Techno Heaven Consultancy

Techno Heaven Consultancy

4.5 / 5 30 reviews

Who Uses This Software?

this project is suitable for travel agency both B2B & B2C


Average Ratings

30 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Techno Heaven Consultancy
  • www.technoheaven.net/
  • Founded 2013
  • India

About Techno Heaven Consultancy

Travel management with travel reservations, hotel reservations, operations, back-office, contracts, and distribution.


Techno Heaven Consultancy Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management
  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Techno Heaven Consultancy Reviews Recently Reviewed!


Horrible Experience!, Not Trustworthy!!

Feb 23, 2018
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: -The system appears comprehensive as the display modules
-They provide you customer support through skype

Cons: -Glitches that will give so much stress. Not helping your business.- will take days to weeks to fix issues.
-Doesn't deliver project on time.
-The System we purchased shows links from other tour company. Very dodgy and suspicious. Not a clean system.
-You keep on following up requests and issues and make you chase them.
-Unable to cope customer complaints- Staff breakdowns when customer gets furious over complaints related to the system. Then they leave customer shut and abandoned, making you act like you have to beg for help. They make you feel bad as if the customer owes them something
-Very poor documentation and communication that you have to ask for it.
-Doesnt give SLA-unfair and unethical practice
-Asks for money in advance for the maintenance even if it wasnt due yet.
- Not accepting negative criticism - pushes and asserts that they are right and nothing is wrong with the system. As a customer, you wouldn't be complaining if nothing is wrong.

I feel obliged in writing this to make our fellow travel entrepreneurs be aware about their attitude and performance in delivering the product that is meant to help you with your business succeed. Very unfair practices. I wouldnt recommend this.

I recommend you check other providers.

-Australia

Overall: It feels good in the first place to have a system like this to help you with your business, but as you go along you discover how bad and how problematic this system is. Stress is what you get in this. You cannot launch your brand because you are afraid your customers will complain about the performance. They probably don't have an understanding about business reputation especially here in Australia where if somebody gives you a negative feedback, you're done. Pricing is not consistent of what we have entered from the back end, errors in searching despite data inputs already in the system, confusing data showing in the front end. These are grey areas and if you own a business with a system performance like this, you will loose your confidence in launching it. Something you can't be proud of.

Vendor Response

by Techno Heaven Consultancy on February 27, 2018

Client confirmation "Thanks for your Support. I'd be happy to confirm that these functionalities are already working. We may need to improve the design for the autoreplies ensuring logo is present in the closing part with contact numbers on it. Broken links are still present on the FAQ's with regards to credit and cash difference. Images still take a little bit of time but all other functionalities are good. Thank you. Regards, Sam|" we already send email to feedback team on same so they work on same this client is also best example for all travel like they just think if we buy website then we hit please dont assume like this otherwise same story hapend check my other review and see how all Big DMC and Tour opeator use us and take advantage of system in smart way . small tour operator become big player in market i dont want to say anything s to him . people are smart and they know what to do so all buyer see all review and take action

Wonderful Experience to Go Live in 1 month

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We were in search of Technology to build our Dream Product.
As everyone knows that Travel Market is so much huge and survival is not possible by working offline.
So we approached many IT Technologies who were selling online products and we found many but the product which Technoheaven has is best.
It is just unbeatable if you want to grow high. Technoheaven has developed in just 1 month and helped us to feed our direct contracts of hotel and gave us perfect Training in terms of creating Tours/Activities/Transfers and many more in terms of getting Live Successfully.
They provided us Dedicated Business Analyst support system who trained us and my team to Use the system.
System is really very smart and it has all Business Intelligence modules to get a strong Motivation to beat this market

Fantastic App Designed by Techno Heaven.

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user-friendly & simple handy.
Cool & Quite Innovative.
Best App for Travel Domain.
It is Unbeatable in the commercial market.
And yes it is ¿Highly Recommended¿.
Lot many things more to know about this.

Overall: My business is on its triumph boom due to this outstanding Mobile App.
I just loved it and very happy with the team Techno Heaven.
They are the best app creator, Very innovative, full-fledged design and its exceptional performance, giving me the opportunity to write about them.

NICE SUPPORT,HAPPY WITH THE SERVICE

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They are an awesome team to work with,
It's an absolute joy to collaborate with people having exceptional, creative and technical abilities,
who will always go the extra mile to get We found on working with your esteemed company,

Cons: We are happy with the performance of the software , We feel very happy the team also ,we never feel any least factor in this software

Best Software Provider

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User Friendly

Overall: i have seen this company online and ask them to make a software for my company, they were really helpful to me and the final product which we are using currently is awesome.
i would like to recommend this company to everyone. They are quick, reliable and very professional.

Excellent Software

Aug 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Layout and design of our website

Cons: None

Overall: We have worked closely with this company for our website - layout and designs are of utmost satisfaction. They work like professionals and quiet innovative. Their team is available 24/7 and we faced no hiccups in working with them. Its highly recommended company.

Recommendations to other buyers: -

Latest technology - User frendly, Perfection

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are tour operator from Finland. We have booking system made in Finland what is very reliable, but it was not enough we simply want the more.
We had been searching something more, something with edge and latest technology.
Technoheaven Consultancy is the company what we chose after quality research.
We had made the choice and get involved with this company.
We are very happy to say with confidence regarding Technoheaven Consultancy that they have competence, reliability, professionalism and greatest product on the market. At the end they simply deliver.
There software solution is state of art, you will see after you get chance to pick inside of there back office. And the story does not end there, you have custom made front office. You don't need to rely of semi solution Wordpress, Jomla or other web templates and to combine. You will have latest crick of technology.
We are happy to use you software solution for many many years coming.

As a merchant in regards for speed in delivering service to the customers scanning takes time

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Advance booking can be checked and merchant has the options to stop or open a specific shows for booking.

Cons: Merchant is unable to tag the bookings manually if the vouchers scanning takes time. The back office also do not give the vouchers QR code that enable ease if customers do not have the vouchers.

Overall: Monitoring of booking

Good relation

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Good customer relationship mgmt

Cons: NA

Overall: Above & beyond regular service
Description: Liked the way they efficiently treat their clients. Be it maintenance, be it training, be it support ¿ they are prompt by all means.
Pros: Good customer relationship mgmt

Recommendations to other buyers: NA

Modern system with modern approach

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I¿ve come across many systems which gets lost in non-useful details & features. Getting a system which perfectly matches with your requirements ¿ is really difficult.
However, with technoheaven, it¿s not impossible anymore. We got a system which is best suited for our business needs. We didn¿t want huge chunk of data, but useful database which is essential. And we were offered a solution which met our expectations to the optimum

New era in travel industry

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I would recommend it for travel industry. New tools and new technology to manage the bookings for customers and suppliers..

Great experience from Rayna group

Feb 01, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments:
Expertise with experience counts
Description: As their focus orientation is Travel only, they have got specialized expertise in the same and hence we approached them for a solution, they came up with such solutions which were not even thought of by us. Very innovative and beneficial.
Pros: emphasis on travel domain gives the expert services

Efficacy is the keywords

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Description: Amazing experience..!! In today's era, where money making is the foremost motive of businesses, for technoheaven, efficacy is the keyword. They simply follow being efficient & rest of the things get done without efforts.
Pros: No feeling of disappointment, very satisfied with the range of services

Technology as its best

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customization done at low cost.

Cons: No as such

Overall: It¿s really amazing when you have just an idea and someone transform exactly the same into reality. We were looking for an efficient travel agency software & we got it exclusively customized for us. Thank you Technoheaven.

All solution under one roof

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Best Cost saving experience as all services got as a combo package.

Overall: We are looking for perfect b2c & b2b solutions also with mobile application and we did not have to go for no of vendors to get these done. We simply got techno heaven.

Great post-sales support

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great client support

Cons: Nothing

Overall: Techno Heaven is not limited to selling their services but also extended their support post sales. They provided a well-designed training program to our employees in order to understand the portal in a better way.

All services in 1 door step

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: The services are so good
Good supprt to us
Whenever i book a package with your team,our client really appreciate and gave us the refernces because if your services and coordination
Excellent staff
Excellent services
Thanks for your support

Value for money..!!

Jan 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: User Friendly

Cons: Gets slow sometimes

Overall: We are extremely satisfied with the services & truly found it value for money. Absolutely user friendly UI & hasslefree. Strongly recommended. Cheerss..!!

Recommendations to other buyers: No as such. Keep doing the great work..!!

Ease of Use

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very innovative

Cons: Nothing

Overall: Description: One word describes everything ' that¿s ease of use. I would like to rate them

maximum stars for their excellency in the work. As a management, we are very much happy

with their final output.

Buying services is not a big deal, but quick Support matters the most..!!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The support team is extremely efficient & quick responding. We had many flaws in our existing system. Then on approaching Techno Heaven, they re-built it & it started working astonishingly well. Thanks guys..!!

NEW PRODUCT FOR BETTER MANAGEMENT

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: i have seen this company online and ask them to make a software for my company, they were really helpful to me and the final product which we are using currently is awesome.

Best service and suport

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Good support. b2b service very good in lucknow, best rate and best service, best suport, i like and work with Customer support b2b partner.

Excellent work with mr dheeraj

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: customer support representative was nice person, very professional, polite, taking proper followup and very supporting and helpful for dubai..

One Soft Solution

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Reuse the working time and maximize the Output , Its time and money efficient ,Improve the result and lesser the working time

Excellent service.........

Feb 01, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support

Comments: The product is excellent, usage is quite simple.

Thanks to customer support representative for his support at all times.

Best in class

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Comments: Best service provider in industry.

Specially for Dubai and Thailand sector.

Rates are also good with other vendor.

Helps to keep you well organized hotel contracting.

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: System adapts latest challenges.

Cons: Portal is very user friendly.

Overall: The portal is indeed self explanatory. Everything is understandable due to friendly hotel contracting user interface. We got no time in adapting. I have 300 different types of hotel contracting& this system supports all of them.

Recommendations to other buyers: No

Software Review

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Everything is perfect in this software no bugs. I will refer this to my friends who are looking something like this.

State of the Art Technology

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy documentation and XML integration provide great advantage over other competitors and gives THC an edge.

Hello

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: good experience , good coordination from your side.good Hospitality, good rates .Both Services are good.