# Page 9 | Typeform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Typeform the right Customer Satisfaction solution for you? Explore 971 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137289/Typeform/reviews --- Typeform 4.7 (971) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Page 9 - Reviews of Typeform ## Showing most helpful reviews Showing 201-225 of 971 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Ashley C. Social Media Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great For Feedback and Polls From Your Customers" August 31, 2021 5.0 Pros Typeform is user friendly and very easy to figure out. There's not a lot you have to do and it looks amazing even with the most minimal of effort. The more you put in the better your form will look, but you don't have to spend hours making things look great. You ccan have a form ready to go in about 5 minutes. Cons Before we purchased I did wish there were more templates for free users. A lot of the templates that look the best are part of their premium features. Review Source LM Leah M. Artist reveiwer Online Media Used the software for: 2+ years ### "Fast an easy to complete " August 31, 2023 5.0 Easy way to complete or make a survey collect data Pros Makes taking or making surveys easy when others suck Cons Can be to repetitive an drawn out depending who made it Review Source Adrian D. Used the software for: ### "Disappointed; significant number of results lost" October 27, 2014 1.0 Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit". Pros Beautiful looking surveys, easy to setup, fantastic analysis tools. Cons Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end. Review Source Response from Typeform October 27, 2014 Hi there, Thank you for your feedback. There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either. To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%. It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that. If there's anything I can help you with, don't hesitate getting back to me. Pedro SN Samuel N. IT manager Computer Software Used the software for: 2+ years ### "Soar higher with type formc" July 19, 2023 4.0 Pros It is simple and easy to use it's inexpensive Cons Sometimes doesn't intergrate with other softwares Review Source Zuhairah A. Marketing Communications Specialist Internet Used the software for: 2+ years ### "Creative online form" July 13, 2021 5.0 Pros Typeform offering the most beautiful and interactive online form that are easy to customized it to our satisfaction. It make the user engaging more with the form and giving them a unique and fun experience even when they are dealing with the business form. Cons Typeform should always update and constantly adding more new template and design, so we can have more option when designing the form. Other than that, i have no other dissatisfaction with this software. Review Source VR Verified Reviewer CEO Telecommunications Used the software for: 1-2 years ### "TypeForm is a great product, but can be even better" June 15, 2021 5.0 Overall, Typeform is the best option for those who care a lot about the appearance of the surveys/applications that they sent. Some of the options in Typeform are a bit confusing, but this not because of the UX/UI of their product, but because of the nature of building quizzes and forms. Pros I like the design of Typeform very much. Frankly, I believe that the main "killer feature" of Typeform is the fact that it looks so much better than all other options, and since it was important to us to have a great-looking application process - that's was the best choice for us. Cons The price. Typeform used to be much more affordable in the past, and it's a pity that it is now so much expensive. I believe that Typeform can find other ways to increase their revenge while allowing the entry tier of the software cheaper. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Typeform Design, Design, Design :) Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Because of the design. Review Source Abhinav B. Member - HR Broadcast Media Used the software for: 6-12 months ### "Type form : they understand they delivered " February 18, 2023 3.0 Simply Excellent Pros Excellent presentation skills and connectivity with and customers gives impressive leads without fail Cons Security is the main issue as there is No insurance against bots Review Source Laly Noya R. CEO Consumer Goods Used the software for: 2+ years ### "Typeform is Useful " November 12, 2023 5.0 Using Typeform for creating different forms. Doing so has made my job much more efficient. Also, using this software is easy. Pros I like that Tyoeform offers different templates for creating forms. Cons I don’t have any thing to report least about using Typeform. Review Source mC matt C. CEO Consumer Services Used the software for: 1-2 years ### "Love Typeform" November 13, 2023 5.0 We all love it and so do the customers. Pros Easy to use and great features. Also, alerting to when a customer has submitted a form is also a big plus Cons There are really no downside to this program. Review Source PA Pinar A. Talent Relations Specialist Automotive Used the software for: 2+ years ### "A good way to create beautiful surveys" June 25, 2023 5.0 I can recommend Type Form to businesses that need to collect data in a more engaging and effective way. Pros I love how Typeform makes surveys so much more engaging. The interactive elements and beautiful designs make people actually want to answer my surveys. I'm actually using the data to make better decisions. Cons The templates can be a bit overwhelming. There's a lot of data to sift through, and it can be hard to know what to look for. Review Source GV German V. Affiliate Marketer E-Learning Used the software for: 6-12 months ### "Una herramienta potencial para capturar leads" December 28, 2023 5.0 Typeform es una gran herramienta, yo principalmente la uso para capartar leads, obtener data, y me a funcionado de forma excepcional. Los niveles de conversion que te puede llegar a generar son realmente sobresalientes, ademas de que es muy intuitiva y facil de usar. La recomiendo ampliamente Pros Lo que me gusta de typeform es la libertad que me da para crear mis formularios, ya sea que quiera incluir un video o una imagen para aumentar la persuacion, me permite hacerlo en un par de clicks, de verdad que su interface es bien amigable y con un amplio abanico de opciones. Cons Yo solia usar la version gratuita porque es bastante completa y me ofrecia la mayoria de funciones principales, sin embargo funciones como la de sincronizar con el pixel de facebook solo estaba disponible en la version de pago. lo cual me forzo a adquirir dicho plan, solo por esta funcion. Esto es lo unico que no me ha gustado , Review Source ND Naomi D. Author and Editor Writing and Editing Used the software for: 1-2 years ### "Typeform is a very helpful tool for gathering information" July 12, 2022 5.0 Overall, it is a good experience, although I find it expensive. I have had to look elsewhere for something less expensive. Pros What I like most is that it is very easy to use and easy to customize forms to suit my business needs. Cons What I like least is that there is no way to alert me when someone submits the form. That would be so helpful. As it is, you just have to keep checking back, and that is time consuming and easy to forget to do. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing Typeform I found Typeform easier to use. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) I found Typeform easier to use. Review Source MY Marcus Y. VP Marketing Information Technology and Services Used the software for: 6-12 months ### "A user-friendly form management platform" March 20, 2023 4.0 So, we do not have to go to design our own form now. Typeform saves us a lot of headache designing forms which we use quite often. Pros Typeform is user-friendly and being survey builder, it is really helping us to collect feedback as well as doing lead generations for us. The strength of Typeform lies in the ease of usage with its drag and drop interface. We particularly like the integrations it has with the CRM tools we are using such as Vbout and Sendinblue. Furthermore, the user experience is good and better than other form builders, especially the free ones. Cons There is not much to complain except when we use the free tier there are various limitations. However, we are happy to upgrade to a paid version which gives us a lot more flexibility. Alternatives considered [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) Reason for choosing Typeform Typeform UI is much better and simpler to use. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Typeform is easier to use. Review Source Shahila A. Business Development Manager Financial Services Used the software for: 2+ years ### "Build form and survey with no coding" May 1, 2021 4.0 I my line of work, i need to use many form and survey to collect data from user and client to have the most current and precise data. Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better. Pros Building a form and survey with Typeform is the most easy to do, as it is using a drag and drop graphical interface, and no coding involve while building it. It also has time estimation for user to complete the form or survey which help them to know how much time they needed to complete it. Cons Using it with free plan has so much limitation to the tools that i can use to building the forms. I have upgrading to the premium account but not much advance tools in there that can compensate the cost for the premium plan. I hope they can add more feature and advance tools for the premium plan. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Typeform tools for building a form and survey is better than Google Docs. Review Source RP Rachel P. Senior SEO Specialist Automotive Used the software for: 1-2 years ### "A great way to build surveys" October 4, 2023 4.0 Overall, I'd recommend Typeform to marketers looking to carry out any form of research, as long as they're not looking to ask many questions (which, for most surveys looking to have a high response rate, is necessary!). If you're looking to create a more complex survey with heaps of questions and potential flows, be prepared for some lags. Pros Building surveys with Typeform is really, really easy. Regardless of whether you're asking open or closed questions, have follow-up questions pertaining to certain answers or want to use rankings or scales, Typeform makes it easy to add and tailor each of these questions at any point in your survey creation. Cons The only thing that lets Typeform down is how much it lags when you're working with lots of questions. A slight lag is expected on any software, but if you're building complex surveys with various avenues (for example, for whitepaper research), adding and editing any questions further down the line becomes almost impossible due to lag times. Review Source Matheus R. CTO Education Management Used the software for: 2+ years ### "The best form experience" January 31, 2020 5.0 My experience with Typeform has been great, everything that I thought I wanted to do was possible. Pros Typeform is the best tool for creating forms that we have used so far. It creates the experience that we think is the better one for our users. Cons There are too many features locked behind a paywall. Because of that, we end up using google forms even though it is worse. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source EM Emily M. Customer Service Manager Arts and Crafts Used the software for: 2+ years ### "The best in the business" April 1, 2022 5.0 One word - EXCEPTIONAL . Pros I literally won't get tired talking about TypeForm. We've been using this platform for years now, everything related to surveys, automations, customer satisfaction - TypeForm is the answer. I also must mention it interface this platform has which for me is very important in working process, it's so seamlessly perfect. And of course, reporting. Such platforms usually struggle when it comes to reporting, but TypeForm actually gives you everything you need and makes all manual work -automatic. Cons There's nothing so far. Everything I need, is there. Review Source VR Verified Reviewer CTO Computer Software Used the software for: 1-2 years ### "Le logiciel de référence pour la collecte d'information utilisateur" December 8, 2023 5.0 Pros Simple à configurer, il nous a permis de créer rapidement des formulaires de collecte de besoins utilisateur et de les exploiter de manière immédiate. Il intègre de nombreux outils, notamment le paiement avec Stripe Cons Prix assez élevé (en comparaison avec la concurrence). Review Source OJ Olivia J. Programs Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Super efficient survey creation and management tool!" May 22, 2024 5.0 Pros Typeform is a really great form management software, especially in comparison to Google Forms. We have used Typeform to collect so many different types of information and data, but it is very easy to set up the different types of surveys! Cons Sometimes Typeform can be a bit tricky to get a handle of when new features are released, but they always maintain a super great FAQ and How-To section. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Google Forms could not hold the capacity of form entries we were receiving or handle all of the different pieces of information we were hoping to collect. Review Source IV Isabel V. Content Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Awesome but pricey" December 21, 2023 5.0 Overall amazing experience. The only reason I don't recommend this to every company is because of the price. Pros Functionality and customizability are great. Can integrate with other user flows or processes easily. It is sophisticated yet easy to use. Cons It is pricey compared to similar tools. Smaller plans have very limited functionality. You need to have total clarity of how to leverage this tool to consider it in your budget. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Typeform Typeform had the robust functionality we needed and also the capability to use our branding. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We needed to have better integrations with other user flows. Review Source Garrett G. Marketing Manager ¿ Technology Computer Software Used the software for: 2+ years ### "One of My Favourites" February 6, 2019 5.0 Great tool, great support, great integrations, very good pricing. Highly recommended. Pros Typeform is the only survey tool that I can say I enjoy using. The surveys look fantastic, the flexibility of customization is amazing (definitely above other platforms in the space), and it's surprisingly easy to set up integrations or use some of the more complex features without needing too much hand-holding. I have reached out to support numerous times for everything from feature requests (I've sent many of those over the years) to trying to figure out how to do something crazy with a Typeform and the support team is always all over it. Great support team for sure! Cons Typeform has less functionality than some platforms like SurveyGizmo, but for 99.9% of people out there, that won't be an issue. One nit that has bugged me forever is that even if you subscribe to Typeform, by default every form you create will include the Typeform branding and you have to manually turn this off every single time. If you pay for the service, the white-labeling should be turned on by default. Review Source Pedro L. CEO Information Technology and Services Used the software for: 2+ years ### "A "must use" platform to generate intuitive and simple forms" February 5, 2024 5.0 Pros The fact that any type of user, even without any experience, can quickly learn how to setup a form it's a very strong point. The fact that we, we advanced users, can customize a complex form it's also very good and then having integrations it's top. Cons I can't actually think in much to say of cons, but if I forcedly had to chose one, I would say probably pricing to access some features. Maybe balancing it differently but it's very good the way the platform is setup anyway. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) It's easier and faster to setup. Mostly for non-experienced users. Review Source VR Verified Reviewer Creative Manager Telecommunications Used the software for: 2+ years ### "Typeform makes forms fun!" December 11, 2019 5.0 We love creating new forms and seeing how much fun we can make them. This is a great platform and is a must have! Pros The customization and flow of forms makes forms more engaging and easier to complete. We have noticed more individuals filling out forms once we switched to Typeform due to the uniqueness and not overwhelming the individual with all the questions at once. Cons There was a bit of a learning curve when creating new forms. Changing an existing template when you are creating a new form will alter any saved forms using that template. The system should send a notification informing you if you make changes it will change other forms using that template. Reason for choosing Typeform We chose Typeform due to the ability to customize forms more and make them more engaging. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Price and more customizations. However, Survey Monkey has better reports and statistics. Review Source Alexia R. Marketing coordinator Business Supplies and Equipment Used the software for: Less than 6 months ### "Best survey tool for B2B SaaS" February 9, 2023 5.0 Pros I just started using Typeform for my online surveys, and I am very happy with the site. I've noticed a big difference in how my surveys are used and how well they work overall compared to other tools like Google Surveys.One thing I like about Typeform is how easy it is to change the way my surveys look and feel. The platform lets me change a lot of things, which makes it easy to make surveys that are visually appealing, interactive, and interesting to my audience.One thing that makes Typeform stand out is how much more fun and interesting it is than other survey tools. The platform's interactive design and easy-to-use interface make it easy for me to get information from my audience in a way that is fun for both them and me.I highly recommend Typeform to anyone who wants a survey tool with a better user experience and a more interesting way to collect information. The platform has changed the quality and usefulness of my surveys in a clear way, and I think it will do the same for you. Cons One thing I didn't like about Typeform was that there wasn't a step-by-step guide to help me figure out how to use the editing tools. I had trouble finding the right options and features to make the surveys I wanted to make. This made the process take much longer and be much more annoying than it should have been. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) The interface is much better for users. More fun! Review Source VR Verified Reviewer Team Lead Consumer Services Used the software for: 2+ years ### "Someone here who never used Typeform? " August 11, 2022 5.0 Pros We used to work on another software but this one was the easiest one to use and to set-up from my point of view. Very easy to build forms and actually use them in all kind of situations both externally and internally. Collecting data made easy. Cons It takes time to choose templates etc that really looks like “you”. It is a real job indeed. Still, the software is great. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.