# DonorPoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DonorPoint Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/137673/Marketplace

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# 

 DonorPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DonorPoint

## What is DonorPoint?

Our software makes it easy for nonprofit organizations to raise more money online. The platform empowers staff to create beautiful landing pages that integrate seamlessly with the organizations website. Analytics reveal trends and action items to help the organization nurture its relationships. Our ability to integrate with almost any database (yes, including Raisers Edge) means organizations can leverage their current investments and still utilize modern fundraising technology.

## What is DonorPoint used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

$500

One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DonorPoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gobigriver.com&name=DonorPoint)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DonorPoint

4.2 (20)

VS.

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$500

One Time

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (20)

Ease Of Use

4.3 (871)

Value For Money

5.0 (1)

Value For Money

4.5 (774)

Customer Service

4.2 (20)

Customer Service

4.8 (751)

## DonorPoint alternatives

Highest Rated

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (179)](https://www.capterra.com/p/154495/Donately/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (13)](https://www.capterra.com/p/124019/Engaging-Networks/reviews/)

Starting price

$17100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/137673/Marketplace/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Committee Management

Manage a group of members established for coordinating plans, programs, or other initiatives

Contribution Tracking

View donor contribution history, track how much money have been raised over time and measure progress

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

DonorPoint 16 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage a group of members established for coordinating plans, programs, or other initiatives

View donor contribution history, track how much money have been raised over time and measure progress

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Pre-designed layouts that can be customized to match preferences and requirements

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Monitor application statuses, proposals and award funds

Database of members to track personal information of individuals and families

Ability to make a donation from a mobile device/app

Accept, record, and reconcile financial transactions

Manage and track recurring gifts

Manage volunteer information and direct volunteer resources

Get Advice

We can help you find the software with the features you need.

Features

3.9 (20)

3.9

Based on 20 reviews

## Pricing

Value for money

5.0 (1)

Basic

$500.00

One Time

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

4.2 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (20)

4.2

Based on 20 reviews

## User reviews

Overall rating

4.2

Based on 20 reviews

Filter by rating

5(6)

4(8)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

BP

Brian P.

Insurance Salesmen

Insurance

### "Best Lead Generation Ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2022

I absolutely love it. My business wouldn't be anywhere near of what it is now without this lead generation software. This software essentially made me change my life around and give me more financial freedom than ever before. I will never stop using it.

Pros

I love the quality of the insurance lead as well as the price being extremely competitive in the market.

Cons

I don't like the small offering of filtering they use. There are only 3 different lead generators I can buy form and I wish there were more. However, those 3 alone have brought me great success with just those.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Sam T.

Hospital & Health Care

### "Manager and management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.5

3.5

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 5, 2015

Pros

Service and price. It offers high tech, quality and competitive edge.

Cons

In this industry Marketplace is good. No downdrafts yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Jia Z.

### "market place review"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 4, 2015

Pros

They provide very useful info that you can use to analyze and help decision making.

Cons

From my point of view, there's really none. But if the info can be more then it would be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Marion D.

Hospital & Health Care

### "Really Good Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 4, 2015

Pros

Easy, safe, modern, fast and intelligent solution for all situations.

Cons

There is nothing I like least about marketplace.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kerri B.

Hospital & Health Care

### "Kerri's Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.5

2.5

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 4, 2015

Pros

The ease of use and navigation. Simple for the average person to work with while remaining highly efficient and functional.

Cons

Can be too simplistic at times. Does not offer highly specific options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

XR

Xiuling R.

Hospital & Health Care

### "Excellent Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2015

Pros

Service and excellence. Their customer service is the best!

Cons

The cost is a bit excessive, but well worth the money. I highly recommend!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Stuart M.

Non-Profit Organization Management

### "My Marketplace"

3.5

Overall Rating

3.5

3.5

Ease of Use

3.5

3.5

Features

3.5

3.5

Customer Service

3.5

3.5

Likelihood to Recommend

6/10

March 4, 2015

Pros

Proven results, ease of use, dependable service and affordable.

Cons

I like everything. I can't think of anything I would want to complain about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Joe G.

Environmental Services

### "MARKET IN TOW"

2.5

Overall Rating

2.5

2.5

Ease of Use

2.0

2.0

Features

1.5

1.5

Customer Service

2.5

2.5

Likelihood to Recommend

4/10

March 4, 2015

Pros

Not much really because they are not very reliable, so I'm not willing to recommend this product to others.

Cons

Exactly the same thing as I stated in the prior question. I am not willing to recommend this product to others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

James M.

Civic & Social Organization

### "Marketplace review"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.5

4.5

Likelihood to Recommend

5/10

March 4, 2015

Pros

I like the ease of use of the product, and the vendor helps when needed.

Cons

I have no issues with the product or the vendor that I deal with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

John J.

### "Marketplace"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.5

3.5

Features

3.5

3.5

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 27, 2015

Pros

Customer service and on time performance when needed.

Cons

Cost is restrictive for a small growing enterprise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

Robert J.

Non-Profit Organization Management

### "RJ Reviewed"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2015

Pros

Ease of use and superior customer service as well as the technical department, which does very well in solving technical problems.

Cons

Sometimes when you call customer service there is a waiting period that is longer than I normally accept.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TA

Triwit A.

Higher Education

### "Marketplace from American Public Media"

3.5

Overall Rating

3.5

3.5

Ease of Use

4.0

4.0

Features

4.5

4.5

Customer Service

2.5

2.5

Likelihood to Recommend

9/10

February 27, 2015

Pros

Marketplace pools together thousands of mutual funds from Vanguard, Fidelity, Janus etc. Many funds are provided without sales or transaction fees. Also, easy-to-read statement that summarizes the holdings.

Cons

It is very hard to call in when you need help. Also, the emails are never replied.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Cathy S.

Hospital & Health Care

### "A Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 27, 2015

Pros

It works very well whenever we need to use it. It's very simple to get started with, and you'd have to be an absolute idiot not to be able to use it easily just from the start. Seriously, it's very very simple to use.

Cons

Nothing, really, that I can think of, as it has always done whatever we needed it to. Maybe it needs to be updated occasionally, as all products do, but that would be about all I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PH

Paul H.

### "Marketplace - a business tool"

3.5

Overall Rating

3.5

3.5

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.5

3.5

Likelihood to Recommend

6/10

February 27, 2015

Pros

Ease of use and very simple to learn. It is a most useful tool for my business.

Cons

It is expensive and not as flexible as one might like it to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Michael H.

Civic & Social Organization

### "Emiles Marketplace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.5

4.5

Likelihood to Recommend

9/10

February 27, 2015

Pros

Ease of use in using the software, and the customer support.

Cons

Updates are sometimes slow in downloading, customer support has long wait times on occassion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Emily L.

Primary/Secondary Education

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2015

Pros

Streamlined look and feel with little text to read.

Cons

I've had no difficulties in using the product yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Trish D.

### "MARKETPLACE REVIEW"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

4.5

4.5

Likelihood to Recommend

8/10

February 25, 2015

Pros

It is easy to use and navigate. It is easily adaptable and increases efficiency.

Cons

There is nothing to dislike. I have no issues thus far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kaid C.

Non-Profit Organization Management

### "My Feedback"

3.5

Overall Rating

3.5

3.5

Ease of Use

4.5

4.5

Features

3.5

3.5

Customer Service

2.5

2.5

Likelihood to Recommend

7/10

February 25, 2015

Pros

Ease of ordering; preferred pricing; auto downloading of invoices; payment processing

Cons

Too cumbersome at times; info out of date; approval hierarchy out of date

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Geoffrey B.

Civic & Social Organization

### "Marketplace review"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2015

Pros

The name and the pictures on the start up page. The words look nice, too.

Cons

Some of the parts do not work all that well. Also, there are some parts that I can neither like nor dislike.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Saurabh V.

Civic & Social Organization

### "Lake Forest Consulting"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.5

3.5

Features

3.5

3.5

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2015

Pros

Transparency. This product and vendor connection as well as just having a platform that is transparent.

Cons

This product sometime seems heavy and bulky. We need to be able to quickly move through it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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