Caspio Reviews

Overall: After trialing a large number of low-code software, this option was a clear winner due to the customizability of apps and compatibility with wordpress.

Pros: Fully featured software. Rock-solid infrastructure. There is few things that we have found can't be done with capsio. Any additional features can be custom developed. Unlimited users, unlimited tables. Dataviews can be purchased cheaply. Specialists also provide very helpful 24/7 live chat support.

Cons: Storing 10,000+ of photos inside the apps can become a bit expensive.

Reasons for Choosing Caspio: Features, security, reliability, industry leadership.

Reasons for Switching to Caspio: Improve security & functionality.

Pros: - Basic database builder tools have more built-in options than similar software, so it's easier and faster to build more complex setups - If you don't know code, the interface and logic is very close to MS Excel, so the learning curve isn't too bad - Easy to embed and publish applications - Has an unlimited app user model (though not administrators), which is superior to other database app builders that limit user capabilities and charge based on users. This is ideal for customer-facing applications where users need to be able to more advanced functions outside of simply viewing. - Offer a free plan that is fairly well featured, though would only be useful for internal or personal apps

Cons: - Pricing structure is highly frustrating for a small business user or team. Basic paid plans have no access to APIs, Zapier, or automation/importing, which is high for the base plan compared to similar apps. To get those features, the next level jumps over 4x higher. - "Datapages" allotted for each plan (which is the foundation of the app) are misleading since similar competitors use an allowed number of "apps". Some basic applications in Caspio need 10-20 data pages, but the basic plan only allows 5. Ultimately a large amount of time was spent figuring out how to cut out pages and combine features, killing user experience. - Had a bad experience with customer support (sales) when I accidentally deleted an entire table. Was informed that as a basic/free trial user they would have to charge me to get the table back, even though it existed. And days saved was only a few, so had to quickly decide. They were not sympathetic to my plight even as I was in the evaluation stage. - If you're a major enterprise with a large budget and some programmers, Caspio may be an ideal solution. If you're a small business, be very careful when evaluating and I'd recommend looking elsewhere. The subscription models and definitions are confusing and you may find yourself with an app built during the free trial and realizing you can't possibly afford to launch it.

Overall: I would say that one of the best things about working with Caspio is the drag and drop builder as well as their support staff.

Pros: Our company was looking for software that would enable us to launch clean, professional looking website features quickly. Caspio offers a fairly simple used interface that allow rapid development of new ideas and their features are well rounded. They have some of the best support staff around.

Cons: Some of the features we need are only offered on costly plans.

Alternatives Considered: Ragic Builder and Airtable

Reasons for Choosing Caspio: We actually tag team our products between Caspio and Ragic. Caspio offers the fancy and professional features we need while Ragic offers the "Excel Like" structure of rapid development.

Reasons for Switching to Caspio: We needed a quick build system with a lower price tag.

Pros: I am not a programmer and I find Caspio easy to use and the programs really are a time saver when used with my website. I really appreciate the help that is given to me for any question I might have (small or large)

Cons: There are so many options on what to use that I am sure I am not utilizing it to our full service

Reasons for Switching to Caspio: Caspio was more cost effective and easier to use

Overall: Caspio is an ongoing experience for my team so far. We have been happy with the massive potential that it can bring to our business as we strive to automate our processes and convert our operations to a mostly digital model.

Pros: Caspio is like a decked out tool-belt. A huge pro is the variety of features and abilities that the software gives the developer. Similarly, the customer support and library of helpful resources is not lacking whatsoever.

Cons: I was under the impression that Caspio is a "no-code" software solution, however I must have misunderstood because I have learned that it is most likely a "low-code" solution for a vast majority of use cases. Basic functions are certainly no-code, but most companies are not using Caspio for the basic functions, I imagine. Because of this, there has been a semi-steep learning curve for me personally. I would consider myself technologically adept, but I do not have even a ground level knowledge base of Java script or html language.

Reasons for Choosing Caspio: Caspio seemed to allow a level of personalization/flexibility that we were not sure Kintone would allow. With this comes more of a learning curve as the "guard-rails" are further apart so-to-speak.

Overall: I was able to take 22 tables from a legacy, standalone application, export them from MSSQL into Excel and import them to Caspio. After some of that learning curve, and some instructionals from Caspio, I finally worked out and connected all the tables so they could be queried for reporting. Building the datapages after that, I could do simple things on my own but it became clear to me that I would need their professional services to build my application (in 4-7 weeks compared to 8 months if I were trying it on my own). If I knew the interface better, I might not need their services but time is a factor in my decision.

Pros: The low-code approach frees you from having to learn any programming language and rely upon it. It is flexible enough to allow you to build literally any kind of application you want from simple to complex, which is powerful and liberating. No more dealing with filthy vendors!!! Their support, even on the free tier, is outstanding. There is also a TON of information and instructionals available on the web. They seem to want you to be successful, and go the extra mile to help you be successful.

Cons: There is a steep learning curve, BUT the peak is not high and it won't be long before you are comfortable and moving along building things at a good clip. I'm also not fond of a cloud-only solution as it is our data and we should be able to replicate/backup the data to local servers directly. It looks like this is possible with the API, however that's only available in the most expensive tier. You really have to have a good understanding of your business process and the SDLC to avoid making time-consuming mistakes.

Reasons for Choosing Caspio: We are using Laserfiche, but it has an entirely different focus than Caspio.

Reasons for Switching to Caspio: For obvious reasons of relying on mission-critical software that has no other modern market replacement, and has also not been updated since 2001... runs only in 32-bit mode, and on SQL Server 2006... it was either use Caspio, or Excel/Access, or purchase a bloated piece of OTS software that did 1,000 things we didn't need it to do...

Overall: My overall experience with Caspio has been excellent! In the past, I have used Caspio to build an integrated set of applications for a Statewide startup program. Specifically, I created publicly available online submission forms and internal use applications including: portals for the paperless reviewing and scoring of submitted applications (for both videos and text/ file upload submissions), online participant registration forms, post program report collection tools and alumni tracking apps. The success of each of these applications was evidenced in their long term use, whereby we received and reviewed ~800 applications over 4 years. Currently, I am using Caspio to create stand alone applications for a different program. These include a sort-able and editable database of research facilities for public reference, a metrics report collection tool for grant participants, and a contacts database for internal use and tracking.

Pros: The organizational aspects (tables, views, datapages, authentications) and flow of the steps within each of these features are intuitive and easy to follow. This framework of a few 'tools' with many guided steps and options in each tool make it less intimidating for a novice to create an application independently that suits their specific program needs. However, what I like just as much about Caspio is their amazing customer service. I can't say enough about their timely and courteous responses all the way from their Sales and On-Boarding Executives to their Account Managers and Session Experts (whom I highly recommend working with for insights and help with more complicated builds or specialized features).

Cons: Although Caspio is constantly improving their product and educational material demonstrating how to use it, there are always more features that can be added to allow users to control the look and feel of an application or to allow for example more filtering options across tables. However, there is a balancing act between creating user friendly features and highly customized ones without needing to write additional code to achieve the aim.

Reasons for Choosing Caspio: The primary alternative was to have an independent programmer build the applications we were wanting from scratch. The reasons we went with Caspio instead were independent control, flexibility to make changes and add features as needed, ability to control and manipulate the data directly, ease of use, cost savings, readily available expert assistance and great customer service.

Overall: My overall experience with Caspio has been absolutely wonderful and extremely favourable, and I would never consider leaving Caspio except that if the cost of maintaining my table was too costly for me. I am very, very proud of how Caspio has been able to tailor my table needs to the precise and exact style of what I want, and what I want my clients to learn from exploring the table. My table is modern, accurate, colourful, precise and as I have said I am very proud of it. I am also very conformable about the high level of security which Caspio Bridge provides for my table. Security of my table is very important to me. Thank you.

Pros: First, I am extremely pleased with the affordable cost of Caspio Bridge provided to me by Caspio which allows me to continue my historical research and record my work on a table which is open to all of Canada as well as the whole world. I am a senior citizen with a limited income so the cost is very important to me. Secondly, I sincerely appreciate the dependability of Caspio Bridge because my table has never failed my thousands of clients. Since I first started with Caspio many years ago, my table has never failed. Thirdly, I value the dependability of Caspio Bridge support including the expertise of [SENSITIVE CONTENT HIDDEN] who have the ability, knowledge and skills to improve the performance of my table. I am amazed how technicians including [SENSITIVE CONTENT HIDDEN] are able to resolve every little glitch which I encounter. I am very appreciative of their service, professionalism, and friendship.

Cons: I can only think of one issue, and that is the complexity of the 'styles'. This is one area that I always need help with as the learning curve about 'styles' is too steep for me. In the case orf 'styles' I always ask for and receive help from Caspio, and I thank you.

Reasons for Choosing Caspio: None

Overall: We use Caspio to help distribute data, to inform stakeholders, to allow users to narrow results and answer their questions, and to hopefully allow for a stronger understanding of what we do (our business plan) and how we do that (our business model). Ultimately, as a public research university's academic program, we need to provide transparency and accountability.

Pros: Ease of use, ability to develop skills within and while using the software. Online tutorials (including YouTube videos/projects) are very helpful.

Cons: Some of the definitions for associations between fields (e.g., cascading listbox...) can at first leave a new user uncertain about how the form or data-page will function.

Reasons for Choosing Caspio: About 8 or 9 years ago I noticed in fine print, beneath an image of a database and infographic in an online newspaper article, the words "Powered by Caspio." There was also a link to the database. To build something that would provide data to the public or other stakeholders akin to this database, I was told by my IT team that my project would take them weeks to build. With higher priorities, my project would not be addressed in less than 1 year's time. So I went to look at Caspio again. For $35 I was then able to have something like 5 data-pages. In 5 minutes time I had the license, and in 30 minutes time I had uploaded my data from Excel, and had built a Query & Report environment that was on the internet for anyone I wanted to share the results with... I walked to the other end of the building, showed the results to my Director of Finance, and he was excited by the results. Over the years, our needs for Caspio have evolved, and Caspio has continued to allow for more features, control, & power. No code, low code... it allows one to advance and not district your IT from other priorities.

Overall: My overall experience with Caspio and their customer service has been A+. My account manager has been with me from the beginning and has always replied to every message within one day. The technical support is always there to help and fix all of my problems without hesitation. The users of my database (Ages: 40-70) never complain, everything is easy to manage and they love the Membership Database and how pretty and manageable it is.

Pros: What I like most about Caspio is that you do not need to be a master in code development in order to build a database online. The click and go step by step process is very easy to use. Also, implementing within WordPress or other applications is very easy to do. The How-to Videos are an excellent way to learn to use the product. The formulas within the tables allow you to be more diverse with your structure. I can't name just ONE thing, I love many!

Cons: When I first purchased Caspio in 2016, I was not able to export in PDF, with their updates that is now possible, but my only issue is in order to use you have to have the level of Caspio, which will cost more money. The good thing is if you want a change submit a request, 9 times out of 10 they will update and include with their next release.

Reasons for Choosing Caspio: I did not have to have coding experience and the customer service and technical support was A+.

Reasons for Switching to Caspio: The developer moved and I needed something easy to use I could follow.

Overall: I've now been using Caspio for over 12years and have to say that, as a company, they've matured over that time. Customer support is definitely above average.

Pros: Speed of project development from idea to deployment is, for me, the number one attraction as a Caspio developer. You can try things out for real very quickly and ask clients for their thoughts/opinions as you go along. Caspio's low-code platform makes it possible for someone to provide robust, mission critical data-driven systems without having a background in coding.

Cons: I have very few issues with using Caspio and any that I have are either minor - or get resolved quickly.

Reasons for Switching to Caspio: At the time of switching, Alpha 5 couldn't offer what I needed it to do. It was (and probably still is) a good piece of software. I've stuck with Caspio as it was a better fit for me.

Overall: It's a great company with some exceptional people.

Pros: The software is relatively easy to use, but you must make a commitment to learn it. The great news is that if you aren't a programmer they have a great Managed Application Services Team that will do the work for you. The software has enabled our company to rapidly create solutions and integrate data that was previously stored in various spreadsheets and databases. We are connecting data that we never thought possible. Thanks Caspio!

Cons: Nothing. We have enjoyed the platform and the support has been great.

Alternatives Considered: Knack Business, HubSpot CRM and Salesforce Marketing Cloud

Reasons for Choosing Caspio: The experience with the people.

Overall: We were able to work with the project management team to build a productivity, waste, and uptime reporting tool that streamlined our process and cut many labor hours out of each week.

Pros: The software is web based, so you can reach it anywhere.

Cons: If internet is down, the software is not usable.

Reasons for Choosing Caspio: We have been using Caspio products for the past several years, and have had good luck with customer service and project building projects with Caspio.

Reasons for Switching to Caspio: Ease of operation, and streamlined the time required to do the calculations.

Overall: For more than three years with Caspio we don't have a major complaint in any area. I would give six stars for the support. Often we need urgent support while we are working from different time zones, there is always someone (real human not a bot) standby to answer our urgent questions. Regarding features, Caspio always keeps us exciting with their regular updates and new out-of-the-box features.

Pros: Features: Caspio has almost everything we require to complete business solution applications. Pricing Model: Clear and competitive pricing model. There are even more plans released lately. Support: Superb! Always someone's there, in the online support section. All tickets are handled in a short time. Respect user privacy, asking for permission before the support gets in the sensitive area with the "User Login Support".

Cons: Options for style and GUI. They are too plain (even they look professional) and simple, not bad but not so fancy. This is the comment from users. However, it's customizable but required extra work.

Overall: I have found that the team at Caspio and the application builder itself are rock solid. Extremely reliable, willing to help with the very small issues that have come up. I could not ask to work with a better organization.

Pros: It is so quick and easy to build data entry forms, surveys and reporting. Many of the applications I use take less than an hour to build from completion of planning to putting in use by our team at the warehouse.

Cons: There are little things that you need some programming help with, like column justification in reports or adding colors, but they are minor and the support is out there to help the "non-programmer" get the job done.

Reasons for Choosing Caspio: We looked at a number of different application builders and chose Caspio for the value, cost and features. When you have a large number of users and need to put the completed applications into there hands quickly, I don't think there is any other application out there that competes.

Overall: Quick "basic" web app and form creation.

Pros: Tough review because I like Caspio. And the support is generally pretty good. Basic apps and workflows are pretty easy and intuitive.

Cons: The No Code Needed is very misleading. Most workflows and apps I have built or needed required some functionality that had to be "custom coded" with javascript. There was no out of the box option for some database/app functions I thought would be standard. If you look at the support forums there are a lot of people stuck needing special code written to make it do what they need: https://forums.caspio.com/forum/49-caspio-javascript-solutions/ And calls into tech support often ended with "you will have to have some custom code written to accomplish that" for a fee. If you are a Javascript guru, you will be much better off. But the friendly pictures on their website of small business owners touting no code I'm not sure is a reality for most. If you are going to use it I would recommend the pro level because the costs add up after you use 5 data pages. Other seemingly basic options also come at a cost. To be able to select previously uploaded files in a report to download them was an additional feature. I think its more for businesses with some tech staff that needs out of the box apps built but then they can code to tweak. Average Joe, not so much.