# Property Matrix Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Property Matrix Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/138308/Property-Matrix --- # Property Matrix Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Property Matrix ## What is Property Matrix? Property Matrix is a comprehensive property management software designed to streamline operations, automate tasks, and boost profitability. Its flexible architecture allows customization to fit unique business needs, from tenant rent payments to pet policies. The software includes several features, such as an enterprise-class accounting module for managing numerous units and separating companies and properties for distinct bookkeeping. Its reporting capabilities offer custom reports for insights into tenant payments and income. The smart document management system combines cloud storage with signing and scanning, ensuring easy access to important documents. The communications hub centralizes tenant, vendor, and owner interactions. ## What is Property Matrix used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Business Management](https://www.capterra.com/business-management-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $175 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Property Matrix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.digitalwaybill.com&name=Property Matrix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Property Matrix 4.6 (34) VS. [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $175 Flat Rate, Per Month Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (34) Ease Of Use 4.3 (2,203) Value For Money 4.5 (31) Value For Money 4.4 (1,740) Customer Service 4.8 (33) Customer Service 4.4 (2,073) ## Property Matrix alternatives [4.8 (704)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138308/Property-Matrix/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Transaction History 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Online Payments 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept and process online payment transactions Owner Portal 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Portal for property owners to manage property listings, upload documents, track payments and generate reports Tenant Portal 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Accounting 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Tracking 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Property Matrix 113 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Researching and validating a person's criminal, educational, job or financial records Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period A financial statement that lists a company's accounts and details the account type and balance Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Track, store, and access client contracts or licenses Accept and process credit card transactions Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Monitor and record expenses such as purchases or charges incurred Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Used by property managers Specialized for organizations who focus on residential projects Centralized accounting record which tracks all financial transactions Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Managing service requests, incidents, IT issues & support with a ticketing system Automates core HR functions such as talent management, employee evaluation and learning management A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Accept and process online payment transactions Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manage and track financials on a project-to-project basis Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For residential properties Set & manage permission levels based on user roles and restrict access to only authorized individuals Calculation of consumption tax imposed on the sale of goods/services Search and filter data across systems to locate required information by entering keywords or certain criteria Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Managing renters, rent payments, maintenance workflows & documents. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Monitor or audit historical and current transactions to analyze customer account activities Manage bookkeeping for client trust accounts Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Realistic representation of a physical space or environment that helps users explore locations virtually Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (32) 4.5 Based on 32 reviews ## Pricing Value for money 4.5 (31) [View pricing plan details](https://www.capterra.com/p/138308/Property-Matrix/pricing/) Starter $175.00 Flat Rate,Per Month It includes: - ACH - Automatic Actions - Check Scanning - Credit Card - Custom Fields - Custom Labels - Custom Reports - E-Signatures - Independent Set of Books - Mobile App - Multi Theme Support - Owner Statements - Properties Page - Sub Accounts - Transaction History - Users With Roles and Permissions Standard $450.00 Flat Rate,Per Month It includes: - ACH - Automatic Actions - Check Scanning - Credit Card - Custom Fields - Custom Labels - Custom Reports - E-Signatures - Independent Set of Books - Mobile App - Multi Theme Support - Owner Statements - Properties Page - Sub Accounts - Transaction History - Users With Roles and Permissions Property Matrix Pro $550.00 Flat Rate,Per Month It includes: - ACH - Automatic Actions - Budgets - CAM Charges - Check Scanning - Commercial Properties - Credit Card - Custom Fields - Custom Labels - Custom Reports - E-Signatures - Independent Set of Books - Mobile App - Multi Theme Support - Owner Statements - Properties Page - Sub Accounts - Transaction History - Users With Roles and Permissions Enterprise $1,400 Flat Rate,Per Month It includes: - ACH - Automatic Actions - Budgets - CAM Charges - Check Scanning - Commercial Properties - Credit Card - Custom Fields - Custom Labels - Custom Reports - E-Signatures - Independent Set of Books - Mobile App - Multi Theme Support - Owner Statements - Properties Page - Sub Accounts - Transaction History - Users With Roles and Permissions Value for money 4.5 (31) 4.5 Based on 31 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (33) 4.8 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 34 reviews Filter by rating 5(22) 4(10) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mariia M. Management Transportation/Trucking/Railroad ### "My opinion " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 16, 2025 Pros Convenience while using . Never had any problems or issues with this app. Not sure about all available options since I tried not them all Cons Sometimes was difficult to find necessary tools but it was just couple times I guess, no more. Otherwise was good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Amanda T. CEO Real Estate ### "Property Matrix is a reliable option for anyone in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Really a wonderful experience with Property Maxtix. I absolutely love it. Pros I recently used Property Matrix for managing my rental properties, and I have to say, it made my life a lot easier. The interface is user-friendly, so I didn’t have to spend hours figuring things out. Cons I can honestly say I could not find any feature within this program I did not like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO josh o. sole proprietor Real Estate ### "you need it. it's the digital age" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2025 very good. definitely helps in today's day and age Pros that it's cloud based with signing and scanning tech Cons cost. seems high but it's integral for today's age Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mark S. Property Manager Real Estate ### "Easiest Property Management Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 Everything’s worked great. And if anything comes up their customer support is very fast at responding. Pros Property matrix makes taking and logging rent extremely easy. Cons The interface and take some time to load. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Property Matrix The cost was higher for appfolio. And the interface seemed difficult to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Othuke A. Digital Marketer Security and Investigations ### "Dependable Business and Process Managing App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 2, 2024 Pros The software has all the property managing capacity, and it saves on costs to improve the financial value. Cons The approach from the program is cost reliable and no functional challenge Switched from [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/) [KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/) [SmartSwipe](https://www.capterra.com/p/160523/SmartSwipe/) [Account Ability](https://www.capterra.com/p/154484/Account-Ability/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PH Patti H. Realtor/Property Manager Real Estate ### "Property Matrix Software Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 7, 2020 I loved this software and would highly recommend it! Pros With any software, user friendly is a top priority! This one is very user friendly and fully customizable and has features that we needed, i.e. accounting, property management, maintenance and lease tracking. Cons I don't have anything negative to say about this software except the customer service could be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH John H. Accountant Real Estate ### "Awesome Management Software - Best I Have Used Yet" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent. Pros The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and Cons There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software. Switched from [ResMan](https://www.capterra.com/p/135182/ResMan/) ResMan was just not able to handle the single-family properties we managed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brenda B. Property Manager Real Estate ### "Too slow" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 19, 2019 The maintenance app simply does not work. I cannot run a maintenance report, or, if I can, it is not easy to figure out how to do it. You must enter maintenance through the unit or it does not automatically update the information in the unit. I need this program to be more automated, as advertised. I cannot wait over an hour for a response to a question. I really just need it to work correctly. Pros The software is user friendly, however, not as friendly as you would think. It is difficult to learn but once you get it, you can navigate pretty easily Cons Customer service/tech support is very, very slow. It takes over an hour to respond even through their chat window. Chat windows should be instant. I have chatted, emailed and called and always waited over an hour for a response. The techs often have to go "behind the scenes" to fix things that should be easily working. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Operations Manager Consumer Services ### "Useful and Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 11, 2018 Pros Easy to use and straightforward, not much extra clicking around. Cons Nothing that i have found yet but I will keep searching! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Bryan P. Land Acquisition Specialist ### "Best Property Management Software I've Used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 2, 2018 Pros I've tried multiple property management software products and by far this is the best one. I can pick 1 or 2 things that I really like from all of them, and this one had about 5! Cons It is still incomplete, however it is the best software I've had for property management since going into the business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/138308/Property-Matrix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Buildium vs Property Matrix](https://www.capterra.com/compare/47428-138308/Buildium-Property-Management-Software-vs-Property-Matrix)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)