# Page 9 | Typeform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Typeform the right Market Research solution for you? Explore 954 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137289/Typeform/reviews

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Typeform

4.7 (954)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 29th, 2026

# Page 9 - Reviews of Typeform

## Showing most helpful reviews

Showing 201-225 of 954 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Zuhairah A.  
Marketing Communications Specialist  
Internet  
Used the software for: 2+ years

### "Creative online form"

July 13, 2021

5.0

Pros

offering the most beautiful and interactive online form that are easy to customized it to our satisfaction. It make the user engaging more with the form and giving them a unique and fun experience even when they are dealing with the business form.

Cons

should always update and constantly adding more new template and design, so we can have more option when designing the form. Other than that, i have no other dissatisfaction with this software.

Review Source

VR

Verified Reviewer  
CEO  
Telecommunications  
Used the software for: 1-2 years

### "TypeForm is a great product, but can be even better"

June 15, 2021

5.0

Overall, is the best option for those who care a lot about the appearance of the surveys/applications that they sent. Some of the options in Typeform are a bit confusing, but this not because of the UX/UI of their product, but because of the nature of building quizzes and forms.

Pros

I like the design of very much. Frankly, I believe that the main "killer feature" of Typeform is the fact that it looks so much better than all other options, and since it was important to us to have a great-looking application process - that's was the best choice for us.

Cons

The price. used to be much more affordable in the past, and it's a pity that it is now so much expensive. I believe that Typeform can find other ways to increase their revenge while allowing the entry tier of the software cheaper.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Typeform

Design, Design, Design :)

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Because of the design.

Review Source

Abhinav B.  
Member - HR  
Broadcast Media  
Used the software for: 6-12 months

### "Type form : they understand they delivered "

February 18, 2023

3.0

Simply Excellent

Pros

Excellent presentation skills and connectivity with and customers gives impressive leads without fail

Cons

Security is the main issue as there is No insurance against bots

Review Source

Laly Noya R.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Typeform is Useful "

November 12, 2023

5.0

Using for creating different forms. Doing so has made my job much more efficient. Also, using this software is easy.

Pros

I like that Tyoeform offers different templates for creating forms.

Cons

I don’t have any thing to report least about using .

Review Source

mC

matt C.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Love Typeform"

November 13, 2023

5.0

We all love it and so do the customers.

Pros

Easy to use and great features. Also, alerting to when a customer has submitted a form is also a big plus

Cons

There are really no downside to this program.

Review Source

PA

Pinar A.  
Talent Relations Specialist  
Automotive  
Used the software for: 2+ years

### "A good way to create beautiful surveys"

June 25, 2023

5.0

I can recommend Type Form to businesses that need to collect data in a more engaging and effective way.

Pros

I love how makes surveys so much more engaging. The interactive elements and beautiful designs make people actually want to answer my surveys. I'm actually using the data to make better decisions.

Cons

The templates can be a bit overwhelming. There's a lot of data to sift through, and it can be hard to know what to look for.

Review Source

GV

German V.  
Affiliate Marketer  
E-Learning  
Used the software for: 6-12 months

### "Una herramienta potencial para capturar leads"

December 28, 2023

5.0

es una gran herramienta, yo principalmente la uso para capartar leads, obtener data, y me a funcionado de forma excepcional. Los niveles de conversion que te puede llegar a generar son realmente sobresalientes, ademas de que es muy intuitiva y facil de usar. La recomiendo ampliamente

Pros

Lo que me gusta de es la libertad que me da para crear mis formularios, ya sea que quiera incluir un video o una imagen para aumentar la persuacion, me permite hacerlo en un par de clicks, de verdad que su interface es bien amigable y con un amplio abanico de opciones.

Cons

Yo solia usar la version gratuita porque es bastante completa y me ofrecia la mayoria de funciones principales, sin embargo funciones como la de sincronizar con el pixel de facebook solo estaba disponible en la version de pago. lo cual me forzo a adquirir dicho plan, solo por esta funcion. Esto es lo unico que no me ha gustado ,

Review Source

ND

Naomi D.  
Author and Editor  
Writing and Editing  
Used the software for: 1-2 years

### "Typeform is a very helpful tool for gathering information"

July 12, 2022

5.0

Overall, it is a good experience, although I find it expensive. I have had to look elsewhere for something less expensive.

Pros

What I like most is that it is very easy to use and easy to customize forms to suit my business needs.

Cons

What I like least is that there is no way to alert me when someone submits the form. That would be so helpful. As it is, you just have to keep checking back, and that is time consuming and easy to forget to do.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reason for choosing Typeform

I found easier to use.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

I found easier to use.

Review Source

MY

Marcus Y.  
VP Marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "A user-friendly form management platform"

March 20, 2023

4.0

So, we do not have to go to design our own form now. saves us a lot of headache designing forms which we use quite often.

Pros

is user-friendly and being survey builder, it is really helping us to collect feedback as well as doing lead generations for us. The strength of Typeform lies in the ease of usage with its drag and drop interface. We particularly like the integrations it has with the CRM tools we are using such as Vbout and Sendinblue. Furthermore, the user experience is good and better than other form builders, especially the free ones.

Cons

There is not much to complain except when we use the free tier there are various limitations. However, we are happy to upgrade to a paid version which gives us a lot more flexibility.

Alternatives considered

[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

Reason for choosing Typeform

UI is much better and simpler to use.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

is easier to use.

Review Source

Shahila A.  
Business Development Manager  
Financial Services  
Used the software for: 2+ years

### "Build form and survey with no coding"

May 1, 2021

4.0

I my line of work, i need to use many form and survey to collect data from user and client to have the most current and precise data. help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Pros

Building a form and survey with is the most easy to do, as it is using a drag and drop graphical interface, and no coding involve while building it. It also has time estimation for user to complete the form or survey which help them to know how much time they needed to complete it.

Cons

Using it with free plan has so much limitation to the tools that i can use to building the forms. I have upgrading to the premium account but not much advance tools in there that can compensate the cost for the premium plan. I hope they can add more feature and advance tools for the premium plan.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

tools for building a form and survey is better than Google Docs.

Review Source

RP

Rachel P.  
Senior SEO Specialist  
Automotive  
Used the software for: 1-2 years

### "A great way to build surveys"

October 4, 2023

4.0

Overall, I'd recommend to marketers looking to carry out any form of research, as long as they're not looking to ask many questions (which, for most surveys looking to have a high response rate, is necessary!). If you're looking to create a more complex survey with heaps of questions and potential flows, be prepared for some lags.

Pros

Building surveys with is really, really easy. Regardless of whether you're asking open or closed questions, have follow-up questions pertaining to certain answers or want to use rankings or scales, Typeform makes it easy to add and tailor each of these questions at any point in your survey creation.

Cons

The only thing that lets down is how much it lags when you're working with lots of questions. A slight lag is expected on any software, but if you're building complex surveys with various avenues (for example, for whitepaper research), adding and editing any questions further down the line becomes almost impossible due to lag times.

Review Source

Matheus R.  
CTO  
Education Management  
Used the software for: 2+ years

### "The best form experience"

January 31, 2020

5.0

My experience with has been great, everything that I thought I wanted to do was possible.

Pros

is the best tool for creating forms that we have used so far. It creates the experience that we think is the better one for our users.

Cons

There are too many features locked behind a paywall. Because of that, we end up using google forms even though it is worse.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Review Source

EM

Emily M.  
Customer Service Manager  
Arts and Crafts  
Used the software for: 2+ years

### "The best in the business"

April 1, 2022

5.0

One word - EXCEPTIONAL .

Pros

I literally won't get tired talking about . We've been using this platform for years now, everything related to surveys, automations, customer satisfaction - TypeForm is the answer. I also must mention it interface this platform has which for me is very important in working process, it's so seamlessly perfect. And of course, reporting. Such platforms usually struggle when it comes to reporting, but TypeForm actually gives you everything you need and makes all manual work -automatic.

Cons

There's nothing so far. Everything I need, is there.

Review Source

VR

Verified Reviewer  
CTO  
Computer Software  
Used the software for: 1-2 years

### "Le logiciel de référence pour la collecte d'information utilisateur"

December 8, 2023

5.0

Pros

Simple à configurer, il nous a permis de créer rapidement des formulaires de collecte de besoins utilisateur et de les exploiter de manière immédiate. Il intègre de nombreux outils, notamment le paiement avec Stripe

Cons

Prix assez élevé (en comparaison avec la concurrence).

Review Source

OJ

Olivia J.  
Programs Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Super efficient survey creation and management tool!"

May 22, 2024

5.0

Pros

is a really great form management software, especially in comparison to Google Forms. We have used Typeform to collect so many different types of information and data, but it is very easy to set up the different types of surveys!

Cons

Sometimes can be a bit tricky to get a handle of when new features are released, but they always maintain a super great FAQ and How-To section.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Google Forms could not hold the capacity of form entries we were receiving or handle all of the different pieces of information we were hoping to collect.

Review Source

IV

Isabel V.  
Content Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Awesome but pricey"

December 21, 2023

5.0

Overall amazing experience. The only reason I don't recommend this to every company is because of the price.

Pros

Functionality and customizability are great. Can integrate with other user flows or processes easily. It is sophisticated yet easy to use.

Cons

It is pricey compared to similar tools. Smaller plans have very limited functionality. You need to have total clarity of how to leverage this tool to consider it in your budget.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Typeform

had the robust functionality we needed and also the capability to use our branding.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We needed to have better integrations with other user flows.

Review Source

Garrett G.  
Marketing Manager ¿ Technology  
Computer Software  
Used the software for: 2+ years

### "One of My Favourites"

February 6, 2019

5.0

Great tool, great support, great integrations, very good pricing. Highly recommended.

Pros

is the only survey tool that I can say I enjoy using. The surveys look fantastic, the flexibility of customization is amazing (definitely above other platforms in the space), and it's surprisingly easy to set up integrations or use some of the more complex features without needing too much hand-holding. I have reached out to support numerous times for everything from feature requests (I've sent many of those over the years) to trying to figure out how to do something crazy with a Typeform and the support team is always all over it. Great support team for sure!

Cons

has less functionality than some platforms like SurveyGizmo, but for 99.9% of people out there, that won't be an issue. One nit that has bugged me forever is that even if you subscribe to Typeform, by default every form you create will include the Typeform branding and you have to manually turn this off every single time. If you pay for the service, the white-labeling should be turned on by default.

Review Source

Pedro L.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "A "must use" platform to generate intuitive and simple forms"

February 5, 2024

5.0

Pros

The fact that any type of user, even without any experience, can quickly learn how to setup a form it's a very strong point. The fact that we, we advanced users, can customize a complex form it's also very good and then having integrations it's top.

Cons

I can't actually think in much to say of cons, but if I forcedly had to chose one, I would say probably pricing to access some features. Maybe balancing it differently but it's very good the way the platform is setup anyway.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

It's easier and faster to setup. Mostly for non-experienced users.

Review Source

VR

Verified Reviewer  
Creative Manager  
Telecommunications  
Used the software for: 2+ years

### "Typeform makes forms fun!"

December 11, 2019

5.0

We love creating new forms and seeing how much fun we can make them. This is a great platform and is a must have!

Pros

The customization and flow of forms makes forms more engaging and easier to complete. We have noticed more individuals filling out forms once we switched to due to the uniqueness and not overwhelming the individual with all the questions at once.

Cons

There was a bit of a learning curve when creating new forms. Changing an existing template when you are creating a new form will alter any saved forms using that template. The system should send a notification informing you if you make changes it will change other forms using that template.

Reason for choosing Typeform

We chose due to the ability to customize forms more and make them more engaging.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Price and more customizations. However, Survey Monkey has better reports and statistics.

Review Source

Alexia R.  
Marketing coordinator  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Best survey tool for B2B SaaS"

February 9, 2023

5.0

Pros

I just started using for my online surveys, and I am very happy with the site. I've noticed a big difference in how my surveys are used and how well they work overall compared to other tools like Google Surveys.One thing I like about Typeform is how easy it is to change the way my surveys look and feel. The platform lets me change a lot of things, which makes it easy to make surveys that are visually appealing, interactive, and interesting to my audience.One thing that makes Typeform stand out is how much more fun and interesting it is than other survey tools. The platform's interactive design and easy-to-use interface make it easy for me to get information from my audience in a way that is fun for both them and me.I highly recommend Typeform to anyone who wants a survey tool with a better user experience and a more interesting way to collect information. The platform has changed the quality and usefulness of my surveys in a clear way, and I think it will do the same for you.

Cons

One thing I didn't like about was that there wasn't a step-by-step guide to help me figure out how to use the editing tools. I had trouble finding the right options and features to make the surveys I wanted to make. This made the process take much longer and be much more annoying than it should have been.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

The interface is much better for users. More fun!

Review Source

VR

Verified Reviewer  
Team Lead  
Consumer Services  
Used the software for: 2+ years

### "Someone here who never used Typeform? "

August 11, 2022

5.0

Pros

We used to work on another software but this one was the easiest one to use and to set-up from my point of view. Very easy to build forms and actually use them in all kind of situations both externally and internally. Collecting data made easy.

Cons

It takes time to choose templates etc that really looks like “you”. It is a real job indeed. Still, the software is great.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review Source

SP

Sophia P.  
Ceo and founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Typeform is great if paid for "

February 13, 2023

4.0

Overall I find it super easy to use. It’s much more attractive than other options although some of the data trees are hard to build- aka integrating logic

Pros

The paid version is great, easily customisable and easy to share data with the team and convert it into user insights

Cons

Minimal features With the free version which is a shame - however becomes very expensive for paid versions

Alternatives considered

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Ugly product

Review Source

Eric R. B.  
Chief Product Officer  
Internet  
Used the software for: 2+ years

### "Typeform looks great and is easy to use"

June 17, 2021

4.0

has been a solid alternative for some of our projects, particularly when we have worked with marketing teams that like the simplicity of the setup and presentation. I view it as a fine option, but prefer Google Forms for projects we initiate on our own.

Pros

has a unique feel with the way is serves up single questions and then moves your perspective in a way that feels energetic and enjoyable. When users encounter a Typeform, it feels effortless and quick to fill out. This is the primary reason we like to use it.

Cons

wants more integrations and perhaps template variation options that really aren't available. The connectors available are also lacking.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Typeform

When a client-partner or customer prefers , we use it.

Review Source

VR

Verified Reviewer  
Co-founder  
Information Services  
Used the software for: 1-2 years

### "Best low code forms we could find"

July 23, 2021

5.0

Easy to set up, allowed us to have a professional forms on the frontend without having to write custom code

Pros

Forms look and feel amazing. Has the APIs we need to tie them into our Zoho Creator stack. Great for easy to use internal tools or customer facing ones.

Cons

The reporting on results isn't very intuitive, has a decent search function though and ultimately serves it's purpose.

Alternatives considered

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)

Review Source

Rafael del Valle A.  
Product owner  
Human Resources  
Used the software for: 2+ years

### "Typeform allows you to increase your team velocity, as well validate fast and cheap. "

June 11, 2023

4.0

Pros

\- Easy to use- Interface for users who answers your surveys. - cheap- Integrations.

Cons

\- For some functions is difficult to get access to them sometimes, you have to be a pro user to have awareness about where they are.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review Source

Response from Typeform

October 6, 2023

Thanks for the review, Rafael. We're happy to know we add velocity and ease to your day-to-day. We'd love to learn more about how we're helping you and your team. If you're open to chatting and sharing your story with us, please reach out to us at: customerevidence@typeform.com

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