me in tracking my employees working hours and even monitor their absence. It makes it easier to understand my employees shift costs and manage them well,it's so amazing. Pros It is a very easy to use tool and I use it for arranging shifts and recording time. We no longer worry about staff looking or staffs showing up for the wrong shift, RotaCloud has our back. For the beginners this is what you need for effective in your work. It drives the productivity and efficiency of my business. Cons I haven't encountered major challenge so far. Review Source CM Corin M. Clinical Director Veterinary Used the software for: 2+ years ### "Excellent Product" June 18, 2023 5.0 Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great product. Pros UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed. Cons Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know Reason for choosing RotaCloud Uk based - seemed smaller - was based in Yorkshire - I think new grads who were enthusiastic and when contacted always an immediate response. And it is a jolly little user interface and easy to use and oddly flexible. Review Source SC Steve C. Franchise Support Manager Retail Used the software for: 1-2 years ### "Rotacloud Review" March 18, 2024 5.0 Pros Using Rotacloud has changed the task of scheduling colleagues and made our payment so much more accurate. It has saved at least one days administration work a week. Cons Only the fact that we have to pay for it! Review Source CS Charlie S. Director Hospitality Used the software for: 6-12 months ### "Not perfect, but pretty good" September 4, 2019 5.0 The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud! Pros Being online means I can create rotas at home or work, and the app means team can access their rotas in the way that's easiest for them. I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily. Cons A few things are bit fiddly and could be improved. 1. having to change between publish mode and rota mode. it would be better to be able to publish a week with a button, or a right click for just one shift. 2. it is cumbersome having to create holidays in a different screen. it would be better to be able to do it from within the rota screen. 3. if I'm creating a rota for next week, and then navigate away to, say the holiday screen, when I go back to the rota screen it will go back to THIS week not the week I was editing. On more than one occasion I haven't spotted that and erroneously then edited THIS week instead! 4. it would be great to be able to include paid leave in the report so that I know to include that person's day in a pay run. At the moment, I have created a role of 'paid leave' so that their holiday hours get included in their hours for that week 5. I like being able to see how many shifts a person has for that week (ie in a row) but it would also be helpful to see how many shifts are logged for each day (ie in a column). Review Source Response from Kettle & Keyboard September 9, 2019 Hi Charlie, Thanks for the feedback - I'm glad to hear that your experience with RotaCloud has been good so far. You'll be pleased to hear that daily totals, which will include daily hours, costs and number of shifts, is coming very soon! With regards to your other feedback, a member of the support team will be in touch directly to chat through further - a couple of the points you mentioned are already possible :) Many thanks, James DM Denise M. financial controller Hospitality Used the software for: 2+ years ### "rotacloud" September 27, 2022 5.0 very pleased with the product - company always willing to help and assist with any difficulties - or how best to obtain best results Pros easy to use, can down load infomation, to update in various aways Cons some of the leave / holiday can be tricky to maintain is have staff on different contracts - Review Source JF Jasmine F. HR Advisor Information Technology and Services Used the software for: 1-2 years ### "Really helpful on a day to day basis" March 2, 2023 5.0 Rotacloud provide me with great customer service when I've needed to reach out to check different access levels or if i've ever had any queries I couldn't manage myself. They're always friendly and polite and help me within a really quick timeframe which is amazing. Everything on rotacloud is very simple and does not require a lot messing around on the system and is straight forward for every employee to use. Pros The software is easy to use, it's easy to manage your employee's scheduling and whereabouts daily, even able to separate them via their teams and view as a team. One of the easiest online systems I have used. Also really like the report format of Rotacloud so that took a huge part of my day back being able to run reports easily via rotacloud. Cons Not being able to share the teams holidays with individual teams as each team would see every employee's holidays not just their own team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.