# Page 3 | Provet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Provet the right Veterinary solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137569/Provet-Cloud/reviews

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Provet

4.1 (88)

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Last updated March 6th, 2026

# Page 3 - Reviews of Provet

## Showing most helpful reviews

Showing 51-75 of 88 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LM

Linda M.  
Assistant  
Veterinary  
Used the software for: Less than 6 months

### "Promising"

March 29, 2019

3.0

The product is very promising and I believe it can and will take the market.

Pros

Its flexibility and complex functionality, keeping future tech possibilities in mind.

Cons

Some vital functions for this territory is missing. Understandably, it takes time to develop key features, but it could be a good idea to do deeper research prior to offering the product.

Review Source

Response from Nordhealth

April 2, 2019

Hi Linda, Thank you for your candid review. We are working hard to localise Provet Cloud for you, and we are seeing more and more progress each day. With the help of clinics such as yours, we looking forward to being the market leader in Sweden! Many thanks, The Provet Cloud team

SS

Serafima S.  
veterinary student  
Veterinary  
Used the software for: Less than 6 months

### "Nice and Sleek Multipurpose Product"

September 9, 2019

4.0

Pros

Easy to use, nice feedback system and pleasant aesthetic.

Cons

Customer management needs more improvement, categorization of clients would save a lot of time when performing accounting. Also schedule feature should be revised for easier and flexible use.

Review Source

Response from Nordhealth

September 17, 2019

Thank you for taking the time to review Provet Cloud. We appreciate the feedback and we have been making some changes to the scheduling module based on customer feedback. Please feel free to submit any ideas that you have -- we can't guarantee that they'll be developed, but we will certainly take a look at them! Welcome to the Provet Cloud family! The Provet Cloud team

NF

Nichola F.  
Vet  
  
Used the software for: 1-2 years

### "I use Provet for a small mobile practice so it works for my needs. The support is very good."

September 5, 2017

4.0

Pros

It's easy to use and I have access to reminders. The technical support is also very good. I usually get a reply within 24 hours despite the time difference!

Cons

I would like a prescription template for written scripts but this is now being arranged. I still have the ability to use a discharge template in the meantime.

Review Source

Response from Nordhealth

September 5, 2017

Nichola, Thank you for your kind review. Yes, we are working on being able to provide scrip templates within the system, and hope to have those released soon. We really appreciate the input from our users, and strive to be the best 'partner' for your practice management. Thank you again for taking the time to review us!

DR

Dagmar R.  
Animal Clinic Administrator  
Veterinary  
Used the software for: Less than 6 months

### "I am quite pleased"

December 8, 2017

5.0

Generally easy to use and easy to make costumer bills. All employees can use it in different rooms at same time.

Pros

You can use it anywhere...at work, at home. If ther are days off at work, it is good to see what's coming next day.

Cons

The bills you have confirmed you can´t deleted. Sometimes happends that double bills, and it is hard to fix them. Would be better if ther are possibility to delate wrong or double bills.

Review Source

Response from Nordhealth

December 11, 2017

Hi Dagmar, Thank you so much for your kind review of our product. We're quite proud of it. As for being able to delete bills, that function is not available to users mainly due to complex legal restrictions. However, we are looking into ways to more easily allow you to manage those inevitable mistakes. Watch our email newsletter for more information. Thank you again for being part of our Provet Cloud family!

sB

stefania B.  
veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "nice but to be fixed"

August 3, 2019

4.0

management of images of tc , x ray and ultrasound, medical records updating easy, no in the beginning, but easy. some problems with name of the owner of the bills if we change it.

Pros

possibility of customizing che medical part

Cons

fixed bills, some errors in names and in importing exams and connecting with our laboratory machines

Review Source

Response from Nordhealth

August 26, 2019

Thank you for your candid reviews. We read every one and if you can please contact your support representative about the issue with the billing names, we'll have someone look into it. Again, thank you for taking the time to review Provet Cloud, and welcome to the family! The Provet Cloud team

JB

Janica B.  
klinikkaeläinhoitaja  
Veterinary  
Used the software for: Less than 6 months

### "Provet Cloud review"

November 12, 2019

4.0

Pros

It looks nice. When You learn more about the cloud more, it gets easier.

Cons

The billing does not function like it should. It could be made more easy. When You want to look at past patients, it's too messy to find.

Review Source

Response from Nordhealth

December 7, 2019

Thank you for your candid review of Provet Cloud. We're sorry to hear that you are having trouble with the billing. I'd like to have someone contact you about the issues and see if they can perhaps suggest a better process, or if there is something we can do on our end. Someone should be in touch after the first of the year. Thank you again. The Provet Cloud Team

SN

Sofia N.  
Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Provet Cloud Review"

June 19, 2019

4.0

So far I´ve had a nice experience of Provet Cloud, and it feel like it is quite easy to learn

Pros

That it\`s cloud-based. Nice to build the system for my own preference. Very good support and that the company wants to keep developing the program.

Cons

Some features are hard do tune, like making own cerftificates etc.

Review Source

Response from Nordhealth

June 24, 2019

Thank you so much for your kind review. So glad that you've been able to get so much out of the system, and we look forward to making it even more efficient in the future. Thanks for being a part of our Provet Cloud family! The Provet Cloud Team

TE

Tiina E.  
DVM Equine Specialist Degree  
Veterinary  
Used the software for: Less than 6 months

### "Provet Cloud review"

December 25, 2019

2.0

Too many unsolved problems.

Pros

Price, cheaper than Provetnet. More modern look than in Provetnet.

Cons

Not suitable for equine practice, mostly horses but allso smalll animals.

Reason for choosing Provet

I was told that it would be better than Provetnet. But unfortunately this was not the case.

Review Source

Response from Nordhealth

February 13, 2020

Hi Tiina, Thank you for taking the time to submit your review of Provet Cloud. I have forwarded your concerns to our sales and support teams for review. I hope that you will come back to see how we've improved over time.

PW

Paul W.  
Principal Clinician Farm Animal Practice  
  
Used the software for: Less than 6 months

### "A fairly intuitive programme, but quite different to others out there."

January 19, 2018

5.0

Pros

It's got a good layout although a bit too many functions for our practice. I like how it is web based so that I can access it from any location.

Cons

Not really designed specifically for Farm animal practice, so lots of issues as of yet unresolved. Focus seems to be making the programme work for Small animal services. We have had issues with billing, locating clients, booking appointments etc.

Review Source

Response from Nordhealth

January 22, 2018

Hi Paul, Thank you for your review. One good feature of being a cloud-based system is that we can continually update and adapt to our users. Be assured that we are working on the issues that you brought up and those will soon be working for farm animals, as well. --Provet Cloud team

KD

Karin D.  
Leg Djursjukskötare  
  
Used the software for: Less than 6 months

### "I think it's a very complicated system. It demands a lot of "clicks" to get anywhere. "

June 22, 2017

2.0

I'm not sure there are any benefits yet!

Pros

That you can order lab tests directly in the system and the price will attached automatically. It is rather simple, when you get that far, to have the contact with the customers insurance company. I think the system we used before (Trofast) has a lot of more "shortcuts" that saved us a lot of time.

Cons

All these "clicks". Everything take a lot more time to do now, earlier I used the system Trofast. I spend a lot of more time at the computor desk today, than with our earlier system.

Review Source

Response from Nordhealth

August 17, 2017

Thank you for your candid review of Provet Cloud. Our support team is currently in contact with you to address your concerns.

LD

Laura D.  
Manager  
Veterinary  
Used the software for: Less than 6 months

### "Getting there! "

September 4, 2017

4.0

Pros

I like the filtering and all the linked items and template for items seems to work well I also think the overall look of the system is nice

Cons

I do not think the forms and templates are very user friendly and are extremely hard work to create and maintain - I also don't like the way in which the discharge notes or in our case the report saves into the clinical notes

Review Source

Response from Nordhealth

September 5, 2017

Laura, thank you very much for your candid review. I am passing your concerns along to our development team. We recognize the weakness in our forms creation and are currently working on making it much more user-friendly. Thank you for being a valuable customer and user of Provet Cloud!

PP

Piia P.  
veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "Easy to use and simple in all way. Missing some connections (pharmaca, Kennel Club, insurances). "

March 31, 2018

4.0

Customers like it, simple in practice, good raports.

Pros

Purchace and start was really easy. Simple to use and good raports for all needs. Customer service excellent!

Cons

Web time appointment (clumsy and old looking), I desided not to use it. Waiting for important connections to come...

Review Source

Response from Nordhealth

April 9, 2018

Hi Piia, Thank you for taking the time to leave a review! Glad to see that you are happy with our customer service and the reports. Please let us know what you'd like to see changed in the online booking feature, as well as the connections that you feel are missing. We are definitely working on more integrations with the insurance companies and pharmacies. Thank you again! The Provet Cloud Team

RM

Rebecca M.  
Experience Coordinator  
Veterinary  
Used the software for: Less than 6 months

### "Use in Vet Practice"

November 22, 2019

4.0

Pros

Seeing appointments under different doctors

Cons

No discrepancy between spaying and neutering in client information

Review Source

Response from Nordhealth

December 7, 2019

Thank you for your candid review. The difference between spay/neuter will be fixed by the 1Q2020 as it is a localization issue in this case. We just have to fix it so that associated procedures can still function correctly. We're happy that you are otherwise happy with us! Welcome to the Provet Cloud family! The Provet Cloud Team

JI

Janne I.  
assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "my opinion"

February 14, 2020

5.0

It quickly becomes clear, many different search options,

Pros

the search engine is simple and straightforward

Cons

entering a barcode will open a new, not necessary, window

Reason for choosing Provet

\-

Review Source

Response from Nordhealth

February 28, 2020

Thank you for your kind review, it really means a lot to us! Thanks for being part of the Provet Cloud family! The Provet Cloud Team

AS

Abbie S.  
Clinical Finance Assistant  
  
Used the software for: Less than 6 months

### "I have been using this since 4th December 2017, it's a good system and very user friendly."

January 12, 2018

5.0

Pros

user friendly, layout is very good, i find it easy to help my team how to use the system as there are many queries

Cons

lots of steps involved to get to where i want to go, bit pernickety to use, have to change phone number to +44 when updating a client's account

Review Source

Response from Nordhealth

January 15, 2018

Thank you for your kind review. Please be assured that we are working through number of clicks you need to go to get to where you want to be. The phone numnber issue is so that you are able to utilise the SMS feature, so the phone number needs to have the country code in all cases. We look forward to continuing to serve the University for years to come.

JO

Jutta O.  
vet.  
Veterinary  
Used the software for: Less than 6 months

### "Using Provet Cloud"

June 27, 2019

3.0

Provet Cloud is primary made for small animal clinics, what's harmful. I have asked some modifications, but at least yet they had happened.

Pros

I like most that I can send files via email.

Cons

Least I like that software is often slow.

Review Source

Response from Nordhealth

July 2, 2019

Thank you very much for your review.We're always working on ways to make Provet Cloud work more efficiently and performance is something we aim to improve further upon.

LA

Linda A.  
Veterinar nurse  
Veterinary  
Used the software for: Less than 6 months

### " Review"

February 26, 2020

3.0

Pros

The colours. All the fields for the animal and person information.

Cons

Too many clicks whit the mouse. Too many different sides too read a journal.

Review Source

Response from Nordhealth

February 28, 2020

Thank you for taking the time to leave a review! Hopefully, over time, you will find that Cloud's clicking is intuitive and efficient. :) The Provet Cloud Team

AB

AlphaVet B.  
veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "provet cloud"

July 24, 2019

5.0

Pros

provet cloud is easy to use. whenever i encounter problem, help is always there.

Cons

there is no clinical template in english language.

Review Source

Response from Nordhealth

August 26, 2019

Thanks for your kind review. The text templates are personalised by the clinic. Please reach out to your support representative on more information about the templates. Thank you again, and welcome to the Provet Cloud family!

RK

Rosa K.  
Veterinary nurse  
Veterinary  
Used the software for: Less than 6 months

### "Okay exprerience"

March 25, 2020

3.0

Pros

Maybe the modern layout/look of the software.

Cons

Not having the tabs in patient cards like in provet net did. And scehedule layout is not "pretty".

Review Source

Response from Nordhealth

April 2, 2020

Thank you for taking the time to leave a review! We are constantly developing Provet Cloud based on feedback to provide the best practice management software for clinics. - Provet Cloud team

AP

Anna P.  
Biomedical analytics  
Veterinary  
Used the software for: Less than 6 months

### "From a laboratory worker..."

February 11, 2019

5.0

Some problems when we searching for lab analysis. I'm working with the laboratory analysis and try to get it better.

Pros

That it is a lot of possibilities to get the software as we want it. Easy to fill in laboratory answers. I like that all analysis can go over automatically from the IDEXX system.

Cons

Sometimes many "clicks" to get to the right place....

Review Source

Response from Nordhealth

February 22, 2019

Hi Anna, Thank you for your lovely review! We are working on the clicks, and appreciate the feedback. Very happy that you find Provet Cloud to be so useful with your lab work. The Provet Cloud Team

EN

Emmi N.  
Product manager  
Veterinary  
Used the software for: Less than 6 months

### "fastly developing cloud"

March 9, 2020

4.0

Pros

Reports are a lot better than it used to be in old provet

Cons

Lots of more clicks than in previous provet

Review Source

Response from Nordhealth

April 2, 2020

Thank you for taking time to leave your review! Hopefully, Cloud will prove to be at least as good as the previous Provet. :) Regards, Provet Cloud team

TA

Triin A.  
veterinarian  
  
Used the software for: Less than 6 months

### "Quite flexible"

July 3, 2016

4.0

From all clinic programs I\`ve tried this is the one which correlates with our need. The team is very supportive and trys to help and fulfill every wish :) Some features need to be approached around the corner but if we had a good internet connection, this would not be an issue.

Pros

Simple, correlates with our needs. Helps count the remedies amount and cost.

Cons

It\`s sometimes difficult to correct the mistakes one has done but it will be easier if you get used to the whole program.

Review Source

MS

Malin S.  
Veterinary assistent  
Veterinary  
Used the software for: Less than 6 months

### "Good"

April 1, 2020

4.0

Good

Pros

It is really easy when you start to know it and it's a modern system

Cons

Struggling to find forms for IDEXX samples

Review Source

Response from Nordhealth

April 6, 2020

Thank you very much for your review and welcome to the Provet Cloud family! :) - Provet Cloud team

CB

Cara B.  
Equine Client Services Assitamt  
Veterinary  
Used the software for: Less than 6 months

### "Very good, up to date features"

August 17, 2017

5.0

Good software, up to date

Pros

Good features, easy to use, easy to switch between different departments without logging out and back in again

Cons

Takes a while to learn the software, and to learn how to effectively use it to clients and my benefit

Review Source

Response from Nordhealth

August 21, 2017

Thank you for your kind review. We strive to make Provet Cloud easy to use, and to listen to our client needs so that we can update with the most relevant features. Thank you for being a client of ours!

MO

Maria O.  
Djurvårdare  
  
Used the software for: Less than 6 months

### "not satisfied"

June 14, 2017

2.0

Pros

You can send sms. Get test results directly in the journal. Easy to send a email from journal. Attach documents to the journal easily.

Cons

Takes a long time when selling, when no black box. To many click to get the information. Difficult and not understandable. Problem with prescription.

Review Source

Response from Nordhealth

August 17, 2017

Thank you for your review of Provet Cloud. Our support team is currently addressing your concerns.

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