# Everlaw Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Everlaw the right Electronic Discovery solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137171/Everlaw/reviews --- Everlaw 4.9 (87) [View alternatives](https://www.capterra.com/p/137171/Everlaw/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Everlaw Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JJ Justin J AttorneyLegal Services, Self-employedUsed the software for: Less than 6 months. “There is plenty of training materials available that make it easy to learn how to use this product.“ May 21, 2025 JK Jonathan K Executive DirectorCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years. “It was sometimes confusing and difficult to switch between analytical screens and the documents themselves. “ August 14, 2023 ZK Zachary K Associate AttorneyLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer Service responds with very detailed instructions for all service requests within an hour, even on the weekends and late at night.“ August 17, 2023 AU Amanda U Paralegal Legal Services, 51 - 200 employeesUsed the software for: 6-12 months. “The review screen is too cluttered and you can't fit enough on it.“ May 4, 2023 JK Jonathan K Executive DirectorCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years. “We also found the general features - keyword search, translation, commenting/notes, and document management/organization to be very user friendly.“ August 14, 2023 GM Greta M Paralegal/Litigation Support SpecialistLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “There are only a couple of major issues that can cause some hair pulling- One is deduplicating.“ May 9, 2023 JJ Jen J Senior AnalystLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Lately when I am most excited about is Everlaw's launch of AI features - which make all the sense in the world for legal ESI. While I haven't been able to use them yet (closed beta), I've seen demos and I can't wait to implement for my cases.“ August 14, 2023 GM Greta M Paralegal/Litigation Support SpecialistLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years. “This can be very cost heavy when 40GB productions are run.“ May 9, 2023 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Partner Law Practice Used the software for: 6-12 months ### "Everlaw has changed the way we handle documents. " August 21, 2023 5.0 Pros The ability to dedupe and quickly search. Cons I would say the cost. I think that Everlaw could be more user-friendly to very small law firms such as mine by creating more reasonable limits for setting up separate databases. Review Source AA Aimee A. Litigation Paralegal Legal Services Used the software for: Less than 6 months ### "Legal Professional Point of View" February 3, 2023 5.0 customer service has been amazing! training has been amazing! transition from previous software to Everlaw as been easier than other products may be. Pros The ease of uploading documents into Everlaw; Storybuilder is great for lawyers to prepare for questioning or trials Cons not being able to easily move from one metadata field to the next Alternatives considered [Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Everlaw functionality and access/permissions Review Source JS James S. Program Manager Education Management Used the software for: 1-2 years ### "Steep learning curve but useful" March 27, 2023 4.0 Overall, once you learn the program and get comfortable, it can be a real powerhouse! Pros Everlaw has a lot of features - you can customize and organize to your heart's content. No shortage or creative options with Everlaw. Cons Everlaw can be overwhelming, particularly at first. The learning curve to navigate the program and understand all of its nuances can be steep. Review Source JJ Justin J. Attorney Legal Services Used the software for: Less than 6 months ### "Solid E-Discovery Solution" May 21, 2025 5.0 I found Everlaw to be the best e-discovery product that I have used so far. There is plenty of training materials available that make it easy to learn how to use this product. Pros Great platform for e-discovery. I liked their interface and have heard good things about their customer service, although I haven't needed to use their customer service. There product was intuitive to use, whereas some other similar products that I have used were more difficult to learn and navigate. Cons There isn't really anything specific that I dislike about Everlaw. It would be useful if there was a chat feature within the platform to communicate with other team members. Review Source SR Sara R. Attorney Legal Services Used the software for: Less than 6 months ### "Everlaw Review - User-friendly and Efficient for Electronic Discovery" December 31, 2024 5.0 Excellent. Is it very easy to navigate for document review projects. Pros It is very user-friendly and convenient for document review for electronic discovery. Cons I would prefer if it displayed the family relationship of each document on the coding panel (parent email, child attachment, etc.) so you can tell how each document relates to the last during document review. Review Source GM Greta M. Paralegal/Litigation Support Specialist Law Practice Used the software for: 1-2 years ### "Almost perfect" May 9, 2023 5.0 Pros Everlaw is very intuitive and easy to teach new users how to use. Attorneys love using the Storybuilder feature to create a chronological timeline for the case and to prep for depositions. Another major draw to Everlaw is independence. If there needs to be a production made, we don't have to reach out to a vendor for them to run it. We don't need to tell a vendor what tags to create or the search terms needed to create review batches. With the ECA database, Everlaw is also a pretty cost-conscious option and clients appreciate it. Cons There are only a couple of major issues that can cause some hair pulling- One is deduplicating. Identifying and culling duplicates is not always easy and can be rather convoluted. It is also frustrating being unable to search for near-dupes. I hope upgrading their deduplication features and search functions is high on their list. Another issue is versioning. When a document is produced, it creates a whole new document separate from the native. This becomes very clunky and also can cause an issue when trying to keep costs low. It would be much easier if, instead of creating a whole new document, it would create another tab in the review window that would be called "produced" or something along those lines. This also incurs a higher fee. We will use the ECA feature, promote documents for review and production, migrate the work product to the produced document, and then demote the original documents to the ECA database to save on hosting fees. After a production is run, the review project now has 2 of every document produced. If I was running a production on 1GB of data and the resulting production took up 1.5GB, even if I demote the original documents right after the production, we are still billed for 2.5GB even though the originals were only on the review side for maybe an hour after they were produced. This can be very cost heavy when 40GB productions are run. Review Source BC Belinda C. Paralegal Law Practice Used the software for: 2+ years ### "Everlaw for Legal Pros" February 13, 2023 5.0 Pros Everlaw is a key part of our legal practice when it comes to document review, production, deposition, hearing and trial preparation. The ingestion of files for review is easy and automatically extracts metadata and text for keyword/term searches. Large batch coding is simple. Metadata panel can be viewed at the same time as the document when extending to multiple screens. Set-up of production protocols is not complicated which is makes for quick turn-round on generating production sets. When working with large volumes of native data, like emails, the extraction of metadata allows sorting using various search parameters (date, author, subject....). Everlaw also has the ability to ingest pdf production files that are Bates endorsed but not provided with load files. Support, if needed, is responsive and helpful if you need to call; Everlaw also provides training videos that can be accessed any time for basic step-by-step processes. Overall, Everlaw has many functions and features that efficiently support the entire litigation process all the way through trial. Cons The migration from previous eDiscovery software to Everlaw, as with any migration, was not seamless and requires some technical support and organization on the part of a document manager to manage the migrated sets of documents. Review Source RB Russ B. Owner Legal Services Used the software for: 2+ years ### "Best designed review platform on the market" January 5, 2022 5.0 Everlaw support is absolutely fantastic. Everlaw is a well designed tool that greatly aids trial preparation and collaboration. Pros Ease of use for new attorneys and staff makes Everlaw by far the most efficient review and collaboration product in the cloud. Little to no onboarding allows attorneys and support staff immediate benefits. Cons I would love to see more continuity between the review side and StoryBuilder side. Integrate everything in StoryBuilder into the review layout. Review Source VR Verified Reviewer Document Reviewer Legal Services Used the software for: 6-12 months ### "Great alternative to the others for straight-ahead review!" May 10, 2019 5.0 I like Everlaw. It isn't as powerful a search machine as something like Relativity, but the coding presets and keyboard shortcuts are fast! Also, you can (and I did!) contact support directly through the platform - they are responsive and helpful. Pros Everlaw is built around the pain points of coding documents in older, more established platforms. The coding presets and keyboard shortcuts scream speed and give you a great review flow. Cons This has TOO MANY ISSUE TAGS - from the inbuilt ones to the ones you add, you get oversaturation and tagging for issues becomes meaningless. Also, the search and filter functions are not as robust and somewhat convoluted. Review Source VR Verified Reviewer Attorney Law Practice Used the software for: 1-2 years ### "A Partner in Discovery" November 15, 2019 5.0 Pros Everlaw is easy to use and the more complex functions are relatively self-explanatory. Everlaw makes using ESI materials to develop facts in your case far easier than other platforms with less back-end tech support. Cons Preparing complex productions with customized guidelines can be difficult, but Everlaw's support staff is very helpful and up to the task. Reason for choosing Everlaw Support, functionality, flexible cost structure, ease of use Review Source LG Lynn G. Senior Paralegal & Litigation Support Specialist Law Practice Used the software for: Less than 6 months ### "Processing is Quick and Easy" November 10, 2021 4.0 This program speeds up the amount of time I spend working with documents compared to our older platform. Pros One of my favorite features is being able to drag and drop documents from anywhere to load into the database. Makes loading documents a breeze.No more time wasted saving to multiple locations before loading into database. The processing time is quick. Cons The layout and view is a little different than the standard ediscovery platforms and takes a little time to get used to it. I don't like that it loads empty container files and makes them part of the database. Alternatives considered [DISCO](https://www.capterra.com/p/156704/DISCO/)[Relativity](https://www.capterra.com/p/119810/Relativity/) Reason for choosing Everlaw We are using Everlaw on a test case basis and went with it for ease of use and pricing. Review Source DS David S. Owner Legal Services Used the software for: 1-2 years ### "Excellent customer service and overall a great product" September 7, 2021 5.0 I use Everlaw to import document productions and to create document productions. I use their Storybuilder feature to create outlines and exhibit lists/binders for depositions, motions, et cetera. Pros As a solo practitioner who came from a big law background, I was always used to having an IT department handle all of the work needed to run document productions and manage relativity. As a solo practitioner, I am very happy to have the Everlaw team supporting me when I need them. If something does not work or does not work as expected, they are there to make it work or explain what needs to be done to make it work as expected. The platform is very fast, making the coding of documents lightning fast. I've never had a "hang up" like I did using relativity at my previous firm. The platform is a real pleasure to use. Cons Sometimes it can be confusing to structure a query, but that is the case with any platform. Alternatives considered [Logikcull](https://www.capterra.com/p/142299/Logikcull/) Review Source SS Steven S. Principal Law Practice Used the software for: 2+ years ### "Excellent, easy to use" September 23, 2023 5.0 Support is great. Pros Easy to use, don't need to be a computer expert to use it. Cons It is great., no cons. I really like. Alternatives considered [DISCO](https://www.capterra.com/p/156704/DISCO/) Reason for choosing Everlaw Very easy to use, lots of features Review Source MA Mark A. Project Manager Law Practice Used the software for: 2+ years ### "Brilliant E-Disclosure Software" February 17, 2023 5.0 Pros I love that this software is fast, easy to user and reasonably priced. Cons Migrating tags from assignments groups can be a pain. Layouts can also be a pain to use. Review Source RS Rebecca S. Paralegal Law Practice Used the software for: 6-12 months ### "Everlaw saves law firms time and clients money! " February 14, 2023 5.0 The business problems we are solving with Everlaw is that it saves law firms time and clients money! Pros The most impactful features are the document storage for review and discovery purposes. Cons I cannot think of one thing that I don't like about Everlaw. Review Source AU Amanda U. Paralegal Legal Services Used the software for: 6-12 months ### "eDiscovery Made Easy " May 4, 2023 5.0 Wonderful. Absolutely love this platform and it offers features that are easier to use than other platforms. Forward thinking company with opportunity for user innovation. Pros Easy of use, intuitive, robust online and customer support, responsive account managers, cost effective and gets the job done. Cons The review screen is too cluttered and you can't fit enough on it. Alternatives considered [DISCO](https://www.capterra.com/p/156704/DISCO/) Reason for choosing Everlaw Ease of use and pricing. Switched from [Relativity](https://www.capterra.com/p/119810/Relativity/) Cost and ease of use. Review Source SP Sharon P. Paralegal Law Practice Used the software for: 6-12 months ### "You can teach an old dog new tricks!" May 10, 2023 5.0 Everlaw has helped our staff and firm finally enter the "new age" of electronic discovery. At a time when we have multiples cases in the tens of thousands of document and some in the hundred thousands, we have increased our productivity using less time and resources to complete document review, prepare for depositions and trial and the manner in which we collect documents from clients. I still have a lot to learn, but don't know how we ever did without Everlaw! Pros The ability to word search, organize and organize documents by topic, sender, receiver, etc without having to review hard copies or just PDFs multiple times to review the same documents for each search. Cons Haven't found anything I do not like yet. Reason for choosing Everlaw The excellent customer service available, the online chats and tutorials and the never-ending updates available. Review Source HP Harry P. Associate Law Practice Used the software for: 1-2 years ### "First Choice Product" February 10, 2023 5.0 Excellent - always first choice provider. Pros Everlaw is super user friendly and, compared to equivalent products I've seen, Everlaw is always to be preferred. The search function is so easy to use to build up very complex and sophisticated searches, absolutely invaluable. Cons Sometimes the home page can appear a bit cluttered and when you first start using it it's not obvious how to navigate around it. Review Source TT Tara T. Attorney Law Practice Used the software for: 6-12 months ### "Using Everlaw for document review" May 16, 2023 4.0 Pros The reviewing and document coding in Everlaw is very intuitive and user friendly. Cons There are not any real downsides to using Everlaw as a document review platform. Review Source RQ Rebecca Q. Attorney Law Practice Used the software for: 1-2 years ### "Everlaw Review" February 12, 2020 5.0 Pros Everlaw makes reviewing large document productions easy and more efficient. the firm saves a lot of time by using Everlaw for document review because of the search functions. Cons There are certain functions that I wish were available but are not currently, such as permanently rotating a document in the review pane, manually organizing the order of documents in a production, and downloading a document with notes and codes. Review Source ME Mike E. Attorney Law Practice Used the software for: 6-12 months ### "Easy to use document management and discovery platform" May 4, 2023 5.0 Overall, it has been a positive experience and has helped simply the process of reviewing a high-volume discovery case. Pros It is easy to organize and search a large volume of documents and discovery. The customer service is excellent. Cons The search features are great, but sometimes are confusing to use. It takes a good deal of training to take full advantage of these features. Reason for choosing Everlaw Not applicable Review Source LN Lewis N. Attorney Law Practice Used the software for: Less than 6 months ### "New User" August 10, 2023 4.0 Good to Very Good Pros I liked the preset buttons. They are real time saver. Cons The individual item/issue coding was a little cumbersome. The presets are the way to go when coding unless a doc needs special attention. Review Source JM Jenna M. Investigator Legal Services Used the software for: 6-12 months ### "great product" February 14, 2023 5.0 It has been helpful in having docs at fingertips Pros quick searching functions; easy to manipulate documents to binders Cons Unable to rename for your own use; no internal notetaking or spreadsheet function Review Source DM Don M. Partner Law Practice Used the software for: 1-2 years ### "Everlaw Review" May 12, 2023 5.0 Very useful and intuitive. Easy to learn and use. Pros Easy to search and mark large documents sets. Very intuitive Cons Small learning curve, but not as bad as I would have expected Review Source MM Miriam M. Associate Law Practice Used the software for: Less than 6 months ### "Searching for and viewing legal documents" February 8, 2023 4.0 Pros Document search and review is easy enough, and I appreciate the various ways of searching documents. Cons Figuring out how to download documents (and name/organize them) was not quite as intuitive for me. Also the Storyboard is not the easiest for me to navigate, although I'm starting to get used to it. 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