ProContractor by Viewpoint

3.5 / 5 109 reviews

Who Uses This Software?

ProContractor helps general contractors, heavy/highway contractors, specialty/sub-contractors and residential builders.


Average Ratings

109 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Viewpoint
  • viewpoint.com/
  • Founded 1975
  • United States

About ProContractor by Viewpoint

ProContractor is an all-in-one Cloud or on-premise solution that enables users to begin with the most critical applications needed, such as Job Cost Accounting and grow into the full breadth of ProContractor including Project Management, Estimating and Mobile.


ProContractor by Viewpoint Features

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates

ProContractor by Viewpoint Reviews Recently Reviewed!

This software is not user friendly and horrible customer service

Oct 30, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: The least user friendly of all the construction software programs I have use. Worst customer service, be prepared to be billed for any help. We are seriously considering taking a loss on all the time and money we spent with them and trying to find another software program for our business (general contractors)

Fast and efficient

Oct 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the integrating between estimating, project management, and accounting. It makes for a streamline project from start to finish.

Cons: Some actions and be cumbersome and layout isn't ideal. Would like to see less steps for accounting processes.

Overall: Streamlined project management.

It has been a very long learning curve for me & my team. Minimal support, & constant work arounds.

Oct 17, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I do like the ability to track costs to each project number. I do like the 'one stop shop' for everything being in one place.

Cons: I do not like the lack of customization on reports. I do not like the fact that the use cannot be tailored for what we actually do on a daily basis. I do not like the fact that even after 2 years my team spends a large amount of time 'working' on/in the system trying to figure things out. I personally feel it has cost our company revenue, because people who should be out generating revenue, are busy in Viewpoint/PC. I do not like the ease of transfer of date from PC to VP.

Overall: Main benefit is a one stop shop for all the data for each project.

great, easy to learn, user friendly

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Learning how to operate the system was quite easy and simple. The videos on Clear View have been very helpful as well as the people who I contact for assistance. The reports are usually what I'm looking for in terms of data. If not, I can use a couple reports to obtain the data.

Cons: It would be nice to have contract invoices broken down more so we can see the line items better for huge projects instead of massive amounts per line.

The transition to ProContractor was very easy. The support staff have been wonderful to work with.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love having everything in one place. With our old software I had to use Word and Excel for documents. Then I had to search for them on the server if I needed them again. ProContractor has all the documents I need so there is no reentering in other programs and they are always right at your finger tip.

Cons: Formatting Reports the way we want them. Our old software was much easier to create a complete report. In ProContractor, you modify reports that are already in the program but there hasn't always been the fields we need.

Overall: Ability to complete task in a more timely manner by not having to reenter data in several programs. If we need data in another program it is just a click of the mouse to put it there. We save time also by being able to keep several modules open at the same time. Several choices of income statements makes it easier to see year to date on one statement. So we are using less paper in not having to print multiple reports. We have only been live in the program for 5 months but the time savings and ease of use have been a real benefit to our company. I look forward to discovering what all this program has to offer. I would highly recommend this program to other construction companies.

This is a difficult system to use and generates inaccurate financial information

Sep 21, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: ProContractor is a one stop shop to house most business functions. I like that it hosts accounting, project management, equipment tracking and estimating all in one place.

Cons: This system has so many layers that makes it difficult to use and even more difficult to unravel when numbers don't calculate the way they should. Assistance is readily available via online chat for simple questions only. Complicated issues seem to prevail and when they arise, you have to begin with a chat then wait for a rep to call you back at an undisclosed time and sometimes as many as 5 business days later. There seems to be an issue with the accounting side of the system continually resulting in incorrect financial reporting. We have been working with a large accounting firm for 9 months trying to figure out why this continues to happen to no avail despite multiple communications directly between our accountant and Viewpoint reps. Our system went live more than 20 months ago and is still not generating accurate numbers. The system is very pricey to purchase, migrate, train staff, implement, use, troubleshoot and maintain. We have spent thousands of dollars for an accounting firm to ultimately advise us that the ProContractor accounting software is flawed and should be abandoned despite our time and financial investment to date.

Overall: Robust estimating capability and a consolidated space for project management.

Training was terrible, data migration had numerous errors, learned by trial and error

Sep 21, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Once payroll is set up correctly it is very easy to use. The intercompany function makes cost tracking and billing between companies automatic. I love this function.

Cons: Reports are very difficult to find useful information. Initial setup of payroll is exceptionally difficult and redundant in many areas for our application. You can't print a checks without first inputting an invoice. Everything requires multiply steps, first you have to input something, save it, and then go to another screen and print it, and then go to another screen and post it.

Overall: The biggest benefit for our company is the intercompany function.

Have been using for almost 1 year and am very happy with the program-Still learning the program.

Sep 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very detailed job costing reports.
Accounts Payable module user friendly and the reports are detailed.
The ease of issuing SubContracts and SubContracts Change Orders.

Cons: Not being able to customize reports myself.
Lien releases not able to print automatically when checks are printed.

Overall: Detailed job costing

Procontractor - The Worst Software Service I've Ever Used

Aug 30, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: Do not use this company. It cost me a year of my life and over $160,000 and I'm still trying to untangle myself from them.

Cons: Everything. They claim their system is an all-in-one solution for construction companies, but the only thing that half works is the accounting module. Everything else is absolutely awful. Completely glitchy and not user friendly at all. The implementation training is terrible and expensive and the customer service is even worse.

It has been a long and difficult haul implementing ProContractor.

Aug 29, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the certified payroll reports and that you can reprint invoices. Using widgets is helpful. I like that is has direct deposit for payroll.

Cons: It is not easy to use. There are 'hidden' elements of the software that you have to click boxes to reveal. The program is too malleable. A program more standardized would fit our needs better.

Overall: the same benefits we got from out last (and preferred) software: American Contractor

Still working out a few issues. Works well for accounting.

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to do research. The documents are in the binder so you don't have to dig through files to find what you need. I like the suggestions process.

Cons: There are a lot of glitches that you have to work around. Help is written in too technical of terms as is as clear as mud, so some things are trial and error to see which toggle works best for what we need. Programmers need to sit down with actual users to know what works and what doesn't. Font is too small.

QUITE DIFFERENT FROM PREVIOUS SOFTWARE

Aug 28, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: FAIRLY EASY TO LEARN TO ENTER INVOICES. SUPPORT HAS BEEN GREAT HELPING WITH ANY PROBLEMS WE HAVE HAD.

Cons: IT'S A LITTLE DIFFICULT TO FIGURE OUT ALL THE REPORTS. THE SOFTWARE HAS SO MANY OPTIONS. UNLESS YOU SPEND MANY HOURS GOING THROUGH EVERYTHING, IT'S DIFFICULT TO KNOW WHICH REPORT PULLS UP THE INFORMATION YOU NEED.

All in all not bad software. Biggest complaint is the rigidity of the programming.

Aug 25, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The integration of the modules. The takeoff module is very quick and easy versus manual takeoffs or using a digitizer board. The fact that all of the math is done by the software eliminates errors versus using exce.

Cons: the rigidity of the output. The spreadsheets are complicated to adjust. It would be nice to have more training on how to manipulate the reports to make them more specific to our company. While we have had some success our knowledge of that type of software work is limited at best.

Overall: speed and integration between divisions of our company.

Everything we have done with Viewpoint has been positive with implementation training and use.

Aug 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows me to track cost for specific bid items so i can see problems as they arise and not so far into the project that we cant recover. Everything we need is in one location from takeoff, estimating, project management and accounting.

Cons: Some aspects of the change order management can be difficult to work through and making specific changes on unit prices on change order documents are not as clear as i would like to see. I'm not a tech person, and since we use a server its difficult to perform updates without the help of an outside IT person. Just because of specific backups that need to be performed and locating the files. Other than that they usually go pretty well.

Our ProContractor experience started when we wandered into the wrong booth at a Home Show.

Aug 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All of our programming is housed in one program. We were using multiple platforms before, but now Takeoffs, Estimating, Bids, Projects, Accounting are all working together.

The user friendly layout. There is an easy to follow menu or you can create a customized home page with shortcuts to your most used information.

We are on the cloud server and this allows for "shadow" functionality. This allows one user to watch or take part in another users session. Quite useful in training new users, or learning new methods.

We are new to the mobile app, but it has been very promising. Having a multitude of information directly on your phone. Making it easily accessible while at the job-site.

Cons: Our only dislike thus far is the ability to create a schedule of tasks (Gantt Chart). While it is possible to create the chart, this can only be generated after the project has been started. We typically offer our customers a schedule in the stage of estimating. Therefore we have to use an outside scheduling program. The other problem is that the Gantt chart needs to be started from scratch. It would be helpful if the chart would use the estimate to generate a list of tasks that can then be assigned.

Overall: Our largest benefit came in the form of consolidating a Takeoff, an Estimating, an Accounting, and a Dropbox account all into one program that adds functionality and mobility.

Customer support is great!! Everything in one system is great and PCMX covers all areas well.

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From user permissions to custom cost types, this system is very customizable and comprehensive. We value the relationship mentality for being welcoming when we have issues or want to implement changes.

Cons: Things need to be alphabetical and Marlin financing is a terrible partner. Beyond that there are just some tweeks that we hope to see implemented per our request.

Overall: Repeatable and trainable operating platform that takes me from an estimate thru construction close out.

Good for estimating lots of gadgets

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: once learned and data imported very easy to put together quotes. works great when traveling. works on a stand alone computer with out internet.

Cons: issues with updating. earth works is hard to use. takes a lot of time to learn. customer support is sometimes very slow to fix issues.

Overall: less hand writing

It does the basics of what we need it to do. Estimating didn't have enough masonry detail for us.

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Being able to give our crews plans on the mobile app. The invoicing system is also pretty convenient to use.

Cons: It's incredibly hard to find or make reports that offer the specific details we're looking for. You should make it easier to create your own reports without knowing computer language and having a detailed working knowledge of SQL.

Entering information by Journal Entry is time consuming because it doesn't copy the description.

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The procedural way you enter information then post the information. The logical way of solving new procedures like writing off accounts receivable.

Cons: Journal entries - not copying description to each entry. Having to click on "GL Only" every time you make a general ledger entry.

Okay - serves our needs. I wish the report output was easier. Take-off portion is weak.

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: 1) The ability to sort large amounts of information in a variety of ways.
2) The ability to compare or have variance from one estimate to another.
3) No math mistakes - as opposed to complicated Excel Sheets.

Cons: 1) It is difficult to customize reports.
2) Having the software reside on our server, which is control by our IT, who doesn't consistently update, or limit user control of the software.
3) The modules, e.g. take off are not good and probably should be dropped from the program. We simply use the program for estimating.
4) One of the reasons that we purchased the software is that we thought that it was compatible with View Point. We wanted to be able to download our starting estimate into View Point directly as the starting budget for the project. There is no compatibility. The solution to do this was a custom Excel sheet that View Point wanted to charge us for.

Overall: Consistent cost metrics with management of the catalog pricing.
Ability to create assemblies that allowed quicker estimates
Easy comparison between estimates.
Automatic and error free estimate calculations.

Getting easier to use, so far I really like ProContractor

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very handy to scan attachments to view them on the spot and really love the ability to use the cloud to work remotely on ProContractor anytime

Cons: searching where the red flag errors are is extremely frustrating. I wish they would highlight the cell and direct you better to save time searching

Overall: Working remotely

Good program but not as user friendly as I would like.

Aug 15, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The Estimating, Accounting, and Project Management is all in one. You can remote into the system from other areas.

Cons: Not user friendly. You can't dig down into different reports. It doesn't do some simple tasks like e-mail pay stubs.

Overall: One program that does all.

Recently, cases are being opened, but we are not receiving a prompt response to address those cases.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: I has gotten better over that past year or two, after Viewpoint took it over, and as updates have came out. We are use to the program now, so we know what works for us, and what does not, but we are always open to look at other software.

Cons: The frequency of the updates is reasonable, but the length of time that it takes to apply the update to our server takes to long. Some of the reports cannot be modified by us the way that we need to, and having Viewpoint modify them, would only cause more work and money after each update was applied.

Good but could use some enhancements

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Customizing your personal page to what you use. The Dashboard Feature in Financial is very helpful

Cons: Too many steps to achieve certain reports. Certain reports are unavailable when it comes to payroll quarterly's. Drill down features are not available in Accounts Payable. Sales Tax Reports are not set up like needed for General Contractors.

Great experience for flooring and wall takeoffs.

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have set up my own keys, can change look which enables me to show customer flooring breaks and designs.

Cons: Needs more designs for the items. When I am doing the takeoff and add it to the notepad I need to define the height of a wall at that time to eliminate an extra step.

Overall: Cost effective bidding
Time savings on labor to do takeoff

Accounts Manager

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using the Software as ProContractor for 4 years but used the predecessor to this program (The Contractor by Maxwell) for over 17 years. I have always been pleased with the service and support by both the sales and technical support teams. They are there when you need them!

Pros: Flexible Product. Open database allows you the flexibility to add your own fields, customize reports and drop any report or data to excel making endless possibilities for analysis of your data. Comprehensive program that links all of your data and gives accurate analysis of your construction projects.

Cons: When your employees make mistake it leaves an audit trail of their mistake. Many employees wish they could just correct their mistake and cover it up. This may be a con for some but as a manager, I like being able to see the adjustments. Procontractor gives an audit trail of everything that is done but this increases the steps that it takes to correct a mistake.

Functional and Productive

Jul 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: The product has potential and seems to be recently picking up steam. For immediate users, you may not see momentum without a perspective of where it has been. As of current, the cloud offering shows both potential and momentum for development as well as recent additions of drill downs for reports. Reports may not be easily customizeable without some knowledge and expertise.

Pros: - Great PM accounting solution (allowing for easy Contract Billing or Time and Material Billing) - Basic accounting functions - AP, AR, payroll are all functional - The new chat feature for support (makes quick questions much easier than waiting for a drawn out response)

Cons: - The user interface could be updated (can be confusing and complex) - Can't integrate through API - Some design aspects and the speed of development could improve - Would benefit from some more company accounting specific improvements (like fixed asset module)

Beneficial for estimating projects. AP reports are very helpful in knowing costs to date.

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to input insurance certificates with expiration dates for subcontractors and being notified if it has expired when entering an invoice.

Cons: I'd like to put a general ledger code in and print a report with costs for that code and vendors paid using that code. There isn't a report like that.

Overall: Staying on top of subs and their insurance certificates is very helpful when our annual audits come around.

ProContractor helps us keep track of all our tasks

Jun 15, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I do like how PCMX tracks and maintains a log of where we are, what we done, and what we need to yet do. I see the interface as a good and easy method of entry. The learning curve is rather steep and short.

Cons: We utilize a MAC based computer system, and PCMX is compatible but slow. There is a lag in the system sometimes between the interface in that I'll lose my pointing device or mouse. It doesn't cause any problems but is annoying

Overall: This software is a large investment that does pay off

The program is a little expensive for what our company uses it for.

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I feel you should offer assistance right away downloading program rather than having the customer attempt to install it.

Pros: Accurately measures plans. Nice that you can change symbols and lines to the color or type that you want to use.

Cons: Too many features that I don't need. Didn't like the price. I didn't like attempting to download the product myself. I received help but I was worried that I was going to mess things up.

Accounting Is So Unforgiving

May 19, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Value for Money

Comments: I am extremely unhappy with our accounting trainer. She kept saying that we could or could not do something in ProContractor and nearly every time we found out that the things she said we could do or could have done, in fact, couldn't be done. And the things she said we could NOT do is, in fact, allowed. For example, she told me and another lady in the office that the daily diaries could not be transferred over to the payroll side (that was a big selling point). When I told my boss what she said, he asked our estimating trainer and the estimating trainer said that yes, it could be done and showed the steps on how to do it. After that I tested it and yes, it can be done. There are other things, but you get my point. She also had me set up the payroll cost accounts a certain way and once we went live our comptroller found issues and she went to look at the payroll cost accounts and said that SOMEONE set them up wrong, she would never have set it up like that. When infact she had set them up, I just followed her instructions.

Pros: Estimating module of this seems cool. There are a few un-necessary steps to transfer an estimate over to the accounting side, but I'm getting the hang of it. I guess I would like the part where the guys do their daily diaries via PC mobile IF I could get that to work. You can modify reports yourself, but the program you use is very picky. If you need to change one item, it's easy enough, but any major changes you will get error after error. It took me 5 solid days to modify a check; however, it took them 3 months to even get around to me.

Cons: ACCOUNTING MODULE is a definite CON! 6 months training, very unforgiving- if you make a SIMPLE mistake it isn't an easy fix, they promised the world but in the end couldn't deliver, our accounting trainer messed us up more than she helped, PC Mobile doesn't work. Modifying reports is a hassle. SO many steps to enter a simple invoice- triple the steps than our previous system. The reports are awful! It's good that you can export them to excel, but they total everything like three times and it's difficult to sort the reports in a simple way. There are a million reports and most of them will never be used because they are useless; however, you can't get them out of your ALL tasks menu. So you have to find the one report in a million that you will use and save it to shortcuts. They didn't have a way to set up SC Contingency, our trainer was supposed to work on that- several weeks go by and she ends up having us set it up as a Fringe Benefit because she couldn't or didn't get the developers on board to fix that. I know we aren't the only Company in SC that has this program. The paid time off was a complicated mess for a company that just has a set rate for employees per year (not accrued). There are other issues but they aren't popping out in my head right now. I wish I had put a stop to this in the very beginning.

Is Viewpoint out of Business??

Apr 27, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Beware if you work with this company. We purchased the product and were so excited about it's capabilities. Unfortunately, we came to a point where we needed to integrate AR from another critical program to our business. Viewpoint could not (or would not) allow this, so we mutually agreed to part ways. We had not even gotten past working with their "demo" when we uninstalled and terminated all installations of the product. We were promised contact from their "Account Advocacy" group to resolve the matter of a refund. We were willing to pay for any and all expenses incurred by Viewpoint but that was over 8 weeks ago. Now, every contact we had on our "Coordination" and "Implementation" teams are no longer with the company, no one will return our calls, or emails and we have had to seek legal counsel to move forward. Very disappointing outcome from what appeared to be a reputable company.

Pros: Appeared to be great - never got to try it. Were really looking forward to using it. Now will never know.

Cons: Unprofessional response by management and staff - buyer beware - you are not dealing with a reputable company.

Tech support

Feb 24, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: I have been on the system since 2015 with Viewpoint. Like most software's it has it's fair share of problems when upgrading to the new version. That I can live with all software's do that is to be expected. However, the complete disregard of what I need as a customer when I call into to tech support has had me more than once wanting to tell the owner we need to remove Procontractor and get a new software in here right away. Forget the fact that the T&M invoices are doubling but simply trying to clarify a proper way to edit a tax form 1095-C and being sent to a third-party company that has no idea how to run the ProContractor. You end up having to edit 240 forms is absolutely absurd. You keep calling back and they keep sending you to Greens Shades makes me wonder if the CEO really knows what is going on or just doesn't care. I mean if they would fix their text support issues it would be good system. I dread calling them. I would not recommend this software to anyone due to tech support only.

Pros: Once you get accustomed to how it works things seem to work rather well.

Cons: Tech support

Great for Take Offs--

Feb 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Great asset for those who need accurate and efficient take offs/estimates. A bit pricey for only one computer access at a time, and interface could be more user-friendly. Still feels a bit Outdated.

Great potential but still needs work.

Feb 20, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: This software has some great potential. It has the goal of almost complete coverage of a construction business process for day to day use, but it has some serious issues the limit this ability. I do believe these issues can be fixed, but at the moment they seem to be working on them. Additionally, it is not always as intuitive as their presentation makes it seem. People with lower level computer skills will have a tougher time getting proficient.

Pros: 1. Great potential. With some bug fixes and some changes, this product could be so much more. 2. Covers (can cover) from estimating to collection of payments. 3. Very flexible estimating system. 4. Form and report flexibility 5. Document management 6. Above average costing ability

Cons: 1. Cloud service is slow at peak times 2. Estimating flexibility could mean a user affects estimating catalog. 3. The mobile app was almost completely unusable until very recently. (I am still wary). 4. Technical support is sometimes unable to solve problems. 5. Some key documents are not in project document package. 6. State specific certified payroll not in the system. 7. Consultants do not follow through during training sometimes. 8. Expensive for a product that is not fully at its capability.

Recommendations to other buyers: Be certain to look at the areas I described closely before purchasing.

Very Cumbersome

Feb 01, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: I would like to give ProContractor a good review but the cons outweigh the pros. So many other software companies out there that "get it" Pro Contractor does not. Unfortunately, our accountant is comfortable with using it which in turn makes the rest of us suffer.

Pros: Easy to run management reports.

Cons: Too many steps to enter simple information. Does not tie into the good software that's available today. Accounting is a nightmare.

Recommendations to other buyers: Do your research and find something that is up to date, there's much better out there.

Sold a bag of gold till we actually bought it

Feb 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: We were sold the software as a complete construction software with all necessary functions from bidding, estimating, project management, scheduling so we could integrate all our internal software with accounting to seamlessly make things easier. We very quickly found out this software must have been written by programmers not ever involved with construction as the use is terrible, takes twice as long to do things and is very nonfunctional/conforming to change.

Pros: NONE

Cons: EVERYTHING and EXPENSIVE

Recommendations to other buyers: Buy something else

Sage versus ProContractor

Jan 27, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: We preferred Sage 100 over ProContractor for several reasons; Sage 100 is sold thru dealers and so the customer support with knowledgeable people is much better. They are using the program day in and out and have a team of consultants that can assist you. ProContractor can bounce you around between support help which can be a bit of a pain.

Pros: Ease of use, some great functions & features, the binder where all docs are stored.

Cons: The layout is not as good as Sage 100 and does not have as long of a reputation as Sage 100.

Recommendations to other buyers: I would recommend demo both products and see for yourself which you like. Make sure with Sage to get in contact with a dealer not Sage 100 direct.

Clunky and not intuitive

Dec 14, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: Procon can both be a time saver and a time waster. I personally find it to be a very clunky, and I believe it is about 10 years behind the game on their user interface... Which I am hoping gets an overhaul very soon because I am stuck using it as long as I am with my current company. Great in some applications, but could be better. There is other PM out there that are far better and easier to use.

Pros: Estimating Accounting Some Project Management

Cons: UI is awful. One of the worst in the business. Not great on site as it should be. The mobile app is horrendous. Lack of support and development

Great program

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: This program produces very professional looking estimates and is easy to use. I would recommend it to anyone.

ESTIMATING SOFTWARE

Nov 02, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: This product is a little complex to master, but once you get the hang of it, it does save a lot of time. I would like for them to add an undo function and the graphics are less than par, but it works well for our company's needs.

Pros: Will do takeoffs on multiple categories.

Cons: Graphics are poor & there is no "undo" button.

Recommendations to other buyers: Their customer service follow up is horrible. It took two weeks 2 different times to get a return call and then he/she didn't always know the answer to my question.

Pro Contractor Review

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Using ProContractor throughout our company has helped extremely with accounting, estimation and project management.

Pros: Ease of use.

Cons: Sometimes our programs glitch, however this could also be a problem with our computers. But it is a rare occasion to say the least.

ProContractor

Oct 26, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: Using ProContractor throughout my day has helped tremendously with accounting control, estimation and project management. I highly recommend it for any contractor.

Pros: Helps keep you organized and on-track

Cons: UI improvements can and should be made

Recommendations to other buyers: Buy this product if you're looking for a simple to use project management suite.

Good for a larger company

Oct 23, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: This product is great for a larger company than ours. It offers many features that would be useful.

Pros: ability to track costs by job

Cons: price

New to Procontractor

Oct 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: We have been extremely pleased with our conversion and how it has the ability to grow ans expand with iur company.

Pros: Very customizable

Cons: Have really come across too many cons

ProContractor Experience

Oct 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I am very impressed with the overall functions and capabilities of ProContractor. I feel that the product has been designed with best practices in mind. It's design also appears to be focused on taking advantage of new technology advances in the IT industry as a whole so that we can leverage capabilities as they become available.

Pros: Ease of use, and focused on paperless processing

Cons: Electronic communication of payroll information is not available to share with employees

Recommendations to other buyers: Take a serious look at ProContractor before make a decision to purchase a new product

My review of conference

Oct 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: My overall review of the conference is that it was focus on Vista and that the ProContractor user were neglected. I talked to a lot of people and we all felt the same since the beginning with the opening they only talked and demo vista, what about ProContractor. Please have more context in the classes, more advanced classes not only beginners. Repeat class so we don't have to take one and missed the other one completely because it wasn't offered again. Have more accounting content, there are a lot of us that use the accounting more than anything else. Have one on ones like before.

Pros: The classes I took were good I learned a little

Cons: Classes were to basic and not many selections.

Recommendations to other buyers: Give more to the ProContractors Users.

Help

Oct 13, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Comments: It is pretty easy to use after using AC for 10 years. I would like better Certified Payroll Reporting and Union Fringe Reporting.

Pros: Use of Reports

Cons: Not really understanding the reports

Recommendations to other buyers: Do your training closer to the cut over

ProContractor

Oct 13, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: ProContractor is a good product that continues to make improvements. ProContractor is a fully integrated software that can be used with companies with different volume levels or general contractors and subcontractors. The ease of use could be improved especially in the accounting module. Customer service time is slow but improving.

Pros: Full integration with all the modules.

Cons: Not user friendly especially if you are not strong in accounting.

Recommendations to other buyers: Be extremely proactive in the conversion process and set up of the system

Come to the Event

Oct 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: The day I started @ Cal Coast was the day they went live with the software migration from American Contractor to ProContractor. The software is user friendly enough that I was able to navigate it fairly easy and my biggest challenge was learning how to process tasks the Cal Coast way rather than having to figure out a complicated software. However, the experience for the rest of the users in my office that had worked on AC for the last few years was rather different. Their experience was comparative between AC and PCMX and they experienced more frustration that I did. However, my overall experience remains positive with some constructive feedback for improvements in the future. This conference has highlighted several areas where I am doing things the "long way" when there are shorter and better ways to get done. It would be great to have a section somewhere that highlights neat little tricks and short cuts to get some of the simple tasks completed. For example, for six months we have been trying to figure out how to make our widgets in those cute little boxes on the dashboard. well we just paid the fee to come to this conference to have someone simply show us to click and drag to the end of the screen to organize our widgets. We were pleased, but it would have been nice to have seen a 2 min tutorial (like they do on YouTube) to show us how to do that.

Pros: I like the logic of the product. I feel that if you know what it is you want to do, that if you look hard enough, you will find a way to do it. I like that the categories are fairly organized and easy to follow. I like that I can create almost all my billing forms from the platform and that I can have multiple tabs of the same function open to work on multiple tasks.

Cons: I would like the lien management process to be more integrated with the invoicing process. I would like to be able to build my customers billing applications into their customer profile so it can be auto filled through the system. I currently have to process them in separate software (excel, word, or pdf). I would like to have a list of all the shortcut keys so I can avoid using my mouse for faster processing. I would like feedback on suggestions I've submitted for voting. I would also like that voting platform changed as I think the idea I have has value, but it gets lost in the feed and so people don't see it or don't even know about that function in support.

Recommendations to other buyers: Come to the yearly event. My controller came last year and I came this year. While there are vast improvements that they can make for Procontractor support throughout the event, I have had so many of my little issues and annoyances answered just by being here. Some of them are going to save us a significant amount of costs when we implement them and some of them we are just excited about because we learned to do something faster and more efficiently. The networking experience was also great and we found people right in our backyard (our own customers) that were going through the migration during the same time we were and we could have been a support to each other this whole time. Come to the event.

Great Software

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: It has been a great product helped organize my operations. Able to do estimates, job cost, budgets, PO all in one place.

Pros: Organized

Cons: It took longer than expected to set up but not entirely due to software I ran out of time to spend with the trainers.

Great Product on Both the Operations and Accounting

Oct 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: ProContractor has been phenomenal for us. As we grew in business we had a definite need for a system that would help us to maintain accounting control, while still allowing our operational staff to perform their job. ProContractor has provided while at the same time expediting some of our day to day processes.

Pros: Accounting controls

Procontractor Review

Oct 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: We have been utilizing ProContractor for 6 months. Overall it has gone well. We utilize it AR, AP, Estimating and Project Management currently. It has greatly reduced the amount of double entry in our business.

Pros: The customer service and the product development had been the high points.

Cons: There is some functionality improvements that would make the software a truly all in one solution.

Pro Contractor Migration

Oct 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: We migrated from American Contractor in Jan. of 2016. We implemented our Accounting section and have used the estimating module to open up projects and have found the integration feature of the software to be very helpful in providing the management information we are looking for. We are still working through the project documentation section, but have a goal of full implementation by year end 2016.

PCMX

Oct 12, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The product has come a long way in the past 4 years but definitely still room for improvement. Love the new chat feature and suggestion box.

Procontractor Review

Oct 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: product overall is good like the all in one capability in the product. go from estimating to project to accounting. Have issues now and then but resolve is easily reached and always a click or call away.

Pros: using for an all in one tool

Cons: training and understandability of program and all its processes to get from point A to point B.

Recommendations to other buyers: Ask questions, don't be afraid to contact support for answers. Use the program and "play" with it. this will allow you to get familiar with product!

Great estimating, troublesome accounting and bumpy implementation

Oct 11, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Comments: Estimating is great! Dynamic program that can help automate your estimating. Powerful assemblies allow you to estimate entire wall assemblies accurately with minimal input. The accounting module is not intuitive. It's limited, cumbersome and difficult to work in. My largest frustration in the entire process was around training. Due to the lack of intuitive use inside the product, it requires more training than other products we've implemented. The training is expensive so it's a double hit, more time and more money. Lastly, was our training path was bumpy and required even more time to execute.

Pros: Estmating and enterprise assemblies

Cons: Accounting

great product very easy to use

Sep 23, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: online plan room helps ensure contractors, subcontractors and vendors are always working from the same document set the online plan room is great for contractors like me. we are all able to work from the same document set. also the ability to navigate around the platform is very user-friendly

Cons: personally, the invoice page I struggled with setting it up and could not do what I needed to do. but probably most of that was just my skill level with computers

Recommendations to other buyers: I would say be open and honest. rate the program based on ease of use and just be fair.

Three months and out

Sep 09, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Pros: Available on multiple platforms, staff tries to help but are compartmentalized. One stop for everything.

Cons: Oh my. No response whatsoever to programming needs, fee for help, very, very poor take off capability. Could measure SF, area, but i used a second application almost right away for takeoffs beyond that. Also, relatively easy tasks in other programs are not easy here. I am a pure construction manager, so the invoicing and accounting functions may work great, but I did not use.

Recommendations to other buyers: Make sure you ask for every possible cost, up front, in writing. And honestly, the cost of this is way more that what its worth. Even if you've already purchased, I would just cut my losses and find something else.

Fantastic interface

Sep 08, 2016
3/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
2.5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: interface is great, visual and 3-d assemblies are nice to work with

Cons: everything about this software is going to cost you. almost impossible to set up for an average user. Expect to spend a ton on training and annual maintenance.

Recommendations to other buyers: Get your best tech person to do the training and hope they stay around for years.

Very limited and cumbersome

Sep 06, 2016
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Pros: The product line is intended to interface with different modules seamlessly.

Cons: The ProContractor is very limited in its takeoff performance. What seems like easy things to takeoff, require "workarounds" to obtain desired results. The support requires a subscription package, and most problems required a full-business day to have someone contact you.

Recommendations to other buyers: Consider the type of information you are looking to obtain from a set of plans. If you are looking or something more than square feet, consider looking at other takeoff solutions.

Not recommended because of accounting feature deficiencies.

Jul 31, 2016
2/5
Overall
1 / 5
Ease of Use
1.5 / 5
Features & Functionality
2.5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
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Pros: Since we migrated from American Contractor in October 2013, the technical support staff has, with maybe one or two exceptions, been very eager to help resolve problems that we have run into, and there have been many. The employee assigned to our transition (I've forgotten his title) was very helpful and, I believe, did the most he could do to try to help our frustrating position but in the final was limited by the mysterious and aloof Development Department.

Cons: Whoa, get ready! Unfortunately, their Development (programming) staff has very unresponsive to our needs. We paid for the transition of data from AC to PC and they loused up a couple of major datasets (Contacts, Equipment) and refused to fix it, leaving the two modules virtually useless to us. They did offer to correct it for a reduced hourly billing rate but after what we had already spent for the software, I rejected that plan as unfair. Because of these and other problems, I had to work seven days a week, 8-10 hours a day for over six months just to get the program somewhat working and finally get some time off. Much of what was promised us has still never happened and some basic tasks and reports have still not been implemented. (i.e. deposit slip, drill-down reports) I've also found that as I have gotten more used to PC's idiosyncrasies, I have gotten faster at data entry which has had the unfortunate effect of locking up the system. So I've had to actually slow down and wait for PC to catch up. I was hopeful a while back when Viewpoint started an online "Suggestion Box" for users to request changes, fixes, and new features. I've submitted over 50 of the hundreds that have been entered and there are very few of them (even those with many "votes") that have been included in subsequent releases. One complaint I hear from other users (with which I agree thoroughly) is that improvements, fixes etc in each release have been aimed primarily at the Estimating and Mobile modules, neither of which do we use. Accounting, for the most part, is treated like the proverbial "step-child" even though is is that work that keeps the reporting data correct and up to date.

Recommendations to other buyers: Because of the lack of response to our needs, I cannot recommend Viewpoint's ProContractor software. If you still want to look into this product, beware of sales. They were all very nice people, but they were, of course, trying to sell the product so take their promises with a grain of salt. If at all possible, get access to Viewpoints "Suggestion Box" for ProContractor and just take a look through the suggestions to see if any of them are what you want to already exist in the program.

I have used this product since before it was run by Quest

Jun 16, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The program is very user friendly and the vendor has always answered my questions about how to figure out any problems

Cons: Updates have sometimes made me relearn the program.

Recommendations to other buyers: The first year I used this program my revenue increased greatly

Zero-star review an option?

May 25, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Looking for an all-in-one software solution to increase company productivity and integration from estimating through accounting to management? After 8 months of use, we are too. While Viewpoint may intrigue their potential victims with swanky vendor booths and ornate product demos - consider yourself warned. Similar to the caution on your truck side mirror indicates, product in use is much worse than it appears. Does your firm rely on custom forms that have been specifically tailored to suite your specific needs over the years? Unless your team of "builders", as opposed to "programmers", is familiar with coding in SQL databases, you can either (a) kiss them goodbye or (b) be prepared to spend a fair amount to have Viewpoint's coders build them for you. And don't get me started on this platform's user interface. Platform is as intuitive as a NYC subway map written in Mandarin. Need assistance? Of course you will, so be prepared to spend an exorbitant amount of overhead viewing "webinars" as in-person training is not part of the subscription. Estimating module - maddeningly slow. Stick with Excel, unless your estimators need practice turning in bids late.

In summary, terrible product. I'm embarrassed to have been sold on, then later introduced, such a convoluted platform to an otherwise well-organized machine. Look elsewhere.

Not exactly user friendly

Mar 22, 2016
4/5
Overall
3.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
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Pros: Procontractor is user friendly and the online chat support is quick and usually dependable help.

Cons: It is what we in the office like to call "information constipated" it has more information than you could ever want but takes days and lots of man-hours for a simple report in any area of the system. There is no such thing as a simple or quick report anywhere in the system. A report we got easily in American Contractor took 2 1/2 days to create in Procontractor.

Recommendations to other buyers: Make sure the reporting you need for daily work activities are available to you before you are done with their training. Also, If you are migrating be sure to know what trainings you need vs those who don't migrate. Most of the training is a video......

Pro Contractor survey

Dec 29, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Product is very complete and easy to use once set up and trained. It is very flexible and easy to adapt to the users particular operation.

Cons: We have no negative comments to make. We have used the product since 1980. The product has always been upgraded to stay current.

Recommendations to other buyers: Do a side by side comparison of the various software's in the market place as best you can. It is not essential to tie to your accounting software but it is more effective if you do.

ProContractor thoughts

Dec 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: I like the complete package - estimating through accounting. The people at Maxwell and now Viewpoint seem to be genuinely interested in how we use ProContractor and how it works for us.

Cons: 1 - We haven't come up with a way to handle construction management projects that does what we want. 2 - Support isn't able to supply patches for issues. We are faced with doing an upgrade, which takes several hours of work, in order to get a change to a couple reports that don't show committed cost correctly. 3 - We tend to have issues where something doesn't work, then if you try again it works. This makes it feel like the program isn't 'solid".

Recommendations to other buyers: Look for a company you feel matches your corporate style/culture/visions - whatever you want to call that. I think it is extremely important to be able to talk to the vendor and have them understand what you need. Even though we have some annoyances with the program, we feel Viewpoint is working on the right things and going in the right direction.

PCMX Review

Dec 08, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Database flexibility allows this estimating system to work well for smaller business such as ourselves.

Cons: Looked at the possibility of combining with accounting system, but found the Viewpoint accounting package too extensive to work effectively for a company of our size. Could not justify the expense when it had many more options that what we needed.

Recommendations to other buyers: Develop and accounting package that is not as all inclusive as what you currently have available that would work for smaller contractors such as ourselves.

ADVENTURES IN ESTIMATING

Dec 08, 2015
4/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: EASE OF ESTIMATING SIMPLE HOME PLOTS, FUN COLORS, OBJECT SNAP

Cons: SLOW & CONFUSING STARTUP, CONFUSING RETAINING WALL PROCESS.

Recommendations to other buyers: ORGANISE QUESTIONS BEFORE LESSON, DO NOT LET REP DIRECT CALL

AWESOME!!!!!

Dec 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Product works great, and they are continuously listening to the customers to improve the functionality based on user recommendations.

Cons: I really don't have anything bad to say. The product works and the customer service always responds.

Recommendations to other buyers: Look at all of the products that work together, like the Estimating, Earthwork, Accounting, Etc. and compare all of the available features to the competitors offerings and then check out the price. Viewpoint has everything a construction company needs.

This is not as promised!

Nov 03, 2015
2/5
Overall
1.5 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: They have very helpful people working for them, but there is so many layers of divisions that you have to talk to 3-5 people to finally get anything done.

Cons: The product does not live up to the price tag. We are 4 months into going live with the system and still can not depend on any report to be correct.

Recommendations to other buyers: Good system for new users, but if you are coming from a preexisting system don't pay for the training or migration. The amount of frustration and time it takes to sort out the mess is not worth it.

We run all of our jobs and accounting through this program

Nov 03, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: We can do all of our job costing, estimating, customer invoices and accounting in one place

Cons: The company is impossible to deal with, there are a ton of hidden costs, the program runs slow on their cloud and it's impossible to get a timely response with any issues that you have (sometimes I have waited a week before they got back to me).

Recommendations to other buyers: Be sure to ask about all costs up front and if possible see if you can get a representative for your company that you can call at any time with issues. Also ask what their turn around time is when you create a "case"

Efficient and Professional Service

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It fits 95% of the needs we have. The salesman was very knowledgeable and I was very patient with all my questions and with the amount of time it took me to make a decision.

Cons: Only that it can't create a cut sheet as part of the takeoff. This will not be important to every user. They couldn't answer any questions relating to Quickbooks integration.

Recommendations to other buyers: Make sure to ask lots of questions relating to the way you do your estimating. The salesman I had was very knowledgeable.

It's terrific!

Oct 08, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really like the reports and forms. I like that I can modify them to make them unique to our company. The cloud has helped to make us mobile and our data secure.

Cons: There are some inflexibility in the system. ie: In some cases you want to delete a change order or vendor invoice and the system doesn't let you.

Recommendations to other buyers: Really weigh the cost of the time and expense. Like any new software you need to not only invest in the expense but just as important is to invest the time to learn. It's the only way to be successful.

Minimal at Best

Oct 08, 2015
1/5
Overall
1 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: The correlation of estimating, project management to accounting.

Cons: CUSTOMER SERVICE, we have had this product now for over three years. Still insist the product support is minimal to NONE. They do not have answers, and usually cannot solve issues. The search bar/help is TERRIBLE.

Recommendations to other buyers: This is excellent for a small company. I do not recommend this for any company doing more than one million a year.

I treat procontractor as a "worker bee".

Oct 08, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to enter data one time and get numerous reports. The support that is available. This product will grow with our company.

Cons: Don't like that it is not compatible with P6 scheduling software.

Recommendations to other buyers: Make sure you are ready for a high level of detail in your job costing.

I've been using this since it was "Quest"

Sep 16, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've always had faith that the software was giving me accurate numbers with every updated version and the vendor has always helped solve any issues I've had.

Cons: I don't like the self updates. I don't think it's that easy to do the updates. I'm a user but not a tech. My issue is all stations/seats have to be done and if I make a mistake or goof it up, we don't estimate until it's fixed. For that reason we employ an IT firm that does it for us.

Recommendations to other buyers: They have a lot of functions I don't use, like the management portions. But for fast easy take offs and quick thorough estimates this is a very friendly software.

"Gold" Support has me looking for new software

Jun 05, 2015
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: We have been using this software or a version thereof since 1996. We used both Quest for estimating and American Contractor for accounting. I used to be one of their biggest supporter and proponents. We were very happy when the two companies merged and looked forward to a new and exciting all in one package. What we got was a convoluted mess. We have been using ProContractor for 4 years and each new product update has been a new disaster. We used to get excited about software updates now we look at them with dread and trepidation. To add on to this; the fantastic product support that once defined Quest and AC is now a long lost memory. Our support call are routed through a dispatch center where we can never immediately get a hold of a support tech. With our entire system down on a payroll day we could not get any live help only voicemail boxes for the people who were supposed to be there to help. Typically it takes 3-5 days to get a call back on a support call, they provide tech support on their schedule not yours. This is with their "Gold" level support contract! I have been waiting a week to get a call back and that is why I am shopping for a new software solution, the only thing that is holding me back is the nightmare of changing accounting software but I think we've finally reached the level of frustration where it would be worth the hours of work to change over to a new system.
This is a shame because the software and support used to be fantastic. I hope somebody at Viewpoint can put this software back on track but I cannot afford to wait around and see.

Invested in program to help business needs, not worth the investment.

Feb 26, 2015
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: We do use the program for estimates, but after that its complicated on how to transition into the next steps. The best feature is the employee hours that we can track per job and cost code.

Cons: There is a major lack of customer support. You can never get a quick answer or assistance. And if its not a technical question, you need to pay by the hour to get the help you need so you can continue to run your business. There are also a ton of updates that always need to be done to fix the 'bugs'. A system and company this large should have that already figured out.

Recommendations to other buyers: Make sure you have a full understanding of the way the training works (what comes with the "support package" that you have to buy), and ask about additional costs that you should expect after you purchase the program. Also, ask the processes for when you have a technical question vs. a question about the program itself(reports, estimating, data entry etc.). Just make sure you have the time and man power to really dedicate to this program before making a large investment. It will take a while to see your return on investment.

Easy to Use Estimating Program at a Fair Price

Feb 20, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use of the program, affordable price, and excellent support staff.

Cons: It lacks the bells and whistles of a higher end product.

Recommendations to other buyers: Look closely for what you are getting for your money. This program might not have the allure of some higher end systems, but it works well at an affordable price point.

Slow start, but promising outlook with Viewpoint

Feb 11, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Viewpoint has all the tools we need to track costs on our jobs. The reports are thorough. The transition from the estimating module to the accounting module is seamless.

Cons: We currently are having challenges with their training schedule meeting our Go Live date.

Recommendations to other buyers: Make sure you evaluate and communicate deadlines with the software provider to ensure all are on the same page for implementation.

Human Resources - Payroll

Jan 21, 2015
3/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I have issues with almost all aspects of this software.

Cons: It's very difficult to navigate. The reports are very limited. Some basic reports are not available, and the support response is always to export the available information and manipulate it. Support is slow and sometimes seems less than knowledgeable about some aspects of the system. Drill-down features are almost non-existent.

Recommendations to other buyers: At this point, my recommendation would be to look elsewhere.

Powerful Software, but support is weak

Jan 07, 2015
2/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: This software allows our estimating, accounting and field personnel to all interact and interface on one software system. It is extremely functional with the ease of navigation of being able to keep multiple tabs open whether you are researching your equipment, answering a question on a job, or making a quick note in a personnel file.

Cons: The biggest problem I have, and continue to have, is the poor support. For our company, we are 3-4M gross revenue size and a hefting out a lot of money annually for support was a commitment. Unfortunately, when contacting support you leave messages, and it can be weeks before you get an answer to your problem. Also, once we purchased the software, the training and implementation was very sketchy and we did not get all modules trained. It's been 2 years and they still have not been able to get us scheduled back in, and now they are asking for more money to pay for the training.

Recommendations to other buyers: You need an IT person with great understanding to make sure this software has a back up, is safe on your server, and understands the vendor's lack of information being shared to make sure your software is functioning daily. We almost lost 6 months of data due to their tech support, but we hired an outside company to help and they retrieved and restored our data. Do a hands on training, not on the phone, as you do get their attention. They have other calls, they do not understand your office flow (nor do they try to) and if you are not installing things correctly on the front end, you will have complications quickly. As I said, calling support is not timely. Review what you are purchasing versus what the sales rep promised. They are different. Make sure your hardware is powerful enough to handle it during your sales period. We did not find out until later and it cost a lot in upgrades. Involve your accountant or CPA or in-house accounting, because you are dealing with a system that is very sophisticated in its cost accounting capabilities. Terms you use from the field and back to the office can complicate what the vendor understands. There are several ways to set up a job to monitor your costs and if these are not set up correctly, your WIP reports and job/project reports will be skewed and not helpful to you at all. Although there is some power here, it is not as complete and compartmentalized as it needs to be for the amount of turnover and documenting that needs to happen in the Construction industry. Turnover is high and more segregated notes would be helpful due to the Work Comp, Absent Reasons, Disciplinary Statuses, etc...

Definitely a high end product... but...

Oct 21, 2014
3/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: The conversion was a nightmare...the support and speed of resolving problems is worse than a nightmare and the costs are very high for the level of support.

The service after the sale is lacking and everything is blamed on their buyout by Viewpoint and not having enough knowledgeable staff to efficiently and effectively answer calls.

I could go on and on about my experience with this company. The software could be wonderful, but we are a year into it and still running into issues that should have been addressed earlier on.

A good choice for estimating

Oct 03, 2014
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We like the Earthworks and Estimating very much; they have made estimating projects much more efficient.

Cons: WBS codes are confusing at first and can be cumbersome if all you are working on are bid item estimates. But once you get the hang of them, it can make breaking out items much easier.

Recommendations to other buyers: This is a very powerful program and has tons of capability. Be prepared to invest some time in learning it, but it's worthwhile once you get the hang of it.

Highly potent if you understand the value proposition

Sep 22, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: First, it should be noted that ProContractor is an entity owned and maintained by Viewpoint Construction Software. If anything, my experience has improved since VCS' acquisition of Maxwell Systems. ProContractor does a magnificent job for medium-sized contractors who require some costing rigor in addition to an integrated software package (i.e., including accounting, project management, and estimation in one piece). However, despite the seductiveness of the product's marketing, a considerable amount of thought needs to be invested in determining, analyzing, and comparing your present internal processes from estimation to project closeout with what ProContractor offers. In other words, do not let the marketing materials do the thinking on such a crucial decision for you. ProContractor was designed with industry best practices regarding workflow as well as internal controls in mind, not necessarily simplicity (as with QuickBooks). Many complaints pertinent to supposed extraneous steps actually tie back to how the software, through an impressive yet simple permissions infrastructure, can control who (for example, in accounts payable) enters invoices, approves them, selects them for payment, prints (i.e., has access to) the checks, and posts the transactions. Shortcuts are inexpensive until you realize how expensive fraud and lost trust can become.

Cons: I do not dislike this software or the vendor, but this is an excellent opportunity to address points made by others who are dissatisfied with the product, for their disappointment deserves attention from even the most satisfied customer. When my firm adopted ProContractor and dumped QuickBooks Enterprise three years ago (just prior to my hiring, actually), we chose something that was decidedly less impressive upon implementation than presented to the directors during a trade show in Las Vegas. No thought had been given as to how our processes would align with ProContractor's intuition of proper workflow, because we were primarily concerned about fully integrating the firm's processes and procedures within the software ecosystem. We went live in three months flat after intense scrutiny of our costing, project management, and estimation procedures, humbling ourselves along the way through reconciling what we thought we knew with ProContractor's processes architecture and internal controls logic. Granted, we had suggestions (and lots of them) that were heard. Many of them, such as the lien management feature and many of the improvements in iPad integration, can be tied directly to our recommendations. Ultimately, we were satisfied, but that was because our expectations were not to invest in a system that would cater to ourselves without acceptance of potentially radical change, but rather to develop a relationship with the software and vendor that was founded on a trust of the system's logic. From there, we could use the system as a mirror to check our understanding of our business versus how it can function even more efficiently.

Recommendations to other buyers: More so than anything else, take ample time to ask questions. Ask for a walk-through of a project's life cycle within the system. Invest serious resources into the estimation module, because the estimator is the conductor of the orchestra. His estimates, purchase orders, and project billing parameters can make everyone else's lives profoundly simpler post-implementation. Project management should be well-drilled in the uses of the project set-up, costing, and change management features. Accounting should be aware of much of the project management piece as well as the customer, financial, vendor, employee, and administrative modules to ensure that ultimately, numbers can be trusted and users adequately protected.

Great system, we researched all products. This is the most complete

Sep 19, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Every part of the company is tied together accounting to day to day.

Cons: There isn't anything I like least. We are happy with this system, and the vendor has a great staff.

Recommendations to other buyers: Look at them all. Each company is different. If you like a one stop shop or one system to run with your company this is it.

This program has made us more efficient.

Sep 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how it is so user-friendly. The employees are very knowledgeable and help you every step of the way.

Cons: I like everything about this product and its vendor. I don't have one complaint or bad thing to say. This has been a great experience.

Recommendations to other buyers: Research the needs of your company and don't be afraid to ask questions. Have a demonstration presented to you.

Potential to be the Best!

Aug 22, 2014
3/5
Overall
1.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I really like the amount of information that can be extracted from the system.

Cons: There are too many steps to perform simple task. For example, to write a check, you have to enter post, select print, and then post.

Recommendations to other buyers: Ease of use is the most important part. Do lots of home work. When testing software, go through your daily procedures, and make sure it will be a good fit. Clarify what is covered in support and what is classified as training.

Unfavorable

Jul 08, 2014
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I like the Digitizer best.

Cons: It can be very slow and cumbersome.

Recommendations to other buyers: I would recommend trying another system.

Very complex software; not user-friendly

Jul 01, 2014
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: This is an all in one system, and the idea sounds great!

Cons: It's not user-friendly. We started a commercial framing and drywall business, made a large investment with ProContractorMX, and have been fighting it for eight months. We cannot redo takeoffs, and the takeoff tab does not match the estimates.

Recommendations to other buyers: Actually talk to someone that uses it in your field, and test it before you invest in it. It starts off cheap; then you have to keep adding money to make it "work" the way it is needed to work.

So far, so good!

May 29, 2014
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Maxwell is very user-friendly, quite easy to switch over to.

Cons: Coming from QuickBooks and having no prior job costing experience, the concepts and terminology of Maxwell were a bit difficult to grasp. The training flow of the company confused this issue a bit more, but the employees of Maxwell are very approachable, easy to work with, and dedicated to making sure the system works for you.

Recommendations to other buyers: Make sure you verify hardware requirements with your IT before purchasing. Although the company is upfront with their requirements, you need to understand them.

Nothing but problems with this program

May 06, 2014
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: There's nothing I like about this system right now.

Cons: We purchased the accounting and estimating software in October 2013 with the goal of going "live" on 1/1/14. Now it is May 2014 and we are live, but we have had nothing but problems with the program. Our reports have bad numbers, we have performance issues which they have told me are their internal issues that they are working on, and we have no faith in the integrity of the program or the reports. The support team seems to be overworked and has slow response time. They clearly don't seem to have idea how to get our reports to be correct and have no answers at this point.

Recommendations to other buyers: Beware of Maxwell Systems ProContractorMX program. It is slow, rigid, and difficult to use.

Very Dissatisfied

Jan 23, 2014
1/5
Overall
1 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: They bought a great concrete estimating software from Quest Solutions, and the Estimating Module is excellent.

Cons: They are great at packaging and presenting simple one-stop software for estimating, project management, HR, AP, AR, etc. The cost of the software, maintenance, and training is very expensive. They change every typical construction terminology they can to make it 'special'. A simple attachment is now a "binder item," and the estimating database is now the "catalog."

Recommendations to other buyers: They are slick at making it look so easy, but what they are really selling is training, support, and maintenance. We track over 50 cost codes through the WBS structures and export to Excel and Sage.

Mar 20, 2013
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support

Comments: In March of 2013 I wrote a review on the software. I wanted to update my current status on our Maxwell program fiasco. To date, we continue to have issues - they chopped one of my issues as to needing a software update. In the update process, Maxwell said there was an issue and we needed to pay our invoice immediately to complete the upgrade - fair enough, we paid on the spot. The next day, Maxwell came in remotely to update our software, claimed they needed to evaluate our current database, then says they do not recommend an update at this time. Our issue remains unsolved. I stand by my previous review - I do not recommend this software for a general contractor, possibly a great software for a smaller company completing single scopes of work - but not for a general contractor. **UPDATE** To date we have spent countless hours trying to get Maxwell working properly. We have had the software over a year and still speak with tech support at least weekly because of system "bugs" (their words - not mine). I would not recommend this for another General Contractor. Go with the old faithfuls. We are very unhappy.

Mar 20, 2013
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support

Comments: In March of 2013 I wrote a review on the software. I wanted to update my current status on our Maxwell program fiasco. To date, we continue to have issues - they chopped one of my issues as to needing a software update. In the update process, Maxwell said there was an issue and we needed to pay our invoice immediately to complete the upgrade - fair enough, we paid on the spot. The next day, Maxwell came in remotely to update our software, claimed they needed to evaluate our current database, then says they do not recommend an update at this time. Our issue remains unsolved. I stand by my previous review - I do not recommend this software for a general contractor, possibly a great software for a smaller company completing single scopes of work - but not for a general contractor. **UPDATE** To date we have spent countless hours trying to get Maxwell working properly. We have had the software over a year and still speak with tech support at least weekly because of system "bugs" (their words - not mine). I would not recommend this for another General Contractor. Go with the old faithfuls. We are very unhappy.

Oct 09, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: Our company is a concrete and sitework contractor. We have been using the Quest system for many years. We find this software to be similiar in nature, but with faster and more precise and accurate results, all while making our take-offs paperless. We had a support tech come to our office for training, which was very helpful in making the transition. We are currently running version 2.8.6

Oct 08, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: ISES Corporation has been a Maxwell customer for several years now, and we have recently added another license to our system. This Solution allows us to estimate projects with more ease and efficiency, and also helps to track our projects more effectively. Also, we are able to speed up our process, which in turn, allows us to bid more work. Going paperless with this process has proven extremely beneficial to the streamlining and organization of our business. We highly recommend Maxwell Systems to any type of construction business.

Oct 08, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: CTS is a low voltage special systems contractor serving Arizona, Utah and New Mexico with 4 divisions (office locations). We are a rapidly growing company and needed a more robust accoutning system that provided the functionality and expansion that would allow for our growth. We also needed more integration between accounting, purchasing and estimating. Prior to converting to Maxwell ProContractor we were utilizing Quickbooks Enterprise Contractor Edition. This software had its limits which we had out grown over the years. We currently have over 100 employees. We recently went to ProContractor 2.8 a few months ago and have recenlty upgraded to 2.9. The implementation went very smooth which was assited by the grreat folks at Maxwell. We completed the implementation in 10 weeks going live on July 1st. The over all funcionality of the system is great. We have now integrated our estimating and purchasing into the accounting system saving valuable time. THe customer support at Maxwell is top notch. They have been very responsive to our concerns and needs. I would highly recommend this system to anyone looking for the integration the way we were.

Oct 05, 2012
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: It was nice dealing with ProContractorMX. Everyone was patient and helpful. I liked the quick turn around with answering questions.