Who Uses This Software?

Suitable for anyone from small and large veterinary clinics to mobile vets and hospitals. Try Provet Cloud now for free, if accessing your patient records from anywhere is important for you!


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
    See pricing details
  • Pricing Details
    www.provet.info/en/pricing
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Finnish Net Solutions
  • www.provet.info/
  • Founded 2001
  • Finland

About Provet Cloud

Veterinary Practice Management Solution for progressive veterinary practice, from a small clinic to a large hospital. It works as a cloud service, so no installation or local server is needed. Get connected with your clients - integrated SMS and email functionalities makes connecting with clients really easy. Online booking helps you to serve your clinics online 24/7. Can be used with PC, Mac, Linux and mobile devices. Try it out right now for free!


Provet Cloud Features

  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Boarding Management
  • Image Storage
  • Inventory Management
  • Patient Records
  • Prescription Management
  • Treatment Plans

Provet Cloud Reviews Recently Reviewed!

I am quite pleased

Dec 08, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can use it anywhere...at work, at home. If ther are days off at work, it is good to see what's coming next day.

Cons: The bills you have confirmed you can´t deleted. Sometimes happends that double bills, and it is hard to fix them. Would be better if ther are possibility to delate wrong or double bills.

Overall: Generally easy to use and easy to make costumer bills. All employees can use it in different rooms at same time.

Vendor Response

by Finnish Net Solutions on December 11, 2017

Hi Dagmar, Thank you so much for your kind review of our product. We're quite proud of it. As for being able to delete bills, that function is not available to users mainly due to complex legal restrictions. However, we are looking into ways to more easily allow you to manage those inevitable mistakes. Watch our email newsletter for more information. Thank you again for being part of our Provet Cloud family!

Overall I have found this to be an excellent practice management software package.

Nov 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm glad to report that we very happy to use and recommend Provet Cloud. First of all, having it based in the cloud, allowing access from any point and seamless updates, is a major plus over desk-based systems.
The appearance on the screen is fresh, intuitive and user friendly. Features to communicate with the client work very well and we have received lots of positive feedback from clients particularly in relation to text confirmation and reminders of appointments.
The support and backup has been very good. All issues have been dealt with professionally and quickly. The knowledge base was very useful for giving overall help when starting to use Provet Cloud. The in-app messenger provides instant access to support when needed and is a very easy and useful way to communicate.
We have just moved from a paper-based system and are still learning how to best use the system but are very happy we made the right choice and that it has lot more to offer us as we get more familiar with it and as our practice grows. Price wise I think it represents exceptional value for money.

Cons: Very little not to like about this package. There is not (yet) an app which could be used offline which would be very useful for the large animal section of the practice.

Vendor Response

by Finnish Net Solutions on November 27, 2017

Hi and thank you so much for the very kind review. We're glad that you're so happy with our software. You're going to be even more excited to know that we are releasing an app to be used offline very soon! It is in beta-testing at the moment, and we expect to be able to release it to the base by the first of the year. I think you'll like it just as much!

157a892b3dbd894c5d84ccb3505da60e

Everything a clinic would ever need and more!

Nov 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, fully automated and very comprehensive. It is developed very user friendly. Possibility for lab equipment connection.

Cons: Lack of separate field for annual vaccination and separate reminder for that. Otherwise fully complete.

Overall: Clients do forget their consultations if not reminded, this way it is very easy to plan their visits. Also we can do trending and all the things to follow up a patient. At the moment it is a bit hard to forget your clients past issues, as they are always on cloud so you can get more complete history based on an actual data, not just what the owner says. Clients feel more comfortable when you know about their pets health problems in advance so they think you remember them. That way they are more than happy to stay in your clinic.

Vendor Response

by Finnish Net Solutions on November 07, 2017

Thank you so much for your kind review! We are working on the vaccination request, and hope to have something out by the beginning of next year. Thank you for being a valuable Provet Cloud client!

Very user friendly system, with excellent support from the Provet Team.

Sep 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of finding my way round the system, although a training manual would be really helpful. I like a lot of the functionality of the system.

Cons: Although its easy to use, a user guide would be very helpful as I'm sure that it can do so much more than I have found so far

Overall: I think that when the system goes live in a few weeks time and when everyone is using Provet that the business will be easier and potentially everyone should benefit from a user friendly system.

Vendor Response

by Finnish Net Solutions on September 14, 2017

Susan, Thank you so much for your review. A complete user guide is in process as Provet Cloud is a very comprehensive software solution. In the meantime, the Knowledge Base located through our Support page has some information there. It is updated as new feature are released, so is a useful source, as well. Thank you for being an important Provet Cloud user!

I use Provet for a small mobile practice so it works for my needs. The support is very good.

Sep 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use and I have access to reminders. The technical support is also very good. I usually get a reply within 24 hours despite the time difference!

Cons: I would like a prescription template for written scripts but this is now being arranged. I still have the ability to use a discharge template in the meantime.

Vendor Response

by Finnish Net Solutions on September 05, 2017

Nichola, Thank you for your kind review. Yes, we are working on being able to provide scrip templates within the system, and hope to have those released soon. We really appreciate the input from our users, and strive to be the best 'partner' for your practice management. Thank you again for taking the time to review us!

Getting there!

Sep 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the filtering and all the linked items and template for items seems to work well
I also think the overall look of the system is nice

Cons: I do not think the forms and templates are very user friendly and are extremely hard work to create and maintain - I also don't like the way in which the discharge notes or in our case the report saves into the clinical notes

Vendor Response

by Finnish Net Solutions on September 05, 2017

Laura, thank you very much for your candid review. I am passing your concerns along to our development team. We recognize the weakness in our forms creation and are currently working on making it much more user-friendly. Thank you for being a valuable customer and user of Provet Cloud!

Very good, up to date features

Aug 17, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good features, easy to use, easy to switch between different departments without logging out and back in again

Cons: Takes a while to learn the software, and to learn how to effectively use it to clients and my benefit

Overall: Good software, up to date

Vendor Response

by Finnish Net Solutions on August 21, 2017

Thank you for your kind review. We strive to make Provet Cloud easy to use, and to listen to our client needs so that we can update with the most relevant features. Thank you for being a client of ours!

Overall Provet is easy to use and is an intuitive based system

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The system is easy of use and can be adapted to suit our personal use , we have made a few changes to suit the business and our needs.

Cons: some of the functionality is clumsy but hopefully can be adapted, but some changes are potentially going to take longer in the planning.

Vendor Response

by Finnish Net Solutions on August 17, 2017

Thank you for your review Susan! We'll do our best to adapt he functionalities to match your requirements.

I think it's a very complicated system. It demands a lot of "clicks" to get anywhere.

Jun 22, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: That you can order lab tests directly in the system and the price will attached automatically. It is rather simple, when you get that far, to have the contact with the customers insurance company. I think the system we used before (Trofast) has a lot of more "shortcuts" that saved us a lot of time.

Cons: All these "clicks". Everything take a lot more time to do now, earlier I used the system Trofast. I spend a lot of more time at the computor desk today, than with our earlier system.

Overall: I'm not sure there are any benefits yet!

Vendor Response

by Finnish Net Solutions on August 17, 2017

Thank you for your candid review of Provet Cloud. Our support team is currently in contact with you to address your concerns.

not satisfied

Jun 14, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: You can send sms. Get test results directly in the journal. Easy to send a email from journal. Attach documents to the journal easily.

Cons: Takes a long time when selling, when no black box. To many click to get the information. Difficult and not understandable. Problem with prescription.

Vendor Response

by Finnish Net Solutions on August 17, 2017

Thank you for your review of Provet Cloud. Our support team is currently addressing your concerns.

so far i am enjoying learning the new system and seeing it develop

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clear formatting and easy to click into options and select items
lots of options and search options which i like

Cons: lots of scrolling and the separate areas are taking some getting used to. however it is ok and i am getting used to it

Vendor Response

by Finnish Net Solutions on August 17, 2017

Thank you for your kind review. It has been a pleasure working with your organisation, and we look forward to working with you in the future.

Happy with Pro-Vet

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Starting up a small vet practice, this has been great software with brilliant support and value. Highly recommended!

Vendor Response

by Finnish Net Solutions on March 22, 2017

Thank you very much for the feedback! Great to hear, that it works for you! Good luck with your new business!

Excellent system

Aug 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fairly easy to work out how to use without instruction

Overall: We are using the system for a hydrotherapy and rehab unit but have found the system great for us for consultation notes and updates

Vendor Response

by Finnish Net Solutions on March 22, 2017

Very good to hear your feedback, thank you for it! We're happy to hear, that the Provet Cloud suits well for the hydrotherapy as well!

Quite flexible

Jul 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple, correlates with our needs. Helps count the remedies amount and cost.

Cons: It`s sometimes difficult to correct the mistakes one has done but it will be easier if you get used to the whole program.

Overall: From all clinic programs I`ve tried this is the one which correlates with our need. The team is very supportive and trys to help and fulfill every wish :) Some features need to be approached around the corner but if we had a good internet connection, this would not be an issue.

Recommendations to other buyers: Found some grammar mistakes but I always find them everywhere :)

Provet Cloud is easy and fun to use

Nov 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: What I like about Provet Cloud the most is that I can edit it to fit my needs.
Availability through the internet is also a great advantage and a necessity if one offers home visits. With Provet Cloud I can keep close contact with my clients and provide a better service than before.

Success is guaranteed!

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started to use the Provet Cloud few moths ago, and I have to say it's the best management softwer I've ever tried. The cloud-based operation is fundamental for a competitive veterinary management system. The administrator team is very helpful and cooperative, and open-mined for the new ideas.

I'm sure that it will help to make my veretinary pratice much successful and profitable.

Very user friendly

Nov 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system is well structured and very easy to use and adapt to any veterinary practice's needs whether small, equine, large or mixed practice.
Being cloud based also means remote access is very useful and I would recommend others to try it out.

Vendor Response

by Finnish Net Solutions on November 20, 2015

Thank you very much for your review and feedback! Your feedback is very valuable for us! Provet Cloud Team

Easy yet efficient

Oct 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am very pleased with Provet Cloud, it is simple yet very efficient cloud based system with excellent team of people behind it. The customer service is absolutely brilliant - if there is something you would like to have in the system and it is not yet there, there is always great support to have it sorted as soon as possible. Love it!

Vendor Response

by Finnish Net Solutions on November 20, 2015

Thank you Katerina for your review! We'll keep improving the system based on feedback we get from you and our other clients! The Provet Cloud team

Super team!

Oct 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are really pleased that we can communicate with Provet Cloud team through the software. If problems occur we can get answers/solutions even same day. You are super team, thank you! :) And software is simple and very logically designed - really pleasurable to use!

Vendor Response

by Finnish Net Solutions on October 27, 2015

Thank you Gerli for your valuable feedback! It is very nice to hear that you like the product and our service! - Provet Cloud team

Very modern design, easy to use and works as well with iPad

Sep 30, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was looking for a software to start my practice with that would be portable and would work well with iPad as well. In a small animal clinic environment Provet Cloud works like a charm since every staff member can access the software and make notes for the patient seamlessly from their own devices at the same time. And the best thing is that I can easily use it during ambulatory practice in the field or home as well. It even works with iPhone if you for some reason don't happen to have your computer with you or run out of battery when on house call. The patients prescriptions and other papers can be easily printed wireless from your phone if needed.

It takes a day or two to organize the software as you want it to be (save all the info) but after that it is very easy to use. I have used many different software and this is by far the "smartest" one. The design of the software is very modern and it pleases the eye as well.

The best thing about this software was the possibility to communicate with the owners through the software. They can send you feedback and you can e-mail or text them (results, appointment times, invoice reminders, instructions...) straight from the patients own "chart" if you need to.

Even though the customer service isn't needed that often when I had questions they were easily accessed via the software it self/e-mail or phone. And they sort the problem on the spot. So full 10 points to the customer service!

They intoduce new features to the software all the time so I'm confident that in the near future the software is going to go from excellent to outstanding.

I can really recommend this software for clinics as well as for vets who work from their cars in the field. Specially if you would like the software to work in a Mac/"touch screen environment" as well, this is a very good choice for you!

Customer service is exellent!

Sep 07, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service is really excellent.
It takes a little time to get to know the programm, but everytime with problems, the customer service helps! :)

Vendor Response

by Finnish Net Solutions on September 08, 2015

Thank you for your review! The Provet Cloud Team.