# Workhub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workhub the right EHS Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137350/SafetySync/reviews

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Workhub

4.5 (127)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Reviews of Workhub

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

ML

Melanie L

HSE AdministratorOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It helps our company raise the bar for Safety excellence through efficient tracking of the certificates / tickets of our employees / workers and subconctractors.“

December 11, 2025

NC

Nicole C

Administrative Assistant Protective ServicesGovernment Administration, 51 - 200 employeesUsed the software for: 6-12 months.

“You also can't rewind, so if you miss a point, you have to redo the whole chapter.“

January 13, 2026

SD

Shaun D

Safety ManagerEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“I find that the app provides ease of use for our workforce which increases our overall use of safety documentation. Since we began using the WorkHub app our overall safety culture and awareness has improved year over year.“

January 13, 2026

JM

Julie M

HSE adminConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The inability to assign training to an individual, this makes it difficult to manage larger groups of employees“

October 31, 2025

CK

Cheryl K

HSE ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a solid, professional platform that effectively addresses the core challenges of managing safety compliance and training across our operations.“

December 10, 2025

CC

Carol C

AdministratorOil & Energy, 2 - 10 employeesUsed the software for: More than 2 years.

“I cant think of any problems off hand, if I am looking for help on something that is not apparent they have solved any issues I have come up against“

December 16, 2025

GC

Gerri C

Safety CoordinatorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years.

“I love that I can upload policies and procedures into it and the staff just have to login for access to this stuff they need on job sites“

November 20, 2025

AH

Adrianna H

Safety AdministratorConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“The only negative I believe that WorkHub has is that there are sometimes small bugs with some of the features which will cause the page to reload and you to lose the progress on that page.“

May 15, 2024

## Showing most helpful reviews

Showing 1-25 of 127 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mathew H.  
Superintendent  
Construction  
Used the software for: 2+ years

### "Workhub for Safety Management and Compliance"

November 16, 2023

5.0

A great move to go paperless. Tried a few other companies, and led the way.

Pros

Everything is great so far. Work hub on any smartphone or device creates efficient reporting, learning curve is quick and customer support is quite rapid and excellent.

Cons

Site sign in of visitors is a problem usi g the QR code system. Issues with sign out at end off the day or when leaving. As the page refreshes and they lose the ability to check out. Auto complete should be part of the system for individules who are regulars to visiting.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Ineffective. Labour intensive for data look up, processing. No real good way to bring information into one place for review. Plus all of the paper back ups..

Review Source

Response from Workhub

March 21, 2024

Thank you for your kind words, Mathew! We are glad you are happy with our Software and how it has been helpful for your business. We strive to provide the best possible experience so you can be successful.

CK

Cheryl K.  
HSE Manager  
Oil & Energy  
Used the software for: 2+ years

### "My Dream WorkHub"

December 10, 2025

5.0

My overall experience with has been very good. It is a solid, professional platform that effectively addresses the core challenges of managing safety compliance and training across our operations. It successfully manages to streamline processes that used to take us significantly more time when using manual systems or spreadsheets.

Pros

The support workers are so incredibly helpful! Every time I have a question or need to troubleshoot a new module, I just jump on the live chat, and a knowledgeable person is there instantly. They don't just answer the question; they walk me through the solution step-by-step. Their outstanding service has made implementing our safety system a breeze. They have a suggestion box for ideas to improve and for me that is invaluable. If they can help me with some of my suggestions it would also help others.

Cons

Sometimes I find ways where the system is lacking for my specific needs, but does have a 'suggestions box' which is helpful, in that they truly consider ideas from those that need different functionality to make the platform work better for their unique industry or processes.

Alternatives considered

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing Workhub

integrates the following seamlessly: Training management and certificate tracking Policy distribution and acknowledgment Inspections and forms Incident management and CAPA Competency tracking, Affordability and exceptional customer support.

Review Source

Response from Workhub

January 16, 2026

Hi Cheryl, on behalf of the support team, I wanted to express our gratitude for your review. We genuinely enjoy assisting you and answering all your questions. At Workhub, we have a dedicated development team that actively listens to customer suggestions and incorporates them into system improvements. If you have any suggestions, we would be thrilled to see if they can be implemented in the future. Thank you so much for taking the time to write such a detailed review. Your input is highly valued and greatly appreciated.

DG

David G.  
Health and Safety Supervisor  
Government Administration  
Used the software for: 6-12 months

### "Workhub - User Friendly"

November 3, 2025

3.0

Overall, a good value for money but lacking in some areas. If you're objective is LMS, Hazard Assessment, SOP acknowledgments, competency and tracking, it's very competitive.

Pros

Great value for the money for a learning management system. Customer Support is always available, and employees are easily able to acknowledge and participate in hazard assessments and standard operating procedures. Very user friendly.

Cons

While, primarily a learning management system, there is no feature for customizing reporting forms within the program other software must be used to import information. Site-specific hazard assessments, and workflows are lacking and only give supervisors (one person) notifications and viewing of incident reports without giving managers admin permissions to incident reports.

Review Source

Response from Workhub

November 7, 2025

Thank you, David, for your review and valuable feedback. We eagerly look forward to finding more ways to uphold and enhance our high standards. Your insights on notifications, reporting, and report customization are incredibly helpful. We will continue our research to advance our development team’s capabilities, enabling us to provide comprehensive solutions to our customers’ reporting and notification needs.&nbsp;

MN

Maranda N.  
Health and Safety Manager  
Construction  
Used the software for: 2+ years

### "The best safety and reporting platform out there for the best price!"

November 17, 2025

5.0

Our overall experience with has been excellent!! It's been a game changer for our company and our workers!

Pros

has the best price in the market and you only pay for the workers that are active. It's month to month with no contracts! I love how the platform is laid out. It's easy to use for both management and workers that are not that tech savvy. WorkHub has an impressive extensive line of training videos that suit both Canada and the US. If you want your own in there, it's no problem, and easy to do. You can also reconfigure the tests! I also love the fact that inspections can be linked to your assets, and you can find specific deficiencies noted in the inspections or repairs done just by searching key words. This is very important to our company. It's great to find common issues or when the last oil change was done on a piece of equipment. It's rare to have that option in a platform like this. I've tried many. Workhub has an amazing awards program! You collect points for doing good things, doing training, or completing task and you can get clothing with your company logo on it. They supply a catalogue with well made items. I love how you can customize each task to how many reward points your employees get, or none at all. WorkHub's customer support is excellent! You get a live person that's knowledgeable and that you can keep in touch with, but they are all great! Wait times are very fast. Reporting with WorkHub is easy. After submitting a form that needs corrective actions, you simply go to your Actions tab and view what deficiencies that were reported. This includes incidents and hazards. I love the bulletin board. You can make it just like your safety board. I love that WorkHub is always updating the application and making it better and keeping up with the competition. I especially liked the fact that you can try WorkHub for as long as you like for free! You don't get all the bells and whistles, like the reward points, but it gives you a really good experience of what it can do. It's so worth paying for the subscribed version...especially at that price! You can't go wrong! Thank you WorkHub for putting together such a great, easy to use platform like this!

Cons

My only con is that the form they provide can't be changed to be a repair order, where you can add what parts need to be ordered, etc. It's set up like an inspection. If you use another site to make your forms, then you can't search for key word in the form that was written by a worker.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing Workhub

Cost, ease of use, similar features, ability to search words within forms (this is a big one).

Switched from

[SALUS](https://www.capterra.com/p/178999/Salus-Pro/)

has better features, the price you can't beat, the customer service, and ease of use.

Review Source

Response from Workhub

November 20, 2025

Hi Maranda, We truly value the detailed review you’ve provided. It’s wonderful to know that our product has made a significant impact on your organization. We’ll ensure that your feedback about forms is shared with the developers. We’re excited about the possibility of adding more features to the Other Forms component in the future. Your suggestions are incredibly important to us. On behalf of the customer support team and myself, we want to express our deepest gratitude for your kind review and valuable feedback. Leo Skinner

PH

Peter H.  
Corporate Safety Officer  
Construction  
Used the software for: 6-12 months

### "Workhub is excellent"

November 3, 2025

5.0

Excellent product, very cost effective and not overly complex, perfect for a small to medium size company.

Pros

has been easy to use and easy to roll out to employees. Employees have picked up quickly how to use Workhub with excellent participation and feedback.

Cons

Analytics feature is very poor it does not quantify types of events accurately and is very basic. The analytics requires improvement in occurrence definition to be more effective.

Alternatives considered

[Safe Site Check In](https://www.capterra.com/p/228693/Safe-Site-Check-In/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing Workhub

Initially cost as there was no budget for a safety management system and the company was in dire need.

Review Source

Response from Workhub

November 7, 2025

Thank you, Peter, for your review. At Workhub, we take pride in being the most user-friendly solution in the market. Your review confirms this, and we’re delighted to know that it was easy for you and your team to understand and implement. Analytics is a fascinating feature that has no limits. We’re currently working on enhancing our software with more tools and ensuring its utmost reliability. We’re committed to investing resources in research and development to create a more specialized analytics feature that meets market demands. These changes may include a more comprehensive and detailed Incident dashboard, additional export options to expand the information in a file, and improved sorting and filtering capabilities through Excel reports. If you’d like to share more details about the specific analytics requirements for your company, please don’t hesitate to reach out to us anytime. We’re more than happy to inform our developers about your needs and ideas.

SD

Shaun D.  
Safety Manager  
Education Management  
Used the software for: 2+ years

### "Outstanding Safety Management Tool "

January 13, 2026

5.0

set up, maintenance and customer service are all highlights of my experience using and implementing this app into our safety program

Pros

I find that the app provides ease of use for our workforce which increases our overall use of safety documentation. Since we began using the app our overall safety culture and awareness has improved year over year. Customer service has always been fantastic and any question, concern or problem I have encountered has been brought to a successful resolution in a timely manner. It has been a pleasure working with and using WorkHub.

Cons

The app limits the ability to include specific sections or tabs so you need to be creative when placing new custom or specific tabs or sections. There are ways to input the data you want however it would be more accessible if the dashboard could be modified

Review Source

Response from Workhub

February 2, 2026

Shaun, thanks so much for your detailed review! It’s great to hear that your compliance has improved since you started using Workhub that’s exactly what we’re aiming for! Your thoughts on the dashboard modification are really interesting. However, if we let customers customize it, our success team might find it tough to understand what they’re talking about when issues come up or when help is needed. From my experience, I’ve heard so many different names for the “Certificates” component, like tickets, records, documents, licenses, permits, credentials, qualifications, attestations, and accreditations, just to name a few. This is one reason why we don’t allow customization for customers. It would be really hard for our support team to address issues if the identification isn’t clear. Plus, we have customers in different industries, countries, and languages, so that’s another reason why we don’t have customization right now, but not completely closed to the idea of having it some day.

NC

Nicole C.  
Administrative Assistant Protective Services  
Government Administration  
Used the software for: 6-12 months

### "Workhub - a valuable safety management program with an incredible support team"

January 13, 2026

5.0

Although transitioning our Town to has been a large job, the Workhub support has been incredible. From our dedicated account executives to trainers to customer support representatives, they offer quick response times and solutions. No question has been too simple or too complex. They listen to our needs and suggest workarounds when they can. Thank you for making a large job go so smoothly. I appreciate this team!

Pros

The people! They are friendly, responsive, and quick to help. The platform is easy to use, whether on a computer or on your mobile. The biggest job has been getting the information in there, but once it's in, workers are sharing rave reviews! They are always doing updates. They listen to customer feedback and continually improve it. makes Audit management simple - all our information was in one easy-to-access place. The auditor could easily see our company's safety focus and find the documentation to support it. Workers can quickly and easily create an incident while in the field and upload pictures in a snap. Formal Hazard Assessments are always at their fingertips while working in the field, and Formal Worksite Inspections are a breeze - simply assign an action item if something is identified, and move on. Very quick and easy. Supervisors and Managers can easily check compliance for training and acknowledgement of Policies, Procedures, and meetings. This is a great tool for employee management. The recognition features are excellent. The kudos section took off without us even inviting staff to use it. It's wonderful to see staff recognizing and lifting each other up.

Cons

There is no built-in sign-off workflow feature that allows each level of leadership to sign off on an incident or form. There are options if you use an adjacent application, but not within itself. That being said, we were able to use the Action Items to create a workaround that is working well for us. Some feedback from our workers regarding Online Training: There is no option to speed up the narrator. You can't pause and step away. It doesn't remember where you were, and you have to start over. In some courses, the entire screen can't be seen, and there is no option to maximize; you have to scroll down to access the controls. You also can't rewind, so if you miss a point, you have to redo the whole chapter.

Review Source

Response from Workhub

February 6, 2026

Nicole, your review is fantastic! The level of detail, feedback, and appreciation for our team is truly impressive. The idea of including workflows for different levels of administration is a great suggestion that some of our customers are interested in having, and our team is already aware of that feature. We’re hoping to implement something like that in the future. Regarding training, we understand that all workers want to take a break, as they’re busy and need to focus on other tasks. However, the training they’re completing in our platform is for safety reasons. We want to ensure that they stay focused on one task, avoiding long pauses or walking off, which could lead to forgetting important information. This way, workers are reminded to complete the training they’ve started. They can still pause and stretch, but not completely interrupt. Your feedback will be passed over to our development team.

ML

Melanie L.  
HSE Administrator  
Oil & Energy  
Used the software for: 1-2 years

### "Get the Value for Money with Workhub Employee Management"

December 11, 2025

5.0

I am using everyday as part of my work. It is easy to use and pretty much straight forward. It helps our company raise the bar for Safety excellence through efficient tracking of the certificates / tickets of our employees / workers and subconctractors. There will be technical glitches at times but I appreciate how workhub customer support listens to our questions and solve the problems to the best of their abilities. Overall, we really get the value for money with this program.

Pros

What I like most about is its efficient "Employee management" and excellent "customers support." It is easy to track active employees and inactive employees, as well as their current and past due tickets. Whenever we have questions or requests, the customer service team answers all our inquiries in a very professional and timely manner.

Cons

I believe the "Forms" can use a little more improvement. There were few forms like tracking the action items that needs improvement by adding more fields for us to efficiently identify or link those action items to an incident close-out.

Review Source

Response from Workhub

January 16, 2026

Melanie, we’re so happy to hear you’re enjoying the software, especially the worker management and certificate tracking features! We also appreciate your engagement with our customer success team they’re always here to help. Regarding your feedback on adding more fields to Action Items, please reach out to our customer support team or myself at Leonardo.skinner@workhub.com. I’m really interested in knowing which fields you think would be helpful for Action Items. Our developers might take your feedback into account to improve the component in the future. It’s wonderful to be part of your daily work routine, and we’re glad to hear we’re making things easier for you.

KQ

Kurt Q.  
Health and Safety  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Could use a few more sections"

November 27, 2025

4.0

Works well, I wish it could do a little more, it is close to being Great. The editing is a little glitchy sometimes you have to open the page several times before it loads.

Pros

The ability to make changes to policy's and procedures easily. The online training is a neat bonus..

Cons

Needs a place for Formal Hazard assessments. In the Safety meetings section policy's and procedures should be able to be linked. After editing a procedure the system should make everyone reread it.

Review Source

Response from Workhub

November 28, 2025

Hi Kurt, Thanks a bunch for your review! We’re thrilled you appreciate the ability to review policies. Regarding the cons you mentioned, I noticed a few things you can already do in Workhub. For example, you can update a procedure and have everyone take another look, depending on the nature of the change. Minor changes, workers don’t need to review. Major changes, worker’s compliance will be reset. Regarding linking policies to safety meetings, there’s a section when you schedule the meeting where you can attach documents. You can download the policy as a PDF and reupload it there. For Formal Hazard Assessments, many of our clients use Other Forms for this, which is super flexible and easy to use. Just a heads-up, our customer success team is here to help you out at no extra cost, so feel free to ask any questions you have about the software and what it can do. If you’d like to see these features in action, we’re happy to do a video call. Just email me at leonardo.skinner@workhub.com

ML

Michelle L.  
VP Operations  
Oil & Energy  
Used the software for: 1-2 years

### "Fantastic product, fantastic service"

January 6, 2026

5.0

Overall it has been a great experience for myself and my team, I recommend the program to others in my industry to use.

Pros

It is great value for the money, it is simple to use and the customer support is amazing, always helpful and always friendly.

Cons

It would be great to have a little more flexibility in using the rewards program.(self directed) Something we could create and publish in house.

Review Source

Response from Workhub

February 2, 2026

Hi Michelle, thank you so much for suggesting Workhub to others in your industry we truly appreciate it! Thanks for the feedback about rewards; we’re working hard to make this component very flexible and, of course, better for our customers. Self-directed rewards can add a lot of workload to your team. Our catalog offers many options, great prices, and of course, customization. Just a heads-up that in Workhub, we can handle everything from a fully customizable catalog, personalization, and shipping. All of this at very affordable prices, cheaper than any other competitor. Please feel free to reach out if you’d like to learn more about the program.

SB

Samer B.  
Health and Safet Manager  
Oil & Energy  
Used the software for: 6-12 months

### "ASI TECH Review of Work Hub"

November 20, 2025

5.0

Our overall experience with Work Hub has been Stellar. Couldn't have asked for anything better. Encompasses all aspects of OHS Alberta

Pros

All in One Interface to document, and Download, all your OH&S Required Documentation, which is a great platform.

Cons

Some features can be improved such as Safety Meetings. Scheduling Multiple advance meetings max 3-5 would be helpful in case of daily safety huddles for example.

Review Source

Response from Workhub

November 28, 2025

Hello Samer, 5 stars from you YEAHHHHHH! Thank you so much! Your amazing review makes us blush. I’m going to copy and paste what you said in your review: “Couldn’t have asked for anything better.” We’re putting in the effort to make safety meetings even better, and the idea of scheduling multiple meetings of the same type is fantastic! I’ll be sure to pass along your feedback to our developers. We’re looking forward to seeing something like this in action down the road. Leo Skinner

JJ

Jeannine J.  
HR Generalist  
Facilities Services  
Used the software for: 6-12 months

### "Great experience from every perspective!"

November 5, 2025

5.0

Overall, the experience has been excellent! Customer service is outstanding, and response times are always quick. If there’s ever anything you’re unsure about, the team takes the time to meet with you and go over every detail until you’re completely satisfied. The entire process is automated, which is a huge benefit for our busy schedules — and the pricing is very reasonable!

Pros

It’s incredibly easy to use — not only for administrators but also for our team members when completing their Health and Safety training!

Cons

At this point, and I have been using for months now - I have nothing negative to say about the platform!

Review Source

Response from Workhub

November 7, 2025

Thank you so much for your valuable feedback. We are thrilled about the future of Workhub and eagerly anticipate implementing even more features and capabilities to enhance your processes through the software. Our dedicated customer success team is always delighted to assist you.

CS

Christy S.  
Team Coordinator  
Oil & Energy  
Used the software for: Less than 6 months

### "Great for HR & Safety Management"

January 24, 2024

5.0

Overall I am satisfied. I would like to see a few more features built. Excellent customer service! This program allows me to track a lot of things in one space rather than through multiple spreadsheets

Pros

My favorite component are the documents... I like that it automatically tracks all revisions (with reasons), that it tracks and reminds for annual reviews; and that it has an acknowledgement feature for employee review compliance. No more paper packages - everything can be done from your phone. I also love that there is a community recommendation page!

Cons

Learning this program took quite a while as an administrator build all the components. And while I have mastered it as an administrator, I find that I have to help my workers navigate through the program still.

Review Source

Response from Workhub

March 22, 2024

Thank you so much Christy, for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software.

sS

shawn S.  
HSE Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Workhub Review"

January 4, 2024

4.0

I enjoy using and it makes my life easier as HSE Manager to keep up to date with 3 companies and nearly 300 employees

Pros

Ease of use for workers, Easily observe compliance, Easily add company specific training, whmis, tdg and other courses included in the cost

Cons

Not able to work offline. Not able to assign multiple roles to a worker - HSE Committee Representative required the created of a new title to ensure compliance with training

Reason for choosing Workhub

Cost/Beneift, Homepage and buttons are easy for workers to identify, search function is smart and narrows down the list as you type

Review Source

Response from Workhub

March 22, 2024

It makes us incredibly happy to know that we were able to help you Shawn, achieve your goals. We'll continue working hard to provide you with an excellent experience.

SM

Shelly M.  
HSE Coordinator  
Warehousing  
Used the software for: 2+ years

### "Workhub Review"

May 31, 2024

5.0

Great. Our workers do not appreciate that they are needing to consistently refresh the page though.

Pros

Tracking compliance, helpful workers such as Kendra, great for setting up electronic inspections.

Cons

Lack of ability to have a multi role person such as committee member and warehouse personnel. You can't assign them the duties of a JHSC without messing with their job position duties and requirements.

Review Source

CG

CARRIE G.  
Vice President  
Oil & Energy  
Used the software for: 2+ years

### "Best decision we've made for managing our Safety Program. "

June 20, 2024

5.0

Excellent program! I am a huge advocate for and all it offers. They are consistently growing and improving and its exciting to be a part of it.

Pros

Customer service and response time is second to none. features and options cover everything we need for compliance. The new features that come out periodically are always a positive and useless improvement to the program.

Cons

I wish there were more training videos on how to set things up. Safety compliance is so complex within our industry so I'm constantly needing to figure out how I can gear our program more towards the industry requirements.

Reason for choosing Workhub

The customer service.

Review Source

JT

Joanne T.  
HSE Manager  
Construction  
Used the software for: 2+ years

### "Workhub Review"

December 6, 2023

4.0

Overall we quite enjoy , other than some of the changes that no longer support our company needs.

Pros

Having all tickets and online training available electronically for workers, supervisors and managements, as well, as having documents like policies and procedures available to workers at anytime.

Cons

The constant changes, some of which are NOT user friendly, and are removing features that we become accustomed to. When these are removed, it makes our job much more difficult and we are no longer able to support our staff as we have previously.

Review Source

Response from Workhub

March 22, 2024

Thank you for your kind words, Joanne! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful.

JH

Janal H.  
HSE  
Utilities  
Used the software for: 2+ years

### "Safety Training & Compliance"

May 6, 2024

5.0

Pros

Work hub simplifies our training and compliance needs by offering all training in one place and the ability to easily access reports to show compliance for clients and annual safety audit requirements

Cons

I wish customized training options were less expensive or easier to create for yourself when client require more job specific training

Review Source

JK

Jonathan K.  
Operations Superintendent  
  
Used the software for: 2+ years

### "Meets our organizations needs for tracking in house safety certification compliance"

April 19, 2018

3.0

Pros

Are able to successfully train large groups of workers with obstacles such as: extremely remote communities, low literacy, limited access to both computers and internet. Ability to cover a vast number of worksites/departments within our organization and maintain the same quality of safety training. Great support staff! I can not stress this enough.

Cons

We generally have to deliver the course to remote locations with obstacles such as: low literacy and limited internet and computer access. Therefore, we have found that delivering the course in a group (projector screen)most convenient for our organization. saving of the answer keys and quizzes is time consuming however with the options to select and deselect course lessons; not sure what that looks like on the software development side to make that a bit of a quicker process. Internet outage = handouts are not adequate to cover material. we have come across was new administrators not knowing how to properly use the software and doing something silly such as deleting a worker opposed to deactivating it. I feel like a mandatory tour- "how to" may help provide new administrators with the proper information/education to effectively use safety sync in their organizations. Quite honestly speaking, with the deadlines and fast paced work environments most of us work in it is extremely tough to find time to explore safety sync and gain a good understanding of the software to be able to use it to its full potential. I myself can not say I have a full understanding of how safety sync can complement my organizations safety program. Last thing is a merge worker feature opposed to a delete worker feature would be a great tool, and save a lot of stress, when all of a sudden we have a new administrator learning the program and they mistakenly delete opposed to deactivate a worker.

Review Source

JD

Jeff D.  
Managing Director  
Environmental Services  
Used the software for: 1-2 years

### "Extremely Satisfied"

December 12, 2016

5.0

There are many HSE programs out there that claim to manage HSE training and certificate tracking, along with day to day safety communication. When we launched Bowron Environmental Group in March of 2015, we looked extensively into the various programs out there. Many appeared to be non-user friendly and in our position as a new start up, we're seen to be excessively expensive. We have found SafetySync's all in $$/user/month billing system, very fair for the product we receive. As with switching to any new systems, there is a bit of a learning curve. With SafetySync, the assistance we were provided when the program was new to us, was exceptional. The exposure to a multitude of safety training programs within SafetySync, at no additional charge to our company, is, in my opinion, one of the most beneficial features. When looking at competitors programs, each course typically came with a charge, which resulted in increased costs. We also utilize SafetySync to communicate safety bulletins to our workers, in which they receive both a text and an email, of which they must read and acknowledge. The program has made vast improvements to the safety communication our management team has been exposed to in the past. I am confident that the utilization of SafetySync has saved our company a significant amount of time and money, at the same time in making significant improvements to our companies safety training, tracking, and communication program. I have recommended SafetySync to several other companies that I deal with, a few of which have moved their systems over and to the best of my knowledge, I have not heard of an unsatisfied customer as of yet. I would not hesitate any HSE manager in looking into SafetySync to see how their systems can improve your safety training programs. Kind Regards, Jeff Deitz - Managing Director Bowron Environmental Group Ltd.

Pros

Cost - the program is very reasonable considering the access to training programs within the system. Communication - I appreciate the ease in publishing safety bulletins or alerts to all of our workers.

Cons

The only Con I can come up with is that the software appears to do more than what we use it for. I am sure there are other uses we could establish at our company, however, the time I need to invest in learning further has been hard to come by.

Review Source

CH

Crystal H.  
Director, Human Resources  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Safety Sync Review"

December 13, 2016

4.0

Overall Safety Sync has been a great system to keep our safety program organized and up to date. The customer service/support side of the business has really impressed me. I've had a few complications with the system and the team is always there with solutions readily available when we need them. There are a few areas that would be nice to have developed such as competency testing. Currently, there are no competency tests linked to any training that you upload in the system. OSSE audit requirements must ensure that companies are assessing competency after training, so we spend a lot of time doing this manually instead of just having a test in the system. As well - it would be great to have an administration feature to allow you to override the system when employees have manually completed required training outside of the system. Example - if we do a large group training session in the classroom instead of sitting down employees at Safety Sync terminals, their assigned training still shows as due. There is currently no way for the admin to mark it as complete without sending the data to the safety sync team to do for us. This is time-consuming for the Safety Sync team and if we had permissions - we could easily do this ourselves. The new requirement for users needing an email address has also caused us some pain. We are a production facility where the majority of our employees do not have company email. Many of our employees do not want to include their personal email on a work related training tool. As well others do not even have email addresses. As a workaround, we have been creating fake emails just to get users passwords reset or make changes to their account.

Pros

Reporting capabilities showing completed training. Easy to make changes to policies. Good record keeping abilities to show updates made to policies/procedures.

Cons

Lack of ability to test competency.

Review Source

MC

Mark C.  
Site Director  
Education Management  
Used the software for: Less than 6 months

### "Best Service On The Market For Safety Training"

December 29, 2023

5.0

Excellent experience and will allow us to reduce the liability of our workforce.

Pros

The availability of training options and the ability to use the QR code for documentation are perfect for what we do.

Cons

The initial learning curve is a little steep. A set of tutorials would be helpful.

Reason for choosing Workhub

Didn't consider any other products. We found this one first.

Review Source

Response from Workhub

March 22, 2024

Hello Mark, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software.

AW

Alex W.  
HR Advisor  
Oil & Energy  
Used the software for: 1-2 years

### "Workhub Review"

February 20, 2024

5.0

Pros

Easy for staff to use, nice to push out policies and have reminders about when they expire

Cons

Administration page keeps changing and after these updates it can be a pain to figure out

Review Source

Response from Workhub

March 22, 2024

Hello Alex, Thanks for taking the time to write this review; it means a lot to us. Cheers!

SU

Steve U.  
OHS Consusltant  
Oil & Energy  
Used the software for: 2+ years

### "Best Value in HSE System Management Software"

December 12, 2016

5.0

We've been using SafetySync for over 5 years to build and manage our clients occupational health and safety systems. It is by far the most useful and cost effective safety software available today. After 20 years as a health and safety professional, I can happily say that this is the best money you will ever spend to manage your safety system.

Pros

Ease of use and overall functionality, but even more than that, the willingness of the developer to incorporate suggestions as well as the ease of working with support staff who are always helpful and available to assist and to correct issues or problems that may arise.

Cons

An expanded contractor management function would be helpful

Review Source

BR

Barb R.  
Safety Manager  
Oil & Energy  
Used the software for: 2+ years

### "Services Provided"

January 5, 2017

5.0

Courses that are available are what we require and customer service is excellent! Course that I had asked for a couple of years ago was uploaded (which was ground disturbance) was made available which makes my work easier. For courses required by our company, I am able to give the workers the information to login anymore across Canada. The workers are able to do our orientation and take the required courses prior to coming to the office to complete their paperwork.

Pros

Easy for computer illiterate workers to do courses and orientation.

Cons

I understand the e-mail requirement but with our industry, most of the workers do not either check their e-mail or have one.

Review Source

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