# Page 2 | Event Essentials Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Event Essentials the right Event Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/138263/Event-Essentials/reviews --- Event Essentials 4.9 (73) [View alternatives](https://www.capterra.com/p/138263/Event-Essentials/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Event Essentials ## Showing most helpful reviews Showing 26-50 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Amber L. Vendor Manager Events Services Used the software for: 2+ years ### "Event Essentials is THE multi-purpose tool you never knew you needed to have in your event arsenal!" July 16, 2020 5.0 EE is extremely user friendly and intuitive. Without any training whatsoever, I got thrown into EE and surprisingly, navigation was easy and adding information, exporting data, reports, etc. was straightforward and uncomplicated. Considering the sheer size of data over a multitude of areas, it is amazing how simple their program is to use. Besides all that EE has to offer and how they truly work with clients as a team, I have been impressed with their ability to pivot during Covid-19. In the event industry, social distancing is an obvious issue (among many) so we have been continually changing policies, adding new information, etc. and EE has not only responded swiftly in implementing our changes but were crucial in our decision making as well. They were also able to offer extremely helpful advice as well as create new opportunities when the world went on lock down. Overall, EE has been a game changer by creating our different types of computer programs designed to perform specific tasks in a variety of areas. Each with different principle goals that we required our programs to achieve. We are continually impressed with EE’s quality and professionalism and are very happy with their product and customer service. Give them a try and add them as a supplement to your team. You’ll be surprised how much your efficiency will soar while reducing stress. And you will not be disappointed. Pros We use EE as our platform for our festival (two-day event w/200,000 + attendees) and it manages three important yet completely different areas for us: volunteers, vendors and our parade. With over 564 shifts in 120 different positions, we rely on EE to manage the 350+ volunteers for our event with additional management of other smaller events associated with our festival offsite and/or before the festival (i.e. Golf Tournament, stages, etc.). In our vendor program, we handle roughly 577 vendors of various types such as Arts & Crafts, food, sponsors, non-profits, etc. EE works with us in creating and implementing all 7 of our vendor applications as well as manages all the information as a result. As for our parade, we average around 75 different entrants ranging from bands and floats to horses and VIPs. It is a varied yet entertaining parade and having EE keep track of each participant is effortless. Cons As is the case with anything, sometimes things come up and there isn't a feature or option to capture it on EE. That said, whenever it has happened to us, we let EE know and they immediately come up with a solution(s) and tweak our program. I don't consider this a complete con, though, since events are fluid and as such, the software must be as well and EE definitely works well for this. Review Source KH Kyle H. IT Director Entertainment Used the software for: 6-12 months ### "It has been a pleasure to work with Event Essentials. They've made our festival management so easy!" November 17, 2017 5.0 It's very easy to use and it integrates well into our current website. Managing festivals used to be a pain. Now, it's a breeze. No more trying to keep track of a bunch of data in different spreadsheets. The Event Essentials dashboard makes it easy to get a quick view of approved vendors, ticket sales and sponsors. And, everything is very automated. When we approve a vendor they are automatically sent an email that provides them with the link to submit a payment. I did my homework before selecting Event Essentials and it paid off! I truly think they are the best value when it comes to event management software! Pros It was very easy to get this product customized and integrated into our current website! The Event Essentials team was very responsive any time we had and requested changes that they needed to make. I am very pleased at how much easier it has become to manage our festivals, including reviewing and approving exhibitors, receive payments and selling ticket online. I also love their exhibitor profile feature that allows each exhibitor to have their own bio page. Best of all, their prices were very competitive. Cons The only downside that comes to mind is that they are located on the West Coast and we are on the East Coast. Regardless, they have been very responsive and I am amazes at how quickly they respond to any change requests. Review Source VR Verified Reviewer National Account Executive Utilities Used the software for: 2+ years ### "The Blue and the Gray - Civil War Reenactment" October 5, 2018 4.0 Event Essentials helped us analyze past customer purchases, both at the gate and on line and help us design a completely new ticket package. It definitely gave the customer more choices and allowed us to upsell our offerings. Our contacts were knowledgeable and got back to us quickly on ticket issues and quickly came up with solutions. For this past year, they were definitely worth the money. Lyle Pennington Rotary Club of Moorpark Marketing Chair - The Blue and the Gray Pros It gives us excellent summary data to do planning going forward. Cons I am not aware of any issues. Our Secretary may have some different input. Review Source RS Randy S. Past President Used the software for: ### "It was so easy to use and our attendees were impressed with how fast they got into our event." March 8, 2016 5.0 Dear Event Essentials I wanted to take a moment and thank you and your staff on behalf of the Kiwanis Club of Thousand Oaks and our Charitable Foundation. Your support and customer service were outstanding before and during our BrewFest event this year. When we first discussed our needs with you for more efficiently handling our check in process and our vendor registration, your solution sounded like it would solve our needs. It in fact was better than we hoped for. Our vendors found the system easy to use and had no issues using it. We actually received more complete information so we could make a decision on them attending the event and also with the information provided; we were able to update our own BrewFest and Facebook web sites in a manner of minutes. The check in process and how it would work on event day was a major concern of ours. The software not only streamlined our check-in process, our attendees entered our event even quicker than we dreamed possible. Checking in over 400 attendees in 20 minutes was over the top successful and helped make the customer experience extremely enjoyable. The 3rd area of concern for us was the online ticketing process. Not only was this easy for our attendees, the tracking capabilities of the Event Essentials back office is just fantastic. All of the information we were looking to capture is there and very easy to work with. We now have a complete mailing list so we can stay in contact throughout the year. We understand that we have only use just a portion of the capabilities of your system and we look forward to integrating it more next year. Thank you again for the customer service, support and especially the marketing help with our event. Feel free to contact me at 805-490-4024 for an outstanding reference anytime. Sincerely, Randy Senzig Immediate Past President 4th Annual BrewFest Co-Chairperson Review Source BB Brian B. Board of Directors Non-Profit Organization Management Used the software for: 2+ years ### "ViVa! Vienna! - Rotary Club of Vienna VA" June 10, 2022 5.0 Promoting and managing our festival fundraising event that attracts over 60,000 visitors over Memorial Day weekend; 100% of the proceeds go to charities. Pros The responsiveness of the team to make timely changes on the fly. Cons I do not have anything to comment for Cons. Review Source SS Sue S. Web Designer Events Services Used the software for: Less than 6 months ### "Perfectly Personalized " October 25, 2018 5.0 EE has automated our vendor application process while still allowing us to personalize and approve each application. I used to bring applications into a spreadsheet, prepare individual invoices, and keep a record of payment in the credit card processor account as well as the spreadsheet. Now, everything is integrated. I can customize a response and hit "approve", and the vendor receives an email with a payment link. We were also able to set up a payment plan which was super helpful. Pros We are able to keep all of our event information in one place, personalized to exactly fit our needs. It is a relief to know that when our event opens, we'll have everything at our fingertips, accessible to everyone on our team. The EE programmers patiently worked with us to tweak every last form, field and font to our satisfaction. Our EE pages match our web site exactly, looking professional and easy to use. Cons Everything is working as we expected and I haven't found anything disappointing. Review Source LL Larry L. Used the software for: 2+ years ### "Easy and seamless" October 5, 2018 5.0 They understand how to create a great experience at point of check in. Pros For a volunteer organization, the software program was easy to understand and gave us up to date and pertinent data. The check in process with bar codes is fast and efficient. Cons There is nothing I can think of at this time. Review Source JB Judith B. Owner/Founder Events Services Used the software for: 1-2 years ### "Great tool with full customization and personalized customer support!" October 31, 2018 5.0 Working with Event Essentials has been great! They have been very responsive to our needs and generally implement our change requests within a few days. Pros I really appreciate the ability to customize the tool's user interface and features to meet our business needs. Cons The software doesn't currently allow us to approve several vendors at once. But, to be fair, we haven't requested this ability. I'm willing to bet they will be able to add this feature once we request it. Review Source KM Kris M. DBA - Development Used the software for: 1-2 years ### "More than software or event management - Event Essentials is T R A N S F O R M A T I O N A L" October 27, 2017 5.0 Pros The whole package; yes it started with my organization needing help with a fairly large venue festival; it needed updating and modernizing. Event essentials came in, took charge, proposed among other things a ticket eFulfillment solution and and auction manager -This festival has never run so smoothly! There used to be lines 6 and 7 blocks long of disgruntled festoival goers waiting to be admitted into the venue. The lines are down to a few people deep, remarkable. So much easier than the way we used to do things. Cons Well frankly it is alot of new technology to learn and its alot to grasp for some of the staff; we had alot of inertia as to how things were supposed to be run, way of doing things and it is now almost 180 degrees different; but the lines are shorter, people leave happier, security has an easier job because the new ticket system kept the bad guys out! Review Source MM Mary-Catherine M. President Events Services Used the software for: 2+ years ### "Reliable Service" November 23, 2020 5.0 I have worked for over 4 years with Event Essentials and always have received personal service, swift response to our needs, thorough follow-up and very helpful insights on how to improve the project at hand. Pros Software is very easy to navigate and very helpful tracking on all levels. Integration to my business at hand was swift and thorough Cons I'm totally satisfied with the service I receive Review Source VN Vicky N. Executive Director Used the software for: ### "Sherman Oaks Street Festival" January 5, 2016 5.0 The Sherman Oaks Chamber of Commerce has been organizing the Sherman Oaks Street Fair for 24 years. This past year we decided to work with Event Essentials to develop a new website to try to automate what was a very paper intensive process of managing about 150 vendors, multiple entertainment zones, volunteers and sponsors. Our new website and administrative site saved us hours and hours of manual work. We were able to keep track of our vendors online, create excel spreadsheets to sort vendors and analyze results and even send ad-hoc emails (both mass ones and ones to just certain kinds of vendors) quickly and easily. We were able to update information in real time. Whether we had a last minute change on the stage, a new sponsor or a community update, it was easy to log-on and keep our website accurate. We even created a great photo gallery of our event loading the hundreds of photos took about 5 minutes! The staff at Event Essentials were responsive and went out of their way to solve any issue that came up. We look forward to celebrating our 25th Anniversary of the Sherman Oaks Street Fair working with Event Essentials. Review Source CC Christina C. Insurance Broker/ COTA Secretary Insurance Used the software for: 2+ years ### "Helpful and instrumental in growing our events!" October 9, 2018 5.0 The owner is helpful with marketing ideas and he is there at our events to help with the process. Pros On line ticketing was easy to track. Very responsive. Cons Can't think of any. Review Source PC Paul C. Committee sub-chairman Fund-Raising Used the software for: 1-2 years ### "Perfect! This system is indispensable!" October 26, 2017 5.0 Increased speed, efficiency and accountability at check-in. Happy customers! Pros Speed, efficiency and accountability at check-in. No long unmanageable lines! This software aids us in growing our event at a greater pace. Cust support representative was there two hours prior to our event training our team. And, was there for us all evening. What a Pro! Cons I honestly don't have any Cons to share. Make sure you have an adequate wireless signal. Review Source BK Brianna K. Event and Communcations Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Event Essentials has been good to us!" October 26, 2018 5.0 Pros They have been able to customize our registration forms in a way that other big competitor companies cannot. And CSR is kind and accommodating -- and goes the extra mile to help us! Cons Just wish they had an app for event check-in. But the web browser has been suffice. Review Source BL Barrett L. Chairman Management Consulting Used the software for: Less than 6 months ### "Blue Sun Music Festival Westlake Village CA " September 17, 2016 5.0 The Company provided outstanding B2B and B2C services. We will hire and partner with them again and again... Pros ease of use, data collecting capabilities, saved time, saved money, created impact immediately Cons What I like least is actually a positive, I like least that they pushed us to perform, they were always a-head of the curve, and that is so welcomed and at the same time, a positive challenge to our staff. We found ourselves trying to e-mail them first, as they were always consistent and often a bit in-front of us... BRAVO... Review Source RD Richard D. Consultant/Trainer Civic & Social Organization Used the software for: Less than 6 months ### "Small Agricultural Fair Application" September 28, 2018 5.0 In my opinion I don't know if we could have found a better company to take from knowing little to nothing about event software through to the development of our unique application, implementation, and use. Pros EE offered a suite of products to help us better manage our country. The start-cost were fair and reasonable. They leased the required hardware which allowed us to not have to make a large capital investment while learning and trialing the benefits of the product. EE modified the software to fit our needs. They made almost instant changes when requested. Provided us with ended suggestions and advice about the implementation of the process. Cons I cannot think of any problems with the way the software performed. Review Source JC John C. CEO Civic & Social Organization Used the software for: 2+ years ### "Simi Valley Days" September 28, 2018 5.0 We have used them for years and being able to track our numbers is giving us a better feel for how our event is doing. Pros Customization that is offered for us and the ability to track our numbers Cons Trouble with the hot spot and connectivity Review Source KM Kris M. Database Admininstrator Used the software for: ### "Hearts of Gold and Competence to Match" March 18, 2016 5.0 We are a local non-profit serving about 4,500 kids and families a year - we rely on our special events to keep the doors open. Event Essentials has completely run the transaction and pre-order / fulfillment side of our events form start to finish four years running. They really brought us into the modern era of eFulfillment and online auction as well as sponsor, attendee, vendor and entertainment management through their custom admin pages and reporting features. Every detail was handled and recap of totals waiting in our inboxes. Its not that we didn't want to get into the nitty gritty, our time was freed up to thank sponsors, talk to supporters, attendees to help or control - finally we were able to be present at our key events because Event Essentials carried the weight. Highly highly recommend these guys - ask for Kiffin or Craig! Review Source JE Jessica E. Volunteer Manager Non-Profit Organization Management Used the software for: 2+ years ### "Wish we discovered EE sooner! " September 28, 2018 5.0 Tucson Meet Yourself is a Multi Cultural festival that attacks over 120,000 people over the span on 3 days. We host over 60 different food vendors, 160 performers, & 700 volunteers. Event Essentials fits our needs and allows us to use 1 software for multiple components of our sign up/managing needs.Rep is wonderful to work with! I would highly suggest Event Essentials. Pros We love how Event Essentials has created a software that is customizable to our specific needs. They are prompt to address the issues that may arise or adjust things that we need changed. Cons I can hardly think of any cons. Hopefully this business can grow and expand. I think it would be wonderful for a representative to visit/physically interact each organizations within Event Essentials to completely understand and have a good grasp of what we do. Review Source CG Christina G. President Used the software for: 2+ years ### "Event Essentials program is reliable and easy to work with." October 24, 2017 5.0 Pros Breakdown information for events are understandable and easy to read. (Even for me) I was able to login at anytime to see my up to date sales. Review Source RH Robin H. New Media Content Manager Used the software for: ### "Thumbs up from Casa Pacifica Angels Wine, Food & Brew Festival " March 24, 2016 5.0 We've received a lot of positive feedback about our Event Essentials newly redesigned Casa Pacifica Angels Wine, Food & Brew Festival website and ticketing. From exhibitors to sponsors to attendees, the website easily provides the information users need on both PC and mobile devices. Ticket purchasers have had a smooth experience in turn helping our non-profit run more smoothly "behind the scenes". The dedication and guidance throughout the event from Event Essentials staff has also been invaluable. Thank you Event Essentials! Review Source RD Rick D. Director of Communications Used the software for: ### "Absolutely Professional, Easy to Use, and Seamless Integration into Our Event" March 8, 2016 5.0 Working with Event Essentials on ticketing was key to the success of the third year of our event. We had experienced challenges with ticketing previously, but once we began working with Event Essentials, those were met and overcome. As a small, hyper-local event, the Event Essentials professionals treated us like a major client and handled all our questions as they came up. The data we were able to gather from using Event Essentials' ticketing software has already helped us going forward on future events, which includes an expansion of our business to include three events, all of which we will be working with Event Essentials on in the future. Review Source MN Mindy N. CFO Used the software for: 1-2 years ### "seamless process as a user" October 23, 2017 5.0 Pros The process of registering and checking in was efficient and very easy. There were no glitches or problems whatsoever. Cons Review Source LL Larry L. Used the software for: ### "Two thumbs up for Event Essentials!" September 12, 2016 5.0 Can't express enough how grateful I am to Craig Manning and Kiffen Taylor. Chairing an event is stressful enough but Craig and Kiffen ease the pain by stepping in 100% to help. Their expertise in helping to drive sales & marketing is a plus to any not for profit organization. They go above and beyond to help. I highly recommend Event Essentials! Review Source MA Maribel A. Executive Director Used the software for: 1-2 years ### "The platform is easy to use. It has a lot more features than one at first realizes." November 16, 2017 4.0 Pros the customer service is very professional and kind; Customer rep was super helpful at a moment of crisis in our organization. the customizable forms are great. The interface the public sees resembles our website graphics. Cons have to wait for centralized staff to do changes --takes more days sometimes than we needed once you are in a doc reviewing an application there is no easy way to proceed to the next one -have to go back to the full menu Review Source Similar Products Featured