--- title: "Bench Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bench Software - reviews, pricing plans, popular comparisons to other Bookkeeper products and more." source_url: "https://www.capterra.com/p/137795/Bench-Bookkeeping/" page_type: "product" language: "en" --- # Bench Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bench ## What is Bench? Bench is for small business owners who want to focus on their business, not their bookkeeping. Every month, Bench turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your team any time via the Bench app. And at the end of the year, Bench provides you with everything you (or your CPA) will need to file your taxes. ## What is Bench used for? [Bookkeeper](https://www.capterra.com/bookkeeper-software/)[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/) Top alternative Featured Overall rating Based on 312 user reviews Reviews sentiment Positive 89% Neutral 1% Negative 10% Pros & cons Streamlined and intuitive experience Clean and user-friendly design Unreliable bank connection process Starting price $349 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bench?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bench.co/&name=Bench) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bench 4.5 (312) VS. [4.4 (3,316)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (311) Ease Of Use 4.4 (7,737) Value For Money 4.3 (297) Value For Money 4.2 (6,646) Customer Service 4.5 (307) Customer Service 4.0 (6,351) ## Bench alternatives [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (714)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (623)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.7 (3,608)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/137795/Bench-Bookkeeping/alternatives/) ## FAQs about Bench Overview ### What problems does Bench solve? Bench solves time-consuming bookkeeping, messy expense categorization, and poor visibility into cash flow, profit and loss, and tax-ready records by syncing accounts and delivering clear monthly reports. Small business owners, freelancers, founders, and lean finance teams benefit most when they need organized books, fast answers, and less manual financial admin. Answer based on 215 reviews Overview ### Which roles and teams benefit most from Bench? Bench is most used by small-business owners, founders, presidents, and C-suite leaders who need clear bookkeeping without building an in-house finance team. Professional services leaders, including attorneys and partners, use it to track expenses, stay tax-ready, monitor cash flow, and review financial reports that support faster operational decisions. Answer based on 311 reviews Overview ### What company size and industries is Bench built for? Bench is for small business owners, with 98% of reviewers from small businesses, and it is used most in Marketing and Advertising at 11%. It also appears in Retail at 7% and Health, Wellness and Fitness at 6%, while midsize businesses account for 2% and enterprise use is 0%. Answer based on 312 reviews Features and Usability ### What are the key features of Bench? Bench includes core bookkeeping and accounting features such as bank account integration, expense tracking, bank reconciliation, and financial reporting with profit/loss statements and income and balance sheet views. Its differentiators are bookkeeping services integration, tax filing support, a dashboard with visual reports, and messaging with a dedicated bookkeeping team for small businesses. Answer based on 133 reviews Pricing ### How much does it cost and what fees or limitations are included? Bench starts at $349/month for the Bookkeeping plan, or $299/month billed annually; Bookkeeping & Tax costs 699/month, or 599/month annually. A free trial is available. Reviewers often call the price fair and time-saving, but some small businesses say it feels high and want more pricing tiers. Answer based on 66 reviews Integrations ### Which third-party tools and platforms does Bench integrate with? Bench integrates with Gusto for payroll, Shopify for ecommerce, and Square Point of Sale for retail transaction data. Reviewer mentions also point to connections with Expensify, Mercury, and Ramp, while the catalog adds Shoeboxed and Stripe. These cover payroll, banking, expenses, receipts, payments, and sales. Answer based on 23 reviews Getting Started and Support ### What training and onboarding options does Bench offer? Bench provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing support. Answer based on 4 reviews Getting Started and Support ### What customer support options does Bench offer, and how do users rate the experience? Bench offers email/help desk, FAQ/forum, phone support, and chat. Many users describe support as responsive, helpful, and easy to reach, with clear onboarding and quick answers through messaging. Some reviewers report inconsistent follow-up, team handoffs, delayed responses, and missed deadlines that made urgent bookkeeping or tax issues harder to resolve. Answer based on 128 reviews Bookkeeping ### How good is Bench for small business bookkeeping? Bench handles small business bookkeeping well by combining software with a dedicated human bookkeeper and clear financial reports. Many owners value the time savings, simple access to monthly statements, and guidance on categories, though some businesses report delays, misclassified transactions, limited customization, and pricing that feels high for simpler needs. Answer based on 133 reviews ## Who uses Bench? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive experience 100% positive reviews out of 58 Most users report ease of use, with intuitive navigation and quick setup simplifying daily tasks. Unreliable bank connection process 56% negative reviews out of 43 Some users report bank account integration frequently disconnects, requires manual uploads, and involves repeated authentication steps. Clean and user-friendly design 91% positive reviews out of 45 Most users comment the user interface is visually appealing, easy to navigate, and accessible for all experience levels. Efficient financial organization tools 96% positive reviews out of 25 Most reviewers describe financial tracking as time-saving, providing clear reports and helping maintain organized records. ## Features AI summary Based on 2,443 Bookkeeper reviews Capterra reviewers highlight these as the top features buyers look for in bookkeeper software: - **Accounting** (**66%** of reviewers rated this feature as critical) - **Income & Balance Sheet** (**56%**) - **Invoice Processing** (**59%**) Bench supports **Accounting** and **Income & Balance Sheet**, giving businesses a clear way to manage core bookkeeping tasks and review financial performance. However, it does not offer **Invoice Processing**. Instead, it provides other highly valued features, including **Expense Tracking** (**55%**), **Bank Reconciliation** (**62%**), and **General Ledger** (**56%**), helping businesses keep records accurate, match transactions efficiently, and maintain a complete view of their finances. Accounting 2.7 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Income & Balance Sheet 3.5 (39) 64.10% of 39 reviewers that rated this feature as important or highly important A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Expense Tracking 4.2 (95) 53.68% of 95 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Bank Reconciliation 4.1 (83) 50.60% of 83 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements General Ledger 4.3 (82) 47.56% of 82 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Financial Reporting 4.3 (83) 51.81% of 83 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Bench 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - CPA Firms: Software for Certified Public Accountants to aid clients in achieving financial goals. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - For Small Businesses: Designed for small businesses - General Ledger: Centralized accounting record which tracks all financial transactions - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Multi-Currency: Manage and handle various international currencies - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Project Accounting: Manage and track financials on a project-to-project basis - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system --- Get Advice We can help you find the software with the features you need. Features 4.4 (311) 4.4 Based on 311 reviews ## Pricing Value for money 4.3 (297) Free Trial [View pricing plan details](https://www.capterra.com/p/137795/Bench-Bookkeeping/pricing/) Bookkeeping $349.00 Flat Rate,Per Month It includes: - Dedicated bookkeeping experts - Accurate monthly books and year-end tax-ready financial packages - P&L, balance sheet and 1099 reporting - Unlimited communication with your bookkeeping team Bookkeeping & Tax $699.00 Flat Rate,Per Month It includes: - Dedicated team of licensed tax professionals to file your income tax return on time - Annual income tax filing for businesses (partnerships, S corps, C corps) - Annual income tax filing for individuals (sole proprietors, contractors) Value for money 4.3 (297) 4.3 Based on 297 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (307) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (307) 4.5 Based on 307 reviews ## User reviews Overall rating 4.5 Based on 312 reviews Filter by rating 5(236) 4(42) 3(4) 2(10) 1(20) Mentioned topic Sorted by most recent Vincent C. Project Manager Printing ### "Basic & Straightforward Accounting Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2026 Pros Hands-off bookkeeping with real pros doing your books, easy-to-read financials, saves hours each month. Cons Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Suman A. TAx preparer and Licensed Producer Accounting ### "Smart bookkeeping,Smooth learning Curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2025 Overall experience is positive. There is a slight learning curve at first but once you get used to the system, it becomes intutive. It's a great value for money. Pros What I like most about Bench is the time it saves and the platform keeps client's book organized. I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother. Reliable accounting software for small business owners. Cons It has some limitations when we need very detailed and cutomized reports, Communication can take a bit longer during busy time which can be a challenge when quick answer is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kyla B. Owner Marketing and Advertising ### "Never up to date, unreliable assistance - get ready to file extensions!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 10, 2025 This company just went silent for literally MONTHS while they underwent an acquisition (they only let customers know about this after the fact). They are unclear about what information they need from you, the customer, and ask for various things in multiple places. For instance, my "alerts" section continuously tells me I'm "all caught up!", but then my tax person will ask for things in lengthy messages that I'm not notified of. Speaking of tax person - I've been a client for two years and have had SIX different accountants, and have to get each new person up to speed. I have to file an extension again because they didn't have my bookkeeping ready in time, despite me monitoring and updating all transactions on my end throughout the year. When I ask for a phone call, they don't call me. When I call them, no answer. At this point it feels like a borderline scam. Pros Easy interface. Accountants are friendly - if you can get ahold of one. Cons Hard to get hold of, bookkeeping is virtually NEVER up to date, and they've switched my accountant SIX times over the course of 2 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sam S. Chief Operations Officer Retail ### "3 years of relationship ruined by the bankruptcy and Employer.com acquisition" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 February 7, 2025 Pros Giving 2 stars instead of 1 out of respect for a once good company. Cons 3 years of relationship ruined by the bankruptcy and employer.com acquisition. I paid for all of 2024, but they won't finish my books for 2024 unless I pay them an incremental $1200 one-time fee or pay ~3K for another year of their service. Not right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Angus M. owner Textiles ### "Extremely Disappointed with Inaccurate and Incomplete Bookkeeping Services" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2024 I signed up for Bench's bookkeeping services in September, expecting professional and accurate records within the 10–15 days they promised for historical bookkeeping. However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized transactions. Despite repeatedly submitting requested documents, my accounts are still inaccurate, and there seems to be no end in sight. The Terms of Service state they will deliver "accurate monthly books and year-end tax-ready financial packages." Unfortunately, this has not been my experience. For two months in a row, I've received inaccurate monthly books, and I now lack confidence in their ability to complete accurate year-end financials. Had I relied on their data for tax filing, I would have drastically overpaid in taxes. Despite reaching out and escalating to their management, I’m left with the feeling that this service is not delivering on its promises. I paid over $4,600, and yet I’m now hiring another provider to get the job done correctly. I rarely leave negative reviews, but I feel obligated to warn others about my experience. I would strongly advise anyone considering Bench to look elsewhere for reliable bookkeeping support. Pros There was nothing I liked about bench. They charged me for work not completed. Cons They lock you into a 12 month contract and do not bother to do the work accurately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2024 Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. A member of our Client Success team will reach out to you directly to address your concerns and work together toward a resolution. KT Kishore T. CEO Computer Software ### "They WILL miss the deadlines. No doubt" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 16, 2024 Really bad and dishonest service. They always claim that they marked the file as high priority...but nothing happens. Pros That had a decent workflow in place that lets business owners answer questions at their own pace Cons They are not well staffed. They miss the deadlines often. They are not honest with the timelines. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The promise of better accounting and less expenses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Denissa E. Bench is lifer. Education Management ### "Bench is lifer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2024 Experience mixed emotions, I am happy coz finally it's really approachable Pros The way that the brand approach costumer Cons Everything is okay with Bench. The quality, the sustainability an Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Scott N. Owner Design ### "Bench has let me down " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 20, 2024 It almost ruined my business working with Bench. I wish I would have known sooner that they are not a good book keeping company. No real time insights. My last completed books were in 2021! I'm still waiting on 2022 and 2023 to be done. Why did I keep giving them a chance? Pros Back in 2020-21 they were fine, I had one point of contact and reminders to upload information. Cons My books have not been completed for tax years 2022 or 2023 yet. My taxes were filed incorrectly for 2022 and it almost ruined my business due to over paying taxes. I've had 6 different book keepers in as many months. No humans working on my books. Books never get done and can't trust the results. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bruno A. Founder Entertainment ### "Total disaster of company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 18, 2024 I am a bit puzzled on how there are so many 5 star reviews. My experience has been a total disaster. Stay away, just Google for "Bench reviews Reddit" and you will find the real users experience. Pros Excellent service to receive an extra dose of stress. Cons They have changed my bookkeeper 4 times in a single year; they made repeated mistakes after mistakes on my books, nothing was personalized, all they do is to set the system to classify the transactions; 2 different 'tax experts' that gave me wrong information; books are NEVER completed on time, they are constantly late by several months; about filing taxes: they will file for an extension regardless of whether your books are done or not.. without even consulting with you; messages and emails are never replied to, you have to call every time and nothing gets resolved; Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Giuliano D. Customer Care Rep Telecommunications ### "My Experience With Bench" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 29, 2024 Pros With Bench handling all our accounting needs is easy It makes financial reporting easy Cons Not a single issue with Bench. It is has has been very swift. Switched from [Account Ability](https://www.capterra.com/p/154484/Account-Ability/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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