# Page 8 | RotaCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is RotaCloud the right Employee Scheduling solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137099/RotaCloud/reviews

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RotaCloud

4.9 (276)

[View alternatives](https://www.capterra.com/p/137099/RotaCloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of RotaCloud

## Showing most helpful reviews

Showing 176-200 of 276 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Darren M.  
Manager  
Retail  
Used the software for: 1-2 years

### "Time Saving App"

April 2, 2021

5.0

Easy to use from the start.

Pros

Organises 35+ staff weekly rota quickly. Holiday request structure. Ease of use for employees to use. Monitoring sickness levels. Overall time savings to business.

Cons

Nothing negative about this software...

Reason for choosing RotaCloud

\-

Review Source

GV

Gemma V.  
Manager  
Retail  
Used the software for: 2+ years

### "Rota cloud has helped me so much keep track of not only the weekly rota, but holidays and swaps"

February 8, 2018

5.0

Pros

It gives the staff a chance to be some responsibility. They can switch shifts with each other (with manager approval). It enables a central place to request holidays, no more confusion on if someone has asked, before they could ring, email or tell me in person. This way it is very clear, they can also keep track of how much holiday they are due. The rotas themselves are really easy to set up, you can copy parts of them, or switch them around. There is also an open shifts section, so you can effectivly send out a request for cover to all staff at once.

Cons

Pricey if you have lots of employees. We are looking to add in our volunteer staff but I am having to try to justify the price with our committee.

Review Source

CC

Claire C.  
Director  
Consumer Services  
Used the software for: 2+ years

### "An absolute godsend."

July 25, 2018

5.0

Saves time and easy for staff to review shifts.

Pros

Easy to use , saves so much of my time and great value for my money. We have used RotaCloud now for three years and I recommend it to anyone I know in business.

Cons

Maybe a small tutorial video of what everything does would be helpful to new users. I cannot think of anything else that is needed to improve the service.

Review Source

AB

Alex B.  
Head of OPerations  
Security and Investigations  
Used the software for: 1-2 years

### "Tip Top RotaCloud"

May 29, 2020

5.0

The business I'm in, a user friendly rota system is imperative, this is exactly what RotaCloud is. All my staff find it easy and that helps make my job so much easier. Great system.

Pros

Its ease of use. Makes my job so much easier. Very user friendly for myself and my staff.

Cons

No cons to be honest. Everything I require is on one platform. Well done RotaCloud.

Review Source

LL

Laura L.  
Administrator  
  
Used the software for: Less than 6 months

### "Great Site easy to follow"

August 22, 2017

5.0

Pros

Very clear and user friendly. saves a lot of time being able to communicate with staff via this. i love that the shifts can be acknowledged by the staff. its is really easy to set up and amend on the rota. The copy and past facility is a great time saver. We have had positive feedback from our users.

Cons

when completing the attendance at the end of a week, it seems messy when a shift has not been attended, there is no way i can see of marking this. it is just not added to worked hours however shows up as not been actioned which i find frustrating. also when the hours are different to what was booked i.e when a morning shift has run over, it then appears that they were late for the pm but would be good it we were able to amend this without having to go back to the rota and change the shift as i need to keep a record of the original requirement. A reminder that there are unpublished shifts would also be great.

Review Source

RC

Rebeca C.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Very good and efficient way to handle rotas "

June 17, 2018

5.0

Rotas have become so much more efficient.

Pros

I love the fact that staff can get their rotas on their phone. No more excuses that they didn't see they were on the rota. I like that it records holiday requests so you don't forget any holiday's that you agreed they could have and schedule them in. Overall made the whole rota process so much easier.

Cons

I do need to change the administrator to myself from the colleague that originally set it up as she no longer works for us but I am finding this quite difficult.

Review Source

kB

karen B.  
projecto coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review"

January 29, 2019

5.0

Its a good all round system, maybe we probably dont use it to its full advantage as we only use it for seasonal staff so dont use the leave functions etc. I would query the risk to our service if the system was to go down for any reason, we do have manual plans in place but it would still cause issues to the patient led service we provide.

Pros

It is easy to use, and the service staff are friendly and always very helpful at hand to help if needed

Cons

When working off site on my laptop i dont get the full screen function on my screen to be able to see all staff on the rota

Review Source

SB

Stewart B.  
Operations Director  
Retail  
Used the software for: 1-2 years

### "Great Investment."

August 16, 2017

5.0

Pros

Rota-cloud is simple to use whilst also being flexible for our business needs. The time saving eliminate with reporting, rota building, holiday schedules & payroll in particular is extremely valuable for the whole team. We also use the system to track persons within the business (H&S fire risk) Being remote (the clue is in the name I guess) I also found this to be a great advantage as I have multiple sites which I can now manage live from my desk or on my mobile when need be.

Review Source

cC

charlie C.  
owner  
Restaurants  
Used the software for: 1-2 years

### "Couldn't live without it now!!!"

June 2, 2019

5.0

amazing, can't live without it now!

Pros

it is so quick to use and too set staff up. Good options for preferences on what staff can and cannot see! perfect for budgeting and give accountability for staff turning up.

Cons

can seem slightly confusing at first and entering the holiday can be confusing

Review Source

JS

Jessica S.  
Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent and Simple to use!"

February 13, 2017

5.0

The guys usually reply to any queries within 10 minutes which is really handy. We use Rotacloud for so many different things from on call rotas, nurse rotas, doctor rotas, office rotas, calculating overtime, reporting shifts per employee and pay. It's such a simple system with so many possibilities at the ease of a few buttons! Would be lost without it....

Pros

Ease of use

Cons

The Dr's can't see what's available for all locations on a certain date. They have to individually click on each location to see if anythings available which they ask me about a lot.

Review Source

PC

Patrick C.  
Director  
Retail  
Used the software for: 1-2 years

### "Easy to use and great value"

November 29, 2020

5.0

Seamless

Pros

Easy of use Reasonably priced Customer service and support is excellent, response time is excellent

Cons

Attendance not so easy to view and amend on mobile app

Review Source

EM

Emma M.  
Deputy Practice Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great product!"

March 28, 2024

5.0

From sales to customer service to using RotaCloud - great experience, will recommend to anyone!

Pros

After using an Excel spreadsheet for 16+ years - it is a great tool for scheduling shifts.

Cons

A little less visual than a colour coded spreadsheet, but used to it now.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Much more user friendly, more intuitive than a spreadsheet.

Review Source

pD

peter D.  
company director  
Hospitality  
Used the software for: 2+ years

### "User friendly product"

April 1, 2021

5.0

very good and great support

Pros

ease of use and no problems if i need advice or help from customer support

Cons

everything is fine for my needs, so there's nothing for me too dislike

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Reason for choosing RotaCloud

a lot easier to use

Review Source

AR

Ashleigh R.  
events manager  
Hospitality  
Used the software for: Less than 6 months

### "rota cloud review "

November 29, 2022

5.0

been great! and the help servuce employees have been amazing!

Pros

how simple it makes planning rotas and means that everyone can have it on their phone for easy access

Cons

nothing :) we are happy with everything

Reason for choosing RotaCloud

because another section of our company were already using it

Review Source

RL

Ross L.  
Sports & Culture Development Manager  
Facilities Services  
Used the software for: Less than 6 months

### "RotaCloud useful tool "

September 8, 2023

4.0

Works well for management and staff

Pros

user friendly, easy to use and staff have taking to using it

Cons

Nothing, it works well for a small team

Review Source

AR

Abbie R.  
Personal Assistant  
Hospitality  
Used the software for: 2+ years

### "Easy to use and perfect for small businesses"

September 26, 2018

5.0

Perfect for us, we have 72 staff split over a few different departments. The holiday function is fantastic and just generally a really great system to use. Has some good reporting tools too.

Pros

The ease of use and the back end reports

Cons

If a member of staff has been removed and then returns it is difficult to add that person back again.

Review Source

SB

Sarah B.  
Assistant Catering Manager  
  
Used the software for: 1-2 years

### "really helped ease our rota buliding"

May 3, 2018

4.0

Saves time when preparing weekly rotas. All staff receive notifications of shifts so no misunderstanding can happen.

Pros

Staff can keep track of shifts / swap with each other/book holidays and monitor how many days left they have without having to keep coming to ask therefore saving me time!

Cons

in the past the app updates have had issues on certain handsets and it can sometimes show incorrect information - However the rota cloud team soon resolve any issues...

Review Source

LC

Lucy C.  
Director  
Food & Beverages  
Used the software for: 2+ years

### "Highly recommended"

November 26, 2018

5.0

We've been using RotaCloud for over two years and now can't imagine how we survived without it. We mange a small core team but a large, casual bank of staff for a restaurant where we plan our rota a month in advance but then need to deal with lots of swaps and changes or staff making minor changes to shift times.

Pros

RotaCloud is intuitive and easy for the rota administrators and the staff. The RotaCloud development team are really responsive and helpful. The app works well on all devices. Back end and front end are well designed and reporting functions have really helped us to plan, see patterns and manage spend on staffing.

Cons

That we didn't know about it or find it 5 years ago!

Review Source

EG

Emma G.  
Company Director  
Entertainment  
Used the software for: 1-2 years

### "Easy, reliable and modern"

November 20, 2017

5.0

Pros

My contractor's love that I use this software. I love that is has an app which makes it easy to keep up with shifts. I like that it sends automatic reminders. It is sleek and modern looking and extremely easy to use.

Cons

The software can sometimes be a little slow to load and app often crashes but other than that it works a dream and makes my life so much easier when running a small business with lots of contractors.

Review Source

PS

Philip S.  
Duty Manager  
Entertainment  
Used the software for: 1-2 years

### "Easy process and great support"

August 16, 2017

5.0

Pros

How customisable it is and easy to add/change shifts, even on the mobile app. The fact employees can accept shifts, login anytime and see their shifts. It also helps us to keep costs down as it shows how much that day/week/month is costing in wages.

Cons

That you can't add attachments to a shift (like a file with information in for the shift) but this is very minor considering the amount of things it does do.

Review Source

LE

Lee E.  
IT Comsultant  
Mental Health Care  
Used the software for: 1-2 years

### "RotaCloud has helped pull our team and business together."

February 21, 2017

5.0

We have been using RotaCloud for over a year now and the product has been instrumental in pulling our team together. It is easy to use, gives a view for the whole team to see who is working where and enables us to improve what we can offer to our customers.

Pros

Flexibility, ability to make changes quickly and to be able at a glance to oversee the business.

Cons

Improvements are being made all of the time but don't always give us some of the benefits that we would like.

Review Source

M.

Maria ..  
Business Operations Manager  
  
Used the software for: 1-2 years

### "Great features and easy to use."

February 15, 2018

5.0

Efficient and easy to use.

Pros

RotaCloud has a good range of features and allows us the flexibility of using as many as few as we need at any given time. The layout is also very intuitive , allowing ease of use.

Cons

Users don't seem to be able to set themselves as unavailable far in the future unless unless a shift has already been given. It would great for users to be able to request Christmas holidays in advance.

Review Source

PL

Paul L.  
General Manager  
Consumer Services  
Used the software for: 1-2 years

### "Very easy to use and their customer support is fantastic... its changed the way we work!"

August 14, 2017

5.0

It has streamlined a lot of our processes, previously we had a lot of data in numerous places, this system allows us to consolidate all this and has saved the business a huge amount of time.

Pros

The software is very user friendly and looks great, I would highly recommend this to any business.

Cons

Their are a few functionalities that need adding especially the mobile app. These are minor details which I have been told will be addressed going forward.

Review Source

mL

martine L.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Couldn't work without it!"

July 1, 2019

5.0

Great support and my staff love it. makes managing 5 sites with 30+ staff so much easier.

Pros

Allows me to control my rota with accuracy and ease.

Cons

Took a little time to get used to using it and organising it to suit the business.

Review Source

LW

Lindy W.  
Deputy Centre Manager  
Retail  
Used the software for: 6-12 months

### "Great Rota tool, quick and easy to use with an excellent help feature."

October 26, 2017

5.0

Pros

Ease of populating the shifts, days off, holidays etc. The reports that can instantly show if key red flags have been hit, ie sickness levels. It feels like it was made by someone that has used a rota previously!

Cons

That there is not a month view, just a week view. Not being able to separate the start date of holidays for different sites (unless I've missed something?). We have different contractors and we've classed them as sites but they have different holiday year start dates so makes annual holiday calculations difficult.

Review Source

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