Who Uses This Software?

Mid-sized enterprises desiring to automate the balance sheet account reconciliation and financial close process without incurring substantial cost or undergoing a long implementation.


Average Ratings

69 Reviews
Value

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SkyStem
  • skystem.com
  • Founded 2009
  • United States

About ART

SkyStem delivers a powerful close and account reconciliation application called ART, for organizations seeking to streamline their financial processes. Our cloud-based solution eliminates up to 90% of manual activities in a company's accounting department while strengthening internal controls and corporate governance. ART's key benefits include reconciliation automation, automatic reporting, real-time updates, fast implementation and your own internal server environment with access anywhere.


ART Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

ART Reviews Recently Reviewed!


Easy to use, easy to make changes. This product has been very helpful to standardize our recon's.

Jun 20, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the tasks portion. Although we currently use it to track our journal entries, I see it as a great monthend check list.

We have two companies, one on each side of the country and we both use the tool for recon's. It is a great way for the east coast to see the recon's for the west coast without having to travel. Out internal and external auditors have all the recon's at their finger tips along with the sign off trail.

Cons: We need a way to have the preparer "take back" there recon after they submit but before it's reviewed. The instructions can be a little more detailed. We like to read and do ourselves. Helpful tips should be on the site.

Overall: paperless, Central location for all recon's. Although we don't use the tool in the capacity it can be used, we like how the top page gives us uniformity. We have saved time by giving our internal auditors log in's to retrieve what they want instead of the accounting team making copies or sending emails.

ART Rating

Feb 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, customer support, and reporting capabilities.

Cons: Within the individual recons, we cannot edit the date of an open item, so items begin aging when they are input, not when they occur. As a result, the aging of items is not truly accurate.

Overall: The ART software was a perfect solution to help automate our company's 400+ balance sheet general ledger reconciliations. The implementation was easy and completed in just one month! The customer support has been excellent; from implementation, training users, and ongoing maintenance, they have been responsive and helped every step of the way. ART is easy to use, has excellent reporting capabilities, and has customizable quality control features. We have been very satisfied with the product!

Recommendations to other buyers: The system is excellent for sharing reconciliations electronically among the department, as well as internal and external auditors.

A No-Brainer

Feb 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clarity and vision into the details of our accounts.

Cons: The UI can get confusing until you get familiar with the layout, but that's because of it's power.

Overall: SkyStem is a fantastic solution for bringing clarity to our close process. We now know our risk with each of our accounts. It never let's us down and gives us the needed credibility with our auditors. Thank goodness for Skystem. We'll be clients for life!

Recommendations to other buyers: Buy it before they realize it's true worth to us accountants and raise the price.

Great system, keeps everything handy and organized

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that if I want to look at prior periods for a specific account, all I have to do is change the date while in the account and there it is.

Cons: Slow to upload data at certain times of day. This is not too big of a problem though, I just upload in the mornings and it seems to go much faster.

Overall: Great product, all you need for recons in one package.

The system works very well for our needs

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ability to store reconciliations online. Eliminates need for paper storage and filing. Ease of uploading excel and other documents.

Cons: Uploading tasks could be less complicated. Previewing an attachment you uploaded without having to download it first would be a big plus.

SkyStem is a great product and extremely user friendly

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability of this web based software that will allow you to access your balance sheet reconciliations at work and at home at any time of the day. You also have the ability to store via pdf scans, all of your supporting documents

Cons: Sometimes the server slows down during certain periods of the month especially when everyone is trying to get the balance sheet reconciliations completed.

Overall: The ability to use the software at home and at work

ART review

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: ART is a great tool for accounts reconciliation. It really forces you to really look into the account to know what makes up the balance. It is easy to set up users in ART. Users have access right away after they have been set up.

It is easy to assign or reassign accounts to users and the changes take effect right away. No waiting period. Customer support is great. Staff are very accessible and quick in responding to whatever questions we have. It's a great tool for auditing purpose. Audit trail shows the work flow, who, when submits the recon and who when approves the recon so there's accountability. It's great that we can download the reports in excel so can sort or do pivot table or to see what have been done or have not been done.

I went from hating ART to seeing the definite value in it.

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: As a user I like how you can organize your accounts by who does the rec, what has been prepared and what still needs to be done, and it's easy to navigate. It also helps to find coding errors and accounts that have balances that otherwise you might miss.

Cons: At first it seemed very time consuming and it was very slow moving between pages. I have noticed a difference in that regard and it is much better. And, because I had so many accounts it seemed like I spent one whole day doing nothing but ART, but since I have learned to net some of my accounts together and I'm hoping this month will go very quickly.

ART System Review

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to attach matching balanced settlements in the system making it easy to research and compare totals.

Cons: Sometimes the staff would get hung up on where to attach a settlement. Once they got used to it they became comfortable with it.

Overall: I had the opportunity to use the ART Skystem system for a couple of years. It was a great system for us being accountable for all the settlements we were responsible for. It was also a great system for our Comptrollers department as well. The system training was top-notch. The customer service was also excellent. Response time would be same day on the occasions we needed assistance. I had the chance to meet Customer support representative and was very impressed with the knowledge she possesses! If you are considering this system I would highly recommend it...!

Recommendations to other buyers: Nancy was fantastic and Linda Adler who was at BMT at the time learned and knew the system very well. Excellent product..!

Overall I have enjoyed working with it, but there is a learning curve to understanding how it works

Jul 02, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ART requires individuals to be assigned accounts and then reminds them automatically of what needs to be done and when they are/were due. The system keeps clear delineation between periods so as not to confuse the situation.

Cons: ART has a number of what I would call "quirks". Some examples: 1.) On some screens, you can only look at one page (10 accounts) at a time, while others allow you to view up to 500 at a time. 2.) There are screens that list the accounts in numerically low to high, while others are in the order in which they were added or assigned . 3.) User Manuals do not cover everything. There needs to be a FAQ sheet for the odd situations.

Overall: ART is a great way to have a controlled system for subsidiary reconciliation.

Freat product for mid sized organisations

Jul 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It gibes a clear view on the accounts and changing details is easy. It gives a central storage location for easy access for the accounts

Cons: The software slows down drastically at the end of the month when the accounts are to be tallied and stuff and uploading important data will have to hold for a while too.

SkyStem has certainly saved us time and paper costs in preparing and reviewing our reconciliations.

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It cuts my time in half to review reconciliations vs when I manually reviewed. I like the fact that documents can be carried forward from month to month.

Cons: It is not set up to handle daily reconciliations. If the system is upgraded for daily events it will make our banking lives much easier.

Overall: Time saver

Great reconciliation tool, easy to use and review

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Attaching back-up and showing monthly accrued items works very well. This is a great tool to replace the old Excel files we were using.

Cons: My only issue is when updating balances is happening I cannot get my recs completed. Too often I log-in, start to work and get a screen saying the system is busy, try again later. If all upgrades and updates were done overnight I would be 100% satisfied.

Overall: This is a great substitute (upgrade) from old Excel workbooks. Very user-friendly and easy to learn and use.

Great rec system overall

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to show reconciliation, easy to attach docs and comments. Overall great tool and gets us away from using Excel as we always have in the past. Also quick to be able to go back to prior periods and review outstanding issues.

Cons: Least is that the upgrades are done in the middle of the day when we are trying to use the system. Upgrades should always be done overnight when fewest users would be on. This could be my company's issue rather than the system, if it is then please disregard and everything is great.

Overall: Allows easier reconciliation than past systems I have used.

Skystem was great, but we were unable to complete all reconciliations in it.

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: We found that the customer service, overall style and setup of the website, and user experience were all fantastic.

Cons: We were unable to complete our more complex reconciliations in Skystem, so it became redundant to utilize both our Excel reconciliations along with Skystem.

The program was tricky to use at first, but overall I like the program

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Keeps track of all reconciliations. I like the reminders. I like that you can bundle r econciliation

Cons: The required check lists could be more user friendly. There is often a system pause. The screen is a little hard to read and I often select the wrong drop down menu.

ART provided us our first, and much needed, reconciliation solution.

Feb 27, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It helps us keep our reconciliation processes organized and in good shape. It helps provide a centralized location for supporting documents and allows us to implement more control over the reconciliation process.

Cons: The format of a reconciliation template is somewhat bulky. Something that is more along the lines of an excel spreadsheet would be more user-friendly. It is also cumbersome to edit reconciliation items from a prior month. There seem to be a decent amount of unnecessary work-arounds to complete what should be simple tasks (ie. uploading data, updating or adjusting existing recon items). Lastly, there are regular slow-downs with the software. Long loading periods and session time-outs that occur while the you are actively using the software are relatively common.

Overall: We benefitted greatly from the software because prior to implementation, we were still performing paper recons and filing support physically. The reconciliation process was also somewhat disorganized as it was obviously tough to keep up with so much paper. ART provides us a necessary solution and serves its purpose. It keeps us on track to hit recon deadlines and helps preparers and reviewers alike perform their duties at a sufficient level.

Sky Stem (ART) is a great system

Jun 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that you are able to attach all of the documentation needed and it is all in one place. The ability to go back and find something in the documents makes it very convenient.

Cons: the actual saving and attachment process are a bit time consuming because of the slowness of the system most times. The convenience of having everything in one place makes up for the slowness.

I use SkyStem for balance sheet reconciliation and it has been fantastic

Feb 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use and multiple features for download/uploads and preparer and approver features. It's also accessible from anywhere with internet and web browser.

Cons: It takes time for the system to update. Sometimes it also takes time to download supports and documents.

Overall: Timely balance sheet reconciliation. Able to load reports to third party auditors, and able to assign different tasks to multiple users.

It is very nice tool to save your all GLs at one place and reconcile all the general ledger.

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly. Processing time of this software is very short. New user can operate this very easily. Reconcile in standard reconciliation forms and in multiple currencies.

Reconcile multiple periods simultaneously.

Utilize system algorithms to perform up to 35% fewer reconciliations each month.

Electronic sign-off. Paperless review process.

Transactional matching between data sets.

Real-time dashboards to monitor status and exceptions, and more.

Cons: Limitation of size for uploading the file/attachment . You can upload max to max 15 mb file. There are so many files which size become more than 15 mb so we can upload that size of file in this system.rest all is good.

ART is a great tool for reconciliation and month-end close schedule

Feb 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Art has allowed us real time visibility on the status on reconciliations, where they are in the process. As well as our month-end close schedule checklist. This is a great feature that allows us to stay organized and on-track during this hectic time.

Cons: System Admin feature works okay, but would be great if this feature would allow the admin to review/approve or prepare reconciliations. However, this limitation may be in place as a segregation of duties.

Overall: See PRO section

Our experience with Skystem's ART software has been overwhelmingly positive.

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: (1) Ease of use, (2) workflow-based application, (3) increased visibility and transparency into the general ledger reconciliation and certification process, (4) provides a great audit trail that supports our Sarbanes-Oxley assertions, (5) wonderful and timely customer service support, and (6) it is cloud-based so zero to minimal IT Department involvement

Cons: Additional costs can creep up on you when adding additional users outside of the original contract.

ART is a definite improvement from what we were using before for our monthly BS account analyses.

Jun 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is straightforward and easy to use both from an admin and user perspective. Set up and monthly maintenance is simple. The different monthly reports are helpful especially when it comes to tracking work status and keeping track of who and when changes are made in the system.

What I like the most about using ART is the customer service. The response time is quick no matter what time I reach out to them for help.

Capterra loader

The software is really helpful and straightforward once you get used to it.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a great software that not only provides a much needed visibility in accounting, but it also makes the process of accounting easier by matching balance settlements. That's my favorite part.

Cons: Sometimes you might stuck while navigating through activities at the beginning but once you get used to it, it becomes really straightforward and so helpful!

Once I bent my mind to conform to the user interfacing logic, the software performed as needed.

Jun 28, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software performed the task of recording the balance sheet reconciliations. A good, functional working tool.

Cons: Truly small matters, but: the interface is esthetically lacking, and logically poor. There is a good amount of unused space, and then unappealing groupings of information which adds an unsightliness, as well as necessitating a learning curve to understanding the interface logic. The software is a good working tool, that lacks the soft touch of user comforts. Kind of like the first car being steered with a stick rather than a steering wheel. The stick worked fine, but the evolution to a steering wheel just seemed to make it better.

Overall: It's doing the job needed.

Great time savings for reviewing and approving reconciliations.

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Allows direct communication between the preparer and approver which is also a time saver. I like the variance field. Without opening the reconciliation I know what to look for.

Cons: It's mostly an internal issue, but sometimes when NetSuite is reopened we have to wait for ART to refresh before we can submit our reconciliations.

Overall: Time savings

An Easy and Intuitive Time-Saver

Feb 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I wish we had partnered with SkyStem much earlier! SkyStem ART has been both a valued time-saver and much-appreciated simplifier for our Accounting team. SkyStems's ART system was easy to learn, significantly reduced our team's reconciliation prep time, and has done so at great value. The implementation process and learning curve was straightforward, and their customer service has been outstanding - throughout implementation and ever since. Thank you!

I use this system once a month for my reconciliations. Never had any problems with this

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I find the system straight forward and very self explanatory. I have never had any major issues using this.

Cons: Sometimes you get logged out of the system and have to log back in. Not a major problem but can be inconvenient

Overall: I do not really get the benefits as an individual but I think my company sees the benefits of this as they can link in with all the various offices.

Excellent Product

Feb 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We have used the ART product for several years now. We have been pleased since day one. Accounts are reconciled much timelier as opposed traditional paper reconciliations. Further, Management loves the visibility provided by the product. Management can ensure proper and timely completion, verify support is adequate, provide additional staff training when needed, etc. Our Audit department is also a fan because they can retrieve information on demand. This helps them achieve their goals more efficiently and often eliminates much of the administrative burden placed on Accounting when fulfilling Audit documentation requests.

Capterra loader

We have been delighted with our SkyStem ART experience!

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has completely automated our account reconciliation process. SkyStem manages the reconciliations, documentation, audit trail . . . now internal and external audits happen will relatively little interruption to the account department staff. Love it!

Overall: Easy to use. Straightforward rating system and questions.

Skystem ART

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to see all sites across the globe and prove that all reconciliations are completed and reviewed.

Cons: The Taskviewer is not as easy to maintain.

Overall: I love the reconciliation portion of the software. This provides visibility across the globe and provies proof of review. The TaskMaster is not as easy to maintain (this is the journal entry check off list).

Great tool

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use. I have not used the system before but really enjoy it. Gives me the ability to keep a close eye on the balance sheet.

Cons: There are at times, slowness issues that make it difficult to get work done timely. To a point that the system times out.

It saves time which is important if you have a lot of accounts.

Feb 23, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I am using this software for reconciliation of hundreds of accounts. It is time saving, especially because you can set up net accounts.

Cons: It took a while to figure out the settings, add accounts to already set-up net accounts. It is not easy logging in or changing the password sometimes.

Customer rep. was quick to resolve my issue.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ART software is easy to navigate and user-friendly for first timers. I had no issues before and currently.

Cons: The only con I recognize is that every year I tend to forget to change the FY for the new year. I just wished it had a select field like the Reconciliation Period.

logical setup

Feb 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the screens are logically set up out and easy to navigate. The ability to use different ways to navigate.

Cons: multiple layers on some menus. these can get confusing to remember where you are at in a menu and where you would need to got next.

Overall: auditors have access

easy to use

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: the set up of the screens and the use of which they are to navigate. the layout and the common sense approach.

Cons: the need for a full email address as the login and also the constant email notifications on accounts updated or changed

Overall: access for auditors

Sksytem is a nice took to keep all the reconciliations

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The skystem took is easy to navigate and user friendly. The reporting structure also looks good. The availability of back up reviewer and preparer function is also helpful.

Cons: The skystem tool doesnot provide the functionality to upload a file greater than 15MB. We have few reconciliations wherein we need to make adjustmments to make a file smaller.

Overall: Good control over monthly reconciliations

System's alright. Very slow, not as smooth as it could be

Jun 28, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: One place for me to review balance sheet reconciliations for all the hotels I work with. Integrates well with our existing GL/TB system

Cons: It should have an excel functionality built in that allows preparer to make work sheet, amortization schedules IN the function, not one that reviewer has to download etc.

Overall: Ability to view bs recs on all the hotels I work with along with all the attached support.

Complete reconciliations

Mar 01, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that it tracks as a whole what is done and not done. It a good tool to see what exactly has to be done, and also it helps with managers in approving rec's/ Also it help managers identify who is slacking.

Cons: The way you attach back up files is confusing. I think putting in one specified area to put your back up downloaded files would be better. Sometimes the back up is hard to find.

Overall: just helps in keeping track of your work and being able to present it to auditors in a nice complete format.

Good experience. Setup could look better and not so plain.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Layout is simple to understand. I like the practicality of reconciling accounts. It might need better layout for PDF reports though.

Cons: Server could get very slow at times. Bigger than 15mb capacity is needed for backups. :)

Overall: Easier reconciliation process.

SkyStem is great at keeping the recons organized.

Jul 17, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that SkyStem allows me to save paper. Its great if I have an item that stays on the recon, I can just leave it open with the support attached. The team is also super helpful!

Cons: It would be nice if I could put the items in a specific order and not just have to sort by name, amount or date.

Overall: Its great at saving paper and not having to worry about formulas in Excel.

Easy to work with once you know how the software works

Feb 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ART has place where reconciliations support is saved and attached that make easy for reviewers job easy and eliminated lots of questions to recon prepares.

Cons: too many steps to submit/sign off etc...and once balance is Zero don't understand why ART is updating balance automatically without involving admin.

Overall: one place all reconciliations stores, prepared and submitted.

Exciting product, great people. Implementation was smooth.

Jan 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is forces thoroughness when closing out a month. Ability to store data for a long period of time. It is easy to store and retrieve the data.

Cons: Reference manual does not have enough detail. Sometimes the it takes a long time to load the account balances and sometimes the processing will get hung and will only clear when program is exited and reopened.

Art seems to be VERY SLOW to upload and sign off on tasks.

Jun 28, 2018
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It is a nice management software, I just wish it functioned a bit more promptly. I do like that we have one tool to manage the JEs and reconciliations.

Cons: This software is VERY SLOW to save/signoff. The software just sits spinning while trying to save/signoff on items. If they improved this then this software would get a much better review from me.

Skystem has been easy to use and navigate. At times I do see that it doesn't refresh account stat.

Jun 28, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that this avoids any manual reconciliation. It allows us to also go back and review period months and reporting periods.

Cons: It doesn't always update when we approve certain balance sheet accounts. The approval process seems to duplicate from approver to submitter. At times, this causes us to think the recs. and signed off, when in reality we have to go back in and approve.

Overall: This helps us track and be able to review our balance sheet recs. more accurately. This definantly beats doing manual balance sheet recs every month.

Difficult to learn and use

Jul 05, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Better than nothing - what we had before. Prior to this everyone did their own form of reconciliations and this forced us into uniformity.

Cons: Submitting journal entries. Difficult to navigate and figure out what hasn't been submitted for review. Reconciliation forms leave a lot to be desired as well.

Good tool to use to reconcile but too many functions. It could be simplified.

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It records all the transactions from the Accounting software. No need to re-enter the data from one system into SkyStem. It is color coded to easily track the status of each account.

Cons: I'm still figuring things with SkyStem as I only started using it in June. I noticed though that it has too many options. It could be simplified.

Makes it simple to keep track of your balance sheet and all of the separate accounts included.

Feb 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I think the software is easy to learn and doesn't over complicate things. For example, when you set up prepaids it walks you through the amortization schedule and calculates it out for you.

Cons: Sometimes the pie chart can be hard to read and select from. Especially as the amount of accounts you have increases.

Easy to use and implement.

Feb 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Standardizes process. Every one focused on getting their journal entries in timely. Can tell who is on time and who is behind.

Cons: Wish that review approval could be done multiple entry instead of individually. Switching between reviewing months seems time consuming for months that occur earlier in the year.

The on-boarding process and ongoing support of the ART/Skystem team has been invaluable.

Jan 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to house all of our reconciliation data in a central location and also stay on top of recurring tasks has made our transition to ART a very positive one.

Cons: The upload process is a bit burdensome, but once you have a handle on it, it is still more efficient than our old Excel reconciliations.

Struggle to learn and to access correct boxes, but once understood, has been OK to use.

Jul 02, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Not one item rises to the surface. Some functions are expected, so nothing rates a "favorite" category.

Cons: Updated balances need to be manually performed by Corporate Offices, often we are trying to balance to an old figure and have to manually determine what is the correct balance.

Overall: Still determining this.

It is very interactive and friendly user software

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It is very easy to learn and to use. Need little training to use it. The system is very interactive and easy to complete the reconciliations online.

Cons: The system will always pause when information are refreshed. It is always timing it when we are busy completing our reconciliations.

Very simple to use. When reports are prepared, I get timely notificiations

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Quick and easy to read dashboard. Clear navigation from one screen to another. Easy to see what is still outstanding.

Solid, simple, but room for improvement

Jul 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very simple system. Great landing dashboard. Get the job done. Does not have 5000 features embedded where 4999 of them either no one knows or no one uses.

Cons: UI need an upgrade. Too colorful (in term of brightness). Not sure what's the legend for at the bottom w/ all the tooltip. Not extremely friendly for new users given that every page seems to have similar layout. Need a drop down to select account up the top w/ the top part always freeze pane.

Overall: Make recon easy to track once you start owning certain number of GL. Easy to look back at the status of previous months.

To complex

Feb 26, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The pie chart is very helpful when it comes to keeping track of the account status. Also, the multiple function to print, pdf, or export option is great.

Cons: It takes to long to load and navigating in between the accounts. It boot us out when it loads new data.

Great Reconciliation Management Solution

Feb 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: ART resulted in immediate efficiencies to the reconciliation management process. The product support team is exceptionally knowledgeable and responsive.

Exceptional Customer Service

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: The SkyStem Team is amazing! They are very responsive to our questions and needs. Even well after the implementation.

SkyStem User

Dec 14, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Skystem was the first reconciliation system that I have used. It was a big step up from 3 inch binders.

This is a useful software for balance sheet review.

Feb 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I like the pie chart feature to easily see what I have in each bucket and then the fact I can just click on the ones I want to see straight from the pie chart. I also like the amortization feature.

Cons: I don't like that I have to add a comment after my corporate reviewer sends an account back for correction before I can send it back to my preparer. It would make much more sense if the account just got kicked all the way back to the preparer and I just got the email notification.

Reconciliation made easy

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I use this application to reconcile my accounts during month close. It is extremely easy to use and has amazing interface.

Great experience with ART - thrilled with retention, centrality and easy accessibility of recons

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that we can have proof of all reviews as well as the retention, centralized storage, and ease of access to recons both current and in the past

Cons: Sometimes the steps to follow in completing the process are not real easy to remember or identify on the screen - but, the guidebook does have good instructions to assist you through the process. Once you learn it, it becomes a lot easier.

Overall: Proof of review. Storage and retrieval benefits.

It's nicely organized and a great way to document that all recons are done for the month.

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All of the reconcilements and backup documentation are organized by month making audits a breeze. I also like that you can verify that all balance sheet accounts have been reconciled and reviewed for a given month.

Cons: I wish there was an option for daily or weekly reconcilements for certain accounts and not just monthly.

Overall: Organization of our reconcilements and one place to find all reconcilements prepared and reviewed for a given month.

Appears overwhelming at first and it takes a lot of start up time

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Not really sure as we are just starting to use it. Hope it gets easier soon. Being a reviewer only it is hard to help the staff

Cons: I can only be the reviewer so I have to spend time doing the recs in excel and then having to sit with my staff to help them but since I am not a preparer it is challenging. Large files cannot be loaded easily

Overall: not enough yet we have had assistance from other properties getting the data loaded

Very limited.

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the status updates which show that state of completion of each account. Having the ability to attach supporting documents is very useful.

Cons: So far I have very limited activity with the software so I cannot comment on what I like least as I am still learning the system. I hope to have a better understanding after taking training classes.

ART seemed slow compared to using Blackline, taking a long time to process

Jul 02, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the home page with the graphs and the task manager ability. I like the fact that you can see the review notes and you also receive an email with the review notes.

Cons: Recon page is too broken up between adjustments and support sections. Too many items to check off once you have completed the recon. One statement to certify should be sufficient. Also don't like the fact that you can't go back and edit adjustment items the next month.

Skystem is good to work with, it was easy to learn.

Feb 23, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that it organizes information. The system allows you to save permanent items which is great so that you do not have to re-type monthly. It shows you progress in reconciliations.

Cons: I feel that the save process takes a little while. It would be easier if you could enter all information and have it save instead of saving after each line item that you enter.

Overall: Balance sheet reconciliation and being able to review prior months as well

Easy to file help tickets, and they are prompt at answering.

Jan 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Everything is in one spot. System was easy to learn and train others. We love being able give our auditors access and not make copies of all our reconciliations.

Cons: The forms they set in don't always fit the way it really works. But it's easy to attach documents and carry on.

Review for ART Account Rec system

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate once you get used to it.

Like the prompting of due and overdue items.

Cons: The user Icons were a bit small and could do with more clarity

Overall: Quite happy with overall experience.

I believe it is much more 'user friendly' than the Blackline experience I had

with a previous employer.

Fairly easy to use but can be quite slow and clunky.

Mar 01, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Does the job, easy to attach documents etc. I like the pie chart showing reconciliations completed.

Cons: Can be quite slow and the way it works isn't that easy to figure out i.e. the opening and closing reconciliations and adjustments are a bit confusing to use.

Overall: Did the job!