# RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RotaCloud the right Employee Scheduling solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137099/RotaCloud/reviews --- RotaCloud 4.9 (277) [View alternatives](https://www.capterra.com/p/137099/RotaCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RotaCloud Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews NE Nina E Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “It has bought a lot of value to us in terms of providing us with a secure program which has less errors, saves us time, provides improved visibility and clear staff communication (in real time) all of which serve to reduce the level of stress previously experienced with alternative scheduling methods.“ March 24, 2026 NE Nina E Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Finally, an "Undo" function for when I accidentally delete or overwrite existing published shifts or copy a month's worth of information incorrectly!!“ March 24, 2026 NE Nina E Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Scheduling is no longer the chore it used to be since this program offers us multiple options for visibility together with some neat shortcuts to save time inputting. “ March 24, 2026 JD Jonathan D Front of House Theatre ManagerPerforming Arts, 51 - 200 employeesUsed the software for: More than 2 years. “I am unable to duplicate shifts, which means all shifts need to be typed in manually - which takes time“ February 15, 2026 NE Nina E Office ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Probably the best thing for us is that it offers great value for money which, as a hospitality business, is very much appreciated in a volatile, financial climate.“ March 24, 2026 AK Angie K ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “Not being able to save Rota to print as a whole month. “ July 4, 2025 JB James B Finance ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “RotaCloud is a very user friendly system covering most of our requirements for Staff time management and payroll as well as other areas that we wouldn't necessarily expect from this type of product.“ April 11, 2024 VG Vivien G CEORetail, 51 - 200 employeesUsed the software for: More than 2 years. “I'm not super happy with the plane symbol for vacation, how about a palm tree?“ October 29, 2024 ## Showing most helpful reviews Showing 1-25 of 277 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rhyanne J. Company Manager Hospital & Health Care Used the software for: 1-2 years ### "Get time back for other tasks" October 6, 2023 5.0 Fantastic, great team. They are so good it feels like we are part of the same company sometimes! They are fun, very helpful and well mannered! I love customer service and this team are a great example of how a company should project those skills. Pros I love that rotacloud has allowed me to gain time back for other responsibilities. It makes rota writing so much easier and quicker, helping my work load be more manageable. Cons I would say our staff would raise issues because they are reluctant to use the excellent help section. I personally do advise to use the product on the laptop rather than the app for those who struggle with mobile tech. Reason for choosing RotaCloud I had been recommended Rota cloud, some years before. I was so happy when we were able to finally start using it. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excellent was a long process, not the programme itself but management it. It took a long time to write 3 months of rotas Review Source LA Lindsey A. Manager Hospitality Used the software for: 1-2 years ### "Highly recommend " February 24, 2025 5.0 Customer support was excellent- easy reliable rota system with clear reports for all of the business needs and a information Pros Simple and easy to set up and use. Reliable and all the team found the option for the app great. Shift reminders allude clock in/out reminders also greatly appreciated. Cons Holiday entitlement working out was not so easy for part time workers whose hours fluctuated however support available to assist Alternatives considered [Rotaready Evo](https://www.capterra.com/p/150252/Rotaready/) Reason for choosing RotaCloud Easy if set up and guarantee of customer support when setting up Review Source vB vicky B. accounts manager Hospitality Used the software for: 1-2 years ### "Gone from paper timesheets to a clock in software" June 6, 2023 4.0 overall set up was pretty easy and day to day usage is good Pros the app for staff, easy to amend rotas live so all can see. ask for shifts and publish to staff to claim. easy reports for monthly payroll Cons working out different levels for the team and integrating into payroll but once i had it explained to me it was very simple Review Source SO Sarah O. MD Construction Used the software for: 2+ years ### "5\* Staff Planning Tool!!" November 3, 2025 5.0 RotaCloud was a game-changer for our business when it came to scheduling our labour across multiple sites each week. The system is good value for money, easy to navigate and on the rare occasion that we have had to contact the team our issues have been resolved quickly & professionally. I would highly recommend for any business. Pros The ease at which we can schedule our working week. Working in construction things often change at the last minute and RotaCloud allows us to make changes at the drag of the mouse. Viewing the weekly schedule in one screen allows us to keep on top of our planning. Cons We probably don't use the system to its full potential, but what we do use I have no complaints or issues Review Source TM Terry M. Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Vital to managing our team" November 22, 2025 5.0 Very user-friendly, accurate, easy to use, helpful, efficient support team, easy to look back at historic staff information Pros Time-saving, accurate source of records, able to store staff details, holiday requests accurately forecast staff against work schedules Cons Not Applicable, there is not nothing that I do not like about Rotacloud, or the support team as they are always very helpful and timely with any assistance neeeded. Review Source SM Sam M. Operation manager Libraries Used the software for: 2+ years ### "Gladstone Library " November 26, 2025 4.0 I use it every day it every day, it is easy to use and secure, I like the feature that uses all employers email to email them all together with information that you want to know. Pros Easy to follow and easy to use also it is quite secured not too hard to add employers and names to it. Cons You can not print a specific section of the page that I want to print. Also When you approve the shifts if you have other department open, you approve the whole lot even if another manager using that page. Alternatives considered [Rotaready Evo](https://www.capterra.com/p/150252/Rotaready/) Reason for choosing RotaCloud Easy to follow, easy to read Review Source AW Alicia W. Centre Manager Health, Wellness and Fitness Used the software for: 2+ years ### "It’s great " September 28, 2025 5.0 As already said I find it very easy to use; it has reduced a lot of time for completing weekly rotas and I find it very good Pros It’s very easy to use; staff can access their rota on their phones. It has everything I need to complete the weekly rota Cons The default when copying a section of time to another week is for the system to automatically copy all shifts rather than the default being not to copy if a shift has already been manually entered on that day Review Source JN Jo N. Senior Vet Veterinary Used the software for: 2+ years ### "Highly recommend it!" June 25, 2025 5.0 Rotacloud is very user friendly and the help team if we ever do have an issue are exceptional. It has good functionality though we don't currently use all the functions fully. Pros Rotacloud makes it very easy to manage the rota for my team, most of whom are part time and spread over 3 different sites in multiple roles. Cons The only downside is that it doesn't link in to our Outlook calendars in quite the way we would like, or our HR system which could then automatically input holidays. Review Source Response from Kettle & Keyboard August 22, 2025 Thanks so much, Jo! We’re so pleased to hear RotaCloud’s helped you manage your team across multiple sites and roles, that’s exactly what we’re here for. Appreciate you flagging the calendar and HR system point too. If you haven’t already, it might be worth getting in touch with our support team - they may be able to suggest options to help with syncing to Outlook or your HR software. We are UK-based, so you'll get a response pretty much straight-away. Many thanks, The RotaCloud Team JB Jasvir B. Service Support Manager Hospital & Health Care Used the software for: 1-2 years ### "Survery feedback " November 25, 2025 5.0 Service was excellent when you could contact a advisor on chat, system was simple to use. Very polite and helpful advisors Pros Value for money Simple to use, should what we need to view on the systems and very easy to navigate.. Cons Didnt find anything that i wanted to see that was not avilable on the system. Having to wait for someone to chat back, sometimes there was a long wait, which does not suit the person on the other end of the phone, there needs to be a contact number for a call( this is a must) Review Source DC David C. Head Veterinary Nurse Veterinary Used the software for: 1-2 years ### "Once you have learnt the ropes, you'll never look back!" October 23, 2025 5.0 I was sceptical at first, always used an excel document for holiday and rota but I'm so pleased we moved to Rotacloud it has reduced my workload and makes it easy for staff to be informed of changes to their working shifts without the need for me to email separately. Pros User friendly, easily accessible from multiple devices. Saves a lot of time and keeps a clear record of holiday and hours worked. Cons It would be nice if when a member of my team requests holiday it automatically works out the total hours by using the implemented rota hours. Review Source JB James B. Finance Manager Hospital & Health Care Used the software for: 2+ years ### "RotaCloud - A Simple and Effective Payroll Solution" April 11, 2024 4.0 RotaCloud is a very user friendly system covering most of our requirements for Staff time management and payroll as well as other areas that we wouldn't necessarily expect from this type of product. I still find it both visually appealing and easy to use despite the fact that it has many complex skills and features 'under the bonnet'. They are also very open to update suggestions and engagement which is clearly something that has kept us onboard as it has evolved over the last 4 years. More of the same in the next 4 years please! Pros The user interface was great and still is. Implementation was very straightforward. It has all the features we were after compared to the other products we looked at and the administration of these has generally been quite straightforward. The team behind the curtain were very helpful and communication during set up and the following months was excellent. Cons There were initially some teething issues with our business as we are a Private Charity Nursing Home with very specific staffing needs. This made fitting into RotaCloud take some getting used to rather than buying a bespoke product. However, one of the Pros to come out of any of the Cons is that the team are very hands on with customer issues and product updates initially came thick and fast. Nearly all of our early problems were addressed, resolved or a workaround found. I now look forward to what software updates are incoming to further improve our day to day use. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[Sage HR](https://www.capterra.com/p/128705/SageHR/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing RotaCloud Predominantly due to its ease of use and the fact that they offered us a Charity discount on an already very competitive rate. The team's initial trial period was very generous and allowed us to fully explore the product. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Formally People Planner, we switched because it was not only unfinished but did very few of the tasks it promised to do. It was also extremely expensive and not at all intuitive to use Review Source SS Sam S. Company Director Internet Used the software for: Less than 6 months ### "Excellent System , easy to Use" March 17, 2024 4.0 Overall a very positive experience. We get a lot less mistakes with the clock in and outs compared to our old system, which means that it's a lot quicker to do the sense checks and approve time sheets each week prior to payroll. Pros Ability to easily schedule shifts and share these shifts with employees. The clocking in terminal on the ipad makes it very simple for Employees to clock in and out for breaks and when they arrive and leave with minimal mistakes. Cons Would have preferred either fingerprint or facial recognition for verification of employee presence at the clocking in and out terminal. Also, the fact that you can't edit mistakes on things like peoples break clock ins / outs until the end of their shift is quite annoying. Alternatives considered [Payescape](https://www.capterra.com/p/215987/HR-Escape/) Reason for choosing RotaCloud Pay Escape wanted a lot of money up front, compared to £0 upfront from RotaCloud. They were also quoting 3 months to get setup and going (later reduced to 1 month as I' d expressed concern). I really can't see why it would need such a long setup period. I tested RotaCloud and got the basics setup within a couple of evenings so that I could have a play around with the functionality, and it was clear it was going to do what we needed at a fraction of the cost. Switched from [TimeMoto](https://www.capterra.com/p/196520/Timemoto/) We needed employee scheduling and holiday allowance tracking, and we just couldn't use the system provided by the old supplier Review Source MW Melanie W. Practice Manager Veterinary Used the software for: 2+ years ### "Excellent!" May 30, 2023 5.0 Excellent, a really great product. I have used other simimar products and Rota Cloud is by far the best. Pros We use the rota management side of Rota Cloud and really like the ease of use of the platform. The Rota Cloud team are also very open to development feedback and are always really supportive if you have a question. Cons Not being able to drag a shift from one week to the next. However, if I used the templates more i could help myself! Alternatives considered [Quinyx](https://www.capterra.com/p/221040/Quinyx/) Reason for choosing RotaCloud We were bought out by anther company and Quinyx was their rota management software of choice. It is much less user friendly than Rota Cloud. Thankfully due to integration issues we have managed to hang onto Rota Cloud. Long may it last! Review Source JS Jason S. Owner Food & Beverages Used the software for: 2+ years ### "Can't imagine working without Rotacloud!" February 24, 2025 5.0 I love Rotacloud - it has totally transformed the stressful relationship I previously had with rota planning and timesheet management. Pros It is intuitive and really easy to use, and is packed full of useful features. Cons It is hard to find fault with Rotacloud, really. Since I apparently have to write something here, I would say that I wish it was a little harder to accidentally make changes to rotas once they have been published (being able to "lock" a published rota would be great, for instance). Review Source DW David W. Director Hospitality Used the software for: 2+ years ### "Fantastic!" March 19, 2025 5.0 Great company, great product and great service! Pros The ease of adding and amending shifts, and the how its presented visually. Cons What would make it even better, is the ability to add and track work tasks for individuals on shifts. Review Source VG Vivien G. CEO Retail Used the software for: 2+ years ### "Rotacloud for an independent UK based bookseller" October 29, 2024 5.0 My independent bookselling business based in the UK has seven locations using RotaCloud and we have recently added Special Events for the shows that we attend. We find it very useful and generally the staff like it. Pros RotaCloud can be used easily on both desktop and mobile devices. My payroll specialist is able to see all vacation and holiday taken by each staff member. I'm now using RotaCloud to handle staffing for events. Cons Some staff find it tricky to use. I'm not super happy with the plane symbol for vacation, how about a palm tree? Review Source SH Sarah H. Manager Retail Used the software for: 1-2 years ### "Great company, great product" August 3, 2024 5.0 Fantastic! Saves so much time for me with rotas and payroll. Pros Great customer service, constantly striving for best product for end users. Makes my staffing rotas so much easier. Cons sometimes the beta freezes but RotaCloud team constantly working on improvements Review Source DG Diane G. Business Manager Hospital & Health Care Used the software for: 2+ years ### "Rota Cloud for Heath Care Sector" May 23, 2023 5.0 Very good. Customer service is great but as we grow we would like weekend support as well. we are a 24/7 operation Pros Ease of implementation and ease of use. Very Very easy to use Cons Some areas are being developed. Would like to be able to put staff changes on in advance so they come into action on the specified date. At present have to sent a reminder in my calendar.Not able to control who picks up available shifts - so don't use this function. We have to consider skill mix in our rotas.We would like a HR option as well but cost is a factor - we are a charity. Reason for choosing RotaCloud Generally much much better. Easier to use. As a company they listen to your issues and see where they can develop and help. People planner had no flexibility. Review Source MM Megan M. HR Officer Hospital & Health Care Used the software for: 1-2 years ### "Great system, great customer service! " December 23, 2022 5.0 Overall, RotaCloud is our life saver! All of our team benefit from each feature on RotaCloud, from managers to HR to care coordinators to our health care assistants.The customer service is one of their greatest features, as all the team are so helpful, friendly and professional! Pros Firstly, the customer service from RotaCloud is outstanding, they are always on hand to talk, they are friendly and always do their best to help you via their chat service. It's a great balance between professional and fun, myself and the team will send funny gif's and memes!The system itself is put together very well and is very user friendly - its very easy to schedule shifts on the Rota, to complete time sheets and monitor annual leave. The reports system is an amazing feature, it breaks down everything from sickness reports, to how many hours worth of shifts per month. It saves us a lot of time working it out individually. It is my favourite feature working with HR. Another great feature that we use all the time is the bulk action tool, which allows you to move shifts from one employee to another in one go, rather than one by one. It saves the company a lot of time! Cons A feature that would need to be improved on timesheets would be that it would be helpful if when there is a missing clock in record, it flags up which clock in record is missing, rather than flagging up the day. Due to the nature of our business (community care) our staff can have 10+ shifts allocated per day. So when it flags up, it becomes quite time consuming to go through each one to check where the missing record is! We are currently experiencing a bug with the bulk action tool whereby we are unable to bulk action any shifts from the "open shifts". However, this has been reported to Meg and she has been a great help in getting this looked into! Review Source CM Corin M. Clinical Director Veterinary Used the software for: 2+ years ### "Excellent Product" June 18, 2023 5.0 Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great product. Pros UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed. Cons Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know Reason for choosing RotaCloud Uk based - seemed smaller - was based in Yorkshire - I think new grads who were enthusiastic and when contacted always an immediate response. And it is a jolly little user interface and easy to use and oddly flexible. Review Source SC Steve C. Franchise Support Manager Retail Used the software for: 1-2 years ### "Rotacloud Review" March 18, 2024 5.0 Pros Using Rotacloud has changed the task of scheduling colleagues and made our payment so much more accurate. It has saved at least one days administration work a week. Cons Only the fact that we have to pay for it! Review Source CS Charlie S. Director Hospitality Used the software for: 6-12 months ### "Not perfect, but pretty good" September 4, 2019 5.0 The cons I describe above are really small, and are 'enchancements' or dev requests more than problems. I could not run this business without RotaCloud! Pros Being online means I can create rotas at home or work, and the app means team can access their rotas in the way that's easiest for them. I like being able to copy a shift from one day/person to another, and being able to copy a week's shift from one week to another. The reporting is good also, enabling me to do payroll easily. Cons A few things are bit fiddly and could be improved. 1. having to change between publish mode and rota mode. it would be better to be able to publish a week with a button, or a right click for just one shift. 2. it is cumbersome having to create holidays in a different screen. it would be better to be able to do it from within the rota screen. 3. if I'm creating a rota for next week, and then navigate away to, say the holiday screen, when I go back to the rota screen it will go back to THIS week not the week I was editing. On more than one occasion I haven't spotted that and erroneously then edited THIS week instead! 4. it would be great to be able to include paid leave in the report so that I know to include that person's day in a pay run. At the moment, I have created a role of 'paid leave' so that their holiday hours get included in their hours for that week 5. I like being able to see how many shifts a person has for that week (ie in a row) but it would also be helpful to see how many shifts are logged for each day (ie in a column). Review Source Response from Kettle & Keyboard September 9, 2019 Hi Charlie, Thanks for the feedback - I'm glad to hear that your experience with RotaCloud has been good so far. You'll be pleased to hear that daily totals, which will include daily hours, costs and number of shifts, is coming very soon! With regards to your other feedback, a member of the support team will be in touch directly to chat through further - a couple of the points you mentioned are already possible :) Many thanks, James DM Denise M. financial controller Hospitality Used the software for: 2+ years ### "rotacloud" September 27, 2022 5.0 very pleased with the product - company always willing to help and assist with any difficulties - or how best to obtain best results Pros easy to use, can down load infomation, to update in various aways Cons some of the leave / holiday can be tricky to maintain is have staff on different contracts - Review Source kM kathryn M. Senior Technician/Events Officer Entertainment Used the software for: 2+ years ### "Works brilliantly for us" January 17, 2022 5.0 The whole are incredible supportive, there is a brilliant online chat function. Any problems we've had they've dealt with so quickly & are friendly with it too. Nothing is too much trouble. Pros Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see. Cons There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet. Review Source KC Kenni C. Assistant Manager Hospitality Used the software for: 2+ years ### "Don't go anywhere else" June 7, 2021 5.0 Great customer service, simple system to use. It really is a huge timesaver and I would recommend it to everyone. Pros So simple to use and any problems, there is always help at hand. Since switching to RotaCloud it has saved me countless hours of manually counting clock cards, checking leave entitlements left and creating a rota. Cons After 2 years I am yet to discover something I least like. Review Source Similar Products Featured