--- title: "Grade.us Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Grade.us Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/137378/Grade-us/" page_type: "product" language: "en" --- # Grade.us Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Grade.us ## What is Grade.us? The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. ## What is Grade.us used for? [Review Management](https://www.capterra.com/review-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 244 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 2% Starting price $110 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Grade.us?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://askfortransparency.com&name=Grade.us) ## Grade.us Overview Updated August 2026 AI summary Grade.us is a cloud-based review management platform designed for small and midsize businesses seeking to improve and monitor their online reputation. It automates review requests via email and SMS, centralizes review monitoring and response management, and helps manage negative feedback. Users can oversee campaigns, receive notifications, and leverage social sharing to enhance customer satisfaction and brand presence. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Grade.us 4.8 (244) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $110 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (243) Ease Of Use 4.7 (707) Value For Money 4.6 (174) Value For Money 4.5 (619) Customer Service 4.8 (230) Customer Service 4.6 (654) ## Grade.us alternatives Highest Rated [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Yotpo](https://www.capterra.com/p/144389/Yotpo/) [4.5 (377)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144389/Yotpo/) ## FAQs about Grade.us Overview ### What problems does Grade.us solve? Grade.us solves the grind of manually chasing reviews, monitoring scattered review sites, and missing negative feedback before it goes public. It centralizes review collection, alerts, responses, reporting, and website review displays. Digital agencies, local SEO teams, multi-location operators, and hospitality or healthcare managers benefit most from faster reputation management. Answer based on 227 reviews Overview ### Which roles and teams benefit most from Grade.us? Grade.us is most used by business owners, founders, and executives who need to strengthen online reputation and monitor customer feedback across locations. Marketing teams, social media managers, and project managers use it to automate review requests, manage listings, respond to feedback, and improve local search visibility for clients or brands. Answer based on 193 reviews Overview ### What company size and industries is Grade.us built for? Grade.us is built mainly for small businesses and agencies, with 88% of reviewers from small companies and 44% in marketing and advertising. It also serves hospitality and retail teams, each at 6%, and supports agencies and marketers managing many clients or locations across service-based industries. Answer based on 244 reviews Features and Usability ### What are the key features of Grade.us? Grade.us includes core reputation management tools like review generation, review monitoring, response management, and reporting. Differentiator features include white label portals for agencies, email and SMS review requests, negative feedback management through review funnels, and widgets that stream reviews to websites. Answer based on 144 reviews Pricing ### How much does it cost and what fees or limitations are included? Grade.us starts at $25/user/month for the Partner plan, with Agency at 40, Professional at 60, and Solo at 110. A free trial is available. Extra costs include text campaigns at 10/month and Premium White Label at 440/year. Reviewers often call pricing competitive, though some cite price increases and annual billing. Answer based on 53 reviews Integrations ### Which third-party tools and platforms does Grade.us integrate with? Grade.us integrates with Constant Contact and Mailchimp for email marketing, HubSpot CRM for customer relationship management, WordPress, Drupal, and Joomla for website publishing, plus Meta for Business and IFTTT for social and automation workflows. These connections cover marketing, CMS, CRM, and task automation needs. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Grade.us offer? Grade.us offers live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars provide guided instruction, while documentation and videos give users self-paced reference materials for learning features and setup steps. Answer based on 6 reviews Getting Started and Support ### What customer support options does Grade.us offer, and how do users rate the experience? Grade.us offers email/help desk, FAQ/forum, a knowledge base, and phone support. Many users describe support as friendly, responsive, and helpful, with quick answers and useful guidance during setup or troubleshooting. Some reviewers, however, report slower phone callbacks, inconsistent response times, and occasional frustration when issues took longer to resolve. Answer based on 122 reviews Bugs and issues ### Does Grade.us have bugs or technical issues? Grade.us works reliably for many teams, but some users do run into technical issues that affect daily use. Marketing agencies, local businesses, and multi-location teams mention occasional glitches with SMS review requests, link behavior, uploads, and regional compatibility, while many also note that support often resolves problems quickly. Answer based on 39 reviews ## Features AI summary Based on 2,178 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**48%**) - **Review Monitoring** (**47%**) Grade.us supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track and respond to feedback in one place, and keep a close watch on their online reputation, allowing teams to improve customer experience and make faster decisions about brand management. Review Request 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Feedback Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Review Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Reporting/Analytics 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Grade.us 29 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Review Sharing: Share internal and external reviews on social media platforms - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - White Label: Ability that lets users rebrand the software to make it look like their own - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.5 (181) 4.5 Based on 181 reviews ## Pricing Value for money 4.6 (174) Free Trial [View pricing plan details](https://www.capterra.com/p/137378/Grade-us/pricing/) Solo $110.00 Per User,Per Month It includes: - 200 Text Message Request Campaigns at $10/Mo - Agency/Reseller - Basic White Label - Email Review Request Campaigns - Floating Review Carousel - Integrations - Tools Review Stream & Social Sharing - Unlimited Review Sites Professional $60.00 Per User,Per Month It includes: - 200 Text Message Request Campaigns at $10/Mo - Agency/Reseller - Basic White Label - Email Review Request Campaigns - Floating Review Carousel - Integrations - Tools Review Stream & Social Sharing - Unlimited Review Sites Agency $40.00 Per User,Per Month It includes: - 200 Text Message Request Campaigns at $10/Mo - Agency/Reseller - API Access - Basic White Label - Email Review Request Campaigns - Floating Review Carousel - Integrations - Premium White Label ($440/Year) - Tools Review Stream & Social Sharing - Unlimited Review Sites Partner $25.00 Per User,Per Month It includes: - 200 Text Message Request Campaigns at $10/Mo - Agency/Reseller - API Access - Basic White Label - Email Review Request Campaigns - Floating Review Carousel - Integrations - Premium White Label($440/Year) - Single Sign-on (Sso) - Tools Review Stream & Social Sharing - Unlimited Review Sites Value for money 4.6 (174) 4.6 Based on 174 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Joomla](https://www.capterra.com/p/161648/Joomla/)[ Drupal](https://www.capterra.com/p/119594/Drupal/)[ IFTTT](https://www.capterra.com/p/186695/IFTTT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (230) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (230) 4.8 Based on 230 reviews ## User reviews Overall rating 4.8 Based on 244 reviews Filter by rating 5(206) 4(29) 3(3) 2(2) 1(4) Mentioned topic Sorted by most recent CB Codjo Bienvenu D. Agent commercial Apparel & Fashion ### "Logiciel de gestion d'entreprise " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 1, 2023 Pros Ce logiciel permet la satisfaction des clients et la bonne gestion des avis. Cons Aucun n'inconvenient pour ce logiciel car c'est très utile dans la gestion des avis. Je demande à tous mes partenaires d'utiliser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Devache G. Entrepreneur Marketing and Advertising ### "Logiciel de gestion des avis" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 31, 2023 Pros C'est un logiciel incontournable et unique en son genre.Il permet aux entreprises et à la population d'analyser de façon efficace les avis des clients ou de la cible sur une publication donnée afin de prendre une décision fiable. Cons Ce logiciel ne détient de désavantages en son sein.Il est donc conseillé et recommandé à tout le monde Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Senami B. Assistante Design ### "Logiciel de gestion des avis " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 Pros Grade.us est un logiciel recommandé car elle permet une meilleure gestion de ces avis . Cons Grade.us est un logiciel facilement accessible et n'es pas très coûteuse Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Adjoh Lucie D. Assistante commerciale Building Materials ### "Logiciel de gestion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2023 Pros Très avantageux dans la gestion de la réputation sur la plateforme qui aide les entreprises à gérer les avis en marque blanche conçue pour les agences numériques. Aussi il produit des résultats pour les clients. Cons Pas d'inconvénients,je le recommande à l'utilisateur. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laurent G. Gestionnaire Commercial Real Estate ### "Logiciel de marketing et de gestion " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 20, 2023 Pros C'est le meilleur produit de marketing et de gestion permettant aux agences marketeurs et des spécialistes SEO d'automatiser la récolte d'un plus grand nombre d'avis positifs en ligne pour aider les entreprises. Cons Un super et top produit de marketing et de gestion . Je le recommande Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Essime T. Gestionnaire Retail ### "Un top produit de Community manager " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 19, 2023 Pros Très professionnel, simple et flexible à utiliser pour la création des contenus. Je le recommande Cons Je n'ai pas de soucis sur Grade.us . Je le recommande Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WF Wilrich Fleury Amour L. Gestionnaire de chantier Construction ### "Logiciel de marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2023 Pros Un logiciel d'une très grande puissance. Nous avons de facilité à promouvoir nos services et celui de nos clients grâce ce logiciel. Cons Un logiciel irréprochable. Je le recommande Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raymond K. Commencer Retail ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 15, 2023 Pros C'est très bon logiciel d'expérience et de gestion clientèle. Cons C'est très bon logiciel qui permet de vite évoluer facile à utiliser Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeannette G. Gestionnaire Retail ### "Logiciel de Branding " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2023 Pros Un super produit intéressant de gestion Branding et très performant pour la gestion en apportant et proposant des solutions aux entreprises avec des meilleurs outils de community manager . Cons Un super produit et très flexible. Je n'ai aucun problème Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Estelle E. Responsable de vente Apparel & Fashion ### "Logiciel de marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2023 Pros Grade.us est une bonne plateforme que les entreprises peuvent utiliser facilement pour générer des revenus. Meilleure fonctionnalité. Cons Je n’ai pas eu beaucoup de complications avec Grade.us mais il arrive parfois que la plateforme décorne. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/137378/Grade-us/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Birdeye vs Grade.us](https://www.capterra.com/compare/137378-152997/Grade-us-vs-BirdEye)[Yotpo vs Grade.us](https://www.capterra.com/compare/137378-144389/Grade-us-vs-Yotpo) [ReviewTrackers vs Grade.us](https://www.capterra.com/compare/137378-140801/Grade-us-vs-ReviewTrackers)[NiceJob vs Grade.us](https://www.capterra.com/compare/137378-142037/Grade-us-vs-NiceJob)