Everlaw Ratings

Overall
4.8/5
Ease of Use
4.4/5
Customer Service
4.6/5

About Everlaw

Everlaw is a collaborative, cloud-based litigation platform that enables legal teams to discover, reveal, and act on information to better drive internal investigations and positively impact litigation outcomes. Unlike slow, unwieldy, client-server software, only Everlaw combines the necessary speed, security, and ease-of-use to investigate issues more thoroughly, uncover truth more quickly, and present findings more clearly. Learn more about Everlaw

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Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Legal Services, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 9, 2019

“Great alternative to the others for straight-ahead review!”

OverallI like Everlaw. It isn't as powerful a search machine as something like Relativity, but the coding presets and keyboard shortcuts are fast! Also, you can (and I did!) contact support directly through the platform - they are responsive and helpful.
ProsEverlaw is built around the pain points of coding documents in older, more established platforms. The coding presets and keyboard shortcuts scream speed and give you a great review flow.
ConsThis has TOO MANY ISSUE TAGS - from the inbuilt ones to the ones you add, you get oversaturation and tagging for issues becomes meaningless. Also, the search and filter functions are not as robust and somewhat convoluted.
Reviewer Source 
Source: Capterra
May 9, 2019
Steve J.
eDiscovery Paralegal
Law Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Long time satisfied user.”

OverallI have been the administrator on multiple legacy platforms and when I transitioned to Everlaw it was freedom from cumbersome and archaic technology. The incredible cost savings, fine administrative control of the entire platform are exactly what our firm needed. Everlaw's customer service/success is excellent and partnering with them on a business level is easy.
ProsEasy ti use and most of all easy to teach. Can quickly get users up to speed and reviewing documents effectively.
ConsIt's a little difficult transitioning users away from the legacy platforms and getting their heads wrapped around the search tool.
Reviewer Source 
Source: Capterra
February 12, 2020
Robert S.
IT Director
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 14, 2019

“Everlaw - Best Cloud-Based EDiscovery System”

ProsEverlaw is super fast across the board, from processing to generating productions to running complex searches. They're also very innovative, providing such features as predictive coding, graphical email threading, case management tools, and robust file format support. Finally, they have a supremely intuitive interface that is easy to learn and master.
ConsNo complaints about this software. If I did have a complaint, they would likely address it very speedily in one of their monthly new-feature updates.
Reviewer Source 
Source: Capterra
November 14, 2019
DJ K.
IT/Paralegal
Legal Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
1/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
June 24, 2019

“Ok to code but not produce”

OverallHaving used multiple programs over the years - this would NOT be my first choice. The price is also on the high side.
ProsThe program makes coding fairly fast, although the user interface is not intuitive. Once you get the hang of the interface, coding is fast.
ConsProduction leaves a lot to be desired. It needs more flexibility and the ability to chose that the attachment be exported/produced as part of the main document. Not all people load the production into other programs when it is produced. They do binder reviews.
Reviewer Source 
Source: Capterra
June 24, 2019
Nicholas T.
Staff Attorney
Legal Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 9, 2019

“Built around the Pain Points of the Other Guys”

OverallThis is good software. Relativity is obviously the big hitter in electronic document review, but this is an agile review software clearly built to address the biggest pain points of the Relativity UI
ProsTotally customizable UI, keyboard hotkeys make going through documents an absolute breeze! Customer service/support is super fast and responsive. There's also no automatic timeout of your session.
ConsSearch functions are kind of finicky using booleans, and the native viewer for MS office documents is very flawed. Spreadsheets often fail to open at all, and larger documents can choke the system. Also, this is hosted within the Everlaw infastructure and unlike Relativity, cannot be self hosted.
Reviewer Source 
Source: Capterra
December 9, 2019
Tauleece T.
Project Manager
Legal Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 18, 2020

“Everlaw is AWESOM”

Overall I have been in e-discovery for over 15 years and this, in my opinion, is the best tool....hands down. Please continue to develop and build out this wonderful platform
ProsI most like the layout and how user intuitive the tool is for use.
ConsSome features could be expanded more....like sharing exports with other users more easily. I also don't like that certification passage requires a 100% score. That is a bit unrealistic and doesn't aid in learning, but encourages "memorizing for the test".
Reviewer Source 
Source: Capterra
February 18, 2020
Dom M.
Attorney
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Call it Foreverlaw, because I'd use it Forever! ”

OverallIt enables me to review thousands of documents in a very short period of time. As a fire lawyer, I often manage hundreds of thousands of documents and this software efficiently allows me to review and understand that massive amount of information.
ProsThe look. It's clean, it has easily accessible metadata search capabilities, and the document review window just looks great. I also love the outlines on it.
ConsI think the internal document search feature isn't great.
Reviewer Source 
Source: Capterra
February 12, 2020
Christina B.
ACP, CEDS
Law Practice, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 18, 2020

“Everlaw is a Godsend ”

OverallI love everyone at Everlaw. They are very helpful and quick to respond. The only downside is the hours for getting assistance. Weekends and earlier hours would be helpful.
ProsThe ease of use which has allowed me to get more buy in from my more mature attorneys, the searching abilities, the ease of production . . . lets be honest, there isn't much I don't like about Everlaw.
ConsI would like to see a feature to be able to do page and line summaries to deposition transcripts, the ability to do deposition designations, and the ability to issue code the depositions and provide reports for all of these functions.
Reviewer Source 
Source: Capterra
February 18, 2020
Manuel D.
Litigation Support Manager
Legal Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 18, 2020

“Everlaw - The Cadillac platform for E-discovery”

OverallWe have been resolving production issues and large production problems with Everlaw. We have the capability to move the case quickly and provide a production when there are time crunches. The speed and visualization of everlaw helps us find everything we need.
ProsEverlaw - I like the predictive coding and visualization of the program and the ease to produce.
ConsNothing. Everlaw updates and provides new tools constantly, and therefore it is a top tier product
Reviewer Source 
Source: Capterra
February 18, 2020
Verified Reviewer
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 15, 2019

“A Partner in Discovery”

ProsEverlaw is easy to use and the more complex functions are relatively self-explanatory. Everlaw makes using ESI materials to develop facts in your case far easier than other platforms with less back-end tech support.
ConsPreparing complex productions with customized guidelines can be difficult, but Everlaw's support staff is very helpful and up to the task.
Reviewer Source 
Source: Capterra
November 15, 2019
Rebecca Q.
Attorney
Law Practice, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Everlaw Review”

ProsEverlaw makes reviewing large document productions easy and more efficient. the firm saves a lot of time by using Everlaw for document review because of the search functions.
ConsThere are certain functions that I wish were available but are not currently, such as permanently rotating a document in the review pane, manually organizing the order of documents in a production, and downloading a document with notes and codes.
Reviewer Source 
Source: Capterra
February 12, 2020
Madeleine S.
Contract Attorney
Law Practice, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Much better than other platforms I've used”

OverallI much prefer it to other platforms I've used. I've used pretty much all of them, doing document review off and on since the early 2000s.
ProsUser-friendly, just about intuitive to use, work screen isn't cluttered. Easier to see what one is doing coding duplicates & near-dupes than other platforms. Good notes & highlighting functions.
ConsThe only thing I don't like is pretty minor: Not being able to save draft messages.
Reviewer Source 
Source: Capterra
February 12, 2020
Tim W.
Inspector
Government Administration, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Great tool for email filtering and review”

OverallI've used the product for many years and it is an excellent product for e-discovery and email review.
ProsVery versatile and fantastic product support
ConsIt takes time to learn about all of the options for review and filtering
Reviewer Source 
Source: Capterra
February 12, 2020
Callum H.
eDiscovery and Forensic Analyst
Computer & Network Security, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Everlaw Review”

ProsQuick processing time Customised layout panes
ConsDefault columns are not an option when viewing documents in table view.
Reviewer Source 
Source: Capterra
February 12, 2020
TINA C.
Attorney
Law Practice, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Everlaw Experience”

OverallMy overall experience has been very good.
ProsIt's visually attractive. It doesn't seem to crash or have problems with connectivity.
ConsSome of the functions are not immediately intuitive. At least to me.
Reviewer Source 
Source: Capterra
February 12, 2020
George J.
eDiscovery and Forensic Lead
Computer & Network Security, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 18, 2020

“Everlaw”

ProsBeing able to customise the review pane. Quick upload and export speeds. Ease of use.
ConsNo ability to create a template for a default view for a when a case is loaded.
Reviewer Source 
Source: Capterra
February 18, 2020
Patricia F.
Paralegal
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Quick and Easy Program”

ProsIt is quick and easy to search documents for important information.
ConsSome functions (coding) are not as self explanatory as I'd like them to be.
Reviewer Source 
Source: Capterra
February 12, 2020
Laura N.
Director
Law Practice, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Everlaw is a game changer”

OverallThe customer service support is second to none and the functionality is great.
ProsEverlaw is an excellent platform, is easy to use and adds value to the client's case. Making documents easilty accessible.
ConsIt would be good if there is a simple bundle preparation aspect, for example that offered by bundledocs
Reviewer Source 
Source: Capterra
February 12, 2020
Stefanie N.
Sales engineer
Legal Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 13, 2020

“Easy to use”

OverallI product the demo for clients. It's easy to get them excited about it They really like the self processing feature. But developing workflow seems to be a bit more difficult depending on the type of case people have.
ProsThe software is fairly intuitive and has a great online help function to answer questions fairly quickly
ConsI don't think story builder and outlines is very easy to use.
Reviewer Source 
Source: Capterra
February 13, 2020
Lowell J.
of counsel
Law Practice, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Very usable and flexible product”

ProsMuch better than the alternatives, accessed through web-browser
ConsA bit of a learning curve as to search and review features; a bit inconsistent in the user interface
Reviewer Source 
Source: Capterra
February 12, 2020