Who Uses This Software?

provide a value for money product worldwide


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    Pricing details depends on what features you want
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Spark TG
  • www.sparktg.com
  • United States

About IVR

SparkTG is a leading global provider of next-generation business collaboration and telephony communications solutions.


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IVR Features

Vendor has not completed this information.


IVR Reviews Recently Reviewed!


EXPERT AND PROFESSIONAL LOOK TO BUSINESS

Mar 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: By using IVR software, it saves a lot of my time and money. This software has got the potential of utilizing less time. It does not take lunch breaks so that I can use it 24 hours a day. I can use this software to give my home-based business to an expert and professional look by the addition of different menu options. It reduces human errors like it does not transfer my call to any wrong department

Cons: I can feel that this IVR software can easily be used in the wrong ways for some illegal purposes. It also has some values that are too long and difficult to understand. Some of the messages contain a lot of information that is not necessary to remember, or they also include irrelevant content. I feel that the voice prompts are demanding to understand as the voice talent does not allow the word correctly or clearly.

Overall: I feel that the IVR software is best to use as it is available for me every time I can also intentionally use it formality par department that result in separating the voice mailboxes. This software makes me feel as someone attends to their multiple needs. It is cost-effective and easy to use, and you can easily overcome the cons of IVR software in the business. I have tried this software, and this is the best to reduce human errors.