Best For

Any customer who needs to manage email or PST files in Microsoft Exchange or Office 365.

Product Details

Mail Attender is a comprehensive tool for Microsoft Exchange email management. Mail Attender rules can manage content stored in mailboxes, network PST files, desktop PST files, Online Archives or public folders. Combine a flexible set of conditions and actions into scheduled rules to copy/move/delete message content, formulate custom reports or gather statistical information about Exchange data.

Contact Details

Sherpa Software

http://www.sherpasoftware.com

Founded in 2001

Located in United States

Mail Attender Pricing Overview

There is a free version of Mail Attender.Mail Attender does offer a free trial.See additional pricing details for Mail Attender below.

Starting Price

  • Not provided by vendor
  • Subscription pricing - contact us for more details

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours

Mail Attender Features

Archiving & Retention
Canned Responses
Data Recovery
Email Monitoring
Queue Management
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting/Blacklisting

Mail Attender Reviews

Showing 5 of 11 reviews
Overall
4.6/5
Ease of Use
4.8/5
Customer Service
4.7/5
Travis W.
Reviewer
Online Media, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2019

“Manage your email with Mail Attender!”

OverallMy overall experience with Mail Attender has been wonderful. Knowing I can manage my email with ease is always great.
ProsI like how I can use it in windows. I also like how I can manage my emails and how I maintain complete control over my email infrastructure. You can do things like migrate PST content to different places like Exchange Archives and the cloud. You can also reduce storage space which is great.
ConsThere is nothing I dislike about Mail Attender. I like everything that Mail Attender has to offer. Everyone should try this.

Vendor Response

By Sherpa Software on September 11, 2019
Thank you for you kind review, Travis!
Reviewer Source 
Source: Capterra
September 6, 2019
David S.
Senior IT Administrator
Automotive, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 24, 2017

“Gets the job done”

OverallGreat product and great company to deal with. They have always stepped up to help. Even wrote a new feature for use to help keep mail boxes cleaned up.
ProsGreat logs so you can see what is getting done or not done. Once you get it running, you can forget about it since it gets the job done.
ConsSo many features that it can sometimes be hard to navigate to what you need.
Source: Capterra
January 24, 2017
Avatar Image
Andy A.
Newsletter Editor
Publishing, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 30, 2019

“Mail Attender provides strict rule adherence for Microsoft Exchange Mailboxes”

OverallI have been using Mail Attender for less than 1 year. During this time my cohorts & I have only encountered mailbox issues created by user related errors.
ProsInboxes are quickly cluttered in a busy network of graduate level researchers. Mail Attender has given us an assured system for purging & recovering mailbox contents
ConsThe comprehensive assortment of features offered by Mail Attender tempts troublesome meddling when multiple users are free to deploy the desktop agent. User warning flags about resulting time costs are necessary.

Vendor Response

By Sherpa Software on January 2, 2020
Review looks great - thanks!
Reviewer Source 
Source: Capterra
December 30, 2019
Scott W.
Manager of Messaging and Collaboration
Packaging and Containers, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
January 24, 2017

“Manager of Messaging and Collaboration”

OverallExperience of filling out the survey was fine. Experience with Sherpa Mail Attender software has been very good. We use it for managing (deleting) our mail older than 90 day.
ProsAbility to scan Exchange mailboxes and act on messaging with a variety of options.
ConsWe have run in to some bugs which required patches or upgrades to the software. Have to have multiple servers (7) for our environment.
Recommendations to other buyersNo.
Source: Capterra
January 24, 2017
Chris L.
Sr. Messaging Engineer
Health, Wellness and Fitness, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 24, 2017

“Mail Attender Rocks!!!”

OverallWe have been using Mail Attender about 6 months now to handle a 6 month purge that we run against all mail files and it has been fantastic. We are getting ready to use it for archiving as well and the support we have received to get everything running has been great. We have also made requests for some functions that were not in the product and Sherpa made those happen extremely quick. Plain and simple the product just works so if you are looking for software to help you control your mail files look no further because this is what you want to use.
ProsEasy to setup and use...great logging.
ConsNone so far.
Recommendations to other buyersJust buy it...you won't be disappointed.
Source: Capterra
January 24, 2017