Who Uses This Software?

Freelancers, Design Enthusiasts, NGOs, Large Enterprises, Market Research Companies, Bloggers, ...


Average Ratings

168 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

Vendor Details

  • Typeform
  • www.typeform.com
  • Founded 2012
  • Spain

About Typeform

Online forms and surveys tend to be bland and forgettable. People deserve a better experience. Introducing Typeform, the data collection tool that makes asking easy and answering fun, so you get more, better data. Create surveys, quizzes, forms, or something completely new. Customize the design to speak your brand's language. And, for your audience, it works on every device. Get the most out of your data with hundreds of integrations, including MailChimp, Google Sheets, and Salesforce.


Typeform Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control
  • Benchmarking
  • Compensation Management
  • Data Management
  • Email / Online
  • Face-to-Face
  • Panel Management
  • Paper-Based
  • Phone-Based
  • Sample Management
  • Statistical Analysis
  • Survey Management

Typeform Reviews Recently Reviewed!


Capterra loader

Elegant and effective forms for many different uses.

Mar 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Form or surveys built with Typeform have a unique look that is easy to navigate and compatible with any device. Responsive design makes your form work on both desktop and mobile. Additionally, there are several ways to deploy your form. Their copy/paste code makes it very easy to create popups or overlays on your website.

Typeform v2 just launched and it is a drastic change from v1, but with a little exposure, it quickly becomes apparent that they have made it faster than ever to create a form. v2 instantly displays changes that you make to your form and building it is as easy as typing in the browser. Along with its ease of use, Typeform offers more complex features that really allow you to expand your uses for the product. We use question branching and the calculator tool to make an inexpensive online quiz for a segment of our users. Typeform also supports embedding YouTube and Vimeo videos and uploading pictures.

Cons: There are two aspects of Typeform that I do not like. First, each "question" only allows you to upload one image and embed one video. I realize that this keeps it clean and elegant looking, but I would like the choice to use more if I want. Second, it would be nice if it supported basic HTML code for things like embedding a video from your own video service. Currently, I have to re-upload videos that we use to an unlisted YouTube account in order to use them in Typeform.

Overall: Typeform is very inexpensive for the features it offers and people are very impressed with the end result. We have been able to use it for much more than just a simple form or survey. They seem to be improving the product with v2 and it comes with no additional cost.

Capterra loader

Generates Leads On Its Own

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We absolutely love Typeform for our business. We have created many lead generating surveys and tools to help our users. We have even converted our PDF applications into interactive typeforms so people can complete applications on their mobile device.

Typeform is easy to use, the possibilities are endless, and it is fun for users.

We like the ability to customize typeform for our business using our business color scheme and logo. We also like that we can customize our typeform link when sending to clients. It feels less like we are sending them to a third party software and more like they are still on our website.

Cons: The "Calculate" feature does not actually calculate in the sense of a real calculator. Rather, it calculates "points" if you are creating quizzes and surveys.

The new Typeform interface is kind of hard to get used to simply because we were SO used to the old interface. It's always hard when software companies change up their tool or give their tool a face lift....it takes some getting used to. New users will have no difficulty though. It's only a con for us because we were used to their original interface.

Beautiful surveys. Platform not reliable enough yet

Nov 23, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Comments: We've been using Typeform surveys to collect data continually from our customers all over the world, continually, 24x7. We transfer survey data to our systems via Typeform's API. In terms of design and usability, the surveys are way ahead of the competition. It's great value for money too. Where I'm hesitant to recommend Typeform is in terms of reliability. The platform itself still goes down occasionally. In the last 12 months we've had two big issues that have both lasted a couple of days. In most use cases (if you want to run non-time-critical surveys, where an error message popping up is no big deal), Typeform is an amazing data collection instrument. But if your own brand/image depends on it, I think it's going to take a bit longer before Typeform's own infrastructure and architecture is robust enough. Customer care is always helpful and friendly. Just be aware that they're not available 24x7, which is noticeable if you're not in their timezone (CET).

Pros: Survey looks and works great across all hardware/browsers. Ease of use. Value for money.

Cons: Service not reliable enough (if your brand depends on it). Customer support not 24x7.

Recommendations to other buyers: If you want a great looking survey, I thoroughly recommend Typeform.

Robust online form builder solution, room for further improvement

Jan 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Nice and very user interactive, engaging forms, perfect for mobile devices. Good and clean user interface for building and administrating forms. Seamless and stable integration of Stripe payments. Very flexible, you have all possibilities to use. I recommend to use it for collecting quick feedbacks with manageable data to collect. Very easy website and e-mail embed.

Cons: For me, typeform provides too much playful details and they stick on the "skip from one entry to the next" approach. That means you fill out one question and you have to click to skip to the next question. In my opinion, this is not always the best way to provide online forms to your folks. You have to click 10 times to fill out your name and your address, hmm.

Overall: Flexible and easy to use way to collect data to understand the needs and concern of our customers better.

Beautiful Surveys - Great For Lead Gen

May 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We use Typeform primarily for lead generation. It is a beautiful way to capture information from people. It makes inputting information interactive, not boring and time-consuming. Customization is easy, and there are multiple ways to share your Typeform once you build it (embed it, create your own Typeform page, etc) What I loved best is that you could test the "pro" version out before buying AND you didn't need to start over. You can start on the free version, then upgrade to the pro version for free to try it out, and not have to spend time re-creating your content. Typeform duplicates your content for you and allows you to see what you could do to your Typeforms if you used the pro version. Super helpful. Customer support is great via email, Very professional and kind :)

Cons: No cons. The learning curve is easy, there are tons of Typeforms you can view beforehand for inspiration. There's really nothing not to like.

Great for Market Research

Dec 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a college student involved in entrepreneurship endeavors with groups and have used Typeform to create surveys to collect research for some of our target groups. I find it very intuitive to use and love the choices when it comes to how I am able to ask the question (i.e. multiple choice, select many, short answer). I also really enjoy being able to see the metrics and analyze the responses we have received on the surveys. Being able to download the results data as an Excel spreadsheet is one of my favorite features! The reports feature is also really nice as I can use that to visually present information/results of the survey. Being able to share the surveys I create is also very easy!

Cons: As a student and not a constant user, I wish there were different packages available to fit my needs. I cannot justify upgrading for more features such as being able to add other people to your workspace, when I am able to get the survey done myself and report back the findings. I would be nice if instead of maybe adding people to the workspace that would be able to make edits and create surveys, that they could just view the results. It would save me some time and help my teams collaborate better. Overall, I really enjoy the basic plan, but would consider upgrading if there was a package that fit my needs better!

Easy and Effective!

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: In general, I really enjoy using Typeform and it has made life much easier in many ways. So I give it a big thumbs up!

Pros: The best thing I love about Typeform is that it's so effective because it looks so good and the work is done in minimum time. Another thing I like about it is its interface, it's so easy to see and add the logic jumps, the hidden fields, etc. It makes life much easier because of that. Another thing I like it that it has so many features that we can use to make our forms work in the most efficient way. I aslo love the way the summary of responses is given - makes it easy to analyse.

Cons: I did not find many cons while working with Typeform. But here are a few things I noticed: 1. It gets a little slow at times and might take a while to respond. 2. Sometimes even when no changes are made, it shows that someone else has made changes and the last few changes that are made by you get undone.

I love it for the sleek and modern interface. My surveys look stunning and relevant to my audience!

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I've been working as a market researcher for quite some time. It's proficient enough for mundane tasks, and overall I am impressed with the multitude of options it comes preconfigured with (you can use it for as little as a poll, or as trivial and amusing as a trivia quiz with immediate scoring, or as complex as a market research survey with logic answers). I love that Typeform has a live preview that allows you to see instantly what your typeform will look like. In my previous jobs I used to find it tricky to create modern, attractive designs on the softwares I was using at the time; Typeform proved to me that it's sleek, intuitive, and really modern; you can embed videos into the survey, you can embed it on your webpage, or share it directly via social media, and you have immediate access to the live responses. The reporting is basic, but hey, you can integrate it with your favourite apps via Zapier or Google Sheets if your wanted to do some proper analysis.

Cons: The URL of the generated survey captures the name as registered on the account. When I use it for various purposes, I don't like having that name show up, so I manually have to go into the account to change it every time if I create a typeform that would benefit from a URL that has resonance to my audience. The good thing is that changing the registeres name in this fashion does not affect existent active links; so you can change it over and over again. Having said that, in light of all the positives, it's not that big of a deal, but I'd appreciate the flexibility in editing my URL.

Typeform gives you the ability to understand your customers needs, quickly.

Dec 12, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Want to setup a form that allows users to submit a feature request? Typeforms got you covered. Want to setup a cancelation survey? Typeforms got you! Need to understand why someone deleted their freakin' account? Typeform.

That's pretty much the best part of this service. The quick and easy forms and the great results reporting. I can quickly jump into Typeform and understand why someone possibly left, gave feedback, or just left a survey!

Cons: The interface does leave something to be desired, it is setup kind of strange in my opinion and the UI needs a make over. But aside from that I love it!

Overall: Enjoyable, pleasant and insightful!

Capterra loader

Amazingly intuitive forms that look GREAT

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
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Pros: I love the look of these forms that are created, it's easy to brand, easy to create and very

Cons: PRICE, it's too effing expensive. I would be happy to pay for the PRO pricing, but you don't get the feature of sending a completed form visitor to a thank you page unless you pay PRO++ pricing which is too expensive. I see no benefit for doing the pro pricing, so I'm back on the free (which is fantastic btw)

Overall: Fast beautiful forms

Typeform has made our online forms so easy to manage.

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We like the way it integrates so easily with our website and gives us the option to embed it in numerous ways. All the data can be distributed easily by forwarding onto multiple email addresses but also by linking it to other 3rd party apps such as Slack etc.

Cons: It was a quite a steep learning curve in order to set the forms up etc but is has since become easier when they updated it this year.

Overall: It's so much better than using usual html forms and has made the process simple and seamless.

A welcome fresh approach to online form usability

Dec 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The most beautifully designed online cross platform forms which will increase engagement and response rates because quite simply, they don't suck to use!

Web forms are frustrating to use, especially on mobile devices, Typeforms are not.

There are excellent features to survey people in a more innovative and direct questioning way rather than monotonous and monolithic forms. People respond better to Typeforms based on our survey results.

Payment integrations and conditional fields make this great for selling complex products, such as in our case medical consultations which benefit from some data gathering before the event.

Cons: Very expensive for a SAAS product. Bearing in mind that you usually integrate it with some other SAAS product as either a data store or action / charge mechanism it adds up fast.

Really limited free tier in both scale (responses) and feature set.

The reporting features could be better for the price and are a bit too dependent on exporting as a spreadsheet.

Overall: Excellent user interface for online and mobile friendly forms which is proven to increase survey and sales engagement due to being a good user experience.

Web forms reinvented.

Capterra loader

Easy and intuitive, embeddable surveys!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: It's so easy to use and looks amazing. I know there are other survey platforms out there, but Typeform has so many features, just on the free version, and makes it easy to embed on a website!

Cons: Some of the features like logic use the paid tier, which is totally understandable.

Overall: I use Shopify and I am not a developer, and the basic contact form on most Shopify themes leaves much to be desired, and I used to receive an influx of spam emails from bro-dudes saying my website sucked and they could fix it. Shopify's form did not make the body of the email required, so the spam got to reach stupid levels and I turned to Typeform to create a contact form that worked for me and my needs. Embedded it onto my website, and boom! Spam emails no more. Seriously.

Capterra loader

Knowing my future Customers' has never been so conversational

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Typeform's take on UI and UX is outstanding. It's so refreshing just like whenever I create Survey forms using Typeform, it's like you're already talking with your Prospects, Leads or Customers (If you really know what you're up to and what you're doing). This feature alone is a huge PLUS for every Marketers or Sellers since the dawn of Marketing and Selling Automation, the conversational feeling of knowing what, when, why, where, who and how you Customers, Leads and Prospects feel or experience had been gone for ages. Thankfully, Typeform had already broke that rule.

Cons: Because of Typeform's great features, I particularly love learning the full features of any Software and maybe the learning curve I experienced using this Software is somewhat difficult because of its addicting UX. But that just me and I haven't experienced any difficult experience.

Overall: I had an amazing experience using this!

The best forms tool in the market!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using the tool (whether as a end user filling a survey or creating one) is a joy that is unparalleled. The tool moves so fluidly and languidly from one question to another that it is an utter delight to fill forms. The tool also allows embedding images and videos which I use all the time. The company is very responsive and always open to listening to ideas about new features. They have also provided great support in answering my queries.

Cons: The tool exports to excel, it takes a lot of formatting to make the export legible. Also the summary results visualizations in TypeForm is quite basic. I have seen other tools like SparkCharts tackle this better.

Overall: User experience, Survey Organization, Payment collection

Capterra loader

Love Typeform

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It's beautiful and simple. Can't get any better

Cons: I believe multiple uploads is a must have and that's missing.

Overall: I use Typeform every day and my business can't live without it. Tried many other solutions but kept coming back to it.

Capterra loader

By far the best interactive lead-quiz software out there!

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like everything. I like the integrations. I like the ease of designing templates. I like how changes can be viewed and made ad-hoc. I LOVE the logic jumps and how everything is laid out to make the process of creating a lead quiz or survey very straight-forward. I'm amped about Typeform!

Cons: I don't like that I have to get the most expensive version to remove the typeform branding. That stinks.

Overall: It helps me to sort and manage customer data better and it helps customers to be more forthcoming with their questions and information.

Beautiful interface and packed with powerful features

Jan 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using Typeform for more than 2 years now. The interface of Typeform survey makes it the best choice for any marketing professional including me to generate leads or run a survey. You can also replace your traditional Contact Form with Typeform to let users enjoy while interacting with your lead form. The logic jump is another good feature to develop dynamic surveys which also allows filtering users in the first instant.

Cons: Price is little heavy for small companies like us. We also noticed quite good amount of bounce rate as few users are still not acquited with kind of interface for submitting surveys which brings that fear of element of losing few potential users.

Disappointed; significant number of results lost

Oct 27, 2014
1/5
Overall

Comments: Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

Pros: Beautiful looking surveys, easy to setup, fantastic analysis tools.

Cons: Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end.

Vendor Response

by Typeform on October 27, 2014

Hi there,

Thank you for your feedback.

There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either.

To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%.

It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that.

If there's anything I can help you with, don't hesitate getting back to me.

Pedro

Great for data comparisons

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Typeform allows you to collect information in a survey format and displays all collected data in a spreadsheet-style page for comparing and analyzing data.

Cons: There is no way to view a single user's data entry as a one page form or document, it always goes into a spreadsheet.

Really happy with overall UX

Feb 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Like the ways information is displayed to our end users. Really like the new direct integration with Google Sheets.

Cons: I really, really wish I could embed an entire form view on a webpage. It's a major downside to this product for my team, and our use cases. I've had to deploy other form builders on our website, and would much prefer a Typeform. (Yes, I realize I can embed Typeforms, but want users to see ALL questions on the form at once, not dripped out one at a time.)

Customizable and easy platforms

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is Elegant, has a clean design and interface, especially on the taking aspect with good customization options.

Cons: Qualitative analysis is not present. Would love to see word clouds or some other equal treatment in and the logic can take a bit to master the first time.

Super fluid and engaging in capturing responses from your audience

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Typeform is super fluid. You hit return and you add a new question, you have live, instantaneous preview side by side to the creation of the survey - it's genius. It's this fluidity of the process of creating a survey or quiz that Typeform's strength lies; this and the fact that you can embed the survey on a web page or in an email, and integrated with 3rd party apps for a multitude of enhancements such as capturing leads from surveys, or sending typeform responses straight to Trello to be followed-up.

Cons: Rather a suggestion when it comes to inserting images: I can't relocate the images to move them about the screen into the desired position. Ideally I'd like the image to form the background of the question and answers, and not just as a picture underneath the text.

Beautiful alternative to the norm

Jul 17, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love the easy to use templates, the advanced survey logic, and the easy of use (especially the mobile-friendly!) Love Sharing Typeforms instead of Google forms. Zapier integration makes it even easier to use them across many different areas.

Cons: The reporting feature is a bit lacking. There are also a few question types that are missing, and it is frustrating that 8 options are required for a drop-down selection.

LOVE LOVE LOVE the interface

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The interface is sleek and nice. Absolutely love it. I'm usually embarrassed by the design of "out-of-the-box" form solutions, but Typeforms always look GREAT.

Cons: Functionality is a bit lacking. Other form solutions tend to have more smart logic built in, but between their Zapier integration and baked in functionality, it still does 99% of jobs.

Overall: Out-of-the-box, sharable forms. No need to bug designers or developers to "make it pretty."

Capterra loader

Typeform's Free Service is Absolutely Incredible

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: - Amazing design. I have to use a better designed form.

- Great integrations. Typeform can be integrated with Zapier, which basically means that Typeform can be integrated with every other hip technology out there. Want a slack message when a new form is filled out? Done! Want your Trello boards to update with form information? Alright!

Cons: Though the free version does a lot, the paid version does add a bit more. The paid version is great, but can be hard to justify unless you are getting a ton of responses. As someone who uses forms to do customer intake, my business is not at the point where I can validate a /month form. I opted for Ninja Forms for my customer side instead, but still prefer Typeform for all business side form information.

Great free tool for doing surveys

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Typeform has a great free version to make surveys. It is intuitive and you can quickly setup surveys and also change the order afterwards. Great UX.

Cons: Not much negative to say. Some of the paid features would be good to have in the free version, but I think the free version works so well, and I seldomly need the paid features.

Overall: Use Typeform for the first surveys you make. This tool is even compatible with some of the firewalls and standards from the financial industry which Google's equivalent for instance is not.

Great user experience for your customers and high-level support for you as a Typeform client

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Typeform provides the best customer support ever. I'm impressed with their service.

Pros: Allows creating custom forms in an hour without involving web developers. Various types of questions. Logic map for questions. Self-notifications. Custom respond notification. Good analytics dashboard

Cons: Restricted design settings It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

This is what all forms should feel like.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Conversational forms is how they position themselves - and they nail it. The free use is ample for most - but if you want conditional forms, the paid subscription is well worth it. They integrate with many useful tools, though it is very powerful on its own. The preview tools are top notch, and creation is intuitive enough even my mother can do it easily! It's worth filling out a sample Typeform to really understand the difference that your users will experience. There are many wonderful uses, and they have great templates to get you started. They'll host the form on a page for you, or you can easily use an embed code to have it show on your own pages. If you are conducting a survey, collecting feedback - or even just generally needing to place a form on the internet - take a moment and consider Typeform. (You can explore everything you need for free, without being hassled to pay)

Cons: I've said it about other products - but I mean it the most with this one! There are no cons. Really - go check it out.

Capterra loader

I could get my users fill more fields on the form

Sep 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a very potential free user of this platform. I have been using it since its early days. So the reasons I have been using it are:

1 - It brings the conversational flow on the forms.

2 - Best for Surveys.

3- It looks beautiful and elegent.

Cons: Not a cons but they might have this feature of saving partial data.

Overall: I am really looking forward to their philosophy for changing the way people look at the forms.

TypeForm Review

Dec 10, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The free version offers lots of features and you don't have to pay too much to get the premium setup. It's easy and straightforward to use.

Cons: I can't think of a lot to complain about this software, maybe if you were creating 1000s of forms it wouldn't be well suited but I really enjoyed using the software.

Overall: I have used TypeForm to create business applications as well as reference request forms. I enjoyed using the software and it was very easy and simple to use. The forms you create with Typeform look very professional and are easy for the end user to navigate as well. Your responses can be saved into a database which can be easily manipulated with excel or other software depending on what you are trying to do with the forms.

Recommendations to other buyers: I would recommend using this over the other free options out there, It really is more powerful than a lot of the options.

Capterra loader

TypeForm Review

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very nice user interface. I have never filled forms that are as organized and beautiful as typeform forms.

Navigation through the form is very easy and can be done in multiple ways.

I love the fact that there is an API where all responses can be accessed and thus analyzed independently.

Cons: Expensive. For one time users, you must upgrade the account to access more features even if you are going to use the services for a short period of time.

Overall: If I am doing research frequently and at the end I want to analyze data using Data Science tools such as pandas, this is the most appropriate service I will use.

Best survey tool for easy composing

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Don't need some programming skills, just open and make some cool survey. Dataset is easy to download in csv, and you can integrate with your spreadsheet for automatic data import.

Cons: New version could be more faster. Sometimes I have a problem with putting the right question order when using question groups. I'm using typeform for a long now, and I belive that this will be unbuged soon.

Simple. Fast.

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: * Typeform forms are SO. FAST. to create.

* The ability to personalize forms. Collect info like user name, then use that same information later on in the form.

* Logic and branching.

* We've used Typeform to create light surveys -- while the analytic tools aren't nearly as robust as, say, SurveyMonkey or Qualtrics, it does provide for a smooth, enjoyable experience for those answering the questions.

* We haven't used this feature yet, but the ability to embed a rating-scale question right into an email is pretty sweet.

* The graphical display of answers to questions is very useful. We've used this feature to create instant polls and it's worked like a charm.

Cons: * It's always very easy to tell when I'm using a form that was created with Typeform. More visual customization options, please!

* I wish the calculator function was a little more robust.

Simple, beautiful forms

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The forms are really beautiful. They're actually fun to fill out -- there's a lot of white space and you only see one step at a time, which makes the form feel manageable. The forms are also easy to create. You can easily insert new questions, drag and drop to rearrange, customize appearance, etc.

Cons: There are some types of questions/form fields that Typeform doesn't support yet. It can also be a little confusing to set up logical questions (e.g., if user answers A, go to X, but if user answers B, go to Y and then X). It took a couple times to get the hang of it.

Very streamlined forms that are easy to use

Jul 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love this product - the forms are clean and clear, making them very easy to use. Our conversion rates have increased a fair amount since replacing our old website forms.

Cons: The cheaper paid for subscriptions could be more feature rich. The customisation features could also be expanded.

Overall: Excellent web forms with increased conversion rates.

This is how all forms should look like

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - A simple form creator, that offers tons of customization

- The forms created with it are just beautiful, and are surely one of the best experiences for the final user (the one filling the form)

- The user experience is one of the greatest, and it is far superior than the competition.

Cons: - Nothing much, just the limitations of the free plan

Overall: Typeform offers you a way to create great polls, quiz, everything for your form necessities. The best part is that it is not only great to create the forms but also when the user fills this forms they surely appreciate the offering of a great experience.

Capterra loader

Best in class, if you can afford it

Apr 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For an easy, intuitive, and feature-filled form management software, Typeform is undoubtedly best in class. Its recently redesigned interface is top notch I love using it. It's genuinely fun!

Cons: The pricing is far too high for casual users. You need to seriously depend on it to justify the expense, especially at the higher tiers. Unfortunately, a number of features that are table stakes for most form software are tucked away in higher tiers on Typeform, like "redirect after submit" (how is it that this is only available on the highest priced tier? seriously!?). If you're someone who only needs a handful of forms, you can probably find a cheaper alternative that does more, albeit in a less elegant interface.

The best replacement for Google forms out there

Apr 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having an organized report of the answers of any form is the best thing about Typeform, having email notifications and being able to integrate alerts easily on Slack.

Cons: You have to use Zapier in order to export the data to places like Slack. The process is not complicated through Zapier but it would be great if it could be done directly through Typeform itself.

Overall: A better format to present forms on, it's more clean and organized than Gdocs, I specially like the responses view, it is more organized than a spreadsheet.

Love that Typeform is unique and stands out as a form builder

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing that drew me to Typeform and has kept me is its unique feel and flavor. It's ease of use on mobile platforms was also a big deciding factor.

Cons: Until the recent interface overhaul, the builder was slow, but that is fixed now. Now, it's just taking longer than expected to adjust to the new format.

Free plan is awesome!

Mar 17, 2014
5/5
Overall

Comments: I had been a SurveyMonkey user, but I happily made the switch to Typefrom when I saw its free version offers no restrictions. Plus, you can design really nice-looking forms with it! And there are other small things that make the difference. For example, whereas the end screen of forms made in SM is a hard selling page for them (this annoyed me a lot), in Typeform they're fully customizable (colors, text, images, social icons... and even a CTA button whose text and hyperlink you can edit). The forms you build do have have some "powered by" branding, but it's MUCH more subtle.

Pros: Design & branding flexibility, mobile experience, free plan is unlimited

Cons: Multiple choice questions options - you can set "choose as many as you want" or just "choose just one option" but you can't set "choose X options". They'll fix this soon though (the founder himself answered to my support ticket, how awesome is that?)

Vendor Response

by Typeform on March 17, 2014

It's awesome to know you're loving Typeform, Enrique! :)
We expect to address that in the coming weeks, stay tuned...

Beautiful, simple and easy-to-use forms with many free features

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the new design which makes new forms so easy and duplicating old ones with changes even faster. It's fun to work with. Everything is well organized, from design to sharing and analyses. Easy to export as csv or xlsx.

Cons: It was difficult for me to see the real live preview of what the form will look like. I think analyses in the new version could be designed a little bit better, now the default view is very long and I have to scroll a lot.

Typeform has been a great source for gathering information

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Typeform has an absolutely beautiful and intuitive design about its forms. Never have I like answering questions an online form before I first encountered typeform.

-Type from is super easy to use

-Intuitive

-Tons of features and options

-exporting data is a simple and clean process.

Cons: The free plan is great and I like the paid version and all the option you get with it. But the price point does feel a little high.

Interactive Content (The Type of Content Your Customers Want)

Oct 05, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to create

Looks great on desktop or mobile

User friendly

Customer support is awesome

Cons: The calculator feature doesn't actually calculate. But it still does some pretty neat things.

Overall: Just started using Typeform for our business maybe two months ago. Loving how easy it is to make something so fun and engaging. Also appreciate that Typeform lets you test out their Pro version before you buy. And not just on a 7-day trial. You can clone any of your basic Typeforms and continue to create them in the Pro version. If you love it, you can just upgrade to Pro. We've had awesome results so far with what we have created.

Recommendations to other buyers: Give it a try. It's free and you can test out if you want to pay extra for the Pro features (logic jump, etc)

Typeform is a must!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: With Typeform, you can create forms and surveys for any purpose you want. The variety of templates is impressive, and the pricing (Typeform is free only under some circumstances) is very reasonable. We created out marketing brief with the help of Typeform.

Cons: The variety of features and options can get you lost, making questions can be a bit tricky at first but once you spend there some time you will never look back!

Beautiful product with wonderful features

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Collect data effectively and easily with a wonderful user experience for your team, clients, or prospects. The entire user experience is smooth and the surveys are simple to develop. Amazing support - any issue I've had I've gotten feedback right away. Great analytics as well. Their client communications are amazing as well, great brand voice and consistency throughout the experience.

Cons: Integrations could be improved: We need to use Zapier to do integrations with most of our other services. It would be great to be able to change more of the settings in the results view to share them broadly with users.

Capterra loader

One creative and very interesting way to get responses to surveys or application forms.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love about it that it is dynamic, easy to use and let's users submit responses to surveys or application forms just by typing, without using the mouse. It allows you to put pictures instead of text answers, or even animations and icons. I did one travel habits survey and got over 250 answers, compared to the same survey applied through Google Forms with around 60 answers, so far more attractiveness.

Cons: It can be limiting sometimes in the way you form the questions and possible answers. Also, it can be a struggle to fully integrate it on some websites, even though on mine worked quite fine.

Capterra loader

The best form builder the web has ever seen

Dec 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitiveness and flow. This software is fantastic. The ability to create wonderfully custom and unique forms tailored to your industry/purpose is incredible. Going even deeper, each aspect of your form can rely on answers given in previous questions. I don't believe there is any other form builder that allows you to do this.

Cons: It's quite a large learning curve. The interface can take some time getting used to as there are a lot of bells and whistles. So it can be overwhelming at first but push through and you'll know your customers very well, very soon!

Overall: Put simply, the biggest problem I've solved is feedback and knowing my customers. Previously, it was mostly guesswork. But now that I can send out great forms like this to get feedback, I have more confidence in my strategic decisions.

Customize

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is so easy to use and the surveys can be customized to gather the type of data you need, ie/ narratives, yes/no, numerical, etc. You can easily add your logo to the survey and customize it.

Cons: I havent experienced anything that I do not like about this software

Capterra loader

Great for surveys and questionnaires

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It can be integrated with HubSpot CRM now (so you can ask your clients to fill out a form and the answers are automatically added into their according files)

- It's easy to set up and very pleasant to use for both the admins as well as for the users

- Many customizable features that make filling out the form a great experience

Cons: - sometimes the form might be seen as being too long because each question takes up a screen of space. However, the ease of use minimizes this issue.

Overall: Perfect for feedback forms, surveys, questionnaires, and whatever else where you need to ask someone a few questions.