TriNet Hire Ratings

Overall
3.7/5
Ease of Use
3.5/5
Customer Service
3.4/5

About TriNet Hire

TriNet Hire is a simple and powerful cloud-based recruiting tool that makes posting to job boards and managing your candidates easy. Effortlessly create new job posts and post to the job boards that matter. Promote via social media and review resumes, download file submissions and also attach feedback, ratings and keywords. TriNet Hires online and mobile applications enable your business to hire the best talent quickly and efficiently. Learn more about TriNet Hire

Showing Most Helpful

Showing 13 of 13 reviews

Showing Most Helpful

Showing 13 of 13 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Candace M.
HR Specialist
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 10, 2018

“Room for Error”

OverallI haven't used another HRIS system to compare TriNet but the benefits were that they take ownership of all payroll and legal related issues.
ProsMy current company has used TriNet for over 3 years, it was a great tool when we were a start up, but we have expanded to over 200 employees. The new Beta site is great as it's easy to use.
ConsHow often the site kicks you out and the inconsistency of certain things like creating new employees in TriNet. Just to login the site is very sensitive and takes multiple times to login. The turnaround time is mostly within an hour for responses but sometimes can take up to days or a week.
Reviewer Source 
Source: Capterra
April 10, 2018
Avatar Image
Mariam R.
Sr. Accountant
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
1/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 2, 2018

“TriNet Hire”

ProsThe software is great for HR usage. You can manage employee time sheets, job functions and all aspects of HR in one place.
ConsIt is difficult to add employees and manage them if they are working remotely. Gathering their HR employment information and having to upload them when they are not in the office can be challenging.
Reviewer Source 
Source: Capterra
October 2, 2018
Verified Reviewer
Executive Office, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 3, 2019

“Trinet has been a life saver”

OverallWe have employees all over the United States - Trinet Hire makes that process so much easier for us though!
ProsI love working with Trinet - their site is extremely easy to use. The functionality is fabulous!
ConsI have no cons about this software at this time.
Reviewer Source 
Source: Capterra
April 3, 2019
Roger B.
Pilot HR
Automotive, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 16, 2018

“Pilot hr ”

OverallWas a good experience. The staff support have been wonderful
ProsThe easy of installing and the back office support
ConsConfusion on the setup of employee withhold
Reviewer Source 
Source: Capterra
October 16, 2018
Jessica S.
Head of Accounting
Legal Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 16, 2019

“TriNet Usage ”

OverallWould absolutely recommend it to others. Better than ADP.
ProsVery efficient. Easy to use. Customer service is always nice. The Step by step process is easy to understand and can always call them.
ConsThe app doesn't always work. Sometimes when talking to customer service, one representative will show how to solve an issue. However, if the issue occurs again in the future, a different represenative will say that the previous way of fixing it was incorrect.
Reviewer Source 
Source: Capterra
September 16, 2019
Avatar Image
Lauren G.
Manager of People Operations & Employee Experience
Consumer Goods, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
September 26, 2018

“Look for something else”

OverallWe are currently transitioning to a different software because TriNet has been such a pain for us. I would not recommend using any of their software.
ProsIt allows you to have all your benefits and payroll in one place.
ConsThere are a lot of cons here. The interface is awful. It is hard to find how to do basically anything and it is extremely clunky. Employees constantly ask how to use it. Their reporting is truly awful and the least user friendly I have ever seen. The customer support is sometimes helpful, but most of the time they literally will tell you they don't have the answer. There is nothing easy about using the tool and even after using it for a few months it is still hard to get the hang of it.
Reviewer Source 
Source: Capterra
September 26, 2018
Verified Reviewer
Computer Software, Unspecified
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
3/5
Reviewer Source 
Source: Capterra
May 21, 2018

“I used Trinet at a previous company for HR/Benefits”

ProsIt was fairly simple and there was online portal access that allowed me to do my benefits and time online
ConsIt was frustrating to use for benefits enrollment compared to other products I've used. Time entry could be simpler as well from a UI standpoint
Reviewer Source 
Source: Capterra
May 21, 2018
Nichole H.
Leasing Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 18, 2018

“Use Trinet hire for every available position you have! ”

ProsI love that I can personalize job ads on Trinet hire to each job. This software is super organized and allows you to save emails, steps and file submissions.
ConsI wish trinet hire had an mobile application to use. I cannot think of any other cons, I like this software.
Reviewer Source 
Source: Capterra
January 18, 2018
Jacy H.
General Manager
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 13, 2018

“Does the job”

ProsIt performs the function as advertised.
ConsDifficult to use for our industry. Isn't as multi-faceted as we need it to be.
Reviewer Source 
Source: Capterra
September 13, 2018
Verified Reviewer
Biotechnology, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
March 21, 2019

“TriNet Benefits/Payroll Portal”

ProsSimple portal to view and change benefits and payroll settings.
ConsIt was quite complicated to navigate, and many features were not implemented yet, but this may be a specific company issue rather than TriNet.
Reviewer Source 
Source: Capterra
March 21, 2019
Victoria A.
Bookkeeper
Unspecified
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
March 19, 2018

“Could use some improvement”

ProsI like that it's organized and professional. All the steps you need to take are drawn out effectively.
ConsI feel the software could use an efficiency upgrade. I see the platform is becoming more user-friendly but I'd love to see it improve.
Reviewer Source 
Source: Capterra
March 19, 2018
Verified Reviewer
Food & Beverages, 51-200 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
March 15, 2018

“Trinet is a pretty basic an easy to use software for employees.”

ProsIt is simple enough to navigate TriNets time off request system for all approvals and tracking data.
ConsThe insurance portion of Trinet could be easier to navigate. It is tough to find doctors in network and saving searches is a timely process.
Reviewer Source 
Source: Capterra
March 15, 2018
Verified Reviewer
Internet, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
5/5
Customer Service
1/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
December 17, 2018

“TriNet is a realtively easy tool to use”

ProsIt is a realitively easy tool to use to gather information and process payroll
ConsTheir CS team doesn't do the best job when it comes to answering questions about off cycle pay outs
Reviewer Source 
Source: Capterra
December 17, 2018