ScholarChip

ScholarChip


4 / 5
25 reviews

Who Uses This Software?

We focus on the Education sector, both K-12 and Higher Ed. We deliver the essential operational & security support that schools must have to successfully fulfill their academic mission.


Average Ratings

25 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Visitor Management Station & Professional Visitor Management Data Subscript
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ScholarChip
  • www.scholarchip.com/
  • Founded 2000
  • United States

About ScholarChip

Our Visitor Management is a unified component of our School Safety and Accountability System, it integrates with Student Information Systems to manage student pick-up and custodial issues. Our expertise in providing smart ID card automation to schools allows our Visitor Management service to read school credentials and issue smart tokens to frequent visitors. We know that no two schools operate a like, for flexibility our visitor service is available is several software and hardware formats.


ScholarChip Features

  • Alerts/Notifications
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watch List

ScholarChip Reviews Recently Reviewed!


Capterra loader

Great Product for Student Checkin and Visitor Management

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have 2 student check in kiosks on wheels in our main office used for tardy students. We are a K-12 school and do not use buses and kids come from all over, so we have mornings where the tardy check-ins were really tough to get through before the kiosks. Now with the kiosks, the students line up, tap their id or key fob, grab their tardy slip and go to class. A traditional check in system would not have worked for us, but this works perfectly! The kids like they get to check in with a robot!

We also use the visitor management system and it is really easy for the visitors to check in.

Cons: At times, the kiosks fail and we have to reboot. The online tool to check the status of students and see visitors or clear them from matched offenders is a little confusing. There are too many menus and the overall back end system needs a face-lift. Most of the help links don't work either. For the most part, once you learn it, you don't really need the help documents.

Overall: There costumer service is amazing. They are always there when you need them. I have called one of the reps on a few occasions by mistake, not knowing I needed to call the helpdesk and he has always been super helpful. The helpdesk is great too. They will troubleshoot with you and get your issue resolved fast. They are also super fast in sending your supplies off when running low and in need of a quick shipment. Overall, I really like this company and hope they continue to grow!

Visitor Management

Jan 04, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the ease of use. We went from hand written visitor badges, which would could not track who and when people were on campus, to ScholarChip. It's nice to be able to remotely look to see who is on campus and the purpose for being on campus.

Cons: We initially had difficulty with the drop down menus. They were changed to suite our needs and mysteriously they were changed back to the initial settings with the addition of other options. I think it's straightened out now.

Overall: Overall we are extremely pleased with the system. We have had limited negative feedback from new visitors. Some individuals are hesitant to provide their ID; however, once explained it's for the safety of our students they often seem understanding to the visitor management policy.

Good Program

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it immediately lets us know who is a possible offender. It is good to know who is in my school to protect our students.

Cons: It is slower this year than last to print the Stickers for the visitors.

Overall: It is great to have the check in so we know what parents show up for which meetings. We keep track of Ancillary services and hours provided to our students.

Scholarchip at Center Moriches

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a great tool to examine all Vistors that get checked in within our school. It keeps our security and technology staff engaged in the safety of our school.

Cons: Should add criminal history outside of sexual offenses

Overall: Awesome and look forward to further advances

ScholarChip Review

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use on the POS. My students do not have a problem scanning in or using the keypad.

It is very easy to pull reports from the website.

Cons: It can be slow at times. The POS has frozen during service.

Overall: I enjoy the program and it is easy to use.

My useage

Jan 11, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Once you decide which report you want to access all the information is right there at your fingertip.

Cons: Too many times I go on and it is shut down for some reason or another.

Overall: My experience it was much better than obtaining all my information on individual cash register tapes

ScholarChip at the High School

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program has so many options, it can be adapted to almost any school, business, etc.

Cons: There are so many options, it can get confusing if you are not fluent in the program functions.

Overall: It has simplified things and made what used to be a hard copy is now digital.

Scholarchip experience

Jan 11, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that the interface isn't constantly changing. Things are where they have always been and I don't have to deal with relearning different ways to do things. I also like the student screens and how they show everything about a student in one glance. The attendance reports are easy to use and quick to create.

Cons: Some of the reports are difficult to use. For example, when running a student account report, you can put a maximum amount but not a minimum. The biggest problem with Scholarchip is the help desk. It takes days, sometimes weeks for issues to be fixed or to get answers. There is also no way to customize screens or reports, so if there is a need that Scholarchip does not offer then there is no other option.

Overall: Scholarchip has made attendance and meal service easier to process. However, when things don't work correctly it can be difficult to solve problems and the customer support is often not helpful.

Great product

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was very easy to use. We were also able to sync it with another program that we use.

Cons: Nothing negative to say. This is a really solid software

Overall: Great!

Scholar Chip Review

Jan 11, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It is beneficial that all the schools are available in one site. The material is up to the minute.

Cons: Some data that isn't necessary is included, I find it difficult to isolate information.

Overall: The experience has been positive.

New Happinings

Jan 15, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really love the quickness of checking students and parents in. I really like that the parents have to bring their drivers license in as well.

Cons: The only thing I don't like is that when I enroll a new student in it takes a while for them to show up where I can check them out if they need to leave the school.

Overall: Overall I love the software/ScholarChip

ScholarChip is worth the money.

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it scans ID's. It will also print an ID tag for the visitor.

Cons: Our attendance model is not compatible with this software.

Overall: It's a good product.

Looking for a new POS

Jan 11, 2019
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The best thing I can say about the software is that it is somewhat easy to use. It is supposed to be wireless so that if that worked, it would be great.

Cons: Connectivity is always an issue. Customer support never comes when asked. There have been times reports printed today differ from reports printed a week from now. ScholarChip always has excuses for why the software doesn't work. It is hard to get anyone on the phone.

Overall: I am currently vetting other companies to replace ScholarChip at our 22 schools. I have worked with them for the past 3 years and it has always been an issue. I have never had a good experience with ScholarChip.

easy to use

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: very user friendly. easy to maneuver around

Cons: the importing of pictures from another software, very tedious and long

Valuable Tool for School Security

Jan 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is user friendly and not difficult to use. Our security personnel were trained and they were able to adjust to the system quickly.

Cons: Can not opt to NOT print a badge. There are times when we would like to register a visitor and not print the badge (to save the supply); however, this is not an option.

Overall: Keeping track of those that are in the building at any given time is helpful and necessary! Schoarchip is providing us with this and it is an 'all in one' device with the camera and badge printer. (Love the fact that the badges are not printed with ink). This provides our school with the ability to track and monitor our visitors. Thank you!

A bumpy road

Jan 15, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the offerings of the ScholarChip program. There have been a few bumps in the road to begin with, but that is to be expected with any new system. I like the potential of the attendance integration once all of the kinks are worked out. I like that it can be updated and assessed remotely.

Cons: The battery life. Our machines have to be plugged in daily, and we just simply do not have the infrastructure to support that. Therefore, we end up having to shut down the machines once they are charged, something that we know we're not supposed to do.

Scholarchip

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Support is excellent. Allows for easy integration across multiple platforms.

Cons: Website idserv.scholarchip.com is very messy and hard to navigate

Overall: Used for student attendance and lunch payment.

ScholarChip Visitor Management review

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

The program is easy to use and I really like the touch screen.

Cons: More steps to register and check in a guest

School Lunch

Jan 11, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Reports are concise and easy to read.

POS is Web based.

Cons: Forms needed for NYS State not always available.

Need better system for Matching Students to Direct Cert.

Local Tech Support On Site Service is slow to respond.

Overall: Response Time on items needed for the State CEP is slow

PMHS

Jan 11, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The speed at which the ID cards are processed through the kiosk

Cons: The website is painfully slow, I cringe when I have to use it

Overall: We are able to account for the presence of every student in our building and determine if they are permitted to be at certain events or in certain locations.

Scholar Chip In the Cafe'

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: You can see children per class room or look them up by last name. It makes it easier to find the children for Breakfast and Lunch.

Cons: There are three different steps just to put a child in for their breakfast or lunch.

Overall: Over all Scholar Chip is a easy to use program for the Breakfast and Lunch program.

Access & Time Management

Jan 15, 2019
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I can't think of anything. It is frustrating to navigate

Cons: The software is too cumbersome to navigate

Overall: Need to stop switching screens and let changes and other edits occur on the same screen using a pop up

New ScholarChip Installation

Jan 04, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Good integration with our existing SIS (PowerSchool)

Self-contained kiosks allow for both wired and wireless access, as well as UPS backup and all necessary peripherals

Sex offender list matching is a good feature to have in schools

Cons: The setup to link ScholarChip to our SIS was quite difficult and required repeated communications with support to obtain the exact instructions.

This system is really catching on

Apr 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Fairfax PS have it in all their schools. From what I heard, it's very intuitive and only minimal training is needed. ScholarChip knows schools, been doing it for a long time.

great school visitor management system

Nov 06, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: has a managed mode and also a self serve mode (un-manned). has sex offender search. Also with multi languages. part of a larger school management system so add on services are easy.