# Best eDesk Alternatives 2026 | Capterra

> Looking for alternatives to eDesk? Find out how eDesk stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives

---

# Alternatives to eDesk

[4.4 (71)](https://www.capterra.com/p/137210/xSellco-Helpdesk/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/137210/xSellco-Helpdesk/)

Tabset anchor

## Top eDesk Alternatives

eDesk

* * *

Starting from:

$0/Per Month

Pricing Model:

Usage Based

* * *

Overall Rating:

[4.4 (71)](https://www.capterra.com/p/137210/xSellco-Helpdesk/reviews/)

Ease of Use

4.4

Customer Service

4.4

Features

4.2

Value for Money

4.1

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4080)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$69/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.2 (992)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of Use

4.0

Customer Service

4.0

Features

4.3

Value for Money

4.2

Tabset anchor

All eDesk Alternatives

At a Glance

Top Alternatives for eDesk

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Salesforce Sales Cloud](#product_8c7f8bf5-dbf6-47ee-9df7-a6d200b64092)

Tabset anchor

by Zoho

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Compare

Tabset anchor

by Salesforce

[4.4 (18785)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Spend less time digging through spreadsheets and more time selling. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Compare

Tabset anchor

by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

by QualityUnit

[4.7 (1787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Compare

Tabset anchor

by Freshworks

[4.5 (3439)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by Zoho

[4.7 (1421)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

Compare

Tabset anchor

by Text

[4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

Compare

Tabset anchor

by HubSpot

[4.4 (190)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

Compare

Tabset anchor

by Yonyx

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT. [Learn more about Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)

Compare

Tabset anchor

## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1724)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Compare

Tabset anchor

## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

Compare

Tabset anchor

## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

Compare

Software Found In

-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [eCommerce Software](https://www.capterra.com/ecommerce-software/)
-   [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)