--- title: "N-central Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is N-central the right Patch Management solution for you? Explore 253 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/13803/N-central/reviews/" page_type: "reviews" language: "en" --- N-central 4.2 (253) [View alternatives](https://www.capterra.com/p/13803/N-central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of N-central Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews SO Sean O Senior Cyber Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years. “The automation capabilities, device monitoring, patch management, and remote access tools significantly reduce administrative overhead, improve response times, and deliver a strong ROI by saving both time and operational costs.“ May 11, 2026 CS CALEB S Network EngineerInformation Services, 11 - 50 employeesUsed the software for: More than 2 years. “While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable reporting data. Despite numerous engagements, support was unable to provide a permanent resolution for these core stability issues.“ April 30, 2026 Olti G CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues rather than react to them. While there is a learning curve and some areas of the interface could be more modern and streamlined, once properly configured, it becomes a highly dependable backbone for service delivery.“ April 29, 2026 BB Brian B DirectorInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo, Analytics, Vulnerability dashboard, etc)“ May 4, 2026 AA Andrew A Security ArchitectInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights.“ May 4, 2026 CP Christian P Sys AdminInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Ultimately, using N-able feels like driving a reliable car where the manufacturer has stopped listening to the drivers. While the "engine" (patching and alerts) is strong, the "dashboard" (UI/Reports) is dated, and the "service center" (Support) is unresponsive.“ April 28, 2026 SO Sean O Senior Cyber Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: More than 2 years. “It has become a core platform in our managed services operations, allowing us to streamline endpoint management, automate repetitive tasks, improve patch compliance, and proactively monitor client systems.“ May 11, 2026 CP Christian P Sys AdminInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Instead of developing AI to solve "non-issues," the development team needs to prioritize fixing the long-standing bugs and workflow limitations that partners deal with every single day.“ April 28, 2026 ## Showing most helpful reviews Showing 1-25 of 253 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua J. Director of RMM Operations Computer & Network Security Used the software for: 2+ years ### "Best Partner, Product is improving quickly." June 6, 2025 5.0 N-Able's partnership is not to be matched. They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM product that will exist in the market. Pros It's ability to handle 3rd party patches is significant for being a default feature set. They also have built a great first pane of glass experience. Cons N-Central does not have the ability to automate against the system itself. This has required my team to work around some of the constraints instead of building exactly what they need. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central It has better scalability and the company is a better partner. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Platform Alignment Efforts were the informant of this. Review Source SO Sean O. Senior Cyber Security Engineer Computer & Network Security Used the software for: 2+ years ### "Reliable and Powerful RMM Platform for MSP Growth" May 11, 2026 5.0 Overall, my experience with N-central has been very positive. It has become a core platform in our managed services operations, allowing us to streamline endpoint management, automate repetitive tasks, improve patch compliance, and proactively monitor client systems. Its robust feature set and reliable performance have helped us deliver better service and support to our customers. Pros N-central provides excellent visibility and centralized management across all client environments. The automation capabilities, device monitoring, patch management, and remote access tools significantly reduce administrative overhead, improve response times, and deliver a strong ROI by saving both time and operational costs. Its flexibility and scalability make it ideal for managing both small and large customer environments, and their customer support team is knowledgeable, responsive, and helpful when resolving issues or optimizing platform performance. Cons The initial setup and learning curve can be challenging, especially for new administrators. Some advanced configurations and policy tuning require deeper product knowledge, and the interface can occasionally feel cluttered when navigating complex environments. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) We switched from LabTech to N-central to gain a more modern, scalable, and reliable RMM platform with stronger automation, better patch management, and improved network/server visibility. N-central provided better overall operational efficiency, easier policy-based management, and stronger ROI by reducing manual administrative effort while improving service delivery across our client environments. Review Source CS CALEB S. Network Engineer Information Services Used the software for: 2+ years ### "The Shadow of its Former Self" April 30, 2026 3.0 Over the last several years, N-Central has remained largely stagnant, with several core functionalities actually experiencing regressive performance. This lack of meaningful innovation has forced significant operational overhead onto our team as we compensate for the tool's shortcomings. With a clear trend of rising licensing costs paired with a decline in both product stability and support quality, the value proposition is becoming increasingly difficult to justify. Pros N-Central excels at aggregating granular device telemetry, which is essential for proactive client support. The recent UI modernization provides a more streamlined, contemporary workspace that improves overall visibility, but still needs refinement. Cons While the monitoring is strong, the patching and security suites proved inefficient for our client base, requiring excessive manual intervention due to unreliable reporting data. Despite numerous engagements, support was unable to provide a permanent resolution for these core stability issues. Furthermore, the company’s recent trajectory suggests a shift toward prioritizing aggressive monetization over product quality and technical support. We hope to see a return to their original customer-centric philosophy in future roadmaps. Review Source JH James H. System Engineer Information Technology and Services Used the software for: 2+ years ### "Solic performer in the MSP arena; best OOB performance among the competition" April 30, 2026 5.0 its been solid. we have never had a massive amount of downtime, but there have been a couple. for the 2 instances were services were affected, n-central did reach out and let us know that they knew and were working on it. they kept us informed and resolved the issue in a timely manner.. which for an MSP is minutes, not hours of god forbid, days. Pros over the years, i have used a lot of RMM/RAT applications. i honestly like N-Central the best. i have a wide selection of stats and metrics available at a glance and if need more details, there are plenty of tools available for investigation.. you have scripts, file push, system cmd line access. installs are easy via the probe or manually and the Take Control app always connects and its pretty stable. Cons I was surprised by the inadequate reporting features. you would think that if i have all these stats and data that i can see on the page, i should be able to check the columns i need and export to a csv, but no. the canned reports are useless. unless you are willing to access n-central via API, i wouldnt even go to the reports section. its the one part of the product i consider subpar and even useless. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) cost was astronomical and product was worse, harder setup, less features, more bloat. switching to n-central was easy and worth every penny saved. Review Source AA Andrew A. Security Architect Information Technology and Services Used the software for: 2+ years ### "A Solid RMM, with some oversights which hurt what could be a perfect product." May 4, 2026 5.0 Love/hate. The power it affords is amazing, and in some places, the technical places, it affords a lot of possibility and is easy to use. On the other hand, fighting with the UI is tiresome, and important things like the rule engine controlling which patches are and aren't approved is obtuse and overrides and rule application order don't make logical sense. I am happy to expand on this topic on a phone call if it will improve the product, because I believe in it. PLEASE contact me. Pros The customization it affords with regard to things like patching and alerting users to needed reboots, alongside the Automations provided from the community are highlights. The Automation Builder is great and easy to use, and the fact that it is based on and allows the integration of custom PowerShell scripts makes it very powerful. Cons The UI needs work and was recently made worse. Our company uses it as a cloud-only fully-probeless deployment, and even things like the home screen refuse to land us where we should be going. The new Asset view is clunky and missing lots of features, and the old Device View doesn't allow for custom or resizable columns. These are the gateways to accessing the tools and viewing, filtering, sorting, and launching tasks needs to be easy, fast, robust, and have icons for easy identification and readability. Some of these things should be obvious oversights and it feels like we are going backward with things like the recent removal of all icons. Whoever came up with that idea needs to be fired. The way patch approval rule engine needs an overhaul and simplification, as they way it is currently designed is obtuse and requires hours with support to understand what it is actually doing on the backend and what will and won't be approved and why. This is in dire need of attention. I am happy to expand on this topic on a phone call if it will improve the product, because I believe in it. PLEASE contact me. Alternatives considered [Automox](https://www.capterra.com/p/148872/Automox/)[KACE](https://www.capterra.com/p/208240/KACE/)[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Ivanti Device Control](https://www.capterra.com/p/193239/Device-Control/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Needed an agent-based cloud-hosted provider that did not require us to be on VPN, allowed us to brand and customize the restart dialog, select patch types via approval rules, remote control machines, and perform auditing via monitoring, and customization and app deployment via automations / scripts. Switched from [GFI LanGuard](https://www.capterra.com/p/88911/GFI-LanGuard/) Needed an agent-based cloud-hosted provider that did not require us to be on VPN, allowed us to brand and customize the restart dialog, select patch types via approval rules, remote control machines, and perform auditing via monitoring, and customization and app deployment via automations / scripts. Review Source bR brad R. IT Director Internet Used the software for: 1-2 years ### "Great RMM and remote tool. MSP Manager great for our internal IT ticketing." April 28, 2026 4.0 It provides a solid, centralized platform for monitoring, patch management, and remote support, which helps streamline workflows and reduce the need for multiple tools. The automation capabilities are a major advantage, allowing routine maintenance and issue remediation to run with minimal manual intervention. While there are occasional slowdowns and support response times can vary, the system itself is stable and capable at scale. For organizations managing multiple endpoints or clients, it delivers strong value and dependable performance overall. Pros What stands out most about N-able N-central is how it consolidates monitoring, management, and automation into a single, scalable platform. The unified dashboard gives clear visibility across endpoints, servers, and network devices without needing to jump between tools. Automation policies—especially for patching and remediation—save a significant amount of manual effort and reduce human error. Remote access is fast and reliable, which is critical for day-to-day support. Cons While N-able N-central is a strong platform overall, performance can be inconsistent at times. Certain actions—like loading dashboards, executing remote tasks, or navigating between views—can feel slower than expected, especially during peak usage. This can impact efficiency when quick responses are needed. Additionally, support responsiveness has been hit-or-miss. While the team is knowledgeable, there are instances where response times lag or follow-ups take longer than ideal, particularly during urgent situations. Improving platform speed consistency and tightening support turnaround times would make a noticeable difference in the overall experience. Switched from [Atera](https://www.capterra.com/p/144309/Atera/) Features and cost and aterra launched too early. Review Source BM Bill M. Senior Solution Architect Information Technology and Services Used the software for: 6-12 months ### "N-central was easy to quickly setup and deploy for our company" April 28, 2026 4.0 Our overall experience with N-central has been very good and we'd recommend it to others companies similar to our who are looking for alternatives to Kaseya and Connectwise like we were when we started looking for a new RMM partner. Pros We liked the user interface and management processes the most about deploying n-central. The user interface is very streamlined and helps greatly for navigation between clients. Cons The only downside we've had at this time is sometimes getting customer support on the phone, we'd really like it if it were a more consistent experience about who speak with on the phone when issues come up. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Feedback from other MSP's and the increasing number of poor reviews of the other products. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) We made the switch from ConnectWise due to the increasing pricing, continuous security vulnerabilities and lack of support received for constant issues that occurred using their products. Review Source AC Andrew C. Systems Administrator Information Technology and Services Used the software for: 6-12 months ### "Very Customizable, but Missing Key Features" April 28, 2026 4.0 The system is complex and has lots of possibilities, but there are still features that are needed to make this a stellar platform. Support has been pretty good, but there are often cases where we have to go back and forth with them on a case. We've had some cases open for 3+ months before being partially resolved, and others open for nearly 6 months that still have no resolution. Pros There is a high degree of customization and ability to have granular controls at multiple levels (globally, per customer, and per customer site). Cons We have run into a lot of issues with the Take Control (remote control module) in the past. Most of our issues have been resolved, but there are still features missing that would be very beneficial, such as executing PowerShell commands through the terminal without having to remote into the machine, or a backstage mode that allows for a separate technician facing remote desktop that does not interrupt the user session. Also, several new features are being released, but they appear to be incomplete, or lack documentation. The documentation of the system is often very difficult to navigate. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central We wanted the greater control and flexibility. While Ninja seemed easy to use, we were looking for a more mature product. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Looking for a different tool. There were multiple factors, Automate was going to be sunset in a couple years. Review Source TR Tom R. CTO Information Technology and Services Used the software for: 2+ years ### "N-central has been a core solution for our MSP for over 10 years, always things to improve but looking forward to many more years" April 28, 2026 4.0 We have been using N-Central for over 10 years and it has been an excellent core platform for us to support our clients and operations. We look forward to continuing to use N-central and hope that significant improvement can be made around reporting and remote control integrated tools. Pros The monitoring and flexability around alerts is excellent. The abilities added to perform functions without having to remote into systems signficantly helps our supprot team work on end user tickets without disruption. Additionally the integrations with many other solutions has been very beneficial. Finally the seperation of the management plane from the monitoring plane has helped on the security front to allow us to shrink surface area from attacks. Cons Reporting and the analytics are just not that good. I know added effort is being put into this, but it is just not competitive in the current RMM market. Additionally the Take Control remote access agent and app is bulky and can be slow. Most engineers prefer to use alternative remote access tools, but will use Take Control if those are somehow not available or installed. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central They did not exist when we implemented N-central, those are the solutions we would look into should we have persistant issues with N-central. Review Source VR Verified Reviewer IT Manager Recreational Facilities and Services Used the software for: 2+ years ### "Get a handle on systems management with N-Central" May 6, 2026 4.0 Overall, we have been very happy with the N-Central product. We have used it for over 10 years and plan to continue doing so. Pros N-Central's remote support options are my favorite feature. The toolset goes beyond typical screen sharing, and allows your support staff to: view system metrics; access the command prompt; manage services, processes, printers; all from the background without interrupting the end users. Cons N-Central's system monitoring capabilities are very nice and informative. However, it takes a bit of work to get them dialed in. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) N-Central offers a more robust feature set than our previous solutions. Review Source MC Matthew C. Systems Manager Information Technology and Services Used the software for: 6-12 months ### "Quite good, with room to improve." April 24, 2025 4.0 It's been good. The learning curve is high, but once you get a feel for everything it becomes a powerful endpoint management tool. Scripting and third party app installs work well. Pros N Central does a good job of managing updates and pulls relevant data about each endpoint. The built in Take Control is a good bonus. We've been able to drop Splashtop and use that instead. SentinelOne integration is a breeze to setup and deploy to endpoints as well. Cons Take Control is a bit rough around the edges. It works and is fine for technicians, but can't be used for our end users. We had to use NinjaOne to allow our clients to remotely access their machines. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The robust looking reports were the main factor. Take Control leaves a lot to be desired, so we may end up going the Ninja route at the end of our contract. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) We switched because Datto sucks. Scheduled updates never seemed to happen properly, price changes and welching on our contract after the changeover to Kaseya left a bad taste in my mouth. Review Source SB Shannon B. Network Security Admin Building Materials Used the software for: 1-2 years ### "A good review" April 28, 2025 5.0 I very much enjoy it and think it is a very valuable tool for my organization. The IT individual who works under me has really no prior experience in computers, but he has adapted well because of how easy N-central is to use. Pros Ease of use and the number of documentation/videos available. For something of this size, a lot of documentation is needed to navigate it and make it useful. Through the documentation I have automated many tasks for my company. Cons It can be a little confusing at first about where to create/link rules and scheduled tasks. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The dashboard is user-friendly and comprehensive without being overwhelming It works with Apple products, allowing us to manage the iPads It includes file management on the back end It will allow us to install/uninstall on the back end Allows us to run scripts on the back end Allows us to run cmd/ps on the back end It will integrate with Sentinel One Allows us to remote in, both attended/unattended Allows us to reboot on the back end Allows for 3rd party patching It is compatible with mobile devices The agent can be deployed through Intune Cost: $1.75/endpoint/month Review Source CS Caleb S. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Still a Fan, but Hoping for Improvements in Support and Billing" April 24, 2025 4.0 While I like most of the people I work with at nable, there are many areas for improvements. Pros N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs. Cons Support often fails to respond in a timely manner, their outdated billing model results in overpaying for unused licenses, and their remote support software is unreliable—frequently uninstalling itself or breaking on client machines. Alternatives considered [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing N-central we determined that the n-able offering was better than other solutions and at a good price point. At the time, many other IT professionals were recommending it Switched from [GFI EndPointSecurity](https://www.capterra.com/p/133398/GFI-EndPointSecurity/) more reliability because we were having constant issues with AV and patching Review Source NP Nicolas P. Senior IT Technician Farming Used the software for: 2+ years ### "Overall great remote tools for an IT department" May 8, 2026 4.0 I have been using N-central for over 15 years, when I was with an MSP and as a direct customer. The product remains pretty solid and has a lot of add-ons should you need them (security/anti-virus, backup/disaster recovery), etc. so there is a lot of flexibility. In the times I've had to contact support, they usually are knowledgeable and get the issue resolved. The product allows us to quickly provide support to our end-users, often without the need for them to be present at their computers. Pros It provides much of what our IT Departments needs in one product: remote support, monitoring, management. The additional tools for running custom scripts and remote commands are very beneficial as well. The user interface is pretty simple and easy to use. Overall, it is a good value for what our department needs, so we don't have to purchase multiple services. Cons The "Take Control" remote control option does not seem to be reliable all the time. We often run into issues not being able to connect, forcing us to use a third-party option. I also do not like that you have to pay a lot more for a "Pro" license to be able to have certain features on endpoints, like patch management and running automation jobs. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "N-Central - Positive Review" April 29, 2026 5.0 Overall, my experience with N-central has been very positive, especially from an MSP perspective where control, scalability, and reliability matter. It’s a powerful platform that enables proactive IT management through strong automation, patching, and monitoring capabilities, allowing us to stay ahead of issues rather than react to them. While there is a learning curve and some areas of the interface could be more modern and streamlined, once properly configured, it becomes a highly dependable backbone for service delivery. It supports a mature, standardized approach to managing client environments and aligns well with a growth-focused MSP that values efficiency and security. Pros We are very happy with this product. What I like most about N-central is its depth and control as a true enterprise-grade RMM. It gives you a very granular level of visibility into endpoints, servers, and network devices, which is critical when you’re managing diverse client environments. The automation capabilities stand out—being able to script, patch, monitor, and remediate issues proactively at scale saves a significant amount of time and reduces reactive support. Its integration with tools like backup, EDR, and reporting creates a more unified operational workflow, which is key for an MSP looking to standardize services and deliver consistent results. Overall, it strikes a strong balance between flexibility and power, making it ideal for MSPs that want to go beyond basic monitoring and truly mature their service delivery. Cons What I like least about N-central is that its depth and flexibility can sometimes come at the cost of usability. The interface isn’t always the most intuitive, especially for newer technicians, and there can be a noticeable learning curve to fully leverage its capabilities. Certain workflows—like policy management, reporting customization, or navigating between device views—can feel a bit clunky or outdated compared to more modern RMM platforms. Additionally, performance can occasionally lag in larger environments, and fine-tuning alerts to avoid noise without missing critical issues takes time and experience. While it’s powerful, it often requires more hands-on management and internal standardization to get the most out of it. Review Source MT Michael T. Delivery Manager Technical solutions manager Information Technology and Services Used the software for: 2+ years ### "N-Central - A robust multi device type monitoring and management system" April 28, 2026 4.0 Overall, The product is great for its designed usecase, it has flexibility to fit items in that were "second thought" which is nice. Pros N-central is a great platform for specific services. In todays world there are many competitors in similar spaces, N-Central sets itself apart for a verity of reasons. First and foremost the care touchpoints, being able to have open conversations about the product and our solutions goes a long way. There has been several occasions in which we needed to accomplish a specific monitoring need and while the solution was not available, I was able to have conversations to develop workarounds to get us our MVP. Flexibility of the tooling is what I appreciate the most, whether I'm wanting to do core monitoring, or flex into endpoint security, the tool has the capabilities available. There also seems to be continuous improvement for the user experience, from the GUI to the available feature set. Having set roadmaps lets us know what's in the pipeline and what we can expect. If I place myself in an admin category, even the reporting can be customized from OOB reports or directly tapping into the data lake itself. It makes the day to day management efficient and adds continuous value to my clients. Pricing is competitive compared to other solutions, which is the icing on the cake. Great value for the money for the flexibility provided. Cons For my specific use case, I'd love features revolving around network management. While the tool is robust for server/desktop management, it lacks when it comes to classic network management. Sure I can monitor a switch and add custom OID's for monitoring, but the display (device view) isn't revolving around the asset type, Its based around normal computer endpoints, and we have the ability to somewhat add network components to it. It also takes a TON of work to get decent results for network monitoring, weather it be BGP status, Directly executing configlets via ssh or simply polling CPU/Mem/Buffer states. If there were ready made templates for top cisco network devices, this would add massive value. Currently I have to staff an SME just for configuration and maint. Alternatives considered [ManageEngine OpManager Plus](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/) Reason for choosing N-central More focus around network infrastructure Review Source RG Robert G. Managed Services Administrator Information Technology and Services Used the software for: 2+ years ### "N-Central is a good RMM" April 28, 2026 4.0 I like my N-Central. It's the core of our managed service offerings and provides our support staff with valuable client environment data. Allows our support team to have real-time data and securely remote connect to devices for quicker troubleshooting and remediation. Pros N-Central is a feature rich and comprehensive RMM. We use the hosted version and easily access our console from a web browser. MFA login, monitoring, patch management, remote access, notifications, and device management and maintenance all from one platform. Several built-in Integrations and API options allow for flexibility and automation. Cons No simple mobile device management options. No control over user account security settings. Site probes are limited to only 1 network subnet and do not support VLANs. Review Source JR Joe R. Team Leader of Managed IT Services Computer & Network Security Used the software for: 2+ years ### "Overall, a good product" April 28, 2026 4.0 Overall, it's a good product. I don't have experience to compare it to other RMM tools but it does what I need it to do. Pros It's a very powerful tool with many functions that can be performed remotely. As an MSP, we're able to easily separate computers into different companies which receive different policies. Cons Take Control is very unreliable and takes too long to reconnect when there is a temporary drop in network connectivity. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Before I started with the company in 2021. Review Source CB Chris B. Director, IT Infrastructure and Apps Consumer Goods Used the software for: 2+ years ### "Fantastic TOOL to make ANY IT Team Efficient" April 28, 2026 5.0 I have been using N-Central for some time and it is a fantastic tool. The monitoring, remote control, patch management, and alerting allows my team to be very efficient with their support. Pros The ease of use, value for the money, easy integration with SSO for greater security, and very little service downtime has allowed our team to remain focused on what's important - supporting our customers. Cons The built-in reporting could be a bit stronger. The current reports can be limited causing you to find alternate methods to gather the data (usually manual for us). Review Source MB Michael B. Systems Admin Information Technology and Services Used the software for: 2+ years ### "The decent product from your line" April 28, 2026 4.0 Overall can't really complain. Most issues come from Take Control but I know that is seperate so NCentral as a whole is actually pretty decent. Which is saying a lot because most of the time I have nothing but issues with NAble products. With all the other products, we find ourselves contacting customer support more than actually using the product. Pros Out of all your products, this is the better one. Supports most things you could as for from an RMM agent. Cons Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details. The widgets have the 3x3 dot icons like you should be able to re-arrange but you cant. Review Source MB Matt B. Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "Great tool for managing multi-site organizations" May 8, 2026 5.0 N-central RMM is a solid, dependable tool that makes managing systems a lot easier. The monitoring and alerting are strong, automation saves tons of time, and everything is centralized in one place. It has allowed our team to address issues in a much quicker faster. Pros \- Ease of use - Quick deployment - Reporting and dashboard capabilities - Multi options to deploy software and scripts - High quality training options available Cons It seems there isn't much investment in their mobile app, I would imagine this may be deprecated in the near future. Review Source DS Darin S. Senior Solutions Architect Computer & Network Security Used the software for: 2+ years ### "Reliable RMM but believe patching needs improvement." May 5, 2026 4.0 Overall I am pleased with the platform and it does what it needs to do for to be effectively manage my customers. Pros N-central provides great centralized management for my customer endpoints and networks. The remote monitoring, control and alerting work great. Cons Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why. Review Source RN Reymond N. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "N-Central Review" April 30, 2026 4.0 Pros Reliable and stable for the most part. Any experiences with support have been resolved quickly and professionally. Cons Occassional outages but they are few and far between. Some issue with Take Control connectivity occassionally Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Company decision that I was not a part of Review Source ZH Zachary H. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "A great tool that needs heapings of polish and QA from real life use from MSPs" May 9, 2025 3.0 A very useful tool that has all the information and levers to pull to accomplish my needs but continually makes each step a pain by either not making things readable, obvious, or requiring extra work. A product that requires the use of support for clarification on any technical issue is not a properly laid out product. Pros N-Central contains just about all information you could need about your environment in one product. It also allows for a lot of actions to be taken that can really help with managing lots of customers with varying needs. Cons Finding where information or actions are is extremely difficult and certain names make no sense. Almost every time i want to do something new in N-Central it requires me getting in contact with Support (who are helpful) to find and use something. Furthermore, the required steps usually are convoluted and usually not named appropriately. Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce. This is very sad considering all the information exists within N-Central but is not accessible to Admins. Review Source HA Hans A. CTO Information Technology and Services Used the software for: 2+ years ### "The only advantage over other RMMs is broken by design" April 25, 2025 3.0 It's ok, not great, not terrible. We recently got a contact person who seems nice and willing to help but we haven't had much problems that needs assistance yet. Pros It's on-prem and supports a variety of operating system. Otherwise it like every other RMM in the fact that it can monitor and do remediations, do reports, remote control endpoints etc. There is nothing special with N-Central over other RMM software. It does its job and does it mostly with any problems. Is it perfect? By no means. Does it do its job proficiently? It does. Cons The fact that N-able has unlimited access to the system. This is a HUGE security flaw in how N-able designed the software. It doesn't matter how secure the product is or how much background checks we do on our staff if n-able and it's employees have unlimited System Level access to ALL of our customers servers and DATA. If I've know that before we purchased the software we would most likely not have installed it. However, this is only a flaw since it's on-prem. All cloud based software already have this downside since the employees most likely have access to their own product. So the only upside N-Central have, being on-prem, they managed to screw up in the most catastrophic way possible. They also don't let you have access the Linux that runs N-central. That is somewhat understandable since it's a virtual appliance but a huge pain in the \*ss when trying diagnose when something goes wrong. Apart from that, they have a kind of slow and somewhat lacking support for Linux. It took almost a year for them to support new Ubuntu versions. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.