# Page 12 | Bench Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Bench the right Bookkeeper solution for you? Explore 312 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews

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Bench

4.5 (312)

[View alternatives](https://www.capterra.com/p/137795/Bench-Bookkeeping/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Bench

## Showing most helpful reviews

Showing 276-300 of 312 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Stacy W.  
founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "great service for small business!"

August 20, 2020

4.0

I started out with Bench for their knowledge on SBA laws during the pandemic; i quickly added them to be my bookeeping service.

Pros

super easy to sign on and they are very knowledgeable. Especially with the PPP and SBA laws, they are a leader.

Cons

had quickbooks prior and they werent able to merge my prior books into their software. That being said, their software is way easier to use and more streamlined. I'm very happy with it.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

hated quickbooks

Review Source

Response from Bench Accounting

September 23, 2020

Thank you so much for sharing, Stacy!

VR

Verified Reviewer  
Owner/Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Makes my life easier"

April 30, 2019

5.0

I am a new small business owner, and trying to navigate bookkeeping on top of everything else was a real challenge. My CPA recommended Bench to me, and I am really happy with it.

Pros

Easy to use. Easy to read reports. Easy to communicate with my bookkeeper.

Cons

I received a new bookkeeper only after a few months of my first bookkeeper.

Review Source

RV

Ryan V.  
Owner  
Photography  
Used the software for: 1-2 years

### "Great service better than traditional bookkeeping "

April 29, 2019

5.0

Pros

The combination of app / visual metrics with personal care and attention

Cons

Still in the honeymoon phase after a year so no cons yet

Review Source

KP

Kimmi P.  
proprietor  
Retail  
Used the software for: Less than 6 months

### "thrilled with Bench"

April 29, 2019

5.0

I love knowing my numbers but hate entering the data... bench has solved my problem by pulling the data and crunching the numbers for me :)

Pros

i loved the ease of use of the software and the friendly, helpful staff

Cons

The price is on the high side, but since I hate entering the numbers I am willing to pay.

Review Source

VR

Verified Reviewer  
Director, Finance & Analytics  
Consumer Goods  
Used the software for: Less than 6 months

### "Amazing Service"

April 29, 2019

5.0

I am incredibly pleased with the overall experience with Bench. Everyone at Bench has been very helpful and gladly assists you in any way possible. 10/10 recommend!

Pros

Intuitive, user-friendly, great reporting tools!

Cons

Managing multiple companies on their software I haven't had any negative experiences!

Review Source

JB

Jared B.  
Pastor  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great "

June 16, 2020

5.0

Great

Pros

It easy to use, and we don't have to do it.

Cons

It take some time check up on everything. But that is going to be the same with every company.

Reason for choosing Bench

My friend uses you guys and loved it.

Review Source

Response from Bench Accounting

August 12, 2020

Thanks, Jared for your kind words! Glad we are able to help support your business.

GJ

Gideon J.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Fantastic product, needs app"

April 29, 2019

5.0

Great support, nice ui, love it.

Pros

Everything is great I just want an app to send push notifications.

Cons

I would like more views on how our money is used and such. I hate needing to use mint.com in addition to your product when I feel there is so much overlap

Review Source

VR

Verified Reviewer  
Co-Foundef  
Retail  
Used the software for: 6-12 months

### "An amazing experience"

May 1, 2019

5.0

An amazing experience that is empathetic to my needs, encouraging to my goals and makes me feel confident.

Pros

The ease of use The personal attention The attention to detail Also got me an accountant

Cons

I like everything about Bench. Can’t think of anything negative.

Review Source

JB

Jakob B.  
Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "Peace of mind"

April 29, 2019

5.0

Pros

We are an international founders and dont have understanding of US tax system. We dont want to focus on it and Bench saved us a ton of time. I would recommend it to anyone.

Cons

We had some problems understanding the interface at first.

Review Source

MF

Maradith F.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Bench is amazing!"

April 29, 2019

5.0

Pros

Its the greatest feeling having the task of keeping my books off of my shoulders! They make the whole process so easy and the pricing is very fair!

Cons

I honestly can't think of anything. They've made it such an easy experience.

Review Source

JS

Jessica S.  
Co-founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great for the price"

April 29, 2019

5.0

Great working with them, very personable, very friendly.

Pros

Ease of use, friendly customer support, price is great.

Cons

Price is determined by expenses, but a lot of start ups expenses flectuate when they are starting out and the prices don't correspond correctly.

Review Source

AW

Adam W.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Saved a Ton of Time (and money)"

April 29, 2019

5.0

This has been a fantastic experience! They were able to save me a TON of time in getting my books up to date, and now it's basically on autopilot. Can't express enough how happy I am to have the bench team/software keeping this going for me. Also, their support team is absolutely FANTASTIC - from sales to onboarding to management. It's really been such a great experience all around.

Pros

Great reporting (more than I was getting with other software), easy to use, and really didn't have to think about it too much. Saved me a ton of time.

Cons

There were a few glitches in syncing up my accounts, but they did get resolved.

Review Source

DB

David B.  
Owner/operator  
Farming  
Used the software for: Less than 6 months

### "Saves so much headache!!!"

April 29, 2019

5.0

Great!!!

Pros

I love Bench! They are so easy to use. Great value for the cost. Great customer service. I get to work one on one with the accountants in charge of my account. Great app and website. It saves me so much time in the business office so I can get back to what matters. I would easily say that I will make my money back 5 times over in time saved and get a have a higher quality financial report and bookkeeping data.

Cons

Wish they had my specific bank but it is a small town bank. Still have no problems with the service.

Review Source

NV

Nichole V.  
Salon owner  
Consumer Services  
Used the software for: Less than 6 months

### "One less thing to worry about "

July 29, 2020

4.0

This is my first year using them but I’m hopeful that end of year will go very smoothly and my accountant will be able to save me more money with everything being itemized correctly

Pros

All my salon bank and Cc info is linked into one place

Cons

Initial set up but that more my bank not allowing a 3rd party which makes more work for me

Review Source

Response from Bench Accounting

August 12, 2020

Hi Nichole. Thanks for taking the time to write this review. We are committed to making this tax time as seamless as possible! Thanks for being with us.

Sara V.  
Head of Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Best accounting tool for startups"

July 17, 2019

5.0

Pros

Its platform and customer service are the best things I experienced in my life

Cons

No negative comments everything it's great!

Review Source

VR

Verified Reviewer  
Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best money I spend every month"

April 29, 2019

5.0

Pros

Great customer service Easy software Beautiful design

Cons

Wish there was a better way to integrate with my accountant, but that's more on my accountant than Bench.

Review Source

DS

Darren S.  
Co-owner  
Retail  
Used the software for: Less than 6 months

### "Easy book keeping "

September 1, 2020

5.0

Pros

Perfect solution for a small micro business that doesn’t have the capacity to hire a CPA.

Cons

Sometimes the rules don’t categorize accurately

Review Source

Response from Bench Accounting

September 23, 2020

Thank you, Darren!

VG

Veronica G.  
Love and Life Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love it!"

April 29, 2019

5.0

Overall, I love the service and will continue to worldwide them.

Pros

I love the team at bench. I feel very taken care of and they do their work quickly. I love not ever having to worry about doing my own books. It’s takes so much time and doesn’t pay the bills!

Cons

One big drawback is there software always disconnects from my bank. So I have to go in there a few times a lot to reconnect. It’s not the biggest deal in the world, but it gets annoying and I don’t always do it timely, so my books get behind.

Review Source

MA

Miriam A.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Organized Finances for Small Law Firm"

April 29, 2019

5.0

My experience with Bench has been excellent. Customer service is wonderful, and it is user friendly.

Pros

I like being able to categorize and organize all of my expenditures and receipts for my law practice. Organization is key, and having everything sync with our bank accounts to create helpful reports is very valuable. Compatibility with our bank accounts and payroll software is very helpful.

Cons

There was a hitch syncing with our payroll software, but Bench worked it out and customer service was on point.

Review Source

LD

Logan D.  
CEO  
Design  
Used the software for: Less than 6 months

### "Amazing Team and Amazing Price"

September 15, 2020

5.0

Pros

Love how personalized it is at it's pricepoint.

Cons

Wish there were a bit more financial tracking tools built-in, say recurring revenue, etc., for startups.

Review Source

Response from Bench Accounting

September 23, 2020

Thanks, Logan!

SM

Samantha M.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great for small law firms! "

April 29, 2019

5.0

Pros

Ease of use, reports, direct contact with a specific representative

Cons

I wish the software included trust accounting

Review Source

VR

Verified Reviewer  
Owner  
Information Services  
Used the software for: 6-12 months

### "Simple and direct"

May 7, 2019

5.0

Pros

The SW is intuitive and simple, providing the functionalities I need.

Cons

Maybe better integration with online banking

Review Source

JW

Jacques W.  
managing principal  
Real Estate  
Used the software for: I used a free trial

### "Excellent Service"

August 5, 2020

5.0

Pros

Easy of use, interface, customer service and pricing

Cons

none that i can think of. I will recommend their software to friends and family

Review Source

Response from Bench Accounting

August 12, 2020

Thanks so much , Jacques!

GC

Gordon C.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Newish client"

April 29, 2019

5.0

Really enjoying it

Pros

Connect with support team, on boarding was super smooth

Cons

Haven’t used it enough to form an opinion

Review Source

ET

Erik T.  
Strength Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best thing you can do for a small business"

April 29, 2019

5.0

Took so much weight off my shoulders as Bench does pretty much everything for you. I can finally just focus on building the business without doing all that tedious worrying about financials. Because I can now focus on amplifying my business full on, in a year we project to expand to a bigger location and having Bench take the bookkeeping work off my plate was a huge part of this becoming a reality.

Pros

Super easy to use and my bookkeeper, \[SENSITIVE CONTENT HIDDEN\] is amazing!

Cons

Everything is awesome, no complaints here

Review Source

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