# SAP Signavio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP Signavio the right Business Process Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137139/Signavio/reviews --- SAP Signavio 4.5 (27) [View alternatives](https://www.capterra.com/p/137139/Signavio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Reviews of SAP Signavio Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews André René S Head of Business Process ManagementSemiconductors, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “In addition it is also very easy to use for the COllaboration Hub users to have access to processes.“ July 24, 2020 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Florian T. VIE - Project management officer Insurance Used the software for: 1-2 years ### "Signavio suite is definitely the best tool I used for Business Process Management Initiatives." March 7, 2018 5.0 Signavio suite is definitely the best tool I used for Business Process Management Initiatives and it assists us well to maintain Operationnal Excellence. Pros Process manager is the best BPMN modeling tool I know, it helps us to start our BPM initiative from its current maturity to our required levels: from inconsistency to continuous improvement depending on activities criticality; with effectiveness and ease of use to get diagram and literary views of Business as Usual. We are using Signavio to get a first theorical view of our company across international entities and the Collaboration Hub is suited to onboard every of our Business stakeholders with transparent and customizable access plus a transversal Business oriented organization. We use it combined with the Dictionnary which provides us a centralized source of information for Business processes and related data. As far as I tried and got information, with Signavio's webinars and 30 days trial, on the Workflow Accelerator and Process Intelligence modules, I'm sure it will assist us to implement higher level of BPM maturity for Business Transformation projects when we will require it to maintain our Operational Excellence. Cons I would say that Signavio is really good for its purpose and related Core functionnalities are working well but when it comes to side ones it sometime lack of performance: for example the Dictionnary module struggles to manage and display data while it's really fast and effective when you acces it from the Process manager module while modeling. Customer support is good and reactive but I would say that it miss some transparency regarding functionalities as Signavio is still under development and regarding the Agile method new versions are delivered often; it's sometime hard to keep the track on every changes... One last point would be regarding prices: the tool is licensed based which is not a problem regarding medium to big sized companies but could be for smaller use like personal or smaller companies. Review Source CL Clyde L. Process Architect - Senior Consultant Telecommunications Used the software for: 2+ years ### "Signavio Easy of Use - Process for Everyone" January 13, 2022 5.0 My experience from day one to today has been great, with engagement all levels up to \[SENSITIVE CONTENT\] and regular interactions with design and development teams in German. Customer Success delivers exactly want is says, consulting support could be improved as they have grown but all in all they deliver what they say they will and when we need it. Pros Easy of use from workshop to model and publish. Process Mining to test and challenge the actual execution against the previously documented process, to add performance on top of the model and continually enrich and provide insights on when change or action is required. Cons Reporting is not out of the box functionality and you need to coder to get the data you add via modelling. Workflow Accelerator and simulation are powerful but need some $$$ spend to get into best in class. Alternatives considered [BIC Platform](https://www.capterra.com/p/181735/BIC-Platform/) Reason for choosing SAP Signavio Ease of use and collaboration. Switched from [ARIS](https://www.capterra.com/p/212659/ARIS/)[Visio](https://www.capterra.com/p/201133/Visio/) We need a tool that could be used by non-process people and Signavio met and delivered this for our entire organisation Review Source Matt M. BPM Food Production Used the software for: 2+ years ### "Good Software -> seems to go downhill in core and missing updating the Core (not the Data mining)" July 14, 2020 3.0 Signavio is a good software but seems to concentrate on Data mining, and missing the necessarily needed enhancement in the core as well. When you sign up, and you have lots of people depending on is, make sure you have an SLA for Bug fixes agreed. Pros The Collaboration Hub - Comment function to discuss, agree and improve processes is world-class. The Ability to have lots of different Notation languages (Archimate for Enterprise Architecture Diagrams) Dictionary is extremely valuable, as we are mapping the IT Systems and Data Objects in the Business Process maps as well. Map Processes in filling out an Excel template (Quickmodeler) Easy to use Cons Missing Workflow function (Actors email stored in maps -> makes is not usable). Reporting, Dictionary not enterprise-ready -> to slow and Reporting limits (250 processes). Variants of processes (no functionality for it). No To Be processes functionality Copy function only 1 one 1 process (if you like to keep your Revisions/versions) - no Folder can be copied Support if you have a bug can take many months (this got worse and worse). No of Bugs have increase a lot. Reason for choosing SAP Signavio IAAS offered us to easily integrate and report outside of Signavio's standard reports. It also allows us to report on 5.000 processes as of SaaS 250. Easy usage and Collaboration Hub function made us select Signavio. Switched from [Bizagi](https://www.capterra.com/p/127621/BPM-Suite/) Needed a Dictionary and easy to use portal function. Review Source André René S. Head of Business Process Management Semiconductors Used the software for: 6-12 months ### "Signavio is a great BPM tool with high acceptance among our employees" July 24, 2020 5.0 Signavio is very easy to learn and use for modelling processes. In addition it is also very easy to use for the COllaboration Hub users to have access to processes. We received from both user groups very positive feedback. Even people that were reserved in the beginning love this tool now. Thanks to Signavio we have taken a big step from "Why can't we continue with the processes in Word documents" to "Wow, that's amazing". Due to COVID the deployment program took place remot via GoToMeeting. But it worked very well and the whole programm was well prepared and very helpful for us. We choose the premium deployment program, what allowed us to continue with monthly Q&A sessions with SIgnavio. This was very helpfulö for us and together with Signavio consultant it was more like a real team-work. We really appreciate that. Pros \+ high acceptance of the Signavio Collaboration Hub by our employees (what is the highest value for us) + easy to use for process modelling users and collaboration hub users + collaboration, everybody can contribute in process improvements + excellent deployment program + fast response to questions/issues + IT feedback "fastest and easiest Single Sign On (SSO) we have done so far" Cons \- some small graphical bugs, but they are addressed immediatly by Signavio to their product development team - no stanard process model based on best practice included, but could be helpful in the beginning for unexperienced companies - not the cheapest solution, but also high value (so for us thats fine) Reason for choosing SAP Signavio High user acceptance positive reference calls Review Source Stanton A. Principal Business Process Analyst Environmental Services Used the software for: 6-12 months ### "Far above the competition - exceeded our requirements" May 22, 2018 5.0 Signavio has helped us gradually build the awareness, governance and orientation towards business process management. The product is very scaleable and grows as BPM maturity develops. Pros We developed a list of requirements and then evaluate 40 tools. Signavio Process Manager and Collaboration Hub were far above the competition for our requirements. Our main requirements were a capable and flexible BPMN 2.0 modelling tool that was cloud-hosted, browser-based and inexpensive. Signavio exceeded our expectation by providing model validation, enterprise architecture, value-chain modelling, customer journey mapping, process simulation, a central dictionary and the ability to create custom attributes. Cons We are looking at workflow management now and the Workflow Accelerator module of the suite is well suited to our needs. This will enable us to quickly and easily deploy workflows. It is not a 'con' as such, but it would be great if the IT application integration had more options. At present, it has JavaScript, which enables integration with applications via an API. It would be great if there were Office 365 integration as well as Google Docs and Box integration. Review Source Response from SAP November 19, 2018 Thank you for the kind review, Stanton! We are thrilled to hear that we met your requirements and will strive to do so moving forward VR Verified Reviewer Associate Director Marketing and Advertising Used the software for: I used a free trial ### "SAP Signavio, an ultimate tool for your BPM" May 17, 2024 5.0 Pros 1\. Solid platform to work on 2. Excellent API and looks 3. Smooth to use even for huge data sheets Cons 1\. Integrations needs to go though numerous steps, time consuming and tiring 2. Onetime sign in fails mostly on mobile access Review Source VR Verified Reviewer Engineer Renewables & Environment Used the software for: 1-2 years ### "SAP Signavio - Best Tool To Manage Business Processes" June 8, 2023 5.0 Real time process monitoring is very easier with SAP Signavio which help to improve processes and manages tasks for better results. Allowing us to assign a task to particular employee using process routing with SAP Signavio Pros SAP Signavio is the best tool to manage business processes efficiently. It is allowing us to handle un-structured data and get proper insights for decision making. Cons As of now there is nothing to dislike about this tool. It is helping me a lot at my workplace. Review Source TK Thomas K. Head CoE BPM Health, Wellness and Fitness Used the software for: 2+ years ### "BPM in its purest form!" March 1, 2021 5.0 Moving along the customer journey to an efficient and effective service with the appropriate customer experience is an important step. support in the design and optimization of processes has never been easier than with signavio. Pros the use of state-of-the-art BPM technologies in combination with each other in a single business transformation suite makes this product unique Cons very easy integration in enterprise-wide and best value for business and it. Alternatives considered [ARIS](https://www.capterra.com/p/212659/ARIS/) Reason for choosing SAP Signavio best overall performance that wowed us. Review Source Jigyasa K. SAP Consultant Information Technology and Services Used the software for: 6-12 months ### "Flow charts with signavio " February 27, 2024 4.0 Pros We used SAP signavio in our project for business process flow management. It was part of our major deliverables. I used SAP signavio for the first first time and it was highly user friendly. It was easy to understand and work upon this tool. I liked this tool for its user friendly nature. I created multiple business process flow for our transformation project. We can add multiple nodes and sub tasks. Good tool for simplified understanding of process flow/ workflow etc. Cons There wasn't much which I don't liked, maybe cif we can enhance colour themes it can be more interactive. Review Source VR Verified Reviewer Consultant and Inside Sales Manager Computer Software Used the software for: 6-12 months ### "Best Process Tool" October 22, 2019 5.0 This tool is great. It's easy to use and fit for purpose. Pros Easy to use SaaS Scalable - can start small and grow Does process modeling, simulation, workflow, and process mining Nice sales and consultants Reasonably priced Cons There's not much to complain about This software does exactly what it is supposed to I suppose it could be cheaper for the basic implementations Review Source RA Rahul A. Program Manager Telecommunications Used the software for: 6-12 months ### "Value for Money" January 18, 2022 4.0 Overall experience is good. Pros Signavio comes in a package that generally doesn't require integration between W/F execution and process design Cons Process Intelligence is not that great compared to Celonis. It can be improved Alternatives considered [Pega Platform](https://www.capterra.com/p/151476/Pega-7-Platform/)[ARIS](https://www.capterra.com/p/212659/ARIS/)[Celonis](https://www.capterra.com/p/156958/Celonis/)[Contact Center as a Service (CCaaS)](https://www.capterra.com/p/169024/Call-Center/) Reason for choosing SAP Signavio Due to ease of iplementation Review Source AS Andreea S. Process Excellence Manager Medical Devices Used the software for: 6-12 months ### "Signavio Process Manager Review" November 1, 2021 4.0 Pros User friendly with great interface and unique collaborative possibilities on processes. Cons Integration with SharePoint online should have same functionalities as with normal SharePoint (e.g., allow for search in document content). Reason for choosing SAP Signavio User friendliness, SAP acquisition Review Source CV Chris V. CEO Computer Software Used the software for: 2+ years ### "Easy to use and very Flexible" February 3, 2021 5.0 Pros Easy to use Flexible Frequent new Versions Collaboration with team members Process Intelligence is very useful Cons More flexibility to develop comprehensive MS Word report - this is on the horizon for the near future Review Source VD Venessa D. Marketing Manager Information Technology and Services Used the software for: 2+ years ### "Powerful Agile Business Process Management Tool" September 19, 2020 5.0 Pros Easy to use and configure according to your company needs. The Collaboration Hub makes the processes much more "alive" in your organisation by giving all employees and stakeholders the ability to view processes and additional related information. Process Intelligence and Simulation is extremely powerful and places Signavio on another level. Cons Word Reporting capability could be made more configurable. Review Source LM Leonor M. Head of Business Process Management Industrial Automation Used the software for: I used a free trial ### "Maybe for bigger organizations ..." January 12, 2023 4.0 Testing was ok, BIC Process Design feels way better in using though. Pros Process management seemed ok from what I've seen so far. Cons Biggest problem was the contact to the sales team and this is the main reason why we decided for BIC Process Design from GBTEC Software AG instead. At signavio the sales specalist didn't really prepare his kick-off presentation for our individual demands and also when we asked for pricing he made us an offer for a small roll out. I said 3 times i want to see scaling effects in pricing, like "What would it cost if we want to license the full company one day?" He never really answered that question. Review Source RP Rashmeer P. Signavio Product Owner Information Technology and Services Used the software for: 2+ years ### "Signavio Review" April 6, 2021 5.0 Phenomenal experience - one of the best vendors Pros Ease of Use and usage without training intervention Cons Can increase more mining abilities like including percentages as an option on value widgets Review Source VR Verified Reviewer Software Test Engineer Human Resources Used the software for: Less than 6 months ### "Used it as a student for process modelisation." October 26, 2017 2.0 Pros Modelisation is okay. The drag and drop system for processes is nice and the interface look is pleasant. The best practice verification is useful too. Cons Great interface =/= good product and easy to use. They offer you to review past revisions but YOU CANNOT RESTAURE the changes. The simulation process is just completely under performing. As soon as you have a complex process the simulation says it cannot handle the process and stops prematurely. Review Source Response from SAP November 2, 2017 Thanks for taking the time to try out Signavio and provide feedback. Regarding the note on restoring past revisions, this is actually a capability in the Process Manager. If you open the notification and activity feed for a process diagram, you can see all past versions with the ability to restore in two clicks. SB Sid B. Event Manager Higher Education Used the software for: 2+ years ### "Easy to use but lacks collaboration features" September 11, 2020 4.0 Signavio helps create models to streamline processes. It allows us to map internal processes and optimise them. Pros Signavio is very easy to use. Creating models is simple. You can drag and drop, which is intuitive for first-time users. The software is especially useful in the field of education. Cons Signavio lacks real collaboration features. You can share documents but cannot work on them at the same time. This is a feature that would greatly improve the software. Review Source BC Brian C. Principal Consultant Financial Services Used the software for: 2+ years ### "Significant for SIgnavio" April 21, 2022 4.0 Overall effective to caputre processes enterprise-wide etc Pros If you are familiar with business process ita very good enterprise tool that is collaborative and robust. Company provides a lot of training for those new to it. Cons Importing from old processes designs (visio) could have gone smoother Review Source FK Franz K. Partner Manager Information Technology and Services Used the software for: 2+ years ### "Great for processes" April 12, 2019 5.0 Pros Super tool to model own PRozesse or the PRozesse of a customer. Signavio is flexible Deployable and easy to learn. You can easily modify the PRocess and share it with other team members. Various notations are possible. Cons The handling could be a little more intuitive. It definitely takes a while to get an overview of all functionalities. Review Source RJ Rahul J. GDPR Business Analyst Staffing and Recruiting Used the software for: 6-12 months ### "GDPR Data Analyst using Signavio " November 6, 2018 5.0 I use Signavio for drafting business models and business flows. Signavio is very easy to learn and have very nice user manual which makes it easy to understand. You have a lot of pre-defined decision and notations which makes the process diagrams flexible. Once you complete a business flow, it does a quick check on the diagram and shows the errors which helps you to construct a perfect flow. Pros Easy to use and learn. This is fully web based software which helps to save the space on your system and helps to manage documents easily. Cons Do not have connectivity with make back-end systems Cannot automate business flows Review Source Response from SAP November 19, 2018 Hi Rahul - thank you for the kind review. We pride ourselves on ease-of-use, so we're thrilled to hear that you find Signavio software intuitive. Regarding automation, I would recommend speaking to your Customer Success Manager about Signavio Workflow (https://www.signavio.com/products/workflow-accelerator/). They should be able to help you evaluate it for automating business flows. Cheers! BD Bharat D. Business Analyst Used the software for: 1-2 years ### "World Class BPMN Tool" November 1, 2017 5.0 1) Quantize Process Performance Analytics 2) Assess your Business Process and Recommends syntax issue Pros Process Simulator - One of the best features of this tool, It adds stars on your shoulders with the required blend in your consultative pitch for BPMN Current to Desired or COTS Onboarding Assessments Cons My observations are well established in terms of usage of Signavio and they are working to their best for tool and it does meet all the requirements for consultants. Review Source Anurag T. Dy. Manager Telecommunications Used the software for: 6-12 months ### "A great BPM tool with good customization" August 1, 2019 4.0 Pros We migrated our processes to signavio and support was great. This was significant improvement over earlier custom developed BPM tool. Cons Learning curve and interface may not be suitable for few. Review Source PH Paavo H. Business Process Manager Semiconductors Used the software for: 6-12 months ### "Signavio impresses with its usability and collaborative features" August 13, 2020 5.0 Pros Signavio's usability is excellent. It is easy to use and fast to learn also for non-tech savy employees. Cons I would be happy to see an improved navigation feature in the hub when browsing between various process levels. Review Source Dzmitry O. Education Management Used the software for: 1-2 years ### "null" October 12, 2016 4.0 Review Source Similar Products Featured ## Related categories [Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Diagram](https://www.capterra.com/diagram-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.