LawnStarter

LawnStarter Pro

3 / 5 9 reviews


Average Ratings

9 Reviews
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

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About LawnStarter Pro

Schedule management, auto-pilot billing, and iPhone/Android apps for both your crews and customers. Free software for the modern LCO.


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LawnStarter Pro Features

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LawnStarter Pro Reviews Recently Reviewed!

I think it's a scam as soon as I told him I essentially giving the guy my bank info he hung up

Aug 29, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: It is horribly a scam don't use it they have no customer service all my customers pay me with a Check like any normal company would but they insisted on getting a bank account number

Looks like a great product with poor Customer Support/Customer Service

Aug 23, 2017
1/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. The software was quick and easy to get a quote for my landscaping and schedule.
2. Nice mobile app and great idea.

Cons: 1. The software doesn't actually reflect the areas that they service.
2. Customer Support is scripted auto emails and no one seems to know what areas they service.
3. A salesperson reached out to me after I got a risk free quote. They were excited to get me setup and let me know that people in my neighborhood are using their service.
4. I received an email after signing up that they were cancelling on me with no reason and then received an email that they could service my area, and then another letting me know that it couldn't be serviced even thought it is stated on their website.

Overall: A whole ton of frustration.

Horrible Experience

Jul 28, 2017
1/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The concept for this company is wonderful. An app that lets you schedule a lawn service to come and do your yard and all through a credit card.

Cons: Horrible customer service and unreliable crews working for the company. First crew cancelled with no warning. Contacted customer service to find out what happened and never heard from them until I was able to track down a phone number. Second crew damaged property. Customer service again contacted with no response. Crew never completely fixed the damage. Last mow I was charged, but crew never showed up. AGAIN, no response from customer service.

Overall: None

Horrible experience!

May 27, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I confirmed they were coming 3 times and then at the very last second they informed me they weren't coming because they forgot to ask for my credit card. So instead of asking me for the card they just canceled the appt. This is a company that is disorganized and not trustworthy. Avoid at all costs!

App and website

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great business tool, the calendar let's us be able to see what customers we have for that week. So we can fit in our regular customers. With the service we have doubled our income . This is our first year love them

Solid for my business

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It allows for charging credit cards and scheduling which is what I was looking. Also has some other useful features, like the app

Love it! Everything I need AND more!

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The billing, route optimization, and app are all fantastic!

Great Software

Jan 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software. I first used it to receive sub work from them. It was easy to I use it for scheduling my own customers. And it¿s free!

Easy to use software

Nov 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really enjoyed using the package to manage our company. Frankly considering it was free I didn't have high expectations, but they seriously have the best product I have used. I didn't use the apps so I can't comment on that but the website stuff was great.