Big River Online

Marketplace

4 / 5 19 reviews

Who Uses This Software?

We work with nonprofit organizations of all shapes and sizes from world renowned art museums and zoos to small start-up nonprofits. We consult with each client to identify their needs and offer them the right product at the right price.


Average Ratings

19 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Big River Online
  • www.gobigriver.com
  • Founded 2011
  • United States

About Marketplace

Our software makes it easy for nonprofit organizations to raise more money online. The platform empowers staff to create beautiful landing pages that integrate seamlessly with the organizations website. Analytics reveal trends and action items to help the organization nurture its relationships. Our ability to integrate with almost any database (yes, including Raisers Edge) means organizations can leverage their current investments and still utilize modern fundraising technology.


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Marketplace Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Vendor has not completed this information.


Marketplace Reviews

Manager and management

Mar 05, 2015
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Service and price. It offers high tech, quality and competitive edge.

Cons: In this industry Marketplace is good. No downdrafts yet.

Recommendations to other buyers: Review with experts. Make all users comfortable and eager to install.

Marketplace review

Mar 04, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the ease of use of the product, and the vendor helps when needed.

Cons: I have no issues with the product or the vendor that I deal with.

Recommendations to other buyers: They should compare it to similar products and form their own opinion about its value.

My Marketplace

Mar 04, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Proven results, ease of use, dependable service and affordable.

Cons: I like everything. I can't think of anything I would want to complain about.

Recommendations to other buyers: Give it a little bit of time before you make a decision against it.

MARKET IN TOW

Mar 04, 2015
3/5
Overall
2 / 5
Ease of Use
1.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: Not much really because they are not very reliable, so I'm not willing to recommend this product to others.

Cons: Exactly the same thing as I stated in the prior question. I am not willing to recommend this product to others.

Recommendations to other buyers: It is very spotty. Make sure you have the latest updates available for you to use.

Really Good Tool

Mar 04, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy, safe, modern, fast and intelligent solution for all situations.

Cons: There is nothing I like least about marketplace.

Recommendations to other buyers: Easy to use, starts in a few minutes, good design and easy to install.

market place review

Mar 04, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: They provide very useful info that you can use to analyze and help decision making.

Cons: From my point of view, there's really none. But if the info can be more then it would be great.

Recommendations to other buyers: Provide real-time analysis and monitoring. The platform should have related info listed side by side.

Excellent Service

Mar 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Service and excellence. Their customer service is the best!

Cons: The cost is a bit excessive, but well worth the money. I highly recommend!

Recommendations to other buyers: You have to try this service. It is a high value service and very dependable.

Kerri's Review

Mar 04, 2015
3/5
Overall
4 / 5
Ease of Use
2.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of use and navigation. Simple for the average person to work with while remaining highly efficient and functional.

Cons: Can be too simplistic at times. Does not offer highly specific options.

Recommendations to other buyers: Great for startup e-commerce vendors. Offers a large variety of features so it's important to know what you need and are looking for.

Marketplace - a business tool

Feb 27, 2015
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use and very simple to learn. It is a most useful tool for my business.

Cons: It is expensive and not as flexible as one might like it to be.

Recommendations to other buyers: Check whether alternative software is a better fit for your precise business needs.

Marketplace from American Public Media

Feb 27, 2015
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Marketplace pools together thousands of mutual funds from Vanguard, Fidelity, Janus etc. Many funds are provided without sales or transaction fees. Also, easy-to-read statement that summarizes the holdings.

Cons: It is very hard to call in when you need help. Also, the emails are never replied.

Recommendations to other buyers: Compare across many different software. Talk to people about pros and cons of each.

Marketplace

Feb 27, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Customer service and on time performance when needed.

Cons: Cost is restrictive for a small growing enterprise.

Recommendations to other buyers: Need to ask specific questions about its performance.

A Great Product

Feb 27, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It works very well whenever we need to use it. It's very simple to get started with, and you'd have to be an absolute idiot not to be able to use it easily just from the start. Seriously, it's very very simple to use.

Cons: Nothing, really, that I can think of, as it has always done whatever we needed it to. Maybe it needs to be updated occasionally, as all products do, but that would be about all I can think of.

Recommendations to other buyers: I do not have any recommendations for others evaluating software, unfortunately. Seriously, I can't think of anything off the top of my head so I really can't be of much use here.

Emiles Marketplace

Feb 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use in using the software, and the customer support.

Cons: Updates are sometimes slow in downloading, customer support has long wait times on occassion.

Recommendations to other buyers: Just be honest in your reviews, as this can only help the product updates.

RJ Reviewed

Feb 27, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and superior customer service as well as the technical department, which does very well in solving technical problems.

Cons: Sometimes when you call customer service there is a waiting period that is longer than I normally accept.

Recommendations to other buyers: Be sure and run the whole system to make certain that it works well for you.

Marketplace review

Feb 25, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The name and the pictures on the start up page. The words look nice, too.

Cons: Some of the parts do not work all that well. Also, there are some parts that I can neither like nor dislike.

Recommendations to other buyers: Just keep an open mind. If there is something that does not make sense at first, just wait a while or go get some coffee.

MARKETPLACE REVIEW

Feb 25, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and navigate. It is easily adaptable and increases efficiency.

Cons: There is nothing to dislike. I have no issues thus far.

Recommendations to other buyers: I would tell them to thoroughly evaluate and look over all of the features.

Easy to Use

Feb 25, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Streamlined look and feel with little text to read.

Cons: I've had no difficulties in using the product yet.

Recommendations to other buyers: I recommend using the product for at least a year.

My Feedback

Feb 25, 2015
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of ordering; preferred pricing; auto downloading of invoices; payment processing

Cons: Too cumbersome at times; info out of date; approval hierarchy out of date

Recommendations to other buyers: Looking at the big picture when weighing in pros and cons; operational feasibility.

Lake Forest Consulting

Feb 25, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Transparency. This product and vendor connection as well as just having a platform that is transparent.

Cons: This product sometime seems heavy and bulky. We need to be able to quickly move through it.

Recommendations to other buyers: Just keep on adding the new features to the product and provide transparency.