# Page 3 | N-central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is N-central the right Remote Monitoring and Management solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/13803/N-central/reviews --- N-central 4.1 (195) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 3 - Reviews of N-central ## Showing most helpful reviews Showing 51-75 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CR Christopher R. IT Tier Two Medical Practice Used the software for: 2+ years ### "Just Right" May 9, 2025 5.0 Fantastic honestly. Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect middle of the road where you can do everything you need and easily figure out how to get it done. Pros Easy to use and does everything we could possibly need it to do, from remote access, patch management, scripting, maintenance, you name it. Of all the RMMs I've used as an IT person over the years, N-central has been the best mix of usability and functionality. Cons I honestly don't have anything to complain about with N-central! Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Cost and ease of use for our techs primarily. Review Source SL Steve L. Technical Director Computer & Network Security Used the software for: 2+ years ### "N-Central | Your single view of your customers equipment" May 14, 2025 5.0 We have used Ncentral for 17 years and find it valuable to our business. We have customised the email alerts to be informative to our technician's and have integrated with many 3rd party services allowing full visibility of issues often before the customer notices. Pros It is straight forward to use and makes it easy to see where issues are. Automation manager has lots of great features that allow us to customise our support and see data from other systems giving us a single pane of glass to view issues. Cons backups still only offer FTP as a way to store off appliance which is frustrating. It would be good if cloud storage could be used. Alternatives considered [HaloPSA](https://www.capterra.com/p/20971/HaloPSA/)[ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Reason for choosing N-central Workflows were more simple and there was no hard sales tactics like one of the others Review Source DH Denase H. President Computer Networking Used the software for: 2+ years ### "N-Able/N-Central Product Review" May 9, 2025 5.0 We have been an MSP for 6 years and during that time have found them to be a good partner. They offer business development assistance, training and a good product. Since adopting their platform we have seen a dramatic improvement in the stability of our clients environments. Pros Quick view of alerts across all client locations is a big time saver. Using the dashboard view and the additional on demand reports, we can speak knowledgeably with short notice about a client's assets and environment. The scheduled reports keep clients informed as well. N-Central provides quick access to client systems for the delivery or remote technical support. Cons I would like to see the formatting of the on demand reports improved. The data is thorough but the look of the reports is column and rows only. Would be nice to have charts included. Alternatives considered [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Reason for choosing N-central Because of the features, support, and price. Review Source DS David S. President Information Technology and Services Used the software for: 2+ years ### "Not worth the money, consider the alternatives" May 5, 2025 1.0 It's OK but not worth the high price tag. It is a solid RMM tool to use as the foundation of an MSP business, but as a customer for ~10 years, if I were starting fresh today I would look eslewhere. Pros It has a lot of nice features in the core remote management product. Cons It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like Azure endpoint management, and as remote management becomes more ubiquitous. N-Able basically spends all their time trying to integrate watered-down versions of other services they've purchased into N-Central. Meanwhile, they let bugs persist for YEARS. The mobile app is unsupported. The fingerprint login for it has been broken for at least 3-4 years. Additionally, working with N-Able is a miserable experience, whether it's on the sales, provisioning, customer service, or technical support side. Review Source BC Blake C. Owner Information Technology and Services Used the software for: 2+ years ### "How I Spent my Summer" May 6, 2025 4.0 The cons above notwithstanding, the service has generally been no-noise for us. It almost always provides what we need, when we need (sometimes agents go stale unexpectedly), but for the length of time we have been running this service, it has generally been worth it. Pros Obviously, centralising our enrolled clients assets into a single pane makes management much easier, as we can bounce from one device to another in the same tab. Being able to add in other services as/when needed adds value to the overall service as well. Cons Honestly, increased costs that can only be partially mitigated through long-term commitments. We understand that the under-the-hood dev and enhancements cost money to R&D, and appreciate them, but it grates at times, especially because there is no out clause with punitive penalties. If we develop a distrust for the product, we cannot break our contract without paying it out in its entirety. Review Source JW Jimmy W. Project Manager Information Technology and Services Used the software for: 2+ years ### "N-Central Review" April 24, 2025 5.0 overall its been a solid experience. better than other rmm solutions i've used before. has made our MSP operations for efficient in many ways. Pros Ease of creating filters/rules/notifications targeting certain devices Automation manager and amps make it easier to create additional functions Interface is user friendly for the most part Cons reporting is not great, either lacking of great detail or excessive load times device views could be better - column reordering, additions would be nice integrated take control has been absolutely terrible recently Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) functionality and usubility not what was expected Review Source DD Donald D. Owner Information Services Used the software for: 1-2 years ### "DD NetSystems Review" May 6, 2025 5.0 Great stuff. Save me a lot of travel time and I can put out fires in minutes. Make for happier customers. Pros Reliable In the Couple years of using it, It has always be there. The only down time was scheduled. The best part is it allows me to be in multiple places at the same time. Witch allows me to setup up end to end solutions from me desk. Cons There is not a lot I can say bad about this product. It has so much to offer, the only thing is me not have time to explore all the features it has to offer. Review Source Spencer E. IT Managed Services Engineer Computer & Network Security Used the software for: 6-12 months ### "Cove/N-Able Backup" December 13, 2025 5.0 Great, would recommend to other MSPs. We’ve been using and enabling Cove/N-able at our business for over a year now. Pros I like that Cove sends backups directly to cloud storage that’s isolated and immutable by design, meaning ransomware or local failures can’t easily corrupt your backups.  Cloud storage is included in the pricing, removing the need to buy and manage expensive local hardware. Cons That reporting lacks depth and dashboards could be more customizable or easier to navigate. UI isn’t super user friendly, but the training on it was good. Review Source GM Graham M. ICT Manager Hospital & Health Care Used the software for: 2+ years ### "Needs to be modernised and comply with E8" May 13, 2025 3.0 Initially great, however UI has become dated. Account manager is more focussed on selling more product, rather than ensuring you are utilising the product to it's full potential. Pros Relatively easy to setup. Automation manager is easy to program. Monitoring and alerting works well. Cons UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks Remote control and Automation Manager are external to the core product. Built in reporting not great, requires external reporting module to get decent information out. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Used it in a previous role as an MSP for about 8 years. Review Source PB Paul B. Owner Information Technology and Services Used the software for: 2+ years ### "Solid Product" April 24, 2025 4.0 Very positive overall. I have looked into switching systems on at least two occasions and always decided to stay with N-Central. Pros I like the simplicity of reviewing the security, updates, and backups for computers all from a single window. For more granular work, we have to open up another tab for security and a different one for backups but that is not a huge problem. I normally keep multiple tabs open anyway. Cons The scripting is my least favorite part. We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central The feature set and cost were the main factors in selecting N-Central. Review Source JG James G. Network Operations Engineer Computer Hardware Used the software for: 2+ years ### "N-Central is a good RMM" May 9, 2025 3.0 It was fine, using N-central was good and we could monitoring a LOT. We were able to create automations, self heals and use scripts to good use. But Patching definitely lacked. Pros It had a lot of options/monitoring and features so that you could monitor as much or as little as you wanted within the RMM. Cons The patching. It was very confusing, had a lot of filters, based on rules, based on auto approve rules. Then after all of that, and with support looking too. The patching didn't work Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Reason for choosing N-central Offered more monitoring, and automations. It was better alligned with our missions Review Source EP Eric P. boss Information Technology and Services Used the software for: 2+ years ### "Nothing gets a 5 star, not even me" April 24, 2025 4.0 it does the job, patching is tough, its a big product and i am sure everyone could be picky Pros the people at the company have always been helpful and its awsome to have lillian Cons reporting is complicated and nerd focused. i need to be sales focused and look good Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central glad i didnt choose kaseya, reddit /msp and i tell you no more Switched from [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) they didnt integrate thier own products funny Review Source VR Verified Reviewer IT Manager Recreational Facilities and Services Used the software for: 2+ years ### "N-central is a robust and capable " April 25, 2025 4.0 We have been using N-central for over 10 years and have no plans to change. Pros The ability to monitor and maintain systems across the entire organization. Cons The reporting section is a bit lackluster and could be improved upon. Review Source LC Lushin C. Senior Engineer Information Technology and Services Used the software for: 2+ years ### "N-Central. It's worth it." May 12, 2025 4.0 Extremely powerful and capable platform. Very happy with N-Central so far and they regularly provide updates, listen to feedback and have an excellent support team. N-Able success centre is very useful. Pros The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching. Cons Navigation. The UI can be overwhelming and confusing. It's difficult to remember how to access certain features and tools. Review Source CKV Charles Kyle V. Support Analyst Information Technology and Services Used the software for: 2+ years ### "N-central is one of the best ITSM platforms" April 22, 2025 5.0 I’m happy with the overall experience with N-able. I’ve been using it for 7 years now and it hasn’t really let me down since. Pros Ease of access to computers remotely, shows all the detail of each computer or server. Cons Take control service does have issues sometimes but can be resolved by reinstalling the agents. Review Source DL Darius L. Director of Operations Information Technology and Services Used the software for: Less than 6 months ### "Feature-Rich RMM with a Slight Learning Curve" April 25, 2025 5.0 The experience has been great. We moved to ncentral from CW Automate, so it was a big step up for us. It's been reliable and comprehensive thus far. It has given us a lot of control and additional functions which we did not have before. Support has also been great. Pros It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell scripting and scheduling. Cons There is somewhat of a learning curve especially when it comes to the patch management system and the automation manager. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Limited automation using automate and the scripting had to be within the automate engine which is not powershell. Patch management was messy and we needed something more reliable. Automate seemed really dated with limited improvements and development. A lot of the integrations we used have been deprecated. Review Source AP Anthony P. Senior network engineer Information Technology and Services Used the software for: 2+ years ### "We love Ncentral" May 7, 2025 5.0 Very good does what we need it to do as an msp we are able to setup our customers for success and offer them great value add tools. Pros Flexibility of the products ease of use and good range of features available in the MSP toolkit. Personally I like how’s you can run scripts and upgrade without any user interaction Cons Sometimes pc agents drop off for no reason which can be annoying and patching dosnt work sometimes and it’s tedious to fix Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Active monitoring in real time and ease of use Review Source AP Andrew P. Managed Services Administrator Information Technology and Services Used the software for: 2+ years ### "Investment Group Caused a Downfall" April 29, 2025 3.0 It used to be great, but after the latest issues and lack of urgency, we are questioning our future with N-Central. Pros Gives me the basics of an MSP. Fairly user friendly. Cons Ever since being bought by the investment group, live support has lost us customers by lackluster response time and de-escalating tickets. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central It is what is familiar currently. After the latest issues, we might look again. Review Source RD Rodney D. Technical Team lead Information Technology and Services Used the software for: 1-2 years ### "N-central a great tool for all MSP's" May 6, 2025 5.0 Easy to use and quick to implement, with a great range of tools and scripts that make daily tasks more efficient. I enjoy using it a lot — it really makes my job easier. Pros Easy to use and quick to implement. The platform provides a wide range of tools and scripts that streamline daily tasks and significantly boost productivity. Ideal for professionals who want to get the job done efficiently without unnecessary complexity. Cons No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going. Review Source DL Daniel L. Team Lead Information Technology and Services Used the software for: 1-2 years ### "Nable review " May 9, 2025 3.0 Overall very good , a bit more priority could be given to thte take control issues seeing as it is the MAJOR function that we utilize. Pros The ease of use , and wide array of fuctions that it can perform Cons Patching process needs some work , we have had several issues with customers workstation patching . Take control seems to have major issues , lots of issues where it gets installed and then does not work and requires 2 or 3 reinstallations to fix . Review Source AH Alex H. IT Tech Oil & Energy Used the software for: 2+ years ### "Nable review" April 24, 2025 4.0 overall nable has been good for the first bit. but lately it has been getting really bad and unstable especially with the viewer. I cant do my job properly without it. hope to see change otherwise start to look elsewehere. Pros lots of features that help IT do their job efficently Cons the random connection disconnects. nable take control not working, file retrieval does not work properly Review Source UI Unib I. Backup Operation Specialist Information Technology and Services Used the software for: 2+ years ### " Experience with N-able" May 19, 2025 4.0 My overall experience with N-central has been positive. The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure Pros N-central offers an intuitive user interface and a wide range of powerful features. Our primary use of the platform is focused on its remote management and alerting capabilities, which have proven to be both reliable and efficient in supporting our IT operations. Cons Sometimes the monitoring services are not working, and We need to use alot of time on troubleshooting. Review Source DO Dean O. IT operations manager Computer Software Used the software for: 2+ years ### "Review of n-central." May 12, 2025 4.0 Does what it says on the tin and no thrills one stop shop for everything. Pros The user friendly interface and the quickness of initial response times when raising support cases via chat. Cons Sometimes with more complex issues can take a while to get resolved. Also the inability to talk via the chat once the case has been raised rather than via email. Review Source JS JB S. President Information Technology and Services Used the software for: 2+ years ### "NCentral review" April 29, 2025 4.0 It has been good. We have been a client for over 20 years. Pros Customization and breadth of settings and services that can be enabled. Cons It can be challenging to program custom scripts at times. Review Source AL Alexander L. CTO Information Technology and Services Used the software for: 2+ years ### "Ncentral Review StjärnaFyrkant" May 5, 2025 4.0 Love the product, we have a lot to configure before we can use it fully though :) Pros The limitless configuration possibilities Cons The difficulty with all the rules, templates etc. so many places to change things Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central Much more flexability and configurability in N-central Review Source Talk to a Capterra advisor for free and get results within 15 minutes.