# WorkCompass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WorkCompass Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/138432/WorkCompass

---

# 

 WorkCompass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WorkCompass

## What is WorkCompass?

WorkCompass's award winning performance management software helps organizations move towards a continuous performance management system. Our solution includes goal management, performance reviews, real-time feedback, surveys and performance coaching guides in an easy to use interface that HR and employees love.

## What is WorkCompass used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Talent Management](https://www.capterra.com/talent-management-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

75%

Neutral

14%

Negative

12%

Starting price

$5

Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for WorkCompass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://workcompass.com/&name=WorkCompass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WorkCompass

4.0 (51)

VS.

[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$5

Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (50)

Ease Of Use

4.7 (3,422)

Value For Money

4.0 (45)

Value For Money

4.5 (2,541)

Customer Service

4.4 (46)

Customer Service

4.5 (2,651)

## WorkCompass alternatives

[4.6 (177)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (143)](https://www.capterra.com/p/234380/Teamflect/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/138432/WorkCompass/alternatives/)

## FAQs about WorkCompass

Overview

### Which roles and teams benefit most from WorkCompass?

WorkCompass benefits HR teams, software and IT professionals, compliance specialists, and business leaders who need structured visibility into work. HR managers use it to track employee processes and performance, technical teams coordinate tasks and service operations, compliance staff monitor requirements, and directors use dashboards to oversee progress and accountability.

Answer based on 49 reviews

Overview

### What company size and specific industries is WorkCompass built for?

WorkCompass is designed for organizations of any size that want to overhaul their performance management process. The vendor description does not specify particular industries, company types, or sector limits, so it appears to fit general business use rather than a single market.

Features and Usability

### What are the key features of WorkCompass?

WorkCompass includes core employee engagement and performance management features such as goal setting and tracking, employee reviews, and ongoing performance conversations. Reviewers also highlight reminder emails and milestone alerts, performance data and reporting analytics, plus staff management capabilities like employee records, planning, and online progress documentation.

Answer based on 23 reviews

Overview

### How well does WorkCompass help with staff management?

WorkCompass supports staff management with appraisals, progress tracking, reminders, and clearer manager-employee communication. HR teams, line managers, and multi-location organizations value the visibility into goals, time off, and performance records, though some users want better staff overviews, grouping options, clearer navigation, and more accessible admin controls.

Answer based on 20 reviews

Overview

### How good is WorkCompass for performance management?

WorkCompass handles performance management well by supporting goal tracking, appraisals, feedback, and ongoing review conversations. HR teams and managers value the visibility into progress, trends, and development needs, while employees benefit from clearer expectations. More structured organizations may need extra setup and process adjustments during implementation to match existing workflows.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does WorkCompass integrate with?

WorkCompass integrates with six HR platforms: ADP Workforce Now, BambooHR, People HR, Sage People, TriNet HR Plus, and Zoho People. These native connections cover core HR and people-management systems, giving WorkCompass compatibility with commonly used workforce data sources.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does WorkCompass offer?

WorkCompass provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and setup guidance.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does WorkCompass offer, and how do users rate the experience?

WorkCompass offers email/help desk, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, and consistently available, with helpful training during implementation and quick answers to questions. Some reviewers mention occasional inconsistencies in screens or submitted information that led to support requests.

Answer based on 11 reviews

Features and Usability

### Is WorkCompass easy to use for managers and employees?

WorkCompass feels straightforward for many managers and employees, with a clear layout, reminders, and simple review workflows. Small teams and organizations moving from paper often find adoption easy, but some users report confusing navigation, limited customization, weak guidance, and editing issues in areas like goals, reports, and reviews.

Answer based on 23 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Employee Database

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Portal

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

Individual Development Plans

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Document completed by employee to assist with career and personal development to reach short term and long term goals

Performance Metrics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Performance Review Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

WorkCompass 38 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Process of enhancing skills & experiences for continuous professional growth & advancement

Catalog, manage, and develop employee skill sets

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Establish measurable goals and objectives and track their progress over a specific period of time

Document completed by employee to assist with career and personal development to reach short term and long term goals

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Planning, tracking and developing internal talent for future key position filling

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Assess skills, outcomes and results using preset metrics and averages

Get Advice

We can help you find the software with the features you need.

Features

3.7 (50)

3.7

Based on 50 reviews

## Pricing

Value for money

4.0 (45)

Free Trial

Basic

$5.00

Per Month

Value for money

4.0 (45)

4.0

Based on 45 reviews

## Integrations

[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[

Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[

Sage People](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (46)

4.4

Based on 46 reviews

## User reviews

Overall rating

4.0

Based on 51 reviews

Filter by rating

5(21)

4(17)

3(7)

2(4)

1(2)

Mentioned topic

Sorted by most recent

DU

Daniela U.

Human Resources Manager

Medical Devices

### "Choose wisely when considering a performance tool"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

December 3, 2024

Although they were helpful and friendly with implementation and consulting, the tool is not useful. It is too expensive for what is offered, and the further development is very slow. We suggested many points that were never considered. See disadvantages.

Pros

Everything is very easy. I can confirm it, it is even simple ... In the sales call, everyone is very friendly and supportive. Good support from customer consultants through Teams.

Cons

It is a simple tool, with development lacks and not well enough thougt out. I list my points: 1.Goal Setting & Review topics •Division Goal Setting not accessible for Managers •AI behind SMART Goals is very limiting and not really “smart” •When working on the review, all changes+ratings history are visible, even before the review is completed. I agree that there must be a tracking, but not before the review is closed. •The AI Coach is not helping to solve anything, there is no value in it. 2.Administration •No people list (e.g. overview all active accounts) •No grouping possible (team, manager or competencies) •No overview of deactivated people or available accounts/users •Plan template and libraries cannot be archived as versions, changes affect on all existing plans (this is a major problem) •Goals can only be deleted and replaced, not archived •No database for development needs, no data import possible 3.Surveys •Leadership Survey is not editable •Results: it is very unclear, which results the manager can see and how they must continue (unclear instructions) •Unclarity where feedback from employee is posted (Dashboard of the Manager, not removable) •No possibility for open questions and analysis of the text 4.Reports •The reports are unclear and not editable •No history, ongoing plan only •Lack of clear instructions and documentation 5.Information / Tutorials •The information available on your website is very limited and does not provide an extended manual (FAQ + Webinars contain only basic information)

Switched from

[Personio](https://www.capterra.com/p/158622/Personio/)

we were looking for a professional performance management tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kimberly R.

Living Historian

Entertainment

### "Only used it once but it does the job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 27, 2019

My overall experience has been super with this program. I have never had a problem using it and I actually enjoy using WorkCompass when I don't have access to other programs. It NEVER fails to disappoint.

Pros

What I enjoyed the best about this software is I enjoyed to use it after my aunt introduced me to this program. This is a program that certainly caters to what people need when doing their projects and presentations. When I don't have the use of Adobe, I turn to Workcompass.

Cons

Nothing!!! Its a super program! I have never been disappointed with this software at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ammar Q.

Cashiesr

Retail

### "Great software for communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 20, 2018

Pros

What I like most about this software is that you can create a plan to certain individuals. This can be useful because it allows both parties to engage in discussion and formulate a plan that is suitable fo both.

Cons

The software could have used more features other than creating plans with others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2018

Thanks for your review Ammar. Much appreciated. Happy thanks giving!

MS

Mohammad S. J.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 17, 2018

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Amy C.

regulatory compliance specialist

Legal Services

### "workcompass is easy to use and very useful for tracking work targets and goals "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 18, 2017

Pros

It is easy to use and user friendly interface. Also, like the reminders and alerts. they are useful for tracing the goals

Cons

goals can not be changed once committed. If the goal is not met or missed, it will be displayed on the main page and can not be marked as completed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VF

Vince F.

HR Manager

Non-Profit Organization Management

### "Professional and straight forward"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 26, 2017

Helped us to remove an onerous twice a year paper based exercise.

Pros

Makes appraisal much easier for staff and managers. Allows me to easily assess progress and outcomes at a click of a button.

Cons

Grandparent viewing of appraisals might be more intuitive. Possibly a print user guide for those who are less comfortable with help desks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Caroline K.

Global HR Manager

### "A good online tool that makes performance management easy to manage globally"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 6, 2017

Pros

I have an overview of my entire organisation, it creates some useful analysis of the data automatically, it allows remote management to use an online system and it is straightforward to use globally.

Cons

It would be useful if there were more options to customise on the page and if the comments were more obvious what section they were linked to

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Callum M.

Group HR Manager

Textiles

### "An excellent performance management tool, I would highly recommend WorkCompass."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2017

A far more professional approach to professional development. Easier to track who has completed reviews.

Pros

Very easy to use (no instructions needed!). Allows me to mange performance expectations for the year ahead and beyond. Exceptional customer service, very knowledgeable team, who are always available to help and support.

Cons

The library of Goals and Competencies could have been better, however we created our own bespoke ones.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CY

Colin Y.

IT Service Operations Manager

### "Overall a good product that gives employees the ability to manage their own shifts."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 22, 2017

Pros

The ease of use and access from anywhere, that i don't need to assign a team member to manage employees time off or shift swaps.

Cons

I dislike that an employee cannot see their rota for 12 months, they have to go in and view each month.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Clare P.

Sustainable Travel Manager

### "Automated and easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 22, 2017

Pros

The best part of WorkCompass is the way that it automates alerts in relation to the milestones that you set. It has an easy to use interface and is very reliable. Once you have mastered the basics it is very intuitive.

Cons

I cannot really think of anything as it is far superior to the system that it replaced. Possible it could be even more visual and possibly some more graphs so managers can see at a glance the status of their team members.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/138432/WorkCompass/reviews/)

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