# TicketWindow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TicketWindow Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/137657/ticketwindow

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# 

 TicketWindow Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TicketWindow

## What is TicketWindow?

Ticketwindow Inc offers peace of mind that exceeds client expectations. Offering a robust online ticketing platform tailored to the live event experience Ticketwindow enables event organizers to increase their bottom line, and better serve their customers. Secure transactions, management tools and growth innovations that fundamentally change how tickets get sold. Affordable, feature-rich technology, with full service when you need it.

## What is TicketWindow used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.5

Per User, Per Month

Free trial  
not available

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Do you work for TicketWindow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ticketwindow.ca/&name=TicketWindow)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketWindow

4.6 (7)

VS.

[4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/)

Starting Price

$0.5

Per Feature

Starting Price

$1.5

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

4.3 (392)

Value For Money

4.5 (6)

Value For Money

4.5 (265)

Customer Service

4.9 (7)

Customer Service

4.2 (295)

## TicketWindow alternatives

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (20)](https://www.capterra.com/p/159474/TicketSauce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (44)](https://www.capterra.com/p/114659/AudienceView-Professional/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Payments

5.0 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Event Ticketing

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Manage tickets for specific events

Ticket Reservations

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Credit Card Processing

5.0 (3)

166.67% of 3 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Event Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Mobile Access

4.3 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

TicketWindow 37 features

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Scan barcodes to ensure accurate pricing and label tracking

Accept and process credit card transactions

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Obtain tickets via Kiosk upon arrival at event

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (7)

4.6

Based on 7 reviews

## Pricing

Value for money

4.5 (6)

Free Version

Pro Plan

$0.50

Per Feature,

Elite Plan

$0.25

Per Feature,

Value for money

4.5 (6)

4.5

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (7)

4.9

Based on 7 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

5(5)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BI

Bob I.

Eventes Coordinator

Entertainment

### "Grand Bend Place"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2023

Excellent Timely communication Feedback on promotion

Pros

Online ticket sales ability to track sales through a portal sales and marketing: graphic development, website and press releases

Cons

We have not experienced issues of concern, very easy to work with

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Justin H.

President

Non-Profit Organization Management

### "Helpful and kind"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2023

They were very attentive and helpful to my cause.

Pros

TW took a special interest in my charity event and helped support us by marketing for us and helping us land a venue, all custom tasks not usually listed in their features.

Cons

I haven't come across a specific Con related to my request as of yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Marco M.

Owner

Events Services

### "Another successful Ticketwindow experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Clean. Simple

Pros

From concept, setup, to ticket buyers experiences, our recent event recently completed and sales closed seamlessly. With access to reporting and response times from the Ticketwindow team very efficient, our teams could gather metrics from purchase metrics to anticipate next steps for our event promotions

Cons

Liked least: to independently adjust text/copy, with frequency, to align with marketing promo changes as event timeline neared (we did not request this support from TicketWindow)

Reasons for choosing TicketWindow

Customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mary W.

Volunteer

Entertainment

### "Ticketwindow"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 24, 2023

Pros

There is a lot of data available in the reporting.

Cons

Unresolved problems with bounced ticket confirmation emails. There are no manuals. Setting up subscriptions is a nightmare. Difficult to find various functions in the menu because there are no manuals

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2023

Thank you for your feedback Mary and we acknowledge your concerns. You can reach out to your venue manager to get access to various manuals in the future.

AT

Aiden T.

Office Manager

Entertainment

### "Ticketwindow does it all!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

Overall very happy using Ticketwindow.

Pros

Ticketwindow has everything all in one place! You can market your event, sell tickets to it, you can also sell memberships and receive donations to your organization. It also has great reporting options.

Cons

Video tutorials on how to use the different features might be nice. (Honestly I couldn't think of anything negative so I'm really reaching here!)

Switched from

[Theatre Manager](https://www.capterra.com/p/30690/Theatre-Manager/)

Better customer service, reporting capabilities, local owners, better price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2023

Thank you Aiden for that wonderful review. We are happy to hear your feedback. Also, good news! We are working on some new training manuals that will include some demos as well. We look forward to introducing you to them.

JC

Jon C.

Marketing & Box Office Coordinator

Performing Arts

### "Solid Platform, Excellent Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 13, 2023

Not a perfect system but does what we need it to. \[sensitive content hidden\] and team are always available to help and get things figured out when we need something.

Pros

Ticket Window has all of the features we need to operate our business which has unique needs. So lots of ability to do a selection of things.

Cons

Video integration is lacking on the site without embedding YouTube videos and using XML to bring events forward but it is working overall.

Alternatives considered

[SimpleTix](https://www.capterra.com/p/86948/SimpleTix/)

[Tixr](https://www.capterra.com/p/250289/Tixr-Creators/)

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)

Reasons for choosing TicketWindow

Ticket Window has all of the features we need and all other products were missing at least 1 deal breaker feature (memberships, will call tickets, etc.)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2023

Thank you Jon for leaving this feedback. Knowing you are content with our service is good news. We are alway improving the client experience and will take note of your comments.

CA

Carrie Anne S.

Owner/ CEO

Broadcast Media

### "Powerhouse Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2023

Wonderful

Pros

The customer service and the promotion is very appreciated

Cons

Nothing I'm happy with the service. Thank you

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Local, customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2023

Thank you Carrie-Anne for your comments, knowing you are happy with our service is great news.

[View all Reviews](https://www.capterra.com/p/137657/ticketwindow/reviews/)

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