# Caspio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Caspio the right CRM solution for you? Explore 249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137206/Caspio/reviews --- Caspio 4.6 (249) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Reviews of Caspio Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews RJ Regan J Monitoring and EvaluationNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It has made a huge impact on our ability to increase monitoring and evaluation of our services, capture and analyse data and produce reports for internal quality management, as well as donor reports.“ June 17, 2025 MT Melissa T Environmental, Health, and Safety Coordinator IIConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “One major drawback has been the training resources. While the training sessions themselves are informative and helpful, I was disappointed that there’s no option to download the individual sessions for offline reference.“ July 3, 2025 MT Melissa T Environmental, Health, and Safety Coordinator IIConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “We were able to organize and store detailed information on individual units, linking technical specifications, service history, and images within a clean relational database model.“ July 3, 2025 AD Aleem Ullah D IT ManagerChemicals, 51 - 200 employeesUsed the software for: More than 2 years. “Limited design flexibility, higher cost at scale, some learning curve, and fewer advanced dev tools.“ June 17, 2025 SV Sarita V DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I have implemented and automated many processes, procedures and responsibilities for my customers using Caspio's features, including task management and triggered actions.“ August 28, 2025 CB Cameron B Program ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Complex SQL views are difficult to set up and can't perform some sql statements are unavailable. “ September 20, 2025 DB Durand B Parts ManagerWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Caspio has enabled me to build functional and efficient applications that genuinely streamline my workload — and I can do it without writing complex code.“ July 23, 2025 ES Eslam S Head of ITEducation Management, 201 - 500 employeesUsed the software for: More than 2 years. “Difficult customizations, can't add code or more design feature.“ June 16, 2025 ## Showing most helpful reviews Showing 1-25 of 249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel F. Marketing & Comms Team Leader Hospital & Health Care Used the software for: 6-12 months ### "High Feature Low-Code SAS" June 11, 2020 5.0 After trialing a large number of low-code software, this option was a clear winner due to the customizability of apps and compatibility with wordpress. Pros Fully featured software. Rock-solid infrastructure. There is few things that we have found can't be done with capsio. Any additional features can be custom developed. Unlimited users, unlimited tables. Dataviews can be purchased cheaply. Specialists also provide very helpful 24/7 live chat support. Cons Storing 10,000+ of photos inside the apps can become a bit expensive. Alternatives considered [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)[Kissflow](https://www.capterra.com/p/149470/KiSSFLOW/) Reason for choosing Caspio Features, security, reliability, industry leadership. Review Source JW Jerry W. Business Intelligence Architect Information Services Used the software for: 2+ years ### "Caspio remains a solid platform after 5 years!" June 17, 2025 5.0 The overall experience has been great. We would rank Caspio as a top 5 vendor that we utilize to build and support small business apps. Pros The platform has been very reliable and stable. It allows for rapid application development and proof of concepts. Cons Issues with Caspio have been very very minor and I'm really not comfortable pointing out or digging for something to not like, but if there is one thing, the marketplace and barcode scanner POC that cost a lot of money, did not work as expected and getting support for it meant I would have had to engage professional services and pay even more. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Caspio During the trial, we were able to build a POC with minimal outside support Switched from [Spyder](https://www.capterra.com/p/235569/Spyder/)[Django](https://www.capterra.com/p/234557/Django/) Caspio was able to deliver similar results for our needs and host. Review Source Response from Caspio June 18, 2025 We’re glad to hear Caspio has remained a reliable solution for your app development over the years. Thank you for the honest input about the marketplace and barcode scanner, your experience helps us identify where we can improve. CR Christine R. Owner Individual & Family Services Used the software for: Less than 6 months ### "Caspio not living up to their agreement" May 26, 2022 1.0 Pros They have unlimited users HIPAA compliant Cons We got a contract with Caspio to move our auditing program to their program. We gave them the current system we use and all the bells and whistles we currently have they said they can do it and that it should be completed within a couple months. The program is not complete yet. They are claiming we changed what we wanted when we did not and they currently have the google sheet which has all the coding we want except for the auto emails and texts to personnel. They are trying to charge us more now to do what they already agreed to do and they will not return our money. Do not use them at all please!!! Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/) Reason for choosing Caspio User-friendly but does not allow for unlimited users. Review Source Response from Caspio June 8, 2022 Thank you for sharing your feedback, Christine. I'm sorry that we didn't meet your standards, but the signed agreement clearly states that the estimate provided is "subject to change for a variety of reasons including changes to the scope, and as details are discovered during the process." Since signing up with us last Feb, we've held weekly meetings with your company to review the scope and requirements of your project. Your project scope has changed on 3 occasions and this has led to an increase in the number of development hours required. We have emails, call recordings, and signed proposals, including from the CEO of your company, agreeing to the proposal and the scope included. Finally, in response to your comment: "User-friendly but does not allow for unlimited users". Caspio is proud to be the only no-code/low-code company that offers unlimited app users for its customers. Nevertheless, we'll consider this as feedback as we continuously improve our onboarding experience. SC Stephen C. Information and Systems Manager Education Management Used the software for: 2+ years ### "Very flexible low code solution" December 10, 2025 5.0 Been using Caspio for arounds 6 years within the business, created various solutions, support ticket platform, audit tools, reactive maintenance database. Support team are amazing, I can raise a ticket out of hours and get a response the same evening. Pros Very flexible solution, quick to deploy a form or survey. Branding and styling very simple. Support team accessible via chat and ticket system, very quick to respond with solutions and working examples. Regular updates to the platform with detailed videos showing new features. Cost effective solution for varied needs within an SME Cons Not being able to send file attachments when sending an email based on a triggered action, hopefully this might change soon. Review Source Response from Caspio December 12, 2025 Thanks for sharing your experience, Stephen! It's great to hear that Caspio has been working well for you over the past 6 years and that you've built multiple solutions for your organization. We're especially pleased that our support team has been able to respond so quickly to your needs. We appreciate your feedback about file attachments when sending an email from a triggered action. We'll make sure this is shared with our product team as we continue to improve the platform. RJ Regan J. Monitoring and Evaluation Non-Profit Organization Management Used the software for: 2+ years ### "Nonprofit User of Caspio" June 17, 2025 5.0 Excellent service. Excellent staff and customer support. Very helpful. Offer an NGO discount to non-profit users. Easy to use product. Extremely flexible and easy to change. Pros It is very easy to use, and has a relatively simple learning curve. It is flexible for different use cases. It has made a huge impact on our ability to increase monitoring and evaluation of our services, capture and analyse data and produce reports for internal quality management, as well as donor reports. The record level security functions allows us to be compliant with South African legislation about privacy and access to data. Previously we used multiple Excel spreadsheets. With Caspio, everything is in one place, accessible by all staff and easy to export and to link different tables and datapages. Cons It would be very nice if they gave non profit clients a larger NGO discount or more data pages in the package. The product is excellent. However, money is very tight these days. Having said that, the product is still the more affordable option when looking at similar products. Alternatives considered [Greenlight CRM](https://www.capterra.com/p/152888/Greenlight-CRM/) Reason for choosing Caspio Costing, Easy of use. Flexibility of use. Pricing structure (not priced per user). Range of features. Review Source Response from Caspio June 18, 2025 Thank you for sharing how Caspio has supported your nonprofit’s data management and compliance needs. We’re glad the platform is making a meaningful impact, and we appreciate your feedback on pricing for NGOs, it’s something we continue to review carefully. SV Simon V. IT SOLUTIONS MANAGER Logistics and Supply Chain Used the software for: 2+ years ### "Caspio a secret powerful App Builder" June 5, 2025 5.0 My experience with Caspio is very positive due to its ease of use, but this is further improved by the very positive and helpful support staff and the range of support documents and videos Pros The application builder very easy use, so the learning curve for new clients is very quick. The cost of the product is also very reasonable considering the power and functionality that it provides to the end user Cons Whilst Caspio are actively working on a new modern interface to the PaaS product some of the older wizard interface screens are a little limiting in terms of what you can see on the screen even when using a large monitor, but this is a very small point compared to its overall power Alternatives considered [Microsoft Power Apps](https://www.capterra.com/p/228526/Microsoft-Power-Apps/) Reason for choosing Caspio Application functionality, Cost and easy of use & unlimted end user with no additional cost Review Source Response from Caspio June 11, 2025 Thank you for your feedback. We’re glad Caspio’s ease of use, strong functionality, and pricing have worked well for you. We appreciate your comment on the legacy interface. More improvements are underway. And thank you for recognizing our support team! AD Alex D. Data Management Hospital & Health Care Used the software for: 2+ years ### " Overall Experience with Caspio" June 10, 2025 5.0 Caspio delivers a powerful no-code platform that enables non-technical users to build custom, database-driven web applications. The drag-and-drop tools, built-in database, and robust form/report creation tools make it especially valuable for business teams that want to digitise workflows or manage data without waiting on IT. We appreciate how Caspio shortens development time, reduces dependency on external software developers, and allows rapid prototyping and iteration. Pros Beginner-friendly. If you want to build your company's database without coding, it's a good platform. We can create automation with a bit of learning and guidance. I appreciate that they offer readily available training courses on YouTube, and their support team is fantastic. Cons Pricing is considerable for small businesses. Limited UI customisation without having a person to do the CSS/JavaScript. Unable to integrate easily with AI. Their in-house AI is limited to per record at the moment, unable to be used to analyse and critique a group of data. Switched from [Knack](https://www.capterra.com/p/151003/Knack/) Was not able to handle the complex relationship Review Source Response from Caspio June 12, 2025 Thank you for your thoughtful review. We’re glad to hear Caspio has empowered your team to build applications quickly and without code. We appreciate your recognition of our training resources, support team, and the value our platform brings in streamlining development. Your feedback on pricing, customization, and AI capabilities is noted and aligns with areas we’re actively enhancing to deliver even greater value for all users. Thanks for choosing Caspio as your no-code partner. CP Cian P. IT and Facilities Director Hospital & Health Care Used the software for: 1-2 years ### "Caspio - very powerful platform with great balance of cost / features / support" May 27, 2025 5.0 Overall, it's been great. I don't believe we'd be able to find a more effective solution for the app that we've built on the platform. Balance of cost, platform performance, level of support and features is unparalleled. Pros The flexibility of the platform, and the support offered are generally outstanding. The customer success team are generally very attentive, and the support team are normally always quick to respond, and very helpful to provide examples on how to implement solutions to specific problems - they are always quick to understand the problem and offer suggestions. The platform performance is great, and it is very flexible - not having any limitation on number of users for the portal I've built is great and a differentiator of Caspio. Also I think generally it is quite competitively priced. Cons There are a few features I'd like as standard which aren't in my plan, but it is easy find work-arounds as the platform is so flexible. I couldn't find a Caspio standard way to make a menu for my app, but it was easy find some code to do that - incorporating other HTML code into Caspio is very easy and makes it a very powerful platform. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Tadabase](https://www.capterra.com/p/176871/Tadabase/) Reason for choosing Caspio More powerful features and scalability, and ability to have unlimited client users. Review Source Response from Caspio May 28, 2025 Thank you for your review. We appreciate your feedback regarding menus. Please note that there is a built-in menu builder in our new Flex environment. MT Melissa T. Environmental, Health, and Safety Coordinator II Consumer Goods Used the software for: 1-2 years ### "Great Support and Usability, With Some Room for Improvement" July 3, 2025 4.0 We chose Caspio after planning our forms in Excel, and transferring the structure over was relatively smooth—especially with the help of Caspio’s excellent technical support. The individual training sessions were incredibly helpful during the setup phase and made the learning curve more manageable, even for someone who hadn’t done any coding in a while. Writing formulas and displaying information was fairly straightforward when working with simple variables. However, more complex formulas tended to throw errors more easily, which required trial and error or additional help to resolve. Uploading spreadsheets from Excel into the platform was seamless. That said, updating or maintaining those sheets later on was a bit trickier and less intuitive. One of the big wins for us was embedding our form directly on our website—it worked without any trouble. Our sales team uses this form daily, and it’s become an essential part of their workflow. We also successfully built a user interface for login and password access. Caspio provided the flexibility and tools we needed to make that work securely and effectively. Pros One of the standout features we leveraged in Caspio was its ability to create a structured database of related tables. We were able to organize and store detailed information on individual units, linking technical specifications, service history, and images within a clean relational database model. Using Caspio’s tools, we pulled data from these tables to automatically generate a two-page document for each unit. These documents included both pictures and detailed technical information—everything from serial numbers to service intervals—formatted in a way that was clear and professional. This was incredibly useful for internal reference and external communication with clients. The automation behind this feature saved our team countless hours of manual work and ensured that the data presented was always up-to-date. It really demonstrated the strength of Caspio’s backend structure and its ability to turn stored data into usable, client-facing output. Cons One major drawback has been the training resources. While the training sessions themselves are informative and helpful, I was disappointed that there’s no option to download the individual sessions for offline reference. Even more frustrating, the links to those sessions were removed after some time, making it difficult to revisit key content when I needed a refresher. For a platform that emphasizes learning and user empowerment, this felt like a missed opportunity. Review Source Response from Caspio July 7, 2025 Appreciate the detailed feedback. It's great to hear how Caspio helped streamline your document automation and internal workflows. Noted on the training resources, we’re always looking for ways to improve access and usability. VB Van B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "The sandbox for application design" July 9, 2025 5.0 This sounds crazy, but my business would be a shell of what it is today if I didn't have Caspio. I first purchased Caspio when hopes of managing our customer data, but quickly discovered I could build out beautiful reports and queries and place them on my public website. I designed tons of analytics around our workforce, which ultimately lead to our organization receiving numerous grants, resulting in rapid growth. I imagine all the staff at Caspio know me by name simply because of how many chats I've opened, and they all probably cringe when they see my name pop up... but they've always been so nice and helpful to me. They always take the time to help me find a solution, or point me in the right direction, and have even come up with custom solutions and workflows to address our never ending demand for data. Pros Caspio is the ultimate application designing software for individuals who love a "sandbox" feel when building out. The program can be as simple, or as complex as you chose to make it. Basic functions, such as generating a report or query, can be done in minutes. However, where it excels is with the sandbox feel I mentioned at the beginning. Caspio is not a linear program, meaning there are multiple ways to solve the same issue, which allows you to customize your builds to your exact needs. Let's say I want to create a database of new customer contacts. I can create a submission form for the customer, which auto-inputs their record in my Caspio table (database). I could even auto-assign this customer to one of my staff based on the customer zip code. My staff receives an email of a new customer lead, and maybe I want an auto follow up email to the staff if they haven't contacted them in 3 days. I could go more advanced and make a scheduled task that says "If staff haven't contacted the new customer with-in 7 days, put a mark against my staff, and re-assign the customer to a new staff." Or, take it a step further - Auto send the customer a coupon code, or a form where they select who they want to work with. The possibilities are endless - whatever you can imagine, you can create. I am constantly reworking applications that I build 5+ years ago, thinking of new ways to make them even better. I've been using this software daily for over 10 years, and I've never once encountered a database challenge that I can't solve with Caspio. Granted, sometimes the solutions really require you to think outside by box, but the fact that this option is even there is what keeps me a faithful Caspio user. I've tried other database software's, and they all have a very guided and limited feel to them. While some people will gravitate to this type of approach, I tend to stray away from it, because I love knowing that I can always come up with a solution to my problem. Cons Caspio subscriptions come with 2 frameworks - The original Bridge framework, and the newly release Flex framework. Bridge is incredibly powerful, but the public facing interface can feel a bit dated and clunky. As I mentioned before, you can solve any issue you encounter. I've created new interfaces over the years, and built some very beautiful styles, but it took effort. Flex on the other hand offers a stunning modern and beautiful interface, but it lacks the power of Bridge in its current iteration. Caspio is releasing frequent updates for Flex though, and I'm slowly finding myself migrating over to Flex because of how expedited the building process is. You can also integrate Bridge applications into Flex applications fairly easily, but the issue you'll encounter there is the public interface not perfectly aligning. Review Source Response from Caspio July 10, 2025 Thank you for the detailed review, Van. It's great to hear how you've been able to build creative and powerful solutions with Caspio over the years. We’re especially glad that the flexibility of the platform has supported your evolving workflows and helped drive meaningful impact for your organization. We also appreciate your honest feedback on the frameworks and interface, it's insights like these that help guide our ongoing improvements. HS Harpreet S. Operation system analyst Retail Used the software for: 2+ years ### "Caspio easy to learn and apply" January 9, 2025 5.0 I worked 3 yr almost now using caspio and it added extra feather to my skills. Also caspio solve lot of your problems. Pros Low or no code New flex feature for drag and drop Easy to learn Great customer support Cons Import not available based on trigger but it is available on schedule time. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Caspio Caspio is cheaper and easy to learn, no need to hire external developer Review Source ET Eric T. Director Financial Services Used the software for: 2+ years ### "Caspio - create powerful web applications with little to no coding." October 1, 2021 5.0 We collect data from a variety of customers and generate benchmarking analysis. We used Caspio to not only collect the data and manage the data process, but also have created a management backend to control our internal processed to create custom reports. The workflow capability automates a lot of work for us which has improved our productivity (for example, automatically sending status reports for review). Pros If you have a group of Access gurus, you can master Caspio. The applications allows you to take your database applications online very easily, but also provides a high degree of customization (using JavaScript, CSS, and HTML) to build full applications. We replaced manual, inefficient processes with online workflow-enabled applications in very little time. Cons There are very few features that I do NOT like. This is just a great application and we have used it to automate our remote processes, collecting data online and the management portals to run our business. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Using Access was fine for the data analysis portion of our business, but we still needed to have data collection and management capabilities, which were manual processes. By using Caspio, we were able to automate those processes and create a professional web portal for our clients. Review Source Response from Caspio December 15, 2021 Hi Eric! Thank you so much for taking the time to review us. We're happy to hear that you've significantly improved your productivity with Caspio. If you have any features you want us to include in the next releases, feel free to add it to our Ideabox: https://casp.io/3rd0tmK CS Chris S. Engineer Construction Used the software for: 1-2 years ### "Nearly impossible to cancel subscription" February 18, 2022 3.0 For the first few months, when I solely utilized the features. Pros It's very fast to deploy. If all your doing is entering forms and displaying that data without much customization to the styling or format, it works decently. Cons The platform is much more limited than they would make you think via the marketing. The majority of features I wanted to implement required workarounds that caused a lot of issues with CSS and javascript conflicting with other parts of websites. After spending close to 100 hundreds trying to get workarounds functioning properly I decided to attempt to cancel the subscription, and then was told that they would not stop the recurring billing due to their terms which is not very obvious when signing up. Overall I would not recommend utilizing this product really at all, not because it's not functional, but because the company policies and management is terrible. Alternatives considered [Knack](https://www.capterra.com/p/151003/Knack/)[kintone](https://www.capterra.com/p/143607/kintone/) Reason for choosing Caspio Mainly capabilities and pricing. It was cheaper than other alternates and it could be whitelabeled. Review Source Response from Caspio May 3, 2022 Hi Chris! We hold our team to the highest standards and regret that we didn't meet those expectations. We try to be as transparent as we can about our cancellation policies. We'll consider this feedback as we continuously try to improve the evaluation process for new users. Thank you for taking the time to share your feedback. NT Nicolas T. Program Manager II Computer Software Used the software for: 1-2 years ### "Great company, product and employees " August 12, 2025 5.0 Our overall experience with Caspio has been positive, it’s an excellent tool for building applications without too much coding. It gave us the necessary tools to be able to work properly and safely. Pros Caspio allowed us, thanks to its automation feature, to save a large number of hours of manual work. With Caspio we feel comfortable with all its features. Personally, I find it a solution I could call all-in-one. Cons The customization of its user interface is limited and its integration with AI is difficult, which can be frustrating when you want to adapt it more to your needs. It would be great if it offered more flexibility and smoother AI connectivity to really take advantage of its full potential. Review Source Response from Caspio August 13, 2025 Thank you for sharing your experience, Nicolas. We are glad to hear Caspio has helped save time and supported your application building needs. We understand your feedback on customization and AI integration. Our Flex framework addresses many customization needs and allows for modern application look and feel. We are also fully committed to expanding AI capabilities, and with our near-monthly updates, we consistently include enhancements in this area. MM Mark M. Founder and Systems Developer Computer Software Used the software for: 2+ years ### "Caspio - High Quality, Low Code!" July 9, 2025 5.0 Really, genuinely, excellent. My Customer Success Manager, in particular, has been exceptional, over a number of years and each version of the product brings useful features Pros Caspio isn't just about product. It's about the people who work there too. I've been a customer since 2012 and have been consistently impressed with the product offering and the support. Cons For a while, there was no way to pay in GBP, only dollars. This was a frustration but I understand this has changed. Review Source Response from Caspio July 10, 2025 Thanks for being a long-time customer, Mark. We're glad to hear that both the product and the people behind it have made a lasting impact. It's great to know your Customer Success Manager has been consistently helpful over the years. We also appreciate your note on the currency issue and are happy it's been addressed. PC Paul C. Continuous Improvement Management Health, Wellness and Fitness Used the software for: 1-2 years ### "Caspio review. " June 5, 2025 4.0 Caspio’s been a big help for us. It’s made it easier to build what we need without relying on outside developers. It’s not perfect, but the benefits definitely outweigh the downsides. Pros Caspio has really changed the way we work. It's easy to use, even without much tech knowledge, and it’s saved us loads of time by helping us move things online. The customer support is great too – quick to respond and always helpful when we get stuck or have new ideas. Cons Some parts of it feel a bit outdated, and a few features take a while to figure out. It can also get a bit pricey if you need more users or extras. Review Source Response from Caspio July 11, 2025 Thanks for sharing your experience, Paul. Great to hear Caspio has helped streamline your work and saved time. We appreciate your input on the pricing and features and will keep that in mind as we continue to improve. JD Jan D. Lecturer Education Management Used the software for: 2+ years ### "No-fuss database" September 24, 2025 5.0 Apart from the aesthetic aspect, the system is very easy to manage and allows you to easily modify data pages without having to rewrite long code. What's more, having everything online means you don't have to worry about updates. Pros I have been able to set up a system that allows me to monitor students' work progress. And students can display the information I choose about their progress in the training programme. Cons Furthermore, the formatting is not very attractive. There are no animations or attractive formatting. Tabular data pages could be more dynamic. For example, information could be displayed in pop-ups. The occasional slowness of the system. Review Source Response from Caspio September 29, 2025 Thank you for sharing your experience, Jan. It’s great to hear how Caspio helps you track student progress and manage data with ease. We also appreciate your feedback on formatting and performance, which helps us improve further. AO Andrew O. Sales Application Engineer DTS Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Great Product" July 3, 2025 5.0 Fun experience that allows me to provide so much to the customer there is always some feature that I am discovering and including in my work. Pros Its like all the workbooks I write for myself but in a format, I feel better about sending to our customers Cons Lacks the prompts like you find in excel but the support was always there to help me through any issues Review Source Response from Caspio July 7, 2025 Glad to hear Caspio is helping you deliver polished work to your customers and that you're finding new features to support your projects. Thanks for highlighting the role of our support team too. UM Ubaldo M. Engineer Design Used the software for: 2+ years ### "CASPIO for small office applications" August 22, 2022 5.0 I am overall pleased as a database platform. It has allowed me to develop applications that are being used daily by two small offices. Like any development, there are always bugs that I need to work out due to my mistakes, as CASPIO has proven to be fairly stable. When I have encountered issues that are not my fault and come from CASPIO, the ticket system has helped resolved. Currently, I only have one ticket and feedback is that bug was found and will be fixed in coming release or so. This is a minor bug dealing with formatting of tables, hence able to wait. Pros I like that this is a low code platform, but with the right experience and level are able to take advantage of building blocks like HTLM where script can be merged. This really expands the capabilities of some basic applications. For example, I am able put in CSS and Javascript to provide access and provide buttons to the the correct members. Overall, CASPIO is simple to understand as it relates Table data to a Datapage. Cons It is a bit pricy and the biggest issue I have is data storage. As a database it is great, although it has a limit in records that I think is low compared to price. But this data records can be overcome and if need pass on the cost. But the data file storage is very limited. This reduces my capability in being able to provide my customer with applications that also manage their documents. I had the need to use other solutions for data storage since my customer needs to upload files for their clients and would quickly run to the limit of 10GB. One important think to consider is my business case where my clients require retention of data for at least 7 years. If they use 5 or around that GB per year, the 10GB will not hold and buying more from CASPIO is expensive. Note: similar to this is the SMS but not to the degree of data storage. For SMS, I have opted to integrate with Twilio as the overall price for number of SMS made more sense. Reason for choosing Caspio Found it more aligned to the database control style I was seeking while also providing deployment capabilities that were good fit. Review Source Response from Caspio August 26, 2022 Hi Ubaldo! Thank you so much for taking the time to share your feedback. We'll make sure to pass your feedback as a valid suggestion to the concerned team to make positive changes. KC Keith C. Systems Developer Construction Used the software for: 2+ years ### "They care about money - not customers." February 1, 2023 2.0 I wish we never started with Caspio. Outdated calendars, charts, other data pages. App Extensions are a pay wall for features that should be standard. No data usage reports, unless you pay. They advertise no code, but show pages and charts on their blogs with custom coding. Pros It is easy for basic forms and database management. Things like quick contact forms and newsletter sign ups would be ideal. Anything somewhat complex will definitely require custom coding. Cons A lot of promises that are rarely delivered. This is not a no code platform. You need to have a real developer on the team if you want to produce good applications. The Sales and Accounting is sketchy, the Account Success Managers are sketchy... the best part is the live support. Everything else is below par. They do not update their standard features and they increase prices all the time. Review Source JH Joseph H. History Volunteer for Royal Canadian Mounted Police (RCMP) Law Enforcement Used the software for: 2+ years ### "A Canadian pleasure to receive Caspio's help, service, security & support" January 7, 2020 5.0 My overall experience with Caspio has been absolutely wonderful and extremely favourable, and I would never consider leaving Caspio except that if the cost of maintaining my table was too costly for me. I am very, very proud of how Caspio has been able to tailor my table needs to the precise and exact style of what I want, and what I want my clients to learn from exploring the table. My table is modern, accurate, colourful, precise and as I have said I am very proud of it. I am also very conformable about the high level of security which Caspio Bridge provides for my table. Security of my table is very important to me. Thank you. Pros First, I am extremely pleased with the affordable cost of Caspio Bridge provided to me by Caspio which allows me to continue my historical research and record my work on a table which is open to all of Canada as well as the whole world. I am a senior citizen with a limited income so the cost is very important to me. Secondly, I sincerely appreciate the dependability of Caspio Bridge because my table has never failed my thousands of clients. Since I first started with Caspio many years ago, my table has never failed. Thirdly, I value the dependability of Caspio Bridge support including the expertise of \[SENSITIVE CONTENT HIDDEN\] who have the ability, knowledge and skills to improve the performance of my table. I am amazed how technicians including \[SENSITIVE CONTENT HIDDEN\] are able to resolve every little glitch which I encounter. I am very appreciative of their service, professionalism, and friendship. Cons I can only think of one issue, and that is the complexity of the 'styles'. This is one area that I always need help with as the learning curve about 'styles' is too steep for me. In the case orf 'styles' I always ask for and receive help from Caspio, and I thank you. Reason for choosing Caspio None Review Source GS Gordon S. Director of Research Higher Education Used the software for: 2+ years ### "Extremely Useful Resource" November 13, 2019 5.0 We use Caspio to help distribute data, to inform stakeholders, to allow users to narrow results and answer their questions, and to hopefully allow for a stronger understanding of what we do (our business plan) and how we do that (our business model). Ultimately, as a public research university's academic program, we need to provide transparency and accountability. Pros Ease of use, ability to develop skills within and while using the software. Online tutorials (including YouTube videos/projects) are very helpful. Cons Some of the definitions for associations between fields (e.g., cascading listbox...) can at first leave a new user uncertain about how the form or data-page will function. Reason for choosing Caspio About 8 or 9 years ago I noticed in fine print, beneath an image of a database and infographic in an online newspaper article, the words "Powered by Caspio." There was also a link to the database. To build something that would provide data to the public or other stakeholders akin to this database, I was told by my IT team that my project would take them weeks to build. With higher priorities, my project would not be addressed in less than 1 year's time. So I went to look at Caspio again. For $35 I was then able to have something like 5 data-pages. In 5 minutes time I had the license, and in 30 minutes time I had uploaded my data from Excel, and had built a Query & Report environment that was on the internet for anyone I wanted to share the results with... I walked to the other end of the building, showed the results to my Director of Finance, and he was excited by the results. Over the years, our needs for Caspio have evolved, and Caspio has continued to allow for more features, control, & power. No code, low code... it allows one to advance and not district your IT from other priorities. Review Source VR Verified Reviewer Architect Renewables & Environment Used the software for: Less than 6 months ### "Do NOT purchase unless you’re absolutely sure it’s right for your needs " October 7, 2022 2.0 I started using Caspio because it was advertised as easy to use by non developers. So I began trying to build my multi-select search form, and as a pretty tech savvy person, I wasn’t at all able to get the interface to do what I needed. So I hired a developer to finish it. Fast forward 4 months as I’ve been paying $150 monthly to build the app and my developer tells me Caspio just doesn’t have the functionality to build the multi-select form the way I need. So I contact customer support to let them know I can’t get what I need from their software. They tell me I can’t cancel before the year is up and demand that I either pay the remaining monthly fee for the year ($1200) or pay $15 a month for a maximum of 3 months to suspend the service, and then pay the remaining $150 monthly fee for the remainder of the year. This is an extremely predatory subscription practice! I couldn’t use the product as advertised and they’re entitled to a years worth of subscription fees regardless or whether I can even use it?? Pros There was nothing I liked about this software. Cons Wasn’t able to creat a multi-select form with queries carried over into the next search. Is not usable by a non developer. Interface is clunky and looks outdated. Reason for choosing Caspio It was advertised as easy to use for non developers. Review Source Response from Caspio July 18, 2023 Thank you for your feedback. We apologize for any inconvenience you may have experienced. We are committed to maintaining transparency in our pricing and continuously improving our software based on valuable user feedback. We appreciate your input and will carefully review your case. If you require any further assistance, please don't hesitate to reach out to our support team. Jill H. Program Coordinator Education Management Used the software for: 1-2 years ### "Low code development at your finger tips" June 21, 2022 4.0 They have been fantastic to work with overall. There was a simple inventory automation we wanted that didn't seem as easy to implement as it should have been but their support team worked with us for several months until it was programmed and working they way we wanted. Pros Caspio is incredibly easy to use. You can setup forms, websites and applications with little or no code experience. Their customer support is top notch when you need help (if you are on a paid plan). Cons There are some simple tasks I would like to complete that just aren't available options. I think as Caspio continues to update their platform we will see more but sometimes it is limited if you have a something specific you are looking to deploy. Review Source Response from Caspio June 24, 2022 Hi Jill! Thank you so much for taking the time to review us. BB Brenda B. Web Developer Non-Profit Organization Management Used the software for: 2+ years ### "Building Databases Made Easy" June 29, 2020 5.0 My overall experience with Caspio and their customer service has been A+. My account manager has been with me from the beginning and has always replied to every message within one day. The technical support is always there to help and fix all of my problems without hesitation. The users of my database (Ages: 40-70) never complain, everything is easy to manage and they love the Membership Database and how pretty and manageable it is. Pros What I like most about Caspio is that you do not need to be a master in code development in order to build a database online. The click and go step by step process is very easy to use. Also, implementing within WordPress or other applications is very easy to do. The How-to Videos are an excellent way to learn to use the product. The formulas within the tables allow you to be more diverse with your structure. I can't name just ONE thing, I love many! Cons When I first purchased Caspio in 2016, I was not able to export in PDF, with their updates that is now possible, but my only issue is in order to use you have to have the level of Caspio, which will cost more money. The good thing is if you want a change submit a request, 9 times out of 10 they will update and include with their next release. Reason for choosing Caspio I did not have to have coding experience and the customer service and technical support was A+. 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