# Page 18 | Typeform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Typeform the right Market Research solution for you? Explore 945 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137289/Typeform/reviews

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Typeform

4.7 (945)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 18 - Reviews of Typeform

## Showing most helpful reviews

Showing 426-450 of 945 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maria S.  
UX Researcher  
Computer Software  
Used the software for: 6-12 months

### "Neat and smart surveys"

March 6, 2023

5.0

Pros

Awesome usability, beautiful visuals, possibility to show a feedback form from a website

Cons

\- It has many subprocessors in the US which makes it hard to pass through the tight EU compliance rules- it lacks a multi-lingual option. There are ways to make workarounds but they are not convenient

Review Source

VR

Verified Reviewer  
Engineering Manager  
  
Used the software for: 1-2 years

### "The best replacement for Google forms out there"

April 2, 2018

4.0

A better format to present forms on, it's more clean and organized than Gdocs, I specially like the responses view, it is more organized than a spreadsheet.

Pros

Having an organized report of the answers of any form is the best thing about Typeform, having email notifications and being able to integrate alerts easily on Slack.

Cons

You have to use Zapier in order to export the data to places like Slack. The process is not complicated through Zapier but it would be great if it could be done directly through Typeform itself.

Review Source

EE

Erick E.  
Inbound Marketing Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "UX impecável em formulários"

November 1, 2021

5.0

Pros

Com o Typeform é possível ter formulários realmente interessantes de responder. O resultado são formulários fluídos, responsivos e bonitos de se ver. Além disso, é possível brincar com ramificações e cálculos, de acordo com as respostas dadas pelo usuário. Como ferramenta de captura de leads, também é excelente é mantém diversas integrações para que os leads sejam armazenados e tratados posteriormente.

Cons

O Typeform foi uma novidade realmente interessante quando surgiu, há alguns anos. No entanto, como um usuário esporádico, me parece que poucas novas funcionalidades e opções foram acrescentadas para justificar o preço praticado.

Review Source

VR

Verified Reviewer  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My go to for surveys "

August 31, 2020

4.0

Overall, this is a good and professional looking survey tool to gather information.

Pros

Typeform is a great way to perform surveys and collect information. You can present your survey in a professional manner in which people actually want to participate in your survey.

Cons

I found it a bit expensive for a single person, small business. For what I need, the cost outweighs the benefits.

Review Source

AM

Amanda M.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Never Again"

October 18, 2022

1.0

Extremely underwhelming. If Typeform wish to offer surveys they really need to think about how a survey is deployed and what is required. The UI is glitchy and the pricing structure is shocking.

Pros

We have traditionally used Survey Monkey but decided to give Typeform a go this time around for a large consumer survey that we use. What an absolute disaster. To be able to secure the 250 responses that we wanted we had to jump through hoops on what is an extremely complicated pricing structure. Customer support was extremely lacking and after back and forth over a week (AFTER the survey had been deployed to our database and subsequently locked by Typeform), we gave up, redid the survey through Survey Monkey and reissued to our database. We will never use this software again.

Cons

Its extremely glitchy. Testing was a challenge with the survey working sometimes on mobile device and others not (particularly on IOS). The pricing structure however is completely and utterly impractical for organisations looking to conduct a sizeable survey. Customer service was appalling.

Review Source

Alexandre B.  
Head of Customer Success at Lodgify  
Computer Software  
Used the software for: 1-2 years

### "Good value"

February 7, 2019

4.0

Great. Once passed the learning curve (onboarding could be a lot better), the tool is great and give you the ability to create rich, complex and animated forms in no time, and embed them where you are. I like that Typeform doesn't try to do it all, helping to keep pricing at an acceptable level. Great tool already, but with some tweaks can be amazing! Huge potential

Pros

Unique features ''Logic jumps'' Integrations Animations for the forms

Cons

Some missing features template creation could be better (Wix and Canvas are king in this domain) No wizard Reporting

Review Source

FS

Filip S.  
Education coordinator  
Higher Education  
Used the software for: 6-12 months

### "Beautiful form creation tool for all purposes"

November 30, 2023

5.0

Simple to use and easy to start working with surveys. Logic option gives you another dimension for feedback.

Pros

Beautiful design of forms can help get an attention from respondents. Great tamplates to start from begining.

Cons

Price plans are to high for small teams.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Still using SurveyMonkey for some type of surveys.

Review Source

CL

Christine L.  
Digital Marketing & Web Coordinator  
Writing and Editing  
Used the software for: 2+ years

### "Works Well"

December 13, 2020

5.0

The conditional logic really helped us create useful forms that could get more info and insights from our users. It's great how it also allows for users to upload files, making the form more powerful and useful when we needed a user to submit a file.

Pros

It's easy to navigate and create forms that are easy and intuitive for users to use. It's easy to customize the design of your forms, especially when it's for a campaign. You can connect your results to Google Sheets and share those results with other team members without having to log in to Typeform itself.

Cons

A few glitches from my experience with characters that are imported. A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.

Review Source

RM

Roxana M.  
Head of Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "I don't know how I'd handle partnerships without it!"

July 1, 2022

5.0

Very powerful tool, Typeform!

Pros

I love that I am able to get submissions for partnerships thanks to Typeform.

Cons

I really like the tool and I think it's very advanced.

Review Source

PG

Prashanth G.  
Co-Founder  
Financial Services  
Used the software for: 6-12 months

### "Easy to setup tool and simplest form of data or feedback collection"

July 18, 2022

5.0

I used Typeform few months back to collect user feedback and other data from a large set of users. It has synced the data in one place for a quick reference.

Pros

1\. Simple interface is very intuitive. 2. Drag and drop feasibility with easy to use customisable templates. 3. Integration of 3rd party softwares(e.g - Hubspot)

Cons

1\. Multi-lingual option doesn't provide appropriate translation. 2. Can't customise the text(font),imagery. 3. Mobile view is not responsive.

Review Source

Karel K.  
Řídící letového provozu - žák  
Airlines/Aviation  
Used the software for: 2+ years

### "Superb questionnares!"

February 24, 2019

5.0

I have been using it for some time - and it is incomparably better to other solutions. For example, once I used Google Forms for answering scale 1 - 7. Then I realised that some people used smartphones with terrible narrow screen and answered only on scale 1 - 3 or even 1 - 2 (they were lazy to move the scale to the right...). However, this cannot happen with Typeform.

Pros

Almost everything! It is easy to use — both for a creator of the questionnaire and respondents. Respondents can quickly fill it both on laptops and smartphones. You can adjust many things - use logic jumps, create a template, use hidden fields and many other.

Cons

That you have to pay for advanced features, but when you need them, it is also a good use for your money.

Review Source

CS

Chitrang S.  
Software Engineer  
Telecommunications  
Used the software for: 6-12 months

### "An easy way to design forms and surveys"

November 30, 2022

4.0

Me and my team have used Typeform to save time and design quality surveys and forms to get valuable insights and details of any task or product. It has been a revenue booster for us.

Pros

It has been of great use as one can do loads of customizations to make a survey worthy. The interface provided to design forms is really user friendly and simple. Typeform gives automation features to assist in making professional forms and surveys.

Cons

Pricing can be better as compared to its competitors. Testing of forms is sometimes an issue, especially when one gets unexpected glitches. Otherwise, it is a great tool at disposal.

Review Source

RG

Robert G.  
Producer  
Music  
Used the software for: 1-2 years

### "Very Elegant Forms That My Customers Love, Some Rough Edges on the Backend"

February 11, 2021

4.0

Typeform helps me get the information I need from my potential clients when I need it, and it makes the process enjoyable and elegant for everyone. It seems like there are some growing pains on the backend and I would like to see their data export made a bit more convenient for owner/operator type businesses, but overall I am happy.

Pros

The best feature are the easy to implement forms with lots of convenient ways to get the right kind of data in the right kind of way. Clients love using them, and I love making them! I find that I get a much better response than when I've used more basic form types from Typeform's competitors.

Cons

The way that it exports user data from the forms could be a little more helpful. When I have used this feature, it formatted the data in a fairly barebones way which would be acceptable if I was managing a large database and had a system in place for it. As someone who uses a few of these forms a month, it meant that I needed to do extra work. Also, it seems like they are still ironing out a few features in the dashboard as once in a while I will notice something in my UI \[not the customer's UI, it should be noted\] not working properly. These occurrences have been fewer over the last year so perhaps they've been improving it.

Review Source

WK

Winnie K.  
Manager  
Design  
Used the software for: 2+ years

### "Engaging and easy survey tool"

February 9, 2026

4.0

Pros

Typeform provides a refreshing experience for users and makes it very easy to answer as it shows one question at a time, and also has clear instructions for users to answer the survey with their keyboard. The ability to use variables to make the survey a little more personable is also great for engaging users.

Cons

As Typeform only shows one answer at a time, I find it hard to carry out more complex surveys where you might want user to refer to a previous answer. They have also changed their plans over the years, leaving the lower-tier ones quite restrictive.

Review Source

Response from Typeform

February 17, 2026

Hi Winnie, it's great to hear you liked the engaging and personalised nature of Typeform. We appreciate that the one question at a time approach might not alway work for your audience, we have recently implemented multi-question pages which might fit your use case better. Feel free to reach out to our support team any time if you have any questions. Thanks so much for the feedback, it really helps us improve our product offering.

AM

Andrea M.  
Operations Manager  
Retail  
Used the software for: 2+ years

### "Offers a lot of customizations for preparing forms "

December 11, 2022

5.0

Pros

Offers a lot of different question typesBranching functionality is awesomeAbility to connect the form to google sheets and moreAbility to integrate the form directly on a webpage

Cons

The integration with Asana is not that greatDoes not submit the info properly and is a bit complexWhenever changes are needed it is not easy to edit it. Always have to go back, remove and re-add

Review Source

DM

Don M.  
Director Of Marketing  
Financial Services  
Used the software for: 1-2 years

### "Solid Modern Survey Option"

December 10, 2019

4.0

It's a solid platform. Plenty of options. I like the roadmap view to be able to check out any conditional logic.

Pros

It's modern and device friendly. It offers a variety of integration options. It's easy to get your data out.

Cons

Internal reporting tools are limited. The jump between pro and premium was a little hard to swallow and there is no options for any ala cart features. You shouldn't need to pay nearly twice as much just to redirect on completion, the only feature from premium I wanted.

Alternatives considered

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

Reason for choosing Typeform

Price, features and functionality

Review Source

Ricard C.  
Marketing manager  
Marketing and Advertising  
Used the software for: 2+ years

### "La mejor herramienta de formularios"

February 11, 2023

5.0

Pros

Gran software para creación de formularios de captación de leads, calculadoras o encuestas de satisfacción.Integrable con muchos otros softwares.Personalmente, lo mejor son la calculadoras que se pueden crear con las funcionalidades de los valores ocultos.

Cons

Por lo general, son la mejor opción del mercado, pero muchos clientes considera su precio un poco alto

Review Source

Rick P.  
Director  
Design  
Used the software for: 1-2 years

### "One-of-a-kind forms and survey SaaS may be worth the cost"

March 14, 2019

5.0

Fun to use forms software which is unfortunately outside my current budget restraints but I can't wait until I have a client I can bill for it.

Pros

It's easy to build beautifully designed and powerful forms and survey with integrated photos and videos and even allowing uploads. The forms are addictive and fun to use and have proven to consistently increase lead acquisitions.

Cons

Expensive for the pro version which you will need after you're done trying the software out. The free tier is for tinkering only. No WordPress integration which baffles me. LastForm is a WordPress plugin that piggybacks on Gravity Forms but it's no replacement for LastForm. If you've fallen in love with what Typeform can do you have no serious alternatives especially considering that the dev of Lastform has stopped supporting the plugin.

Review Source

GM

George M.  
MD  
Information Technology and Services  
Used the software for: 2+ years

### "the best forms software"

December 6, 2023

5.0

The software has been awesome for me especially its customizability.

Pros

I love the display of results in real time and the simplicity of the software.

Cons

I have no negative reviews at all. It is the best

Review Source

VR

Verified Reviewer  
Student  
E-Learning  
Used the software for: 2+ years

### "Amazing UX design and great flexibility "

April 11, 2020

5.0

It was amazing and I will continue to use Typeform for campus opportunities recruitment .

Pros

It has a compelling website layouts, which makes it superior than other surveys

Cons

I didn't like too much about this software as the survey volume capacity is limited

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

I really enjoyed the google analytics from google form, yet I wanted something more compelling especially when it comes to campus club recruiting, therefore I made the switch.

Review Source

VR

Verified Reviewer  
VP of Sales and Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nice looking form filling solution for website."

February 6, 2023

5.0

Pros

The customizing is very good along with the form cadence.

Cons

Random disruptions of data delivery and ceased sync with document integrations was difficult to remediate.

Review Source

oscar M.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "El mejor creador de formularios con lógica que existe"

December 5, 2022

5.0

Me encata la herramienta, la usabilidad es genial y el resultado final maravilloso.

Pros

En mi opinión es el mejor creador de formularios que existe. Tanto para hacer un formulario sencillo como añadir lógica avanzada. Realmente está a otro nivel.

Cons

El precio. Aunque tiene versión gratuita, si lo quieres usar de verdad tienes que pagar pro el y los precios no son populares.

Alternatives considered

[Formaloo](https://www.capterra.com/p/235640/Formaloo/)

Review Source

Jonny D.  
Head of sales operations  
Financial Services  
Used the software for: 2+ years

### "Typeform forms made easy "

October 23, 2019

5.0

A rockstar and works so well. Reliable and simple.

Pros

This product does form building and management really well! They have focused on integrations and simplicity a great product well excuted a baby could use this software! It’s excellent.

Cons

Would like to see improved personalised branding but other than that. No complaints

Review Source

Tim A.  
Lead Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Be Professional and Look Cool Doing It!"

September 18, 2019

5.0

Typeform is so easy to use and set up. It even puts all of the responses in percentages (sort of like Doodle) so you know which options are more popular. This is truly amazing!

Pros

I LOVE how Typeform looks! It can turn any boring questionnaire into a fun experience. When I first experienced it for myself, I was blown away. This truly made all the difference for getting more responses!

Cons

I love everything about Typeform. I really have no complaints! It does everything you need it to in a very unique way!

Review Source

Etan W.  
Product Manager  
Consumer Services  
Used the software for: 6-12 months

### "Great tool for garnering customer feedback"

December 14, 2018

5.0

Pros

How it enables our company to collect consistent NPS responses, which directly impacts how we prioritize future improvements

Cons

Have had occasional breakages due to upgrades/third-party changes, not always their direct fault though

Review Source

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