---
title: "Provet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Provet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more."
source_url: "https://www.capterra.com/p/137569/Provet-Cloud/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Provet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Provet

## What is Provet?

Provet is defining the AI era of veterinary practice management. Provet is the all-in-one Veterinary PIMS bringing AI Agents to growing practices and groups ready to move beyond traditional practice management software. It brings the core tools of the practice into one place and adds intelligence across every workflow, so teams spend less time managing software and more time delivering care. 55,000 veterinary professionals rely on Provet, including some of the biggest groups in the world and independent practices in 45 countries. Provet helps those practices see over 20 million animals a year. We’re founded in 2005, an independent, open platform with 150+ integrations that gives you 100% data ownership. We don’t sell lab equipment, run an online pharmacy, or distribute supplies. We just build software. That focus makes Provet the leading independent veterinary platform in the world. We’re the first cloud PIMS, first with an open API, and first PIMS with native Agents and an MCP.

## What is Provet used for?

[Veterinary](https://www.capterra.com/veterinary-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Inventory](https://www.capterra.com/medical-inventory-software/)

Top alternative

Featured

Overall rating

Based on 90 user reviews

Reviews sentiment

Positive

78%

Neutral

9%

Negative

13%

Starting price

$99

Other, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Provet?[Manage this product listing](https://www.g2.com/products/provet/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Provet

4.0 (90)

VS.

[4.6 (294)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$99

Other, Per Month

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (90)

Ease Of Use

4.6 (294)

Value For Money

3.9 (71)

Value For Money

4.6 (280)

Customer Service

4.2 (86)

Customer Service

4.7 (292)

## Provet alternatives

[4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (114)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

$289.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/137569/Provet-Cloud/alternatives/)

## FAQs about Provet

Overview

### Which roles and teams benefit most from Provet?

Provet is most used by veterinarians, veterinary surgeons, and veterinary nurses who document consultations, treatments, and surgical care. Practice managers, directors, and veterinary owners use it to oversee clinic operations, scheduling, and records. Receptionists and administrative teams rely on it to manage appointments, client communication, and patient intake.

Answer based on 83 reviews

Overview

### What company size and industries is Provet built for?

Provet is built for small veterinary organizations, which represent 87% of reviewers, and the veterinary industry, representing 96%. It supports independent clinics, specialty and referral practices, emergency hospitals, mobile veterinarians, multi-site groups, and university teaching hospitals. Midsize businesses account for 13% of reviewers, with limited use in medical practices and hospitals.

Answer based on 89 reviews

Features and Usability

### What are the key features of Provet?

Provet includes core veterinary practice management features for patient records, appointment scheduling, billing and invoicing, and inventory management. Reviewers most often discuss customizable clinical notes and templates, client communication through email and SMS reminders, cloud-based mobile access, and customizable reporting. API integrations support connections with laboratory, payment, and accounting systems.

Answer based on 37 reviews

Overview

### Is Provet suitable for small, large, and mobile veterinary practices?

Provet supports small-animal clinics and mobile veterinary work with cloud access across tablets, phones, and computers. Veterinary teams value shared patient notes, owner communication, and field usability, while large-animal, equine, zoo, and multi-branch practices may encounter limited species options, farm workflows, diagnostic lists, or offline access.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does Provet integrate with?

Provet integrates with 14 third-party tools, including PetDesk, PetsApp, Vetstoria, Weave, Vetcove, Xero, Talkatoo, and Quinyx. It also connects with AllyDVM, ClinicWise, Covetrus vRxPro, Digital Practice Vet, PetLEO, and iRecall.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Provet offer?

Provet provides in person training, live online sessions, webinars, documentation, and videos. These formats can support guided setup, scheduled learning, reference materials for later review, and self-paced viewing for teams getting started with the product.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Provet offer, and how do users rate the experience?

Provet offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe agents as responsive, helpful, and effective at resolving issues, with in-app chat and documentation supporting onboarding. However, some report unresolved tickets, limited technical escalation, and delayed responses after implementation or during integration problems.

Answer based on 31 reviews

Features and Usability

### How customizable is Provet for a veterinary practice?

Provet lets veterinary practices tailor clinical notes, templates, discharge instructions, communications, pricing, and settings to their workflows. Small clinics value the flexible configuration and add-on options as needs grow, though complex departmental processes, territory-specific functions, and initial business setup can require extra time and support.

Answer based on 15 reviews

Features and Usability

### How well does Provet handle appointments and scheduling?

Provet provides appointment booking, calendar color coding, check-in questions, confirmations, reminders, and doctor views for daily scheduling. Veterinary teams find routine booking and client communication convenient, especially for ambulatory billing, but some users find multiple booking paths, search options, multi-site scheduling changes, and web appointments confusing or limited.

Answer based on 14 reviews

## Features

AI summary

Based on 1,661 Veterinary reviews

Capterra data shows that buyers of veterinary software rank the following features as their top priorities:

-   **Billing & Invoicing** (**60%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**67%**)
-   **Charting** (**59%**)

Provet supports all three features that reviewers rate most highly: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage financial workflows, maintain complete and accurate patient histories, and document care clearly, allowing teams to run day-to-day operations more efficiently and support better treatment decisions.

Billing & Invoicing

4.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Patient Records Management

3.7 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Prescription Processing

3.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

Appointment Scheduling

3.8 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Customer Database

2.9 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Reminders

2.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Provet 121 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Call Reminders: Reminders sent via phone voice recordings
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- Expiration Date Management: Monitor expiration dates for inventory items
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Historical Reporting: Information, data and reports that are being tracked over time
- Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Medication History: Access to patient medication history data
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Payment Reminders: Reminders sent for balance/payment due
- Physician Scheduling: Manage physician availability and schedules
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions
- Pricing Data: Real-time pricing data for products, services, etc.
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rescheduling: Manage the rescheduling of appointments
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Two-Way Communication: Send, receive, and respond to messages
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (83)

3.8

Based on 83 reviews

## Pricing

Value for money

3.9 (71)

Free Version

Core (Per Vet)

$99.00

Other,Per Month

Pro (Per Vet)

$129.00

Other,Per Month

Enterprise

Flexible pricing

Value for money

3.9 (71)

3.9

Based on 71 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[

Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[

PetDesk](https://www.capterra.com/p/166086/PetDesk/)[

Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[

Quinyx](https://www.capterra.com/p/221040/Quinyx/)[

PetsApp](https://www.capterra.com/p/232597/PetsApp/)[

Vetcove](https://www.capterra.com/p/235317/Vetcove/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (86)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (86)

4.2

Based on 86 reviews

## User reviews

Overall rating

4.0

Based on 90 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(40)

4(30)

3(8)

2(6)

1(6)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Owner

Used the software for: 1-3 years

### "A good product that has been over-engineered. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 22, 2026

Disappointed and looking for alternatives to suit our needs. We will focus on finding alternatives that focus on the basic needs but provide a consentual approach to changes regarding user experience.

Pros

It was good to start with a few years ago, but has matured to be cumbersome with uneccesary features.

Cons

The constant "upgrade" pipeline, without our concent to changes. Especially changes to the GUI. The system has become over-engineered.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Veterinary surgeon

Used the software for: 3-5 years

### "Don’t go there! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 16, 2026

Really disappointed with the last 6 months of escalated issues and not respecting the users. Makes work so much more difficult. Stopped being user friendly long time ago!

Pros

I liked it in the beginning but now it feels like huge mess. It was simple, intuitive and user friendly. Now full of AI and endless bugs that keep making everyday work total pain.

Cons

The constant ”upgrading” which is just messy, chaotic, unnecessary and confusing. The agents are either AI who say how they feel our frustration or folk who just keep saying that problem has been resolved on their site and want us as users/clients to do their work and keep pointing at the mistakes they made. We have no time and even less time now because of how this management system has become. 1 click became now 10 clicks. Nobody has been asking for all these things…

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Provet troubles, stay away"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2026

Terrible. We tried to overcome the issues, but they were too great. Billing was incorrect, but we get no response from them. Support is lacking. the system could be great, but it is not ready.

Pros

The patient records worked well. nice templates once they got into the system. The implementation was good overall.

Cons

The reporting is terrible, the reports do not match up well. End of month reporting does not balance with the actual deposits. Customer service is non-existent. After implementation you are left to figure it out on your own, or deal with support that knows as much as the person using the software. They are not typically able to answer a question.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Lecturer in Soft Tissue Surgery

Used the software for: Less than 1 year

### "New installation Provet large university hospital"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 10, 2019

Very good

Pros

The ability to continue to develop and enhance the software to mt our requirements moving forward

Cons

Sometimes workflow can be difficult to follow for the complex requirements moving between departments that we have

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director and Veterinary Surgeon

Used the software for: Less than 1 year

### "Excellent Practice Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2021

Fantastic. The support is great, they go above and beyond to make sure I am getting the most out of the software.

Pros

Really easy to use - intuitive. Easily allows for billing at the time, which is vital for my ambulatory practice. Mass billing multiple horses at a time is AMAZING. If I do ten dentals at a yard - I can bill them all in the time it would have taken me to bill one.

Cons

The integration with a portable label printer is currently missing - but hopefully in the development soon! If you make a mistake with invoicing or need to cancel the invoice it is a little bit clunky and time consuming to offer credit notes etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

veterinarian

Used the software for: Less than 1 year

### "Terrifying Provet Cloud user experience!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 20, 2020

This product has been 4-5 years on the market. Yet it seems like it is a pre pre ß-version. For the vets and the clinic- it slows down tasks, make the process messy and worst of all, you are not sure if everything was covered. Did I miss something? Did I notice everything in the the history, previous lab results, medications, etc., Really terrifying experience

Pros

Hard to find much good. Some ready integration with lab- and payment solutions

Cons

Very messy user panel, several clicks for simple tasks, the overall feeling is "I am lost". E.g finding lab or pathology results is sometimes just not possible, you don't find the path. Prescribing drugs is just basics, you cannot rep your tasks Finding diagnosis etc is a hell. You'd better know what to look for to make a search, well yeah, the you should not even have to search, do you? And so on and so fourth. And about the support: yes they may answer, but with these massive problems, who cares anymore - you get exhausted and feel it is not the task of the end users to do the development work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Veterinarian

Used the software for: Less than 1 year

### "Provet Cloud Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 17, 2019

Good so far.

Pros

Easy to manoeuvre. Up to date interface/ display and you can adapt it to suit your business.

Cons

I would like to be able to switch currencies at the invoice level., not just on settings

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Veterinary Surgeon

Used the software for: Less than 1 year

### "Old Dog"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 15, 2020

Pros

Access to the system is easy and file attachments very easy and time-efficient compared to what we had before.

Cons

Not really the software, but I am an old dog having to learn new tricks. Not really set up for a multi-branch practice yet, but problems are worked upon straight away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Veterinarian owner

Used the software for: 1-3 years

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

has worked well for what I need it for. I dont use most of its features because I am a mobile vet that specializes in acupuncture but I do think its easy to manage overall.

Pros

Integration with Weave, how I can have secured forms signed, easy to schedule, make notes, invoice, ect.

Cons

I still struggle with getting my a correct report with the cost of my items deducted. My gross report because of that does not reflect appropriately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Purchase Director

Used the software for: 3-5 years

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

March 2, 2023

Booking confirmation to patients gave less missed appointments. More flexible than our previous system though there are still some annoying bugs in the system which takes time to get solved.

Pros

Article management, booking of patients, lab integration

Cons

The new look implemented today, it's just a grey mass of text, this was not an improvment for the users. Colours hard to separate from each other the look almost the same. Stock management do not work properly wheen have two different sites. Scheduling when updates need to be done on existing schedule with bookings already done.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/137569/Provet-Cloud/reviews/)

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