--- title: "WorkDeskPro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WorkDeskPro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/137734/WorkDeskPro/" page_type: "product" language: "en" --- # WorkDeskPro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WorkDeskPro ## What is WorkDeskPro? Service management software that can be accessed from anywhere. Accurately track job history, create quotes and invoices, powerful reports, customer self service, GPS location tracking and automated check-in also available as well as many more features. Easy to use and simple to implement. No hardware required to get started. ## What is WorkDeskPro used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## WorkDeskPro Overview Updated September 2026 AI summary WorkDeskPro supports small businesses in managing field service operations through features such as scheduling, dispatch management, work order administration, GPS tracking, billing, and mobile access. Designed for teams with mobile workforces, it also offers contract and license management as an optional capability. The platform is delivered via cloud and web, enabling accessible coordination of field tasks. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WorkDeskPro 4.5 (2) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price £500 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (498) Value For Money 4.5 (2) Value For Money 4.5 (491) Customer Service 5.0 (2) Customer Service 4.7 (494) ## WorkDeskPro alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about WorkDeskPro Overview ### What company size and specific industries is WorkDeskPro built for? WorkDeskPro is designed for service-based businesses with mobile workforces, especially heating, plumbing, electrical, air-conditioning, and other engineering companies. It is a fit for organizations that need to manage scheduling, reporting, and workflow across field teams, rather than for general office-only operations. Features and Usability ### What are the key features of WorkDeskPro? WorkDeskPro offers GPS and location tracking, plus scheduling, dispatch management, and work order management for field operations. It also includes online time clock, mobile access, billing and invoicing, electronic signature, payment collection in the field, quotes and estimates, service history, inventory management, contact database, and contract/license management. Getting Started and Support ### What training and onboarding options does WorkDeskPro offer? WorkDeskPro provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and day-to-day support. Getting Started and Support ### What customer support options does WorkDeskPro offer? WorkDeskPro provides 24/7 Live Rep and chat support for users who need help at any time. Support appears geared toward quick access to assistance, with both live and written contact options available. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) WorkDeskPro includes **Mobile Access**, which gives field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), which can still help teams plan work and assign appointments. Together, these capabilities help businesses keep technicians connected in the field and manage daily service activity more efficiently. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses Dispatch Management Manage sending personnel and resources to a site as needed Electronic Signature Digitally sign online documents GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual WorkDeskPro 15 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic £500.00 Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD Jonathan D. Director ### "Brilliant software that organised our business tremendously " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 22, 2017 Pros Really chuffed with the way things were set out and the superb customer support by the guys from the off. We asked them if they could integrate a few things that would make the software even better for our business and they agreed and it was all done over a two month period. We genuinely couldn't go back to running the business with out it now and unlike other software out there that we looked at, we've not seen a stupid price hike after we're hooked. Cons There really aren't any, as every time we have had a small hiccup, they have rectified it immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jon H. Director Electrical/Electronic Manufacturing ### "Great assett to our business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2017 The system has helped us to never miss out on invoicing for completed works.The support by phone and email has been very quick and provides good communication. Pros It is quick and easy to use, Backs up to Dropbox, Has a built in reminder and matrix module, The add on of new functionality seems endless Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.