--- title: "TicketWindow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketWindow Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/137657/ticketwindow/" page_type: "product" language: "en" --- # TicketWindow Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TicketWindow ## What is TicketWindow? Ticketwindow Inc offers peace of mind that exceeds client expectations. Offering a robust online ticketing platform tailored to the live event experience Ticketwindow enables event organizers to increase their bottom line, and better serve their customers. Secure transactions, management tools and growth innovations that fundamentally change how tickets get sold. Affordable, feature-rich technology, with full service when you need it. ## What is TicketWindow used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Event Check In](https://www.capterra.com/event-check-in-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.5 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketWindow?[Manage this product listing](https://www.g2.com/products/ticketwindow/claim_requests/new?auto=true) ## TicketWindow Overview Updated August 2026 AI summary TicketWindow offers small businesses a cloud-based platform for managing ticketing, event bookings, and attendee check-in. It supports core functions like ticket reservations, barcode scanning, seating maps, and reporting, while also enabling email marketing, promotions, and website management. Optional features include API access, customizable branding, employee management, and both online and onsite ticketing capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketWindow 4.6 (7) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $0.5 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.8 (20) Value For Money 4.5 (6) Value For Money 4.9 (18) Customer Service 4.9 (7) Customer Service 4.9 (19) ## TicketWindow alternatives [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (46)](https://www.capterra.com/p/114659/AudienceView-Professional/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [evenito](https://www.capterra.com/p/176183/evenito/) [4.5 (20)](https://www.capterra.com/p/176183/evenito/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176183/evenito/) [Eventzilla](https://www.capterra.com/p/117828/Eventzilla/) [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/117828/Eventzilla/) ## FAQs about TicketWindow Overview ### What company size and specific industries is TicketWindow built for? TicketWindow is designed for promoters and venues in the US and Canada, including performing arts centers and organizations running concerts, outdoor festivals, air shows, sporting events, and dance recitals. The target audience appears to be event-based businesses of varying sizes that need ticketing support for live entertainment and sports. Features and Usability ### What are the key features of TicketWindow? TicketWindow offers event ticketing and event scheduling, with online ticketing, mobile ticketing, onsite ticketing, and kiosk ticketing. It also includes reserved seating, seating maps, barcode/ticket scanning, print-at-home tickets, payment processing, and real-time reporting. Additional features cover customer data management, email marketing, promotions management, and third-party integrations. Getting Started and Support ### What training and onboarding options does TicketWindow offer? TicketWindow provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of key tasks and features. Getting Started and Support ### What customer support options does TicketWindow offer? TicketWindow provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or contact support directly. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed from user sentiment. ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) TicketWindow supports **Event Ticketing**, but it does not include **Online Registration**. Instead, it offers other important ticketing capabilities, including **Ticket Reservations** (**59%**) and **Event Scheduling** (**52%**). These features help businesses manage seat holds, organize event timing, and handle ticket sales more efficiently, providing teams with better control over event operations and attendee planning. Event Ticketing 4.8 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Manage tickets for specific events Ticket Reservations 4.8 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Event Scheduling 5.0 (2) 200.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Electronic Payments 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Credit Card Processing 5.0 (3) 166.67% of 3 reviewers that rated this feature as important or highly important Accept and process credit card transactions Event Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings TicketWindow 37 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.5 (6) Free Version Pro Plan $0.50 Per Feature, Elite Plan $0.25 Per Feature, Value for money 4.5 (6) 4.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(5) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BI Bob I. Eventes Coordinator Entertainment ### "Grand Bend Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2023 Excellent Timely communication Feedback on promotion Pros Online ticket sales ability to track sales through a portal sales and marketing: graphic development, website and press releases Cons We have not experienced issues of concern, very easy to work with Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Justin H. President Non-Profit Organization Management ### "Helpful and kind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2023 They were very attentive and helpful to my cause. Pros TW took a special interest in my charity event and helped support us by marketing for us and helping us land a venue, all custom tasks not usually listed in their features. Cons I haven't come across a specific Con related to my request as of yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Marco M. Owner Events Services ### "Another successful Ticketwindow experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Clean. Simple Pros From concept, setup, to ticket buyers experiences, our recent event recently completed and sales closed seamlessly. With access to reporting and response times from the Ticketwindow team very efficient, our teams could gather metrics from purchase metrics to anticipate next steps for our event promotions Cons Liked least: to independently adjust text/copy, with frequency, to align with marketing promo changes as event timeline neared (we did not request this support from TicketWindow) Reasons for choosing TicketWindow Customer service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Mary W. Volunteer Entertainment ### "Ticketwindow" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 24, 2023 Pros There is a lot of data available in the reporting. Cons Unresolved problems with bounced ticket confirmation emails. There are no manuals. Setting up subscriptions is a nightmare. Difficult to find various functions in the menu because there are no manuals Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 1, 2023 Thank you for your feedback Mary and we acknowledge your concerns. You can reach out to your venue manager to get access to various manuals in the future. AT Aiden T. Office Manager Entertainment ### "Ticketwindow does it all!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2023 Overall very happy using Ticketwindow. Pros Ticketwindow has everything all in one place! You can market your event, sell tickets to it, you can also sell memberships and receive donations to your organization. It also has great reporting options. Cons Video tutorials on how to use the different features might be nice. (Honestly I couldn't think of anything negative so I'm really reaching here!) Switched from [Theatre Manager](https://www.capterra.com/p/30690/Theatre-Manager/) Better customer service, reporting capabilities, local owners, better price Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 1, 2023 Thank you Aiden for that wonderful review. We are happy to hear your feedback. Also, good news! We are working on some new training manuals that will include some demos as well. We look forward to introducing you to them. JC Jon C. Marketing & Box Office Coordinator Performing Arts ### "Solid Platform, Excellent Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2023 Not a perfect system but does what we need it to. \[sensitive content hidden\] and team are always available to help and get things figured out when we need something. Pros Ticket Window has all of the features we need to operate our business which has unique needs. So lots of ability to do a selection of things. Cons Video integration is lacking on the site without embedding YouTube videos and using XML to bring events forward but it is working overall. Alternatives considered [SimpleTix](https://www.capterra.com/p/86948/SimpleTix/) [Tixr](https://www.capterra.com/p/250289/Tixr-Creators/) [TicketSpice](https://www.capterra.com/p/146463/TicketSpice/) Reasons for choosing TicketWindow Ticket Window has all of the features we need and all other products were missing at least 1 deal breaker feature (memberships, will call tickets, etc.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 1, 2023 Thank you Jon for leaving this feedback. Knowing you are content with our service is good news. We are alway improving the client experience and will take note of your comments. CA Carrie Anne S. Owner/ CEO Broadcast Media ### "Powerhouse Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2023 Wonderful Pros The customer service and the promotion is very appreciated Cons Nothing I'm happy with the service. Thank you Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Local, customer service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 1, 2023 Thank you Carrie-Anne for your comments, knowing you are happy with our service is great news. [View all Reviews](https://www.capterra.com/p/137657/ticketwindow/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.