# Page 6 | EV Reach Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is EV Reach the right Remote Support solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137908/Goverlan-Reach/reviews

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EV Reach

4.6 (132)

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Last updated March 13th, 2026

# Page 6 - Reviews of EV Reach

## Showing most helpful reviews

Showing 126-132 of 132 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Support Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use remote access software"

September 30, 2018

4.0

Pros

I love how easy the software makes it to remotely access your machines

Cons

I believe the front end design could be improved - at times I found it hard to navigate, but overall a very usable experience.

Review Source

MK

Mark K.  
Engineer  
  
Used the software for: 1-2 years

### "Smooth installation and ease of use"

June 23, 2017

4.0

Pros

Scripting abilities allow flexibility to easily install programs or perform work on end computers. The user interface is well designed.

Cons

The installation of the central server has to many requirements if you are not a domain administrator.

Review Source

KH

Keith H.  
Sr. Systems Analyst  
  
Used the software for: 6-12 months

### "Good product, good price, great service."

June 13, 2017

4.0

Pros

The software provides many great features, and a low cost. Easy to use and install on machines. The new Reach product seems to be an improvement.

Cons

Somewhat unstable, sometimes does not connect to central server. We use the software locally and across VPNs and the instability happens on both sides. The upgrade to Reach could have been more automated.

Review Source

RS

Rasheed S.  
System Support Technician  
Information Technology and Services  
Used the software for: I used a free trial

### "EV Reach Review"

March 28, 2023

4.0

helping end user solve problems without having to be psychically there in person.

Pros

Remote connecting is the most impactful due to the ease of use

Cons

Sometime it sticks due to a poor network connection.

Review Source

SP

Steven P.  
IT Manager  
  
Used the software for: Less than 6 months

### "One of those must have products "

June 13, 2017

5.0

Pros

The range of functionality is second to none, without a doubt one of the best Admin tools out there and makes day to day tasks a breeze.

Cons

Could do with some pre built packages / scopes for software management but find it very hard to fault it at all.

Review Source

RF

Ryan F.  
Network Administrator  
Education Management  
Used the software for: Less than 6 months

### "Pretty good but found the application would randomly crash sometimes. "

June 23, 2017

4.0

Easy user administration.

Pros

Being able to remote to people outside the network who aren't on VPN. Love the WMIX reporting as well.

Cons

It crashes randomly or gets hung up and I need to force close it. There could be better error reporting as well.

Review Source

MC

Molly C.  
Computer Support Analyst  
Education Management  
Used the software for: 6-12 months

### "It's helped me support my users remotely better than previous products I've had to use. No crashes!"

June 19, 2017

5.0

Pros

I like the ability to share the user's screen with them logged in using my credentials to perform tasks.

Cons

So far, the only problems I've had are with workstation settings that have nothing to do with Goverlan. It is such an improvement over the software packages I've had to use for remote support.

Review Source

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