# Page 3 | N-central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is N-central the right Managed Service Providers (MSP) solution for you? Explore 253 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/13803/N-central/reviews --- N-central 4.2 (253) [View alternatives](https://www.capterra.com/p/13803/N-central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 20th, 2026 # Page 3 - Reviews of N-central ## Showing most helpful reviews Showing 51-75 of 253 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BB Brian B. Director Information Technology and Services Used the software for: 2+ years ### "N-Central is Good, N-able is Great!" May 4, 2026 4.0 It is a decent product and so far, the best I've used. I like the company even more, their peer groups and head nerds are great! Pros Flexibility to create your own monitors, patching management, integrations with other systems, API support. Cons All new features require new SSO, limited innovation around existing features, some features just seem to take forever to be released and be fully in production (Nzo, Analytics, Vulnerability dashboard, etc) Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Best value, uptime, patch management, and performance Review Source RT Ricardo T. Operations Team Manager Computer & Network Security Used the software for: 1-2 years ### "Feedback on N‑Central Experience" May 8, 2026 4.0 My overall experience is very positive. We will continue using N‑Central for a long time, it is our first support tool. Pros Overall, it is an excellent work tool. I particularly use the Take Control option very often, and it works like a Swiss watch! The ability to open a support case and instantly start a chat with an agent is outstanding. It truly sets you apart from other technology companies. Please keep this focus—great support often matters even more than a great product and you have both of them. Cons I believe generating reports and alerts should be a bit simpler, more predefined reports would be a great thing. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) We consider that, in general, N‑Central is the better solution. Review Source MB Michael B. Systems Admin Information Technology and Services Used the software for: 2+ years ### "The decent product from your line" April 28, 2026 4.0 Overall can't really complain. Most issues come from Take Control but I know that is seperate so NCentral as a whole is actually pretty decent. Which is saying a lot because most of the time I have nothing but issues with NAble products. With all the other products, we find ourselves contacting customer support more than actually using the product. Pros Out of all your products, this is the better one. Supports most things you could as for from an RMM agent. Cons Something I dislike about NCentral is customization options when it comes to how a device is displayed once you get into device details. The widgets have the 3x3 dot icons like you should be able to re-arrange but you cant. Review Source David H. Account Manager Information Technology and Services Used the software for: 2+ years ### "N-Central- 15+ year MSP Client" May 14, 2025 4.0 Overall we are pleased with N-Central. We have reviewed other RMM tools that have greater functionality, but also appear to have a more complex interface. Pros N central gives us the ability to remotely support our clients users. The ability to pull serial numbers and tag numbers makes creating lifecycle reports for clients easier. Cons Often, devices are not checking in. In some cases, the devices are no longer in use, but we have had instances where this was not the case and we needed to reinstall the agent. Review Source VD Victoria D. Tier One Tech Information Technology and Services Used the software for: Less than 6 months ### "N-Central Overall review" April 28, 2026 4.0 Overall experience is really good! I really enjoy using it as we were using another RMM that wasn't as good. Monitoring is really easy and seamless. I can open two devices at once. And the customer support is really kind and understanding. Management processes are explained by customer service very well! Pros I can remote into all my clients devices with ease. Super easy to use and can learn alot! The security of N-Central is top notch too. It automatically signs you out after a period of time to ensure no one can access it. The value N-Central provides our company is extreme. And the user interface is very easy to learn. Cons Sometimes there's too much to learn all at once. Sometimes the temporary downtime can cause issues. The downtime issues are very few and inbetween though. Switched from [Pulseway](https://www.capterra.com/p/141792/Pulseway/) The ease of using N-Central was really nice. Additionally, it was much cheaper for a better product. Review Source PS Preston S. Senior Network Engineer Computer Networking Used the software for: 2+ years ### "Overall good and works well. " April 28, 2026 4.0 Works well. Configuration is complex and can be confusing. Easily monitor multiple devices. Easy to check hardware and backups at a glance. Remote support is a must and works well. Pros Visual console to easily view devices. Monitoring is easy. Remote support is good. Helpful to manage devcies Cons Complex configurations. Setups can be confusing with multiple locations to use for a single configuration. Review Source AR Antonio R. Delivery Director Information Technology and Services Used the software for: 2+ years ### "All-in-one tool" May 11, 2026 5.0 Great experience, since the very beginning the support from vendor was very good, it changed a lot the way that we were operating Pros I like that you can have all the necessary capabilities in one platform, the implementation, administration and support are easy and intuitive. Cons Report Management needs improvements, including customization, export, and better integration with APIs. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) We were looking for a tool with more capabilities and user friendly Review Source KK Karanpal K. User Support Technician Information Technology and Services Used the software for: 2+ years ### "You are doing good Job. :)" April 25, 2025 4.0 Overall experience is 8.5/10. We have added MSP Manager recently, so exploring the features and options for the time being. Pros N-central provides more services with flexibility than others. Its standout features include advanced automation for routine tasks, customizable dashboards, and comprehensive network monitoring. It offers scalability, making it suitable for both small businesses and large enterprises. Moreover, it has proactive alerting and patch management tools help ensure efficient system managemnt. improving overall IT performance and reducing the downtime. I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices. Cons I do not like the few options in MSP Manager. Like, while adding the time entry, if I do it manually, it is not saving the time entry, but if I select from the drop-down menu, it works. If we added the wrong email address by mistake, it is sending undeliverable emails continuously. More than 100 emails have been received, which was very annoying. After changing the status of a ticket, we cannot add a time entry, which should be allowed. Review Source PD Philip D. Network Administrator Government Administration Used the software for: 1-2 years ### "Taos Pueblo N-ABLE Review" May 4, 2026 4.0 Pretty good, there are a couple of things I don't like but once you get an understanding of how it works, you can find workarounds. Pros The amount of customization you can do, especially for clients/departments. The information given on endpoints as well. Cons The UI can be a little confusing at first, not very user friendly. Some prerequisite settings aren't easy to change. Review Source RV Roger V. Support Partner Financial Services Used the software for: 2+ years ### "Great Tool for Managing Clients" April 25, 2025 5.0 for the most part my experience has been great. Tech resources have be thin and sometime hard to get on the phone, but when we do issues get resolved quickly. Pros works well to help me manage my client tech environment. It has the managed anti-virus that is quite effective (Bitdefender) and seems to work well rolling out Microsoft patches. Cons N-central has poor reporting. It would be good to have more robust reports on automated tasks, that we can present to customers directly. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central the sales rep was annoying, and called me for many months almost every week. Review Source SB Shannon B. Network Security Admin Building Materials Used the software for: 1-2 years ### "A good review" April 28, 2025 5.0 I very much enjoy it and think it is a very valuable tool for my organization. The IT individual who works under me has really no prior experience in computers, but he has adapted well because of how easy N-central is to use. Pros Ease of use and the number of documentation/videos available. For something of this size, a lot of documentation is needed to navigate it and make it useful. Through the documentation I have automated many tasks for my company. Cons It can be a little confusing at first about where to create/link rules and scheduled tasks. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The dashboard is user-friendly and comprehensive without being overwhelming It works with Apple products, allowing us to manage the iPads It includes file management on the back end It will allow us to install/uninstall on the back end Allows us to run scripts on the back end Allows us to run cmd/ps on the back end It will integrate with Sentinel One Allows us to remote in, both attended/unattended Allows us to reboot on the back end Allows for 3rd party patching It is compatible with mobile devices The agent can be deployed through Intune Cost: $1.75/endpoint/month Review Source AO Andrew O. Company Director Information Technology and Services Used the software for: 6-12 months ### "The best RMM I've tested" April 30, 2025 5.0 Generally a great experience, its a little difficult to get setup and figure out menus but once it has been setup its a very powerful piece of software. Their public roadmap is very encouraging that this will only be getting better! Pros The main thing about N-Central that won us over is the reliability of running scripts. Scripts are executed almost immediately, on-demand and scheduled. Its very responsive and we've not encountered any issues at all that weren't our own fault. Cons There is a lack of support for Linux distros, the documentation claims to support linux however the "support" is very limited at the moment. Alternatives considered [Syncro](https://www.capterra.com/p/207618/Syncro/)[Atera](https://www.capterra.com/p/144309/Atera/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reason for choosing N-central N-Central is the most comprehensive, it doesn't come with a lot of paid addons and from the trial, it just worked, everytime. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) We had issues with contract, N-Central fit our organisation better. Datto RMM we've had countless issues with Patch Management and 3rd Party Patching. Datto RMM also limits to 30 custom fields per device which N-Central does not limit. Review Source JG Jordan G. Technical Architect Computer & Network Security Used the software for: 2+ years ### "N-Central - Great for most MSP's and businesses!" May 9, 2025 5.0 Great, really does speak volumes and i personally havent come across much more in terms of product sets thats so flexible. Pros The take control options, the flexibility of products that can be tagged onto the solution too. I also like the solutions pre-intergrated SNMP MIB's however would always ask for more as the SNMP walks are hard work. Cons The dashboards are not typical of monitoring software and we have requested newer better dashboards that we can create. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing N-central At the time the pricing over the product was higher but we have since had better pricing! Switched from [Opsview Enterprise](https://www.capterra.com/p/130129/Opsview-Enterprise/) Opsview was all linux based with N-able there is a simple UI with no customised installations required. Review Source Kevin M. R. Senior IT Administrator Accounting Used the software for: 2+ years ### "N-Able is great for managing many computers for your company and clients" April 29, 2025 4.0 Overall experince has been good overall. N-Able is able to handle most of what we do. Occasionally something happens with the Take Control service where we have to uninstall and reinstall it on a computer - but overall it's fairly stable and works well for us. Pros N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. From pushing out updates to installing programs via scripts, N-Able is able to do it all. Cons The only thing I'd like to see more of with N-Central is more frequent updates on the Remote Viewer/Connection tool. I wish I could set the 'monitor preview' button to always show the view in HORIZONTAL mode instead of vertical mode that it defaults to - since this shows me the way the user has their monitors arranged. The only other main issues I've ran into is user's with large resolutions like 4K on multiple monitors which can overwhelm the viewer and make it starting glitching and crash (albeit this is only for a couple of our CEO/owner levels - but this is important). Alternatives considered [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Reason for choosing N-central Ease of access, pricing, and more flexibility and options Review Source KH Kyle H. VP Information Technology and Services Used the software for: 2+ years ### "Not going great." April 29, 2025 2.0 Not the same as it used to be. The product has barely had any meaningful updates in 5 years. Maybe now that it is no longer part of solar winds something will get updated. But I'm not going to hold my breath. We are creating our own products internally to replace the bulk of what n-central does. When we make our switch, it will be to our own product. Not worth the hassle to switch to another vendor that also doesn't work or charges more. Sorry you had to get this review but at least it's not public. Pros Our techs like the scripting ability. There isn't much else to say. They can login to work on PCs remotely. And it integrates with Connectwise so we can gather information and send to other integrations and generate meaningful reports. S1 is not integrated like AVD. In all the years that S1 has been deployed I have seen it catch a handful of exploits. Patching barely works. It's horrible actually. We used to tell clients that we would manage their cell phones. We used to use meraki mdm because n-able was so horrible. The n-able MDM product hasn't changed in 15 years just gross its even listed. The only change is the dashboards in recent years and no one uses them. To say its been a disappointment is an understatement. Unfortunately, we haven't had the time or energy to switch to another vendor. Cons the fact that the probes and agent updates almost always fail on 1/2 the deployed clients. It can take months to fix all the broken agents/probe after an update. It's horrible. I would never recommend this product and we have been using since the beginning. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central I don't remember the other products we looked at. It wasn't Kaseya VSA. Seemed like the right choice at the time. We got a ton of free essential licenses like 20k worth which covered the majority of stuff that we needed. That license got paired back and essentially useless making us have to buy/sell all pros. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) We had an internal product that we wrote. Not Kaseya VSA. We switched because the remote control was more secure and required less infrastructure on our end to support. (ie, VPNs everywhere) Review Source TB Trey B. System Administrator II Education Management Used the software for: 1-2 years ### "Great GUI Service and Pricing; API and Linux Capabilities Lacking" April 29, 2025 4.0 I'm rather pleased with N-Central, for the most part. They've created a system that can allow system administrators to monitor issues and have some of them auto-alleviate; technician's can have a convenient way to work on systems without interrupting the user (if said tech knows Command/PowerShell well enough), and/or they can request control in fair time for a nice remote help session with the user. Pros I like all of the options and avenues in which the N-Central agent can be deployed, as well as the capabilities of what all it can monitor. They also seem to have been very competitively priced and worked with negotiations in our purchasing process rather well. Cons Some automations within the system are incredible. But the automations outside of the system that are meant to go into it are lacking. Example, the API is great, but there's no way to have an automated script that can renew the API's tokens; we have to manually perform that renewal by hand every month, for Every. Single. Site. Another con: There doesn't seem to be a good way to use the Take Control feature from a technician's Linux desktop. (Workaround: Windows VM on Linux system.) Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Pulseway](https://www.capterra.com/p/141792/Pulseway/) Reason for choosing N-central N-Central seemed to meet our environment better. Review Source MB Matt B. Engineer Health, Wellness and Fitness Used the software for: 2+ years ### "Great tool for managing multi-site organizations" May 8, 2026 5.0 N-central RMM is a solid, dependable tool that makes managing systems a lot easier. The monitoring and alerting are strong, automation saves tons of time, and everything is centralized in one place. It has allowed our team to address issues in a much quicker faster. Pros \- Ease of use - Quick deployment - Reporting and dashboard capabilities - Multi options to deploy software and scripts - High quality training options available Cons It seems there isn't much investment in their mobile app, I would imagine this may be deprecated in the near future. Review Source NJ Nick J. Systems Engineer Computer & Network Security Used the software for: 2+ years ### "Awesome tool for any organisation" May 4, 2025 4.0 Generally very good support and customer experience. We are very happy with N-Central, just want more under the hood access. Pros Patching control over other software. The ability to control devices as the console as opposed to as a user & ability to run commands as system or user based on automation policies. Cons The lack of direct SSH access to the box means we don't have the ability to install Defender for Endpoint etc. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Poor remote control features in Kaseya. We needed more control of devices. Vendor management was also a problem. Review Source MS Miranda S. IT Tech I Health, Wellness and Fitness Used the software for: 2+ years ### "Great quality product, IT lifesaver" June 2, 2025 5.0 Preferred company to work with. We are leaving our MSP and they used this so we are hoping for a seamless transition. Pros I use N-Central products daily. They make my job in IT much easier. No need for other remote admin applications, inventory management, and helps to keep informed on products Cons Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Needed better reliability and wanted more product management Review Source JC Joe C. Technical Manager Information Technology and Services Used the software for: 2+ years ### "N-Central Review" April 25, 2025 5.0 I've used N-Central for almost 3 years, and its become an essential tool in our business. The account managers are always helpful and regular webinars and training sessions mean we always know what's going on and what to expect in the future. Pros All in one solution that gives multiple views and access to multiple reports all within the same area, massively reduces our admin tasks and streamlines our operations. Cons Its very large - hard to know where to go for all the different features and elements when first stating off. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[Pulseway](https://www.capterra.com/p/141792/Pulseway/) Reason for choosing N-central Seemed most established and had the most features, Also, had previous experience with Solar Winds. Review Source MC Matthew C. Systems Manager Information Technology and Services Used the software for: 6-12 months ### "Quite good, with room to improve." April 24, 2025 4.0 It's been good. The learning curve is high, but once you get a feel for everything it becomes a powerful endpoint management tool. Scripting and third party app installs work well. Pros N Central does a good job of managing updates and pulls relevant data about each endpoint. The built in Take Control is a good bonus. We've been able to drop Splashtop and use that instead. SentinelOne integration is a breeze to setup and deploy to endpoints as well. Cons Take Control is a bit rough around the edges. It works and is fine for technicians, but can't be used for our end users. We had to use NinjaOne to allow our clients to remotely access their machines. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The robust looking reports were the main factor. Take Control leaves a lot to be desired, so we may end up going the Ninja route at the end of our contract. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) We switched because Datto sucks. Scheduled updates never seemed to happen properly, price changes and welching on our contract after the changeover to Kaseya left a bad taste in my mouth. Review Source DS Darin S. Senior Solutions Architect Computer & Network Security Used the software for: 2+ years ### "Reliable RMM but believe patching needs improvement." May 5, 2026 4.0 Overall I am pleased with the platform and it does what it needs to do for to be effectively manage my customers. Pros N-central provides great centralized management for my customer endpoints and networks. The remote monitoring, control and alerting work great. Cons Security Patching seems to be very inconsistent and I struggle with getting it to push patches from time to time with customers and don't know why. Review Source CS Caleb S. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Still a Fan, but Hoping for Improvements in Support and Billing" April 24, 2025 4.0 While I like most of the people I work with at nable, there are many areas for improvements. Pros N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs. Cons Support often fails to respond in a timely manner, their outdated billing model results in overpaying for unused licenses, and their remote support software is unreliable—frequently uninstalling itself or breaking on client machines. Alternatives considered [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing N-central we determined that the n-able offering was better than other solutions and at a good price point. At the time, many other IT professionals were recommending it Switched from [GFI EndPointSecurity](https://www.capterra.com/p/133398/GFI-EndPointSecurity/) more reliability because we were having constant issues with AV and patching Review Source CM Chad M. Sr. Network Analyst Oil & Energy Used the software for: 2+ years ### "Not as good as it once was." April 24, 2025 2.0 It was better than what LogMeIn was but its fallen behind its other products and clunky now. Pros can: run scripts, install/deinstall apps, allow me to use command line to ping without taking over another machine first Cons UI is old and hard to navigate, auto enroll doesn't work on networks that have more than basic security set up, running jobs for patching and other automated functions are hard to set up and manipulate Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central price was lower and it was still slightly better than the other two, since then the other two have easily surpassed N-Central Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) It was not a good product overall at the time, since then has been overhauled and its better than N-Central Review Source SS Seth S. Consultant Information Technology and Services Used the software for: 1-2 years ### "Secure-ITNet review" May 5, 2026 5.0 I think it's a pretty good tool, for what we pay for and how we use it. Its a pretty easy system to use. Pros What I like most about n-central is the ability to remotely access computers we manage and push out certain apps and features right from the dashboard Cons I think the thing that really gets frustrating is after a while of being offline the agent does fall into a sleep and we have to repush it out again, and sometimes it take a while longer to push out certain things like apps and settings Review Source Similar Products Featured ## Related categories [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[IT Management](https://www.capterra.com/it-management-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.