EZPro

EZPro Service Management


Who Uses This Software?

small to mid sized organizations


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • EZPro
  • ezpro.co

About EZPro Service Management

EZPro is a cloud-based service management software. EZPro automates and simplifies incident, service, problem and change management for service desk and other operations. It is a complete solution for an entire organization. EZPro blends powerful automation and custom routing rules with a clean and modern design. That guarantees faster ticket resolution and better service. EZPro empowers users with a self-service portal to submit and track their tickets.


EZPro Service Management Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

EZPro Service Management Reviews

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