# Page 2 | Everlaw Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Everlaw the right Electronic Discovery solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137171/Everlaw/reviews

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Everlaw

4.9 (87)

[View alternatives](https://www.capterra.com/p/137171/Everlaw/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Everlaw

## Showing most helpful reviews

Showing 26-50 of 87 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MK

Matt K.  
Project Director  
Legal Services  
Used the software for: 2+ years

### "New EDiscovery Kid on the Block"

May 4, 2023

5.0

Everlaw is one of the best tools when loading data in small to mid-size projects. The larger projects will work, but might be very challenging for non-admins to actually administer.

Pros

The platform is very fast and simple to use for even the most non-tech person. The ability to quickly process and review documents is very valuable and allows for quicker turn data review and productions without too many issues.

Cons

The searching syntax is strange, but there is lots of training to get users up to speed. At times, the product appears pretty but functionality can be rigid.

Alternatives considered

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Reason for choosing Everlaw

Clients wanted a web-based, self-service model that was simple to use.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

The switch is client driven - many firms prefer the flexibility of Everlaw over Relativity.

Review Source

BN

Barbara N.  
Chief Technology Officer  
Law Practice  
Used the software for: 2+ years

### "It's Ever-easy, Ever-powerful, Ever-speedy, Ever-Intuitive, EVERLAW!"

August 8, 2023

5.0

Our firm's experience with Everlaw, from top to bottom, has been excellent.

Pros

Ease of use, one price for everything and not getting pelted with constant add-on charges. They continue to development their product always seeking to improve their software. Listening to and hearing the needs of their clients. Customer service is excellent. Reps are knowledgeable. Communication is excellent. I could go on but you should just learn for yourself.

Cons

still trying to find something negative...

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

We made the switch from Relativity to Everlaw initially because of the exorbitant cost. Further, Relativity is cumbersome and difficult for the average user to actually use and as such, adds yet another element of cost requiring a third party to do your searching and database management for you.

Review Source

JJ

Jen J.  
Senior Analyst  
Law Practice  
Used the software for: 2+ years

### "Powerful Doc Management; the Right Amount of Control; Forward-Looking Feature Set"

August 14, 2023

5.0

Pros

Lately when I am most excited about is Everlaw's launch of AI features - which make all the sense in the world for legal ESI. While I haven't been able to use them yet (closed beta), I've seen demos and I can't wait to implement for my cases.

Cons

There's not much I don't like about Everlaw. I have had to use other platforms in the past and while working with other law firms, and I am always very glad that we use Everlaw.

Alternatives considered

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Reason for choosing Everlaw

Everlaw gives you control over everything that an in-house administrator should have control over, such as creating codes, highlights, searches, etc. Relativity forced you to go through their customer support (and thus get charged) to do everything it seemed.

Review Source

AC

Amy C.  
Senior Law Clerk  
Law Practice  
Used the software for: 2+ years

### "Everlaw For Ever"

August 8, 2023

5.0

Overall cost savings. From money saved in storing client documents on a cloud versus office space to store physical documents, to charging a client less time spent because we don't have a need to photocopy productions any longer, the overall cost savings has been worth the subscription.

Pros

The ease of use of Everlaw is what makes it superior to any other ediscovery software we have used in the past. The customer service is exceptional - from the customer service team, the avaialbility of contacting support and the things that Everlaw has chosen to include in the subscription (i.e. number of users being free), makes it a stand alone product.

Cons

What I least like about Everlaw is that they are constantly updating the software, so even when I think I know how to use something, they go and make it better and I miss the release. That is really the only thing I can complain about. I can't keep up with the awesome things that make the platform better time and time again.

Reason for choosing Everlaw

Better functioning product, and less expensive for a much more valuable product.

Review Source

LO

Linda O.  
Legal Secretary  
Law Practice  
Used the software for: 1-2 years

### "Essential E-Discovery Platform "

February 11, 2023

5.0

Everlaw has become essential for e-discovery and document storage for our more complex and document heavy cases.

Pros

I love everlaw for discovery production! It's the best software I have used for this function. It is easy, and the final production looks seamless.

Cons

It is not the most intuitive program. It took hours of watching training videos and using the software for me to become comfortable with Everlaw's features, however, once I got the hang of the platform, I was able to use the Everlaw efficiently.

Review Source

JF

Jeanette F.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Everlaw makes organizing, searching and producing discovery a breeze!"

February 17, 2023

5.0

Overall I absolutely love using Everlaw and find it to be a great tool for organizing, reviewing, redacting, searching and producing documents in the discovery process. I also love that I can upload deposition transcripts and exhibits which is useful for ease in finding key words and phrases in a transcript in trial.

Pros

I love how easy it is to upload and produce documents through Everlaw. I also love the various ways to search for key words and phrases in a single binder or in the entire database. The continuous updates to Everlaw have been great as well, such as being able to rotate a single page now and not all pages in a document. I also find the ability to unitize large files very useful when it comes to redacting and creating an accurate privilege log.

Cons

I would like to be able to delete a page in a document (such as a blank pages that are part of a file import/upload). I would also like the ability to be able to rename any and all files/matters created. Another feature I would love to see is the ability to move or copy a timeline into another matter as sometimes I have cases that have overlapping, relevant information to more than one case.

Review Source

SY

Spencer Y.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Everlaw Makes Doc Review Fun"

June 17, 2023

5.0

Everlaw helps organize documents not just in terms of their importance to the case or responsiveness to discovery, but helps you tell your client's story well.

Pros

By far the best quality of Everlaw is that it makes doc review about as fun as it can be. The smooth interface and the depth of keyboard shortcuts in your review window make it easy to code your docs in a way that almost feels fun.

Cons

The biggest drawback of Everlaw is the expense. $30/GB/month is incredibly expensive for clients, particularly on bigger e-discovery cases. In fact, it's usually cost-prohibitive. It seems Everlaw would be better off lowering the pricing to increase its overall revenues, especially because the cost of storage doesn't come close to approaching $30/GB/month.

Review Source

TC

Tiffany C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Everlaw is one of the best document review platforms."

December 6, 2021

5.0

Pros

The Everlaw platform is extremely easy to use and has a pleasing layout. I use Everlaw almost daily for document production and trial preparation. Its binder function allows me to easily find and organize like documents, and it has very robust search functionality. You can have multiple search criteria, including codes, metadata, and content searches. You can also have proximity searches or fuzzy searches if you don't know the exact words used. Plus, Everlaw provides search results almost instantaneously. Everlaw's support staff are also very helpful and responsive. If you have a question about the system, they respond quickly and do not charge extra for their customer service. They also upload documents for you if needed. But the upload feature is likewise easy to use, so I routinely do uploads myself.

Cons

I wish there was the ability to share multiple binders at one time. I frequently segregate documents into binders for trial prep, and it would be nice to be able to share all of them at once with the rest of the trial team.

Review Source

BP

Bruce P.  
Shareholder  
Law Practice  
Used the software for: 2+ years

### "Great Evolution"

December 13, 2021

5.0

In the current world, many cases involve great volumes of data that are infeasible to deal with in the "old" ways, and Everlaw does a great job helping to manage them. Their responsiveness is fantastic -- far better than any other product we have used.

Pros

Our firm has used several similar products over the years, from the earliest electronic deposition product (the name of which I don't even remember anymore) through a series of others, typically as the one we're using seems to stop evolving or no longer fills our needs. We are very pleased with Everlaw, and one of the best things about it is that they are constantly upgrading/revising the application with new capabilities, and always actively solicit user input. They respond quickly to questions or product ideas.

Cons

Very little. I know that the "drafts" section is intended to be a collaborative drafting tools, but it has some limitations, particularly in relation to formatting, that limit its utility. That said, I have conveyed my thoughts to Everlaw and I understand that some upgrades on that front are in development.

Reason for choosing Everlaw

Ease of use, price, and overall capacity. At that time, we didn't know how fantastic and responsive they would be!

Review Source

rW

rebecca W.  
E-Discovery Project Manager  
Legal Services  
Used the software for: 2+ years

### "Everlaw Is The Best"

August 14, 2023

5.0

Pros

It is user friendly and intuitive. Once you have the basics down, it is very easy to expand on to more complex items.

Cons

Nothing - I love it. It is superior to any other product I have used.

Review Source

AG

Adam G.  
Paralegal/Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "Everlaw allowed us to scale up our ability to review discovery."

January 5, 2022

5.0

Reviewing large scale discovery would have been impossible given our timeline and staffing. Everlaw features and support allowed us to expand our capabilities to review documents with complex searches.

Pros

The search functions for Everlaw allowed for us to transition from our typical style of document management to encompass a much larger scale of discovery. There is a bit of a learning curve with understanding all the different functions, but with some really helpful support, I was able to get a handle on the functions and make the software work for our team. Everlaw allowed us to scale our document management while still working within the timelines that we had to follow.

Cons

There are a few features that I have run into that I would appreciate being added. Every time I have run into this, I have reached out to support and had my concerns logged for discussion for future rollouts.

Review Source

JK

Jonathan K.  
Executive Director  
Civic & Social Organization  
Used the software for: 1-2 years

### "Amazing, highly professional document management platform"

August 14, 2023

5.0

Pros

Hands down, the best features were: 1) provision of the platform free-of-charge for non-profit humanitarian organizations, and 2) excellent customer service to iron out technical challenges. We also found the general features - keyword search, translation, commenting/notes, and document management/organization to be very user friendly.

Cons

It was sometimes confusing and difficult to switch between analytical screens and the documents themselves. Our partners in Sierra Leone found it difficult to access the platform due to bandwidth issues.

Review Source

Nicholas T.  
Staff Attorney  
Legal Services  
Used the software for: 6-12 months

### "Built around the Pain Points of the Other Guys"

December 9, 2019

5.0

This is good software. Relativity is obviously the big hitter in electronic document review, but this is an agile review software clearly built to address the biggest pain points of the Relativity UI

Pros

Totally customizable UI, keyboard hotkeys make going through documents an absolute breeze! Customer service/support is super fast and responsive. There's also no automatic timeout of your session.

Cons

Search functions are kind of finicky using booleans, and the native viewer for MS office documents is very flawed. Spreadsheets often fail to open at all, and larger documents can choke the system. Also, this is hosted within the Everlaw infastructure and unlike Relativity, cannot be self hosted.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Cheaper software, and in general we get better rates from reviewers due to the excellent UI

Review Source

SJ

Steve J.  
eDiscovery Paralegal  
Law Practice  
Used the software for: 2+ years

### "Long time satisfied user."

February 12, 2020

5.0

I have been the administrator on multiple legacy platforms and when I transitioned to Everlaw it was freedom from cumbersome and archaic technology. The incredible cost savings, fine administrative control of the entire platform are exactly what our firm needed. Everlaw's customer service/success is excellent and partnering with them on a business level is easy.

Pros

Easy ti use and most of all easy to teach. Can quickly get users up to speed and reviewing documents effectively.

Cons

It's a little difficult transitioning users away from the legacy platforms and getting their heads wrapped around the search tool.

Reason for choosing Everlaw

I was brought in, from a larger firm, specifically to transition to Everlaw. The managing partner saw an Everlaw demonstration and immediately wanted to eliminate Relativity and switch.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Cost and administrative control.

Review Source

GM

Greg M.  
Lead Consultant  
Legal Services  
Used the software for: 2+ years

### "Everkaw - the secret to gaining competative advange for Document Review"

February 3, 2023

5.0

I consider myself an expert at this software.

Pros

Collaboration, Speed, Flexibility, ease of use, Value for Money

Cons

The production protocols are more limited than Relativity.

Alternatives considered

[eCapture](https://www.capterra.com/p/182449/eCapture/)[Eclipse IDE](https://www.capterra.com/p/205298/Eclipse-IDE/)[Logikcull](https://www.capterra.com/p/142299/Logikcull/)[Relativity](https://www.capterra.com/p/119810/Relativity/)

Reason for choosing Everlaw

Everlaw has far an aware more features for better prices than any other product I have used before.

Review Source

JL

Jennifer L.  
Partner  
Law Practice  
Used the software for: 6-12 months

### "My favorite e-discovery platform"

May 16, 2023

5.0

Fantastic. We love the customer support and flexibility.

Pros

It is intuitive, customizable, and always updating to include the latest features and tricks. The collaborative tools allow our team to conduct in depth investigations. The customer service is the best of all our service providers.

Cons

The interface takes a bit getting used to. I wish the storybuilder tool allowed greater variety of formatted documents (e.g., charts and tables)

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Relativity feels decades old. Few tools and features.

Review Source

MC

Martina C.  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Everlaw is a winner!"

May 4, 2023

5.0

My experience has been exciting with Everlaw. It's rare to find a program with such great customer service and always has someone available to assist at all times for any question or matter.

Pros

I love the ease of use and the online tutorials in real time.

Cons

To date, I have no complaints about Everlaw.

Alternatives considered

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Reason for choosing Everlaw

Pricing and availablity

Review Source

wC

william C.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Best document management system yet!"

May 12, 2023

5.0

Document review.

Pros

This is by far the best document management system I have ever used. It is easy to log in and out, and it does not crash during searches.

Cons

I have not been able to copy text from documents being reviewed.

Alternatives considered

[Casepoint](https://www.capterra.com/p/110712/CasePoint/)[Relativity](https://www.capterra.com/p/119810/Relativity/)

Reason for choosing Everlaw

Very convincing series of introductory and sales meetings with staff. A big investment of their time that was also persuasive.

Switched from

[Relativity](https://www.capterra.com/p/119810/Relativity/)

Dissatisfied with Relativity.

Review Source

VR

Virginia R.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Everlaw review"

February 3, 2023

5.0

I use it every day.

Pros

Storybuilder feature makes it easy to keep track of people and events and note taking. Love how bates #s are easily linked

Cons

No clear way to track how documents support our claims; timeline feature could be improved to incorporate that.

Review Source

DH

Dori H.  
paralegal  
Law Practice  
Used the software for: 1-2 years

### "User friendly and great customer support"

August 8, 2023

5.0

Overall a great experience.

Pros

The interface is very intuitive and the customer support is fantastic.

Cons

I wish it was possible to search for text within images.

Review Source

RS

Robert S.  
IT Director  
Law Practice  
Used the software for: 1-2 years

### "Everlaw - Best Cloud-Based EDiscovery System"

November 14, 2019

5.0

Pros

Everlaw is super fast across the board, from processing to generating productions to running complex searches. They're also very innovative, providing such features as predictive coding, graphical email threading, case management tools, and robust file format support. Finally, they have a supremely intuitive interface that is easy to learn and master.

Cons

No complaints about this software. If I did have a complaint, they would likely address it very speedily in one of their monthly new-feature updates.

Alternatives considered

[UltraTax CS](https://www.capterra.com/p/79430/eDiscovery-Point/)[Logikcull](https://www.capterra.com/p/142299/Logikcull/)[Relativity](https://www.capterra.com/p/119810/Relativity/)

Reason for choosing Everlaw

We did an exhaustive feature-by-feature comparison, and in most categories, Everlaw came out ahead as the clear winner. Once we factored in pricing, the choice became even clearer.

Review Source

TT

Tauleece T.  
Project Manager  
Legal Services  
Used the software for: 1-2 years

### "Everlaw is AWESOM"

February 18, 2020

5.0

I have been in e-discovery for over 15 years and this, in my opinion, is the best tool....hands down. Please continue to develop and build out this wonderful platform

Pros

I most like the layout and how user intuitive the tool is for use.

Cons

Some features could be expanded more....like sharing exports with other users more easily. I also don't like that certification passage requires a 100% score. That is a bit unrealistic and doesn't aid in learning, but encourages "memorizing for the test".

Alternatives considered

[OpenGov Permitting & Licensing](https://www.capterra.com/p/201678/Permitting-and-Licensing/)

Switched from

[OpenGov Permitting & Licensing](https://www.capterra.com/p/201678/Permitting-and-Licensing/)

Job change

Review Source

Heather M.  
Litigation Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Litigation Paralegal's Best Friend"

February 3, 2023

5.0

Pros

Cuts time while reviewing hundreds and/or thousands of documents.

Cons

Searches are very complex. I wish there were more hints on the face of the application.

Review Source

BG

Bryan G.  
Of Counsel  
Law Practice  
Used the software for: 2+ years

### "Everlaw is the best E-Discovery Tool"

February 14, 2023

5.0

Wonderful. Better than any other document management tool that I have used.

Pros

In production heavy cases Everlaw is essential. It streamlines productions, makes searching through hundreds of thousands of pages of documents easy. Has a very powerful AI engine search to help you zero in on only those important documents. The user interface is also very intuitive and easy.

Cons

No major cons at the moment. I switched to Everlaw from a really crappy program that was hard to use, so by comparison this software is a dream.

Review Source

nM

nikki M.  
Assistant District Attorney  
Law Enforcement  
Used the software for: Less than 6 months

### "First 6 Months"

August 17, 2023

5.0

Pros

Once you learn the functions that Everlaw provides, it is invaluable at helping to sort and manage records.

Cons

You really have to learn the intricacies of the software and things are not necessarily intuitive. But when I had to do a big project and really get the help of customer support, I learned the software and became much more comfortable with it. I expect future projects will be much easier as a result.

Review Source

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