# N-central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is N-central the right Remote Monitoring and Management solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/13803/SolarWinds-N-central/reviews --- N-central 4.1 (216) [View alternatives](https://www.capterra.com/p/13803/N-central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 29th, 2026 # Reviews of N-central Ease of use 3.9 Customer Service 3.9 ## Pros and Cons in Reviews Ms Mitranand s CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of features and consistency across support — the responsiveness of our account manager and the core functionality of the system keep us confident in our partnership with N-able.“ May 5, 2025 RD Rodney D Technical Team leadInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and where the traffic is going.“ May 6, 2025 CR Christopher R IT Tier TwoMedical Practice, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed complexity, N-central has been the perfect middle of the road where you can do everything you need and easily figure out how to get it done.“ May 9, 2025 DS David S PresidentInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique to N-Central shifts to things like Azure endpoint management, and as remote management becomes more ubiquitous.“ May 5, 2025 Kevin M. R Senior IT AdministratorAccounting, 201 - 500 employeesUsed the software for: More than 2 years. “N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. “ April 29, 2025 IJ Iman J IT AdministratorComputer & Network Security, 2 - 10 employeesUsed the software for: Less than 6 months. “However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction of further delays.“ May 12, 2025 Ms Mitranand s CEOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account manager (lilian) really stands out — she’s been amazing and truly feels like part of our team.“ May 5, 2025 SL Sat L Engineering ManagerComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and miss affair these days.“ May 13, 2025 ## Showing most helpful reviews Showing 1-25 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua J. Director of RMM Operations Computer & Network Security Used the software for: 2+ years ### "Best Partner, Product is improving quickly." June 6, 2025 5.0 N-Able's partnership is not to be matched. They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM product that will exist in the market. Pros It's ability to handle 3rd party patches is significant for being a default feature set. They also have built a great first pane of glass experience. Cons N-Central does not have the ability to automate against the system itself. This has required my team to work around some of the constraints instead of building exactly what they need. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central It has better scalability and the company is a better partner. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Platform Alignment Efforts were the informant of this. Review Source MS Mitranand S. CEO Information Technology and Services Used the software for: 2+ years ### "RMM Like a Boss (Just Needs a Little More Coffee!)" May 5, 2025 4.0 Overall, our experience with N-central has been very positive. It’s a solid platform that gives us the tools we need to effectively manage and support our clients. It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be improved — like quicker rollout of features and consistency across support — the responsiveness of our account manager and the core functionality of the system keep us confident in our partnership with N-able. Pros What I like most about N-central is that it’s become a crucial part of how we run our business. It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support we get from our account manager (\[sensitive content hidden\]) really stands out — she’s been amazing and truly feels like part of our team. Day-to-day support is also quick and helpful, which we really appreciate. Cons The main frustration we’ve had is with the time it takes to resolve smaller software issues or see improvements implemented. It sometimes feels like minor bugs or feature requests take too long to get attention. Also, while some of the product experts we've worked with are excellent, others don’t seem to have a deep enough understanding of the toolset, which can slow things down when we’re trying to get clear answers or advanced guidance. Switched from [Level Access Platform](https://www.capterra.com/p/204051/Level-Access-Platform/) N-able was a better platform which suited our needs better Review Source ZH Zachary H. Systems Administrator Information Technology and Services Used the software for: 2+ years ### "A great tool that needs heapings of polish and QA from real life use from MSPs" May 9, 2025 3.0 A very useful tool that has all the information and levers to pull to accomplish my needs but continually makes each step a pain by either not making things readable, obvious, or requiring extra work. A product that requires the use of support for clarification on any technical issue is not a properly laid out product. Pros N-Central contains just about all information you could need about your environment in one product. It also allows for a lot of actions to be taken that can really help with managing lots of customers with varying needs. Cons Finding where information or actions are is extremely difficult and certain names make no sense. Almost every time i want to do something new in N-Central it requires me getting in contact with Support (who are helpful) to find and use something. Furthermore, the required steps usually are convoluted and usually not named appropriately. Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce. This is very sad considering all the information exists within N-Central but is not accessible to Admins. Review Source SB Shannon B. Network Security Admin Building Materials Used the software for: 1-2 years ### "A good review" April 28, 2025 5.0 I very much enjoy it and think it is a very valuable tool for my organization. The IT individual who works under me has really no prior experience in computers, but he has adapted well because of how easy N-central is to use. Pros Ease of use and the number of documentation/videos available. For something of this size, a lot of documentation is needed to navigate it and make it useful. Through the documentation I have automated many tasks for my company. Cons It can be a little confusing at first about where to create/link rules and scheduled tasks. Alternatives considered [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The dashboard is user-friendly and comprehensive without being overwhelming It works with Apple products, allowing us to manage the iPads It includes file management on the back end It will allow us to install/uninstall on the back end Allows us to run scripts on the back end Allows us to run cmd/ps on the back end It will integrate with Sentinel One Allows us to remote in, both attended/unattended Allows us to reboot on the back end Allows for 3rd party patching It is compatible with mobile devices The agent can be deployed through Intune Cost: $1.75/endpoint/month Review Source AO Andrew O. Company Director Information Technology and Services Used the software for: 6-12 months ### "The best RMM I've tested" April 30, 2025 5.0 Generally a great experience, its a little difficult to get setup and figure out menus but once it has been setup its a very powerful piece of software. Their public roadmap is very encouraging that this will only be getting better! Pros The main thing about N-Central that won us over is the reliability of running scripts. Scripts are executed almost immediately, on-demand and scheduled. Its very responsive and we've not encountered any issues at all that weren't our own fault. Cons There is a lack of support for Linux distros, the documentation claims to support linux however the "support" is very limited at the moment. Alternatives considered [Syncro](https://www.capterra.com/p/207618/Syncro/)[Atera](https://www.capterra.com/p/144309/Atera/)[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Reason for choosing N-central N-Central is the most comprehensive, it doesn't come with a lot of paid addons and from the trial, it just worked, everytime. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) We had issues with contract, N-Central fit our organisation better. Datto RMM we've had countless issues with Patch Management and 3rd Party Patching. Datto RMM also limits to 30 custom fields per device which N-Central does not limit. Review Source Kevin M. R. Senior IT Administrator Accounting Used the software for: 2+ years ### "N-Able is great for managing many computers for your company and clients" April 29, 2025 4.0 Overall experince has been good overall. N-Able is able to handle most of what we do. Occasionally something happens with the Take Control service where we have to uninstall and reinstall it on a computer - but overall it's fairly stable and works well for us. Pros N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and clients. From pushing out updates to installing programs via scripts, N-Able is able to do it all. Cons The only thing I'd like to see more of with N-Central is more frequent updates on the Remote Viewer/Connection tool. I wish I could set the 'monitor preview' button to always show the view in HORIZONTAL mode instead of vertical mode that it defaults to - since this shows me the way the user has their monitors arranged. The only other main issues I've ran into is user's with large resolutions like 4K on multiple monitors which can overwhelm the viewer and make it starting glitching and crash (albeit this is only for a couple of our CEO/owner levels - but this is important). Alternatives considered [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Reason for choosing N-central Ease of access, pricing, and more flexibility and options Review Source JG Jordan G. Technical Architect Computer & Network Security Used the software for: 2+ years ### "N-Central - Great for most MSP's and businesses!" May 9, 2025 5.0 Great, really does speak volumes and i personally havent come across much more in terms of product sets thats so flexible. Pros The take control options, the flexibility of products that can be tagged onto the solution too. I also like the solutions pre-intergrated SNMP MIB's however would always ask for more as the SNMP walks are hard work. Cons The dashboards are not typical of monitoring software and we have requested newer better dashboards that we can create. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing N-central At the time the pricing over the product was higher but we have since had better pricing! Switched from [Opsview Enterprise](https://www.capterra.com/p/130129/Opsview-Enterprise/) Opsview was all linux based with N-able there is a simple UI with no customised installations required. Review Source Steven T. Solutions Architect III Information Technology and Services Used the software for: 2+ years ### "Should have switched sooner" April 24, 2025 5.0 We switched over from Automate a few years ago and it have surpassed it in everything aside from remote access. Pros The ease and ability to automate tasks on the fly has been amazing Cons The navigation takes a while to get down. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central The main reason was we could not choose to use both a hostname and IP address for agents to check in with Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) The product felt like it was a dying product with no support Review Source Peter G. Service Delivery Manager Information Technology and Services Used the software for: 2+ years ### "A great tool for MSPs" May 5, 2025 4.0 A rock solid and dependable platform for the management of systems, a robust remote access system with is stable and secure Pros Great for access and management of devices, plenty of add-on options to allow for further management and deployment Cons Frequent cost increases and the lack of HP warranty information is annoying as it was a feature that used to be available Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central Total cost of ownership and ongoing value vs features Review Source Carlos B. IT Technitian Accounting Used the software for: 2+ years ### "It saves us every time of disasters" April 25, 2025 5.0 Love it. Worth the money. Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration. Very versatile Pros When turd hits the fan, N-central covers our behinds. N-central helped when no one could restart a production server by RDP. Only n-centrals take control emergency restart worked in 15 minutes. N-central notifies us when a servers is completely is full or is not responding. Cons Overwhelming and a little messy to find settings like rules, notifications and other settings in my diffent places. Switched from [Atera](https://www.capterra.com/p/144309/Atera/) Cost, features. Seems that n-central had better possibilities with automation, patching, inventing, remote control, EDR, Backup Review Source AU Andreas U. Senior IT Consultant Computer & Network Security Used the software for: 2+ years ### "Almost there" May 6, 2025 4.0 All in all, I'm very pleased with it and I love that it has goten more love in the last few years. Keep up the good work you all do Pros It's easy to get started with compared to other applications like it. I've worked with other RMM's but I feel like with N-Central you get much more out of the box. Cons Take Control, the performance compared to other alternatives like ScreenConnect or Teamviewer are not even comparable. I feel like there are a lot to gain for Nable if they focus on the performance of Take Control. Otherwise its good. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) N-Central makes our monitoring easier, in ConnectWise Automate you have to build your monitoring yourself. In N-Central you have it out of the box Review Source EW Eddy W. Sr. Network Enigneer Computer & Network Security Used the software for: 2+ years ### "N-Central is a very robust platform." April 30, 2025 5.0 Overall, a very good rmm tool. We have used several other platforms and came back to N-Central. Pros Automation Policies. I love being able to automate tasks. Take Control is also very good. We are able to do a great many things on a customer's computer without having to intrude upon the customer's day. Cons Report Manager. It is very difficult to create the reports that we want. We seem to constantly have to reinstall report manager after a simple updale to N-Central. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Pricing was the major factor. Kaseya was also a much bigger time suck on configuration. Review Source JW Jimmy W. Project Manager Information Technology and Services Used the software for: 2+ years ### "N-Central Review" April 24, 2025 5.0 overall its been a solid experience. better than other rmm solutions i've used before. has made our MSP operations for efficient in many ways. Pros Ease of creating filters/rules/notifications targeting certain devices Automation manager and amps make it easier to create additional functions Interface is user friendly for the most part Cons reporting is not great, either lacking of great detail or excessive load times device views could be better - column reordering, additions would be nice integrated take control has been absolutely terrible recently Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) functionality and usubility not what was expected Review Source OS Oliver S. Systems Engineer Construction Used the software for: 2+ years ### "Fantastic RMM tool and excellent support to match" May 14, 2025 5.0 Overall a great experience, when and where possible their support have gone the extra mile to help us implement certain features, for example DFSR monitoring, I'd say very positive. Pros We use it to monitor all of our server infrastructure and VPN links, it excels at this. We've also got it as a centralised stored for scheduled tasks, which works great too! Cons I've had various cases of scheduled tasks getting frozen, their support have helped each time this occurs rather than having to re-create it, but it can be fustrarting Switched from [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) PRTG went to a new pricing model, was not worth it for us Review Source PB Paul B. Owner Information Technology and Services Used the software for: 2+ years ### "Solid Product" April 24, 2025 4.0 Very positive overall. I have looked into switching systems on at least two occasions and always decided to stay with N-Central. Pros I like the simplicity of reviewing the security, updates, and backups for computers all from a single window. For more granular work, we have to open up another tab for security and a different one for backups but that is not a huge problem. I normally keep multiple tabs open anyway. Cons The scripting is my least favorite part. We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing. Alternatives considered [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Reason for choosing N-central The feature set and cost were the main factors in selecting N-Central. Review Source DL Darius L. Director of Operations Information Technology and Services Used the software for: Less than 6 months ### "Feature-Rich RMM with a Slight Learning Curve" April 25, 2025 5.0 The experience has been great. We moved to ncentral from CW Automate, so it was a big step up for us. It's been reliable and comprehensive thus far. It has given us a lot of control and additional functions which we did not have before. Support has also been great. Pros It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use automation tools such as powershell scripting and scheduling. Cons There is somewhat of a learning curve especially when it comes to the patch management system and the automation manager. Switched from [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Limited automation using automate and the scripting had to be within the automate engine which is not powershell. Patch management was messy and we needed something more reliable. Automate seemed really dated with limited improvements and development. A lot of the integrations we used have been deprecated. Review Source AS Andrew S. President Information Technology and Services Used the software for: 1-2 years ### "Busy interface, little power" April 25, 2025 2.0 See above: it’s not been great, licensing is a huge pain with and outdated commitment model. Vs on demand. Pros Have a window into my clients hardware and health; sort off. Cons The interface is clunky, it does to little for as many mouse clicks as it takes to actually do anything. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[HaloPSA](https://www.capterra.com/p/20971/HaloPSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing N-central It looked good for the $$, it had sentinel One integration. Switched from [ITarian](https://www.capterra.com/p/185768/ITarain/) It lacked organizational feel, had limited tools. Review Source NN Nour N. Tech and Security Consultant Hospital & Health Care Used the software for: 2+ years ### "I am satisfied with the workflow thanks to N-Central" July 8, 2025 5.0 I definitely feel like I've found the software I needed, as I can remotely manage all the systems I need to monitor at work. I need to keep patient and employee data secure, so continuous automatic assessments are essential for me. With the reports, I have been able to visualize the company's security status and take action when needed. Pros N-central automates the most tedious security tasks, such as patch scheduling, software updates and vulnerability scanning. It's much easier to keep everything up to date, and I don't have to remember to do it all the time, precisely because it's automatic. I just need to check that everything is in order and verify the results. The reports are very detailed, and I can customize them according to my specific needs at the time. I have a summary of detected threats or comprised devices. I can manage all devices with a single software, so it's more accessible, faster and easier. Cons I don't like the interface. I find it outdated and overwhelming for new users. Additionally, it's a software that consumes a significant amount of system resources. It's very customizable, and you need to make configurations that can take days, but it's totally worth it. Review Source KR Kevin R. Monitoring Systems Administrator Information Technology and Services Used the software for: 2+ years ### "Experience with N-Central" May 9, 2025 4.0 Overall, N-Able has been a fundamental tool that we use and heavily rely on for managing and supporting customer environments. Pros N-Able has robust automation capabilities, flexible with custom services, and comprehensive service controls. It also offers useful features like dashboards, script management, and integrated remote access, making it a versatile tool for managing IT environments. Cons What I like least about N-Central is that it can feel a bit behind on adopting the latest technologies, like AI integration, and new releases sometimes introduce bugs that can temporarily disrupt the platform, though most missing features are planned for future updates. Review Source DH Denase H. President Computer Networking Used the software for: 2+ years ### "N-Able/N-Central Product Review" May 9, 2025 5.0 We have been an MSP for 6 years and during that time have found them to be a good partner. They offer business development assistance, training and a good product. Since adopting their platform we have seen a dramatic improvement in the stability of our clients environments. Pros Quick view of alerts across all client locations is a big time saver. Using the dashboard view and the additional on demand reports, we can speak knowledgeably with short notice about a client's assets and environment. The scheduled reports keep clients informed as well. N-Central provides quick access to client systems for the delivery or remote technical support. Cons I would like to see the formatting of the on demand reports improved. The data is thorough but the look of the reports is column and rows only. Would be nice to have charts included. Alternatives considered [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Reason for choosing N-central Because of the features, support, and price. Review Source Spencer E. IT Managed Services Engineer Computer & Network Security Used the software for: 6-12 months ### "Cove/N-Able Backup" December 13, 2025 5.0 Great, would recommend to other MSPs. We’ve been using and enabling Cove/N-able at our business for over a year now. Pros I like that Cove sends backups directly to cloud storage that’s isolated and immutable by design, meaning ransomware or local failures can’t easily corrupt your backups.  Cloud storage is included in the pricing, removing the need to buy and manage expensive local hardware. Cons That reporting lacks depth and dashboards could be more customizable or easier to navigate. UI isn’t super user friendly, but the training on it was good. Review Source DB Daniel B. Account Executive Computer & Network Security Used the software for: 2+ years ### "N-Able, good tool for MSPs to manage their client endpoints" May 9, 2025 4.0 Overall experience has been positive, good alerting, good management tools, and good reporting capabilities for what our organization needs Pros N-Central is a good monitoring & management tool for MSPs of any size. There are various integrated deployment features that make this a good option for MSPs to integrate their solution stack into client environments Cons The cloud interface can sometimes be laggy and slow. We recently moved from on-prem to cloud hosted solution, which seems to have sped this up some, but still not the best. Review Source JP Josh P. IT Technician Information Technology and Services Used the software for: 2+ years ### "powerful but frustrating " April 29, 2025 2.0 Used it for a long time but have chosen to migrate off the platform. disappointing because as stated a lot of the features around the product are solid but the core experience has slowly been getting worse over time. Pros Probe works well, UI is generally good, automation manager is a powerful tool when properly applied. Cons endpoint agents stop working for no real reason, take control would also stop working and would need to constantly be fixed on devices. device status rarely seemed to accurately reflect the state of a device. most useful features were locked behind the pro license and pro license would take forever to be released from a device once removed. Felt like we were always having to talk with support about something. Review Source AH Alex H. IT Tech Oil & Energy Used the software for: 2+ years ### "Nable review" April 24, 2025 4.0 overall nable has been good for the first bit. but lately it has been getting really bad and unstable especially with the viewer. I cant do my job properly without it. hope to see change otherwise start to look elsewehere. Pros lots of features that help IT do their job efficently Cons the random connection disconnects. nable take control not working, file retrieval does not work properly Review Source AJ Andrew J. NOC Lead Information Technology and Services Used the software for: 2+ years ### "Incredible RMM that needs some updating" May 7, 2025 4.0 N-central is one of the top RMM solutions for a reason. The amount you can do with it is amazing. It has a big learning curve and do need someone to own it and build it. The downside is the flatform can be very slow and felt like we were fixing more then we were building out the solution. Pros It can do just about anything you need from an RMM. Automations are very powerful and patching has lots of granular control. Cons Agents broke a lot so an on prem probe was necessary to easily fix them. PME had issues often which would cause patching headaches. Even though automation was great it relied on agents that were unreliable. Load times and run times were slow overall. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.