# mycloud PMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about mycloud PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/138380/mycloud-PMS --- # mycloud PMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) mycloud PMS ## What is mycloud PMS? mycloud is an integrated most advanced cloud-based hospitality solution designed for independent and chain hotels.mycloud software offers everything that a hotel may require to run operations, starting from e-distribution, PMS, e-POS, Digital menus, Guest services, contact-less apps, Banquets, Stores, Inventory, Purchase, F&B costing, financial accounting, and specially curated reports with advanced analytics. ## What is mycloud PMS used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 3% Starting price $8 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mycloud PMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mycloudhospitality.com&name=mycloud PMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mycloud PMS 4.4 (29) VS. [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price $8 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (29) Ease Of Use 4.5 (138) Value For Money 4.7 (23) Value For Money 4.6 (128) Customer Service 4.4 (28) Customer Service 4.8 (136) ## mycloud PMS alternatives [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Semper](https://www.capterra.com/p/164816/Hospitality-Software/) [4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164816/Hospitality-Software/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.4 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 4.8 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Reservations Management 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Rate Management 4.9 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage GDS/OTA Integration 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Payment Processing 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions mycloud PMS 86 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage catering operations/processes Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Accept and process credit card transactions Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept and process online payment transactions Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Search and filter data across systems to locate required information by entering keywords or certain criteria One location Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage operations/processes associated with spas and other hotel activities Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.7 (23) Free Trial Basic $8.00 Other,Per Month Value for money 4.7 (23) 4.7 Based on 23 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/)[ TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (28) 4.4 Based on 28 reviews ## User reviews Overall rating 4.4 Based on 29 reviews Filter by rating 5(16) 4(11) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MG Manvinder G. Accounts Manager Hospitality ### "Excellent Software with Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2024 Pros Before using mycloud software, we were struggling to manage reservations and keeping track of availability, rates and guest information etc. However, with mycloud PMS, all of this information is easily accessible and organised in one place, saving us time and reducing the risk of errors. In addition to the convenience of the platform, I have also been very impressed with the customer support team at mycloud. Whenever I have had questions or issues, they have been quick to respond and provide assistance. They have also been proactive in suggesting ways to optimise our use of the platform and increase my bookings. Cons Collaborations with external interfaces as an add-on are certainly useful, but given the international nature, they are sometimes need to find region specific partners for the best collabration. Switched from [IDS Prime](https://www.capterra.com/p/198103/IDS-Prime/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Dhanraj J. Asst Accounts Manager Hospitality ### "Intuitive Solutions for Hoteliers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2024 Pros I personally like the easy to use interface, Managing rates is very easy and it's synchronization with booking.com and agoda etc is seamless, and the support service is outstanding. Cons As I mentioned all matters were handled professionally, but I am sure that there is always room for improvement. Switched from [IDS Prime](https://www.capterra.com/p/198103/IDS-Prime/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NV Nithin V. Corporate IT Manager Hospitality ### "My Cloud PMS is a solid choice for hotel management software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2023 My Cloud PMS system offers a range of powerful tools and features, it may not be the best fit for every hotel. Pros My Cloud PMS is its cloud-based platform. This allows hotel staff to access the system from any device with an internet connection, making it easy to manage reservations, room assignments, and other tasks on the go. The system is also highly customizable, with a range of options for configuring room rates, setting up automated alerts, and more. My Cloud PMS offers a number of powerful tools for managing hotel operations. These include a real-time reservation management system, which allows staff to quickly view and update room availability, as well as tools for managing housekeeping, billing, and other key aspects of hotel management. The system offers a range of customizable reports that provide valuable insights into hotel performance, occupancy rates, revenue, and more. This data can be used to inform strategic decision-making and improve overall hotel operations. My Cloud PMS is a reliable and user-friendly option for hotel managers looking to optimize their operations. With its cloud-based platform, customizable features, and robust reporting capabilities, the system is well-suited to the needs of modern hotels. Cons Should be improvised in the UI and Multilingual supports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sunny M. Assistant Manager Hospitality ### "PMS for Remote professional" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 12, 2022 Pros Reports which are directly convertible in Excel. Cons As this is cloud based software we can use it from anywhere. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2022 Hello Sunny, Thank you for your valuable feedback, We assure to continue giving our best services ahead. Best Regards, mycloud team. RM Ricky M. Resort manager Hospitality ### "Birchwood retreat " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 13, 2022 Experience is good but interaction with customer support is not very good Pros User friendly and cloud based software Cons Not very Customer friendly . Every query requires a ticket to be raised and resolution comes after few hours but that is critical during hotel operations Reasons for choosing mycloud PMS Recommendations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2022 Hello Ricky, Thank you for your detailed review. We're glad to know that you find mycloud easy to use and it's meeting your expectations. Addressing your cons, We offer round-the-clock chat support for instant help, we request you to utilize the chat support so you will not face any such support issues in the future. Regards, mycloud Team SS Sanjay S. Operational Manager Hospitality ### "mycloud is a very complete solution which every hoteliers need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2022 Pros mycloud is very complete whereby super intuitive to use - One product to cover (Front Office, Back office, E-distribution,, POS, Interfaces, Guest Services and Much more - We see new features being released constantly. Cons I can't think of any, but they always surprise me with new improvements and features in the systems and tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2022 Hello Sanjay, Thank you so much for the amazing feedback. Its customers like you encourage us to go beyond to deliver the best experience ever. Best Regards, mycloud MB Mridul B. General Manager Hospitality ### "User Friendlyness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 I am able to run my operations with great ease specially with the 24/7 support available desk Pros Features are upto date and the system is very easy to operate Cons I would like to customize few more reports as per my property specifications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2022 Hi Mridul, We're happy to get such wonderful feedback regarding mycloud software. We'll surely look into your report suggestions and ask your account manager to get back to you with the best possible solution. Regards, mycloud KS Kundan S. Assistant manager Houskeeping Hospitality ### "God But should be more Classified" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 28, 2022 Pros Features of the softwares are good , Report can be customized based on user requirement Cons Lost and found module need to be made better But overall everything is good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2022 Hello Kundan, Thanks for the helpful feedback. We regularly work on enhancing our software and we will surely consider lost and found module enhancement. Regards, mycloud Team AM Amina M. Admin Real Estate ### "Great Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2022 Great Pros Good Management , Having a good management Cons Nothing I am having a good experience using the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2022 Hi Amina, Thank you for your review. We're super happy to know that you love working with mycloud management. Regards, mycloud team JJ Jayanti J. Lecturer Education Management ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 27, 2022 Pros It is user-friendly and easy to navigate. Cons Asks for review in the first login. The videos quality can be more professional and clear. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2022 Hello Jayanti, Thank you so much for taking out time to review us, we're glad to know that you find mycloud technology easy to use and it's meeting your expectations. Addressing your cons, we will surely share a review at first login with the concerned team. We constantly work on providing a better experience for our customers and training videos' quality and clarity will surely be considered. [View all Reviews](https://www.capterra.com/p/138380/mycloud-PMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)