# Page 6 | RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is RotaCloud the right Employee Scheduling solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137099/RotaCloud/reviews

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RotaCloud

4.9 (276)

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Last updated March 13th, 2026

# Page 6 - Reviews of RotaCloud

## Showing most helpful reviews

Showing 126-150 of 276 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ST

Shaun T.  
Owner/Director  
Restaurants  
Used the software for: 1-2 years

### "Perfect for team planning"

September 30, 2022

5.0

Excellent for controlling labour costs, planning rotas & holidays.

Pros

Ease of planning & inputting rotas, very easy to copy over weeks, notifications so team are aware of updates & changes.

Cons

gets expensive if you go even 1 member of staff over the threshold, maybe should be tiered

Review Source

sC

steph C.  
owner  
Hospitality  
Used the software for: 1-2 years

### "Time saving saff scheduling"

June 6, 2023

5.0

Overall rotacloud has definitely saved me time and covered shifts that would otherwise not have been fully staffed.

Pros

Knowing that staff have seen their hours for the week with having to check. Any open shifts are quickly visual to staff members to cover.

Cons

That everyone can see everyone else's shifts. Should be an option that this isn't needed for some but is needed for others.

Review Source

EG

Elizabeth G.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Recommended Rota Management for Hospitality Business"

February 13, 2023

5.0

We moved from using excel spreadsheet rotas with numerous versions to this software. It has made rota planning so much easier as the business has grown.

Pros

Quick and easy to view shifts for myself and my staff

Cons

It would be great to be able to drag shifts from one location to another. Zero hours contacts annual leave calculation without the rest of the Time & Attendance module would be useful.

Review Source

James W.  
Deputy Head of House  
Education Management  
Used the software for: 1-2 years

### "Good software"

June 22, 2023

4.0

Pros

It allows me to see when my holiday and shifts are with additional detail and cross examining with our other colleagues and sites

Cons

HUD sometimes complicated. Takes me around in circles

Review Source

SG

Simon G.  
Compliance Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "The best decision we ever made with the roster!"

August 1, 2017

5.0

Time and money saved

Pros

I looked at many different types of rostering software and Rotacloud looked like it fitted the bill. I have been so impressed with the functionality. It is easy to use and has some great features. The support is excellent and they reply almost instantly. They are very responsive if you request new features and are always looking to develop the product. I cannot recommend them enough and personally it has saved us hours of management time, in effect leading to a cost saving for the business. We also rolled out Rotacloud to other divisions within our group as it was so successful in our business.

Cons

I would struggle to give any negative feedback on this product. I cannot think of any problems I have had that they haven't rectified immediately.

Review Source

WH

Wajid H.  
Service Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use and always available helpdesk"

March 7, 2022

5.0

Pros

Easy to set up, helpdesk always able to answer queries

Cons

Very easy to delete profile, rota history and site history without any kind of backup.

Review Source

Ed H.  
Director  
  
Used the software for: 1-2 years

### "Rota coud answered all our problems. Quality and affordable, importantly very easy to manage. "

March 2, 2018

5.0

Pros

Its simplicity and the user interface. Very easy to use, very easy to review and see who is doing what and when, what their roles are, where there is overlap etc. etc.

Cons

Difficult to pick holes in it really. I would like to get it integrated with our payroll more seamlessly but thats not RotaClouds problem really its ours.

Review Source

PC

Patrick C.  
General Manager (Consultant)  
Retail  
Used the software for: 2+ years

### "Great Product and service"

December 5, 2022

5.0

Very good

Pros

Brilliant support if you have a question

Cons

Mobile phone app reliability can cause issues with employees

Review Source

CT

Charlotte T.  
Business Manager  
Hospitality  
Used the software for: 2+ years

### "Excellent for our business "

November 6, 2020

5.0

Pros

Works perfectly for all areas of our business. Team love the online cloud based rota and app. Love that all Rota’s for all departments are visable easily and hours calculated. It works well with PeopleHR and pulls through holiday and other areas for absence to manage our business and salary’s well.

Cons

None really that I can think of. Software is very easy to use and functionality works at very basic level or if you are wanting to use RotaCloud to maximise all its capabilities (which we certainly don’t) would be very easy too.

Review Source

SB

Sian B.  
Practice Management Director  
Veterinary  
Used the software for: 2+ years

### "Sian Baker"

December 22, 2022

4.0

Pros

The ease of the rota management and integration of the leave management within this

Cons

Often get multiple email notifications where one would do

Review Source

JT

Justine T.  
Director of Operations  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple to use and highly effective once set up"

May 23, 2023

5.0

Excellent customer service. Software suits our business. Cost effective as it reduces admin time for pay roll

Pros

The simplicity of the set up. Yes there is a lot of data entry initially but once completed it saves huge amounts of time with paper timesheets being incorrect and attendance records being so accurate.

Cons

I like everything about it so far. Just going into month 2 with it presently

Reason for choosing RotaCloud

We didnt look at alternative products. We heard about rotacloud from a colleague who had it installed in their 9 care homes already. She recommended it

Review Source

JS

Jess S.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Always Highly Recommend"

July 29, 2019

5.0

We are able to contact all of our employees with a click of a button, and save time advertising sessions.

Pros

It is so easy to use, we only have to provide minimal training to our Nurses and Doctors that use it which saves so much time. It is easy to get around and quick to advertise sessions.

Cons

The reporting side of it is hard for us a company as we have to provide quite detailed reports with lots of reports joining together. This has however improved drastically from the start so am hoping it will continue to do so in the future.

Review Source

AK

Anita K.  
HR Manager  
Retail  
Used the software for: 2+ years

### "Rotacloud review"

September 25, 2020

5.0

Manpower planning is just easier and with the new features of adding employee files in to one place is just great

Pros

The features are so easy to use, I tell everyone who needs to use it that they literally cannot break it. It is easy to navigate and the features added are getting better and better

Cons

I always have features that I would like added and they guys are always very gracious and take my requests onboard

Review Source

DB

Debora B.  
Business Development & Marketing Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Great rota system - no more spreadsheets!"

July 16, 2019

4.0

They are very quick to reply when you have a question and very helpful and friendly - nowadays that is so rare to find with customer service.

Pros

I like how it looks and how easy it is to use overall. I also like that it automatically calculates the weekly hours although I would love to have a feature that shows me the daily hour total when I am entering the staff shifts as they change everyday. I also love the reports and the availability/unavailability feature.

Cons

As mentioned above, the fact that it does not give me the day total hours, only the weekly ones.

Review Source

Response from Kettle & Keyboard

July 18, 2019

Hi Debora, Thanks a lot for your feedback. You'll be pleased to hear that daily hours/cost totals will be landing in your account very soon! James

TT

Trish T.  
Centre Manager  
Sports  
Used the software for: Less than 6 months

### "great product!"

August 16, 2021

5.0

Modern scheduling, necessary move away from paper timesheets, with auditable time cards.

Pros

Scheduling staff in a modern way. instant contact with staff, allowing staff a more fluid shift request and comms system

Cons

he days off feature could be more intuitive and copy and pasting schedules could improve. It would be good to copy individual employees months over and make edits from there. We are still learning with the system so we may just need a bit more time.

Reason for choosing RotaCloud

Good value for money, and real time info

Review Source

DB

Dirk B.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "Great simple product at a very affordable price"

June 1, 2021

5.0

Its has put the holiday management, rota planing and payroll all under one roof, even the staff database is really handy and we use it in our small business as an HR tool

Pros

This product is so simple to use, set-up, maintain and train out to our team who work with it. It is very intuitive and because the front end user experience (employees) is easy it is used really accurately. It gives you the flexibility to set your own parameters and not just having to work with ones from an industry that is not yours.

Cons

There isn't anything I am missing at the moment. It is really working for us.

Review Source

RC

Ruth C.  
Practice Manager  
Veterinary  
Used the software for: 6-12 months

### "Useful Tool"

March 31, 2022

5.0

Excellent overall product. Easy and logical to use, but has how-to guides for those less tech minded. Makes it easy for team members to comply with clock-in/out

Pros

It is mobile, immediately updateable across all users

Cons

No software can fully adapt to the needs and eccentricities of all businesses, but this comes close.

Review Source

CM

Carl M.  
Director  
Retail  
Used the software for: 1-2 years

### "Excellent Cloud Software!"

February 28, 2020

5.0

Brilliant for staff to be able to request holidays.

Pros

Easy to use for management and staff and easy to set up. Great support. I love it. It has made managing holidays much easier and has good reporting functions which I use for giving hours to Payroll.

Cons

It could do with a calendar for putting upcoming events on. There are a couple of glitches like when somebody leaves then comes back you can easily reinstate them as the systems says that the email address is already in use. However tech support sorts it very quickly so not a major issue.

Reason for choosing RotaCloud

After research RotaCloud definitely looked the best and most easy to use.

Review Source

AJ

Ashley J.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Never look back..."

February 22, 2021

5.0

exceptional, I wouldn't go back to our old excel based system for all the tea in China!

Pros

It's very intuitive and user friendly for the staff. It cuts down on the amount of time the staff spend trying to cover shifts too

Cons

We had to get a bespoke template made for payroll. Perhaps there could have been an easier way round it but it's done now

Review Source

Mathias J.  
Owner  
  
Used the software for: Less than 6 months

### "Makes employee shift handling simple. The best software i have used so far for small businesses."

November 5, 2017

4.0

Makes my scheduling work a lot easier and faster. All employees have access to the complete rota.

Pros

Easy to keep track of all employees over multiple locations. Gives all employees a good overview over shifts, holidays etc.

Cons

The iPhone app works sometimes a bit unstable and needs multiple log ins. Also a few minor changes in the workflow would improve the overall experience such as being able to put in monthly salaries in addition to hourly and annual rates, adding total hours of employees over multiple locations.

Review Source

Response from Kettle & Keyboard

November 6, 2017

Hi Mathias, Thank you for your review. We really value your feedback! We do have an extensive roadmap for development in 2018, and changes to our iOS app and changes to salary calculations are right at the front of these. Watch this space! Thanks Martin

VR

Verified Reviewer  
Managing Director  
Airlines/Aviation  
Used the software for: 1-2 years

### "Rostering made really easy"

November 28, 2018

5.0

Pros

Saves us loads of time planning rota cover, and enables the team to arrange their own shift swaps.

Cons

Really nothing to dislike about this. Effective, affordable and helpful support when we've needed it.

Review Source

VR

Verified Reviewer  
Director of Operations/Owner  
  
Used the software for: 6-12 months

### "positive experience from the off. highly recomended"

June 14, 2018

5.0

Time saving, Better organising. Accessible to all staff. Allows managers to know where staff are and who is working on different days of the week.

Pros

It's easy to use. and speeds up what in the past was a difficult and long process of producing rotas for a team with a variety work patterns.

Cons

There is nothing we don't like about Rota Cloud. So far we have had a very positive experience

Review Source

IM

Iain M.  
Enterprise Manager  
Arts and Crafts  
Used the software for: 1-2 years

### "Has made life much easier"

November 30, 2018

5.0

It's made making rotas much faster, and means that all staff are able to look at their shifts easily, on the go using the app if they have smart phones. They're always quick to repsond on their chat function, and not just to managers, to all staff, which has cut a lot of the work out for me as a line manager. Thanks!

Pros

Very easy to click and drag shifts around, to copy weeks, to keep an eye on staff costs wages, and cuts out the middleman in terms of staff being able to organise their own shift cover, with it being signed off by a manager.

Cons

Currently there's not an option to store template weeks, but I know from their recent FAQ page that it's something RotaCloud are considering. Sometimes the app seems to show an out of date staff list which has made it tricky for people to swap shifts directly form the app. Overall, nothing big.

Review Source

MB

Mathew B.  
volunteer coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Rota software for all"

November 13, 2020

5.0

A great experience and ffered above and beyond what we expected.

Pros

Rotacloud was very easy to set up, build member database, build and copy rotas for the present and future and most importantly was easily accessed and easily used by our volunteers and staff.

Cons

nothing stand-out as did what we asked for all situations

Review Source

SM

Syed M.  
Operations Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Great desktop functionality - easy to use - attractive UI"

July 2, 2019

5.0

really good easy to use, wouldnt use anything else tbh

Pros

Really good drag and drop, reports, onboarding, pretty much everything

Cons

It could do with a few more features - such as staff able to write reports in the app or desktop. a chat feature. etc terminal and clocking in and clocking out was a headache setting up before - hopefully it has improved now.

Reason for choosing RotaCloud

looked attractive, had a good logical layout - easy to figure out

Review Source

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