# Page 3 | Workhub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Workhub the right EHS Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137350/SafetySync/reviews --- Workhub 4.5 (127) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Page 3 - Reviews of Workhub ## Showing most helpful reviews Showing 51-75 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Joanne T. HSE Manager Construction Used the software for: 2+ years ### "Workhub Review" December 6, 2023 4.0 Overall we quite enjoy , other than some of the changes that no longer support our company needs. Pros Having all tickets and online training available electronically for workers, supervisors and managements, as well, as having documents like policies and procedures available to workers at anytime. Cons The constant changes, some of which are NOT user friendly, and are removing features that we become accustomed to. When these are removed, it makes our job much more difficult and we are no longer able to support our staff as we have previously. Review Source Response from Workhub March 22, 2024 Thank you for your kind words, Joanne! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. DH Darrell H. Sales and operations Oil & Energy Used the software for: 2+ years ### "Great system " February 8, 2024 4.0 Have been using this per a lot of years and implemented it with a couple different companies i've worked withHave been using this per a lot of years and implemented it with a couple different companies I've worked with. Pros The simple pricing and the training. Easy to log in to and to teach somebody how to use. Cons Additional section of incident investigation shows above the description. When you're print would make more sense to have it below. Reason for choosing Workhub Popularity and simple system to use. Probably one of the best products out there. Review Source Response from Workhub March 22, 2024 Thank you so much for your positive feedback Darrell! We're glad to have you as our customer and to see that you’re enjoying our Software. JH Janal H. HSE Utilities Used the software for: 2+ years ### "Safety Training & Compliance" May 6, 2024 5.0 Pros Work hub simplifies our training and compliance needs by offering all training in one place and the ability to easily access reports to show compliance for clients and annual safety audit requirements Cons I wish customized training options were less expensive or easier to create for yourself when client require more job specific training Review Source RH Renee H. Project Coordinator Public Safety Used the software for: 1-2 years ### "Better Options Available" November 14, 2023 1.0 Horrible, we couldn't get ourselves and our clients away from this system fast enough. Pros There were no pros to this system, other than the minimal monthly fee for users. Cons Nothing about this system was effective. The customer service/support was laughable, we went through multiple account representatives that were unprofessional and sporadic. The reporting/features were amateur and the list of "bugs" within the system became so long it was impossible to keep up with the issues. Review Source Response from Workhub March 21, 2024 We are sorry Renee, to hear about your negative experience with our Software. That is definitely not what we want for our customers. We would love to help turn this around for you. Could you please contact our customer support team at support@workhub.com. We will be more than happy to help you with the issue you have experienced. KM Kelsea M. Safety and Wellness Training Administrator Airlines/Aviation Used the software for: 2+ years ### "The iPhone of Safety Software" February 5, 2020 5.0 The response time to questions has been great. I find the service, especially when initially setting up, very good. The product is simple to use, and easy to work with as both an employee using my profile as well as an administrator of the software. A few more tracking measures of metrics would help our management team report directly out of the software, which would be handy. Pros This is a very user friendly software to set up as well as roll out to a large group of workers who have various levels of computer skills. It is easy to track training including certificates which I find makes my role easier. Keeping track of 500 employees individual safety training is a full time job and has simplified this process. It truly is the iPhone of safety software- user friendly, streamlined and you wonder how you ever worked without it! Cons There has been requests by management level employees to be able to have more visibility on metrics especially in regards to Action Items. We like to have visibility on which areas in our company are lagging and also seeing percentages ie: Action items down 30% over last month type stats. Executive level has mentioned wanting to be able to see their subordinates workers stats- so seeing more than 1 level below them.For example, the Procurement Director would like to see not only the Stores Managers compliance, but the Stores Manager's direct report compliance as well. Review Source JK Jenna K. Health and Safety Manager Oil & Energy Used the software for: 2+ years ### "Workhub Review" August 19, 2021 4.0 use it daily for tacking, communicating, and organizing documentation. Pros online courses cover basic awareness courses for new hires during orientation, helps us save on xternal course costs. Cons Meeting features, not the easiest to use. Reason for choosing Workhub the staff wasnt so forceful and way more features. Review Source Response from Workhub September 1, 2021 Thank you for the great review! We're so happy we can cover you on those course costs! ;) JK Jonathan K. Operations Superintendent Used the software for: 2+ years ### "Meets our organizations needs for tracking in house safety certification compliance" April 19, 2018 3.0 Pros Are able to successfully train large groups of workers with obstacles such as: extremely remote communities, low literacy, limited access to both computers and internet. Ability to cover a vast number of worksites/departments within our organization and maintain the same quality of safety training. Great support staff! I can not stress this enough. Cons We generally have to deliver the course to remote locations with obstacles such as: low literacy and limited internet and computer access. Therefore, we have found that delivering the course in a group (projector screen)most convenient for our organization. saving of the answer keys and quizzes is time consuming however with the options to select and deselect course lessons; not sure what that looks like on the software development side to make that a bit of a quicker process. Internet outage = handouts are not adequate to cover material. we have come across was new administrators not knowing how to properly use the software and doing something silly such as deleting a worker opposed to deactivating it. I feel like a mandatory tour- "how to" may help provide new administrators with the proper information/education to effectively use safety sync in their organizations. Quite honestly speaking, with the deadlines and fast paced work environments most of us work in it is extremely tough to find time to explore safety sync and gain a good understanding of the software to be able to use it to its full potential. I myself can not say I have a full understanding of how safety sync can complement my organizations safety program. Last thing is a merge worker feature opposed to a delete worker feature would be a great tool, and save a lot of stress, when all of a sudden we have a new administrator learning the program and they mistakenly delete opposed to deactivate a worker. Review Source EG Erin G. Junior HS Coordinator Environmental Services Used the software for: 6-12 months ### "Workhub - Great Value" November 16, 2023 5.0 Very positive, it's a very useful program, and good value for the cost. Pros It is very easy to upload and manage safety training certificates; it is very easy to upload and manage documents; it's great how you can export almost any of the data to Excel/CSV if needed. Cons More customization options would be great (e.g. Being able to add more fields to the "Onboarding and Compliance" section) Review Source Response from Workhub March 21, 2024 Thanks for taking the time to write this review Erin G; it means a lot to us. Cheers! GT Gerald T. Health and Safety Advisor Environmental Services Used the software for: 6-12 months ### "My experience" February 16, 2024 4.0 Pros Easy to figure out back end. Fairly quick response to questions. Cons Starting to look "outdated". No integrated forms and workflow (FLHA's, etc.) Review Source Response from Workhub March 22, 2024 Thanks Gerald, for taking the time to write this review; it means a lot to us. Cheers! JD Jeff D. Managing Director Environmental Services Used the software for: 1-2 years ### "Extremely Satisfied" December 12, 2016 5.0 There are many HSE programs out there that claim to manage HSE training and certificate tracking, along with day to day safety communication. When we launched Bowron Environmental Group in March of 2015, we looked extensively into the various programs out there. Many appeared to be non-user friendly and in our position as a new start up, we're seen to be excessively expensive. We have found SafetySync's all in $$/user/month billing system, very fair for the product we receive. As with switching to any new systems, there is a bit of a learning curve. With SafetySync, the assistance we were provided when the program was new to us, was exceptional. The exposure to a multitude of safety training programs within SafetySync, at no additional charge to our company, is, in my opinion, one of the most beneficial features. When looking at competitors programs, each course typically came with a charge, which resulted in increased costs. We also utilize SafetySync to communicate safety bulletins to our workers, in which they receive both a text and an email, of which they must read and acknowledge. The program has made vast improvements to the safety communication our management team has been exposed to in the past. I am confident that the utilization of SafetySync has saved our company a significant amount of time and money, at the same time in making significant improvements to our companies safety training, tracking, and communication program. I have recommended SafetySync to several other companies that I deal with, a few of which have moved their systems over and to the best of my knowledge, I have not heard of an unsatisfied customer as of yet. I would not hesitate any HSE manager in looking into SafetySync to see how their systems can improve your safety training programs. Kind Regards, Jeff Deitz - Managing Director Bowron Environmental Group Ltd. Pros Cost - the program is very reasonable considering the access to training programs within the system. Communication - I appreciate the ease in publishing safety bulletins or alerts to all of our workers. Cons The only Con I can come up with is that the software appears to do more than what we use it for. I am sure there are other uses we could establish at our company, however, the time I need to invest in learning further has been hard to come by. Review Source MD Michel D. Safety Coordinator Construction Used the software for: 6-12 months ### "Workhub Review" February 20, 2024 4.0 very good, very user friendly. employees not having to much difficulty in using this app. Pros Easy access to training videos. cost per worker is very good factor. support is very good in returning calls. having all documents stored with 1 app Cons Sometimes training is required for a particular employee. can't separate these training without changing location of employees every time. Then you have to return the employee to the original location after training completed. On the training videos it should be indicated if it is CCOHS compliance Switched from [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Pricing, video training and user friendly for employees Review Source Response from Workhub March 22, 2024 Thank you Michel, for taking the time to leave us this feedback! We are glad to hear that you are enjoying your experience with Workhub. VR Verified Reviewer Health & Safety Advisor Oil & Energy Used the software for: 2+ years ### "Always satisfying dealing with SafetySync" April 10, 2018 3.0 Most but not all of my reports are in one place. I can track worker progress in training and orientations and certifications. Keeping tabs on SDS , as the system lets me know when they are due. Pros SafetySync is continually improving the software, and it is easy to use, and the flow seems right, The ease in which the workers can see their progress through their portal. Cons Hate the cartoon like figures on the training courses. Not being able to customise the reports upload section, but in having said that, I always get help from SafetySync if I am trying to do something, and it doesn't work, they will point me in the right direction and give recommendations. At this point, I believe SafetySync is still evolving. Review Source CH Crystal H. Director, Human Resources Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Safety Sync Review" December 13, 2016 4.0 Overall Safety Sync has been a great system to keep our safety program organized and up to date. The customer service/support side of the business has really impressed me. I've had a few complications with the system and the team is always there with solutions readily available when we need them. There are a few areas that would be nice to have developed such as competency testing. Currently, there are no competency tests linked to any training that you upload in the system. OSSE audit requirements must ensure that companies are assessing competency after training, so we spend a lot of time doing this manually instead of just having a test in the system. As well - it would be great to have an administration feature to allow you to override the system when employees have manually completed required training outside of the system. Example - if we do a large group training session in the classroom instead of sitting down employees at Safety Sync terminals, their assigned training still shows as due. There is currently no way for the admin to mark it as complete without sending the data to the safety sync team to do for us. This is time-consuming for the Safety Sync team and if we had permissions - we could easily do this ourselves. The new requirement for users needing an email address has also caused us some pain. We are a production facility where the majority of our employees do not have company email. Many of our employees do not want to include their personal email on a work related training tool. As well others do not even have email addresses. As a workaround, we have been creating fake emails just to get users passwords reset or make changes to their account. Pros Reporting capabilities showing completed training. Easy to make changes to policies. Good record keeping abilities to show updates made to policies/procedures. Cons Lack of ability to test competency. Review Source LM Lacey M. Office Manager Oil & Energy Used the software for: Less than 6 months ### "Great platform for businesses!" May 10, 2024 5.0 We LOVE this platform - can't say enough good things about it. Pros We love that we can maintain crew certificates, assign and track compliance and monitor progress of those items assigned. We also love how easy it was to transition our low-tech crews to this platform. Customer service is absolutely top notch! We have eliminated a $6000 annual program that only did a fraction of what can do. We also love the rewards program. Cons The custom documents could use some improvement but we've submitted our suggestions through the feedback tool and love that we can see, and vote, on all other suggested upgrades Switched from [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Cost, rewards, customizability, flexible billing Review Source FW FANG W. HR Financial Services Used the software for: 2+ years ### "workhub for staff training is perfect" June 7, 2024 5.0 Pros FREE PLAN is good to use for small company. Cons nothing to talked about in this field, except the advisement. Review Source DR Debra R. Safety and Compliance Transportation/Trucking/Railroad Used the software for: 2+ years ### "How Workhub makes our company safe" May 17, 2024 4.0 100%. If there is ever a problem I can get a hold of someone immediately and the problem is rectified, unless it is a chair screen interface problem :( Pros Ease of use. Whether I'm signing up a new worker or looking for archived information there is never an issue. Cons The certificate review. While it is still in the beta form, I liked the old format better. Review Source Samantha K. Safety Advisor - Contractor Construction Used the software for: 2+ years ### "Great company to work with" April 10, 2018 5.0 ease of access Pros All of the information I need as a safety professional is in one place and easily accessible from anywhere. Cons There isn't anything not to like, if there are technical issues, they are fixed right away, customers service is quick. Review Source MC Mark C. Site Director Education Management Used the software for: Less than 6 months ### "Best Service On The Market For Safety Training" December 29, 2023 5.0 Excellent experience and will allow us to reduce the liability of our workforce. Pros The availability of training options and the ability to use the QR code for documentation are perfect for what we do. Cons The initial learning curve is a little steep. A set of tutorials would be helpful. Reason for choosing Workhub Didn't consider any other products. We found this one first. Review Source Response from Workhub March 22, 2024 Hello Mark, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software. HM Holly M. Quality Assurance Supervisor Oil & Energy Used the software for: 2+ years ### "Safety Sync Review" September 18, 2019 5.0 Our overall experience has been altogether positive. We've also experienced quick customer service. Pros SafetySync is a handy tool for our multiple locations to access training, procedures and HR forms. SafetySync is accessible on cell phones and our employees can log remotely to access their credentials as well as the above listed items remotely. It is also a handy audit tool and is used for reporting near misses and incidents as well. Cons It would be nice to be able to have our employee fill out a form (near miss, NCR, etc.) and submit it directly through SafetySync. Review Source AW Alex W. HR Advisor Oil & Energy Used the software for: 1-2 years ### "Workhub Review" February 20, 2024 5.0 Pros Easy for staff to use, nice to push out policies and have reminders about when they expire Cons Administration page keeps changing and after these updates it can be a pain to figure out Review Source Response from Workhub March 22, 2024 Hello Alex, Thanks for taking the time to write this review; it means a lot to us. Cheers! DG Drew G. Volunteer Services Manager Non-Profit Organization Management Used the software for: 6-12 months ### "SafetySync for The Mustard Seed" January 5, 2017 5.0 We use SafetySync as a training and onboarding tool for our volunteers... since I used to work at SafetySync, I highly value the system and I'm glad we've been able to manipulate it's capabilities to fit with our needs... Perhaps using us as an example, the software could be sold to other volunteer based not-for-profits that require training before volunteers can become part of an organization. It works perfectly for us. Pros Easy to add our training and documents to the software. Seems to easily integrate with existing systems. Cons It seems most people are STILL bad at using online systems... because people get confused with the employee portal and find it hard to navigate. I suspect this issue will fade as the next generation will identify more with systems and computer-based interfaces. But for now, it's still funny and frustrating at the same time. Perhaps there can be a button that can toggle on and off which would allow popups to direct people - or notify - of various buttons they can click and why. Review Source SU Steve U. OHS Consusltant Oil & Energy Used the software for: 2+ years ### "Best Value in HSE System Management Software" December 12, 2016 5.0 We've been using SafetySync for over 5 years to build and manage our clients occupational health and safety systems. It is by far the most useful and cost effective safety software available today. After 20 years as a health and safety professional, I can happily say that this is the best money you will ever spend to manage your safety system. Pros Ease of use and overall functionality, but even more than that, the willingness of the developer to incorporate suggestions as well as the ease of working with support staff who are always helpful and available to assist and to correct issues or problems that may arise. Cons An expanded contractor management function would be helpful Review Source SS Samantha S. HR Generalist Oil & Energy Used the software for: 6-12 months ### "S. Suek review" April 1, 2024 4.0 Pros I enjoy that it is relatively straight forward for my process in using it. I can't speak for our HSE Manager and how he feels on his part. Cons My boss seems to be having some trouble with the inspections. We wish it would save progress on what has been done, even if you need to get out of the inspection. Review Source BR Barb R. Safety Manager Oil & Energy Used the software for: 2+ years ### "Services Provided" January 5, 2017 5.0 Courses that are available are what we require and customer service is excellent! Course that I had asked for a couple of years ago was uploaded (which was ground disturbance) was made available which makes my work easier. For courses required by our company, I am able to give the workers the information to login anymore across Canada. The workers are able to do our orientation and take the required courses prior to coming to the office to complete their paperwork. Pros Easy for computer illiterate workers to do courses and orientation. Cons I understand the e-mail requirement but with our industry, most of the workers do not either check their e-mail or have one. Review Source BT Bruce T. GM HSE Oil & Energy Used the software for: 2+ years ### "Our experience with SafetySync" January 6, 2017 5.0 SafetySync has streamlined our training process and provided a level of consistency in the training that our employees get. The program has many extra features that have made our overall Safety Program much more efficient and I recommend this program to everyone. Pros Good programs. We enter employee certificates and their expiries which the system tracks for us . Also alot of other documentation is entered for employee acces, under "forms". Rewards program is simple and easy to use. Cons There is no U.S.A. Hazmat program, so our U.S. entities have to go outside the system for that, such as JJ Keller. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.