--- title: "Event Essentials Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Event Essentials Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/138263/Event-Essentials/" page_type: "product" language: "en" --- # Event Essentials Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Event Essentials ## What is Event Essentials? Event Essentials is a set of web-based modules designed for Festival and Event organizers to manage Ticket Sales, Registrations, Volunteers, Vendors, Sponsors, Attendees, Bands/Artists, Venues, Stages, Speakers, Sessions, Calendar, Media, Credentials, Staff, Resources, Interactive Maps, Text Alerts, Donations, Reports, Contracts & more! Pick only what you need. We design match all our pages to your Website. Contact us to find out how you can streamline and your event efficiencies. ## What is Event Essentials used for? [Vendor Management](https://www.capterra.com/vendor-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 73 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $450 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Event Essentials?[Manage this product listing](https://www.g2.com/products/event-essentials/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Event Essentials 4.9 (73) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $450 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (73) Ease Of Use 4.0 (463) Value For Money 4.9 (34) Value For Money 3.9 (361) Customer Service 4.9 (71) Customer Service 3.8 (382) ## Event Essentials alternatives [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (255)](https://www.capterra.com/p/148522/Precoro/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (84)](https://www.capterra.com/p/145449/Gatekeeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [Stampli](https://www.capterra.com/p/147301/Stampli/) [4.8 (463)](https://www.capterra.com/p/147301/Stampli/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147301/Stampli/) [View all alternatives](https://www.capterra.com/p/138263/Event-Essentials/alternatives/) ## FAQs about Event Essentials Overview ### What problems does Event Essentials solve? Event Essentials solves slow event check-in, paper-heavy ticketing, scattered vendor and volunteer tracking, and manual approval, payment, and reporting workflows. Event planners, nonprofit organizers, festival managers, and volunteer coordinators use it to centralize event data, speed gate entry, automate registrations, and gain real-time visibility into sales, staffing, and attendee records. Answer based on 58 reviews Overview ### Which roles and teams benefit most from Event Essentials? Event Essentials is most used by nonprofit leaders, association executives, event coordinators, and volunteer committees managing fundraising and community events. Presidents, executive directors, and owners use it for oversight and planning, while coordinators, development staff, and board volunteers rely on it to organize registrations, sponsorships, donor tracking, and event logistics. Answer based on 66 reviews Overview ### What company size and specific industries is Event Essentials built for? Event Essentials is designed for organizers of festivals, music festivals, runs, rides, tournaments, conferences, street fairs, and farmer’s markets. It fits organizations of any size that plan public events and need support for event management across entertainment, sports, community, and conference settings. Features and Usability ### What are the key features of Event Essentials? Event Essentials includes core event ticketing and online registration, plus fast barcode/ticket scanning for check-in. Reviewers also highlight team collaboration, customizable forms and workflows, vendor management with approval and payment links, and volunteer or staff scheduling. Differentiators include self-service portals, reporting dashboards, and CRM-style customer data tracking. Answer based on 49 reviews Overview ### Does Event Essentials help events run more efficiently? Event Essentials improves day-to-day efficiency by automating manual tasks, speeding check-in, and keeping reporting, ticketing, and vendor management organized. Event organizers and operations teams often save staff time and reduce bottlenecks, though some teams need onboarding time, clearer setup planning, or better small-screen and self-service admin options. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Event Essentials offer? Event Essentials provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup and feature review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Event Essentials offer, and how do users rate the experience? Event Essentials offers email/help desk, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, professional, and helpful during setup and event-day issues, with quick solutions and strong guidance. A recurring frustration is needing customer service for some custom-field reports and dealing with short auto sign-out timing. Answer based on 15 reviews Features and Usability ### How well does Event Essentials support team collaboration? Event Essentials supports close team collaboration through responsive service, shared planning, and tools that keep event data in one place. Event planners, booking coordinators, and festival teams often value the hands-on partnership and quick changes, though more complex projects may need clearer requirements and stronger project guidance early on. Answer based on 21 reviews Features and Usability ### How customizable is Event Essentials? Event Essentials offers deep customization for forms, workflows, portals, and website-matched pages, which many event teams find useful. Volunteer managers, festival organizers, and vendor-heavy operations often get tailored setups, but complex builds can take time, require detailed input, and sometimes create frustration when communication or delivery does not match expectations. Answer based on 15 reviews ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Event Essentials supports all three of the features reviewers value most: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently from planning through execution. Registration Management 4.2 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 3.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Customizable Forms 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Reporting & Statistics 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online Registration 4.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Real-time registration over the web Vendor Payment 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Process payment to vendor(s) for goods/services received Event Essentials 120 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Virtual Events: Designed for events that occur online - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Event: Utilize the same app for multiple events - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Block Management: Book and manage rooms at an event - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Speaker Management: Discover speakers and manage their details, booking and time. - Sponsorship Management: Raise funds via sponsors and grants - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Vendor Payment: Process payment to vendor(s) for goods/services received - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (40) 4.8 Based on 40 reviews ## Pricing Value for money 4.9 (34) Basic $450.00 Per Year Value for money 4.9 (34) 4.9 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (71) 4.9 Based on 71 reviews ## User reviews Overall rating 4.9 Based on 73 reviews Filter by rating 5(69) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Angie U. Executive Director Non-Profit Organization Management ### "We love Event Essentials!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Overall, we had a great experience with Event Essentials. We were not an easy client. Our event is complicated and fast paced, and they built three separate platforms for us in less than five months. All three operated within our expectations during the event. Afterward, we were able to debrief together and share ideas for improvement. Their team is effective, supportive, and willing to put in the effort to create an exceptional product. Pros We’ve really enjoyed working with Event Essentials. The service has been great from start to finish. Their platform is highly customizable, which lets us tailor it to our event’s specific needs. It’s also very affordable, especially for the value provided. Overall, it’s a solid product with real potential to grow and improve alongside us. Cons Like any new partnership, there were some first-year growing pains as we learned the system and worked through a few adjustments. That said, the team was always very responsive to our needs and quick to address questions or concerns. We appreciated their willingness to listen and improve along the way. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) We wanted a more cohesive system that was all in one place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 4, 2026 Thank you Angie, we love working with you! KM Kari M. Alcohol Compliance Expert Wine and Spirits ### "Streamline and organize all your events! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 Event Essentials organized all the moving parts of our event, they made every step clear and accessable for the organizers, vendors, and attendees. Pros User friendly, mobile app friendly, not complicated or fussy to learn. I highly recommend Event Essentials! Cons I don't know that we fully utilized all of its capabilities, I would like to learn more about all the features it offers. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PW Patrick W. Sales Manager Non-Profit Organization Management ### "Event Essentials is the BEST!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 Switching to a brand new event management system was a very difficult decision but a necessary one. We outgrew our prior software and a change was needed. After much research and discussions, Event Essentials seemed to be the best fit across the board. We're approx six-months in now post launch and we DEF made the right choice! Pros \[sensitive content hidden\] & \[sensitive content hidden\] were/are so easy to work with and both worked very diligently to get the system to where we needed it to be. I'm still amazed at how customizable they were able to make it to fit our needs and were truly invested in our success. Our team did put in a lot of time and effort in giving very clear instructions and direction to both \[sensitive content hidden\] & \[sensitive content hidden\] in the creation of the system. Lines of communication were also quick and efficient on both sides. Cons It's not really a reflection of Event Essentials as I'm sure with any transition period there will be issues and bugs to work out. All in all looking back, not too many and although stressful at times, we got through it! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NJ Natalie J. Marketing and Special Events Manager Performing Arts ### "Great customizable platform for non-profits and event companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2025 Craig has been a fantastic liaison, metaphorically holding our hands through the launch, and checking in as we add new features to the system. The actual system works well, and any bugs we find are addressed in a timely manner. Pros This is a great customizable platform that can has been shaped to meet the organization's needs for producing our weekly event. Cons Like working with any 3rd party contractor, the client must keep up communications and updates to move forward with projects. You're not their only client, so do your part to keep up the momentum. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) They raised their prices beyond what Greenway could afford. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JC Jose C. Booking Coordinator Entertainment ### "Event Essentials is amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2025 As a booking coordinator I work with a lot of people and have many things going on in one business day. Before Event Essentials, I was tracking down payments and doing my best to work around outdated map layout and a series of opened windows. Now with Event Essentials, everything is available in one location, and my attention has shifted from the juggling/chasing act to our clients and their experiences at our venue. The system is frequently updated and the Event Essential's team make us feel like our experience is important to them. Pros Event Essentials is clean, clear, and quick enough to keep up with all of our weekly demands. We move many things around internally and having an accessible trail and a well buttoned system has been amazing. The features are customizable, and we look forward to progressing with Event Essentials. Cons The system will only deliver what is being asked of it. Having a good set of asks and functions listed beforehand can make for optimal user experience. Don't worry if you are not sure what you will need, the team will work with you to get you there, but it may take them longer. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Very long wait time on customer support. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WW Whitney W. Co-Founder, Co Artistic Director Non-Profit Organization Management ### "Event Essentials is amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2025 Craig and Kiffen are a good team, they understand events and can tailor their system to anyone, we are a good example of that. They took on our weekly event, which was challenging, and were successful in creating a system that our vendors love. Pros This company worked well with our unique event and tailored a system for us. They took the time to learn about us, came out to see our event and talk to staff. It was very personalized service and worked with our budget as well. They care, they're patient and are really nice people too, that helps when you're trying to do something new. Cons Our event is pretty unique, and weekly, there were a few things that had to be created from scratch and took more time than we anticipated, but they communicated along the way so at least we understood any delays. In fairness we were also still operating during the whole process of creating our new vendor system and onboarding all of our vendors, which added additional hurdles. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Event Essentials was more affordable for us. Alternatives considered [TicketSource](https://www.capterra.com/p/134828/TicketSource/) Reasons for choosing Event Essentials Price, their ability to customize it to our event, they were local and had good customer service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Kris B. Convention Chair Entertainment ### "Horrible experience; I could never recommend this." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 24, 2023 Pros They only good thing about Event Essentials was the price; they were very affordable and during the sales process, it was easy to communicate with the sales managers. Cons Literally everything else. When we signed our contract, we had a very long list of things that we were told would be able to be implemented and customized. As soon as we signed on, everything went dark as far as communication went. We went multiple weeks without updates, sometimes months. While things were made and created, almost nothing worked as we expected it to. We were told that it was because "we were on the old system" but never offered a chance to upgrade to a new system. Critical updates and deadlines were missed frequently by our account representatives to the point that we had to move to an entirely different event management company because the system was not functional for us. Truly a disappointment, because Event Essentials had such great potential; they overpromised and vastly underdelivered. Reasons for choosing Event Essentials I chose them initially because we liked the price. Unfortunately, we had a terrible experience and had to move mid-event planning year to another company entirely without any fulfillment of our regular contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brian B. Board of Directors Non-Profit Organization Management ### "ViVa! Vienna! - Rotary Club of Vienna VA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 Promoting and managing our festival fundraising event that attracts over 60,000 visitors over Memorial Day weekend; 100% of the proceeds go to charities. Pros The responsiveness of the team to make timely changes on the fly. Cons I do not have anything to comment for Cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB peter B. Owner Design ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 Excellent customer service, great to work with Pros Ease of use, effectiveness and efficiency Cons I don't have anything negative to say about Event Essentials Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MM Mary-Catherine M. President Events Services ### "Reliable Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2020 I have worked for over 4 years with Event Essentials and always have received personal service, swift response to our needs, thorough follow-up and very helpful insights on how to improve the project at hand. Pros Software is very easy to navigate and very helpful tracking on all levels. Integration to my business at hand was swift and thorough Cons I'm totally satisfied with the service I receive Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/138263/Event-Essentials/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.