Who Uses This Software?

Freelancers, Design Enthusiasts, NGOs, Large Enterprises, Market Research Companies, Bloggers, ...


Average Ratings

33 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

Vendor Details

  • Typeform
  • www.typeform.com
  • Founded 2012
  • Spain

About Typeform

Typeform makes it easy to create and share beautiful online forms and surveys. We call them typeforms and they mix human creativity with the power of modern, cross-device web technology to create new ways of asking questions online. Sign up now to get started with a free Typeform CORE account, which will let you create as many typeforms as your heart desires with no restrictions on the number of questions you can add or responses you can collect. Ask awesomely!


Typeform Features

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Typeform Reviews Recently Reviewed!

Excellent end-to-end form tool

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Pros: That they handle hosting and UI/UX, and have great design taste. Means that from idea to live form can be done in minutes.

Cons: Pricing gets very high when you start adding features. Would prefer pricing to be more usage based, as opposed to feature based.

Great user experience for your customers and high-level support for you as a Typeform client

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Typeform provides the best customer support ever. I'm impressed with their service.

Pros: Allows creating custom forms in an hour without involving web developers. Various types of questions. Logic map for questions. Self-notifications. Custom respond notification. Good analytics dashboard

Cons: Restricted design settings It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

Easy to use, attractive interface, well worth any marketer's time.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Typeform is very, very easy to use. We don't need help from the design team to make good-looking surveys and forms. I like that we can embed the tool right into our existing landing pages, rather than sending them to an external site so we can control the user experience 100%. I also really like the personalized aspect of it, where we can pull in the user's answers for later questions - that is something that we've found lacking in other, more expensive software systems of a similar type. And it's very cost-effective which is the cherry on top.

Cons: I don't love the 'results' view. I would really like to see more data analysis features/aggregated results rather than having them all listed individually. There is the option to export to Excel and do it yourself, but I'd really be happiest to have analytics tools (like in SurveyMonkey) right in the browser and easily usable/accessible.

Overall: We can create a more interactive experience for our site visitors and gather information with ease.

Simple, beautiful forms that can be used in a wide variety of ways.

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It's just so easy to use, and the interface is simple and attractive. Not too many options, yet not too few.

Cons: I realize this isn't what it's primarily set up to do, but I'd love to see a more robust calculator function that doesn't need to be set up manually.

Very good form software

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It enables to produce some really stylish forms easily. You can personnalize almost everything and also add a Stripe connection, which is quite useful.

Cons: The URL modification to erase the name of typeform is only avalaible in the most expensive plan. It's the only default I've find so far !

Overall: It's the best alternative when you want a more stylish form than Google form.

Excellent

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Ticks all the boxes. Very useful bit of kit at a fair price. Lovely interface. Seamless and persuasive. there's no competition to match it. Makes interactions with customers meaningful

Pros: Nice user interface.

Cons: None it's a really great product

Recommendations to other buyers: Go for it. It works!

Beautiful alternative to the norm

Jul 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love the easy to use templates, the advanced survey logic, and the easy of use (especially the mobile-friendly!) Love Sharing Typeforms instead of Google forms. Zapier integration makes it even easier to use them across many different areas.

Cons: The reporting feature is a bit lacking. There are also a few question types that are missing, and it is frustrating that 8 options are required for a drop-down selection.

Beautiful, easy forms

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The forms are really beautiful and look much more attractive and appealing than standard forms. They're even fun to fill out. They're easy to set up and the logic jumps are a useful feature, allowing you to customize the form users see based on their answers.

Cons: I wish there were more ways to customize how the forms look. We've sometimes run into question types we can't actually set up on Typeform. We have to use another service (Zapier) to export the responses into Google Sheets.

Get rid of any form app you have for your site and replace with Typeform!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Typeform has finally helped me get a form application for my website that matches my style and look. It's so clean and SO easy to fill out. There's no overwhelm in seeing all the questions you're to answer in a row, but rather it prompts you question by question. The platform is sleek and so easy to navigate. I would recommend Typeform over any other form application out there.

Cons: I don't have much negativity, it takes a bit of knowledge to get it set up on your site if you're using a Wordpress or Squarespace platform, but they help you walk through it so it's not too difficult.

Beautiful Surveys - Great For Lead Gen

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We use Typeform primarily for lead generation. It is a beautiful way to capture information from people. It makes inputting information interactive, not boring and time-consuming. Customization is easy, and there are multiple ways to share your Typeform once you build it (embed it, create your own Typeform page, etc) What I loved best is that you could test the "pro" version out before buying AND you didn't need to start over. You can start on the free version, then upgrade to the pro version for free to try it out, and not have to spend time re-creating your content. Typeform duplicates your content for you and allows you to see what you could do to your Typeforms if you used the pro version. Super helpful. Customer support is great via email, Very professional and kind :)

Cons: No cons. The learning curve is easy, there are tons of Typeforms you can view beforehand for inspiration. There's really nothing not to like.

Typeform Just Changed It's Pricing Strategy to Make Users Pay for More Than 100 Responses

Feb 19, 2017
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: I love Typeform but the recent change of limiting the maximum number of responses for the free version is not a nice move. Till now I have spend more and more time to understand type form better and even considered paying in the future. However now having only 100 Responses before I pay, I won't be even able to calculate Stat Sig results from one type form to another to proof the value first. This basically forces me to chose another provider like google forms or Mailchimp forms because I am not able to test the value first before I can start spending on the Typeform which I love.

Pros: -Great Design -Great User Experience -Nice underdog of forms next to google forms, survey monkey, etc...

Cons: -Pricing Model (pay after 100 responses and no step in between USD0 and USD30 per month) -Customer/sales support

Recommendations to other buyers: Only choose Typeform if you know how you can monetize it already and understand how it can create value for your business or if you are willing to pay for some time to test it out.

Typeform is Unparalleled

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I love everything about Typeform. It's easy to build a form, there's a good amount of customization options, and it really frames the form as a conversation rather than just a list of questions. It's unlike any You can really see that Typeform's 'why' is at the heart of everything they're doing.

Aesthetics, awesome. Functionality, great.

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: aesthetics, automatic reply, and analytics

Overall: I migrated over from Google Forms over to Typeform over a year ago. My company was first using the free version but quickly needed to purchase the $35/mo plan for our purposes. It's quite a steep price, but because the form is a core part of our business, there's no getting around it.

The ability to send an automatic reply (paid version) as well as organizing the replies exported to a .csv (free) allows you to use this app in a multitude of ways.

If you're looking to build a robust form with a beautiful interface, it's awesome. You always have the free option if you're just looking to feel it out.

TypeForm Review

Dec 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The free version offers lots of features and you don't have to pay too much to get the premium setup. It's easy and straightforward to use.

Cons: I can't think of a lot to complain about this software, maybe if you were creating 1000s of forms it wouldn't be well suited but I really enjoyed using the software.

Overall: I have used TypeForm to create business applications as well as reference request forms. I enjoyed using the software and it was very easy and simple to use. The forms you create with Typeform look very professional and are easy for the end user to navigate as well. Your responses can be saved into a database which can be easily manipulated with excel or other software depending on what you are trying to do with the forms.

Recommendations to other buyers: I would recommend using this over the other free options out there, It really is more powerful than a lot of the options.

Awsome expierience

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use

Cons: Lack of some sophisticated surveying options

Overall: I started using it mainly because of RWD questionnaires but it's far more than just that. Ease of use with lots of possibilities makes it really good position for everyone.

Recommendations to other buyers: not really

Beautiful surveys. Platform not reliable enough yet

Nov 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We've been using Typeform surveys to collect data continually from our customers all over the world, continually, 24x7. We transfer survey data to our systems via Typeform's API. In terms of design and usability, the surveys are way ahead of the competition. It's great value for money too. Where I'm hesitant to recommend Typeform is in terms of reliability. The platform itself still goes down occasionally. In the last 12 months we've had two big issues that have both lasted a couple of days. In most use cases (if you want to run non-time-critical surveys, where an error message popping up is no big deal), Typeform is an amazing data collection instrument. But if your own brand/image depends on it, I think it's going to take a bit longer before Typeform's own infrastructure and architecture is robust enough. Customer care is always helpful and friendly. Just be aware that they're not available 24x7, which is noticeable if you're not in their timezone (CET).

Pros: Survey looks and works great across all hardware/browsers. Ease of use. Value for money.

Cons: Service not reliable enough (if your brand depends on it). Customer support not 24x7.

Recommendations to other buyers: If you want a great looking survey, I thoroughly recommend Typeform.

Interactive Content (The Type of Content Your Customers Want)

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to create
Looks great on desktop or mobile
User friendly
Customer support is awesome

Cons: The calculator feature doesn't actually calculate. But it still does some pretty neat things.

Overall: Just started using Typeform for our business maybe two months ago. Loving how easy it is to make something so fun and engaging. Also appreciate that Typeform lets you test out their Pro version before you buy. And not just on a 7-day trial. You can clone any of your basic Typeforms and continue to create them in the Pro version. If you love it, you can just upgrade to Pro. We've had awesome results so far with what we have created.

Recommendations to other buyers: Give it a try. It's free and you can test out if you want to pay extra for the Pro features (logic jump, etc)

Downloading files is a nightmare

Apr 06, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support
2 / 5
Value for Money

Comments: I used to host/maintain php forms on my server but I needed something that offered a better user experience and had an API. I gave typeform a try. I've been using typeform for almost a year, on a paid plan. It has some great styling features, some logic capabilities, and is overall fairly flexible (from customer feedback, to quiz, to sales). I use it to collect files from users and my biggest issue is how buggy the download options are. It's so bad I'm considering switching to another service.

Pros: The API is solid and can be leveraged through Zapier. The layout keeps users focused and the styling options are good.

Cons: File management is a big issue. Whenever I try to download a file that has been uploaded by a user, typeform initiates 10 to 20 parallel downloads. I've tried to report a bug, but typeform only accepts "suggestions." I don't know what this means in terms of their commitment.

One of the easiest things I've done on the internet

Mar 18, 2015
5/5
Overall

Comments: Typeform is so easy and intuitive it's almost silly. It seems like they really took the time to figure out what the user would do intuitively, and it makes it incredibly easy to pick up. Well done, guys!

Pros: Super easy to build, surveys look great.

Cons: Not really a con, but I'm a little nervous that the "coolness" of the survey might be distracting for survey takers.

Typeform Converts

Dec 15, 2014
5/5
Overall

Comments: I've had incredible conversions using Typeform and I love using their service.

Pros: Easy to make forms that work well on mobile and are fun to make.

Cons: Needs some more conversion analytics.

Disappointed; significant number of results lost

Oct 27, 2014
1/5
Overall

Comments: Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

Pros: Beautiful looking surveys, easy to setup, fantastic analysis tools.

Cons: Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end.

Vendor Response

by Typeform on October 27, 2014

Hi there, Thank you for your feedback. There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either. To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%. It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that. If there's anything I can help you with, don't hesitate getting back to me. Pedro

In an ADD-Time Crunched World, Typeform Keeps the User Engaged

Mar 28, 2014
5/5
Overall

Comments: This is an awesome product as much for style as functionality! Typeform has made forms and filling out forms interactive, engaging, and I'll even say sexy! It's easy to use, incredibly flexible and it immediately overcomes the immediate sales resistance of filling out a form because it is a form "pattern interrupt." If you'r e looking for an eye catching and flexible solution to create forms and so much more, Typeform will capture and convert your prospects and users because it really is fun and easy. Great app! Paid for the Pro Version, and it's already paid for itself.

Vendor Response

by Typeform on March 30, 2014

Thanks so much for the review, Mark! Happy typeforming!! :)

Free plan is awesome!

Mar 17, 2014
5/5
Overall

Comments: I had been a SurveyMonkey user, but I happily made the switch to Typefrom when I saw its free version offers no restrictions. Plus, you can design really nice-looking forms with it! And there are other small things that make the difference. For example, whereas the end screen of forms made in SM is a hard selling page for them (this annoyed me a lot), in Typeform they're fully customizable (colors, text, images, social icons... and even a CTA button whose text and hyperlink you can edit). The forms you build do have have some "powered by" branding, but it's MUCH more subtle.

Pros: Design & branding flexibility, mobile experience, free plan is unlimited

Cons: Multiple choice questions options - you can set "choose as many as you want" or just "choose just one option" but you can't set "choose X options". They'll fix this soon though (the founder himself answered to my support ticket, how awesome is that?)

Vendor Response

by Typeform on March 17, 2014

It's awesome to know you're loving Typeform, Enrique! :) We expect to address that in the coming weeks, stay tuned...

Typeform really helped my business

Mar 14, 2014
5/5
Overall

Comments: As a web developer, I need to be able to get as much information as I can from my clients to start a project. Normal survey tools are boring, and my clients zone out after a few minutes. Emails are unreliable, as they often get lost in the noise. I tried out Typeform, and have had great success.

Pros: - One question at a time keeps my clients focussed, so I get the information I need - Clients love the design, so they're more likely to fill it in - Features like Logic Jump and Hidden Fields help keep my form to the point

Cons: It would be great to be able to take payments using a Typeform, but I can't do that just yet.

Vendor Response

by Typeform on March 14, 2014

Hey there, thanks for the kind words. We're actually already working on Stripe integration, so you'll be able to collect online payments using typeforms. We expect to launch this in 4-5 weeks!

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Feb 10, 2017
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Jun 02, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Mar 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Value for Money

Feb 15, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money

Jan 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Value for Money

Dec 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support