Picatic

Picatic


4.5 / 5
124 reviews

Who Uses This Software?

General admission, non-assigned seating ticketing market.


Average Ratings

124 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Paid Event: 2.5% + $1 per ticket Free Event: No service fees
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Picatic
  • www.picatic.com
  • Founded 2012
  • Canada

About Picatic

Picatic is the internet's most customer-friendly, simple & affordable conference registration solution. Our full-featured platform enables conferences of any size to create a stunning event website, add ticket sales to an existing site, and manage everything in one place. Trusted by thousand of organizers around the world, Picatic is rated #1 in customer satisfaction.


Picatic Features

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Attendee Segmentation
  • Badge Printing
  • Data Import/Export
  • Data Synchronization
  • Guest List Management
  • Guest List Search
  • Lead Capture
  • Multi-Event Management
  • QR Codes
  • Reporting/Analytics
  • Ticketing
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Picatic Reviews Recently Reviewed!


Capterra loader

Well-rounded event management tool for non-profits, small, and medium businesses

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used Picatic across a two post-secondary institutions and with multiple non-profit groups. Picatic provides flexible and easy-to-use tools to handle registrations, check-ins, payments, and communication for your event. The crux of the system is in the ability to quickly create an attractive and responsive basic event registration in very little time. The ability to collect robust, custom information from clients is very helpful. Recently-added capacities to work in teams/groups and to manage events with multiple dates are very welcome. Support staff are quick and helpful.

Cons: Some of what makes the software the simplest/friendliest also causes some restrictions - i.e. the survey tool is limited in its configuration options meaning you cannot structure/validate the data, or the multiple parties cannot register together (parent with child, spouse with spouse).

Overall: This software provides a single tool for our department of four to create, administer, and market events to our clients and prospective market.

Easy to use ticketing product with a very reasonable price tag

Mar 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Value for Money

Comments: Our company needed registration for two different types of events, a race/rally and a tour. Being completely new to the event space, we didn't realize how useful the management tools would be. The attendee lists, analytics, and email tools were crucial. In addition, Picatic's interface is really user-friendly. Our team had varying degrees of computer skill, and no one had a problem navigating the management tools. We required support to issue a complicated refund, their support team was prompt and friendly when dealing with our team and customer. Overall we've had a great experience with Picatic's product and team.

Pros: As mentioned, the management tools were a huge asset to our event. Now that we've used them we'd have a hard time living without downloadable entrance lists, attendee surveys, Google analytics, and Mailchimp integration. Picatic's interface is also really nice, it was user-friendly and intuitive.

Cons: There are a few features missing. (I understand that start-ups need to start somewhere and build up) We would love the ability to add time zones and close an even early. We would love to take advantage of their API for future events - a more seamless check-out that looks like part of our website will be really beneficial.

Simple And effective

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Super easy to use and doesn't have any glitches. It is super quick and easy to set up events update them and pull up reports at a glance

Cons: Wish that I could do T-shirt sizes and add-on items on the app when checking people in. Its a huge deal for a large event

Outstanding platform that handles my events like I have a team working with me!

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that it is so easy to use. The structure is intuitive and it is easy for my clients to use as well. There are lots of features that allow me to host my event the way I want to - I can set it and forget it! Love the updates that come to my inbox and the ease of refunds and the customer support is AMAZING!

Cons: I love it all. There is nothing that I do not like about this software platform. I would love one spot to download reports in easy PDF format for my accountant :)

As an event planner, I am looking for ease of use for myself and my clients - Picatic does it all!

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Ease of use for setting up events

- Donation options for fundraisers

- Quick and easy to set up your account initially

- Reports available to event organizers

- Being able to mass email attendees

- Comp tickets easily setup and distributed

- The Picatic app for checking in patrons

- Quick and friendly customer support

- Up to date on trends and technology

- Choice to pay or pass on the ticketing fee

Cons: I have yet to find a Con with Picatic. I have been pleased with my experience on the multiple events that I have setup.

The Picatic interface is very easy to use and we have always had great customer service.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy it is to manage our events through the website. We can gather all the information we need through the surveys and the Picatic collects everything into useful reports that we can download and save. This cuts down on the need to go back and forth by email with registrants.

Cons: In the past we have had some trouble with cutoff times between early-bird and regular ticket sales, but the Picatic team was very responsive and have made changes to address this. We found this aspect easier to navigate with recent events.

Picatic is Great!

Apr 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have used Picatic for 2 events now (one Halloween Fundraising Event and one to ticket an Independent Film screening), and I absolutely love the service. The main appeal for me is its user friendly interface and customizable nature. For both events, I have been able to set up very aesthetically pleasing pages with custom graphics, posters and videos. I also very much appreciate that all customer information is collected and a guest list is complied for you.

Pros: -There is always support available if you run into troubles. I personally have rarely needed to use the customer support because the set up process is very easy to follow. - Donation feature and customer survey features are great additions to the regular ticketing app. - Visual customization easily done.

Cons: - When loading a video onto your page, I noticed that it can only appear at the top of the page. It would be cool to be able to imbed this anywhere on the page, just like you can imbed photos.

A classic site for ticketing.

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use this system. It is great it has different features available. A big pro is that Picatic is always innovating new features for a better customer experience.

Cons: The price has increased significantly over the past few years. This has been a challenge for our nonprofit organization that does not make as much money as a hospital foundation or foodbank so it is posing a challenge that could eventually direct us elsewhere.

Overall: The features are ample for a good ticketing site, and the customer service is really good.

Great Canadian Product for Events

Jun 29, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It is awesome that a Canadian company has come up with a way to give events a free service. Setting up tickets & the ticket website was very easy. One does not need to know any coding language making this a very appealing system to volunteer/charitable groups. If you are in need of a simple system, this is an event ticket system for you. I would highly recommend it to volunteer/charitable groups running an event that need a simple registration system with a ticket output. I personally look forward to the system evolving. Currently the additional fields answers download in a separate report known as "Guest Surveys", thus having to merge the entrance list and guest survey list together for a complete report - if you are not good at excel, this would be a hindrance. As well, you can't run multiple events, with different bank accounts, under one Picatic account. As an event planner who has multiple clients, with multiple events, this means running multiple accounts and is inconvenient. All in all, it is a great system that just needs some time to evolve. I love getting my weekly sales reports in my inbox - I don't have to go into the system to see how the tickets are selling. Thank you Picatic - I can't wait to see what you do next!

Was able to upload information quickly.

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Takes credit card payments and easy to edit. Can pay for multiple "tickets" at one time. For the most part was user-friendly for the attendees when registering, although a few did have difficulties with payment.

Cons: Not as user-friendly as I hoped. Had to contact CS frequently because the process to make things active was not super self-explanatory. Event attendees did get confused as to if they had to bring their "tickets" to the event.

Easy to use platform, visually pleasing, more functionality than other ticketing sites

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, easy to integrate onto website; good flexibility in design; customer service team is quick to help

Cons: Some limitations in the functionality, but Picatic may already be working to remedy these - front of mind is that with promo codes, we can't limit the number of tickets that can be purchased with that code, we can only limit the number of tickets that can be purchased per ticket type... would like more flexibility with codes and ticket types. I'd also like to be able to view full lists, which promo code was applied, and reorder the lists online rather than having to download each time.

Capterra loader

I've used a variety of ticketing systems this is the most flexible while being easy to use.

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I run a series of festivals and always need different ticket pricing tiers and discounts. This system makes that really easy to do.

Cons: Could be some better exporting of sales for accounting. The door reports are great, but I'd like to export out a summary of sales for reporting to stakeholders and export transactions to an accounting system.

Overall: I've sold a lot of tickets to events through this system. It is my go-to ticketing system these days.

I've enjoyed some of the feature as the ticket designer, but our customers have had many issues.

May 13, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I like the sleek, professional look of Picatic. I like that it easily integrates with our website. I've had helpful customer service.

Cons: I don't like that it makes me create the same survey every time I make a new ticket. I don't like that to pay with an invoice customers have to click "OFFLINE", which is very confusing and often unclear that this option will allow them to do an invoice. I don't like that I can't customize the email or the invoice that goes out to customers after they've bought a ticket. I don't like how much time I've spent manually putting in customer information because so many of them have had trouble using this product. :(

Overall: Using this product helped me learn what features I truly need and am looking for in a ticketing service so that I could make an informed decision on the next company we choose.

Capterra loader

Reliable platform for hosting events - looks great and gaining traction.

Jun 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and looks great. Great user interface for both event creators and for event attendees. Happy to use a made-in-Canada solution for my local events.

Cons: Doesn't have the same level of adoption in US and UK (where I have hosted events before). My audience/attendees in those geographies are still more familiar with registering for events via Eventbrite.

Overall: Easy to use for free and paid events, easy to manage RSVP list.

Capterra loader

Easy to Get Up and Running Quickly

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Picatic is very user-friendly and easy to set up quickly. Its fees are less than similar sites. The customer service is very responsive and they have a great help section for when you get stuck.

Cons: The only issue I have had is with the map feature pulling the wrong address even if the address is entered correctly. This has caused some confusion with event attendees but nothing major.

Always dependable and easy to set up.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to track attendance and payments and to download lists for use at events. Ability to create and upload our invitations

Cons: Hard to understand what was collected and then paid to us -v-s what comes from stripe. Would like to see the difference between what was stated to be the final amount to pay out and what goes to stripe to pay out.

Overall: Ease of use and ability to track events and budget.

A good ticket system that will be excellent with time

May 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integration into other website is good. Prefer the look and feel a lot more than Eventbrite. Also, it feels a lot more white label in its design.

Cons: Lack of customisation is very limiting. Colours, labels, buttons, etc. They really have room to improve in customisaton. Also, I find it very annoying that they don't have support 24/7/365

Overall: Go implementation for WordPress and one off events.

Utilizing Picatic as a non-event service

Apr 10, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Robbie has been great in working with me to use the service for our business card ordering model. Overall it is great. Sometimes it gets confusing when you update things and without knowing, I have to figure out how to find the things I am looking for. Entrance list for example keeps getting re-organized so I have to search around to figure out where it is located etc.

Would like to see a way to remove an event date so I don't have to show an event date, but realize how I am using it is not how you designed it.

Always want to use the same url after I close the event, so I cannot do that myself. I always have to get Robbie to make it work. It would be great that once it is archived, I can re-use the same url as we use a weblink to send our orders for payment. We do not want to keep reconfiguring the url to Picatic.

Being a University department, we are being advised that we have to eventually use approved PCI DSS compliant services, so I hope Picatic will be able to verify this compliance or we will eventually not be allowed to use Picatic. Robbie is aware of the emails I have sent him back in Nov 2014

Capterra loader

Easy to use ticket management software!

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the easy to use features and the ability to customize each event to our branding. Customer Service response time is fast with excellent follow-up from our representative. Our issues were handled with high priority and quickly resolved.

Cons: I would love to have more editing capabilities and more diverse survey options. It would be beneficial to be able to assign more than one survey to a category. Right now, only one survey can be assigned to a group.

I absolutely love picatic. I've been using them for a few years and have absolutely no issues.

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer support is amazing. They are quick to respond and the software is easy to use for both the creator and purchaser. Thank you!

Cons: There are no cons. It's very informative and easy to use. The system is very clear and concise. The money gets transferred on time and I cannot say enough good things about the customer support.

Capterra loader

I've used Picatic for Innovation Island's event registration platform for years.

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I mostly like how user-friendly this software is. It is so simple to build a registration page for events. I also like the mobile app for registrations.

Cons: Hard to say...I think mobile capability could be improved. I remember not being able to add walk-in registrants to the mobile platform the last time I used the app for an event.

An excellent product for simple events.

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and set-up. Visually attractive and delegates found it easy to navigate to make bookings

Cons: No option to provide partial refunds through Picatic in the case of a cancellation fee being deducted. A place is not reserved until the purchase is complete. This caused us problems with a fast-selling event in that delegates had the ticket but by the time they completed checkout, the ticket had gone to someone else who could type faster.

Great service that I have used for 3+ events

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is really user-friendly and makes throwing an event really simple. We can literally get an event up and running within 30 minutes

Cons: We have had a few small tech issues with the service, but luckily the customer support has been really helpful in fixing any issues.

Capterra loader

Great platform

May 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to add surveys to ticket types so that we can create the right attendee experience. We have used these surveys to provide the right type of swag bag for our conferences.

Cons: The functionality of the Android app could be improved so that its a more useful tool for my volunteers checking people in at the door

Excellent customer service, and site is generally easy to use.

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Can be free to me, and is reasonably easy to use. It gives folks an easy online sign up option for events, whether free of for an entrance fee.

Cons: Some of our attendees have had trouble with the credit card process for some reason. although they were quite open to feedback about the potential problem on the site.

Easy to use, great UX and good price

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the platform gives you a landing page to basically direct all traffic to, versus having to "house it" on my existing site.

Cons: I haven't found any significant dislikes with the software after a few years of using it, it has consistently met my expectations.

We are satisfied with the service that is provided to us via picatic

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the ease of use, and the interface is great feature. Stripe payments us a nice feature as well.

Cons: The lack of a sold out function, if we could have sold out header come up on the site after the tickets are sold out.

Easy event and ticketing platform.

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Picatic is extremely simple to use, thr payment is quick and directly deposited, and lots of stats are tracked .

Cons: This may not be entirely correct, but in the past, once an event is started, changes can't be made. Luckily support is quick to help.

Picatic has given me the ability to have my attendees register right from our website.

Jan 07, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: The leaning curve was a little difficult when I first started but now I feel comfortable. I just started using the Pro features and so far I like them.

The one thing I discussed with Robbie was the issue of offering Early Purchase discounts and his suggestion was to create multiple pages so that when the deadline for one was over the new one would be in effect. Other than that I really have not had problems with your products.

I have noticed that you now have a setup to offer clients your own processing of credit cards. One of the reasons I choose Strip was the instant payments into my account. My small business does not have sufficient cash flow to pay vendors upfront, if I have to wait for the money until after the event is over. I feel this may be an issue with small companies like my self.

I teach continuing education classes and adding classes to your list of options for what the event is doing would be a nice little addition.

Very easy to ser up, people recognize the brand and buy tickets and made donations easily

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Once you set up your event , the advertising is very easy because the target can see where to get the tickets .

Cons: So far we didn't find any problem with the software, we have been using this software for 6 years and never have a problem.

Great for event management and centralizes multiple aspects of event in one place

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Amazing for ticket management because I can monitor promo code use, entrance lists and create attendee reports

- Creates a shareable link which makes it easy to send to potential attendees

- Very user friendly and easy to navigate

-

Cons: - I don't like that I feel i need to charge more for tickets

- Would like to have more than one administrator for events instead of having to share a log in

- I wish they had a searchable database

- I wish there was a 'email all attendees' option

We really like picatic, it is user friendly and customer friendly

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the design is beautiful and has a professional look. It is easy to set up and has all the features we need.

Cons: sometimes the QR codes are difficult to pull up on an android device; however this has not been a huge issue

Use picatic heavily for regular classes I run.

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves me time. It is easy to duplicate past events, maintain all the settings and create a new event. Easy to pull reports to create a mailing list and the payment integration is flawless.

Cons: due to me always duplicating past events to save time, the current config of the multi-day event is somewhat cumbersome. It would be nice to be able to multi-select and delete dates in this setting. A small annoyance for an otherwise great platform.

Overall: It's time savings. It's well laid out, and just functions properly. I want to be able to quickly create an event, and sell tickets. Picatic allows me to do this in minutes and I can focus my time and effort on advertising and getting sales instead of just setting up a page.

I enjoyed the sleek layout, easy interface, and great customer support.

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked their visually appealing layout, easy-to-use interface, great customer support, and the check-in system.

Cons: Integration with Facebook wasn't available at the time. Hope it is now. The biggest reason i would choose Picatic over Eventbrite is the sleek layout. I wish there could be more options availble to adjust the page layout.

Very good

Feb 02, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Great product.

For the most part, easy to learn and use.

Customer service is excellent.

A couple of pointers would have made for a better experience first time through:

- before I can click on "live" let me know what i *can't* change once its live i.e. web address

- more clarity about pricing ... i felt that i had to do some searching to figure out what my ticket price would be, and whether I needed pro or not, and what I would need to purchase (in addition to picatic) to be able to charge for events.

One very minor bugs:

- in the event information panel, when I click on country, and then move my cursor to the next line, the country changes. This has happened with each of the four events I've made. I've discovered the workaround is to fill in the city first, then the country then the province i.e. not the order you've got them on the page.

-

Capterra loader

Picatic is easy to use and costs are lower for non profit organizations, which is a huge plus.

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very easy to use and there are some fail safes in place in the event you make an error. I like the simple step by step process that you get walked through when you create an event. The analytics after an event goes live is also very valuable as it gives insight to the success of the event and how to improve it.

Cons: You cannot re-open a closed event. Even if the event was closed in error, you have to get Picatic's admins to re-open it.

Overall: Easy and friendly to use.

I had a great experience

Jan 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I liked my experience with Picatic... Unfortunately I did not advertise my page well because I had to use my website page because it has the price in Canadian and US $ at the same time.

Now I am not sure if I can do both $CA and $US at the same time with Picatic.

Also I use Infusionsoft online for my mailing list, JVs and everything else and I like the people who sign up to my workshop to go to my Infusionsoft and I can do that using Paypal even though I am looking for an alternative for Paypal and can work with Infusionsoft.

I have been with Paypal since 2002 and one things that might take away from them is that I can't transfer my $US sales in US$ to Canada so I need to exchange first to $CA...

I have now the Couples Vision Board coming out for next month and I will post it with Picatic

and see...

In light!

Joseph Ghabi

All I needed

May 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The design of the event page looks very neat and stylish. No need to create my own events landing page. It's very quick it easy to create a good events landing page.

Cons: The user interface is a bit fiddly and I would like to see more option to make the events page bespoke, by moving features around on the events page.

Capterra loader

Has been great so far!

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Picatic for our quarterly panel talks. I like the platform for its ease of use, ability to customize, integrations, and the fact that I can send out emails to invitees directly from the platform.

Cons: The discovery feature is not the best. It's hard for people to find our event directly from the platform.

Relatively smooth and seamless.

May 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The aesthetics for ticket buyers and mobile integration is well done. The overall design is intuitive and simple to use.

Cons: percentage lost from ticket sakes. Also, there are some options that are too many clicks away and take away from the simplicity from the rest of the user experience.

Overall: Simplicity and ease of use.

Great! Makes events easy!

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We can check people in as they arrive to the events and track how many people are coming for fire code. Also helps to promote events to other audiences.

Cons: Nothing! I like it a lot better than other apps I have used. It's user-friendly and great to use.

Overall: Making our meetup events and registration way easier to use

Everything has been good with the software, easy to set up and manage.

May 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It has been easy to set up our event and manage the sales. There has been no lag or issues between people submitting inquiries online and our ability to communicate with them.

Cons: I know that this would be in the preferences, but the daily sales reports have come in a couple of times as two reports for the day. I could probably shut them off, just slightly a hassle to clear them from my inbox.

Overall: Transparency and ease of use.

just fine, but not overly advanced

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's simple to set up and use, even for the novice. I don't have 65 other characters to put into this space. Sorry.

Cons: Limited functionality, but works well and serves the purpose for a novice. I don't have 25 other characters to put into this space. Sorry.

Always flawless

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The results/look of the event page looks amazing! I like how you can make the web page address customizable.

Cons: The spacing challenges when putting in content on the page. I do not have anything else to state. I can image that Picatic has so much potential so I look forward to what lies ahead.

Good software, good layout

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Professional nicely made page, easy payment option, quick update of changes . Tickets arrive nicely in email.

Cons: No human interaction/chat bot of no use due to time difference, Change of dates of event not easy to make. Not much customization.

Great

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The best part of Picatic is that you are able to do almost everything. Scan in the phone and add the date of what your costumer would like to attend. And there is much more

Cons: The payment method is not covered all the countries. But well most of them are covered. That's good enough.

Easy, attractive, well-designed event solution

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It looks professional and easy very simple for my clients to use. It's well worth the fees if you need an external event host.

Cons: A little hard to navigate on the backend. I usually must click around three or four times to find the info I want when managing the event.

VEC: used picatic for 2 paid and 2 free event

Oct 28, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: PROS:

super easy to use and manage

amazing customer service

great built-in features to help you build a better registration page, communicate clearly with attendees, and create a hierarchy of information

CONS

it would be great to be able to customize the "sponsors" title -- for instance, change to "partners"

would love to see a community feature added or some form of connection to LinkedIn profiles... a built-in model for facilitating conversation among attendees

would love to see some of the features that are set for aesthetic reasons be more easily over-rided by design-savvy individuals

Overall, LOVE using picatic and have been recommending it to others in our network as they are planning events... don't hesitate to reach out if you would like more detailed feedback.

I have been using picatic for a few years now for fundraising events.

May 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Picatic is easy to use, user intuitive and has excellent customer support. Would highly recommend for event planners as it provides a comprehensive report.

Cons: One time a feature disappeared. However, when I reached out o customer service it was fixed right away.

One of the keys to the success of the Stanstead House Concerts Network - SHCN

Nov 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We began leveraging the power of Picatic about halfway through the 2015 Season of the Stanstead House Concerts Network. My only regret is that we should have started earlier. The team at Picatic is responsive - even when dealing with a small family music project like ours. They have answered our questions and resolved any issues - almost all of them due to operator-error (mine) with patience and understanding. Working with Picatic allows us to focus on actually hosting concerts rather than having to deal with all of the minutia related to ticket sales. The unique url links are excellent for promoting our events on social media - and our audience members report the purchasing process is quick, easy and secure. Quite frankly, Picatic has been one of the keys to our success.