# Page 12 | Typeform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Typeform the right Forms Automation solution for you? Explore 944 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137289/Typeform/reviews

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Typeform

4.7 (944)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 24th, 2026

# Page 12 - Reviews of Typeform

## Showing most helpful reviews

Showing 276-300 of 944 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Smeetha S.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "My favourite survey tool "

June 4, 2021

5.0

Typeform makes it possible to create surveys that people want to complete. The process of answering is engaging, fun and pleasant. The data collection and view of overall results is also incredible!

Pros

The layout of questions on Typeform is incredible! It is certainly the most aesthetically appealing survey I have ever created. I have used the free version only!

Cons

It takes a bit of playing around and time to familiarise yourself with the question tools; this is not a major issue and is outweighed by the beauty of the end product.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I tried Typeform out due to a recommendation and fell in love with the types of surveys that can be created on this platform.

Review Source

Richard B.  
Onboarding Partner Manager  
Computer Software  
Used the software for: 1-2 years

### "Elegant, User-Friendly, and Integrated"

February 10, 2021

5.0

I was able to upload files, integrate directly with Box and indirectly with Hubspot via Zapier very easily, in ways that both looked and functioned better than Google Forms

Pros

I love how easy this made the process of getting documents from customers. It looks great and is super easy to set up.

Cons

I sometimes feel limited by the interface, as it forces you into a specific style of form, but it’s not a huge bother.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

It was better and easier.

Review Source

Bushra S.  
HR Specialist  
Construction  
Used the software for: 2+ years

### "Excellent platform for form/document/surveys"

January 13, 2023

5.0

Love it

Pros

Easy to go through, and have options for mandatory/options with aesthetically pleasing interfaces

Cons

Can't think of any as it had always fulfilled my needs as an intermediate user.

Reason for choosing Typeform

I have had experience as an end-user filling out marketing surveys, customer satisfaction surveys, and in research activities. It was extremely easy to go through and complete.

Review Source

RW

Ryan W.  
Full Stack Developer  
Computer Software  
Used the software for: 6-12 months

### "Best Form Builder Design"

December 9, 2023

4.0

Overall, I think that Typeform is the best form builder out there in terms of user interface. However, it may be quite expensive to some users.

Pros

Compared to other form builders, I prefer Typeform since it has a very appealing user interface for me and my responders. Rather than a static survey page, a user interface like Typeform will increase my users' engagement.

Cons

I don't particularly like Typeform's pricing as it seems pretty expensive compared to the extra features I get. Notably, the amount of responses cannot be deleted if it is just a test run.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reason for choosing Typeform

I feel Typeform has a better UI than Jotform; hence, it is my choice.

Review Source

AFS

Ahmad Farhad S.  
Vice President  
Management Consulting  
Used the software for: 6-12 months

### "Collect Your Data with Typeform"

December 1, 2023

5.0

Typeform is a great tool for our business, we collect data, build questionnaires, build surveys, and receive feedback which helps our business to stay engaged with our loyal customers and supportive partners.

Pros

Typeform helps us with collecting the data of clients with customizable fields, graphs, and questions. So, we easily can create a professional survey form or questionnaire for our clients and partners for the best services and collaborations.

Cons

We have had a great user experience with Typeform so far, and haven't noticed any issues.

Review Source

Lynnette C.  
Sr Manager of Implementation & Training  
Computer Software  
Used the software for: 2+ years

### "Super simple surveys with Typeform"

December 3, 2019

5.0

Typical survey needs - looking for a simple, convenient way to get the "pulse" of client and staff.

Pros

Typeform is super easy to use, with predefined question types, and a nod to whimsy by allowing more than the standard checkmark/start ratings. On a scale of 0-10 cats, how likely are you to recommend our product? It's a little shake-up to the boring norm. Also very easy to export data to manipulate and dice it up to be truly informative.

Cons

No cons - using the free version currently and it meets our needs from an internal staffing survey standpoint, as well as sending out post-event surveys to our clients after an event.

Review Source

JB

Julien B.  
Chargé de communication numérique  
Government Administration  
Used the software for: 6-12 months

### "Une solution simple et esthétique"

February 27, 2024

5.0

Pros

Typeform propose vraiment une expérience différente de ses concurrents (Google Forms ou Microsoft Forms par exemple). Visuellement, c'est très beau, on est vraiment sur une expérience utilisateur sympa. Les fonctionnalités sont aussi sympa

Cons

La version gratuite est tellement limité qu'elle ne pourra répondre à aucun besoin pour une entreprise. Il faut vraiment passer sur la version payante et, à moins de faire très régulièrement des sondages, cela représente un budget conséquent.

Review Source

David C.  
Band Leader / Wedding Specialist  
  
Used the software for: 2+ years

### "Amazingly intuitive forms that look GREAT"

January 31, 2018

5.0

Fast beautiful forms

Pros

I love the look of these forms that are created, it's easy to brand, easy to create and very

Cons

PRICE, it's too effing expensive. I would be happy to pay for the PRO pricing, but you don't get the feature of sending a completed form visitor to a thank you page unless you pay PRO++ pricing which is too expensive. I see no benefit for doing the pro pricing, so I'm back on the free (which is fantastic btw)

Review Source

VR

Verified Reviewer  
UX/UI Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "All purpose survey tool"

October 13, 2022

5.0

I sometimes still use Typeform for smaller and quick survey's to send out to my users. It's quick to setup and generally always looks good. If you want to create larger and complex surveys, this is probably not the right tool.

Pros

Typeform is really easy to use. The form builder is intuïtive and being able to visually build the logic is a big plus! It's nearly impossible to create an ugly survey and I feel that my users also enjoy filling in the forms.

Cons

Typeform does have some limited capabilities and combined with the high costs it's nog value for money. Also applying your own branding and styling is limited but could be solved by Typeform by adding custom CSS.

Review Source

VR

Verified Reviewer  
Personalization Consultant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Absolutely love typeform and its UI"

September 30, 2020

5.0

\- I like that you can associate answers to email addresses, - that you can create different paths (or fill fields) based on the answers a responder provides, - the beautiful and seamless UI for the responders, - the way the answers are collected and shown for analysis. - oh and also the fact that you can upgrade to a monthly plan when you need it and then go back to trial version in the off-months. Overall I would highly recommend Typeform and I always go back to it when needed.

Pros

It's simple to set-up as a user but more importantly when you send out a survey of any kind, it is a seamless experience for the responders and it is also beautiful whether you add your custom branding or use one of their designs.

Cons

I don't have any dislikes to mention. I've used them many times at my regular job as well as my volunteer work and was never disappointed.

Reason for choosing Typeform

We didn't consider any alternative products.

Review Source

IS

Ivette S.  
Publicista  
Broadcast Media  
Used the software for: Less than 6 months

### "Formularios totalmente personalizables"

August 12, 2023

5.0

Pros

Es el único software de encuestas en el que he podido ser creativa y diseñar totalmente el formulario, dándome libertad a poder preguntar de manera libre una cantidad enorme de cosas en poco tiempo y de manera agradable. Puedes hacer las encuestas muy interactivas y condicionar de manera muy inteligente la evolución de la misma.

Cons

Es bastante caro para ser formularios al fin y al cabo, además necesita mejorar la obtención y exportación de grandes cantidades de datos.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Necesitaba más libertad en la personalización porque tenía necesidades especiales en cuanto a cuestionarios.

Review Source

CG

Cynthia G.  
Student Verifier  
Higher Education  
Used the software for: 1-2 years

### "Great for Market Research"

December 16, 2017

5.0

Pros

I am a college student involved in entrepreneurship endeavors with groups and have used Typeform to create surveys to collect research for some of our target groups. I find it very intuitive to use and love the choices when it comes to how I am able to ask the question (i.e. multiple choice, select many, short answer). I also really enjoy being able to see the metrics and analyze the responses we have received on the surveys. Being able to download the results data as an Excel spreadsheet is one of my favorite features! The reports feature is also really nice as I can use that to visually present information/results of the survey. Being able to share the surveys I create is also very easy!

Cons

As a student and not a constant user, I wish there were different packages available to fit my needs. I cannot justify upgrading for more features such as being able to add other people to your workspace, when I am able to get the survey done myself and report back the findings. I would be nice if instead of maybe adding people to the workspace that would be able to make edits and create surveys, that they could just view the results. It would save me some time and help my teams collaborate better. Overall, I really enjoy the basic plan, but would consider upgrading if there was a package that fit my needs better!

Review Source

Yosue V.  
Diseñador Web  
Program Development  
Used the software for: 6-12 months

### "Formularios muy atractivos"

October 24, 2023

5.0

Pros

Es una plataforma de creación de formularios muy atractiva, puedes realizar todo tipo de formularios con excelente look y personalización

Cons

Si bien cumple con lo que propone y de manera excelente, la curva calidad/precio no me convenció del todo, creo que deberían bajar unos USD sus precios

Review Source

PD

Paulo D.  
General Manager  
Legal Services  
Used the software for: 2+ years

### "Best form site I've ever used."

August 1, 2019

5.0

Excellent site with innovative UX and great service overall. Can't live without it.

Pros

I absolutely love Typeform. In my opinion, it's got the best User Experience overall. Its forms are customisable, but the best thing about it is the one-question-per-time structure. Specially great for long answers, although all kinds of answers work well. Also for when you, for some reason, don't want the person to peek into the other questions, or have some sort of "surprise" promo or something on one of the next questions. Also, the way the responses are shown makes it easy to find specific information. It's also got integration with Zapier to save you time, and offers many ready to use gorgeous templates.

Cons

Only 10 (ten) questions on free mode. Getting only 100 responses is already bad enough. Come on, if you at least offered a plan between free and Pro, more people would get it (specially in countries w/ less 'powerful' exchange rates).

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Typeform

The UX is unique. The templates are awesome.

Review Source

VR

Verified Reviewer  
ios developer  
Computer Software  
Used the software for: 1-2 years

### "Time to get some feedback, ideas, answers, and more ! "

August 16, 2022

4.0

Pros

We have been using Typeform for more than a year now and the team is happy about it. You can actually build some good survey or create some automation with it. It can be used in an email, in a communication tool like Slack. You can actually get a lot from a lot of different type of user like employees, customers, one time user, leads etc.

Cons

The suggested design are not the best. It takes so much time to create an end result that is UX/UI worthy. But it's worth it once you get there though.

Review Source

Florence B.  
Community Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A Must-Have for Your Tech Stack"

May 27, 2023

5.0

I happy to use it for all my survey needs.

Pros

Typeform is a robust tool that I used to survey customers about their overall experience as well as the product. I love how easy it is to brand the forms, use the logic branching, and the analytics. It also easily integrates with Slack and Monday.

Cons

Nothing to report here. It’s super easy to use.

Review Source

VR

Verified Reviewer  
IT Specialist  
Human Resources  
Used the software for: Less than 6 months

### "Trying too hard to be more than a form processor"

September 8, 2021

4.0

The overall experience has been good but unfortunately we switched back to Google forms as the current price tag of Typeform and the unfinished product of payment forms is of no use for us.

Pros

The aesthetic presented by Typeform are one of the best in the market. You can customize your forms to look professional from the start. The dashboard is clean and the ease of use is there.

Cons

The payment integration of Stripe feels like an unfinished product. We tried to use it for and even translating the payment area strings is not possible. There is a lack of more payment methods so if your customers or clients only have credit cards you'll be fine.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Typeform

We didn't choose Typeform over Google Forms. We decided to stick with GF for the moment (it is free).

Review Source

IN

Itzel N.  
Ejecutivo de Marketing  
Human Resources  
Used the software for: Less than 6 months

### "La mejor herramienta para crear formularios y cuestionarios"

March 30, 2023

5.0

Nos ha ayudado mucho para el tema de leads y reatroalimentación en capacitaciones que brindamos en la empresa. Es muy sencilla de usar y es visualmente atractiva.

Pros

Me gusta que puedes personalizar el formulario incluso con la imagen de la marca, además de añadir preguntas de opción múltiple, abiertas, de única opción, etc. Es una herramienta muy sencilla de usar y nos ayuda a tener información valiosa como retroalimentación e información de leads.

Cons

Hasta el momento no hay algo que me desagrade de la herramienta

Review Source

Josip L.  
Sales Manager  
Retail  
Used the software for: 6-12 months

### "Natural Surveys and Forms"

July 20, 2019

5.0

I collected a lot of useful data that I think if I would use some other survey tool wouldn't be that much valuable. I got almost 80% solved ratio of email recipients. That is huge and I never had that high percent and I regularly send surveys to our customers.

Pros

Typeform allows me to create online surveys or forms which looks more natural and are designed by people for people. There are no fancy overkill features which some other survey tools have because they are often hard to use and perform far worse than a simple yet beautiful survey or form. Every form looks just beautiful and calls for recipients to answer more and more because I think it is more friendly than other survey tools. Forms or surveys are solved in the top to down approach and there is a nice graphical slide which tells you at which percent you are at the current survey. I especially liked connectivity with MailChimp. It worked very well.

Cons

I liked every part of Typeform except their pricing. For our budget, it is a way too high but if you try their free version you will see that it is more like trial limited version and it still performs very good. Also, I encountered some strange bug that bothered me for a long time. When I was using MailChimp connection some data weren't transferred correctly to this service. I tried to contact their support but it wasn't the speediest one and the answers I got weren't on a level as their tool.

Review Source

CB

Chris B.  
Personal trainer  
Sports  
Used the software for: 1-2 years

### "Helped build my bootcamp business "

December 2, 2022

5.0

Exceptional service overall and not to go overboard it literally helped build my business from ground up so I couldn’t recommend it anymore then that

Pros

Typeforms helped me store 100s of client leads with there details for future email marketing… it allowed me to use customer questions to allow me to separate true interest or potential time wasting

Cons

If I had to find something then I’d want more customers allowed to answer questionnaire on the free version

Review Source

Mansi M.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "#1 tool for creating beautiful and effective forms "

December 31, 2022

5.0

Excellent experience, 100% recommended tool.

Pros

I like the most that with just a few clicks, I can use their pre-existing templates, and create a very effective and beautiful form for surveys, or market research. I was also able to create some interactive quizzes and the experience was excellent.I feel Typeform is one of the leading software in this area and provides value for the money spent on them.The forms can be embedded into a website or can be sent via mail, or I can just share a public link with anyone. It is super easy to use and implement.

Cons

I did not face any major cons, but their customer support service takes a lot of time to reply. Live chat for minor issues would be useful.

Review Source

SM

Subhav M.  
Application Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Surveys and marketing with Typeform"

September 30, 2022

5.0

Pros

Simplestic and modern user interface with all the necessary features.

Cons

No cons as of now. Incredible product with multiple use cases.

Alternatives considered

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

Review Source

Fahad D.  
Android  
Computer Software  
Used the software for: 2+ years

### "Golden tool for all things Surveys!"

February 8, 2023

5.0

Pros

From the simplicity of creating forms to viewing analytics to even the different designs, Typeform is a beautiful tool for managing, monitoring and creating surveys and forms

Cons

Managing and viewing all the surveys in the main menu is a bit overwhelming to look at and could be improved.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Google form designs were too generic and bland, typeform extremely intuitive

Review Source

Darwin O.  
Chief Operating Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "The most beautiful conversational survey platform "

April 23, 2022

5.0

Pros

It's conversational surveys capability, beautifully crafted templates ready to use.

Cons

Higher limits in the lower tier plans could be better.

Alternatives considered

[AidaForm](https://www.capterra.com/p/187765/AidaForm/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review Source

Tanya B.  
Sr CRM Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy set-up, simple API integrations, easy logic configurations"

May 24, 2022

4.0

Great!

Pros

Great connection to other tools with a simple API Connection, complex logics can be built and managed easily, also very user friendly and easy to navigate for the whole team

Cons

branding removing, in the long run data transfers and maintenance for example in case of lead collections, capture and customer data storage can get complex when using multiple systems. Example for CRM Tool, DWH, ERP System

Review Source

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