# Typeform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Typeform Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/137289/Typeform/ --- # Typeform Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Typeform ## What is Typeform? Typeform surveys are designed to feel natural and engaging, so people are more likely to respond thoughtfully. Instead of long, static questionnaires, you can create surveys that flow like a conversation and keep respondents focused. With Conditional Logic, questions adapt based on previous answers, so people only see what’s relevant to them. You can reach a wider audience with Multi-Language Surveys, and collect more expressive feedback with video or audio answers that let respondents explain themselves in their own words. Typeform AI can ask personalized follow-up questions in real time based on how someone responds, helping clarify answers and capture useful context while the survey is still in progress. As responses come in, results are easy to explore. A visual dashboard highlights completion rates and trends, while results summary and smart insights surface key themes and sentiment across open-ended responses, helping you turn feedback into clear next steps. ## What is Typeform used for? [Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 972 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Modern, engaging form aesthetics Intuitive and clean interface High cost for features Key features behind paywall Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Forms Automation / 2026 - Survey / 2026 - Form Builder / 2025 - Lead Capture / 2025 - Lead Generation / 2025 - Market Research / 2025 Our "Best of" badge program showcases products with the highest ratings... - Assessment / 2025 - Conversational Marketing Platform / 2025 - Data Entry / 2025 - Form Builder / 2025 - Forms Automation / 2025 - Lead Capture / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Typeform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.typeform.com&name=Typeform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Typeform 4.7 (972) VS. [5.0 (20)](https://www.capterra.com/p/231981/Quizell/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (965) Ease Of Use 4.9 (20) Value For Money 4.2 (698) Value For Money 4.9 (20) Customer Service 4.4 (559) Customer Service 5.0 (20) ## Typeform alternatives [4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,302)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,909)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/137289/Typeform/alternatives/) ## FAQs about Typeform Overview ### What problems does Typeform solve? Typeform solves low form completion, weak lead qualification, and slow manual feedback collection by turning surveys, intake forms, quizzes, and applications into branded, conversational flows with logic, automation, and analytics. Marketing, customer success, HR, researchers, and small business teams use it to capture cleaner data, pre-qualify leads, and reduce email back-and-forth. Answer based on 423 reviews Overview ### Which roles and teams benefit most from Typeform? Typeform is most used by marketing teams, founders, executives, and operations leaders who need engaging forms for lead capture, customer feedback, and event registrations. Product, design, and customer success teams use it to collect user insights, while educators and students rely on it for surveys, quizzes, and simple data collection. Answer based on 960 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Typeform built for? Typeform is used by small and large companies, but it most often serves small businesses at 83%, with enterprise at 9% and midsize at 8%. Its reviewer base is concentrated in Computer Software and Marketing and Advertising, each at 12%, followed by Information Technology and Services at 6%. Answer based on 971 reviews Features and Usability ### What are the key features of Typeform? Typeform includes core form creation and survey creation tools with drag-and-drop editing, customizable templates, and branded design options. Differentiating features include conditional logic, question branching, and one-question-at-a-time survey forms. It also offers real-time analytics, data export, file uploads, payment processing, and third-party integrations for CRM and workflow automation. Answer based on 449 reviews Pricing ### How much does it cost and what fees or limitations are included? Typeform starts at $39/month for the Basic plan, with Plus at 79, Business at 129, Talent at 169, and Growth Pro at 379; Enterprise is custom. A free version and free trial are available, but reviewers often cite tight response caps, limited free features, and higher costs for small businesses. Answer based on 333 reviews Integrations ### Which third-party tools and platforms does Typeform integrate with? Typeform integrates with over 50 third-party tools, including Zapier, Google Sheets, Slack, WordPress, Mailchimp, Notion, Stripe, and Klaviyo. Its integrations cover automation, collaboration, website publishing, email marketing, payments, and documentation, with additional catalog connections such as ActiveCampaign, Calendly, Airtable, Asana, Gmail, and GitHub. Answer based on 232 reviews Getting Started and Support ### How easy is it to onboard and train a team on Typeform? Typeform is generally quick for nontechnical users to learn, especially for basic form creation, with live online sessions, webinars, videos, and documentation available for training. Reviewers say simple use cases onboard fast, while admins or teams setting up advanced logic, hidden fields, templates, and integrations usually need more time and trial and error. Answer based on 19 reviews Getting Started and Support ### What customer support options does Typeform offer, and how do users rate the experience? Typeform offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support as helpful, friendly, and quick to respond, especially for account or setup questions. Some reviewers report slower replies, subscription-related confusion, and difficulty getting timely help for urgent or complex technical issues. Answer based on 119 reviews Security ### How does Typeform handle data security and access control? Typeform uses security features suited for collecting business, education, and confidential data, and supports anonymous submissions for employee feedback. Reviewers generally describe it as safe and reliable, but some say privacy controls are less advanced than competitors, SSL secure submission is lacking, and bot protection and authentication need improvement. Answer based on 16 reviews ## Who uses Typeform? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 124 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 124 reviews Administrative 19% Administrative 19% Marketing 18% Creative & Design 17% Entrepreneurs/ Owners 9% Others 36% Top industries Based on 124 reviews Computer Software 29% Marketing and Advertising 29% E-Learning 17% Design 14% Other 11% ## Pros and Cons Modern, engaging form aesthetics 97% positive reviews out of 97 Most reviewers find design visually appealing, enhancing user engagement and reflecting a polished, professional brand image. Gabriela N. Digital Project Manager, 11 - 50 employees. "My overall experience with Typeform has been positive, especially due to its intuitive design, ease of use and ability to create visually appealing, engaging forms." High cost for features 53% negative reviews out of 217 Some reviewers feel pricing is steep, with limited free options and costly plans compared to alternatives offering similar capabilities. Babatunde O. SEO Marketer, 2 - 10 employees. "For the plan that meets my capacity, i had to pay 46euro per month which is quite a lot of investment for a startup, so in general it is costly." Intuitive and clean interface 96% positive reviews out of 81 Most reviewers appreciate user interface simplicity, making form creation and navigation straightforward for both creators and respondents. Patricia D. manager, 2 - 10 employees. "The interface feels clean, modern, and very well thought out, which makes the forms much more engaging than traditional ones." Key features behind paywall 57% negative reviews out of 54 Some reviewers indicate paid features restrict customization, response limits, and branding, making advanced use difficult without upgrading. Tracie B. Executive Director, 1 employee. "I Disliked that you are limited in responses, forms, and personalization of forms if you do not have a paid plan." Effective lead capture forms 97% positive reviews out of 39 Most reviewers describe lead generation as seamless, with interactive forms boosting response rates and qualifying prospects efficiently. Juliette S. Curator, 1 employee. "The way that it can be used to capture leads is very ingenious and super useful." Inconsistent email notifications 50% negative reviews out of 42 Some reviewers report email notifications are unreliable, difficult to configure, and lack advanced automation for follow-up communication. RACHEL D. OWNER, 1 employee. "The only difficult part that had me reaching out to support was how to set up email notifications for each form submitted." ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) Typeform supports all three features that reviewers rate most highly: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create tailored surveys, build forms efficiently, and review response data clearly, allowing teams to collect better feedback and make more informed decisions. Customizable Questions 4.8 (107) 82.24% of 107 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 4.7 (265) 58.11% of 265 reviewers that rated this feature as important or highly important Typeform offers a user-friendly, intuitive survey builder with drag-and-drop, branching logic, and various question types. Users think it’s easy to customize and deploy surveys, though some mention delays or complexity with very large or intricate surveys. Data Import/Export 4.4 (227) 53.30% of 227 reviewers that rated this feature as important or highly important It gives you seamless ways to import and export data, including integrations with Google Sheets, Airtable, and CRMs. Reviewers appreciate the simplicity and flexibility of exporting responses, though some dislike data access limitations tied to pricing changes. Access Controls/Permissions 4.4 (57) 35.09% of 57 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Real-Time Data 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Receive data and information in real time Reporting/Analytics 4.4 (266) 57.14% of 266 reviewers that rated this feature as important or highly important This aspect helps you analyze responses with clear, real-time reports and visual breakdowns. Reviewers appreciate the intuitive analytics and Google Sheets integration, though some find reporting basic compared to competitors and want more advanced capabilities. Typeform 86 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Automatically comprehend data abbreviation terms Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically populating fields or sections within a form Create and automatically send premade copy in response to customer messages Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Capability of a software or system to make decisions and perform actions based on specified conditions Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases You get extensive customization options for form appearance, branding, and question types. Reviewers indicate it’s easy to tailor forms for different needs, but some feel visual customization could be more flexible and wish for multi-question pages. Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources It gives you seamless ways to import and export data, including integrations with Google Sheets, Airtable, and CRMs. Reviewers appreciate the simplicity and flexibility of exporting responses, though some dislike data access limitations tied to pricing changes. Search and find data in a structured format Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Process of familiarizing new employees with the company, their position, and responsibilities Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service With this capability, you can quickly build visually appealing forms using elegant templates and branding options. Reviewers appreciate how easy it is to create beautiful, customizable forms, though some wish for more flexibility with image layouts and design elements. Games or game-like elements to track progress and reward accomplishments Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Present live poll results to audience Distribute a survey via mobile devices Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page Conduct and manage panel discussions for the purpose of market research Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Allow users to collaborate and ask questions regarding folders and/or documents within the system Survey design technique that directs respondents to different questions based on their previous answers Integration of respondents' answers from previous survey questions into subsequent questions or text Brief assessments used to measure knowledge and skills Ratings/Reviews Send and receive messages in real-time via an online communication channel Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns This aspect helps you analyze responses with clear, real-time reports and visual breakdowns. Reviewers appreciate the intuitive analytics and Google Sheets integration, though some find reporting basic compared to competitors and want more advanced capabilities. Ensure the answer provided fits set parameters (numerical, positive number, etc.) Automatically calculate score after the assessment Skip over or route respondents to different questions based on their previous answers Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Apply statistical/mathematical models to sets of data Allow media to be embedded in the question or answer options Typeform offers a user-friendly, intuitive survey builder with drag-and-drop, branching logic, and various question types. Users think it’s easy to customize and deploy surveys, though some mention delays or complexity with very large or intricate surveys. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Create or build customized tests and quizzes Open text box field Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Modifying a website's URL to enhance readability, branding, or campaign alignment Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (959) 4.5 Based on 959 reviews ## Pricing Value for money 4.2 (698) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/137289/Typeform/pricing/) Basic $39.00 Flat Rate,Per Month It includes: - 100 responses/mo - 1 user - Unlimited forms - Unlimited questions - Customized branding - Accept payments - Collect partial responses Plus $79.00 Flat Rate,Per Month It includes: - 1000 responses/mo - 3 users - Remove Typeform Branding - Custom subdomain - Custom links - Redirect respondents to a webpage Business $129.00 Flat Rate,Per Month It includes: - 10,000 responses/mo - 5 users - Multi-language forms - Drop-off analysis - Conversion tracking with Google Analytics, Google Tag Manager, and Meta Pixel - Priority support and live chat Growth Pro $379.00 Flat Rate,Per Month It includes: - 10k+ responses/mo - 5 users - Video questions - Video and audio answers - Duplicate response prevention - AI-generated clarifying questions - Multi-language forms - Lead enrichment - Automated lead scoring - Advanced segmentation - Smart Insights - Salesforce integration - Conversion tracking with Google Analytics, Google Tag Manager, and Meta Pixel Talent $169.00 Flat Rate,Per Month It includes: - 3,000 responses/mo - 3 users - Video questions - Video and audio answers - AI-generated clarifying questions - Multi-language forms - Built-in scheduler tools - Email follow-ups - Knowledge quizzes and dynamic scoring - Sentiment and topic analysis Enterprise Custom Quote Available It includes: - Tailored response limits and seats - VIP support and dedicated outcomes manager - Custom domains and branding - Single Sign-On (SSO) - HIPAA and GDPR compliance available - Select preferred data center Value for money 4.2 (698) 4.2 Based on 698 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ WordPress](https://www.capterra.com/p/131687/WordPress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (559) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (559) 4.4 Based on 559 reviews ## User reviews Overall rating 4.7 Based on 972 reviews Filter by rating 5(690) 4(246) 3(27) 2(4) 1(5) Mentioned topic Sorted by most recent VT Vianney T. Staff Engineer Computer Software ### "Modern forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Pros I appreciate the freedom to create quickly without technical skills. Good online performance with smooth navigation. Integrations with other tools are possible. Cons I had issues while creating interactive forms, but it depends heavily on the internet connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Emma B. Community Manager Consumer Services ### "Modern Forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2026 Pros Excellent user experience with interactive and modern forms. Great for improving engagement for a healthy liver. Cons Pricing is fairly high for regular use and there are limitations in the free versions (number of responses). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sonu P. Systems Analyst Consumer Goods ### "User-Friendly Form Builder with Excellent Design and Survey Features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 24, 2026 Overall, my experience with Typeform has been very positive. The platform makes form building and data collection much more engaging and professional compared to standard survey tools. Its modern interface, customization options, and automation features improve both the creator and respondent experience. Security and reliability are good, especially for handling business or educational data. While pricing and occasional technical issues can be drawbacks, the ease of use and quality of features make Typeform a strong choice for surveys, feedback forms, registrations, and customer interactions. Pros Typeform stands out because of its clean design and interactive user experience. Creating forms, surveys, and questionnaires is very simple, even for users without technical knowledge. I especially liked the customization features, templates, and logic-based workflows that make forms feel more engaging compared to traditional survey tools. Data collection is organized and easy to manage, and the platform integrates well with other business and educational tools. Student access is also convenient for academic surveys, registrations, and feedback collection. Cons The pricing can become expensive when advanced features or higher response limits are needed. Some useful features are locked behind premium plans, which may not provide the best value for smaller teams or individual users. There are also occasional bugs, such as slow loading forms or delayed response syncing. Customer support is generally helpful, but response times may vary depending on the subscription level. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GA Georges Attino C. Journaliste International Multimedia Telecommunications ### "Modern and Interactive Forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Pros Typeform stands out with its very modern and interactive forms. It is much more pleasant to use than a traditional form, especially for surveys or questionnaires. The design is really clean and gives a more professional look. Cons The biggest problem remains the price, especially for students or small projects. The free version is very limited (number of responses, features). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Graphic Designer Design ### "Beautiful forms and easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 7, 2026 Overall, Typeform is still a great option when you want to put an extra layer of polish on the visual experience of a form. Pros Typeform still gives us tools to make the best looking forms from a UI perspective of any professional options on the market. Cons I have found the overall settings and features of typeform to be a bit more limited than some of the competition. It is harder to integrate them into our larger workflow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Thank you so much for taking the time to leave us a review. We're pleased to hear you find the UI professional and polished. We appreciate the feedback on feature limitations and integrations and are continuing to make improvements to these areas. SD Suzanne D. Partnerships manager Insurance ### " versatile and very useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 6, 2026 Very useful in multiple areas of the business, knowledge testing, feedback and net promoter score surveys etc Pros Versatility in the functionality. Used for surveys, customer and colleague feedback. Also used for knowledge testing internally within the company and providing external capability too. Cons Visually probably looks a bit dated if I’m honest could show more data results in a graphic or visual way so easy to understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Hi Suzanne, thanks so much for your review. It's great to hear you find Typeform versatile and useful for knowledge testing, feedback and surveys. We appreciate your feedback on results data and are actively working to improve the Results Summary pages this year. SD Suzanne D. Partnerships manager Insurance ### "Very reliable and supports customer research " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2026 Easy to use, variety of functionality, very reliable and easy to use both internally and externally with business partners Pros This allows surveys to track NPS & CSAT plus annual assessments for knowledge and quality on many levels plus much more Cons Some of the filtering is time consuming, not a huge issue but worth a mention. The export to excel functionality could be more streamlined Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kevin R. Operations Manager Construction ### "Great Form Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 22, 2026 Built a custom questionnaire that I can use to rank job candidates. Works flawlessly with my integrations. Pros Easy to use and set up. This is able to be customized easily also. Integrates easily with other API's. Cons The only thing I can think of would be the paid versions are somewhat complicated. Could do with better pricing tiers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 27, 2026 Hi Kevin, we're pleased to hear you find Typeform easy to use, and integrate with other APIs. Thank you for the pricing tier feedback, we'll pass this onto our Product team for future consideration. NL Natalie L. Marketing Coordinator Food & Beverages ### "Typeform Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2026 Pros We enjoy the easy experience of Typeform. The service is simple to learn, and user experience is great. We also like how the forms look clean on our website and embed easily. Cons We wish we could have a minimum date. For example, if we could set the form to require a minimum date of 2 weeks from their order pick up date it would be great for when our calendar gets booked for custom cakes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 27, 2026 Hi Natalie, thank you so much for the positive feedback, it's great to hear you find Typeform easy to use. We appreciate the feedback on setting up dates and scheduling limitations and will pass this on to our Product team for consideration. SS Stella S. Event coordination Investment Management ### "really good customer support, some things to work on" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 May 22, 2026 satisfying but i think a bit frustrating in the beginning, customer support was so polite and efficient though Pros very good personal customer support, nice layout, quite easy to use, nice features and ways to enhance the experience, safe and analyze data etc Cons the subscription was a bit confusing and i didn't know how to access some of the features, also find it expensive Switched from [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) needed something more sophisticated that wasn't tied to a a big company name, that could save data and transfer to CRM. something that would support our event signups long term Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 27, 2026 Hi Stella, thanks so much for taking the time to leave a review. We're so pleased to hear you find Typeform easy to use and had a good experience with customer support. Thank you for the feedback about subscription options, we will share that with the team for consideration as we continue to develop. [View all Reviews](https://www.capterra.com/p/137289/Typeform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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