# ivolunteer.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ivolunteer.com the right Volunteer Management solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137988/iVolunteerOnline/reviews --- ivolunteer.com 4.7 (40) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ivolunteer.com Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews NK Naomi K Volunteer CoordinatorWriting and Editing, Self-employedUsed the software for: Less than 6 months. “The dashboard gave me great visibility into how my signups were going. And the price was great - great functionality for the price.“ October 9, 2025 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Occupational Therapy Student Used the software for: 2+ years ### "Easy time saving way to organize volunteers" May 28, 2018 5.0 Pros This provided me a way to organize about 100+ volunteers for a 2 day event each year. Very simple and easy to set up. Provided a great grid of open slots for volunteers to see what areas needed more help and which ones were pretty well filled Cons I honestly can't think of anything I don't like... The layout for the volunteer sign up page is a little plain but it keeps things simple and gets the job done Review Source MP Malissa P. Mission Director Religious Institutions Used the software for: 2+ years ### "Long Time User and Fan!" September 4, 2025 5.0 I've used iVolunteer for at least 10 years and recommended it to other organizations. Our volunteers love how easy it is to volunteer and our staff like how easy it is to set up events and communicate with volunteers. Pros I love how easy it is to set up events according to the unique needs of each event. Also, being able to make changes to events without changing the link for our volunteers is a great feature. The best thing is how easy it is for our volunteers to sign up, receive reminders and thank you messages and to be in a database to get information about new events. Cons Having multiple volunteers with one email has made it a challenge to report accurate participation numbers. But having the capability to sign up multiple people with one email (families or groups) is more important than the reporting information. Not having a text option for volunteers was something we've wished for a long time. Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing ivolunteer.com We liked how easy iVolunteer was to use and to learn to use for new employees as well as volunteers. iVolunteer provided more value for the cost. Review Source Response from 79ware September 5, 2025 Thanks for your review, Malissa! We're happy to hear that ivolunteer is working well for your organization. When running the Participation report, you can choose to sort/group by name instead of email address to help with tallying the participation numbers for volunteers using the same email. KR Kelli R. Chief JOY Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Chief JOY Officer" May 25, 2025 3.0 I would say C -- I have not looked for other options yet. It does make it easy for volunteers to find the events we need help with Pros I like the cost -- it is reasonable for a small charity like ours. There are some helpful features like the auto reminder. Cons You can not clean up contact list.. many duplicates and very messy. We need to be able to manage the master volunteer list and clean up dupes - UI is clunky at best. Review Source Response from 79ware May 26, 2025 Thanks for your review! You can delete inactive contacts and merge duplicate contacts from the Database > Participants tab. To merge, click the More button next to the secondary record and then click Show or Transfer Slots. Click Transfer \[X\]'s Slots to Someone Else. We endeavor to provide excellent support. Please reach out to us anytime at support@ivolunteer.com and we will do our best to help. CS Cindy S. Volunteer Manager Food & Beverages Used the software for: Less than 6 months ### "iVolunteer: Easy Efficient Effective!" February 9, 2026 5.0 We started out with a 30 day free trial and quickly realized we needed to up our game. \[sensitive content hidden\] in the support department has been absolutely fantastic, never makes you feel stupid, explains things and sends an email recapping everything. We are 100% pleased with iVolunteer! Pros The website is intuitive and easy to understand although it might be easy for me to say that since I’ve used other systems before so I’m somewhat familiar with the concept. The best part is that our volunteer program has gone from maybe a half dozen people to almost 100. Volunteers like to know exactly what they’re going to be doing the date the time; they appreciate consistency and this website accommodates all of those concerns. Cons I don’t really have any negative things to say about the website, the design, the features or the support. Review Source AM Ashley M. Campus Minister Education Management Used the software for: 2+ years ### "Great Tool" October 10, 2025 4.0 I really appreciate how much time saves me in. I am constantly soliciting volunteers and managing sign-ups for my job, and ivolunteer.com takes much of the headache out of the sign-up and reminder process. Pros I like how easy it is to set up and edit reminder e-mails. I also like how I can quickly sign up people who are already in my system and can duplicate an event while keeping all of the same volunteers when needed. This works great for events that happen monthly, and I need the same people to get reminders without making them sign up for each month. Cons I wish that the creation of forms were streamlined. There are so many tabs with so many options, which allows for diversity within forms, but it would be easier if it were simpler. Too often, I forget to change something on one page, but don't realize it because I have moved past that page. Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing ivolunteer.com I felt that I could manage and customise more. Review Source WW Wendy W. Lead Administrative Assistant and Undergraduate Research Program Coordinator Education Management Used the software for: 2+ years ### "iVolunteer for Scheduling" May 27, 2025 4.0 There is a learning curve to ensure you enter your information correctly. But it is a good resource. Pros It provides an easy way to track multiple schedules for multiple people. It is also convenient for the faculty I work with to choose their availability. Cons The downside is that the iVolunteer itinerary or schedule doesn't have a professional look, so I have to create that separately. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing ivolunteer.com Had used as a test pilot and customer service Review Source JM Jenifer M. Event Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend iVolunteer for large organizations" December 5, 2024 4.0 I have been utilizing iVolunteer for 3 years now for our National Convention & Expo and it is the only system that can manage such a large number of volunteers. My volunteers like how easy it is to sign up for shifts, cancel, and change shifts. On the admin side I enjoy the mass email functionality and but the schedule and description layouts can be worked on. Pros I enjoy the flexibility it offers. I am able to make changes and communicate with my volunteers even during the event in real time. The system is super easy to utilize by the volunteer and admin. I also enjoy that everything is customizable, and you can save your data for the following year. Cons I feel that the overall layout can be better. Volunteers should also be able to sign up for all volunteer shifts at once. Offering design templates could be useful as well for new users who would like to things up and running in a short period of time. Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/)[Volunteer Scheduler Pro](https://www.capterra.com/p/101919/Volunteer-Scheduler-Pro/)[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)[PayBee](https://www.capterra.com/p/197678/PayBee/) Reason for choosing ivolunteer.com Available to save data year after year, pricing, flexibility in scheduling and functionality, custom features for branding Review Source Response from 79ware December 10, 2024 Thanks for your review, Jennifer! Good news: ivolunteer.com now has a New Event Wizard with many templates to start from. When you click +Add, the wizard is the default method of creating new events. Your template customizations will be saved for future copies. AA Anahid A. Committee Member in charge of all IT Philanthropy Used the software for: 2+ years ### "Makes managing volunteers a breeze!" December 8, 2025 5.0 It's been terrific. Prior coordinators used paper and pen to track who was signed up and which house they are assigned to. Now, I can manually assign those volunteers I want at a given house, and the rest can select where they want to help out without my having to track anything. It's been an amazing time-saver! The fact that they can sign-up and receive a confirmation email with all the information regarding the home tour is a big plus - once again saving me time, plus it ensures I don't miss contacting anyone. The few times I had questions, I was able to call and speak to a live person who was friendly and knowledgeable. As a 30+ year IT professional, I highly recommend iVolunteer! Several people I know have used iVolunteer at my suggestion, and all of them have been happy as well. Thank you for a great program and made things much easier for the "Inside the Gates" Home Tour! Pros I use iVolunteer for a charity Home Tour. Previously, the volunteer coordinator maintained everything on paper - iVolunteer allows easy sign-ups and tracking of all committments. Cons Using the prior year as my template could be simplified a little. It takes me a little longer than I'd like to make sure everything has been updated properly. Review Source MV Marlo V. Director Non-Profit Organization Management Used the software for: 1-2 years ### "A great partnership forged toward our mission!" December 8, 2025 5.0 iVolunteer database management system is terrific! Customer service is exceptional. Their Text capability will give our volunteers "up to the min" news about what is going on and how they can help! Pros We love using iVolunteer. The customer support is top notch! We get answers timely and they are willing to help accommodate our specific niche' of requests. Cons We would love to see more font and color capability for texts, as well as server space to upload flyers for events if needed. It would be nice for "My Commitments" page to display a grid: (event title, attended date; Name of POC of event, POC phone #, confirmed attendance date) Review Source KC Keely C. Volunteer Coordinator Events Services Used the software for: 2+ years ### "Experience With IVolunteer " December 16, 2025 5.0 This has been a system used within the organization since 2020 due to the constant upgrades provided that align with the growth of tasks and roles that are required every year to improve participant experiences. Pros Having a user friendly interface that allows for event specific adjustments without source coding headaches! Any questions in regards to set up or the software itself is covered through the customer support team or the videos provided. Cons There are some limitations when it comes to creating sub-groups for events. Especially when there is a lot of diversity with the number of volunteer roles to be filled. The more roles, the busier that the page can look without subgroups. Review Source SN Sandra N. Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "ivolunteer rocks!" November 20, 2024 4.0 I really enjoy the emails that let you know who is registering for an event and the templates for sending out emails are extremely helpful. They are also very responsive to any challenges their clients are having with the system. Pros The ability to schedule events and send emails. Cons Sometimes it's difficult to figure out which tab has the events and who is attending. Review Source Response from 79ware December 2, 2024 Thanks for your review, Sandra! The Manage tab in Event details will show you who has signed up, and you can also change the visibility of names under Event Settings > Display. We'll be happy to help with adjusting your settings to make info easier to find. NZ Norman Z. Volunteer Coordinator Religious Institutions Used the software for: 1-2 years ### "One of the best volunteer sites" November 20, 2024 5.0 Overall, I have recommended to several colleges. Pros It is really easy to create events and sign up pages. There are tons of options to choose from when creating events. Cons The organizational web page set up can be a bit confusing and the box doesn't expand to allow you to see the entire page while editing. Review Source Response from 79ware December 2, 2024 Thanks for reviewing us, Norman! In administration, you can expand an area by clicking the small white-border square in the left corner of the tab bar. Please let us know if you have any questions. AH Aretezia H. Family Coordinatior Non-Profit Organization Management Used the software for: 1-2 years ### "Great for Organization of Volunteering " November 19, 2024 5.0 Pros The ability to sign up and keep track of volunteering Cons I’m satisfied with I don’t have anything I did not like Review Source EW Ebony W. Coordinator, Community Engagement Non-Profit Organization Management Used the software for: 2+ years ### "Best software for event scheduling" February 17, 2017 5.0 I have used iVolunteer for the past 3 years for an annual run and it has been an absolute time saver. You can set up an event and schedule reminder emails with urls to your volunteer handbook as well as customize your sign up (for example, asking prospective volunteers to input emergency information) all with a few clicks. For events that are reoccuring, the software saves your previous details such as previous schedule and database of volunteers so that you do not have to duplicate information for the next year. I would definitely recommend this product for anyone who holds large events. Pros Automation of responses and emails, auto confirmation for volunteers. Cons Takes a bit of time to get used to features. Review Source DS Daniel S. Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "iVolunteer makes me Happy" October 8, 2025 5.0 I have used iVolunteer for over 10 years managing about 5 sites. I have tried other systems, but none are as simple to setup and manage as iVolunteer. Pros Easy and intuitive for managers and volunteers. Many options for setup. Valuable database and email system. Webpages are useful to volunteers to learn more about event. Can give vols ability to control just a few things or many things. The more they do the less I have to do. Cons Well, to be honest, it would be nice if it were a bit cheaper. Though it is competitive with other volunteer sign-up sites. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing ivolunteer.com Simpler, more intuitive, more bang for buck. Review Source Response from 79ware October 10, 2025 Hi Daniel, thanks for reviewing ivolunteer! We're happy to hear the platform is working well for you. FYI, even more value for money is coming soon with text notifications for Premium accounts and a message center in My Commitments for all. NK Naomi K. Volunteer Coordinator Writing and Editing Used the software for: Less than 6 months ### "Excellent value - Excellent functionality" October 9, 2025 5.0 It was easy to understand, set up and use. The dashboard gave me great visibility into how my signups were going. And the price was great - great functionality for the price. Pros It was super easy for the volunteers to use to sign up for things - with over 150 volunteers who had never seen it before, I got 2 questions. Everyone else was able to sign up for - mostly multiple - volunteer slots on their own. Cons I would have liked more control of the sort order controlling how the events appeared on the home page. And I would have liked to be able to tweak things in the setup on a tablet... The setup screens didn't work on the Kindle Fire tablet. Review Source Response from 79ware October 10, 2025 Hi Naomi, thanks for your review! Events on your home page initially sort by date created, but you can also sort by event name or start date. The Event Sort Order dropdown is at the bottom of the home page settings under Organization Details > Home Pages. TJ Tanisha J. CEO Religious Institutions Used the software for: 1-2 years ### "Great tool! I highly recommend it" September 4, 2025 5.0 I really enjoy using . It's a great tool with many customizable features to use for volunteers to sign up for roles. Pros I like that you can customize the volunteer screen. I can set up automatic email reminders to volunteers. I also, get a confirmation that the emails were sent out. In addition, I like that I can view who signed up, and the attendee can't view who signed up. I also like that it has a calendar template I can use for volunteers to sign up. I don't have to recreate everything from scratch every month. Cons At the moment there's nothing I dislike. I honestly can't think of anything. The only thing I would say is the fact that I can't send automatic text messages. Review Source Response from 79ware November 28, 2025 Thanks for your review, Tanisha! We're happy to hear that ivolunteer is helpful for you. Good news: automated texts are now available for all Premium US accounts (texting to Canada to come soon). This article gives instructions for volunteers to opt in: https://ivolunteer.com/new-and-upcoming-features-for-easier-volunteer-management/ MG Megan G. General Manager Sports Used the software for: 2+ years ### "More Than Just Sign-Ups: Excellent for Managing Item Donations!" October 9, 2025 4.0 We have a menu item on our website that has all of the volunteer events and we're able to link to individual events in our social media and newsletters. It's very easy to share. Pros It's an easy way for volunteers to see the jobs that need doing and sign up for something. It helps keep them accountable since they've signed up for it. We just recently used it for asking for a "donation of things" as well and that worked really well as we didn't end up with a bunch of duplicate items. Cons I think the interface could be a bit smoother. It functions fine but not every feature is intuitive. Review Source Response from 79ware October 10, 2025 Thanks for your review, Megan! We're glad ivolunteer is making it easier to manage your volunteers and donations. UI-wise, your feedback is valuable, as we're always working to improve in response to our customers' requests. DG David G. Project Manager Aviation & Aerospace Used the software for: 1-2 years ### "Hooked on iVolunteer " May 27, 2025 5.0 iVolunteer is a great platform. I love there are no adds. The support team is excellent. I discovered iVolunteer about 8 or 9 years ago, setting up events for more than 4K volunteers across the globe. Pros How simple and straight forward it is to setup and event, and for volunteers to register. So simple it's genius. Cons The lack of a text option to send updates, reminders, etc to volunteers. Any additional cost to include it in a yearly plan would be worth it. Review Source Response from 79ware May 28, 2025 Hi David, good news: texting is on the way! Rollout will be end of summer for Premium accounts. We'll keep you updated. Thanks for your review! TD Tom D. President Non-Profit Organization Management Used the software for: 2+ years ### "We’re glad we found you" December 9, 2025 5.0 Our experience with Ivolunteer has been great. I find the reports very timely and the software helps me find inaccurate email addresses easily. Pros The functionality and features of the software are excellent. Customer support is excellent and always able to steer us in the right direction Cons The depth of the software is amazing and quite a ways beyond what our small organization needs. As with many things, most of us will use an only a small portion of the tools available. Review Source MM Marshall M. Website admin Sports Used the software for: 2+ years ### "Great product for managing volunteers at events" September 5, 2025 5.0 We've been using this system for several years with our club and it's been very successful. There are lots of options depending upon the type of event you have which is great. Once the template is setup it can easily be copied. Pros iVolunteer is highly customizable. It's easy to use once you learn how it works and customer service is excellent. Cons It's not mobile friendly to make changes to the events. I just make sure I use my laptop to make changes. Review Source SW Susan W. Jack of All Trades Civic & Social Organization Used the software for: 2+ years ### "Easy to use!" December 8, 2025 5.0 IVolunteer saves time by being able to create an event by copying a previous one. Makes contacting volunteers a breeze and has several ways to do so. Love it!! Pros Love the ability to copy a previous event! Saves so much time setting up the next event! Having all the volunteer's emails in one place makes it easy to contact them. Cons Takes a while to learn how to utilize all the features but that's not a bad problem to have. Sometimes I have to hunt to find where certain language is coming from in order to edit. Review Source NP Nikki P. Marketing and Media Administrator Religious Institutions Used the software for: 1-2 years ### "IVolunteer is great" May 27, 2025 5.0 It's been such a great tool for our organization. It keeps our event organizers and volunteers organized. The reports are super handy as well. Pros iVolunteer is easy to use and keeps all of our volunteers organized. I especially like the email reminders and the ability to create several home pages. Cons There isn't anything I really don't like. There is a bit of a learning curve regarding setting up the sign up but so far it's been useful for us. Review Source TA Terri A. VP Visitor Engagement Museums and Institutions Used the software for: 2+ years ### "ivolunteer is necessary for our museum's volunteer program!" May 27, 2025 4.0 We have used ivolunteer for large pubic events that requires hundreds of volunteers as well as small group tours for our museum. In both cases, we've been happy with the user interface, simple design features and reporting. Pros I love the ease with which volunteers can sign up for a shift. I also love the reminder functionality that we can set a day or two ahead of the event. Cons We have used ivolunteer for at least 3 years and to date, we have not found any issues with using the program for our volunteers and in the administration. Review Source DD Dwayne D. Admins Non-Profit Organization Management Used the software for: 1-2 years ### "Powerful volunteer management portal." September 4, 2025 3.0 Pros Complex for our use cases. Can create different slots for different volunteer roles. Good value for money. Cons Not mobile friendly for volunteer sign-up pages. Little bit complex for bigger admins to understand. Review Source Response from 79ware September 5, 2025 Thanks for your review, Dwayne. ivolunteer offers a mobile-friendly layout, and in the New Event Wizard, you can adjust its format under Slots > More Options. For existing signups, make sure that "optimize on mobile devices" is checked under Event Settings > Display. Please let us know if we can provide further assistance with optimizing your events. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.