Best For

Inspections of all types, including fleets, home, commercial, energy, safety, asset and others. Companies that have complex business needs for field data collection.

Product Details

FastField is an extremely flexible mobile forms solution allowing you to efficiently collect data and automate your digital forms workflow. - Highly Customizable Form Builder - Intuitive User Interface for Ease of Use - Native iOS and Android and Web Applications - Offline Data Collection - Customizable Workflow - Integrate Proprietary Data to Prep-populate Forms - Automated Report/Data Delivery in PDF, Word, Excel, Json, XML CSV and more - 3rd Party System Integrations

Contact Details

Merge Mobile

http://www.fastfieldforms.com/

Founded in 2010

Located in United States

Custom Form Builder
Inspection Form Example

Starting Price

  • $20.00/month/user
  • Price discounts for higher volume of users.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

FastField Features

Access Controls/Permissions
Archiving & Retention
Collaboration
Drag & Drop
Forms Creation & Design
Full Text Search
Process/Workflow Automation
Version Control
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

FastField Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 15 of 15 reviews

Showing Most Helpful

Showing 15 of 15 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Alastair B.
Sales and Marketing Effectiveness Manager
Medical Devices, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 25, 2018

“An excellent solution which has been backup up with first-class support. ”

OverallSimple, reliable and robust software which is very customisable to deliver complex reporting
ProsFastfield was the only solution which offered all the features we needed and this has been backed up with excellent customer support. One initial feature needed was to keep the data inside Europe Azure servers or even better the UK. After discussing this our requirement was met which was superb and allowed us to move forward quickly. The Admin Interface is easy to use with basic knowledge. Many new features have been added over the time we have been using Fastfield but it has also been very useful to be able to have input to possible future developments/features via the Trello site. Fastfield has been very robust with regards to workflow and reporting. Customer representative has been superb regarding technical support when we were setting up and for ongoing customer service. Good features for simple and more complex forms. Reliable web interface and app. Great Support The ability to white label has been very useful
ConsOverall everything is great however the only possible cons have been the time difference (UK / US) which has led to a slightly delayed response when contacting from the UK, however, my queries and questions have always been answered as soon as they are online so, to be honest, it has never caused an issue. It would be useful to get email updates when new features are released so we know exactly what has been updated. The Data Dashboard (reporting) I find a little clunky and so far I have used PowerBI for any visual reporting via an Excel export. From what I can gather the reporting dashboards will soon be updated so hopefully, this will resolve this issue.
Reviewer Source 
Source: Capterra
May 25, 2018
Karie L.
Operations
Environmental Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 21, 2018

“Service Facility that would never go back to paper! ”

OverallFastField has been a positive change for our overall operations. The FastField team is great and is always available to help.!
ProsThe app has changed our culture around reporting. We are a service facility and all our crews love the paperless route and find the app very user friendly. We can now offer our customers a faster reporting service and manage our documentation much better now. I would highly recommend this app to anyone looking to improve on how they report and manage their documentation.
ConsOverall all Pros. If I had to pick one con it would be that some complex forms we run into a function that cannot be done. We always find around this and they are always updating with new functions.
Reviewer Source 
Source: Capterra
December 21, 2018
Avatar Image
Matt M.
Founder
Financial Services, Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2018

“A fast and flexible mobile forms app that can solve a wide variety of needs”

OverallHuge time and cost savings every month. Greater accuracy by replacing the previous paper based system.
ProsThe mobile app is really fast and easy for 'non technical' people out in the field to use. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to. The fact that it worked so well made it an easy sell to the team. Creating the forms, calculations and email notifications was super easy. It was also simple to integrate with Zapier and push data to back office systems (this was an essential for us). We had the first end-to-end prototype running in less than an hour. The user access model is also well thought out, making it easy to give users access to the forms they need. Being able to add advanced form fields like signature, barcodes and images is a huge bonus it feels like FastField will be able to support a wide range of requirements as our needs evolve over time.
ConsGetting the right form field value output into the email notifications is ok but a bit limited more functionality here would be great. Some of the more advanced features will take quite some time to get my head round. It seems powerful, but sometimes the documentation is not that clear on how to connect everything together especially with the Scores and Filter Keys.
Reviewer Source 
Source: Capterra
April 4, 2018
Avatar Image
Bryon B.
Chief Security Officer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
January 9, 2018

“Phenomenal! Profitable! Business Expanding! On Point!”

ProsThe ability to rapidly, accurately gather large quantities of information in the field and disseminate the information into my current management information systems. It is incredibly intuitive! Once you use the program your biggest problem will be focusing on just your current project and not thinking in tangents of all the other situations where fastfield could be used to organize data!
ConsWhen Fastfield was first brought to my attention, they were not marketing their program to its full potential. So it took a while for me to get approval to implement. They have since become more public.
Reviewer Source 
Source: Capterra
January 9, 2018
Joseph H.
Director
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 26, 2019

“Create a mobile forms capture app in minutes”

OverallExcellent experience. Great product with superb customer support.
ProsSimple to use, great admin interface and very reliable.
ConsNothing really. Has been very reliable - most of the issues we see are related to the hardware device.
Reviewer Source 
Source: Capterra
July 26, 2019
Avatar Image
Jason R.
Director - Engineering
Oil & Energy, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 5, 2018

“Excellent solution to change process in eliminating spreadsheets and .pdf forms”

ProsThe ease of use is great for a non-IT indivudal. It is easy to build forms and get things implemented at a user level.
ConsThere are lots of new features added and it can be difficult staying on top of all the neat add-ons. I appreciate all the new features, but communication on what is new and the intended use would be nice.
Reviewer Source 
Source: Capterra
February 5, 2018
Verified Reviewer
Mining & Metals, 501-1000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
1/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
October 30, 2017

“Possibly a good solution for small companies and basic use cases. Still working out a lot of kinks that will affect mid-sized companies and enterprises.”

OverallMy "Likelihood to Recommend" rating applies to only companies with similar requirements as our company. This would likely be higher for companies with different requirements. The company is working to improve in areas that need to be addressed. Will make appropriate updates to review as warranted.
ProsEasy to configure (does not require someone highly technical) Feature set is expanding Company has a desire to improve product
ConsPoor handling of large lists / data No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood) Has struggled to resolve critical bugs No list connectors (Google Sheets, SQL Server, etc) Data portal is buggy (search function will freeze your browser)
Recommendations to other buyersI would caution against moving forward with deep integration into company systems before thoroughly testing the product.

Vendor Response

By Merge Mobile on November 6, 2017
Hello, Thank you for your feedback. We'd be happy to work with you directly to configure/troubleshoot your form. Please contact us through our support channel and we can arrange a call with you. With thousands of happy customers, we're confident we can help resolve your issue. Thank You, FastField Support
Reviewer Source 
Source: Capterra
October 30, 2017
Gus M.
Superintendent of Technology
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 30, 2018

“We had an excellent integration of the solution within our team. ”

ProsThe app is very user friendly and easy to deploy. The management portal is easy to work with and very intuitive.
ConsA few limitations around securities. However not hindering in the overall process and requirement.
Reviewer Source 
Source: Capterra
May 30, 2018
Verified Reviewer
Hospitality, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 31, 2019

“Amazing Software”

OverallThe customer service is what sets them apart. There are so many functionalities that I can't wait to figure out what more I can do in their software.
ProsI love how easy it is to customize the program to accomplish our goals. We used this to create an inspection and it came out amazing!
ConsThis product is amazing. I would say the most challenging part was creating calculations, but the Support Team was amazing and helped me until the project was complete.
Reviewer Source 
Source: Capterra
January 31, 2019
Verified Reviewer
Machinery, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 12, 2018

“FastField is amazing!”

OverallWe are using FastField to have our service technicians complete all of their forms for each site visit. It is much easier than carrying paper packets around that get water and/or oil all over them. It is quick and easy to submit, review, and publish!
ProsI truly love using FastField. It took me less than an hour to get everything set up and test it out. We set up a form for our service techs to fill out and submit to me. It easily allows me to review their documents and/or notes and add any information I need. It is quick and easy. Even if you are not familiar with apps or completing forms via phone or ipad, you can easily complete this one!
ConsThere was honestly nothing that I have ran in to that I did not like about Fastfield. Maybe after we have used it longer, we can come up with suggestions; but, at this time, we love it!
Reviewer Source 
Source: Capterra
September 12, 2018
Cynthia B.
Senior vice president
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
April 3, 2018

“Push operations forward at speed of light!”

ProsIt's intuitive, cost effective and can be applied to so many projects! The customer service team are fast to respond and feels like they are right next door to you. I am by far no IT but was able to get everything goign with the help and patience of the FF team.
ConsNo translation into french :) that's about all the cons i could find. It could become a bit expensive if you have a large number of employees using the app,m.
Reviewer Source 
Source: Capterra
April 3, 2018
Stacy P.
Staff Analyst
Government Administration, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 11, 2018

“Have been using the application for two years and enjoy the benefits and features available.”

OverallTracking jobs and creating invoices.
ProsI like that the application is constantly evolving and the developers listen to users and implement changes based on needs and desires of their users.
ConsWhat I like least about the experience is the compatibility between my own company and Fast Field. Fast Field is so far ahead technologically speaking that we have challenges keeping up. For example, we are still using Internet Explorer 11 which is no longer supported by Microsoft. This provides some challenges for us that are not attributed to Fast Field at all. We are addressing this challenge by installing a different browser soon.
Reviewer Source 
Source: Capterra
January 11, 2018
Josh E.
Operations Director
Construction, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 25, 2018

“This software has the full feature set (plus some more expensive platforms don't) for a great price”

OverallThe ability to go paperless for our service department
ProsThe feature set for the price is not comparable to another platform. Every other app that has half of the features is almost, and sometimes more, double the cost.
ConsA couple features could be added but I believe they will in time. That being said, those features will simply be bonuses on top of the already great product.
Reviewer Source 
Source: Capterra
May 25, 2018
Avatar Image
Morgan S.
Monitoring and Evaluation Manager
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 16, 2019

“Easy to set up”

ProsEasy to set up and get rolling with forms needed, offline gathering of data is awesome.
Consreporting could be beefed up, or integration with a reporting software like PowerBI would be immensely helpful.
Reviewer Source 
Source: Capterra
January 16, 2019
Austin M.
Production Manager
Entertainment, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 11, 2019

“Great way to get approvals signed with clients”

ProsIt's been very helpful having all of our company's forms within a fingers reach at all times.
ConsCan be somewhat clunky and difficult to determine where the forms are sent to.
Reviewer Source 
Source: Capterra
August 11, 2019