Who Uses This Software?

800+ subscription businesses of many shapes and sizes use ChartMogul to measure, understand and grow their business, including Typeform, Docker, Pipedrive, Pivotal Labs, Leadpages, LiveChat and more!


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ChartMogul
  • chartmogul.com

About ChartMogul

Build a better subscription business. ChartMogul gives you 1-click analytics for Stripe, Braintree, Chargify, Recurly & PayPal (or API). Over 800 subscription businesses are using ChartMogul to measure, understand and grow their business, using Churn Rate, LTV, ARPA and tools like Cohort Analysis. Pipe in external data and create custom user segments to answer questions like "What's the LTV per marketing channel?" or "How much MRR is each sales rep contributing?"


ChartMogul Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

ChartMogul Reviews Recently Reviewed!

Accurate & Insightful

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Having tried various competitors, ChartMogul is the only software that correctly displays our monthly recurring revenue (I think some of the competitors have problems with some customers using coupon codes). However, that's just the tip of the iceberg - they somehow manage to display the information you need to see in a gorgeous user interface, but also allow you to dive to an incredible amount of depth, all in an easy-to-use interface. The customer support is speedy yet patient - they're currently helping us migrate our account to new owners.

Cons: I have nothing bad to say about ChartMogul, in fact I'm struggling to think of anything at all for the purpose of this review. I suppose if I'm really nit-picking it would be really nice if they offered an open-metrics dashboard like Baremetrics do (baremetrics.com/open).

Overall: Insight into business KPIs.

Review of ChartMogul

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - good tool to use with Braintree, - a lot of additional data, - easy to check MRR, - a lot of charts

Cons: If you are using different tools like (for example Geckoboard) you may find different ways of calculating MRR and other metrics

Excellent Business Intelligence platform for subscription businesses

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: ChartMogul is incredibly easy to set up and use. Bringing in our historic data from Stripe / Chargebee was a breeze. I would strongly recommend it to all subscription businesses.

Cons: There is nothing I dislike about ChartMogul. Also, there is no feature I feel I need that it does not have. They offer a free trial and you can bring in all your data easily during this period. Thus, you get a thorough understanding of if it is right for you in just a few minutes. Try it out!

Must-have financial dashboard for SaaS startups

Apr 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great overview of all important SaaS key metrics (MRR, churn rate, CLV etc) with geographical breakdown. We use Braintree and it takes just 30 minutes to integrate this with no development skills needed. Works like a charm!

Cons: Only non-critical stuff as: Not able to import signups in bulk. Integration with Braintree doesn't support VAT handling (it's partly fault of Braintree API, which has poor support for VAT handling, nonetheless it's not possible to strip VAT from financial data coming from Braintree) As I am from Czechia, it could be a bit cheaper in my opinion :) Still worth the money though.

Great metrics app for every SaaS

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It gives me almost all the information I need to get an overview of our business standings. Easy to integrate and use.

Cons: Missing forecasting features. Adding costs would be helpful as well. A nice to have would be to make it possible to share stats publicly.

Good idea, poorly executed

Jan 20, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: We signed up for Chartmogul despite having metrics available from our own integrated programming for our app and Chargify metrics. The support was abysmal. I wrote no less than 5 times without a single response during my trial period -- a time when one would think their customer service would be fantastic to reduce the very churn they measure, and I only got a response from the CEO after posting to Twitter about the poor response. After my tweet, I heard from them. But when two weeks passed and I asked more questions, again I was disappointed my a lack of response. It took a frustrated email to get an answer. Worse, I wasted a significant amount of time uploading metrics that had unclear and even faulty directives. But worse, when I asked how CM separated their metrics between monthly and annual payers, I learned they were lumped together. This is an absolutely incorrect, and to find out I had spent so much time gathering and manually calculating averages (which should be done automatically), I was frustrated. Most of all were the personal response from the CEO. After first expressing my disappointment over their responsiveness, I asked how I could correct data. It seems that there is no way to correct their faulty metrics, and rather than tell me how to correct it or admit the fault in their coding, they responded with this: "... it does sound as if ChartMogul (as both a product and service fit) might not be the right solution for your business, so it probably makes sense to look around for an alternative analytics vendor...... If you would like us to delete your account I can do this for you, or you could simply login and delete your Data source through the UI and this takes care of removing the data." If you aren't measuring what should be measured, admit it and promise to do better for your clients. Don't kick me to the curb without an explanation. I gave your product a solid effort with hours and hours of effort, and your response felt like you could have cared less.

Pros: It gives you an idea of what your general trends are and the graphs are pretty.

Cons: It's based on flawed reasoning. They have data from their own client's data sources but it is not used properly.

Recommendations to other buyers: We have our own metrics built into our own app that I think are better overall because we took into account monthly and annual payers. This is not difficult code to write. You might miss out on pretty graphs by not using CM, but graphs are only pictures of data. There is enough info out there to easily cobble this together in your own app.

A SaaS Business Best Friend

Dec 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Chart Mogul sets the standard for subscription analytics. Within a few clicks, we were instantly provided with critical data we needed to run our business. Obviously, the data is limited to the payment processing data, but if you're building your SaaS business and are utilizing one of their primary integrations then this is most of the data you'll need to see the health of your operations.