# RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RotaCloud the right Employee Scheduling solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137099/RotaCloud/reviews

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RotaCloud

4.9 (281)

[View alternatives](https://www.capterra.com/p/137099/RotaCloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of RotaCloud

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

NE

Nina E

Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“It has bought a lot of value to us in terms of providing us with a secure program which has less errors, saves us time, provides improved visibility and clear staff communication (in real time) all of which serve to reduce the level of stress previously experienced with alternative scheduling methods.“

March 24, 2026

NE

Nina E

Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Finally, an "Undo" function for when I accidentally delete or overwrite existing published shifts or copy a month's worth of information incorrectly!!“

March 24, 2026

NE

Nina E

Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Scheduling is no longer the chore it used to be since this program offers us multiple options for visibility together with some neat shortcuts to save time inputting. “

March 24, 2026

JD

Jonathan D

Front of House Theatre ManagerPerforming Arts, 51 - 200 employeesUsed the software for: More than 2 years.

“I am unable to duplicate shifts, which means all shifts need to be typed in manually - which takes time“

February 15, 2026

KJ

Kirsty J

Swim School managerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“It makes it easy for staff to see their upcoming shifts, and it’s very effective for highlighting unfilled shifts so they can be picked up quickly.“

April 21, 2026

AK

Angie K

ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“Not being able to save Rota to print as a whole month. “

July 4, 2025

NE

Nina E

Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Probably the best thing for us is that it offers great value for money which, as a hospitality business, is very much appreciated in a volatile, financial climate.“

March 24, 2026

Juliet D

PartnerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“Not enough reporting.“

April 30, 2026

## Showing most helpful reviews

Showing 1-25 of 281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gemma T.  
Online Marketing Business Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Rota Planning with Ease"

April 2, 2024

5.0

We used rotacloud and left due to the HR provider having their own rota planner, however this was short lived and we soon came back.

Pros

\- easy to use admin - easy to use for employees - simple

Cons

There is nothing I don't like about rotacloud.

Alternatives considered

[Bright](https://www.capterra.com/p/126242/BrightPay/)

Reason for choosing RotaCloud

\- easy to use admin - easy to use for employees - simple

Switched from

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)

The cost was lower, more usable system and a good app.

Review Source

JM

Jo M.  
Director  
Real Estate  
Used the software for: 2+ years

### "Excellent product, makes managing staff hours and holidays really easy"

May 29, 2025

5.0

We tried another company before which really put us off rota software however, as a small team we really wanted to streamline our processes and with some trepidation tried to find another provider. RotaCloud offered what we wanted and suits our small team. The staff love having all the data on their phones for hours worked and holidays. It makes booking and keeping track of holidays really easy and I also use RotaCloud to keep HR documents attached to each member of staff and log HR issues. We wouldn\`t be without it!

Pros

Easy to set up, easy to use and if any queries, easy to get an answer quickly! We wouldn\`t be without it!

Cons

I would have liked to have it linked to Sage Cloud Payroll however its not a problem and just takes a couple more steps to run the payroll.

Switched from

[Moonworkers](https://www.capterra.com/p/231077/Moonworkers/)

The product needed lots of \`get arounds\` and the app didn\`t work for the staff. It was really clunky and not fit for purpose

Review Source

vB

vicky B.  
accounts manager  
Hospitality  
Used the software for: 1-2 years

### "Gone from paper timesheets to a clock in software"

June 6, 2023

4.0

overall set up was pretty easy and day to day usage is good

Pros

the app for staff, easy to amend rotas live so all can see. ask for shifts and publish to staff to claim. easy reports for monthly payroll

Cons

working out different levels for the team and integrating into payroll but once i had it explained to me it was very simple

Review Source

JD

Jonathan D.  
Front of House Theatre Manager  
Performing Arts  
Used the software for: 2+ years

### "Rotacloud review - Hafren Theatre"

February 15, 2026

4.0

I am happy to endorse this product, their is always someone on the end of the phone of help is needed and the final product looks very professional

Pros

very easy to use, looks very professional all my staff can log into this fine, even those who are very anti technologu

Cons

I am unable to duplicate shifts, which means all shifts need to be typed in manually - which takes time

Review Source

SG

Stacey G.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "You won't regret it...and you will never want to be without Rota Cloud"

March 19, 2025

5.0

Great customer service. Big shoutout to \[sensitive content hidden\]

Pros

The ease of making a rota and the convenience for the team to see their rota on the app are the biggest benefits. One of the biggest benefits is the ease of annual leave and TOIL. I have just upgraded to the Pro version and am looking forward to all of those extras.

Cons

The cons are minimal because anytime I have found an issue, the team at Rota Cloud have either fixed it or listened (not just to me) and added it as a feature.

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Reason for choosing RotaCloud

I have used Rota Cloud in two roles and considered moving to Deputy for additional features. However, after speaking to \[sensitive content hidden\], I upgraded here with a discount.

Review Source

SO

Sarah O.  
MD  
Construction  
Used the software for: 2+ years

### "5\* Staff Planning Tool!!"

November 3, 2025

5.0

RotaCloud was a game-changer for our business when it came to scheduling our labour across multiple sites each week. The system is good value for money, easy to navigate and on the rare occasion that we have had to contact the team our issues have been resolved quickly & professionally. I would highly recommend for any business.

Pros

The ease at which we can schedule our working week. Working in construction things often change at the last minute and RotaCloud allows us to make changes at the drag of the mouse. Viewing the weekly schedule in one screen allows us to keep on top of our planning.

Cons

We probably don't use the system to its full potential, but what we do use I have no complaints or issues

Review Source

LG

Lisa G.  
Chief executive officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Shift hot rotas!"

January 19, 2026

5.0

Very good and straightforward, the software is user friendly, value for money when you consider the time savings on planning rotas, and the customer service is great.

Pros

A time saver, straightforward scheduling software that allows the team to view shifts, request to change them and teach their annual leave. From a business perspective it saves hours of juggling rota planning, has a nifty document sharing and storage facility and builds in coatings for shifts. This allows forecasting of shift costs and supports budget setting, and reduces the time taken for working out staffing costs.

Cons

I don’t have any dislikes but would love to see more HR functions in the app. For example; template onboarding documentation.

Review Source

SM

Sam M.  
Operation manager  
Libraries  
Used the software for: 2+ years

### "Gladstone Library "

November 26, 2025

4.0

I use it every day it every day, it is easy to use and secure, I like the feature that uses all employers email to email them all together with information that you want to know.

Pros

Easy to follow and easy to use also it is quite secured not too hard to add employers and names to it.

Cons

You can not print a specific section of the page that I want to print. Also When you approve the shifts if you have other department open, you approve the whole lot even if another manager using that page.

Alternatives considered

[Rotaready Evo](https://www.capterra.com/p/150252/Rotaready/)

Reason for choosing RotaCloud

Easy to follow, easy to read

Review Source

TM

Terry M.  
Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Vital to managing our team"

November 22, 2025

5.0

Very user-friendly, accurate, easy to use, helpful, efficient support team, easy to look back at historic staff information

Pros

Time-saving, accurate source of records, able to store staff details, holiday requests accurately forecast staff against work schedules

Cons

Not Applicable, there is not nothing that I do not like about Rotacloud, or the support team as they are always very helpful and timely with any assistance neeeded.

Review Source

AW

Alicia W.  
Centre Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "It’s great "

September 28, 2025

5.0

As already said I find it very easy to use; it has reduced a lot of time for completing weekly rotas and I find it very good

Pros

It’s very easy to use; staff can access their rota on their phones. It has everything I need to complete the weekly rota

Cons

The default when copying a section of time to another week is for the system to automatically copy all shifts rather than the default being not to copy if a shift has already been manually entered on that day

Review Source

SM

Sohail M.  
Restaurateur  
Restaurants  
Used the software for: Less than 6 months

### "Rotacloud is the Best"

February 7, 2025

5.0

Rotacloud has made doing Rotas and wages far easier and quicker. The customer service level is brilliant, always on hand if you need any help

Pros

Rotacloud does everything for you. By far the best software to manage Staff Rota / Wages

Cons

Everything about Rotacloud is great, nothing to dislike

Switched from

[TimeStation](https://www.capterra.com/p/209930/TimeStation/)

Rotacloud was recommended by a friend and he was not wrong

Review Source

JI

JAWAID I.  
MD  
Food & Beverages  
Used the software for: 2+ years

### "A product u dont realise u need until u have tried it "

March 20, 2024

5.0

I cannot fault the system it does work flawlessly and they are open to ideas and try developing them so I couldn't ask for more great team doing an amazing job well done guys

Pros

It seems to be one of them products that I want you have tried it you don't realize how much you needed it and then if you try stepping backwards are not using it going back to your old way you soon miss it all the information seems to be there when you need it stuff I responsible for their own clocking in and out and any issues that I have had with it I've been user errors even though I have annoyed the rotacloud team thinking it was some glitch and the fact that staff can request their holidays in advance and it stops of spotting them into them shifts

Cons

The only issue I find is when I do need some advice on their live chat it seems to be out of business hours and I think by the time most business owners get chance to do anything it is out of business hours especially smaller businesses

Reason for choosing RotaCloud

Simplicity and ease of use the fact that the staff are responsible for their own clocking in and out the fact I don't need paper anymore

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Got fed up of manually putting information on and staff having to be notified and staff not keeping correct time keeping records if one piece of paper goes missing it seems to add hours on to your workload whereas router cloud has all the information that your fingertips ready

Review Source

SS

Sam S.  
Company Director  
Internet  
Used the software for: Less than 6 months

### "Excellent System , easy to Use"

March 17, 2024

4.0

Overall a very positive experience. We get a lot less mistakes with the clock in and outs compared to our old system, which means that it's a lot quicker to do the sense checks and approve time sheets each week prior to payroll.

Pros

Ability to easily schedule shifts and share these shifts with employees. The clocking in terminal on the ipad makes it very simple for Employees to clock in and out for breaks and when they arrive and leave with minimal mistakes.

Cons

Would have preferred either fingerprint or facial recognition for verification of employee presence at the clocking in and out terminal. Also, the fact that you can't edit mistakes on things like peoples break clock ins / outs until the end of their shift is quite annoying.

Alternatives considered

[Payescape](https://www.capterra.com/p/215987/HR-Escape/)

Reason for choosing RotaCloud

Pay Escape wanted a lot of money up front, compared to £0 upfront from RotaCloud. They were also quoting 3 months to get setup and going (later reduced to 1 month as I' d expressed concern). I really can't see why it would need such a long setup period. I tested RotaCloud and got the basics setup within a couple of evenings so that I could have a play around with the functionality, and it was clear it was going to do what we needed at a fraction of the cost.

Switched from

[TimeMoto](https://www.capterra.com/p/196520/Timemoto/)

We needed employee scheduling and holiday allowance tracking, and we just couldn't use the system provided by the old supplier

Review Source

MW

Melanie W.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Excellent!"

May 30, 2023

5.0

Excellent, a really great product. I have used other simimar products and Rota Cloud is by far the best.

Pros

We use the rota management side of Rota Cloud and really like the ease of use of the platform. The Rota Cloud team are also very open to development feedback and are always really supportive if you have a question.

Cons

Not being able to drag a shift from one week to the next. However, if I used the templates more i could help myself!

Alternatives considered

[Quinyx](https://www.capterra.com/p/221040/Quinyx/)

Reason for choosing RotaCloud

We were bought out by anther company and Quinyx was their rota management software of choice. It is much less user friendly than Rota Cloud. Thankfully due to integration issues we have managed to hang onto Rota Cloud. Long may it last!

Review Source

JC

Jonathan C.  
Director  
Computer Software  
Used the software for: 2+ years

### "Easy to use"

November 3, 2025

5.0

As a small company with 12 staff the product does exactly what we need. I can easily see it working with a larger base of employees.

Pros

Easy to use web based software, simple pricing for each employee, nice app that accompanies the portal

Cons

Would like there to be more data reporting in areas such as what time has been taken when for sickness, holiday etc

Review Source

SF

Sue F.  
Service Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best on the market"

April 14, 2025

5.0

Excellent - can't beat it. Nothing matches it on the market.

Pros

So easy to use, love the app. So easy to see who is working, which shifts to fill. Works for payroll.

Cons

nothing - it does everything I need. ...

Review Source

DW

David W.  
Director  
Hospitality  
Used the software for: 2+ years

### "Fantastic!"

March 19, 2025

5.0

Great company, great product and great service!

Pros

The ease of adding and amending shifts, and the how its presented visually.

Cons

What would make it even better, is the ability to add and track work tasks for individuals on shifts.

Review Source

LT

Lisa T.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Rotacloud is the answer to your rota requirements"

October 17, 2024

5.0

Excellent and easily managed for both managers and teams

Pros

Very easy to use and in constantly being developed and improved

Cons

Could do with a monthly printable version of the rota rather than just a weekly print

Review Source

AM

Asami M.  
CEO and Founder  
Staffing and Recruiting  
Used the software for: 2+ years

### "The most efficient way to schedule shifts."

June 17, 2024

5.0

It has really helped me in tracking my employees working hours and even monitor their absence. It makes it easier to understand my employees shift costs and manage them well,it's so amazing.

Pros

It is a very easy to use tool and I use it for arranging shifts and recording time. We no longer worry about staff looking or staffs showing up for the wrong shift, RotaCloud has our back. For the beginners this is what you need for effective in your work. It drives the productivity and efficiency of my business.

Cons

I haven't encountered major challenge so far.

Review Source

JB

Julia B.  
Beauty Salon Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "You will wonder how you lived without it."

February 2, 2024

5.0

I love Rotacloud, it is the best business decision I made and both myself and all my staff love using it. For me, the owner, being able to see actual time worked, length of breaks, sickness time all in one place has been and it has made holiday request controlled and organised. The staff life the fact they can check their rota anytime, anywhere. The can request holidays, view holiday availability, add notes to requests and have a record.

Pros

Rotacloud is very easy to use for a non tec person like myself. The online customer support is great and tips and advice on how to set up. You can navigate the system, amend and update without interrupting your final reports. And for me the ease of final wage reports has reduced hours of painstaking worked for me at the end of every month

Cons

The only thing I would like is to be able to add my own selections in the drop down menu- Holidays/sickness etc as some book out time is specific or important for my business so would be bespoke to me. But that is literally the only thing I can think of.

Review Source

CM

Corin M.  
Clinical Director  
Veterinary  
Used the software for: 2+ years

### "Excellent Product"

June 18, 2023

5.0

Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great product.

Pros

UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed.

Cons

Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know

Reason for choosing RotaCloud

Uk based - seemed smaller - was based in Yorkshire - I think new grads who were enthusiastic and when contacted always an immediate response. And it is a jolly little user interface and easy to use and oddly flexible.

Review Source

SC

Steve C.  
Franchise Support Manager  
Retail  
Used the software for: 1-2 years

### "Rotacloud Review"

March 18, 2024

5.0

Pros

Using Rotacloud has changed the task of scheduling colleagues and made our payment so much more accurate. It has saved at least one days administration work a week.

Cons

Only the fact that we have to pay for it!

Review Source

CS

Charlie S.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Not perfect, but pretty good"

September 4, 2019

5.0

The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud!

Pros

Being online means I can create rotas at home or work, and the app means team can access their rotas in the way that's easiest for them. I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily.

Cons

A few things are bit fiddly and could be improved. 1. having to change between publish mode and rota mode. it would be better to be able to publish a week with a button, or a right click for just one shift. 2. it is cumbersome having to create holidays in a different screen. it would be better to be able to do it from within the rota screen. 3. if I'm creating a rota for next week, and then navigate away to, say the holiday screen, when I go back to the rota screen it will go back to THIS week not the week I was editing. On more than one occasion I haven't spotted that and erroneously then edited THIS week instead! 4. it would be great to be able to include paid leave in the report so that I know to include that person's day in a pay run. At the moment, I have created a role of 'paid leave' so that their holiday hours get included in their hours for that week 5. I like being able to see how many shifts a person has for that week (ie in a row) but it would also be helpful to see how many shifts are logged for each day (ie in a column).

Review Source

Response from Kettle & Keyboard

September 9, 2019

Hi Charlie, Thanks for the feedback - I'm glad to hear that your experience with RotaCloud has been good so far. You'll be pleased to hear that daily totals, which will include daily hours, costs and number of shifts, is coming very soon! With regards to your other feedback, a member of the support team will be in touch directly to chat through further - a couple of the points you mentioned are already possible :) Many thanks, James

DM

Denise M.  
financial controller  
Hospitality  
Used the software for: 2+ years

### "rotacloud"

September 27, 2022

5.0

very pleased with the product - company always willing to help and assist with any difficulties - or how best to obtain best results

Pros

easy to use, can down load infomation, to update in various aways

Cons

some of the leave / holiday can be tricky to maintain is have staff on different contracts -

Review Source

kM

kathryn M.  
Senior Technician/Events Officer  
Entertainment  
Used the software for: 2+ years

### "Works brilliantly for us"

January 17, 2022

5.0

The whole are incredible supportive, there is a brilliant online chat function. Any problems we've had they've dealt with so quickly & are friendly with it too. Nothing is too much trouble.

Pros

Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.

Cons

There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.

Review Source

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