# Bench Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bench Software - reviews, pricing plans, popular comparisons to other Bookkeeper products and more. Source: https://www.capterra.com/p/137795/Bench-Bookkeeping --- # Bench Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bench ## What is Bench? Bench is for small business owners who want to focus on their business, not their bookkeeping. Every month, Bench turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your team any time via the Bench app. And at the end of the year, Bench provides you with everything you (or your CPA) will need to file your taxes. ## What is Bench used for? [Bookkeeper](https://www.capterra.com/bookkeeper-software/)[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/) Top alternative Featured Overall rating Based on 312 user reviews Reviews sentiment Positive 89% Neutral 1% Negative 10% Pros & cons Streamlined and intuitive experience Clean and user-friendly design Unreliable bank connection process Starting price $349 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bench?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bench.co/&name=Bench) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bench 4.5 (312) VS. [4.3 (693)](https://www.capterra.com/p/76/Intacct/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (311) Ease Of Use 4.2 (619) Value For Money 4.3 (297) Value For Money 4.0 (526) Customer Service 4.5 (307) Customer Service 4.0 (558) ## Bench alternatives [4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,311)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.4 (3,300)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (2,252)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/137795/Bench-Bookkeeping/alternatives/) ## FAQs about Bench Overview ### What problems does Bench solve? Bench solves time-consuming bookkeeping, manual expense categorization, scattered financial records, and unclear month-end reporting by syncing bank and card accounts, organizing transactions, and delivering readable financial statements. Small business owners, freelancers, founders, and lean finance teams benefit most when they need accurate books, faster tax prep, cash-flow visibility, and responsive bookkeeping support. Answer based on 215 reviews Overview ### Which roles and teams benefit most from Bench? Bench is most used by small-business owners, founders, CEOs, and presidents who need streamlined bookkeeping, cash-flow visibility, and cleaner financial reporting. Professional services leaders such as attorneys, partners, and principals use it to stay tax-ready, while managers and operators rely on it to organize expenses, review monthly performance, and support planning. Answer based on 311 reviews Overview ### What company size and industries is Bench built for? Bench is for small business owners who want to focus on their business, not their bookkeeping. It is used primarily by small businesses, which make up 98% of reviewers, with Marketing and Advertising the top industry at 11%, followed by Retail at 7% and Health, Wellness and Fitness at 6%. Answer based on 312 reviews Features and Usability ### What are the key features of Bench? Bench includes core bookkeeping and accounting features such as bank account integration, expense tracking, bank reconciliation, and financial reporting. Its differentiators are bookkeeping services integration, tax filing support, and in-app messaging with a dedicated bookkeeper. Reviewers also highlight the dashboard, mobile access, and simple interface for small-business financial visibility. Answer based on 133 reviews Pricing ### How much does it cost and what fees or limitations are included? Bench starts at $349/month for the Bookkeeping plan, or $299/month billed annually; Bookkeeping & Tax starts at 699 monthly, or 599 annually. A free trial is available. Reviewers often call pricing fair and time-saving, but some small businesses say it feels expensive and wish for more pricing tiers. Answer based on 66 reviews Integrations ### Which third-party tools and platforms does Bench integrate with? Bench integrates with Gusto for payroll, Shopify for ecommerce, Square Point of Sale and Stripe for payment processing, Ramp and Expensify for expense tracking, Mercury for banking, and Shoeboxed for receipt capture. Reviewer mentions center most often on Gusto and Shopify, with additional catalog support across finance and commerce tools. Answer based on 23 reviews Getting Started and Support ### What training and onboarding options does Bench offer? Bench offers in-person training, live online sessions, and documentation to help teams get started. In-person training supports guided, face-to-face setup, live online sessions allow remote instruction, and documentation provides written reference material for self-paced review and ongoing use. Answer based on 4 reviews Getting Started and Support ### What customer support options does Bench offer, and how do users rate the experience? Bench offers email/help desk, FAQ/forum, phone support, and chat. Users often describe support as responsive, helpful, and easy to reach, especially through in-app messaging and dedicated contacts. Some reviewers, however, report inconsistent follow-through, account handoffs, delayed replies, and missed bookkeeping or tax-season deadlines. Answer based on 128 reviews Bookkeeping ### How good is Bench for small business bookkeeping? Bench handles small business bookkeeping by pairing software with human bookkeepers, which helps owners save time and see clear financial reports. Many consultants, startups, and service businesses like the hands-off approach, though some users report delays, bookkeeper turnover, limited customization, and pricing that feels high for simpler needs. Answer based on 133 reviews ## Who uses Bench? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 157 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 157 reviews Entrepreneurs/Owners 19% Entrepreneurs/ Owners 19% Administrative 15% Finance & Accounting 11% Creative & Design 11% Others 44% Top industries Based on 157 reviews Marketing and Advertising 31% Retail 24% Computer Software 18% Food & Beverages 15% Other 12% ## Pros and Cons Streamlined and intuitive experience 100% positive reviews out of 58 Most users report ease of use, with intuitive navigation and quick setup simplifying daily tasks. Unreliable bank connection process 56% negative reviews out of 43 Some users report bank account integration frequently disconnects, requires manual uploads, and involves repeated authentication steps. Clean and user-friendly design 91% positive reviews out of 45 Most users comment the user interface is visually appealing, easy to navigate, and accessible for all experience levels. Efficient financial organization tools 96% positive reviews out of 25 Most reviewers describe financial tracking as time-saving, providing clear reports and helping maintain organized records. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Expense Tracking 4.2 (95) 53.68% of 95 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Bank Reconciliation 4.1 (83) 50.60% of 83 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Financial Reporting 4.3 (83) 51.81% of 83 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization General Ledger 4.3 (82) 47.56% of 82 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Income & Balance Sheet 3.5 (39) 64.10% of 39 reviewers that rated this feature as important or highly important A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Tax Management 3.7 (29) 41.38% of 29 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance Bench 33 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Compare and match accounting/financial records with corresponding bank statements Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Software for Certified Public Accountants to aid clients in achieving financial goals. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Specifically designed to address the needs of law firms and legal departments Designed for small businesses Centralized accounting record which tracks all financial transactions A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Manage and handle various international currencies A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Manage and track financials on a project-to-project basis Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Calculation of consumption tax imposed on the sale of goods/services Track the amount of money spent on a certain product or with a certain supplier Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Get Advice We can help you find the software with the features you need. Features 4.4 (311) 4.4 Based on 311 reviews ## Pricing Value for money 4.3 (297) Free Trial [View pricing plan details](https://www.capterra.com/p/137795/Bench-Bookkeeping/pricing/) Bookkeeping $349.00 Flat Rate,Per Month It includes: - Dedicated bookkeeping experts - Accurate monthly books and year-end tax-ready financial packages - P&L, balance sheet and 1099 reporting - Unlimited communication with your bookkeeping team Bookkeeping & Tax $699.00 Flat Rate,Per Month It includes: - Dedicated team of licensed tax professionals to file your income tax return on time - Annual income tax filing for businesses (partnerships, S corps, C corps) - Annual income tax filing for individuals (sole proprietors, contractors) Value for money 4.3 (297) 4.3 Based on 297 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (307) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (307) 4.5 Based on 307 reviews ## User reviews Overall rating 4.5 Based on 312 reviews Filter by rating 5(236) 4(42) 3(4) 2(10) 1(20) Mentioned topic Sorted by most recent Vincent C. Project Manager Printing ### "Basic & Straightforward Accounting Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2026 Pros Hands-off bookkeeping with real pros doing your books, easy-to-read financials, saves hours each month. Cons Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Suman A. TAx preparer and Licensed Producer Accounting ### "Smart bookkeeping,Smooth learning Curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2025 Overall experience is positive. There is a slight learning curve at first but once you get used to the system, it becomes intutive. It's a great value for money. Pros What I like most about Bench is the time it saves and the platform keeps client's book organized. I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother. Reliable accounting software for small business owners. Cons It has some limitations when we need very detailed and cutomized reports, Communication can take a bit longer during busy time which can be a challenge when quick answer is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kyla B. Owner Marketing and Advertising ### "Never up to date, unreliable assistance - get ready to file extensions!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 10, 2025 This company just went silent for literally MONTHS while they underwent an acquisition (they only let customers know about this after the fact). They are unclear about what information they need from you, the customer, and ask for various things in multiple places. For instance, my "alerts" section continuously tells me I'm "all caught up!", but then my tax person will ask for things in lengthy messages that I'm not notified of. Speaking of tax person - I've been a client for two years and have had SIX different accountants, and have to get each new person up to speed. I have to file an extension again because they didn't have my bookkeeping ready in time, despite me monitoring and updating all transactions on my end throughout the year. When I ask for a phone call, they don't call me. When I call them, no answer. At this point it feels like a borderline scam. Pros Easy interface. Accountants are friendly - if you can get ahold of one. Cons Hard to get hold of, bookkeeping is virtually NEVER up to date, and they've switched my accountant SIX times over the course of 2 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sam S. Chief Operations Officer Retail ### "3 years of relationship ruined by the bankruptcy and Employer.com acquisition" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 February 7, 2025 Pros Giving 2 stars instead of 1 out of respect for a once good company. Cons 3 years of relationship ruined by the bankruptcy and employer.com acquisition. I paid for all of 2024, but they won't finish my books for 2024 unless I pay them an incremental $1200 one-time fee or pay ~3K for another year of their service. Not right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Angus m. owner Textiles ### "Extremely Disappointed with Inaccurate and Incomplete Bookkeeping Services" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2024 I signed up for Bench's bookkeeping services in September, expecting professional and accurate records within the 10–15 days they promised for historical bookkeeping. However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized transactions. Despite repeatedly submitting requested documents, my accounts are still inaccurate, and there seems to be no end in sight. The Terms of Service state they will deliver "accurate monthly books and year-end tax-ready financial packages." Unfortunately, this has not been my experience. For two months in a row, I've received inaccurate monthly books, and I now lack confidence in their ability to complete accurate year-end financials. Had I relied on their data for tax filing, I would have drastically overpaid in taxes. Despite reaching out and escalating to their management, I’m left with the feeling that this service is not delivering on its promises. I paid over $4,600, and yet I’m now hiring another provider to get the job done correctly. I rarely leave negative reviews, but I feel obligated to warn others about my experience. I would strongly advise anyone considering Bench to look elsewhere for reliable bookkeeping support. Pros There was nothing I liked about bench. They charged me for work not completed. Cons They lock you into a 12 month contract and do not bother to do the work accurately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2024 Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. A member of our Client Success team will reach out to you directly to address your concerns and work together toward a resolution. KT Kishore T. CEO Computer Software ### "They WILL miss the deadlines. No doubt" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 16, 2024 Really bad and dishonest service. They always claim that they marked the file as high priority...but nothing happens. Pros That had a decent workflow in place that lets business owners answer questions at their own pace Cons They are not well staffed. They miss the deadlines often. They are not honest with the timelines. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The promise of better accounting and less expenses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Denissa E. Bench is lifer. Education Management ### "Bench is lifer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2024 Experience mixed emotions, I am happy coz finally it's really approachable Pros The way that the brand approach costumer Cons Everything is okay with Bench. The quality, the sustainability an Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Scott N. Owner Design ### "Bench has let me down " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 20, 2024 It almost ruined my business working with Bench. I wish I would have known sooner that they are not a good book keeping company. No real time insights. My last completed books were in 2021! I'm still waiting on 2022 and 2023 to be done. Why did I keep giving them a chance? Pros Back in 2020-21 they were fine, I had one point of contact and reminders to upload information. Cons My books have not been completed for tax years 2022 or 2023 yet. My taxes were filed incorrectly for 2022 and it almost ruined my business due to over paying taxes. I've had 6 different book keepers in as many months. No humans working on my books. Books never get done and can't trust the results. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bruno A. Founder Entertainment ### "Total disaster of company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 18, 2024 I am a bit puzzled on how there are so many 5 star reviews. My experience has been a total disaster. Stay away, just Google for "Bench reviews Reddit" and you will find the real users experience. Pros Excellent service to receive an extra dose of stress. Cons They have changed my bookkeeper 4 times in a single year; they made repeated mistakes after mistakes on my books, nothing was personalized, all they do is to set the system to classify the transactions; 2 different 'tax experts' that gave me wrong information; books are NEVER completed on time, they are constantly late by several months; about filing taxes: they will file for an extension regardless of whether your books are done or not.. without even consulting with you; messages and emails are never replied to, you have to call every time and nothing gets resolved; Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Giuliano D. Customer Care Rep Telecommunications ### "My Experience With Bench" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 29, 2024 Pros With Bench handling all our accounting needs is easy It makes financial reporting easy Cons Not a single issue with Bench. It is has has been very swift. Switched from [Account Ability](https://www.capterra.com/p/154484/Account-Ability/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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