# Page 8 | Grade.us Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Grade.us the right Review Management solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137378/Grade-us/reviews

---

Grade.us

4.8 (244)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of Grade.us

## Showing most helpful reviews

Showing 176-200 of 244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PC

Patricia C.  
  
  
Used the software for: 6-12 months

### "Reputology Review "

July 29, 2016

5.0

We like how we are notified whenever we receive a review and from what outlet it came from. We also like how it shows us our overall rating and how we're able to access all our reviews from one site.

Review Source

SH

Scott H.  
Owner  
  
Used the software for:

### "Generating Lots of Positive Feedback For Clients"

September 29, 2015

5.0

The software is easy to set up and easy for the client to use. If they can add an email and an name the software takes care of the rest by dripping a sequence of emails to the reviewer asking them to post their positive feedback online. Along with that, images of the positive reviews are auto generated and shared to social media sites like Google, Twitter and Facebook. Would highly recommend!

Review Source

AR

Adam R.  
  
  
Used the software for:

### "Awesome Product and Service"

January 17, 2017

5.0

We started using Reputology last year and love their product and service. Their product is easy to use and makes reputation management a breeze. In addition, they provide great customer support when we have questions and need assistance with various things that come up. I recommend trying them out for your reputation management needs!

Review Source

Response from Insight Integrity Group

January 17, 2017

Thanks for the great review! We love working with you, too!

CB

Cameron B.  
  
  
Used the software for:

### "Efficiency at its Finest"

August 22, 2016

5.0

This product is streamlined. It's easy to navigate and looks really nice too. I couldn't imagine another product that would outperform the user experience of Reputology. The support team behind the product is awesome too! We have enjoyed working with our rep to help better understand the product and tailor it to fit our needs. They've been very responsive and receptive of feedback.

Review Source

Response from Insight Integrity Group

August 22, 2016

TY, Cameron!

BB

Ben B.  
Digital Strategy Consultant  
  
Used the software for: Less than 6 months

### "Awesome service and reactivity"

June 21, 2016

5.0

I work for an e-commerce agency and Lord knows being able to fix things on the fly is crucial in order to maintain strong relationships with (and impress) our clients. The whole Grade.us team has done (and is still doing) an incredible job at helping us with the setup of our platform in an incredibly timely manner. Every time I'm asking a question, I get an answer right away and even when we're trying to push the platform a bit further technically speaking, the team provides a solution in only a couple of hours (or days for biggest requirements). Great job guys!

Pros

Ease of use Flexibility Quality of support Great price

Review Source

AB

Anya B.  
  
  
Used the software for:

### "Reputology Review "

October 3, 2016

5.0

The Reputology platform aggregates efficient data in real-time, allows for quick responses through each of the supported review sites and has a user-friendly interface. If you manage a large number of business locations, this platform is ideal for dealing with reviews in a timely manner. In addition, the customer service has been top-notch in responsiveness and receptive to all feedback.

Review Source

RL

Ramsey L.  
Regional Manager  
  
Used the software for:

### "Love this company"

March 17, 2016

5.0

Everything has been great working with Reputology. They've helped us take the next step managing our online presence in the hospitality and food and beverage industry. The results are revenue and you can't ask for anything more than that.

Review Source

Response from Insight Integrity Group

March 17, 2016

Thanks, Ramsey! Many businesses don't realize that improving reviews impacts the bottom-line. We're happy about your success with Reputology.

SM

Shannon M.  
Director of Account Services  
  
Used the software for:

### "Great customer service!"

February 19, 2016

5.0

Working with Jon and Cindy has been great. They are both very responsive and provide detailed answers to our questions.

Review Source

BS

Brandon S.  
Founder  
  
Used the software for:

### "Excellent!"

March 12, 2015

5.0

Absolutely love the platform and the customer support. Innovative and always evolving! These guys know what they're doing.

Review Source

NR

Neil R.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "A Great Tool"

December 15, 2016

5.0

Grade.us is a great tool to help you not only facilitate the process of getting reviews but to manage and monitor the reviews that come in. I love having alerts that I can follow up with along with the ability to add an auto-updated feed of reviews to my sites.

Pros

East to use - wizard based.

Cons

Have to have a minimum of 5 clients to get started.

Review Source

BC

Bud C.  
Managing Partner  
  
Used the software for:

### "Customer Feedback & Review Platform"

September 29, 2015

5.0

We have been using the Reputation Loop platform and cannot recommend it high enough. The platform has been seamlessly upgraded over the past several months to include many new features. Companies that want to drive a customer service culture within their organization and drive their happy customers to leave positive online reviews this is the only choice!

Review Source

MN

Matt N.  
Web Consultant  
Online Media  
Used the software for: 6-12 months

### "Excellent Software and Service"

December 6, 2016

5.0

I couldn't be happier with this product. It's truly easy to use and any questions are answered immediately. I'm a web consultant, and I've been working to get my current clients on the system. I've got a few happy ones so far! The rest just don't know what they are missing.

Pros

Ease of use and support

Review Source

AC

Amanda C.  
Account Managment  
  
Used the software for:

### "I use this software on a daily and it simplify my daily tasks "

October 29, 2015

5.0

This software helps me with my daily duties on servicing my guest. This software is user friendly also training for this software is a piece of cake. Thank you for such a great program.

Review Source

Response from Insight Integrity Group

October 30, 2015

Thanks, Amanda! Glad to hear our software is working out for everyone at ReviewManagement.com. I know you guys have quite a few agents being trained on it!

MF

Matt F.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "Perfect for capturing reviews"

October 23, 2018

5.0

Pros

Simple, easy to use system to send out text and email reminders for your customers to leave online reviews on the websites of your choosing. Mobile pages look great on the consumers end.

Cons

I can be time consuming entering multiple customers in if you don't have them already listed in the proper format to mass-upload.

Review Source

Response from Insight Integrity Group

October 25, 2018

Thanks, Matt! So glad to hear that everything has been working really well for you. I'll share your appreciation with the team!

AW

Abhishek W.  
Software Analyst  
  
Used the software for: Less than 6 months

### "Ease of Use"

September 15, 2017

4.0

Pros

The way it combines various campaigns in the suite is amazing. It helped a lot to monitor every platform in one suite whether it be emails or SMS. They have covered every aspect of the same. Moreover, the data security aspect is also taken care of.

Cons

On the go access of the platform is missing. If an app could be made for the suite for anytime access would be great and one would not have to have laptop everytime.

Review Source

KD

Kim D.  
Marketing Coordinator  
  
Used the software for:

### "Superb product and amazing service"

November 20, 2015

5.0

Grade.us is a robust review management software solution that makes my job SO much easier. Form helping us gather reviews to reporting them internally and so many other things. I rely on it. The team behind Grade.us is on top of things. Always working to improve the software and communicating it quickly and well. Five stars all around!

Review Source

JS

Jim S.  
  
  
Used the software for:

### "A wonderful addition for my clients"

April 30, 2016

5.0

Grade.Us is the cream of the crop for reputation management apps for my small business clients. I'm notified anytime there is a review for the client and it is so easy to keep my client happy with it, I have trouble believing it. Other features include a listing on my client's website of all of her terrific reviews and it is automatic!

Review Source

TW

Taylor W.  
  
  
Used the software for:

### "Grade US is amazing!!"

December 20, 2016

5.0

The platform and features are really good. Where things are located and the terminology of the settings is difficult to understand. Its intuitive but if I didn't know, I usually would use the resources tab which has a ton of info. If I couldn't easily find the info I was looking for, I contacted customer service which was amazing!

Review Source

EB

Essmat B.  
President  
  
Used the software for:

### "Great Software, Great Service!"

May 3, 2016

5.0

When we compared all of the different review softwares that are available, we quickly realized that grade.us covers all the bases. Easy of use, flexibility, white labeling, great customer service just to name a few. We are now bundling the review monitoring and streaming software as a part of our basic offering to all our clients.

Review Source

DG

Daniel G.  
  
  
Used the software for:

### "Very thorough training"

March 10, 2017

5.0

I had a very good experience with rep on a training call. The content of the call was very organized and my time not abused. Rep was organized and knew his stuff. The software is easy and intuitive and very thorough in terms of what it can offer a business that is serious about their online reputation. Highly recommend.

Review Source

MF

Mark F.  
  
  
Used the software for:

### "Great tool to help small businesses improve their online reputations!"

December 20, 2016

5.0

I've had a great experience with Grade.us, both for my business and for my clients. I use it exclusively for online reputation management and find it very easy to use, affordable and effective. They also a great job of giving you tools to grow your business in terms of content and lead generating white-labeled scans.

Review Source

BW

Ben W.  
Owner  
  
Used the software for:

### "Best product ive seen for getting review it ticks all the right boxes"

January 26, 2016

5.0

This product has been developed so well over the last few years I now consider it to be best the best in class at getting reviews for businesses its a mixture of ease for the business owner and beautifully design systems that really make the Software great for any type of review method you would like to use top marks

Review Source

OA

Osama A.  
Marketing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Grade us is the best Review Management Tool in Terms of Bang for Your Buck"

December 6, 2016

5.0

There are many review management tools out there. Some lack in features, and others are just too expensive. Grade us gives you all the needed features and is the most affordable tool out there today to manage your online reviews amongst other things.

Pros

The flexibility and plethora of features.

Cons

I don't want competitors to know about it lol. The Google review link doesn't always open directly for leaving a review, if that can be sorted it would be great.

Review Source

JH

Jessica H.  
Owner/Event Planner  
  
Used the software for:

### "I love how easy it is to use!"

October 2, 2015

5.0

It's so easy to use and I can do it all from my cell phone. As an Event Planner, I'm always on the go, meeting clients and I'm rarely in my office in front of my computer. With Rep Loop it allows me to enter in all my clients after each event, receive notifications and manage my reviews all from my cell phone.

Review Source

AC

Archie C.  
  
  
Used the software for:

### "Best Review Software for the money!"

December 20, 2016

5.0

I've been using Grade.us for the last 6 months..it works as expected. We looked around for 6 months and even used a few FREE TRIALS before making the commitment to Grade.us. WE have literally helped our customers get close to 500 5 star reviews on sites that matter most to them. Thanks, Grade.us!

Review Source

Similar Products

Featured