# Page 9 | Grade.us Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Grade.us the right Review Management solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137378/Grade-us/reviews

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Grade.us

4.8 (244)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Grade.us

## Showing most helpful reviews

Showing 201-225 of 244 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GA

Gina A.  
  
  
Used the software for:

### "Great software, awesome team"

October 6, 2015

5.0

This software is truly amazing, I have been using this since the beginning and I have seen all the improves and the hard work done to make this even better. Jeff and Andy truly care about their customer's happiness and they always work towards improvement. Thanks for your hard work guys!

Review Source

JL

Justin L.  
CEO  
  
Used the software for:

### "Game changer for local businesses"

September 30, 2015

5.0

We've used Reputation Loop to generate up to 100+ 5 star reviews within 24 hours for our clients. The system just works and is super simple to get setup and working. I can't say enough good things about the system and the guys that run the company. No-brained investment!

Review Source

CJ

Cynthia J.  
Principal  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Customer support is getting better and better!!"

April 10, 2019

5.0

Great!!!

Pros

Easy to use once I got the hang of it! Customer Support team is quicker to reply now. That makes things much better!

Cons

There is ALOT to learn. but I'm getting there......

Review Source

JM

Jacob M.  
  
  
Used the software for:

### "Great Customer Service"

April 25, 2017

5.0

Customer support representative was very helpful and even though the functionality for the software wasn't exactly what I needed she was great and helped me find a work around! Also, whenever I need support I always get straight to a person that is able to help right away!

Review Source

jW

jeffery W.  
  
  
Used the software for:

### "Grade Us 5 Star Review"

April 23, 2017

5.0

Absolutely the best and easiest user-friendly review software that I have used. After spending 7 months and amount on reputation database, I found Grade us offered the same features without the expensive subscription. it is also so easy to set up and use.

Review Source

Response from Insight Integrity Group

June 3, 2017

Thanks, Jeffery!

PS

Phil S.  
  
  
Used the software for:

### "Great reputation management solution"

December 15, 2016

5.0

Grade.us is a killer all-in-one reputation management solution for small business. In terms of local SEO, no other service offers a better bang for the buck. From emailing customer to review funnels and review aggregation, Grade.us offers a ton of value for the money.

Review Source

AA

Amanda A.  
Investment Associate  
Real Estate  
Used the software for: Less than 6 months

### "Excellent Review Management Software! "

August 8, 2016

5.0

Simple and easy to use platform. Easy to scale to any size business. Great for property management, when you manage multiple properties who each are listed on multiple sites. Saves us a significant amount of time and resources, and allows us to quickly and easily respond to reviews.

Cons

Pricing is paid per year, would prefer a month-month fee.

Review Source

Response from Insight Integrity Group

August 8, 2016

Thank you, Amanda! Appreciate the feedback on pricing options. I will surface that to my team.

SW

Susan W.  
  
  
Used the software for:

### "Great product!"

November 29, 2016

5.0

I've researched a number of review management tools and GradeUs is by far the best in terms of ease of use and functionality. I'm still in the process of getting set up so too soon to answer for the last 2 but I'm sure will be 5 stars as well.

Review Source

MP

Marie P.  
Digital Manager  
  
Used the software for:

### "Reviews are Important to Your Business"

December 22, 2015

5.0

When your customers trust you, they are more likely to repeat business, and/or tell friends, family, and colleagues about you. Grade.us helps the process so much easier in a professional way to approach customers to get reviews consistently.

Review Source

TL

Travis L.  
  
  
Used the software for:

### "A great product for any business "

October 18, 2016

5.0

I started using Reputology a month ago and it has been great! We have 16 dealerships and having to respond to all the reviews on all the different platforms is pretty much impossible. Reputology makes it easy having all the reviews in one place!

Review Source

AO

Amber O.  
Digital Marketing/Admin  
Retail  
Used the software for: Less than 6 months

### "Pleased with this software and their customer service is amazing! "

August 2, 2017

5.0

Pros

Easy to use & easy to learn! We have been very happy using grade.us! I researched several companies before implementing their software, and feel like their pricing is very competitive and fair.

Cons

Really wish there was an app I could utilize on my phone. It would also be nice if we could include a picture of our store in the texts we send.

Review Source

RP

Ryan P.  
  
  
Used the software for:

### "Awesome Solution!"

December 20, 2016

5.0

The GradeUs Team are always there for support, they are quick to solve problems, communication is fast and easy. The software is easy to use and feature packed. I would recommend GradeUs as a solution for both businesses and resellers.

Review Source

BG

Bill G.  
Owner  
  
Used the software for:

### "2nd To None"

February 15, 2016

5.0

This platform is top in class. Customize the way you want. Very user friendly and easy to use. Updates that continue to come out are industry firsts. Nothing else to say but best in class and second 2 none. Keep up the great work!

Review Source

TJ

Tim J.  
MGR  
  
Used the software for:

### "Great Product"

September 30, 2015

5.0

Great for Tracking Reviews and Customer Feedback This is a great software platform for monitoring your online reputation across the web while creating fresh customer feedback every day. It's a complete all in one solution.

Review Source

BE

Ben E.  
  
  
Used the software for:

### "Great value and scalability"

May 2, 2016

5.0

easy to learn, updates to changes in review portals happen before we even notice the review site has changed, the technology behind the platform is slick and reliable. Great product, great price, and great support from Jon

Review Source

SS

Shawn S.  
  
  
Used the software for:

### "Went the extra mile"

February 1, 2017

5.0

Had trouble loading a csv file. Cindy had me email it to her. Found the problem in Grade.us had it fixed and uploaded the file for me. I didn't have to come back to a task that I didn't have time for in the first place.

Review Source

JR

Jim R.  
  
  
Used the software for:

### "Genius Idea that is soo easy to use "

November 4, 2016

5.0

I first saw this and tried the demo, I thought this is too easy, but once I signed up it stayed just as easy and is starting to bring my referrals up. Looking forward to a long relationship with Grade.us

Review Source

JH

JOHN H.  
President  
  
Used the software for:

### "Great Support!"

May 25, 2016

5.0

Excellent product. Also they provide very prompt response with any customer service requests. They also answer the phone with a live person every time. A great company to work with...very refreshing!

Review Source

LH

Lindsay H.  
  
  
Used the software for:

### "Social Media Manager"

November 4, 2016

5.0

My experience using Grade.Us has been nothing short of exceptional. The program has allowed my company to triple our online reviews and customer satisfaction. I am very satisfied with the program.

Review Source

AM

Ann M.  
Project Manager  
  
Used the software for:

### "Highly Recommended"

November 26, 2014

5.0

The team at Grade.us is awesome to work with! Not only is their review process simple and user-friendly, but they are very responsive and continually add new features. I highly recommend them.

Review Source

PK

Paula K.  
Owner  
  
Used the software for:

### "Software platform is a technological forefront for local businesses"

October 6, 2015

5.0

A true solutions for local business owners. The training and step-by-step guidance is outstanding! I'm very impressed with the level of professionalism of both the company and the software.

Review Source

SD

Shareef D.  
President  
  
Used the software for:

### "Huge, valuable addition to our agency service portfolio"

April 29, 2016

5.0

We've been using Grade.us for a while now and love it. Our clients love it. We've even started featuring it in our proposals to close more business. Super-easy to set up. Highly recommended.

Review Source

SA

Steve A.  
Digital Marketing Director  
  
Used the software for:

### "Great customer service"

May 10, 2016

5.0

I have had a number of technical questions. Each one was answered quickly and completely. Nice to know there is a company with great customer service that is there when you WANT it!

Review Source

RD

Rachel D.  
  
  
Used the software for:

### "You get what you pay for - great and quick support"

December 15, 2016

5.0

I haven't had amazing success with this, but decent success. I wish I got more reviews from it but I don't think it's Grade.us's fault. I would recommend it!!!!! Very user-friendly.

Review Source

HN

Helen N.  
  
  
Used the software for:

### "Review results"

December 19, 2016

5.0

Grade.us is an excellent tool to generating Reviews. Our clients have achieved exceptional results with the simple email drip functionality and we're very happy with the results :)

Review Source

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