# Page 4 | RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is RotaCloud the right Employee Scheduling solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137099/RotaCloud/reviews --- RotaCloud 4.9 (276) [View alternatives](https://www.capterra.com/p/137099/RotaCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of RotaCloud ## Showing most helpful reviews Showing 76-100 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Richard S. Centre Manager Sports Used the software for: 1-2 years ### "Revolutionary " September 11, 2022 5.0 Revolutionary - changed the way and I work and saved me a lot of time. No one has ever missed work because they were confused when they were working. This used to happen a lot before Rota Cloud - Priceless Pros That I can continually change the rota and staff are notified instantly Cons I don't think there is anything I don't like aobut Rota Cloud. I use it the way I want. There are so many more features that I simply don't need. But It's good to see they are there. Review Source KL Katie L. Guest Experience Duty Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Would recommend to all" March 17, 2023 5.0 We are saving time which is the most important feature of all. Pros We are only using the scheduling feature at present but it just works so well! We are looking seriously into upgrading and potentially losing some other systems as RotaCloud seems to do it all. one of the best features of RotaCloud is the customer service, whenever we have had questions they have been answered swiftly and professionally and always followed up. Cons I can't think of anything to add here at present. Review Source LB Lisa B. Owner Hospitality Used the software for: 2+ years ### "Best scheduling piece of kit out there!" October 11, 2022 5.0 Keeping track of staff costs and being able to allocate shifts without always having to call and speak to the team first in invaluable in terms of time saving. The "open shifts" option is also an amazing part of the rota cloud functionality. Pros Easy to use, easy for non tech savvy staff members to use. Great for keeping communication simple and effective and not confusing. Cons The holiday entitlement and calculating holidays - I still struggle with it now! Review Source AW Adrian W. Managing Director Media Production Used the software for: 2+ years ### "Brilliant Tool" January 23, 2024 5.0 Fantastic. Rotas used to be a sweat and now they are easy Pros So easy to set up and use and the mobile app makes everything accessible Cons The thing I didn't like is ..... absolutely nothing. It's a great product Reason for choosing RotaCloud Cheaper and easier to set up with the mobile app Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Our old system (Excel based) was a pain in the \*ss Review Source WH Wendy H. PHB Holder/Manager Used the software for: 2+ years ### "Excellent facility, helpful designers who will consider adding features you suggest" August 14, 2017 5.0 Pros User-friendly, does a lot of the 'managing' for you, its really liked by our staff. I find the admin really easy to use either from an office or on-the-go. It is mostly reliable and the takes time and effort out of admin tasks - forward planning rotas, accurately recording holidays etc. Having a PHB meant that we had to take on the responsibility of managing 6 staff (3 full time/3 part time) to care for my disabled son around the clock. This facility is absolutely brilliant, and takes away the time-consuming role that I have now of admininistrating rostas and managing those staff. It also ensures that we run everything very professionally - but it takes away the embarrassment of saying 'no' if there are holiday clashes, staff want to swap last minute etc - as the function automatically puts in red flags when our staff try to do this. They soon get the message without us having to tell them! This would otherwise be difficult to in a situation like ours when people are working in your home, caring for your child and for parents like myself who are are not used to management of staff. Cons We can honestly say there there is not one single function that we don't like. The designer are very approachable and willing listen with regard to putting in new functions if you are not happy with the design. Review Source GS Gavin S. GM Hospitality Used the software for: 2+ years ### "Couldnt do without" October 4, 2022 5.0 I have been using Rotacloud for 5 or 6 years now maybe more and I couldn't imagine scheduling without it. Reporting is perfect for transferring hours to sage pay in a simple fashion. I have never had a situation were a staff member was not aware of a shift or a staff member didn't arrive due to an issue. I have recommended Rotacloud to a few other business also. Pros The product is easy to understand and has a simple interface when training managers in its use. Adding open shifts is great, it gives a way to get the message out to all staff in that department in one go and give them all the opportunity to pick the shift up. Cons Would be nice to have a tick box in each shift to manually mark someone late so it can be reported on via that check box. Review Source KG Kirsty G. Practice Manager Veterinary Used the software for: 2+ years ### "Great platform for rota's" September 26, 2023 5.0 ease of acces to rota's, reduced the amount of print outs we were producing to distribute rota's to the whole team. Pros rotacloud makes scheduling employees incredibly easy, the inbuilt holiday function and hour tracking works fantastically. Cons There have been a few issues with the mobile app in the past, not running the same format for different operating systems. Review Source VR Verified Reviewer Operations Manager Retail Used the software for: Less than 6 months ### "Fantastic Rota Tool!" March 2, 2019 5.0 When our store was still small with no more than four employees, we created rota's using a simple excel spreadsheet and wrote down a list of holidays. However, as our company grew, this way was no longer viable. We needed a better tool to keep track of our employees shifts, past and present, any holiday's needed or any sick days taken and a way to accumulate how many hours each employee has worked. We spent a few weeks signing up to free beta app's to find the right tool for us and finally landed on RotaCloud! Unlike other app's we have tried, RotaCloud has a very simplistic user face which makes it easy for not only the Managers to use, but also the employees to view their Rota's and book holiday's. Being able to download an excel sheet of data for holidays, sick days and absences taken by employees makes performance reviews ten times easier than it used to be scrambling through bits of paper to find out who took a sick day 5 weeks earlier. Overall, I would recommend using this app above other Rota Apps as it is a value for money and makes creating the rota one less headache. Pros The user face is very simplistic and easy to set up an account or add a new employee. It's great that we can add multiple locations to the account as we have multiple stores across the North West, and how we can add employees to various locations rather than having to add the same employee numerous times to have their account set up at different locations (which we had to do on other apps) which makes it much easier for the employees to see when they are working as well as where they are working. Cons It would be helpful for the person who is managing the Rota to be able to see the weeks rota in full on the phone app (like you can on the desktop) by spinning the screen on its side as at the moment you can only see day by day and have to select the each individual day to see it all, however this isn't a major issue. Review Source DA Dennis A. Responsible Individual Child Day Care Services Used the software for: 2+ years ### "The gold standard for shift planning!" January 9, 2025 5.0 Very positive, customer service is excellent and development of the product is constant. Pros Ease of use, the team can see all shift patterns, recording of leave and reports function. Cons More customisation in the reports function (the ability to remove past employees by default before 12 months is past) Reason for choosing RotaCloud RotaCloud was competitive in their pricing and met our needs Review Source CO Clare O. Centre Manager Arts and Crafts Used the software for: Less than 6 months ### "Great for Small Business who need to save time on HR" September 21, 2021 5.0 I found the setting up of the system easy once I realized that the individuals could input most of the .information themselves. They can keep their personal information up to date and I always make requests through the messaging system so the same message goes to all employees. Holiday requests are simple and with the Team screen you can manage them by seeing when others are off. Pros its simple to use and the support team are at hand if you need to ask any questions. Has improved the running of payroll and leave requests as well as confidence of the team with knowing when and where thay are working. Cons Requires some time to build the employees profile, but what system doesn't. Review Source Niall K. Business Analyst Hospitality Used the software for: 6-12 months ### "Excellent value for money. Super easy to use" November 28, 2018 5.0 We tried other solutions before arrive at RotaCloud and have not looked back since. From first contact to present date I have had nothing but positive experiences with RotaCloud. The sales and technical support teams are fantastic, quick to respond and very friendly. Pros RotaCloud has managed to strike the illusive balance between intuitive, easy to use software, and a comprehensive level of complexity that ensures it is able to cope with teams of any size and structure without breaking a sweat. The web app has a really fresh feel and everything is very easy to find. The immense variety of settings have allowed me to tailor a bespoke rota management experience for my team with almost unsettling ease. Cons The phone app, while still in keeping with the fresh feel of the software, feels like a bit of an after thought. I would also like to see rules and conditions introduced (eg. always require X amount of this type of worker on this day) Review Source KF Kathy F. Practice Manager Medical Practice Used the software for: 1-2 years ### "no more spreadsheets & post it notes!!" March 1, 2019 5.0 This is the first review I have taken the time to write as we are so impressed with RC. Using RC has transformed the way we work, we can now plan 6 weeks in advance and being cloud based means the system can be accessed from anywhere, staff love the app. Customer service is excellent . Well done the RC team! Pros Managing a large GP practice and a standalone endoscopy unit we were struggling to inform staff of their shift patterns and find cover for annual leave and sickness. We needed to streamline the process and have easily accessible live up to date information available to staff and management in one place. Having searched online for a solution we decided to give RotaCloud a try. Prior to going live representative from RotaCloud kindly spent nearly 3 hours giving us an overview and answering all of our questions . Cons Being the NHS the only issue we sometimes experience is slow broadband speed, which can effect the system, however we do find it improves using Google Chrome. The leave request system is a little clunky but the good thing about RC is that they listen to any issues and recommendations you may have and are continually adding new features. Review Source JN Joao N. General Manager Hospitality Used the software for: 2+ years ### "RotaCloud for The Chesham Arms" June 27, 2023 5.0 Pros Great user support, always there to answer any questions.The interface is easy to use and very intuitive. Cons I don't know if I could use more features.Also don't know if I could select what features are visible to my staff. Review Source mP mark P. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "First 3 months have been very good" September 5, 2023 5.0 So far so good Pros Easy to use and good customer support - especially as a new customer Cons Yet to personally find one but possibly integration Switched from [ScheduleFlex](https://www.capterra.com/p/81956/ScheduleFlex/) US company therefore timings for support and help were hard and cost Review Source DQ Daryl Q. Operations Director Hospital & Health Care Used the software for: 2+ years ### "Integral to our business " July 25, 2023 5.0 Reliable and ease of use. It’s an integral part of our business. Nothing is too much trouble for customer services. Pros Ease of use and functionality. Amazing support from customer services Cons There is nothing I can think of adding to this question. Review Source FB Fiona B. Practice Manager Veterinary Used the software for: 1-2 years ### "Time saving and efficient" October 16, 2023 5.0 Game changer from excel spreadsheets Pros Immediate support online, every time. Great product Cons Yes there are a few things that I'd perhaps set up differently but overall great product Reason for choosing RotaCloud Recommendations (from a veterinary receptionists forum) Review Source CS Charlie S. Director Hospitality Used the software for: 2+ years ### "Excellent product" March 1, 2024 5.0 Pros Overall an excellent product. As with any software, there's the odd thing that I would like a bit differently, but overall it's good and I would choose it again. Customer service is also brilliant - quick and responsive. Cons Slightly pricey, but not so much that I would refuse it Review Source LP Lorraine P. Station Manager Airlines/Aviation Used the software for: 2+ years ### "Makes my job easier " July 2, 2019 4.0 Really saves time for me an d the company , the reports and clocking in and out have proved extremely useful in all HR areas as well as the daily running of the company. Pros Speed in which I can complete the Rota, the quick way I can allocate overtime / open shifts . The ease for the zero hours team to decline and advise, the way rota cloud helps speed up the monthly payroll due to the ease of reports available. Any staff queries are much easier to back track and confirm or amend. Cons Not being able to have a banked hours additional leave allocation area. Not being able to stop staff being able to request leave if they are near the red allocation as we use hourly leave. having to type in the break allocation ..ie not being able to set at time and break allocation then when you type in it. Should be able to reconise. For future memo area to be more effective. See which staff member hasnt looked ... add attachments. Review Source DW Davud W. Director Hospitality Used the software for: 1-2 years ### "Wall Eden - Great Product!" April 19, 2023 5.0 Pros Fantastic system to manage staff, hours, timekeeping etc - moving from excel to this was a game changer! Cons The integration was straight forward - like any platform takes a bit of time to adjust but once there, all is working well. Reason for choosing RotaCloud user friendly and attractive inter-face. Review Source CM Clare M. Retail manager Retail Used the software for: 1-2 years ### "Very handy app. Love having all the information I need all in one place and super easy to use" February 23, 2018 5.0 Having all the information all in one place makes everything so easy. It has completely cut the time it take to do a rota, the lay out makes it all so straight forward. I use the staff more efficiently, instead of having 6 staff on in one day where they are not needed or not having enough staff for a day. I have been able to move them around to times when they are needed because the layout makes it very clear who is on and who you need. Pros Whenever I need help or have a question one of the lads will reply more or less straight away, they talk me through what I need to do. Its great not having to go through diaries or spreadsheets trying to figure out when people are on holidays , with one click I have all the employee holidays in front of me. I never go over my hours limit, it adds it up for me itself which saves the company I work for money. It used to take me roughly a full day if not longer to change peoples hours around and have it all right. Then insure that all staff knew when they were working, now all they have to do is check the app once they have been notified by the app itself. It really is a great app, and it really helped me out when I took on role of manager, I was looking for an easier way to do the rotas as it was taking to much time the way the previous manager had been doing it. I came across the app online 3 months into my role and that was over a year ago now and all the staff much prefer it this way. Its quick easy and to the point. Review Source MS Mark S. Catering Operations Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Staff rota's are no longer a hated task" February 28, 2020 5.0 Excellent. What can I say? Rota allocations are now a simply easy exercise regardless of me being in my office or enjoying a day out. I can create, edit and update a rota anywhere. The hourly tracking is a simple operation using a tablet as a keypad for clocking in and out allowing for verifying projected cost to actual cost. Pros The software is simple and easy to use regardless of web app, IOS or Android. You can allocate your team members and keep apprised of the operational cost of a shift, trading day, week or month. The reporting area is detailed and tailored to what you require when you require it. Cons I think the only area I would like to see improved would be holiday accrual. If this could show a column of accrued, used and balance for zero hour staff it would help me substantially. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing RotaCloud Ease of use, simple invoicing structure, keen to implement ideas and improve the core product. Review Source SM Stefanie M. Service Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Love RotaCloud!" July 1, 2019 5.0 Great! Really recommend RotaCloud and when I've looked at other rota options in the past out of interest they have paled in comparison! Pros I have used RotaCloud for my team for the past 4 years. It is easy to use as a user, and a dream for Managers when scheduling. It's clear, simple and I like the interface. I also like that the whole team can download the app. I find the dashboard a good way to get an overview of what a drafted week looks like before publishing, and it's great to be able to easily plan out weeks and make changes. Cons We don't need to use the clocking software, and there's a few suggestions I'd have. Eg it would be great to be able to add sickness, holiday or other leave directly from the rota section, as opposed to having to do it individually on the leave section. Reason for choosing RotaCloud Ease of use, modern and clear interface, quick helpful service and helpful support. Review Source KS Katie S. Clinical Director Veterinary Used the software for: 2+ years ### "Intuitive with (almost!) all the features we need" January 24, 2022 5.0 Pros Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota! Cons It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate). Review Source MS Maryrose S. Practice Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Using RotaCloud" September 27, 2021 4.0 Great improvement in actual working hours Improvement in correct payment to staff Pros Able to get staff to clock in on arrival Able to pay staff from Rota cloud Easy to use to process Salary Cons Able to adapt reports to specific needs Need flexibility in using the rota to suit dental needs Reason for choosing RotaCloud Not sure Review Source VR Verified Reviewer Practice Manager Hospital & Health Care Used the software for: 1-2 years ### "Everything a small business needs" December 29, 2021 5.0 We love it, employees love it. Pros Extremely well though through rota scheduling for businesses with lots of part time workers. Cons Payroll can only be used if you use attendance tracking, would be better if payroll could be generated based on rota schedule. Review Source Similar Products Featured