# Page 5 | RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is RotaCloud the right Employee Scheduling solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137099/RotaCloud/reviews --- RotaCloud 4.9 (276) [View alternatives](https://www.capterra.com/p/137099/RotaCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of RotaCloud ## Showing most helpful reviews Showing 101-125 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DD David D. Director Veterinary Used the software for: 1-2 years ### "Really impressed" October 15, 2021 5.0 Pros Easy to use and implement. Simple to onboard and demo to users. Quick for administers to learn functions. Cons The banded pricing can mean if you are just one colleague into the higher pricing category then the price can be less cost effective Alternatives considered [Rotageek](https://www.capterra.com/p/162513/RotaGeek/)[Deputy](https://www.capterra.com/p/167811/Deputy/) Review Source AF Alexandra F. Proprietor Hospitality Used the software for: 2+ years ### "Makes Rota Planning a Walk in the Park!" November 1, 2017 5.0 Saved hours of my week planning and making rota changes. Everyone always knows where they need to be and what they are doing. An operational gem. Pros Ease of use, for both myself and my staff. Love to be able to run reports to submit to my accountant. Cons No support at the weekend! I once was disconnected by accounts for a delay in paying a bill, and the whole company came to a halt, because although my payment was made, the system was not reset live until the following Monday and this created a proper operational disaster for us. Review Source Response from Kettle & Keyboard November 3, 2017 Hi Alexandra, Thank you for your great review! We are really happy that you would recommend us to others. In regards to weekend support, at present we are a small team at RotaCloud HQ, however we are growing quickly and weekend support is something that we wish to do in the future. I would like to apologise for your account been suspended over the weekend. We understand your frustration, we are looking to tweak this, so that any billing queries are addressed during week day business hours. I am glad that RotaCloud has saved you time and I hope that you are a RotaCloud customer for a long time to come! Thanks Martin HF Hannah F. Team Leader Utilities Used the software for: 2+ years ### "Rota's made simple " December 4, 2018 4.0 We have been using rota cloud for a few years now, and it has really helped our business become organised with staff rotas and has been a very easy and straight forward transition from excel spreadsheets to rota cloud. Customer service is excellent. Easy for managers and employees to use! Building a rota is so simple and time efficient. Pros Rota cloud is a really easy to use and straight forward app. When ever support is needed to make changes on rota cloud, the Q&A and help tool often has all the answers your looking for, however for those times where the query is more complex, the live chat service is very useful, and the team at rota cloud give very speedy responses and resolve any problems almost instantly! Excellent customer service Cons I have had a few problems in the past with rotacloud syncing correctly with peopleHR and the process to link the two correctly can be a little confusing if information isn't coming across from peopleHR. The reporting of employees is a basic overview and would be nice to see some more straight forward in depth reports Review Source MW Maggie W. Cafe Manager Food & Beverages Used the software for: Less than 6 months ### "Saves a lot of hassle" August 29, 2019 4.0 We are a small seasonal cafe with eight staff. Due to our rural location it can be a bit hit and miss with clocking in/out using a mobile phone, the onsite WiFi and 4G signal are a bit dodgy. I would recommend users to get a dedicated tablet terminal if convenient, it will certainly help us next year and overcome the need for going through timesheets manually. The staff like using it, and they can swap shifts and grab open shifts without too much burden on me. Previously I had felt like I was their social secretary! The customer support has been very good and the free trial period was enough to make a positive decision. I am very impressed with the product. Pros It's so much more than just clocking on/clocking off; I don't have the need to use the payroll part, but it is interesting to see how the wage bill pans out. The ability to print out reports and rotas is great. There are all sorts of manipulations that are simple to carry out to adjust a rota. The automatically emailed reminders and messages are a great facility. It's neat and tidy, and fairly easy to use. Cons I thought that it would be more helpful if the colour palette was more distinctive or wider, some of the assigned colours look very similar - which can be both good and bad depending on how you assign colours to groups, tasks or people. I don't like how if you switch from rota view to dashboard view it automatically puts you back to the current day (if on day view rather than month). Reason for choosing RotaCloud A brief overview of products and then by personal recommendation from existing users in the restaurant/cafe trade. Review Source KI Kelly I. Head of Services Non-Profit Organization Management Used the software for: 1-2 years ### "Rota Cloud " May 1, 2023 5.0 Excellent experience would not want to use any other systems. Rota Cloud TICKS all the boxes. Highly recommend. The days of waiting on call backs and trying to cover shifts are removed by a system that can reach all employees in seconds. Rotacloud is a game changer. Pros Rota Cloud is easy to use, and the feedback from staff is very positive. It is a fair system for claiming shifts and saves a lot of time to when planning, covering, or creating shifts. Cons Using blank space for open shifts and making sure roles are allocated correctly. Reason for choosing RotaCloud I previously used Rota Cloud in another work place. Review Source JD Joe D. Theatre Manager Entertainment Used the software for: 2+ years ### "Best Rotating System out there " July 23, 2020 5.0 brilliant, a rota system game changer Pros Rota cloud have been a massive influence on making my job easier and quicker, I've managed to run a payroll not being at an computer. i use two separate accounts one is for staff 22 user and the other is volunteer of which we have about 110 users. For both of the two accounts i manage its has been really easy for people to pick up and because i work we people with different strength almost all have pick it up straight away. Cons too many prompts for hot key use. ......................... Alternatives considered [SafeShare.tv](https://www.capterra.com/p/187785/SafeShare-tv/)[Google Charts](https://www.capterra.com/p/176573/Google-Charts/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing RotaCloud best value and worked with us to create a great system Review Source Fiona G. People Operations Manager Veterinary Used the software for: 6-12 months ### "Rota Cloud admin user review" December 28, 2018 5.0 Positive, has helped these businesses manage rota's and staff working across multiple locations with variable hours, cloud-based platform is better as staff can access the rota at any time, from any internet enabled device Pros Easy to manage variable hours employee rota patterns Simple absence recording tool for holidays, sick, etc Holds personal data securely and safely on a cloud based platform, so mobile employees can access on any internet device, e.g. phone, I-pad, laptop, etc Cons Sometimes a bit sticky when entering rota's drop's down to wrong employee after click Not easily customised but this is common with any SAAS cloud based platform Not going to replace a fully integrated HR system to hold other records, e.g. appraisals etc Review Source SD Sharon D. HR Manager Retail Used the software for: 2+ years ### "Rotacloud" September 26, 2023 5.0 Excellent they are very responsive and continually updating their product Pros Easy to use and performs several functions Cons Not being able to set my own pay periods Review Source SG Shaun G. control room manager Security and Investigations Used the software for: 2+ years ### "Great solution for creating and managing rotas" November 7, 2022 5.0 i find rotacloud easy to use and i use it daily. I am in charge of nearly 30 people working 24/7 so its imperetive that the rotas are clear and full. Rotacloud makes this task easy. Pros I find rotacloud very easy to use, and is a powerful management tool Cons can sometimes be slow to load rotas when quck switching between different months Review Source Marc Y. Catering Manager Hospital & Health Care Used the software for: 2+ years ### "Essential for easy rotas" December 14, 2019 5.0 Absolutely fantastic. Sales and aftercare are second to none Pros Sometimes creating rotas can be a hassle, but the algorithms of this software makes life easy and generates rotas with ease Cons It could take my job! Rotas are the one thing that takes time and patience, however this software eliminates that. It's a con, but a positive one. Sometimes as it's cloud, there is downtime Review Source KH Kate H. Veterinary surgeon Veterinary Used the software for: 2+ years ### "RotaCloud " October 6, 2023 5.0 Very good Pros Easy to distribute rotas to the whole team Cons Difficult to see holiday rotas in the app. Review Source Usman S. Technical Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "RotaCloud Review" April 22, 2022 5.0 Pros RotaCloud is the Best Online HR management tool used for all the Human Resources activities like attendance, payroll, check-in/check-out, working hours, shift management, etc. I like this because it can be accessed on Smartphone also. Cons RotaCloud is the best HRMS tool but they should make it more user friendly, Review Source SF Serena F. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "I love most features" June 15, 2024 5.0 very good and if you sort the Documents to allow me put into specific files it would be perfect. Pros Rota, Notifications, payroll everything but documents Cons Document filing for Staff is useless as no logic Review Source MC Matt C. General Manager Hospitality Used the software for: 1-2 years ### "RotaCloud review" November 15, 2023 5.0 Very good, good functions and reports available. Great customer support. Pros Ease of use for every day scheduling of rotas. Cons Nothing in particular, still learning best ways to use it to it' s full potential Review Source Simon M. Managing Director Security and Investigations Used the software for: 2+ years ### "excellent" December 28, 2018 5.0 this is the third company I have implemented Rotacoud at, its incredibly simple to use especially when rolling out to a large and diverse workforce Pros easy to use, easy too apply, customer service too Cons not much to pick at really , it fits perfectly for what we need, maybe add a bit for self employed workers Review Source JG Jamie G. Company Director Retail Used the software for: 2+ years ### "Simply the best rota software around." June 15, 2021 5.0 Pros The ease of putting together a rota with it being able to display information all in one place and easily copy shifts or shift patterns. The fact it can also notify staff when there shifts are makes it much more reliable than a paper based version. Cons Would be nice if it could calculate the holiday allowance for a staff member without the need for accural in time management section. Review Source DM Dominic M. Owner Food & Beverages Used the software for: 2+ years ### "Invaluable tool for flexible rotas" March 30, 2019 5.0 RotaCloud have been great to deal with. They have great documentation, and on the rare occasion we have needed support, it has been brilliant; fast and effective. Pros With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so. Cons There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it. Review Source RG Rachel G. HR Manager Insurance Used the software for: 1-2 years ### "Central Cab Care Ltd" April 14, 2021 4.0 It was easy to set up and for all stakeholders to use and understand. It has definitely filled a much needed gap for communicating working hours, absence management, payroll reporting and has increased the availability of management information. Pros The functionality to get effective information for processing payroll and support business management analysis. Cons It lacks a little flexibility as not all our workforce are rota-based and so functionality and reporting can be limited for parts of our workforce. Review Source CB Coleen B. Practice Manager Veterinary Used the software for: 2+ years ### "My Rotacloud life" November 16, 2022 5.0 Easy to use. Great for the colleagues. Saves time and money. Fast responses from online help when needed Pros Easy to use, Colleagues love it. Inexpensive Cons Nothing really. It has everything we need as a business Review Source Tamara P. Finance Systems Manager Hospital & Health Care Used the software for: Less than 6 months ### "Excellent Product and Fantastic Customer Service" December 8, 2017 5.0 The ability to manage our staff more efficiently and the reporting function have really helped. Especially the bespoke reports created by Joel. Pros With over 1000 members of staff, and 12 different Care Homes with separate locations RotaCloud ensures that we can keep track of our employees and pay them correctly. The reporting functionality is fantastic for Finance and Operations. The import and export tool is invaluable now and saves a lot of unnecessary time. Joel and his team have really helped us to get our business where it needs to be. We wouldn't use any other reporting tool. Our staff love that they can see their expected pay on the App and the ability to swap shifts. If any training is required the team are always on hand, which is a huge reassurance, when you have so many employees to manage. Cons The Bank Holidays being visible on the Rota would help. All of my other problems were solved quickly, thank you cust support! Review Source EP Ellie P. Owner Hospitality Used the software for: 2+ years ### "After using this product for many years" April 11, 2021 4.0 overall the experience is good. I have been a customer for many years Pros All staff details are in one place. staff are emailed rotas which makes it easier. Holiday requesting is also useful Cons Some of the other features are a bit clumsy to use. for example the uploading of recruitment documents. The budgeting add-on is confusing to use and not very clear to view. Maybe colouring certain blocks would help Reason for choosing RotaCloud makes doing rotas and getting them out to staff easier Review Source Ben S. Development Manager Used the software for: 6-12 months ### "The best way to plan rotas is when you don't have to stress too much. This does it all, and more." January 29, 2018 5.0 Staff time savings. Better attendance from staff. Pros This is very easy to use, intuitive and gives good feedback re staff costs. The system is very flexible, adaptable and intuitive. RotaCloud has saved our staff hours and hours of time on planning rotas. Cons There is nothing really about the software that I don't like except perhaps the availability / unavailability input for staff could be a little easier to use. We have found some staff struggling to get that right which then has an impact on the validity of the rota. But, it's nowhere near a deal-breaker. Review Source WM Wendy M. HR Manager Restaurants Used the software for: Less than 6 months ### "Does what it says on the tin!" April 9, 2020 5.0 Generally - take time to set it up - you will reap the rewards, the first couple of payroll took time as we had to double check everything - now we're flying! Saves a lot of time, is accurate, and very very easy to use. Pros I like the control our staff have over their shifts, and hours. I also like that we retain control and have very easy to use functions. Visuals to see daily, weekly etc exactly what your spend is per person, per day etc Excellent reporting, no longer doing things retrospectively when you have a higher wage bill than you can expected!! We are a very busy pub/restaurant staff can swop shifts, even between roles if we allocate this. Very easy to use - worth taking time to set up. Cons Sometimes it's not 100% clear how to set things up, most of the time it's really easy, but sometimes it's a little thing you have missed, however use the online chat - never failed to help! Really pleasant and helpful, even when some of our staff struggle with new technology - they have all managed easily. Reason for choosing RotaCloud Functionality over cost, although I like the flexibility of the costing so we are only charged for the employees on payroll at the time. As a business that runs between 30-50 employees this makes a difference. Review Source LR Luke R. Facilities Manager Education Management Used the software for: 1-2 years ### "The Perfect Solution" March 2, 2021 5.0 This product has saved me so much time, covering shifts and sickness at a click of the button instead of dozens of calls. Pros The programme is so easy to use and set up for what I required for my department. before we used this the rotas had to be printed and when there was a change they had to be printed again. sickness then required someone going through a list of employees and phoning them to see who could cover the shift. All I do now is put the shift into Rotacloud and everyone is sent an email and when someone accepts the shift I am notified. This product saves me so much time and have access to it on my phone which enables me to deal with problems straight away. Cons I honestly can not answer this as I am more than happy with what this has done for me. Review Source VR Verified Reviewer Virtual Assistant Outsourcing/Offshoring Used the software for: 6-12 months ### "Seamless" November 11, 2022 5.0 Pros Customer service is excellent. From enquiring to setting up, the team was amazing. Very user friendly throughout. Cons Did take quite a while to set up. Involved a lengthy training session. Review Source Similar Products Featured